[Q] What would cause the phone not to wake up? - Captivate General

I picked up a Captivate and used SuperRooter, got Clockwork on there, and put on some apps. What's odd is that if the phone sits for a while and I try to wake it up, the screen doesn't turn on - even after waiting like 3 minutes. Besides flashing back to stock, is there anything I can do to see what might be causing this? Would a logcat via ADB help? When I set it down and use it every few mins, it's fine. It's just doing the weird not waking up thing when it sits for a while.

I've had mine since aug. 2nd....this just started happening to mine over the past few days, where it'll shut off while sleeping. Its only done it 2 or 3 times tho. Mine isn't rooted.
Seems this is happening to a bunch of people, some have had to remove the battery to get it back on....i haven't had to do this yet. (knock on wood)

Is there a way to disable a long press of the Power button while the phone is locked? I'm wondering if that is part of the problem.

Are you using SetCPU? The ondemand CPU governor is known to cause this problem.
Sent from my SAMSUNG-SGH-I897 using XDA App

Setcpu was causing my vibrant to do the same thing, deleted it and everything is fine

If SetCPU is an app, i haven't installed that one....

Removed it and it is still doing it. If the phone is plugged into anything (weither stay awake is on or not) it seems fine but when it is unplugged, it shuts off every few mins. My girl has this phone for the week and I won't see her til the weekend but I was reading on Android Forums and it seems alot of people are having this issue. I will flash back to stock and see if it helps, but I have a feeling it won't help.

i think its the root i mean i it did taht after i rooted i just got my replacement seeing if itll act up if not ill keep it if it does im jumping ship to buy a international galaxy s

Does your phone smoke a lot of pot?

I'm actually wondering if it doesn't have something to do with power handling with a full battery. I had to swap mine out because any time it was charged 100%, if it slept it turned off. After a few restarts or me playing with it enough to drop it below a completely full charge it was fine. I don't know, but if this new one does it I will just return it and look for something else :_(

well ricparr and anyone else i would just return your model saying its defective and get a replacement tahts what i did

Related

[Q] Phone doesn't come out of standby

Hey everyone, is anyone else experiencing the phone not coming out of standby when pressing the power button?
I've experienced this 3 times now and overnight while left on the charger to use for my alarm clock, it didn't go off. I tried to press the power button, no go. I had to pull the battery out to get the phone going again. Good thing I still had my nexus one for the alarm.
driftmon said:
Hey everyone, is anyone else experiencing the phone not coming out of standby when pressing the power button?
I've experienced this 3 times now and overnight while left on the charger to use for my alarm clock, it didn't go off. I tried to press the power button, no go. I had to pull the battery out to get the phone going again. Good thing I still had my nexus one for the alarm.
Click to expand...
Click to collapse
This phone has been a pain in the arse. I have missed multiple emails because the thing randomly shuts off or locks in standby. I have had to pull the battery three times since yesterday.
Hope the magical devs get going on Gingerbread for our phone.
No reboots for me. I switched from NS because of the reboots and I needed a stable phone, but you may have faulty unit. If it's still giving you problems after a reset try to get a replacement. I'm getting insurance ASAP.
Sent from my LG-P999 using XDA App
roly99 said:
No reboots for me. I switched from NS because of the reboots and I needed a stable phone, but you may have faulty unit. If it's still giving you problems after a reset try to get a replacement. I'm getting insurance ASAP.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Where can i get insurance for this phone? Is it directly with T-Mobile?
I've had two non-responsive out-of-standby situations. The first one I was able to reboot, while the second I needed to pull the battery.
I've also had a single unrequested reboot this morning.
T-minus 29 days.
Insurance on these phones is only available at time of purchase.
No issues like that for me.. Things the ****....
smashpunks said:
No issues like that for me.. Things the ****....
Click to expand...
Click to collapse
No issues whatsoever for me either and I have had the phone since yesterday.
I've noticed it does it when it's on the charger. I've done a factory reset, uninstalled all apps except one to log the logcat and see how it does on and off the charger. I don't have a sim card in though, that and the apps are the only things I'm changing for this shut off test.
My first Android device! I had the same issue this morning. Just got the phone yesterday and had it on the charger overnight. It worked fine first thing in the morning but after a couple hours is shut off and wouldn't come back on. I had to pull the battery to get it up again.
I had this problem myself. Called LG and they said they haven't experienced this problem nor received any calls about it (bull****) . So I returned.the.phone for a new one and haven't had that problem since.
I had random reboots and my screen wouldn't come out of stand by. Usually happened after I didn't use the phone for 10 minutes or more.
Sent from my LG-P999 using XDA App
The second occasion when mine didn't resume from standby is when I think I left Google Earth running. It's possibly a GPS-related issue, or something of that nature.
It's been nearly 24 hours since then, and one random reboot, but it's been solid otherwise.
forum over at T-Mobile is also tracking this issue.
http://forums.t-mobile.com/t5/T-Mobile-G2x/Reboots-and-Freezes/td-p/824639
I've fixed my issue by doing a factory reset and setting wifi calling to cell preferred. Seems like some issues with the phone software wise from all your answers
Sent from my LG-P999 using XDA App
I encountered lockup once, but I don't encounter random shutdown/reboot yet.
kampf said:
I've had two non-responsive out-of-standby situations. The first one I was able to reboot, while the second I needed to pull the battery.
I've also had a single unrequested reboot this morning.
T-minus 29 days.
Insurance on these phones is only available at time of purchase.
Click to expand...
Click to collapse
Kampf you are wrong about that i am a RSA and you can get insurance up to 14days after buying the hone. I plan on putting the Lifetime warranty on the phone no need for the insurance as well.
I only have the issue when charging via wall. I rooted my device and used titanium backup to freeze a lot of junk that's constantly running including the wifi calling.
I also had the issue of the phone not coming out of standby after being hooked up to the wall charger overnight. It required a battery pull. Wifi Calling was turned on, like others mentioned they had.
I'm having the random lockups and the random reboots. This morning alone within an hour I had to pull the battery 4 times to get the phone to come back on. I've had it happen on charger and off charger. The odd thing is it never happens while the phone is in use, only when it goes into standby.
I've been having the same issues on standby too. The weird thing is that most of my reboots happen when have my phone in my pocket or when the lights go off after going into standby. It could be purely coincidental though.

Pattern to my reboots - do yours have a pattern?

So over the last few days my phone seems to have settled into some sort of weird pattern with reboots. Although there are outliers, in general it always seems to reboot between 19-24h of uptime and nearly always at like 45 or 50 mins past the hour. It's the most bizarre thing in the world and why I think there's some funky software doing it. I don't have true random reboots, but I can't figure out what it is that is doing this. Very odd.
In all cases my phone is sitting with the screen off (I've NEVER had a reboot while using the phone/screen on) but it doesn't matter what radios are on, WiFi, BT, GPS (can be off or on).
Last time I ran "CatLog" a logging app from Market and had it write to SD logs and a reboot happened but it only by default writes every 200 lines so the last line in the file was probably not the last line in the log. I'm going to try again later and set it to write every line or few lines so I can see the last entry in the log before a reboot. Might shine some light on it.
Just find it very strange since it's a very stable and capable phone for about 18hrs and then it just craps on itself. Very strange.
finally. I too just think it is some weird software or driver bug because I was running EB 1.0.4 FINE for like 3-4 days and loving it... then it started resetting almost hourly. I didn't install any other apps past my initial normal set of apps.
Even CM7, seems like it is fine for a few days, then gets crazy. As long as I put a new nightly rom on it every day, it's good.
I didn't have any issues with stock though and didn't seem to have issues with CM7 for a while until lately.
The leaked GB rom causes lockups immediately out of the gate seemed hourly.
I use CM7 as my main daily driver now but I think you are on to something. We are talking about the Screen of Death right? I don't think mine ever reboots, but gets stuck at the lockscreen where the the display comes up, swiping to unlock vibrates then the phone but doesn't change screens to desktop. The buttons and click/drag widgets work even though you are looking the lockscreen.
I've never had my phone powered off in my pocket or noticed it "rebooting". Mine just has the SoD that seems to follow your pattern idea. They may be related. Stock roms may reset once it locks up, where CM7 just keeps running in its locked state.
I have a really strong sneaking suspicion that every G2X reboots but not everyone notices. Also if you naturually turn your phone off once a day or so you won't notice it perhaps or even a few days. The phone reboots pretty fast and the only way I've been noticing (except the times I see/hear it happen) is I have an uptime widget on my homescreen so it's obvious.
Same thing happened with my Droid Incredible btw...when it first came out there were all kind of random reboot issues. After a software update I would run that phone hard for 30-45 DAYS straight without a reboot.
It's annoying but I think it's just a matter of time before the G2X is the same.
I just hope that update gets here sooner than later.
Sent from my LG-P999 using XDA App
I dunno. The tmobile jingle is pretty loud and I never hear it. CM7 has a silent one so possibly there but I dunno.
I use my phone pretty often and never had the suspicious that it reboots. My phone stays very cool during my usage compared to my nexus and other phones
My uptime was 4 hours since I reset it last. I'll monitor it with results. It'll be hard not to flash but I'll keep track and see how far I can keep it online.
i have not had any reboots or waking up to a dead phone ....with the only fix is a battery pull.... ever since I started.
1) my over night charging / long term charging to 100%... only on the LG charger that it came with. Only short term...maybe. less than an hour and not to a 100% charge on a non LG charger (car charger etc...)
2) I restart my G2x every morning when I take it off the LG charger..(after I take it off..I did it once while on the charger and had an issue... (there is definitely an issue related to when it charges to/ around 100% charge)
Just my 2 cents.
Pattern to my reboots - do yours have a pattern?
Hold Power and volume up simultaneously for about 10 seconds.
I've had my phone since Friday, but the only time I had the rebooting problem was this past Saturday when it rebooted four times within 15 minutes or so. Before the rebooting began, the phone had slowed down to a crawl, so I went ahead and rebooted it. After that, I sat it down and watched it reboot a few times on its own. Luckily my iPhone 4 owning co-worker was completely unaware of this issue since we tease and bicker with each other every day over Android and iOS .
mobilehavoc said:
I have a really strong sneaking suspicion that every G2X reboots but not everyone notices. Also if you naturually turn your phone off once a day or so you won't notice it perhaps or even a few days. The phone reboots pretty fast and the only way I've been noticing (except the times I see/hear it happen) is I have an uptime widget on my homescreen so it's obvious.
Same thing happened with my Droid Incredible btw...when it first came out there were all kind of random reboot issues. After a software update I would run that phone hard for 30-45 DAYS straight without a reboot.
It's annoying but I think it's just a matter of time before the G2X is the same.
Click to expand...
Click to collapse
I can guarantee that mine don't reboot. I've had it up fire days, checked the up time and play with it constantly.if it rebooted in the middle of the night I would hear it or the uptime would be close to zero in the morning..
I have a way stable phone.running stock, rooted with bloat removed.. I love this damn stable phone.
smashpunks said:
I can guarantee that mine don't reboot. I've had it up fire days, checked the up time and play with it constantly.if it rebooted in the middle of the night I would hear it or the uptime would be close to zero in the morning..
I have a way stable phone.running stock, rooted with bloat removed.. I love this damn stable phone.
Click to expand...
Click to collapse
What bloat did you remove? I've removed most but not all of it. Can you list it?
mobilehavoc said:
What bloat did you remove? I've removed most but not all of it. Can you list it?
Click to expand...
Click to collapse
Everything other than smart share, tegra zone and qik. Of course have nova and need for speed also.
Oh also have car home froze..
Maybe jumping the gun here but I tried to let mine go as long as it could without resetting it. I kept tabs on it and it was running awesome the entire time (#33 CM7).
Last time I noticed my phone on was like 17:33:xx hours. I had like 44% battery left. Next thing I know the phone is off. I tried turning it on and a battery icon flashed and turned back off.
What I am thinking is that perhaps the faulty battery driver is telling the phone that the battery is dead and preventing it from booting up. We were talking in another thread and I said something that really makes sense: If the battery driver tells the OS that there is 0% battery then it will just reboot. The battery itself may have a 50% charge left. That would explain the random reboots too (the battery driver telling the phone there is 1% left and cutting power). Maybe a hard reset semi-corrects the problem but eventually resets again due to false information.
My weirdness/powered off occurred right around 18hours. The phone could have just died too.
Almost need a Voltmeter so someone can test the battery (or however it can be tested).
player911 said:
Maybe jumping the gun here but I tried to let mine go as long as it could without resetting it. I kept tabs on it and it was running awesome the entire time (#33 CM7).
Last time I noticed my phone on was like 17:33:xx hours. I had like 44% battery left. Next thing I know the phone is off. I tried turning it on and a battery icon flashed and turned back off.
What I am thinking is that perhaps the faulty battery driver is telling the phone that the battery is dead and preventing it from booting up. We were talking in another thread and I said something that really makes sense: If the battery driver tells the OS that there is 0% battery then it will just reboot. The battery itself may have a 50% charge left. That would explain the random reboots too (the battery driver telling the phone there is 1% left and cutting power). Maybe a hard reset semi-corrects the problem but eventually resets again due to false information.
My weirdness/powered off occurred right around 18hours. The phone could have just died too.
Almost need a Voltmeter so someone can test the battery (or however it can be tested).
Click to expand...
Click to collapse
Yes I know the battery driver is part of the problem as can be seen on CM7 builds but what's odd is my time varies so for a long time it would reboot every 17-20 hours, now all of a sudden it goes to 36 hours before it usually reboots. Looking at logs it doesn't appear to throw any major errors before a reboot which implies that it's a a kernel panic or low-level fault. At this point I've given up on trying to find the issue since it's been repeated over and over that T-Mo and LG are releasing an update. Might as well enjoy the phone and wait for that to come out
Amen. Just keep flashing CM nightlies and you'll never worry about it.

Post what you were doing when your g2X locked up

I'm starting to keep a log every time my g2x locks up where I write down the date, time and what I was doing when it happened to get an idea of what could be causing it to happen and to get an idea of how often it happens.
If you want to do this as well, please post which rom you are using and which firmware.
So far, I've logged this once when I was opening a site in the android browser.
Using Cyanogenmod 7 with Gingerbread 2.3.4
About to get on star tours, pulled it out of my pocket to check mousewait.
lockedup
I have had re boots every now and then.
Freezes and screen locks just seemed to start last week, and now today, my phone seems to shut off the screen 30 seconds after boot.
The touch buttons work fine as well as the sound and vibrate. When I hold down the off button I feel it vibrate as it does when the menu pops up, but the screen does not show.
I'm kind of clueless what changed to make this happen.
bionix..
Listening to Pandora for around 30min. Turned on the screen to check battery level. Was getting low. Plugged it into the wall charger. Phone rebooted. Had headphones plugged in.
Turned off screen. Waited a minute. Usually worked.
G2x with faux AOSP and faux orange kernel. [email protected] 5107 quadrant.
I've been consistently logging what I was doing when the phone locks up (which is no more than once per day) and it seems that my G2X has always locked up while browsing in the android browser except for 1 instance where it locked up in the Firefox app.
Has anyone else noticed this as well ? I am keeping up with the latest builds of CyanogenMod hoping that these bugs will get worked out.
On the bright side, the problem where the audio doesn't work until you reboot the phone seems to have gone away. I guess that it's been fixed in the latest builds.
coden1ke said:
I have had re boots every now and then.
Freezes and screen locks just seemed to start last week, and now today, my phone seems to shut off the screen 30 seconds after boot.
The touch buttons work fine as well as the sound and vibrate. When I hold down the off button I feel it vibrate as it does when the menu pops up, but the screen does not show.
I'm kind of clueless what changed to make this happen.
Click to expand...
Click to collapse
Glad I'm not the only one...
I just put the phone back in the box I bought it in.
I stopped using custom ROMS when streaming radios just lagged or skipped. Now granted, at least in Stock ROM, the radio stream lag and skips stopped. It pisses me of that Slacker Radio will not work on G2x. I tried almost ever ROM. I think its the phone or the silly app. The crashes/freeze, especially on stock android browser was the last straw for me.
I had it and locked it up until the LG updates the device.
On myTouch 4g until then.
I was texting and this POS just decided to lock up.
I went to unlock the screen and this POS locked up.
I was scrolling through apps and this POS decided to lock up.
Sorry for the agression but im borederline done with this phone, 3rd shipped one.
sleeping. or sitting at my desk not using the phone. I don't think I've had it lock/reboot more than once when I was actually doing something, but lately it's rebooting every night when I'm fast asleep (phone isn't plugged in) and sometimes during the day in my pocket.
dagaetch said:
sleeping. or sitting at my desk not using the phone. I don't think I've had it lock/reboot more than once when I was actually doing something, but lately it's rebooting every night when I'm fast asleep (phone isn't plugged in) and sometimes during the day in my pocket.
Click to expand...
Click to collapse
Finally someone who is in the same boat as me. I'm trying all kinds of different things to pinpoint the cause because it's very obvious that it's related to some software that's time based - runs at specific intervals. I get either freezes in standby or reboots almost every night in the middle of the night - like 3-4AM or so. HOWEVER, I use the crap out of the phone during the day (every feature, kill it all) and it hangs tough and runs great. So it's not hardware for sure. Will post if I find anything.
I was dropping a deuce when it locked up.
Talking to Lil Wayne about global economics.
- BFL
Unlocking the screen, charging off of AC or USB, texting, browsing, doing nothing sitting on my desk or in my pocket... umm... let's see... just about ANYTHING at any given time. Let's not forget the random reboots that happen multiple times a day and sometimes goes for 2 or 3 days without doing it. Battery pulls becoming more frequent then with my old BB. Getting to be ridiculous.
Let me not forget I have tried every damned kernel/ROM combo out there. Stock rooted, etc... on my third phone and they have all experienced the same problems. Different batteries as well both factory stock and aftermarket. At this point I am just waiting for LG to do something. If not when the SGS II comes out I will just get that and demand a refund from T-Mobile for selling me this wonderful brick of a phone.
Mine always locks up when in browser visiting xda forums. The progress bar hits 50% and everything freezes. I have to press power several times before it gets back to normal.
Guys,
Are you guys using CyanogenMod ? This was happening to me a lot on the stock ROM but since I upgraded to CyanogenMod, I've been having maybe 1 lock up per day but sometimes less then that. I'd really recommend trying it out if you aren't using it already.
My dog fell asleep on it and it must have overheated. I pulled the battery and it wouldn't boot past the CM7 lg boot screen. Luckily I had a nandroid of dark sinister 1.1. Bet it kept the pooch warm though.
Phone call
PHONE CALL
<b>PHONE CALL</b>
:|
Sent from my G2x running Bionix 2 with the power of Trinity.
well I'm running faux's kernel with faux's AOSP rom and the quickpanel mod for about a week now...no lockups
I've only had to reboot once becuase i lost sound after using the torch
Twice it locked up just from pulling it off the charger.
Sent from my LG-P999 using XDA App

[Q] Phone Constantly Turns off

Hi guys,
I recently ran into this problem after I woke one morning to my alarm clock blaring for about half an hour, the phone was pretty hot but not unbearably hot. I took out the battery and left the phone to cool down til trying to boot again, when I did the phone booted fine but it soon shut off again 5-10 seconds into loading into android. I assumed the heat knocked the charge out of the battery / something went wrong with the reading of the battery (as it read like 85%) so I just plugged it into the charger and left til it said it was full. It doesn't shut off by itself and works fine while on the charger regardless. But as soon as I unplug the phone dies within a few seconds. So I turned off the phone and let it charge overnight, woke again to the same issue and the battery reading 85% again. Before I booted back up though I tried the "Wipe Battery Stats" thing in CWM hoping that maybe it would fix it after I fully charged but it made no difference. Also I found that the phone is able to run off the charger when I severely underclock it to 250MHz but obviously it's too damn slow for every day use at that speed. As soon as I clocked it up to 480MHz it had the same issue again. I forgot to mention I was rooted with CWM, unlocked bootloader and on stock rom. After this I decided to revert to my pre-root back up rom from CWM and I still had the same issue.
The final thing that seems to make it work is removing the sim, I tried booting this morning without sim and the phone functions flawlessly even while under a heavy stress test without turning off. So I tried inserting another sim, this one not active. Issues start up again...
Any Ideas guys? Seems to me like if the phone is pulling "too much power" the phone auto shuts itself off. But then the SIM thing perplexes me, not really sure how it all affects.
Lastly, do you think I can still claim on my warranty? I've had this phone for just under a month and it's still in perfect condition... I really don't want to switch back to my chopped and screwed Motorola Flipout. But atleast that thing could handle the overheating pretty damn well. Also I didn't get this on contract I bought it outright from a reseller as a prepaid phone.
In the Netherlands, the warranty for a phone battery is set to six months by law, just contact HTC, and find out.
Sent from my HTC ChaCha with CM9 using XDA app.

[Q] Super Heated TF700 Post JB Update

So I upgraded to JB via OTA yesterday with no problems. Today I'm reading an article on Chrome and the tablet screen shuts off and after a few seconds it looks like it's in the process of rebooting so I set it down and leave thinking it'll be booted up again when I come back but I was confused why it rebooted in the first place.
Anyways, about an hour and a half later I come back and my tablet is super heated to the point that it burns to touch it. The screen was blank but it looked like the backlight was on or something because it wasn't the same as if the screen was actually turned off. I held the power button down several seconds until it powered off and rebooted and then I set it down by my AC so that it could cool off. After a minute or so it booted up like normal to the main screen and it showed that the battery had drained from 95% when it first happened to 37% so it was obviously stuck doing something very CPU intensive during that hour and a half.
Does anyone have a clue what happened and if I should do something? I just bought this tablet from Best Buy yesterday without their additional warranty but should I either take it back there or possibly contact ASUS of a replacement or something? I know how bad that kind of heat is for computer components and it bothers me it was like that even for 1.5 hours. Also my tablet has not been rooted so it was completely stock save for the few apps I've installed so far.
Thanks in advance!
Had the exact same thing happen to mine about a month ago. Was worried afterwards that the excessive heat would have caused damage but so far have not seen any ill effects.
Falchion17 said:
So I upgraded to JB via OTA yesterday with no problems. Today I'm reading an article on Chrome and the tablet screen shuts off and after a few seconds it looks like it's in the process of rebooting so I set it down and leave thinking it'll be booted up again when I come back but I was confused why it rebooted in the first place.
Anyways, about an hour and a half later I come back and my tablet is super heated to the point that it burns to touch it. The screen was blank but it looked like the backlight was on or something because it wasn't the same as if the screen was actually turned off. I held the power button down several seconds until it powered off and rebooted and then I set it down by my AC so that it could cool off. After a minute or so it booted up like normal to the main screen and it showed that the battery had drained from 95% when it first happened to 37% so it was obviously stuck doing something very CPU intensive during that hour and a half.
Does anyone have a clue what happened and if I should do something? I just bought this tablet from Best Buy yesterday without their additional warranty but should I either take it back there or possibly contact ASUS of a replacement or something? I know how bad that kind of heat is for computer components and it bothers me it was like that even for 1.5 hours. Also my tablet has not been rooted so it was completely stock save for the few apps I've installed so far.
Thanks in advance!
Click to expand...
Click to collapse
I would just take it back. Doesn't seems normal at all!
Ok well I feel a little bit better that I'm not the only one to experience this problem. It makes me nervous that this happened so I'll probably contact Asus and see what the deal is.

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