so i dropped my touch pro, and the battery was still in place, i checked my phone and the screen was black, i tried taking the battery off, resetting it and nothing.. i was wondering if theres anyway to get it to work..i can still recieve calls and get texts, but obviously cant read them :/
ok , now the phone turns on and everything (still black) and i can hear the voicemail "ringtone" but now it doesn't even wanna receive calls, they go straight to voicemail, and before i was able to make calls by using the qwerty and hitting the green button but now it doesn't even do that?.. any suggestions?
If it ain't under any warranty/insurance best thing to do is try popping it open, and reseating everything. Possible a ribbon cable popped out. Worse scenario is the board inside cracked or a chip popped out. With a little searching here and on Bing you can find seceral service manuals for our device. Good luck! I've never done it myself.
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Hi, I'm new to all this, but being now unemployed having a bit of fun. I just got a c600 second hand on ebay. The screen is white screening on boot, so I hardboot the phone. Now the phone is still white screening, but I have plugged in the usb connector, and the phone seems fine, I can browse and update contacts.
I've opened the phone up, and can't see how the screen connector can be anything but correctly connected.
Can anyone suggest anything. Would buying a new screen help. Would that be necessary?
incred said:
Hi, I'm new to all this, but being now unemployed having a bit of fun. I just got a c600 second hand on ebay. The screen is white screening on boot, so I hardboot the phone. Now the phone is still white screening, but I have plugged in the usb connector, and the phone seems fine, I can browse and update contacts.
I've opened the phone up, and can't see how the screen connector can be anything but correctly connected.
Can anyone suggest anything. Would buying a new screen help. Would that be necessary?
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Click to collapse
It's very strange... Did U try flash another ROM?
no idea, looks like something happened. It's 2nd hand from ebay.
Would applying a new flash memory help?
I've just compared my old c500 windows folder with the new "old" c600 phone I've just got, and there is nothing in any of the folders. Looks totally trashed, there's no software of anysort to load on the machine.
Very odd.
Might look for some software to upload onto it, but this is not looking promising.
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Big doh!!!
I had show hidden files off.
Now I can see lots of files, so the original rom is there, just buggered perhaps?
well it seems it must be something to do with the screen.
I switched on the phone, and left it for ages.
The screen is still white, but after turning the volume up, I heard button press sounds, so I then dialed my other mobile, and low and behold a ring, and I can talk.
So...What to do with the screen?
Any tips?
tried pulling the screen connector out and putting it back in, but I still get a nice white screen. still, at least I can take calls, and if I can remember all my numbers, I can make calls too... pity no texts though..
My HTC Sensation wont turn on... properly.
When booting, i get a black screen. Around the edge of the screen i can see the backlight is on both when just on the battery as well as while plugged in, but i get nothing displayed, just ablack screen. It vibrates like normal when i power on, but nothing, black screen.
I do not belive this is software related however, because for all intents and purposes, the phone is booting just fine. However, nothing gets displayed to the screen.
For instance, when i call it from a different phone, it rings... and because i know where the buttons "should be" i swipe to answer the phone as i would normally, and it answers the phone, and i can hear and use the phone just fine. But again, NOTHING is displayed on the screen, i can only answer the phone, because my fingers know where to touch and slide to answer the phone.
Also, when i boot with VOLDOWN, i get nothing. So it doesnt appear to be a software issue, at least from what i can gather.
Im at a complete loss here, and really have no clue. I am very laman when it comes to hardware. I have opened it up (removed the tiny "void" sticker from a screw head, removed 6 screws, removed the lastic backplate (not the battery cover, the plastic plate that holds the battery), and just generally took a look at it. I really dont know what im doing here, so i havnt really done much further than this. Everything "LOOKS" okay, nothing seems out of place, broken, wires are all attached, it looks fine from what i can tell.
Theres no moisture, theres no residue, there what i couldnt consider excessive dirt or dust or debri (at least anything i wouldnt ocnsider normal after hivng the phone a year or whatever).... so im really at a loss here, and not sure what it could be.
Hoping maybe someone else ran into this problem and has had it resolved... but "search" and "google" hasnt turned anything up..Any help would be appreciate... Thank you in advance.
I just noticed, when i take the battery, an di simply make contact with the contacts, the backlight (the dim light around the edge of the screen, i assuming its the backlight) lights up. Pull the battery, nothing, toch the battery to the contacts, backlight turns on.... without ever pressing the phones power button or nothing. I do not remember this being the case before, and i would assume this would not be normal operation. With the phone not turned on at all (coming from a fresh battery pull), i just touch the battery to the contacts, or put the battery in, the phones backlight i wouldnt think, should come on and stay on like it is, no?
I had similar issue after my phone fell down face on. Had to replace the display unit to get resolved.
The screen on my phone is black. There is a small crack on the bottom of the screen, but barely visible. I didn't notice it until I took the screen protector off, and who knows how long it has been there. I have dropped my phone a few times without the case. But the LED lights work, the two touch buttons on either side of the home key light up, I still hear my ringtone when I get calls, text messages, emails etc. I can still charge it and it still "sounds" fine, my screen is just black, I can't answer the calls, the phone can't pick up my fingers touching it. So Its kind of a mixture of these two problems. I have heard of other people having problems with this phone so I was wondering if there was any thing I could do at home before I buy anything. If not, then I'm thinking of buying a replacement screen but I don't know what I need exactly and just want some advice.
Any responses will be greatly appreciated!
Thank you!
Swandon.xo said:
The screen on my phone is black. There is a small crack on the bottom of the screen, but barely visible. I didn't notice it until I took the screen protector off, and who knows how long it has been there. I have dropped my phone a few times without the case. But the LED lights work, the two touch buttons on either side of the home key light up, I still hear my ringtone when I get calls, text messages, emails etc. I can still charge it and it still "sounds" fine, my screen is just black, I can't answer the calls, the phone can't pick up my fingers touching it. So Its kind of a mixture of these two problems. I have heard of other people having problems with this phone so I was wondering if there was any thing I could do at home before I buy anything. If not, then I'm thinking of buying a replacement screen but I don't know what I need exactly and just want some advice.
Any responses will be greatly appreciated!
Thank you!
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Sounds like your digitizer and screen are broken. It's pretty expensive to replace, so hopefully you have insurance. If you would like to use your phone or backup your contacts etc before fixing it, I recommend downloading Moborobo (CNET has a safe DL link) and connecting your phone to your computer via usb. You can use some of the features in your phone even though the screen/digitizer is broken. Good luck!
Every time I place a call it connects, but if the screen turns off it will not turn back on. I have to battery pull to end a call or the other person has to hang up. not terrible if all my calls get picked up but if it goes to voicemail there is no way to stop it. I started having this problem about a month ago, did not exist before. I originally was using cleanrom and used power button to end calls to get around this but am now on CM10 and having the same issue. I don't have the power button option this time. I haven't been able to find anyone with a similar problem and I'm not sure how to troubleshoot this one. any ideas?
Disregard this question. I found that it was the type of screen protector I was using. I thought it might have to do with the sensor, as the problem persisted through different ROMs so I cleaned the screen and replaced the protector, still had problems. However, after removing it completely and trying again bare screen, I found that everything worked fine.
I got my nexus 5 just last month and is pretty much in the condition that it came out of the box. Don't even have too many apps downloaded yet.
My problem is that every call I make I have AT LEAST two disconnects because my cheek seems to have pushed the disconnect button. When I look at my screen after the disconnect, the screen is zoomed in and sometimes is even making another outgoing call from my speed dial list. I once had about 8 call drops in one call
I used to have a screen protector which I have pulled off, but the problem still exists during EVERY SINGLE CALL. When I put the phone on a table during a call and hover my finger over the sensor, the screen goes black right away. But when I hold it to my ear I can often see my screen blinking because its changing screens at random. I've tried holding it only on my right during the call, still happens. Only the left side, same result. Am so frustrated.
Spoke with google help several times. Did a factory reset 4 days ago. That fixed my screen freeze problem , but not the sensor problem. Since I'm in warranty, my option is to send it back to google for a replacement REFURBISHED PHONE. I can't even get my money back. Am so mad at their ****ty customer service.
Does anyone have any ideas on how to fix this, since I really don't want to exchange my brand new phone for a refurbished one.
ajvad007 said:
I got my nexus 5 just last month and is pretty much in the condition that it came out of the box. Don't even have too many apps downloaded yet.
My problem is that every call I make I have AT LEAST two disconnects because my cheek seems to have pushed the disconnect button. When I look at my screen after the disconnect, the screen is zoomed in and sometimes is even making another outgoing call from my speed dial list. I once had about 8 call drops in one call
I used to have a screen protector which I have pulled off, but the problem still exists during EVERY SINGLE CALL. When I put the phone on a table during a call and hover my finger over the sensor, the screen goes black right away. But when I hold it to my ear I can often see my screen blinking because its changing screens at random. I've tried holding it only on my right during the call, still happens. Only the left side, same result. Am so frustrated.
Spoke with google help several times. Did a factory reset 4 days ago. That fixed my screen freeze problem , but not the sensor problem. Since I'm in warranty, my option is to send it back to google for a replacement REFURBISHED PHONE. I can't even get my money back. Am so mad at their ****ty customer service.
Does anyone have any ideas on how to fix this, since I really don't want to exchange my brand new phone for a refurbished one.
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Click to collapse
Two options I can think of: Turn the screen off during a phone call, or hold the phone so the proximity sensor is situated where your head/face is. The sensor is pretty far to the right so it can occasionally miss your head thus turning the screen on.
I'm bumping this instead of posting a new thread. I'm having the exact same problem on Mahdi rom \ stock kernel.
This problem makes me crazy! I'm disconnecting so many calls!
Hey, any help??