[Q] All speakers off during phone calls - Captivate General

I'm having something weird happen. My phone was working perfectly fine a week ago. I went away and when I came back i started using it again and now there are times when I make/receive calls and I don't get any sound, whether it be from the speaker by your ear or if I switch it over to speaker phone. If i do a reboot of the phone, everything works fine once again. Does anyone know what may be causing this? I have the in call volume set to the highest.
One thing that I noticed, that I may just have never noticed before is, when I make a call a quick pop up comes up that says "Conditional call forwarding active". I do have google voice but ONLY for voicemail, nothing else. Is this normal?

Related

[PROB] Bluetooth issue on the fuze- can't hear incoming caller

I asked this in the Raphael Software area, but I'm posting it here as it really isn't a software that someone made..
OK, I'm pretty sure BT worked on the phone. Now, any time I answer from a BT device, the incoming caller is muted. He can hear me, I can't hear him.
If I transfer the caller to the phone (which btw I can hear him on the phone) and back again to the BT device, I can then hear him. If I answer the incoming call from the phone buttons, I can hear the caller on my BT device.
I must've spent like 30 calls to my phone (I'm ticked as I'm sure each one counted on my minutes) thinking of different ways to fix this.
I thought it was my BT headset, but it works on my Tilt. So I tried it in my car BT. It can't hear the caller either. So something is wrong.
Here's how I COULD fix it:
If I turn off MS Voice Command "announce incoming calls" my phone itself will play my ringtone while I hear a beep tone in my BT earpiece. If I answer it form my headset, it works!
UPDATE:
I had my unit bloat free by following the "How to skip the bloat! (Fuze)" thread. I did another HARDREST and did the same bloatfree. Right off the bat, I synced my BT and I can't hear the incoming caller. Something is messed up.
One other person has this issue so far. Can anybody else check it? Voice Command is one of the best things there is for this phone. Just make sure its checked to announce incoming calls. Don't worry if you don't hear the incoming call being announced(you might hear a bell sound behind your normal ringtone) as thats a different issue you'll get untill you patch it. Just answer the call from the headset and see if you can hear the incoming caller.
Same Deal
I'm having the same problem. I just unchecked the 'announce incoming calls' and we'll see how that works. I'm on a work conference call so I can't try it till later.
it should work with it unchecked, but that defeats one of the best features on the voice command. Another thing, if you have ring&vibrate set, it you uncheck that feature, the phone will ring and vibrate. so other people around you will know your phone is ringing. In a library, I liked to use the announce feature because my ear piece would ring but the phone would only vibrate.
Here is what worked for me today -and I have been on the verge of sending the phone back to ATT...
1. I deleted all my pairings
2. I paired my JawBone2 first
3. Then, I paired my Plantronics A2DP thing (I had paired this one first before because I had it with me when the phone arrived in the office).
Funny thing: First time I paired my Plantronics 855 I got 2 options under "Advanced" at the end of the pairing procedure: 1. "Stereo Headset" 2. "Handsfree" I checked both. When I re-paired (after pairing with the JB2) I only got the "Stereo" option (which I checked). So now, all works fine. I can hear folks at the other end on either headset (actually, I have added a V1 as well) regardless of whether I or they initiated the call.
We'll see what the future brings here. But, for today, this is working.
I tried hard resets. Still no go.grrr... I dunno about you, but it just drains me to redo all my contracts and settings on the phone after every hardreset.
Hopefully your BT will stay working. Someone else here reported that it worked then stoped working after a while.
I have the same issue called HTC support last week and they where able to replicate this issue. If more people call HTC they may fix this problem faster.
I called ATT about it. Not aware. Of course they tried it and worked. It seems to be random on when it quits working. I know mine worked for a while. I just don't know what caused it to quit. And now that it did quit working, I can't get it to transmit the incoming caller to my BT. He can hear me though.
If it wasn't an hour job to restore it back to the way it was, I would hard reset it again. Tired to that at the moment.
I'm having the same issues on my Fuze. I unchecked 'announce incoming caller' and now it works just like my previous phone. My question is, what does announce incoming call actually do? Is it supposed to say who is calling through the bluetooth headset?
I too have this issue in my car (I haven't tried it yet with regular headsets, but I imagine the result would be the same). I have made the tweaks to the registry to get the Fuze to announce incoming calls, but the announcement is so soft, I can hardly hear it. I also have the issue of not being able to hear the person calling me (outgoing calls are fine).
I just did some experimenting and was wondering if others can duplicate this.
With Announce incoming calls on, when a call comes in and you answer it with the button on the headset (or the answer button in the car), you can't hear the person on the other end even though they can hear you.
Now try having an incoming call answered by hitting the Answer button on the phone itself (I only tried it with the on-screen Answer button, I didn't try it with the phone's hard button). You can now hear the person on the other end and they hear you. I was able to duplicate this numerous times.
Same issues...
With Announce Caller on in Voice Command, I cannot hear the caller if answering via the bluetooth headset. I'm not even sure it's is announcing the caller, but the custom ringtone is playing. If during the call you switch off the handsfree (via phone menu), then turn it back on, you can once again hear the caller.
If I turn off the Announce Caller function in Voice Command, I only get beeps in the headset, but I can hear the caller.
AT&T Fuze
Yes. I'll say the callers name if its in your contacts, or it'll say the phone number if it isn't. real helpful if you don't want to take out your phone.
DaRealGMan said:
I'm having the same issues on my Fuze. I unchecked 'announce incoming caller' and now it works just like my previous phone. My question is, what does announce incoming call actually do? Is it supposed to say who is calling through the bluetooth headset?
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Err isn't that was I said in the original post? I mean about how its answering from the BT device that causes the incoming caller to be muted.
jglev said:
I too have this issue in my car (I haven't tried it yet with regular headsets, but I imagine the result would be the same). I have made the tweaks to the registry to get the Fuze to announce incoming calls, but the announcement is so soft, I can hardly hear it. I also have the issue of not being able to hear the person calling me (outgoing calls are fine).
I just did some experimenting and was wondering if others can duplicate this.
With Announce incoming calls on, when a call comes in and you answer it with the button on the headset (or the answer button in the car), you can't hear the person on the other end even though they can hear you.
Now try having an incoming call answered by hitting the Answer button on the phone itself (I only tried it with the on-screen Answer button, I didn't try it with the phone's hard button). You can now hear the person on the other end and they hear you. I was able to duplicate this numerous times.
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Click to collapse
Yup. That's the issue. It's only if you have VC to announce the incoming caller on, and you answer the the incoming call from the BT device.
DerralVL said:
With Announce Caller on in Voice Command, I cannot hear the caller if answering via the bluetooth headset. I'm not even sure it's is announcing the caller, but the custom ringtone is playing. If during the call you switch off the handsfree (via phone menu), then turn it back on, you can once again hear the caller.
If I turn off the Announce Caller function in Voice Command, I only get beeps in the headset, but I can hear the caller.
AT&T Fuze
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starstreak said:
Yes. I'll say the callers name if its in your contacts, or it'll say the phone number if it isn't. real helpful if you don't want to take out your phone.
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that's what I thought. But even when the announce option is checked, I don't hear anything except ringing on my bluetooth headset.
That's a different issue. But fixable. Do a search for microsoft voice command call announcement.
starstreak said:
I dunno about you, but it just drains me to redo all my contracts and settings on the phone after every hardreset.
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Click to collapse
Are you serious? Have you tried to back up your PIM info with the Sprite Backup that AT&T includes free on the phone? Or even sync it with your desktop?
Err yes. But when it didn't fix the BT issue, I had to hard reset. And resyncing to the computer takes a while, so is trying to redo all the edits you previously made before the issue happened that forced a hard reset.
motionmind said:
Are you serious? Have you tried to back up your PIM info with the Sprite Backup that AT&T includes free on the phone? Or even sync it with your desktop?
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I just got off with HTC support as well. The other poster that talked to the guy that confirmed it. That tech said he could get it work on the phone itself but not using BT. They have sent some thing to MS to try and get a hotfix for it. Once they get it they will post under the support for the Fuze.
Right now no fix for it.
Does anyone know if there has been a fix to this? On my fuze if I make a call with by BT headset I can't hear the caller when they answer.
are you guys answering the phone on your handset or on your phone? because if you answer a call with bluetooth paired on your phone directly the sound will come out of the phone's earpiece. if you answer the call on your bluetooth headset's answer/hang up button then the sound will come through the headset.

Phone Call Issues

Hello,
So I seem to have issues with my phone calls on both the CM 7 Nightlys, and CM 6.1.2 RC2. Sometimes (multiple times a day) when I go to dial a number, it will say "dialing" but the ringtone never actually dials out. Also sometimes when I go to call it just cancels out of it and says call ended. When ever this happens, i try again several min. later and it works just find. So the problem seems to be intermittent.
Also, I have my phone set up with google voice forwarding and voice mail. I do not make phone calls from it. However, sometimes when people call me, they say that my phone rings before going to voice mail. However, my actual phone does not get the call. This doesnt happen every time, but it does happen often. Ill get a notification from google voice about a missed call, but will have never revieced the call in the first place.
Is anyone else have this problem? Or maybe I have a setting all out of whack or something?
Thanks
I have the same exact problem on my stock phone. Incoming calls will work even though outgoing will not.
Change your sim card.
sk337sk337 said:
Change your sim card.
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I have already tried that.
I have tried that as well..
Im wonder if my having any of my forward when busy etc. settings affect this.. Right now they are all set to forward to my google number, which in tern is the number that the phone itself is linked with on google voice. What should these settings be?
It is so frustrating seeing how many calls I miss\dont recieve because of this.

I cannot make calls with my G2x

This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialer itself, and the phone application will say that it is dialing. After 30 seconds or so, and no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call. sometimes I have to go as far as rebooting the phone completely after which it may or may not work. Incoming calls fail as well so I am missing quite a few calls and texts...but thhe emails and other data messages come through.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
pinhead said:
This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialed itself, and the phone application will say that it is dialing. After 30 seconds, no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
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happened to me today too. I have had the phone since March 20th and I have too reboot to make it work. No idea what could it be.
Sent from my LG-P999 using XDA App
I used to have this problem frequently on my MT3G. Since someone else is having this problem on a different phone, I would guess that it's something software related.
Alright, it is happening on both of my lines. It might be a program that I installed so I am loading them back on one at a time to see if can determine which it is. I am looking at either Google Voice or Beautiful Widgets as likely culprits at this time but there is not certainty. I have also avoided installing Facebook and Twitter. I am able to make calls right now. I will see if this keeps working for the next few hours...maybe through to my morning coffee. I really hope it is an application, something I can do without, because it would be pretty bad if it is the phone. My girl just ordered one of these as well since she likes mine so much.
pinhead said:
This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialer itself, and the phone application will say that it is dialing. After 30 seconds or so, and no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call. sometimes I have to go as far as rebooting the phone completely after which it may or may not work. Incoming calls fail as well so I am missing quite a few calls and texts...but thhe emails and other data messages come through.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
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Click to collapse
Happened to me twice today, first in the AM and then again around 2200 central time. i recently started using setcpu so not sure if thats an issue or not. anyone find the app responsible?
Yes, it has happened to me too, usually after it is in standby or idle, and this is my second phone. But my second phone not happens as often as the first one. Reboot is the only way I can get it to work. I notice that the signal is very weak only 1 or 2 bars.
That is a very good point to mention...that it is almost always directly after bringing the phone out of standby. Mine just did it again.
Same problem here. I don't even know how many calls or txts I've missed since.
Had this issue with my N1 and I always chalked it up to cruddy radio and/or coverage. I've since had it on my g2x once or maybe twice I think (had g2x for 3 days now), but at least after it timed out I was able to try again and the call would go through. With my N1 it would never recover unless I toggled airplane mode or sometimes even needed to reboot.
I hope there are some improvements in this area, because bad radio was my biggest gripe with my N1, and i really want to love this phone!
Sent from my LG-P999 using XDA App

Strange Muted Outgoing Call Mic Ongoing Issue..

Hello all,
I am making this thread because I am having a really strange and frustrating issue that I am hoping can be solved before I am forced to get rid of my phone. I have a factory unlocked SM-G955U running the most current stock software. Basically my issue is my phone randomly mutes my mic during outgoing calls. I can hear the person on the other end but they can't hear me. Sometimes all I have to do is hang up and call back to fix the issue. Other times, the only way for me to fix the issue is for me to restart my phone. Strangely if I hang up and the other person calls ME back, then the problem is instantly solved. I thought this was limited to actual phone calls, but I had the same issue happen today with and outgoing Whatsapp call as well. I can confirm the problem is 100% isolated to OUTGOING calls and has no effect on incoming calls. I would have to assume this issue is software related and not hardware related given the fact this is only happening randomly on outgoing calls and has never once happened on incoming calls.
Ive done all of the basic troubleshooting and even removed my ultra thin phone case with no change in results.
Any help would be much appreciated thanks!

Incoming/Outgoing calls issue on the G7 One LM-Q910UM

I have been experiencing incoming call issues. Also outgoing call issues but not as frequent.
Incoming calls while on Android 10 are silent. I cannot hear the caller and they cannot hear me. If I enable speaker phone I hear them and they hear me fine, I then can disable speaker phone back to the ear piece and all is normal again. I am not sure if this is for carrier specific incoming calls or just a sw bug or both...
Outgoing call issue has happened a couple times. In this circumstance I made a call put it on speaker phone. It was on speaker for a while the call was fine I could hear everything so I muted my side until I needed to speak. When I un-muted they could not hear me. I took it off speaker while un-muted and still nobody could hear me. I had to hang up and switch sim cards back to my V30+ because of this issue.
I have yet to test other dialers or phone apps, to see what might be happening here. Anyone have any suggestions to check logs or is there a way to get to a service menu to troubleshoot?

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