Ok this is probably the most frustrating thing ever.
I'm on O2 Pay as you go, in the UK and my phone just isn't connecting to the network at all!
I don't have a clue why, I can't send or receive phone calls and texts and this is a bloody big problem.
Whenever I go to search networks it comes up with all the main networks, such as Orange, t-mobile...etc. Comes up with O2 too, but whenever I click on it to register it, it says "your sim does not allow a connection to this network"!
Anyone else in the UK on O2 Pay as you go getting the same problem!?
I've never had this problem before ever and I've had my HTC DESIRE since it's been out.
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I have had my m500 for quite a while, I unlocked it as soon as I bought it, as I prefer to use my o2 sim in it. Yesterday I decided to put my Orange sim in it, it would automatically divert my calls to an unknown number, so I had Orang give me a cancel all diverts code (**.....). Now when I go back to put my O2 sim in it, it turns on, but won't search for network signal, instead it says
"invalid or missing sim. you may still make emergency calls if your service provider supports it"
I know it was definately unlocked, just to make sure, I have even unlocked the phone again, but still, other than an Orange sim, nothing works.
Does anyone know how I can fix this problem? Thanks in advance
does anybody get their text message late a lot? especially when the phone is off, and if so, does anybody know how to fix this? thanks a lot
me too, I thought it was my network. I'm with UK T-Mobile, and you?
I'm on O2 UK, and always receive messages straight away. Sorry.
it happens in roaming? for that i set the network to manual, since with automatic mode, would handover Provider depending the signal strengh. and might some sms be lost until you handover to that network again
if it happens, while you are not in roaming, then your provider should have something to say....
well i'm on the US t-mobile but my friend is on sprint and it happens to him too...I didn't have a problem with this til I switch from the n95 to the touch cruise, same with him switching from upstage to the sprint touch so I thought maybe it was just windows mobile or something. I don't know, if anyone has a legit solution to this problem, please please let me know, i got a text message about 4 hours late today
Im hoping someone can shed some light on a problem that is driving me insane! I've looked/searched the forums but cant find an answer so am hoping someone will answer this thread.
I am on an orange contract so have an orange sim. Ive just been given a new 02 xda serra by my brother. (he bought it for his girlfriend but then she dumped him - her loss; my gain bless him ).
Here's the problem:
Anyway, I unpacked it, switched it on and it ran through the whole set up process and loaded 02 customisation on it. Then i put my orange sim in and is says NO SERVICE. I just get the signal icon with an x. The orange sim works in other unlocked phones. Both PAYG and contract. Other network sims also register in this XDA Serra. Ive tried Virgin, O2, Tesco and T-Mobile - all fine, connect and work fine for calls/texts. It seems that the only sim that doesnt work is Orange!!!!
Here's what Ive done to try and resolve it:
Ive been through phone settings and manually selected the orange network. I get a message saying that it is 'REGISTERING ON THE NETWORK' then after a few minutes get another message that says 'UNABLE TO REGISTER ON THE NETWORK, TRY ANOTHER PROVIDER OR SWITCH OF DATA CONNECTION AND TRY AGAIN'. Ive checked in comms and data connection is off. A message tells me that
THERE ARE NO DATA SESSIONS ACTIVE.
Ive hard reset with my orange sim in - I still got 02 setup and no service with orange. I also noticed that after hard reset it prompts for a network as part of the reconfig/setup process but all the options are O2 and appear to be PAYG. I dont know if that makes any difference. It also has an option to remove all settings, I tried this too but still get no service.
Can you help?
I want to know, if this is a setting problem that can be easily fixed? Have I got something turned on/off somewhere that if I adjust, will fix this problem? Do I need to unlock the handset? [Im a complete novice]. Or is it broken?
Failing that, is there someone around the Portsmouth/Havant/Waterlooville/Hampshire area that has experience of 'cooking' these phones and is willing to help me make it work/set it up with whatever it needs?
If it helps, when I switch it on I can see that:
R: 1.02.25.19
G: 52.33.25.17H
D: 1.90.00.00
If you need any more info please ask.
Here's hoping someone smarter than me can figure this out before I pull all my hair out and end up looking like my dad
Absolutely nothing springs to mind but to stop the O2 customisation happening after a hard reset, perform a soft reset in the three second window when it says "custom configuration" or some similar message. I used to do this on my Alpine and it left me with a working Alpine without the O2 garbage.
It's just possible that stopping the O2 stuff installing, and i am guessing that will also include network settings, may enable your orange SIM to get it's feet in the door and let it all work.
Another suggestion would be to flash it with a network neutral ROM from here. It looks as though the Serra is actually Raphael, aka Touch Pro, so go and search in there.
Good luck and persevere, you will get there.
thank you for replying to my question. I tried the hard + soft reset you suggested and it did get rid of the O2 customIsation but unfortunately I still cant get connection using my orange sim. Network still not registering. Screen shows device unlocked.
Since my original post Ive tried an orange PAYG sim rather than my contract one but still no different. So my problem remains.
Im nervous about flashing a new ROM on my own in case I screw my phone up which is why Im asking if theres anyone experienced nearby who can guide me.
Thank you for your encouragement, I will keep trying.
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Hi have you tried to change your radio And ril? This could help you regain signal. I can't recommend a particular radio and ril because we live in different areas and it will be different. However you can start by experimenting with the generic ICS radios and rils and see of one of those will reconnect your signal.best wishes.Hope this helps solve your issue!
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, kernel version PYD-X stable 3.1, mugen battery 3800mah. Please press thanks if I helped in anyway.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
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Click to collapse
Sounds like your Polish carrier/SIM might not be allowing international roaming. Get a PAYG SIM for a couple of quid and try that. That'd prove the phone side of things.
Try
Try putting in a diffrent Sim card to see if it's that.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
If your home network doesn't have an agreement with UK networks then your SIM won't work, not sure if this is realistic as I thought they were all only to happy to help others take money from us. Try a UK SIM, if that doesn't work then your IMEI is probably blocked in the UK, but not in Poland.
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
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Decado_PL said:
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
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Click to collapse
Instead of legal action why not just find him and remove a thumd. maybe both thumbs to be sure.
The sad thing about having an IMEI number on the black list is that it can't come off that list. At least from my experiences.
deemax_real said:
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
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Click to collapse
This.
Apart from it not being a paperweight. Revival is possible but ILLEGAL.
Hi there, I recently left EE and kept my Huawei P20 pro phone which they unlocked for me, I joined O2 on a sim only contract, but stupidly never thought to check if the wifi calling would still work for this phone on O2. I've contacted O2 to try activate WiFi calling on my account and I can see its been added to my account, but can't see the option on my phone settings. I have been reading many sites and posts that it won't work unless my phone has the correct O2 firmware on it. Can someone confirm if this is true and if so, does anyone have the correct firmware for this and how to install it too, as I am really missing wifi calling and texts while I am away at work offshore with no phone signal!! It's a P20 pro CLT-L09. Thanks for any help you can give me, kind regards, Andy
I don't think WiFi Calling will work on P20 Pro on O2. When I've been using it, it had no option to turn the WiFi Calling on. In Huawei, it always depends on the generic software version (basically, there is no branding). But, if O2 haven't certified this option, it won't be available. Is P20 Pro on the O2 list of capable devices?
Yeah it's on the list on the website, it seems to be a common question to O2 but no one get a good reply with a solution. I'll attach a screen shot of the ifo on their website. I think my issue was that my phone was locked to EE and WiFi calling worked with the EE simcard in, but its now unlocked with an O2 sim card in it and no wifi calling available, so really hoping someone has the O2 firmware available that I can install onto the phone fingers crossed to save having to buy a new phone from O2.
Try this app: https://play.google.com/store/apps/details?id=com.widget7.wifi.calling
If it won't work, I would try Factory Reset the phone and then install all the updates. There should be an update from O2 available (network settings or something like that).
scoobydoo101 said:
Yeah it's on the list on the website, it seems to be a common question to O2 but no one get a good reply with a solution. I'll attach a screen shot of the ifo on their website. I think my issue was that my phone was locked to EE and WiFi calling worked with the EE simcard in, but its now unlocked with an O2 sim card in it and no wifi calling available, so really hoping someone has the O2 firmware available that I can install onto the phone fingers crossed to save having to buy a new phone from O2.
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Did you manage to solve this:? I have the same problem....