Google Voice Stopped Working! - Captivate General

So I had my phone set up to where the voicemail forwards to my Google Voice, and had it working the other day. Now when people call they get a message saying that the wireless number you called is not in service.
I've tried a couple tests and here's what i came up with.
1 - Dial my cell phone directly, phone rings 5 or 6 times then gets the wireless subscriber number not found message.
2 - Dial my cell, then slide to reject the call on the cell, get busy signal
3 - Dial my Google Voice number, which then rings my cell, I let the cell ring a few times, then it goes to Google Voicemail like it should.
I have the Captivate set up to use Google Voice as the voicemail provider, and I have my google voice number entered as the voicemail number.
Is there a common setting or issue that I missed, or do I have a real problem on my hands? My phone is rooted, but still efault ROM.

I had something similar happen to me when I switched from my iPhone. I think it has to do with the number of rings before google voice picks up. For some reason they set it to 25 seconds and that's not changeable; however, you can lengthen the number of rings before your voicemail carrier takes over. Try changing it to 30 seconds with the instructions below:
1. On your phone, dial *#61# and click Send.
2. Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
3. Write down the number (including +1)
4. Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is your google voice number, 30 is the delay in seconds. The delay can be set in 5 second increments, 30 is maximum.
5. Dial *#61# to verify that the new settings are active.
This worked for me, although you do have to wait a ridiculously long number of rings before it forwards it to GV. Nothing we can do about that until Google lets us mess with their 25 second time limit.

I'm thinking a lot of people will hang up before letting it ring that long. Its sort of like that saying "A watch pot never boils".

Related

GoVoice/Voicemail help

Push notifications have been wildly inconsistent for me, so I would like to go back to the standard voicemail settings. How do I do that? Will uninstalling it re-route callers to AT&T's voicemail? Also, what is the phone number to call my voicemail? Thanks.
Phone: Focus
Carrier: AT&T, locked
You can probably just bring up the dialer and hold down number 1 for a couple of seconds second to dial voice mail (and get the number). ATT has voice-mail centers all over, so no clue what yours is. Do not know about other question, sorry.
Under phone settings my voicemail number is currenly my google voice number, and that's what is dialed by holding 1.
Allllllright I finally disabled it. Problem is I can't find the ATT number you dial from your cell, so if any on ATT could check their phone....
Just call ATT, as I said, it depends on your location. I am pretty sure they have redirect center in every area code.
If you go into Google Voice voicemail settings and tell it to turn GV Voicemail off, it'll give you step by step instructions on how to reset it back to AT&T voicemail.

how do i setup google voice?

so, i registered for google voice in the past and im thinking about actually using it now for the new thunderbolt since i wanted a new number anyway. has anyone used google voice on verizon before? what should i keep in mind when making the decision or not? does it ring a ton of times before going to voicemail like it did on sprint? have there ever been any issues with verizon and google voice or don't they mind if you use it? thanks.
Sent from my PC36100 using XDA App
I've had it for years. No issues on VZW. Just like your normal number. Voicemail is transcribed for you, though it's not very accurate. You can usually figure out what they're trying to say. If not, you can play the message and listen to it.
I've been very happy with Google Voice on my Android phones. The voice-to-text isn't as good as some other systems I've seen, but it works well enough.
Download the app and give it a try. I think when I set my up on the TB, it gave an error complaining about being able to configure VZW. That was a new error I hadn't seen on my Inc. You may need to manually configure the "no-answer" call forwarding to your GV number. The setup should configure your phone to dial your GV number when you hit the 1 button for "Voicemail".
Give it a try!
Google Voice is the greatest thing since sliced bread, especially if you have multiple phones...one number to rule them all!
I'm testing the theory right now, but on T-Mobile people with NOT-unlimited plans were assigning their GV number as one of their Fave 5 (Friends & Family on VZW) and then telling the phone to make and receive all calls via GV, in effect giving them unlimited minutes. Does anyone know for sure if this works on VZW or not? I've set mine up that way (900 minute plan), and my used minutes seem to suggest that it will, but there's no minutes being charged to F&F on my online billing page yet.
The only thing holding me back is the apparent lack of mms. Not that many people send me picture messages, but id like for them to at least get a rejection message saying its not possible on ny device so they know it wasnt received
Sent from my ADR6400L using XDA App
Google Voice Setup for Voicemail only
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
wrb123 said:
The only thing holding me back is the apparent lack of mms. Not that many people send me picture messages, but id like for them to at least get a rejection message saying its not possible on ny device so they know it wasnt received
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Agreed. The crappy texting service that GV provides is the only thing keeping me from using it full time. MMS isn't the only issue.
I'm gonna drop the Verizon text add-on and give it a try. $70/mo for unlimited LTE is amazing!
Anything I should do to make sure im not being charged for texts? Just composing them within the voice app so I think I'm ok, just slightly paranoid.
Sent from my ADR6400L using XDA App
craighwk said:
Agreed. The crappy texting service that GV provides is the only thing keeping me from using it full time. MMS isn't the only issue.
Click to expand...
Click to collapse
I love the texting service from GV. It's my primary means of communicating with many people. There's so many advantages to it, including, in no particular order:
1) It's free. I turned off my SMS plan with AT&T last summer and have been 100% exclusive GV for texts since. I'm saving $20/month on my AT&T phone bill and selected NO text messages on my new Verizon account and I still have unlimited texts.
2) It works across multiple phones, platforms, devices all at the same time. When you send me a text to my GV number, it shows up on all four of my active cellphones, and on all of my computers and laptops that have GV web page open or the GV plugin (for Chrome). I can respond to them without even pulling my phone out of my pocket if I'm at the computer.
3) My texts are automatically backed up in the Google cloud, no need to worry about losing them or backing them up special on my phone as I swap ROMs or wipe data. And I can access them from any phone or web enabled computer.
4) I get all my messages, no one's ever complained that I didn't respond to something they sent that didn't come through. Seems very reliable to me after 15 on it.
As for MMS service, I think Steve Jobs was correct, albeit too far ahead of his time, when he said on the original iPhone that you didn't need MMS, just use email on a smartphone. It was a bit painful way back then (2007...seems so long ago in cell phone terms) at first, but once I trained all my contacts to just send via email I haven't missed any of the pics they want to share, and I'm not paying anything extra to the phone company for the privilege of getting a lower resolution image that's been scaled down to meet MMS limitations.
Thanks for the directions on setting up GV Voicemail, I had to google the instructions (go figure) and found the same info after a quick search. Tested it today and it's working like a champ.
Sweet Jesus I really dig this phone.
I was told by the verizon customer service rep that call waiting is no longer available if you route GV to be the VM service. Anyone else successfully rig it so they can still maintain call waiting but use GV to intercept voicemails?
I have never had a problem with call waiting. Also when I set it up on my Thunderbolt I got the error message as well but when hit skip and went thru the rest of the steps, I checked to see if it was set in my phone settings and it was had a buddy call to test it and it worked just fine not really sure what happened to make i just work without haveing to complete the step where it makes you make the calls during set up but mine is working just fine.
Oh yeah guess I should mention I only you it for the visual voice mail though.
denonlake said:
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
Click to expand...
Click to collapse
Great info! thanx.
Question, how did you get GV to sync your GV on-line contacts list to your phone?
When I setup my phone it would not recognize my GV login and would tell me I didn't have a google account and to create a new one.
After creating a Gmail account it did recognized my phone and said you can use more than one google account login.
My GV login is working now, but I cant access my GV contacts unless I open a browser and login via the web access.
Any suggestions?
Thanx
figured it out, you have to apply a new account using the web assist option if not using gmail.
Mod please delete this post! ** Disregard, added comments in original post ***
I figured out what was wrong with Google Voice. It doesn't work with the 747 area code because Gizmo numbers used to start with 747. Its the new overlay for the San Fernando Valley. 818 area code is running out of numbers. I snooped around my Verizon account page and I was able to change it to a 818 #.
All is right in the world.
Just switched to Verizon last week (got the Droid Charge) and have been trying to get GV working for my outbound calling. I keep getting an error (bad number when it tries dialing out, and have seen more than one bad number). I googled looking for help with it...found tons of 3 year old posts with vague answers...
Anyone else had this issue? Know how to resolve it? Everything else with GV works fine on my phone, just can't dial out.
Thanks -
denonlake said:
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
Click to expand...
Click to collapse
Ok, I tried this and every time I do and call from another phone, there is nothing there for google voicemail. It says "please enter the number you would like to call followed by the # sign". What am I doing wrong? I dialed all 3 *numbers followed by the google voicemail number. I've tried this like 3-4 times. Help!
swtkimmie said:
Ok, I tried this and every time I do and call from another phone, there is nothing there for google voicemail. It says "please enter the number you would like to call followed by the # sign". What am I doing wrong? I dialed all 3 *numbers followed by the google voicemail number. I've tried this like 3-4 times. Help!
Click to expand...
Click to collapse
You need to login in to your google page and activate it, don't remember how but the help section on your google voice page has the steps
Bamf is runnin' my bolt - smoke that vzw!
whenever I go to dial the x71xxx-xxx-xxxx i get a message saying "welcome to verizon wireless your call can not be completed as dialed.

Setting Voicemail Speed Dial To Google Voice

I use Google Voice for voicemail but what irritated me was that the speed dial for Voicemail would call T-Mobile's Voicemail. I found a way to change it to call the Google Voice number. Sometimes it is easier to call Google Voice to check messages then using the app and faster. The speed dial number is set from the SIM card everyone the phone is turned on or restarted, but T-Mobile network is programmed to forward the calls to Google Voice. Just follow these steps and the Speed Dial (The #1 key and the Voicemail button on the bottom right) well be set to Google Voice. The only bad thing is that since the SIM card sets this it will have to be done every time the phone is restarted.
1) Go to Settings, Call Settings, Voicemail
2) If it shows Google Voice skip this step, pick Voicemail service and then pick Google Voice (I have received errors before but just start over)
3) Pick Voicemail and on the next screen pick Voicemail number (You should see a message about accessing, this is the phone getting the number from the network)
4) Now pick Voicemail service and pick Google Voice (wait a moment and you should get a popup that the number has been changed)
You are done and can go back to home and or you can test it. Just remember when the phone is restarted this had to be done again.
Sent from my SGH-T959V using xda premium

Google Voice question

I have GV installed on my N5. If I don't answer the call or decline it it sends people to my Tmobile VM instead of my GV VM. If I tell my phone to Forward unanswered calls to my GV number and I decline a call. The other persons phone rings until it puts them to GV, but on my side I have declined the call, then there is silence, then 1 second ring and then the call ends.
How can I get rid of the phone giving me a 2nd quick ring before shooting the person to GV VM?
knitler said:
I have GV installed on my N5. If I don't answer the call or decline it it sends people to my Tmobile VM instead of my GV VM. If I tell my phone to Forward unanswered calls to my GV number and I decline a call. The other persons phone rings until it puts them to GV, but on my side I have declined the call, then there is silence, then 1 second ring and then the call ends.
How can I get rid of the phone giving me a 2nd quick ring before shooting the person to GV VM?
Click to expand...
Click to collapse
Hello,
This is my first post so I hope it helps with the first part of your problem you are having with Google Voice.
Follow these steps to have your mobile phone use Google Voice for voicemail instead of your carrier's voicemail. You can always go back to using your carrier's voicemail later if you want, by entering another code.
Enter the following exactly as written, as if you are dialing someone:
**004* "Your Google Voice Number" #
Press "Send" or "Call" on your phone to dial that number. When you see the confirmation message on your phone, you are done!

Phone forwards calls very fast!

I recently set up google voice and changed my call forwarding to my google voice number. It forwards to the correct number but only rings for about 2 seconds before it go to my voicemail. Any ideas on what is happening?

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