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Sorry if this has been discussed before, but i checked some performance related threads and nobody mentioned it.
After hanging up a call, why does the entire device hang for about 10-13 seconds before I can use any other function (including making another call) ??
Anything that can be done to fix this?
Thanks for the help!
hello? I'd really appreciate someone to reply to this, just so at least I know I'm not the only one with this problem. Thanks!
did you do any radio changing?
It seems to be an issue with some radios on some phones. I have a list of radios that I use that will crash the phone after so many calls.
No, no radio changing. In fact I don't even know what that means.
The phone doesn't crash, it just hangs after a phone call for about 13 seconds like it's trying to process something. Doesn't anyone else experience this?
have you downloaded a bunch of app to run in the background of your phone?
it does sound redundant, but if you take a look at your task manager it'll show you how much of your ram is being used up. if it's somewhere high like 75% then you need to close whatever program is taking up the most memory.
another possible thing might be active sync. I heard that when active sync tries to sync while not connected it can cause slow downs and that might happen during or when you hang up a call.
good luck
Just tested it. Active directory was not on, and neither was there any background processes working according to Task Manager, and it still took 10 secs after I hung up the call before I could reuse the phone.
How long is it supposed to take for the rest of you?
a second or less. Active sync is the usual culprit for bad battery life, but it looks like something is running in teh background and making your phone calls take longer to quit.
download and install advanced config, and look in one of the settings which is called "hangup delay" or something like that default is 1500 mS (1.5 seconds) change it to 500 mS or what ever you want and see if that makes a difference
BlackAccord said:
download and install advanced config, and look in one of the settings which is called "hangup delay" or something like that default is 1500 mS (1.5 seconds) change it to 500 mS or what ever you want and see if that makes a difference
Click to expand...
Click to collapse
I've done that now, and all I've done is improve the "hang time" by the number I've reduced the "hangup delay" by. The hang-up delay was originally 3000, and I reduced it to 1000, so my "hang time" is reduced by 2 seconds, but I still have to wait around 9-10 seconds before the phone is usable again.
How come no-one else is experiencing this? There's nothing special running on my phone.
I have the Telus device and have the ' hang' problem as well. I have seen updates on the HTC website for different carrier versions that may correct this problem. None for Telus yet though.
do you have any sort of battery meter running at the top of your screen? ie tnt battery meter?
that app KILLS KILLS KILLS performance on the TP for some reason...
Yes I have a battery meter at the top of the screen, but it's the stock one. I don't know what a "TNT" battery meter is. Should I disable it, and if so how? And after I do, how would I know how much power I have left? And are you saying that those of you who did not turn of the battery meter had performance problems when hanging up?
Thanks!
monkeychucker said:
I have the Telus device and have the ' hang' problem as well. I have seen updates on the HTC website for different carrier versions that may correct this problem. None for Telus yet though.
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Click to collapse
Thank-you! I am also with Telus! If anyone has any suggestions - please help! This is the number one problem with the phone, as well as dropped calls on occasion. I like all the non-phone (ie. PDA) functions though (except that all my outdoor photos turn blue)
Found this which seems to help:
Dealt with HTC for the same issue you're talking about. Turn the "Auto save contact" off and make sure you wipe you call history and the issue will go away.
ajy101 said:
Yes I have a battery meter at the top of the screen, but it's the stock one. I don't know what a "TNT" battery meter is. Should I disable it, and if so how? And after I do, how would I know how much power I have left? And are you saying that those of you who did not turn of the battery meter had performance problems when hanging up?
Thanks!
Click to expand...
Click to collapse
im talking about a meter that runs across the very top of your screen so that if it's halfway across your screen you ahve 50% battery left. if you don't have any idea what i'm takling about then ignore this lol
I've had my HTC Inspire for two months after switching from a Blackberry for several years prior. So far the phone is great, but I am having a problem with "Messages" and "MessagesCS" running wild and taking over the phone.
I have had Watchdog Lite installed since almost day one and am consistently getting alerted at least once per day (usually 3-4 times) that one of the two programs are using over 50% of my cpu (50% is where I set my threshold limit to alert me).
I uninstalled Watchdog as an experiment, and it was still happening and required me to reboot my phone to get it to go away.
I am new to Android and have bone stock phone. I have installed a few apps but nothing weird.
Please help me with this problem as it can be very frustrating during the day.
Thanks!
ive never seen that one....had sys idle ...but from what i understood that the percent is just the overall percent that that 1 app was using of the battery since last boot...dosent nessesarrly mean that its drainin that much battery thatts just whats usin it....but i may be wrong
I'm not talking about battery usage, I mean CPU.
My phone usually gets noticeably slower, sometimes to the point of where it won't do anything, and Watchdog Lite alerts me that either "Messages" or "MessagesCS" are over their 50% cpu threshold I have set for alerts.
Sometimes it just alerts me when the phone is idle and I have to go kill one of the two programs. Already happened 3 times today...
Please help.
Thanks!
Anybody got any ideas?
I had to "KILL" "Messages" and "MessagesCS" over 15 times yesterday because it was bogging down my phone.
Anybody have any ideas for this?
I am consistently killing "MessagesCS" 20 times a day. It takes my phone over and slows it down to the point of it being useless.
I was able to blacklist "Messages" in Watchdog, and while that helped, there is no option to blacklist "MessagesCS" which forces me to manually kill it.
Please help if you guys have any ideas.
cdogg44 said:
Anybody have any ideas for this?
I am consistently killing "MessagesCS" 20 times a day. It takes my phone over and slows it down to the point of it being useless.
I was able to blacklist "Messages" in Watchdog, and while that helped, there is no option to blacklist "MessagesCS" which forces me to manually kill it.
Please help if you guys have any ideas.
Click to expand...
Click to collapse
Idk if MessagesCS is there, but you can look in "manage applications" (under all) and try "clear data" of both. This seems to solve issues with applications sometimes.
Hi all
I've tried 2 Surface RT's now, and both have horrendous battery problems. I've tried refreshing them, resetting them, installing all updates, turning off Bluetooth and many of the live tiles, but still the battery lasts at most 24 hours. There's nothing much installed, just a few apps (ebay, Flixster, a book reader), I have two email accounts (Hotmail and an exchange account), and that's about the lot. All updates have been performed, but still, on two separate units, the battery life is so bad that I'm thinking I can't use this as my daily tablet.
I've done the powercfg -energy test, and I get 2 errors - one is that the Nvidia Wave Device driver is preventing the system from sleeping, and the other being for high utilisation (between 18%-30%). If I turn the volume off, the Nvidia driver warning disappears, but the battery life is still poor and I don't know why the volume would need to be off when not in use. I can't find any other apps that rely on this driver (it's a speaker driver as far as I can tell), so I'm well and truly stumped.
Does anyone have any ideas on how to fix this Nvidia driver problem?
Thanks
Do you use any music apps or web pages on the tablet? If music is playing, or even paused, the app may prevent sleep. However, generally speaking, such apps should be suspended when idle for any meaningful period of time.
Even with some third-party Win32 programs running in the background on my Surface RT ("jailbroken" and then installing things like MirandaIM, which don't get suspended automatically) the tablet lasts at least three days if fully charged when I put it to sleep (I don't usually try to push the battery life, so I'm not sure what the max is) and without background network-connected processes it lasts for over a week.
Hi
Thanks for taking the time to reply. No music apps are or have been running. Since wiping it all and starting from scratch just last Thursday I've only used it for emails, web browsing and reading books on a book reader. Just can't understand why I've had such bad battery results with two separate units!
My guess would be along the lines of what GoodDayToDie said, some app you use is probably holding a wakelock on the device.
Can you list out the non-MS apps you're using to see if we might be able to find out if it is one or not?
Morning
The only apps I've installed from the store are ebay, Flixster, Book Bazaar Reader and Facebook.
Maybe I'll try to uninstall these, running the powercfg -energy report after every uninstallation. I'll report back!
tjjpowles said:
Morning
The only apps I've installed from the store are ebay, Flixster, Book Bazaar Reader and Facebook.
Maybe I'll try to uninstall these, running the powercfg -energy report after every uninstallation. I'll report back!
Click to expand...
Click to collapse
Right, all apps listed above removed, ran the powercfg -energy report and still getting the Nvidia driver error, and processor utilisation at over 20%. No apps were running in background, and same results even when volume was off.
Am completely at a loss now!
Have you run Windows Update? Normally it's not even optional (you can disable it if you use the registry, but that's the only way) but the only thing that comes to mind is that your tablet may be missing some required driver update or something... that's very odd though; I haven't heard of any such problem from anybody else.
Given that the nominal runtime of Surface RT when not in sleep mode is 8-12 hours, you're definitely not going to have a good experience if sleep mode isn't working. Technically you *can* shut down the tablet between uses - it boots up very quickly, at least - but that's a pain compared to sleep mode.
GoodDayToDie said:
Have you run Windows Update? Normally it's not even optional (you can disable it if you use the registry, but that's the only way) but the only thing that comes to mind is that your tablet may be missing some required driver update or something... that's very odd though; I haven't heard of any such problem from anybody else.
Given that the nominal runtime of Surface RT when not in sleep mode is 8-12 hours, you're definitely not going to have a good experience if sleep mode isn't working. Technically you *can* shut down the tablet between uses - it boots up very quickly, at least - but that's a pain compared to sleep mode.
Click to expand...
Click to collapse
Hi
Yes, I have run all updates, including the firmware update dated early April. I have looked for updates in both the normal 'tablet' mode and also by going into the update section of the desktop. So everything is uptodate, all of my apps from the app store have been uninstalled, but still the Nvidia driver error reports that it won't enter sleep mode and processor utilisation remains high.
As stated in my first post, I currently have two of these tablets to play with, and I have exactly the same issue on both, so I think we can rule out hardware problems, leaving some sort of software glitch. I did see this Nvidia problem on another forum, but the guy who posted it later reported that it simply went away, so that doesn't ger me anywhere.
It seems like a great piece of kit, but it'll be going if I can't resolve the battery issue.
Hi
Although I don't have any battery drainage I have to confirm that I have the same 2 errors despite the fact that I have all the updates. Can anyone else confirm if they have these errors?
That's odd. If you have the same errors but not the same battery drainage, I wonder what is causing my battery drainage and how I could check this out?
It does definitely seem to be linked to my driver error. The same problem has returned - the Nvidia driver error reporting its preventing sleep mode when the volume is on. When volume is off, that error disappears and battery life seems a little better.
Have played around with it some more, but same issue still present on both of the Surface RT's I have - battery drain unbearable. I have to ensure volume is off whenever closing the lid/pressing power button to put it into sleep mode just to try and see sleep mode actually kicking in.
If I had installed lots of third party apps I could understand some battery loss, but given they have both had full wipes, all updates installed and haven't got any apps installed other than pre-loaded ones, I just don't understand how I have the same issue on both machines. Only other thing to try would be removing my email accounts, but then there would be no point at all in keeping it!
Does anyone have any suggestions at all? If not, I think it will be time to see them going.
My only thought is incredibly bad luck and both devices have the same hardware fault.
My surface sips battery. Have never had any issues with battery
cx1 said:
My surface sips battery. Have never had any issues with battery
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Click to collapse
That must be nice, both of mine use so much juice they render themselves useless!
I can't think it's a hardware issue on both, especially as the huge loss of power seems linked to when the volume is on 2 or above and sleep mode is for some reason prevented.
Anyway it seems there may be no solution to whatever software glitch I have, and all of this has very much made me look at the Surface with a huge amount of disgust, so I think I'll go back to my Galaxy Note which just doesn't have such ridiculous issues as these units.
Well no-one else seems to be experiencing these issues so whatever is wrong is something with your devices. I would contact the vendor.
SixSixSevenSeven said:
Well no-one else seems to be experiencing these issues so whatever is wrong is something with your devices. I would contact the vendor.
Click to expand...
Click to collapse
The same hardware fault on two devices when the error report is linked to Nvidia wave device driver error preventing the units from going into sleep mode? Doesn't seem all that likely to me. I still think it's a software error, as this was reported also by somebody on a different forum, but with no clear resolution.
Thanks anyway.
Apart from the error, good practice for saving battery life can also be setting the screen brightness to low. In your Nvidia settings do you have the option to enable and disable power saving?
tjjpowles said:
The same hardware fault on two devices when the error report is linked to Nvidia wave device driver error preventing the units from going into sleep mode? Doesn't seem all that likely to me. I still think it's a software error, as this was reported also by somebody on a different forum, but with no clear resolution.
Thanks anyway.
Click to expand...
Click to collapse
One could argue that the software error is environmental, as it only seems to be a minority experiencing this issue. There could be a hardware fault though, don't discount just because it is two devices, you could have been incredibly unlucky and received two devices that just happen to have the exact same fault.
Well I've done some more playing about with the device, and it seems my battery drain issue seems linked with my work email account. If I am just running my normal Hotmail account, battery drain seems fine. When I add my work Exchange email/diary account, the battery drains like nothing on earth. Not sure if this has anything to do with the fact that to even get this work email account working, I had to get our IT chap to send me the security certificate for me to install.
Not sure if anyone might be able to suggest a way of having push emails still running on my work email account without the battery draining hugely?
"Android System" keeping phone awake 24/7, draining battery life- T-Mobile Z3
I startes noticing that even after quite a few charge cycles, I'm still getting 4-5 hours of SoT over less than 24 hours. The phone is awake 24/7, and Android System seems to be the cause, but no idea why. Does anybody have any suggestions? I've attached some screenshots.
Factory reset?
Sent from my Z3
Maybe you have some apps causing wakelocks, showing through Android system? My dad had massive data usage from Youtube which confused me until I uninstalled an app that used YouTube.
Yes something that you have installed is causing the Android System to run for extended periods.
I would first try, disabling some apps in the settings menu, to see if that helps. (like throw, bluetooth, NFC, wifi, hotspot) see if any of those help
I would factory reset, and be very careful about what you install back onto the phone initially.
Or instead of reset try, clearing out all apps and re-install one by one untill you hit a bad one. If that does not work I guess reset.
festizzio said:
I startes noticing that even after quite a few charge cycles, I'm still getting 4-5 hours of SoT over less than 24 hours. The phone is awake 24/7, and Android System seems to be the cause, but no idea why. Does anybody have any suggestions? I've attached some screenshots.
Click to expand...
Click to collapse
In Settings>Power Management, there is a selection called "App power consumption". Have you checked there? There could be an app listed that drains the battery.
I had checked app power consumption, and unfortunately it didn't give me any further information. Better Battery Stats is also almost completely useless without root, but I did try it and saw Performance Manager or something to that effect was what was keeping it awake (in Kernel Wakelocks). I ended up doing a factory reset, and it seems like it's working fine now with the same combination of apps.
I think I disabled something I shouldn't have using pm block (package), since after some searching it seems like the phone might have been constantly searching for a blocked package, keeping it awake. It's working fine now, thanks everyone for your suggestions!
Hi everyone,
I have a Google Nexus 5, that has never been rooted.
Nearly each time my phone is running out of battery (meaning nearly every day because I am using Waze, a GPS app, quite often), when Android is starting a message saying "Optimizing 1 of x.. apps" and this take a lot of time (sometimes more than 10 minutes).
Do you know what is causing this issue and how to solve it?
It happens since I upgraded to a previous version of Android but I don't remember which one as is it not the latest one.
Now, my phone is running Android 5.1.1 build LMY48M.
Thanks a lot.
Can't solve your problem, but I will add some information and a test suggestion:
I have a Nexus 7 (2013) Tablet which was recently updated to Lollipop 5.1.1.
Not surprisingly, right after the update, the tablet went through the exact same app optimization process (no surprise there).
Although the tablet was charged and in 'Sleep Mode' last night, I woke up this morning to find the tablet powered off (which I considered strange).
Upon powering it back on, it went through the same app optimization process that you have described.
I considered the possibility that a software update had been applied to the tablet last night which did not require my permission (but that seems unlikely).
Then I wondered if the battery had somehow become depleted and that the app optimization process was a function of the power loss and subsequent restart.
In the Windows environment, an 'ungraceful' shutdown leads to a boot option to start the computer in 'Safe Mode'.
And I had considered the possibility that one or more Android processes or 3rd party apps might have triggered the requirement for app optimization upon restart.
This is what led me to your post.
However, I have now let the battery drain two times, with two subsequent restarts -- and I am not getting the app optimization.
So, I'm not sure what the trigger is -- but I have a suggestion for a test:
Restart your device so it is fresh
Do not start any applications or Android processes (other than those that start themselves)
Leave the device on so that the battery fully drains (you might want to accelerate the process by maximizing the screen brightness)
After the device shuts down due to battery loss -- charge it
Restart the device and see if app optimization happens
If it does not happen -- them maybe your app optimization is related to an ungraceful shutdown of one or more Android processes or 3rd party apps
If it does happen -- then I don't know what's going on
However, we can't ignore the fact that your device is a phone and mine is a tablet
And, therefore, your device always has processes running that might represent an ungraceful shutdown upon battery depletion.
Of course, this does not answer the question relating to the problem I witnessed this morning
But maybe I had too many apps open and too many browser tabs open when my battery depleted (although I still don't know why my battery depleted)
And maybe that triggered my own app optimization
There is one more thing: yesterday, for the first time, I ran an app on the tablet called Slingbox Player
That's the only thing different that I have done on the tablet for many months
And the Slingbox Player was open in the background when I went to sleep
I suppose a badly coded app could have drained my battery
But that still leave the question regarding the app optimization requirement upon restart
Please share your findings.