I've noticed this since I got my Captivate - wondering if anyone know anything about it or if they are having the same issue. When I'm using an app (any app really - camera, gallery, market, Jewels, etc) - the phone will do it's mild vibration for haptic feedback and I can see what appears to be the home button blinking, then it will close the app and go right to the home screen - all this is with my hand nowhere near the home screen. Has anyone else had this happen to them?
One of the reviews I read mentioned this problem. Apparently it is a production problem for a small number units and you will need to exchange it
Interesting - thanks very much - now I can stop trying to figure it out and just take it back to AT&T for an exchange.
I just noticed the same behavior with my phone. However, this is already my second Samsung Captivate! The first one would periodically would spam the home button over and over after unlocking the phone and essentially become unusable.
Ugh guess I'll have to swap it out for a 3rd time.
RPK.Chris: do you have a link to that review?
It's in the main phonedog review but the behavior is demonstrated starting around 6 min 16 sec I think..
http://www.phonedog.com/videos/samsung-captivate-at-t-unboxing/
Looks like I'm stuck with it till at least the 25th - they don't have any replacements coming in until then at my local stores.
I've been having the same issue, it's bugged out and starting spamming the home key on 3 occasions in my first day of use (just got it this afternoon).
Had mine swapped out today... so far so good
Sent from my SAMSUNG-SGH-I897 using XDA App
I got mine swapped out yesterday after work - went to another local store and they had actually just got a new shipment in so they gave me one from the new batch. Interestingly it seems that not only is that issue resolved but the phone seems to be snappier than it was. It's nice to finally get to experience the phone in full!
Had the same problem with my first phone.
swapped it out on tuesday and no problems so far!
Sent from my SAMSUNG-SGH-I897 using XDA App
Well, having used it for awhile now, my new unit seems to have the same problem again except it spams the search button instead of home, and it happens a lot less frequently. Guess I'll have to have it swapped again.
ponack said:
I've noticed this since I got my Captivate - wondering if anyone know anything about it or if they are having the same issue. When I'm using an app (any app really - camera, gallery, market, Jewels, etc) - the phone will do it's mild vibration for haptic feedback and I can see what appears to be the home button blinking, then it will close the app and go right to the home screen - all this is with my hand nowhere near the home screen. Has anyone else had this happen to them?
Click to expand...
Click to collapse
Yes, twice. Both times have been while an app was firing up/loading and my screen turned off (because I have my screen timeout at 15 seconds). It would just freeze and not respond to anything, then the random haptic feedback (I don't even have this turned on) and I'm back at the homescreen. It appears to reboot, except without the splash screen. It does media scanning, auto update of time, and the signal comes in.
Related
All of a sudden my Captivate is opening and closing my app drawer multiple times, and the phone vibrates as of I am hitting the button to do this.
I am on Cognition 2.16.
I have read that multiple vibes means that FVs are happening, but with the app drawer opening and closing like that, I'm not sure that is the case here.
Any ideas? Of something is FCing, is thee some log I can check?
I'm afraid I may need to do a completely fresh re-load.
Not sure if this is related, but when i first got a captivate the home button was hitting itself and you could see the home button dimming as if it was pressed.
All apps would close themselves, since the home button was being pressed.
Related? I am unsure, but the vibrates are suspect.
ewingr said:
All of a sudden my Captivate is opening and closing my app drawer multiple times, and the phone vibrates as of I am hitting the button to do this.
I am on Cognition 2.16.
I have read that multiple vibes means that FVs are happening, but with the app drawer opening and closing like that, I'm not sure that is the case here.
Any ideas? Of something is FCing, is thee some log I can check?
I'm afraid I may need to do a completely fresh re-load.
Click to expand...
Click to collapse
Did you find a resolution?
Whatever is going on with this thing it is killing me.I'm out of town now, but when I get back, I guess I'll have to try a complete refresh, with a master clear. Doesn't seen anyone has any input, do this must not be a very prevelent problem.
If anyone is paying attention to this little saga ....
I think I need to exchange my phone. I have flasted back to stock build (stock even before the 'fix' that they sent out)...and I just experieneced it do some of the wierd stuff.
I think I'll finish applying 2.17 Cognition, just for kicks...but expect it to still be problematic, and will likely return it tomorrow for a new one.
By the way, I'll add: it was generally acting like it was entering various random keys. Most often, like it was hitting the BACK key. But then it would possibly back through several things, such as opening the APPS, then closing, then reopening.
I could be in XDA app, reading a post, and all of a sudden it would back out.
Really strange.
My second unit did the exact same thing (my first unit had borked wifi). Oddly enough, mine didn't do it either until I flashed my first ROM onto it, but then again that only took five minutes from when I first opened the box. A flash back to stock didn't help. I had to exchange my unit, and have had no problems since. If you're even close to your thirty day window, run, don't walk, back to the store.
Sent from my SAMSUNG-SGH-I897 using XDA App
Got the new one. Flashing mhy cognition 2.16 to it right now. Fingers crossed.
Hi,
I've only had my Nexus S for a couple of days and loving it so far, but this morning I had a problem. Here's how it happened:
When my alarm clock went off I hit the snooze button and turned the screen off, went back to sleep. 10 minutes later the alarm went off again later as expected and so I hit snooze again and turned the screen off like before. 5 minutes later I decided to get up as otherwise I would have been late for work, so I go to my phone to disable the alarm as otherwise it would be buzzing when I'm in the shower and the missus would get annoyed. The problem however was that I couldn't unlock the screen! I was jabbing at the power button repeatedly to get it to come on but no response at all. I ending up removing the battery. I should also add that my phone was plugged in a the time as I'd left it charging over night.
Has this ever happened to anyone else? I will try and replicate the problem. Here's how my phone is at the moment:
All my homescreens are bare apart from the main one where I have a 4 shortcuts, google search bar and the analogue clock widget. Apps I currently have installed are: Ebay official, facebook official, Twitter official, 3G watchdog, Fruit Ninja, Angy Birds, Live Holdem, Google maps, Gmail Unread Count, Movies, TV Guide.
I'm hoping that this problem was just a one-off.
Thanks
sort of same here. i bought it last thursday and today i can't use the lower part of the screen, right where the phone, menu and browser icons are. Space bar won't work when writing text, etc.
If anyone knows how to fix, pls share
The device is stock 2.3.3, i9023XXKB1, didn't root.
D G said:
Hi,
I've only had my Nexus S for a couple of days and loving it so far, but this morning I had a problem. Here's how it happened:
...
Thanks
Click to expand...
Click to collapse
I have been using Nexus S for 4 months now, and I do have random reboots once in a while. Did the phone well work after the reboot?
sort of same here. i bought it last thursday and today i can't use the lower part of the screen, right where the phone, menu and browser icons are. Space bar won't work when writing text, etc.
If anyone knows how to fix, pls share
The device is stock 2.3.3, i9023XXKB1, didn't root.
Click to expand...
Click to collapse
I never had responsive problem on my phone other than the phone just freezing... Maybe theres something wrong, go ask Samsung.
unfortunately i also have such a problem now! since this morning my screen does not respond on touch correctly...it is very hard to unlock the screen (have to do it very slowly, bar is jumping like crazy) and after that it seems like the screen is reacting even on any reflection, suddenly the status bar is coming down, if i am in a menu, it always scrolls down and up...damned, that sux!
any ideas what i could do? or is this a case for samsung support?
ps: i did not flash anything in the last days, i even restored my nandbackup, that i made after 2.3.4-update (no custom kernel, no nothing), but that did not change anything...
I didn't think this would be a development thread so i'm starting it here. This is just some of the random issues I'm having.. and was wondering if anyone else was having these or any other issues.
The unknown notification on lockscreen is apparently for other people too.. and i've noticed it's dealing with the stock messaging app. Has anyone figured out how to turn off the counter on the stock launcher for the stock messaging app if you're using a different app like Handcent?
Random lockups. My phone will not come out of sleep.. or i won't be able to unlock it. nothing will be on the screen and i have to pull the battery in order to do anything.
random FC of an app.. or just not even notified of the FC just get this vibrate then double vibrate and everything crashes back to the home screen. First did it when i started setting up the device. and done it a few times since. I've also had one time that was continuous of "vibrate...double vibrate" over and over and over and over.. you get the picture.. and i had to pull the battery.
Is anyone else having these issues or anything similar? Or should I run back to the store and exchange this sucker?
syph0r said:
I didn't think this would be a development thread so i'm starting it here. This is just some of the random issues I'm having.. and was wondering if anyone else was having these or any other issues.
The unknown notification on lockscreen is apparently for other people too.. and i've noticed it's dealing with the stock messaging app. Has anyone figured out how to turn off the counter on the stock launcher for the stock messaging app if you're using a different app like Handcent?
Random lockups. My phone will not come out of sleep.. or i won't be able to unlock it. nothing will be on the screen and i have to pull the battery in order to do anything.
random FC of an app.. or just not even notified of the FC just get this vibrate then double vibrate and everything crashes back to the home screen. First did it when i started setting up the device. and done it a few times since. I've also had one time that was continuous of "vibrate...double vibrate" over and over and over and over.. you get the picture.. and i had to pull the battery.
Is anyone else having these issues or anything similar? Or should I run back to the store and exchange this sucker?
Click to expand...
Click to collapse
No problems here at the moment, had it about a week and havent seen any of the problems you are mentioning. But this is just for me.
I get this hard crash (vibrate... double vibrate... soft reboot) at random times. It seems to be when I'm running several apps at once. For example, driving to work,I use (Google) Navigation and Doggcatcher for playing podcasts, while GPS and Bluetooth are both enabled.
These apps have been rock solid for me with the 5 other Android phones I've had. Besides, the crashes happen with other combinations of apps. Come to think of it, audio playback is usually (always?) involved, be it with Xiia or the stupid built-in music app.
syph0r said:
random FC of an app.. or just not even notified of the FC just get this vibrate then double vibrate and everything crashes back to the home screen. First did it when i started setting up the device. and done it a few times since. I've also had one time that was continuous of "vibrate...double vibrate" over and over and over and over.. you get the picture.. and i had to pull the battery.
Click to expand...
Click to collapse
Randy Power said:
I get this hard crash (vibrate... double vibrate... soft reboot) at random times. It seems to be when I'm running several apps at once. For example, driving to work,I use (Google) Navigation and Doggcatcher for playing podcasts, while GPS and Bluetooth are both enabled.
These apps have been rock solid for me with the 5 other Android phones I've had. Besides, the crashes happen with other combinations of apps. Come to think of it, audio playback is usually (always?) involved, be it with Xiia or the stupid built-in music app.
Click to expand...
Click to collapse
that's what i've been noticing. but sometimes i'm not even running many apps. i haven't put much on the phone since i've been having these issues, but these apps work perfectly even on my G1. i think i'm just having odd issues with my phone pretty sure its getting exchanged on monday.
I hav the odd vibrating too...Not sure if I should return the phone or not.
Sent From SK4G
i think the "odd vibrating" where its a single vibration.. then 2 quick vibrations.. is a sign of an FC.. not 100% sure.. but thats what i see going on when it happens to me. I've also noticed when i'm outside and thinks i'm selecting things or moving the trackball thing. always to the right.. i think my phone is faulty..
syph0r said:
i think the "odd vibrating" where its a single vibration.. then 2 quick vibrations.. is a sign of an FC.. not 100% sure.. but thats what i see going on when it happens to me. I've also noticed when i'm outside and thinks i'm selecting things or moving the trackball thing. always to the right.. i think my phone is faulty..
Click to expand...
Click to collapse
I like that it vibrate to tell you, but other people don't get that?Maybe mines is faulty too?
sent from SK4G
I get the double vibrate and bam, FC's. Usually when im trying to open up and or lots of stuff at once on my phone or using a different launcher "adw" or others and it would happen. Wheres the fix ey.
is anyone having a problem with notifications? i use GoSms, and it doesn't seem to sound the ringtone i have selected, the message just comes in silently..... and same with Beejive IM, and i think K9 mail. all these things worked perfectly on my EPIC 4G.
i was using handcent.. and it was working fine.. minus the unlock screen unknown notification. but everything else has been making sounds just fine.
syph0r said:
i was using handcent.. and it was working fine.. minus the unlock screen unknown notification. but everything else has been making sounds just fine.
Click to expand...
Click to collapse
Dang ok, well I may have to unroot mine if possible, and take it back, haha. So I'll be watching for a response to your question in the other thread.
Edit: I fixed my notifications..... somehow my notification volume had been turned all the way down, so I wasn't getting any sounds for texts, emails, etc. Not sure how it got turned down, but sometimes I guess settings can get jarred by various things we do to our phones.
I did a quick search and didn't seem to find anything for 'crash'.
I've had my phone since the July 5th release date in Canada and since then it's probably crashed 6-7 times.
I can never tell what's crashing it (each time felt different).
once i specifically started noting what crashed it, one was in the middle of writing an email in the Gmail app when I hit backspace. Surely the Gmail app that came loaded with the phone isn't crashing it?
Another time I was just exiting an app via the back button and the screen turned black.
The other few times I don't recall.
Is anyone else experincing this? Is there any type of debugger or crash log for the phone? If no one else is experiencing this, it stands to reason one or two of my apps are crashing the thing.
I've got the Bell Sensation, too, and I'd have to say it's crashed about the same amount of times. Each time, I send the report to HTC. The app is called "Tell HTC", it comes up automatically in the notification bar.
One time it was the camera app that I was in when it restarted, another time I was viewing the calendar app. It's a phone that's only a few weeks old. Hopefully after the first OTA or two, the phone will be less buggy.
I came from a Motorola Atrix, and even after the updates, it would still periodically restart/crash. Boo.
This doesn't really help you, but just wanted to let you know it's not just your phone!
My phone has only the camera & screen issue, when battery is to low and I am capturing my sensation restarts. also sometimes I have some lines on screen. but my phone never crashed yet, I have it since 25 June...
Seems like it's mostly the T-Mobile and Bell variants that have the most issues.
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
tump13b said:
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
Click to expand...
Click to collapse
That is actually typical behavior on older devices using as many social media apps as you're using. Especially Facebook and Messenger if you're also using it.
Have you tried booting to recovery and wiping cache when this happens?
Sent from my SM-S903VL using Tapatalk
Thanks for replying!
When I flashed lineage OS I believe I wiped the cache. I will do it again though to see if it helps.
tump13b said:
Thanks for replying!
When I flashed lineage OS I believe I wiped the cache. I will do it again though to see if it helps.
Click to expand...
Click to collapse
Yeah, you wipe cache when you flashed, or at least you should have.
Sent from my SM-S903VL using Tapatalk
tump13b said:
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
Click to expand...
Click to collapse
Hi there
If the issue was software related, a change of rom should have solved it.
If the issue is kernel related, all users must face the same issue...but that is still not the case.
So This might be an issue with the screen being old. When the power consumption fluctuates, lcd screens can misbehave.
Sent from my VS987 using Tapatalk