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[Q] Early upgrade from Captivate?

I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!

I did. I complained and they gave me a full early upgrade and waived the activation fee. Not only that but they had a $50 off deal going on so I walked out with mine paying $53

Over the phone or AT&T store?

I complained and they said they set up the upgrade for me, I went to the store on release day and it was a clusterfarq. So a few hours later I had my phone. Then a customer service rep called me from corpo and I complained again and got a $20 credit on my account
Good luck

I went to the AT&T Store, and the guys there were very unhelpful. They just turned me down saying "we can't do anything about it."
What exactly did you say?

I received an early upgrade but I was exactly 22 days away from my official upgrade date, which was March 8. I contacted customer service on the phone and threatened them with Big Red and HTC Thunderbolt ( Verizon ) because I have 4 lines and all on recently renewed contract and they put in "special instructions" into the system for when I went to an AT&T Store.
The employee checked and I was eligible . HTC Inspire was mine for 105$

sheanzyy said:
I received an early upgrade but I was exactly 22 days away from my official upgrade date, which was March 8. I contacted customer service on the phone and threatened them with Big Red and HTC Thunderbolt ( Verizon ) because I have 4 lines and all on recently renewed contract and they put in "special instructions" into the system for when I went to an AT&T Store.
The employee checked and I was eligible . HTC Inspire was mine for 105$
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But you were 22 days away. I am 2 years away, just got the captivate recently.
I was wondering if it's possible to early upgrade now like I read some people did.

I got upgraded for no fee today. I don't know if it helped that I knew the assistant manager. Just a coincidence I went to high school with the guy. Such a big difference in this phone compared to my Sony Ericsson Xperia X10. It is worth the try to get an early upgrade!
Sent from my Desire HD using XDA App

droe411 said:
I got upgraded for no fee today. I don't know if it helped that I knew the assistant manager. Just a coincidence I went to high school with the guy. Such a big difference in this phone compared to my Sony Ericsson Xperia X10. It is worth the try to get an early upgrade!
Sent from my Desire HD using XDA App
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Can he help me?? AT&T screwed me. They said the cheapest I can get it is $470 early upgrade, and he would take $200 from the bill. Still very high... I am pissed off. I threatened to change to Verizon, but nothing. Even higher level support didn't have the "authority" to change the prices for loyal customers for the past 7 or so years. SMH.

x986123 said:
Can he help me?? AT&T screwed me. They said the cheapest I can get it is $470 early upgrade, and he would take $200 from the bill. Still very high... I am pissed off. I threatened to change to Verizon, but nothing. Even higher level support didn't have the "authority" to change the prices for loyal customers for the past 7 or so years. SMH.
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How would it be $470? The non-commitment pricing of this phone is 399.99 the most you would pay even in California where the tax is applied to the full retail value of the phone would be $435.
Sell the Captivate. Get $200 for it. Then buy the phone for the early upgrade price of $299.99. Still only pay $99 for it.

x986123 said:
I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
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No offence but you kept it past it's 30 day return policy. It's not AT&T's fault that you suddenly want a new phone a few months later. If you really want it, dish out the $399. That's not too bad.
It's like buying a new car and a few months later deciding on you wanted a Honda instead of a Ford.
We all make choices in life. You made one....now live with it.

Att can not do upgrades over the phone if you are not within 4 months of upgrading. You can't do it in store unless you are so many days from upgrading. Nothing they can do about it.
Sent from my SAMSUNG-SGH-I897 using XDA App

x986123 said:
I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
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I talked with AT&T about this as well. I got my refurbed Captivate in October. To qualify for for the exception upgrade, you need to wait 6 months. For me that is April around my birthday. They told me the cost to get the phone them would be whatever the 2 year contract price is for the phone plus $100.00. I have had this confirmed multiple times. I am hoping with the Atrix coming out and other potential offering with FFC and dual processors, that the two year price for the Captivate will plummet and I can get it cheaper as those other things do not matter to me.

uhmump95 said:
I talked with AT&T about this as well. I got my refurbed Captivate in October. To qualify for for the exception upgrade, you need to wait 6 months. For me that is April around my birthday. They told me the cost to get the phone them would be whatever the 2 year contract price is for the phone plus $100.00. I have had this confirmed multiple times. I am hoping with the Atrix coming out and other potential offering with FFC and dual processors, that the two year price for the Captivate will plummet and I can get it cheaper as those other things do not matter to me.
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Actually that is incorrect. Early upgrade on a Data device is 2 yr pricing plus $200.
Non smart phones it's 2 yr pricing plus $75.
I am sorry they gave your wrong information.

So basically you guys are saying I'm screwed. Yeah, was afraid of that. Hope someone wants to trade an Inspire for my Captivate. Maybe convince someone who isn't a techy at school. Haha.

Wow, sooooo many diff experiences. I purchased my Captivate and renewed my contract in August. I went to the At&t store on launch day perpared to pay $399 for it as we have a Corp. account. The rep told me if he would give me an early upgrade by starting my contract from that day. By doing this I was able to get it for $299 which was fine by me. 6 months for a $100 sounded like a deal to me. He said I would be eligible for upgrade again in 20 months and kept my unlimited data. Honestly, one of better experiences I had with them in the past 7 years.

I still think you should sell the cap on the market here for about $200(or more) take the $200 off and end up paying $70~ out of pocket... In my opinion the inspire is well worth it.

r_3 said:
I still think you should sell the cap on the market here for about $200(or more) take the $200 off and end up paying $70~ out of pocket... In my opinion the inspire is well worth it.
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They sell on eBay for around $300. Maybe I should try there...

Just thought I'd pop in here and share my experience with switching from the Captivate to the Inspire.
I have only been an AT&T customer since August 2010. I have a couple of calls to ATT Customer service in my record where they documented my unhappiness with the GPS and lack of Froyo updates. When @samsungjohn came to the Captivate portal and stirred the pot with Samsung's PR stunt I had finally had enough I called 611 again and was polite, and nicely explained to the CSR my complaints with the Captivate. I asked if there was ANYTHING that they could do to move me into another phone, I never mentioned wanting to cancel my account or raised my voice in any way. The CSR told me that he understood my frustration and he had heard similar complaints before.
He was able to put a $150 dollar credit on my account and I was able to sell my Captivate for $200 so I walked out of a Corporate AT&T store with my Inspire at a net cost of $50 to me.
Maybe I got lucky, or maybe AT&T is hearing from a LOT of people like me and is losing customers, I don't know.
Just thought I'd share.

gunnyman said:
Just thought I'd pop in here and share my experience with switching from the Captivate to the Inspire.
I have only been an AT&T customer since August 2010. I have a couple of calls to ATT Customer service in my record where they documented my unhappiness with the GPS and lack of Froyo updates. When @samsungjohn came to the Captivate portal and stirred the pot with Samsung's PR stunt I had finally had enough I called 611 again and was polite, and nicely explained to the CSR my complaints with the Captivate. I asked if there was ANYTHING that they could do to move me into another phone, I never mentioned wanting to cancel my account or raised my voice in any way. The CSR told me that he understood my frustration and he had heard similar complaints before.
He was able to put a $150 dollar credit on my account and I was able to sell my Captivate for $200 so I walked out of a Corporate AT&T store with my Inspire at a net cost of $50 to me.
Maybe I got lucky, or maybe AT&T is hearing from a LOT of people like me and is losing customers, I don't know.
Just thought I'd share.
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And maybe the highlighted part was the real reason. At any rate, congrats on the early upgrade. I'm lovin this device more and more.

Cheapest out of contract price?

Just sold my iPhone a good hefty amount Wheres the best place to get out of contract pricing? 400 isnt much, but I've heard of people getting it for 300? Anyone know where?
Also, my two year ends 02/26/2011, do I qualify for the upgrade pricing from Costco which is 79.99 or do I have to wait until that date?
Alex

Yeah, go to Costco and ask them if you qualify for the early upgrade right now. If not, wait until the 26th... its a great price. ($79) I tried yesterday but they turned me down for an early upgrade, told me to go to the corporate store, and I can get it there. Try your luck!

Would love to know where I can buy one online at a reasonable price with no service contract.
att.com don't sell them without a service contract so that is out

AT&T stores have it retailed for 399.99 without commitment. They probably need more than a few in stock to sell it to you but that's the cheapest I have seen.

Just got mine today from ATT off contract $399 seems to be the cheapest right now anywhere. Seems kinda odd that they wouldn't sell u one.
Sent from my Inspire 4G using XDA App

Seen eBay prices as low as $320. Could probably dip below $300 in a week. I trust eBay more than say, small obscure handset websites, because I've never had a problem bidding on a phone and getting what I wanted in a timely manner, but when it came to an actual online retailer, they would give me the run-around on shipping or send me a defective product.

sometimes http://www.wirefly.com has good deals on early upgrades.

Just got mine at BB for 324 plus tax. That was no contract price.

I got a pretty good early upgrade yesterday.
I have 2 lines, 1 shows ready for upgrade and the other addon line shows eligible on 4/24/11. Contract is up in August.
I went to a corporate store and they said 99 for the normal upgrade and 399 for the other.
I went home and called customer service and got the same story.
I then asked them what charges I would have if I cancel my account early.
They told me and after a couple of min. they gave me the retention rep.
Ended up getting 2 new Inspires, free shipping, for 79.99 each!

xisruno said:
Just got mine at BB for 324 plus tax. That was no contract price.
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how??
The message you have entered is too short. Please lengthen your message to at least 10 characters.

Att store used an early upgrade for a non data enabled line for us and it was $300 and put on the data enabled line for me, but then i gave it to my wife. THEN the data stopped working for her line and we had to call and explain because there was something that needed to be enabled on her line for the 4g phone, EVEN though att was out of the 4g cards. So we have to go back to the store to get the 4g card i was supposed to get, but going to get for her line now.
Untill i buy another one. Maybe today. But that will probably be the full 400 price. Ill check bestbuy store see if its cheaper

xisruno said:
Just got mine at BB for 324 plus tax. That was no contract price.
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Yeah, HOW ???????????
Shows $599 on the bestbuy website. And bestbuy cant do early upgrades for att accounts ........... SO, HOW ???????????????????????????????????????

carhigh said:
Yeah, HOW ???????????
Shows $599 on the bestbuy website. And bestbuy cant do early upgrades for att accounts ........... SO, HOW ???????????????????????????????????????
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I got BB to match ATT. ATT sells the inspire for $399

samven582 said:
how??
The message you have entered is too short. Please lengthen your message to at least 10 characters.
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He's a cashier there, haha. Kidding, but seriously, the BestBuy POS doesn't allow it to be rung up at that cost.

2 seconds from canceling tmobile..

Ill give the short version... preordered on the 15th. told i'd get today. rep NEVER told me i needed to sign some email for verification. Email was sent to some god awful old address i dont even use. all that was offered was a $10 credit. Ive been w/ tmobile since like 02' and thats the best they can do??. call back and he can give a free month but only if i extend for 2 yrs....no thanks. So now i have to go to the store tomorrow and wait another day to get the phone. Oh ya btw i dropped my current phone in the toilet and it doesnt work so i have no phone @ the moment. im so livid I cant even see straight...... seriously considering another carrier just off of principle alone..

Call and talk to customer retention... They'll do much better.
Sent from my HTC Glacier using XDA App

both offers WERE from retention...i thought they could do much better as well.

Wait, what email? I received no email. Did you get tracking info?

Retention's not doing deals like they used to. I got a G2 from them for $249 with 16 months left on my contract. For the G2X they (mutiple agents) told me if I wanted to go to VZW, maybe I should. My average bill per month for the past 12 months is $350ish because of international roaming. Once the AT&T deal closes I'm going to take their advice and move back to VZW. By then, VZW will have LTE well implemented and a dual-core Android worldphone. With high-value post paid customer gone, T-Mobile can focus all thier attention on $29 per month prepaid customers which, based on CSR attitude, is what they'd prefer.

They did the 249 for me on 2 g2x. I was at the sprint store.
I would of had a deposit on sprint. So it evened out.
Sent from my GT-I9000 using XDA Premium App

ikarma said:
Wait, what email? I received no email. Did you get tracking info?
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it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.

BarryH_GEG said:
Retention's not doing deals like they used to....... cont'd
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it seems like your right. I mean lets be serious. they KNOW i want the phone. hell I already bought accesorries for it so ya I am going to get it. its just how they went about the whole thing was so wrong i could not believe i was speaking with tmobile. The last guy who offered the free month w/ 2yr extension @ one point said " what do you want us to do?" and not in a helpful way. Like a "we dont care if you cancel;good riddance" kind of way. im still in shock over the whole thing. But its like im trapped. either shake this off and get the phone or go with another carrier, get charged an ETF for breaking contract then getting a higher bill with AT&T, sprint ,etc.

I had a $400 flexpay available which I took... There was on ONLINE form which required me to type in my name.
The only email I got was that my payment went through and it shipped.
Mine said it was supposed to be here Monday so I sold my N1 online. I called last night because it hadn't arrived nor had UPS showed it was even shipped. The lady on the phone told me that online orders were "pre-orders" and the phone wasn't even supposed to ship until Wednesday. I had her and her manager go to the website and tell me where, anywhere, did it say a preorder. I also said people were getting them already and they "assured" me that no one was getting them yet.
I actually had the supervisor cancel the order because I said I'd rather pick it up Wednesday rather then have it ship Wednesday. 20 minutes after I got off the phone, UPS showed it was picked up and scheduled for next day delivery. So I don't even know if they cancelled it or just got it shipped.
Just cancel it and pick one up at the store tomorrow. At this point it isn't even worth fighting with them to get it shipped. I ordered mine Friday with standard shipping and I just got mine a few minutes ago.

Customer retention did me right on today. To make a long story short I have had problems with my Vibrant since day one back in July. From the GPS to the freezing and reboots. T-Mobile has sent me 5 Vibrants since August and when I called on today I asked to speak with a manager. I told them I would like to cancel my account because I spent $500 on a phone and they have done nothing to fix it for me. I told them I tried every GPS fix known to man but none of them worked to my standards. I play golf and use Skydroid so I need the GPS to be pretty damn accurate. It worked fine on my N1 and MyTouch 3g. She then said "I can give you a $200 credit if you upgrade your device." I told her if she looked at my account I haven't been under contract with them for 3 years and have purchased my last 4 devices off contract so what makes you think I want to sign a 2 year contract now with this AT&T merger looming around. She asked me how they could keep me as a customer and I asked her what the value of my used Vibrant was. She told me $354. I then said, "the only way I will remain a T-Mobile customer is if they buy my Vibrant back for $354 and I purchase a G2x off contact for the difference". She put me on hold for 5 minutes and came back and said they would be willing to do that and would ship my G2x tomorrow and after I receive it I have 7 days to return my Vibrant. She even asked me if I would like to pay for the G2x right now or just add the cost to my bill. I chose to pay it now and should have a G2x in my hand by Friday for less than what people are paying to upgrade. Big deal, my Vibrant is gone but I got two cores of goodness for a little over $150 off contract.

Ask for a rep to come bring you a phone immediately. That's how you only paid $100 for the phone with no contract right?
Sent from my LG-P999 using XDA App

jrwingate6 said:
Customer retention did me right on today. To make a long story short I have had problems with my Vibrant since day one back in July. From the GPS to the freezing and reboots. T-Mobile has sent me 5 Vibrants since August and when I called on today I asked to speak with a manager. I told them I would like to cancel my account because I spent $500 on a phone and they have done nothing to fix it for me. I told them I tried every GPS fix known to man but none of them worked to my standards. I play golf and use Skydroid so I need the GPS to be pretty damn accurate. It worked fine on my MyTouch 3g. She then said "I can give you a $200 credit if you upgrade your device." I told her if she looked at my account I haven't been under contract with them for 3 years and have purchased my last 4 devices off contract so what makes you think I want to sign a 2 year contract now with this AT&T merger looming around. She asked me how they could keep me as a customer and I asked her what the value of my used Vibrant was. She told me $354. I then said, "the only way I will remain a T-Mobile customer is if they buy my Vibrant back for $354 and I purchase a G2x off contact for the difference". She put me on hold for 5 minutes and came back and said they would be willing to do that and would ship my G2x tomorrow and after I receive it I have 7 days to return my Vibrant. She even asked me if I would like to pay for the G2x right now or just add the cost to my bill. I chose to pay it now and should have a G2x in my hand by Friday for less than what people are paying to upgrade. Big deal, my Vibrant is gone but I got two cores of goodness for a little over $150 off contract.
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Awesome. This is what retention is meant for. You had a real serious legitimate issue and were considering cancelling. The people that are saying retention isn't doing what they used to are likely people that threaten to cancel whenever they want to get something. T-Mobile sees your history and how often you talk to retention or get deals from them. Eventually they will just call your bluff.

uploder said:
it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
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Blame your state. That's why this is in place. What other carrier lets you split your phone up in payments? I'll go with.... none. It was their fault for not checking the email addy but come on it is only one more day.
Sent from my HTC Glacier using XDA Premium App

BarryH_GEG said:
Retention's not doing deals like they used to. I got a G2 from them for $249 with 16 months left on my contract. For the G2X they (mutiple agents) told me if I wanted to go to VZW, maybe I should. My average bill per month for the past 12 months is $350ish because of international roaming. Once the AT&T deal closes I'm going to take their advice and move back to VZW. By then, VZW will have LTE well implemented and a dual-core Android worldphone. With high-value post paid customer gone, T-Mobile can focus all thier attention on $29 per month prepaid customers which, based on CSR attitude, is what they'd prefer.
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Click to collapse
That's the full discounted price of the phone, so sounds like a good deal they gave you, but they should never had told u to go back to VZW, they should have went thru the bill and lowered it and also gave you an unlock code for your current phone so when you roam internationally you can just grab a pre-paid sim from where ever you are for way cheaper prices.

jimbo831 said:
Awesome. This is what retention is meant for. You had a real serious legitimate issue and were considering cancelling. The people that are saying retention isn't doing what they used to are likely people that threaten to cancel whenever they want to get something. T-Mobile sees your history and how often you talk to retention or get deals from them. Eventually they will just call your bluff.
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i completely agree however im not one of those people who call and complain for every little issue. truth is ive NEVER had an issue with tmobile until this happened. 1st time ever threatening to cancel and 1st time speaking w/ retention.

sk337sk337 said:
but come on it is only one more day.
Sent from my HTC Glacier using XDA Premium App
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the only reason its an issue is because i have no phone @ the moment. (see 1st post) so in the rare case that there was an emergency and I needed a phone id be screwed.If i did still have a phone i'd be annoyed but would have just took it for what it is. A retarded mixup on their part. Which is what im doing

uploder said:
i completely agree however im not one of those people who call and complain for every little issue. truth is ive NEVER had an issue with tmobile until this happened. 1st time ever threatening to cancel and 1st time speaking w/ retention.
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I definitely wasn't calling you out specifically, more just a general statement, or if anyone specifically it was Barry that said they aren't doing what they used to.
Regarding your situation, if they offered you a free month, that is usually the most retention will give as far as financial credits, and it will always require a 2 year contract from my experience (in customer care, not as a customer threatening to cancel).

You really want to go to some crap company over a couple days, when you are the one who ruined your other phone?? And if you are buying this, I am sure you can afford to spend $20 for a prepaid at walmart to give you the basic functionality that is essential. Geesh

uploder said:
it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
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I was still in contract with 10 months to go for a full upgrade. When I called, I asked about the upgrade. When the CSR told me I didn't qualify for the upgrade I immediately asked how much it would be just to cancel the service. She said "$200" and my reply to her was "Thats it? I may as well just do that then." She right away offered me a full upgrade.
I too had to go along with the electronic signature but my CSR was nice enough to ask me what email to send it to and let me know when it was coming. I feel for you, man. It's a shame that most companies are straying away from quality customer service, especially with consumers that have been long term with the company. I guarantee if you were a new customer, they would have bent over backwards for you.

uploder said:
the only reason its an issue is because i have no phone @ the moment. (see 1st post) so in the rare case that there was an emergency and I needed a phone id be screwed.If i did still have a phone i'd be annoyed but would have just took it for what it is. A retarded mixup on their part. Which is what im doing
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How have you been with tmo that long and don't have a phone laying around? I have at least 3 that I could dig up and throw a sim in.
Sent from my LG-P999 using XDA App

Best Buy Pre-Order Update Thread

Did you Pre-Order the Galaxy S4 from Best Buy as per this link? Pre-Order in store like I did at 3:27PM on April 16th? Let's post the updates here as to when you pre-ordered and when you receive the device, hoping I get an email from BBY in the next few days since the AT&T stores are shipping out theirs to customers today!
Also, any discussion on pricing, discounts, price matching, Phone Freedom should go here as well.... I paid the $50 to pre-order, have the $50 off attached to my account for Phone Freedom, and will hopefully get some money off with price matching, despite the new wording that says they don't price match contract phones! They told me in store while pre-ordering that they would price match Amazon, Walmart, etc (full list on this page) when I came to pick up the phone, so post your feedback with that as well
S4 coming soon everyone!

I preordered mine through BBY. No news yet.

soritong said:
I preordered mine through BBY. No news yet.
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I pre-ordered in BBY yesterday. They told me they weren't sure when they would receive the devices, but that usually it's the same day as the in-store release. They also told me that pre-orders take priority over other customers BUT that the people who pre-ordered first would take priority over those who pre-ordered later. Basically if the store receives 10 phones, and you were number 11 to pre-order at that store, then you would have to wait until they received another batch of phones. They were unable to tell me how many phones they would be receiving. According to the BBY Mobile manager i spoke with, they usually receive the phones the same day as the carrier stores. So here's hoping for Friday/Saturday I get a call/email from my local BBY!
I was gonna pre-order from ATT, but when I spoke with a rep, they told me all orders after the 22nd would not ship until the 30th, all other orders are shipping today.

I just got back from visiting two BBY stores in my area, the one I had a pre-order at and a larger store that has a much larger inventory, in order to find out if they even received any in, and here's what I took away from the things both stores told me.... the STREET DATE for this phone is the 27th, Saturday, and even if they receive them in before then, they will not sell them early - if an employee is caught doing it, they will get fired, no questions asked.
When the HTC One released on that Friday, they received their inventory in on Wednesday, and emails went out on Wednesday telling people they could come pick up their pre-orders on Friday - the same should happen here, they should receive the pre-ordered S4's sometime before Saturday, and an email will go out, like bvic01 said, first come, first served, to those who pre-ordered.
I was first out of only two people who have pre-ordered at my local store, so they're all but guaranteeing that I'll get mine on Saturday, fingers crossed.....

I think I was only one of a handful that preordered in my store so I hope to get it on Sat.

KryptosXLayer2 said:
I just got back from visiting two BBY stores in my area, the one I had a pre-order at and a larger store that has a much larger inventory, in order to find out if they even received any in, and here's what I took away from the things both stores told me.... the STREET DATE for this phone is the 27th, Saturday, and even if they receive them in before then, they will not sell them early - if an employee is caught doing it, they will get fired, no questions asked.
When the HTC One released on that Friday, they received their inventory in on Wednesday, and emails went out on Wednesday telling people they could come pick up their pre-orders on Friday - the same should happen here, they should receive the pre-ordered S4's sometime before Saturday, and an email will go out, like bvic01 said, first come, first served, to those who pre-ordered.
I was first out of only two people who have pre-ordered at my local store, so they're all but guaranteeing that I'll get mine on Saturday, fingers crossed.....
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When I pre-ordered mine, the manager told me that the day before the pre-order count for that store was 13. Im kinda nervous I wont get it the day it comes out. Worst case scenario, if I dont get an email/call by tomorrow, I may just try to get one from an ATT store and use the BBY $50 gift card for a case/screen protector or other accessories. I can always find an excuse to spend money at BBY

bvic01 said:
When I pre-ordered mine, the manager told me that the day before the pre-order count for that store was 13. Im kinda nervous I wont get it the day it comes out. Worst case scenario, if I dont get an email/call by tomorrow, I may just try to get one from an ATT store and use the BBY $50 gift card for a case/screen protector or other accessories. I can always find an excuse to spend money at BBY
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Exactly, don't know why people were hesitant to pre-order! Yeah, 13 is kinda high, don't want to crush your hopes or nothing, but if there isn't a large amount of phones getting shipped for launch date, sending more than 13 to one store is pushing it.... I HAD to order from BBY because I'm not going to say no to "free money" with the Phone Freedom $50 off deal, that's just crazy unless someone else had it for $50 off at the same time!

My best buy said to come get it Friday if on at&t
Sent from my SAMSUNG-SGH-I717 using xda premium

Bataga said:
My best buy said to come get it Friday if on at&t
Sent from my SAMSUNG-SGH-I717 using xda premium
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Did they email you that or tell you on phone/in store?

soritong said:
Did they email you that or tell you on phone/in store?
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Stopped by the store
Sent from my Nexus 10 using Tapatalk HD

I just read there's going to be a delay because of the lack of supply.. I pre ordered on the 19th (I think) at the store.. I am going to keep my fingers crossed.. Was so looking forward to Saturday! Ugh! !
Sent from my EVO using xda app-developers app

Who told you this?

OK, so now im a little pissed. I just found out that even pre-orders on the 23rd have been shipped out overnight by ATT and are being received today. I called ATT on the 23rd and was told if I preordered through them it wouldnt ship until the 30th, even though the other pre-orders were already shuipping. They said everything the 22nd and back would ship this week. Well looks like they lied, everyone is getting theirs and Im stuck waiting on my BBY pre-order.
---------- Post added at 06:20 PM ---------- Previous post was at 06:12 PM ----------
tntsjp said:
I just read there's going to be a delay because of the lack of supply.. I pre ordered on the 19th (I think) at the store.. I am going to keep my fingers crossed.. Was so looking forward to Saturday! Ugh! !
Sent from my EVO using xda app-developers app
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I read that on engadget

bvic01 said:
OK, so now im a little pissed. I just found out that even pre-orders on the 23rd have been shipped out overnight by ATT and are being received today. I called ATT on the 23rd and was told if I preordered through them it wouldnt ship until the 30th, even though the other pre-orders were already shuipping. They said everything the 22nd and back would ship this week. Well looks like they lied, everyone is getting theirs and Im stuck waiting on my BBY pre-order.
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Technically, they shipped out on Tuesday, they did not offer overnight shipping unless you upgraded to it, but rather free 2 day shipping.... but yeah, AT&T moved up their ship date to the 23rd even though their launch date is tomorrow with the retail store sales beginning on Saturday - don't know what the difference really is, but Saturday you should be able to get one in store or at BBY if you pre-ordered!

KryptosXLayer2 said:
Technically, they shipped out on Tuesday, they did not offer overnight shipping unless you upgraded to it, but rather free 2 day shipping.... but yeah, AT&T moved up their ship date to the 23rd even though their launch date is tomorrow with the retail store sales beginning on Saturday - don't know what the difference really is, but Saturday you should be able to get one in store or at BBY if you pre-ordered!
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Actually, go read through the last few pages of the ATT pre-order thread. Orders on the 23rd were upgraded to overnight without charge and without request by customer. There's reports of people checking their tracking to find it on the truck for delivery today. So the difference is, if I had pre-ordered through ATT like I originally planned, I would be getting it today. Oh well, I like BBY's device protection plan alot more than ATT's due to the no deductable. I actually carry both, ATT's in event of theft or loss, and BBY's in case I break the damn thing. lol

KryptosXLayer2 said:
Technically, they shipped out on Tuesday, they did not offer overnight shipping unless you upgraded to it, but rather free 2 day shipping.... but yeah, AT&T moved up their ship date to the 23rd even though their launch date is tomorrow with the retail store sales beginning on Saturday - don't know what the difference really is, but Saturday you should be able to get one in store or at BBY if you pre-ordered!
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Kryptos, just curious, are you paying full or upgrading? If upgrading, will BB honor the $168 price of Walmart? That with the discounts would make it an incredible deal!

bvic01 said:
Actually, go read through the last few pages of the ATT pre-order thread. Orders on the 23rd were upgraded to overnight without charge and without request by customer. There's reports of people checking their tracking to find it on the truck for delivery today. So the difference is, if I had pre-ordered through ATT like I originally planned, I would be getting it today. Oh well, I like BBY's device protection plan alot more than ATT's due to the no deductable. I actually carry both, ATT's in event of theft or loss, and BBY's in case I break the damn thing. lol
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i concur with you on the best buy protection plan. you pay $5.99/mon for it. if you do anything to your phone, you take it back to them and they ship you a new or refurbished one that day (as long as the claim was put in before 1pm). i have used this service twice and both times i got my replacement phone 2 days later. seems to me to be the best protection plan for phones.

bvic01 said:
Actually, go read through the last few pages of the ATT pre-order thread. Orders on the 23rd were upgraded to overnight without charge and without request by customer. There's reports of people checking their tracking to find it on the truck for delivery today. So the difference is, if I had pre-ordered through ATT like I originally planned, I would be getting it today. Oh well, I like BBY's device protection plan alot more than ATT's due to the no deductable. I actually carry both, ATT's in event of theft or loss, and BBY's in case I break the damn thing. lol
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Yeah, it's just another few days, I'm not too worried! That's interesting about the two protection plans, how much does the total of them come out to be? I decided when I bought the SIII not to put any protection on it, SquareTrade has just gotten out of control with their prices, and I'm SO careful with my phones and tablets, it's ridiculous - to date, I have never used a case or screen protector on my SIII after buying it at launch last year, and it still looks brand new!
RTBee said:
Kryptos, just curious, are you paying full or upgrading? If upgrading, will BB honor the $168 price of Walmart? That with the discounts would make it an incredible deal!
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I'm upgrading on contract, and also talked to the girls at BBY about this whole "end of showrooming / price match" thing I posted links for already, and they said that without a doubt, it does NOT apply to contract phones, so they will not honor the price match at Walmart (which, don't know if you saw, is over - Walmart changed the price back to $198 already)
I asked them what the price matching applies to, and they said "cases, accessories, stuff like that," yeah, like I'm going to go into a store and say "hey, I found this $2 cheaper on Amazon, price match it for me!" They said that so many people asking BBY to PM online retailers when they would never order a phone online, and it didn't make sense to give away money even though people wouldn't find another way to buy their phones - like myself, that's the main reason I buy in store is because I buy so many things online, but I won't have a phone shipped to me, I just don't like the idea all the way around....

KryptosXLayer2 said:
I'm upgrading on contract, and also talked to the girls at BBY about this whole "end of showrooming / price match" thing I posted links for already, and they said that without a doubt, it does NOT apply to contract phones, so they will not honor the price match at Walmart (which, don't know if you saw, is over - Walmart changed the price back to $198 already)
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Thanks, no I hadn't seen the Walmart change. Not really a big deal tho. I did the buyback thing with BB when I got my S3 last year. I don't know if that's the greatest deal or not but I'm thinking I'll just add another line then get the S4 at upgrade price. Sell them back my S3 and then next year upgrade the S3 line to an S5. Or maybe I'll just keep the S3 for backup.

RTBee said:
Thanks, no I hadn't seen the Walmart change. Not really a big deal tho. I did the buyback thing with BB when I got my S3 last year. I don't know if that's the greatest deal or not but I'm thinking I'll just add another line then get the S4 at upgrade price. Sell them back my S3 and then next year upgrade the S3 line to an S5. Or maybe I'll just keep the S3 for backup.
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If the staff won't waste their time with the buy back program, I don't think anyone else should either! I asked them about that too, as in "who in their right mind would give up their SIII for so little?" I was going through eBay to get my phone ready to sell my SIII once I've got a fully functional (read: rooted) S4, and it said this, no joke:
At this point in time, the lowest Buy It Now price from an eBay Top-rated seller for an item like yours in Used condition is $425.00.
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Could not believe it, but that's the truth! If you don't want to be hassled for the time it takes to eBay that sucker, I'd give you more than BBY would for it! hahaha

Anyone has ATT Premiere account please answer

I'm upgrading one of my line to the S4 but the price went from $199 to $299 at the check out. How much did you guys with ATT Premiere account paid for your S4?

I paid the same as regular at&t. $199
silkshocker said:
I'm upgrading one of my line to the S4 but the price went from $199 to $299 at the check out. How much did you guys with ATT Premiere account paid for your S4?
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If you have a premier account, they give you the "$100 off promotion" which brings the phone down from that $299 price to the standard $199. As explained here in this thread: http://forum.xda-developers.com/showthread.php?t=2247597
I just pre ordered through an actual store and paid the $199 price.

Okay, can someone explain to me what exactly is the advantage of AT&T premier? It seems that I have it (discount from my place of work), but from everything I've seen, the GS4 is still the same price as in store...?
Maybe I'm missing something..

snappjay said:
Okay, can someone explain to me what exactly is the advantage of AT&T premier? It seems that I have it (discount from my place of work), but from everything I've seen, the GS4 is still the same price as in store...?
Maybe I'm missing something..
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I get about a 22% discount on my service each month and you get a discount on all accessories and some phones. You usually don't get much of a discount on a phone that has just been released.

TBayTom said:
I get about a 22% discount on my service each month and you get a discount on all accessories and some phones. You usually don't get much of a discount on a phone that has just been released.
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Gotcha. Thanks. Yeah, it looks like I'm getting a 15% discount which is alright. I was also told by 611 that I get free overnight shipping on all orders via Premier. Not sure if that's 100% true or not because I've always done my shopping at the corp store anyway.

Just contacted Premier CS. I had to upgrade my plan code. Everything works now. Waiting impatiently for my S4. How much could I get for me S3 on the black market?

silkshocker said:
Just contacted Premier CS. I had to upgrade my plan code. Everything works now. Waiting impatiently for my S4. How much could I get for me S3 on the black market?
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I got about $350 for my wifes gs3 from tmobile a month ago. I plan on selling my unlocked note 2 on swappa for almost $500.

fix-this! said:
I got about $350 for my wifes gs3 from tmobile a month ago. I plan on selling my unlocked note 2 on swappa for almost $500.
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mine they charged me $299 so pissed ordered 2 cells, gonna call in the morning

S4 Premier
ericos123 said:
mine they charged me $299 so pissed ordered 2 cells, gonna call in the morning
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I got mine for 179.00 I think because I have been a premier member for a while maybe its a credit, I just got my phone yesterday. Its nice and thin but holy moly is it loaded with crap. Cant wait to root this thing!!!!

Weird, I had no such issues with mine when I ordered premier. I preordered 4/16 and got it 4/24. Great phone so far btw. Can't wait for root to clear out the crap on it though.

I ordered mine on the 24th and had an issue with the checkout button sending me to an error page at the very last step. When I restarted the process, it had changed my plan details from "550 minutes" to "Add a line" (my phone is a second line). This reduced the cost to less than the $35 dollar minimum or whatever that the $100 instant off requires.
I cleared my cookies in another browser and restarted the process. I was able to get through that time without an issue and it had reverted back to the "550 minutes" so I got the $100 off.
I did have to choose a "new" data plan though I was still able to select Unlimited Personal Data Plan for 4G LTE Smartphones (what I had previously). The code changed from LTEDPPBVM to LDPPBVM5 or something like that. Probably just a coding change internally.
I do get free overnight shipping with Premier, I don't know if this is the case for everyone. My phone shipped yesterday and is out for delivery today.

im on the phone now with them when i said $299 they guy was taken back a little bit and said that didnt sound right and he was also amazed that i got the phone 1 day after ordering, dont call the sales department tho i called them and have waited 20min to get transfered to internet department
long story short you need to upgrade your plan and they wont help me with any discounts because i have the old plan grandfathered in with unlimited data

Mine came in yesterday. I paid $174.99 and ordered over the phone with the premier dept. I've had better luck over the phone on prices. They seem to be able to "bend the rules" a little more.
Sent from my At&t SGS4