HTC Hero Stuck in Safe Mode - General Questions and Answers

Hi,
I hope you can help.
I recently changed the ROM on my HTC to the VillainROM12.0 . This worked fine. However, since the rom change, the phone itself has since been stuck in safe mode. I have tried everything to get out of it, by holding down the menu and power keys on boot up, taking out the battery and leaving it out. I then changed the ROM to HeroDroid 07, this rom loaded fine, but the phone is still stuck in safe mode. I managed to get the phone out of safe mode once, but on re-boot it's gone back in again. The phone is a UK Orange issue Hero and was working fine before the ROM change, as far as I can tell all the buttons are working. I have also re-flashed the phone with the ROM several times, but it's still the same.
I called Orange, and they said, "they detected a fault" and gave me a code to report to HTC, the code is FW229 - how they can detect a fault, I don't know. I have the option to send it back to HTC for repair or Pay £15.00 to have another Hero delivered.
Do you think this is a genuine fault with the phone, or is it something to do with the Rom change and how to get out of safe mode? Any help would be greatly appreciated.
Thanks in advance.

Hi, I Have the Same problem with my Hero.
- All roms i found here are starting in safe mode only.
- All roms with android 1.5 are starting normal without safe mode
Maybe a rom developer can help us to turn off the "safe mode" feature.

I rolled back to the 1.5 HTC Orange Rom from the HTC site and yes, safe mode is off. As soon as I tried to update to 2.1 again, back in to safe mode. I did not unlock the phone before the update, so am wordering if this is why? However, it's the same with the Sim out, so I have no idea why it does this. I am wordering if this problem is only with orange issue phones?
Any ideas would be great.

How have you managed to get the phone out of safe mode?

I managed to get the phone out once, by holding down all the buttons on boot, but when I re-booted the phone after, it went back to safe mode and I have not managed to get it out of safe mode since. I downgraded to 1.5 and it did not show safe mode, but soon as any 2.1 rom is installed, it goes back to being in safe mode. Holding down the menu and power keys should either take it out or put it in safe mode on boot, but does nothing when 2.1 is installed, all I get is safe mode.

Any ideas anyone?

Can an admin please move this thread in the HTC Hero: G2 Touch section?
I think there we would get more help

Heron HTC stuck in safe mode
I spent two days trying to get "Safe Mode" off my Hero HTC after upgrading the ROM to version 2.1. I called my provider and even HTC but no help from either. I found an obscure posting that said to power on the phone while holding down the track ball and that did it. There are also other power on options: hold volume button up or down, hold menu down, hold menu + back...but for me, none of these helped...only the track ball.

SafeMode for PocketPC v1.02
http://www.freewareppc.com/utilities/safemodeforpocketpc.shtml
This one is free, though SafeMode3 is not.
Owww tha powa !

Related

[Q]

My HTC Surround fell out of my hand while on a bike going very fast down a hill and into a puddle of water, and when I got it out it wouldn't turn on. When it finally did my phone was completley wiped and reset and I had to sign in with a different Windows Live ID. Then all of a sudden my phone restarted and turned on and it was back to the original way it was before I had dropped it. It was fine for a few hours until it died, then whenever it rebooted it did in the bootloader screen. When I called HTC I got some hard to understand foreign woman and all she told me to do was a hard reset which doesn't work because when I go to press the volume down button to select the reset option it does absolutley nothing. I have tried the Camera button + Power + volume to downloader mode but it just sits in download mode then reboots into bootloader. It is not recognized by the computer unless it's in Download mode or "connect to pc" mode and Zune tells me that theres an error and it cannot fix the device. I downloaded the Windows Fix Tool and it also says the device cannot be fixed and there's no restore point. And I cannot take it to HTC or AT&T because I am out of warranty. So, any ideas here? Is it completley done?
Dude you should've took the battery out first thing, but it still could be salvageable.
You could try the rice trick:
http://www.ehow.com/how_5043830_dry-cell-phone-out-rice.html
Good luck!

[Q] Shut down button isn't functional

Hey! I just installed the last updates on my phone (sense 3.0). Everything is fine, except my shut down buttion (you know, the button that also lucks the device). It suddenly doesn't work anymore. It can lock my phone, but it cant bring up that window, with the shut down, air mode, and restart option. What to do? Ignore (hard to do), or send it in for a fix?
its htc OTA bug.Wait for fix or flash something alse...
Apparently a "band-aid" fix for this is to factory reset (at least as far as I have read), but once again, this is only a band-aid, and as you would know, band-aids need to be re applied when they start peeling ;-).
Worse comes to worse, your options then are along the lines of root your phone and install a custom ROM, or mail your phone off to HTC where they'll most likely downgrade it and then you just sit back and wait for the next update :-S. If you have the time, I would personally recommend rooting, as most of the ROMs in the Development section recieve more "love" then what HTC provide.
If you want some reading material .. the thread beneath has a lot of information pertaining to rooting.
http://forum.xda-developers.com/showthread.php?t=1186401
willi0201 said:
Hey! I just installed the last updates on my phone (sense 3.0). Everything is fine, except my shut down buttion (you know, the button that also lucks the device). It suddenly doesn't work anymore. It can lock my phone, but it cant bring up that window, with the shut down, air mode, and restart option. What to do? Ignore (hard to do), or send it in for a fix?
Click to expand...
Click to collapse

[Q] Galaxy Nexus Boot Loop (stock)

I have an unlocked HSPA+ Galaxy Nexus imported from the UK to the US. Ordered from Negri Electronics.
It's not rooted or modded in any way.. Mainly because I don't know how to. As far as I know, it's running stock ICS.
I was using it normally, (using the fb messenger app if it makes any difference) when it suddenly rebooted by itself. The Google logo comes up, then the start up animation, and sometimes the home screen will appear but is not touch sensitive (i cannot slide it to unlock), and then it 'hangs' and the screen goes black. Repeat.
I've tried to fix this by myself and there's a video on youtube (sorry, noob here. can't post links. video is by robbidwv and title is "my galaxy nexus won't boot..") of the same problem that I have, but the posted solution doesn't work for me.
So far, I have entered Coin Mode and pressed Start. Entered Fastboot mode and gone into Recovery Mode (no options appear after that. it just starts booting up and the loop begins), and I've also tried Restart Bootloader.
I've almost given up. Now all I want is to extract my SMS, if they're still on my phone. I can't access the folders on my computer because it won't boot up and connect. Is there a way that I can extract my SMS by using DOS in either Coin Mode or Fastboot mode?
Or even better, does anyone have a solution to this boot loop problem? I'll contact Negri Electronics tomorrow and hopefully they can send me a replacement.
Please help!! Thanks
that problem just started happening with me an hour ago!!
i hate this!!
we need a solution please!
Hey guys, sorry about the issue.the major problem I see here is you wanting to retrieve your txt messages, which might be possible with a little Modding, but if yourwilling to lose them to get a working phone back, then this is what your going to have to do. Make sure your phone is completely off. Hold the 2 volume buttons and the power button together. You will get into a mode with an android Guy. Press the volume button up or down until it says reboot recovery at the top. Press the power button. It will rebootand come to a screen with an android. Hold volume up,down and power at the same time. A menu will come up. Go down to wipe data. Click it, and after it is done reboot. Your phone should work now.
If this helped you, or you simply appreciate me taking the time to write this out then please press the thanks button
Hey!
Thanks. Yeah I 'fixed' it already. I was just about to post something similar. After a while I just gave up on trying to recover my data. Good thing that Google syncs everything so the only issue would be recovering my messages, which I decided weren't worth sending it in for a repair which would probably not be able to recover anything anyway.
The thing I didn't know about was to press power + volume up WHILE on the recovery screen. I thought navigating to the recovery screen was it!
Still, this kind of sucks. I love my GNex, but I can't help but be slightly pissed seeing that my crappy iPhone 3GS never did this in the 2 years I had it. Oh well, hope it doesn't happen again!
hey guys! i also did a complete wipe on my phone and got it working again!
but i wonder why this happened in the first place?
last application i installed before the crash was double twist, i dunno why but i feel that it was the reason behind the boot loop!
Sorry for reviving this thread, but I just had this happen to me TWICE!
It happened to me first last Monday, the 23rd - the phone crashed when trying to send an email with an attachment - and went into a boot loop - Google logo would appear, no make it to the animation, and reboot....
I performed a full reset and things worked again. I didn't install all the apps I had before - figuring it must have been due to some app messing with the OS.
Well, it happened again to me yesterday! I was connecting to my bluetooth headset when the phone crashed and went into the boot loop. Full reset worked again, and I've installed even fewer apps - essentially only those that I use on a daily basis.
My phone is still on 4.0.1 and I'm hoping once 4.0.4 is pushed this may get resolved? I have a canadian GNex from Negri. I will call them again (I called the first time, but when the full reset worked I never contacted them again).
I would like to this this is a software issues, and not hardware.
I have the same problem. If you figure it out let me know.
Today my phone also entered a boot loop: [Google logo]->[black screen]->[vibration]->[Repeat]
I tried Recovery Mode, but this is what happens: (sorry for the link but I am not trusted with powerful tools such as outside links apparently, as I have not yet reached the maturity of a person with eight posts... )
dl(dot)dropbox(dot)com/u/53568097/Android.jpg
This is what I see when I navigate to Recovery Mode
For a split second I can see an image of an Android with spinning cogs in his innards, but then this little sad fellow appears. WTF is this?
EDIT:
Oh, and I'm running Android stock 4.0.2, never rooted or unlocked, Swedish. At the time when the phone started doing this, I was using Endomondo, and was about to set off on my bike when it died on me.
Stock ROM galaxy nexus bootlooping after wiping data also.
Hi,
My GNex went into a bootloop so i searched xda and found that factory reseting would be helping my prob. But after wiping the data also its still in going through the loop . Please help .:crying:

[Completed] Htc One M8 hardware buttons working weirdly

Hello everyone! So I've had my phone (HTC One M8) rooted and custom recovery and rom installed for a little while now. The latest rom I've installed was Android Revolution HD 22.1. I also have twrp 2.8.1.0 installed. The other day my phone got wet and started to constantly reboot itself, wouldn't shut off and stay off, would never actually start. I put it in a cup of rice for 2 days, then proceeded to plug it in to charge it. Once charged enough I tried to turn it on. It only made it the HTC One logo screen and would vibrate every 10 seconds or so. I tried rebooting several times and no matter what I did with different button combinations I could not get it to load into bootloader. Eventually with restarting different ways and "mechanically stressing" the phone (short temper lol) I managed to get it to loading into the rom itself. From there I opened hasoons all in one toolkit to reboot directly into recovery and recovered to the stock rom. So the phone will now reboot with no problem into this rom. I haven't tried reflashing the ARHD 22.1 rom again because im afraid it'll break again. However, while in the stock rom everything work fines except for the volume up button which does nothing, except for while the screen is off, if I turn my phone to landscape the camera app will open without me even pressing the volume up button. If I reboot into bootloader via the quickboot app or hasoons toolkit, my volume down button with make the cursor go up, the volume up button does nothing, and the power button does nothing. The only thing I can do in bootloader is to hold power+volume up to get the phone to reboot. I also cannot get bootloader to load by holding volume down+power. So, After all that explaining, my main question would be, do you think that the buttons are shorting in a weird way because of water damage, or do you think my software got corrupted because of all the rebooting it did? Any help is appreciated, thanks!
-Tim
Hi,
You could try a clean flash of the rom.... If you're sure the wonky buttons won't interfere with the flash, because if they do... You'll be left with no OS on the device.
Water can affect many things, especially with power on while it was wet. This will be hard to solve, and could get costly. Usually with water damage, you fix or replace one thing, only to find now that something else doesn't work. Can turn into a real money pit.
You're issue isn't so bad, but my usual advice for worse cases are save your money for a new device, because you may never get your device fully working and spend a lot of money trying to fix it.
Ah, I just saw you already asked for help in your device section. Good. ?
Then this thread can be closed, as we're here to help navigate the site, not support.
Thank you.

Need Help With my D800 Please

I do not normally post on here, just read and learn =) However, I'm having an issue with my G2 for AT&T. I have a Nexus 6 and cracked the screen, I was trying to get my G2 up and running until my replacement gets in. I had CyanogenMod on it but did not turn on the phone in quite a while. Got an update, did that and nothing was working. Could not even get Google Play services working at all. Flashed a random ROM to see if it would help and now I cannot even get into recovery. The phone operates fine, however if I try to do the power button + volume down button to reset the phone, I get to the point where I hit the power button twice and the phone resets. I've selected rebooting into recover a hundred times with no luck, it will get to recovery and before I can hit anything....reboot. Last night I tried to go back to stock with LG Flash Tool (after downloading everything I need to download) but keep getting Fail after unplugging my phone and plugging it back in download mode. I know long paragraphs are not well liked here but i feel i'm sort of o ut of options other than reaching out to you awesome people! Just wanna go back to stock at this point. I've never had this issue where I cannot even get into recovery but the phone work perfectly fine! grrrrrr

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