I work for Sprint and a customer came in with a unique problem. He is using the stock rom, didn't have any backup whatsoever for his contacts whatsoever. The gmail that was attached to his account was inadvertently removed (gmail store data cleared, google apps etc.) I was wondering if there is any way to figure out what the gmail username was, or if the contacts are saved in cache/cookies anywhere else on the phone or SD card. He lost around 10 years worth of contacts so we are trying to recover those for him. Any ideas would be very helpful. Thanks in advance. He claims that one of the reps from another Sprint store set up his phone for him, but we have no way to confirm whether it was someone else or him who set up the account.
Have him call one of his contacts that he has emailed and ask them for the email address he sent to from. At least that will get you the username.
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I have been going through some ROMs recently and have found that no matter what ROM I try my contacts always do not sync fully/at all. I've been backing up using gmail and backup assistant but neither of these methods have worked for me. Also I can never access my backup assistant after I flash. Any help would be greatly appriciated.
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If you are having problems getting all your contacts imported over make sure they are all stored in your gmail account's dashboard. If not then you will have to send your contacts to your sdcard to a .vcf(I think) and import them to gmail that way you know they are stored there. Then you just have to make sure you tap the sync contacts button in Accounts> Your gmail account, about ten times until it says it synced with a time stamp close to the time you tapped it to sync.
MattHorner said:
I have been going through some ROMs recently and have found that no matter what ROM I try my contacts always do not sync fully/at all. I've been backing up using gmail and backup assistant but neither of these methods have worked for me. Also I can never access my backup assistant after I flash. Any help would be greatly appriciated.
Sent from my DROID2 using XDA App
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Click to collapse
I had a problem similar to that. Let me see if I can remember what I did...
I think what I did was go to Verizon's website and went to the Backup Assistant on their page. I think after that, I exported all my contacts into a .csv file or something. From there, I went to my Google Mail account and then imported all my contacts from .csv file into my google account. I don't think that was it exactly, but something like that.
-Kevin
Awesome thank you so much guys hopefully I get my contacts working today once I can flash one of the ROMs I got from a couple days ago =)
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Hi,
When I first got my phone a month ago and not knowing what I was doing, when prompted to log into a Gmail account, I set things up with my tertiary/third-most-used account. Little did I know the consequences. When I decided I wanted to now set the phone up with my primary account, I discovered that the only way to do so was with a hard reset!
Well, after going through that process and now wanting to download and install several dozen Market apps that I previously had installed (several of which I'd paid for), I logged into Market, only to find a message saying "No downloads from Android Market."
I assume that Market doesn't recognize my new Gmail address as belonging to the same person as the one I was using previously (even after I added it). Is there a way that I can associate the two accounts for Market so that I can get my apps back?
Thanks!
This might be a dumb question and a little too late, but is there a reason you NEED the phone set up with your most used account? If I'm not mistaken, it ought to be painfully easy to set the phone up with a second google account for things like gmail and calendar and such. You might even be able to get contact sync from a second google account, with apps and such just syncing from the old account that you already used for that purpose.
I'd have at least given that a try before doing a full wipe, but you might have reasons I haven't thought of yet.
Not a dumb question at all. In fact, I'm the one feeling pretty dumb right now, for jumping the gun like I did. I did have a couple of other reasons, but I'm beginning to see that it wasn't as
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(Well, that wasn't ready to go....)
...worth the cost. The other problem now is that I'm deluged by mail from my primary Gmail account. It also goes to my ISP account, where I can read it much more efficiently.
I can see another hard reset in my near future. :-(
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I can tell you from experience (I've flashed a few roms...) that a hard reset isn't nearly as hard when you're syncing to the google account that has all your contacts and apps attached to it...
Silas, you lost me. What do you mean that it isn't as hard? Because you don't lose as much data? Are you talking about doing a hard reset without switching accounts like I did?
Would I be better to reset again (not a big deal at this point) and go back to the way it was, or not? Would I get my apps back (I hope)?
FWIW, I use my Gmail accounts only to collect and back up my email accounts, and for quick searches. I thought I might start using Google Calendar, though, and thought it might be better to use the one in my main Gmail account. Possibly I could sync the same calendar to both accounts,though -- could I?
And finally, is there any way at all to get my paid apps back with my current setup?
Thanks, everyone.
Sent from my Inspire using XDA App
This might help you. Go into gmail and click the account address in the upper right corner. At the bottom is an option for adding an account. You should be able to let you apps back after adding that other account back. Hope it helps. If not, at least I tried.
Sent from my Inspire 4G using XDA App
Well, I thought I had replied a couple of hours ago, and here's my message, still waiting to post. Sigh....
Thank you, ZeroRilix. Unfortunately, no dice.
When I did that, there were already three accounts there. After hard resetting and setting up my primary Gmail account, I had also set up my other two Gmail account in Accounts & sync in Settings. However, when I viewed them as you suggested, it said that neither of them had been synced. So I made sure that Contacts, Calendar, and Mail were synced for all three accounts. When I went into Market and viewed My Apps, all I saw were still the few I had downloaded since the hard reset.
Thanks, though....
No prob. Everything you've already tried should've worked. I might suggest contacting Android Market and letting them know what's going on. I have included the link to the appropriate form to fill out. Sorry your still having issues, and maybe they can help you further. If you get the issue resolved, post back here so users who might run into this same issue cam fix it. Good luck!
http://market.android.com/support/bin/request.py?contact_type=market_phone
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ZeroRilix said:
http://market.android.com/support/bin/request.py?contact_type=market_phone
Click to expand...
Click to collapse
I thought for sure I'd replied to this, but I can't see my response anywhere. Don't know why I'm having such trouble posting.
Thanks very much for this. I sent a support request yesterday and will let you know what they say. Unfortunately, it's Saturday, and I assume nobody's there to answer. Why do things always go wrong on the weekend?
Hi,
Here's my latest update. Not wanting to wait till Monday or later for a reply from Market Support, I decided to try posting my question to the Android forum at androidforums.com. I got a couple of helpful responses and I'm back in business. Here's the thread for anyone interested:
http://androidforums.com/android-applications/335710-how-can-i-recover-my-market-apps.html OR
goo.gl/FhiLP
The short version is that I started over the way I had initially and all my apps downloaded automatically!
Thanks again for the help.
I am using T Mobiles standard email app on my Sensation with a POP account. The phone is unlocked by T Mobile but never been rooted and is stock with all T Mobile updates.
I can download my emails no problem and as far as I`m aware it leaves them on the server. There are some I like to keep indefinately on the phone, for example, travel insurance details or weekend away vouchers. For some reason after a period of time, say about 3 or 4 days, these emails have vanished and are not in the deleted items folder. Where have they gone. Is there a setting somewhere that will let me keep them. I`ve searched all over the phone and I can`t find one. I`ve also searched the forum and can`t find this specific problem.
Hi there. Why don't you use the straight gmail application from the play store? I can promise nothing gets deleted. My guess is T-Mobile has a time limit or
Something to keep the emails and they delete them after. I also am T-Mobile user but I've always used gmail instead. I never lose an email. In fact some important emails I've kept for over a year now. Just download the app from the play store, set up the account, and you will have a more reliable email. Just don't use the email icon, use the gmail. Somehow it's different. It keeps all the emails until you delete them. Hope this helps. I've always used gmail and never ever had a problem like that. Best wishes to you.
Sent from my HTC Sensation using xda premium
Thanks for that I`ll give it a go, although I have a Gmail account but don`t use it very much. Can I add my POP accounts to the Gmail app so they all open in Gmail, if you know what I mean
****EDIT**** Managed to sort it by going to the Gmail settings on my PC and then lo and behold it was all synced to my phone, sorted
Hi All,
I tried to find something similar but to the best of my searching abilities, nobody seems to be having the same issue.
I've been using an HTC One (a GNex before that) for the last few months. When I got it, like my other previous Android phones, at the initial setup it pulled down all of my contacts.
When I set up my N5, however, the contact list was the last one from my GNex! The hundreds of new contacts since then are not on the new phone. It's enough to make me want to just sell the phone instead of going through each contact individually.
On my HTC one in the People app it shows 494 contacts under my gmail address, and last sync was a few minutes ago. On the N5 I don't get the same screen, but I have a total of 123 people in the app, and it shows that it has synced with my gmail.
Does anyone know what's going on here, and how to get my contacts onto the N5?
Thanks!
You probably saved your new contacts on the htc on the phone not on google...
Change them to google or export them all and import into google.
ALSO, make sure you had the htc one set to sync contacts...settings..accounts...google...click on your email..
apristel said:
You probably saved your new contacts on the htc on the phone not on google...
Change them to google or export them all and import into google.
ALSO, make sure you had the htc one set to sync contacts...settings..accounts...google...click on your email..
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Click to collapse
My contacts are saved to Google. In my People app on the HTC, When I click to choose source, "Google (my email)" is selected, with 495 contacts.
As I said in the original post, everything is synced, and the last sync was a few minutes before the post.
I tried the export and import but all that did was double the number of contacts under my Google account (gmail address).
Is there anything else I can try?
I am currently using an iPhone 4 and the idiots at Apple have removed the option to export contacts to Google in their iTunes program... SO now I have installed a little app called Bump, that should help me transfer all my contacts to the new Nexus 5 when i get it. You can try it with your two phones if you like. Seems pretty simple, however i have never used it yet...
Here is a link: https://play.google.com/store/apps/details?id=com.bumptech.bumpga&hl=en
well if what you said is true, you should be in the htc one forum, not the nexus 5. Apparently your htc is what messed up.
I really have to go with user error here, its pretty basic stuff. I highly doubt your htc one failed to sync contacts even though it was set to sync google contacts...if so..you are the "one."
I know that sounds rude, but, really.....its basic stuff here.
GOOGLE how to backup contacts and restore them on an android phone, unless you want your hand held here.
Hey whatever happened to the OP's problem ? Did he/she fix it ? I have recently transferred all my contact from my iPhone to my new N5 with absolutely no problems with this app. I can confirm it works like a charm and totally recommend it. It takes less then 10 seconds to complete everything. The actual transfer took like 1 second !!!
I have a similar issue.
I too am coming from an HTC One, but I don't think that's the problem in my case. I've logged into my Nexus 5 using my Google credentials, but none of my Google contacts are appearing. I checked my contacts list in Gmail from my laptop to be sure, and all my contacts are there. I went back to my Nexus 5 and manually synced contacts in the settings, but nothing changed; my contacts are still not showing up.
I would love to know if anyone has found a resolution to this issue.
Have you made sure that "Auto-sync app data" is checked off,
"All contacts" is selected in Contacts to display,
and "Contacts" is checked off in your Gmail sync account.
Are you using a corporate Google account? You may need to ask your administrator for help.
Did you log into http://contacts.google.com and see if they are shown there? If so they must also be in My Contacts which the HTC might not be setting. Also on your phone, check settings and then check if they are in another folder just not being displayed.
Hey buddies, I'm looking for some help
Basically I changed the pass of my main Google account one week ago being sure that my browser saved it like I always do but it didn't happen.
I forgot it (prob I'm missing some words) and I can't retrieve it because Google is a ***** one, I tried many times to recover it fullfilling all the camps but I can't complete the recovery mail one since the mail that i I linked with the acc is expired somehow
So I'm looking for a way to recover the pass directly from the phone since I'm still logged in there, I tried with sniffing packets within my wifi but I got nothing and with looking for some database but nothing again
Any ideas or software that can help me out?
h320 said:
Hey buddies, I'm looking for some help
Basically I changed the pass of my main Google account one week ago being sure that my browser saved it like I always do but it didn't happen.
I forgot it (prob I'm missing some words) and I can't retrieve it because Google is a ***** one, I tried many times to recover it fullfilling all the camps but I can't complete the recovery mail one since the mail that i I linked with the acc is expired somehow
So I'm looking for a way to recover the pass directly from the phone since I'm still logged in there, I tried with sniffing packets within my wifi but I got nothing and with looking for some database but nothing again
Any ideas or software that can help me out?
Click to expand...
Click to collapse
There is no need to use software or any kind of "hack" to recover the password if your are signed into the device with that account, as you claim you are.
If you're signed into the phone with the same Google account, use the "forgot password" feature, it will send an email to your gmail account, then just open the gmail app on the device and then find the email they send to change the password. If you are signed into the device with that account then you have access to the gmail app and the email for that account so this method should be sufficient.
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Droidriven said:
There is no need to use software or any kind of "hack" to recover the password if your are signed into the device with that account, as you claim you are.
If you're signed into the phone with the same Google account, use the "forgot password" feature, it will send an email to your gmail account, then just open the gmail app on the device and then find the email they send to change the password. If you are signed into the device with that account then you have access to the gmail app and the email for that account so this method should be sufficient.
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Hello mate, thanks for you reply.
Yes, I'm logged into my main phone with the account that I'm trying to recover. If I do the "forgot password" feature from the browser or from the phone directly it will ask me the same things like it already did. I can complete all steps apart the mail one since the recovery mail is expired (my bad that I didn't change it).
For that I'm looking for some software/tricky way.
Regards.