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HI
Looking for some input from users of the XDAII.
I have been reading these forums for a while now and i see lots and LOTS of problems with the XDAII. Specifically it seems to be flaky as a phone ...go figure.....
So what i am wondering is if you had your time over would you buy into the XDAII again or give it a miss based on your user experience?
Primarily i need GPS navigation around U.K (as an Aussie who has only been here a few months i find the road signs and directions on signs confusing to say the least...lets not even get into some of the stupid junctions and the way they are set up...). The phone part is nice and is of course why i am considering it over an Ipaq. However whats the point of an XDAII if the phone is flaky ? i need reliable comms on the road not excuses ..or lost data on the SD card...or blue tooth problems etc etc....
Having said all that i still really want one but i am just worried about all the niggly problems i will in all likely hood have to deal with and frankly who needs more s*** in their life then the boss/wife/kids/lover/s already give us ;-) ( i'm talking about you guys there not me , i only flirt with my computer )
So i am stuck right now between the XDAII or an Ipaq........perhaps the Ipaq and my trusty 6310i is the way to go......but the idea of a phone wrapped into the pda is SO so appealing......
ah , decisions decisions.....
anyone got any words of wisdom ?
Thanks for your input
Regards
Mark
I'll always choose XDA II hands-down over Ipaq and 6310i. Bluetooth for the in the latest ROM update is fixed. I've had my XDA for 3 months now and I have no regrets...Well, maybe when XDA III comes out probably
I was pondering this same question just yesterday, wondering whether I was happy with my XDA2 when I see so many people in these forums with problems.
The truth is that it's still a superb machine. These forums will always be full of the users who have problems and questions - that's why this forum exists. The phone isn't flaky at all, IMHO. I've never had a problem, and everything works as well as I would expect, including my (original, never-upgraded) ROM and Bluetooth stuff.
But then I've never tried GPS, and this seems to be the cause of a lot of problems for people.
A small vocal minority of people will never be happy with their XDA2 because it isn't perfect in their definition. The posts of those people might give the impression that the XDA2 is fundamentally flawed, which IMHO it isn't at all. It's not perfect, but then nobody who complains has ever proposed an alternative that is.
All devices have their faults and weaknesses. The XDA2 has far fewer than anything else I've ever used. Go for it!
also people without issues dont really write that many thread
looking for asnwers as to why they dont have issues and what they
are to do to change that
Integrated Wi-Fi and blue tooth on the 6300 and it'll most likely be cheaper for U.S. customers who don't want a plan, it's an easy decision for me.
Hi
yeah i'm on the fence with this one. When i read a problem post i decide to give it a miss. then i read someone who say they have such joy with this unit and i think yeah i'm going for it.
i do this evryday. result ...a monh later i dont have anything !!!
so i reckon a lot of you are right, its probaly screwy software that messes up the phone.
I'm going for it !!!
Now watch all my frantic posts ...Help BT not working, my phone talks to me after midnight , ...my XDAII has a crush on me and wont stop stalking me etc
Thanks for the opininons
Best Regards and you'll be hearing from me soon heheheehe
Mark
Well, good luck! If I had a choice, I wouldn't go with O2 again. While the XDA2 may be good, I have been distinctly unimpressed with O2, having come from Orange.
If you can (and I'm not sure when Orange are to release their M1000) go for a non-O2 XDA2, or get an unlocked one.
Let us know how you get on.
i just gotten my 2020 after being without my xda1 since it were stolen i'm happy with it
though i think that people should know that a xda1 and 2 are much closer to the pc world then cellphone world
also i feel that palm is more of a PDA and pocketpc's are more well
pc's which fit the pocket
this mean that the user have to be more active making it spin
and also that the user have more power to mess up the device
sublimatica said:
A small vocal minority of people will never be happy with their XDA2 because it isn't perfect in their definition. The posts of those people might give the impression that the XDA2 is fundamentally flawed, which IMHO it isn't at all. It's not perfect, but then nobody who complains has ever proposed an alternative that is.
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very well said. i think the issue with the XDA2 is either people are too tech-oriented and want to make the XDA2 do amazing things (which it can, but of course we cant claim that it was designed to do EVERYTHING) or the noobs who tinker with it and end up messing up, then blaming the manufacturers, software, etc. etc.
But if you're a normal user. . . out of the box, the XDAII in GENERAL is a sublime piece of hardware.
there is a planty of guys who read about the missed drivers and stop them polaris orders ...
many others may think that without the missed drivers polaris its a crap...
to all them I say : NO , polaris really isn't a crap , after one mounth I own it I can say that polaris is the best pocketpc I never owned !
and trust in me , I've owned many many of thats.
am I crazy ?
stesa said:
there is a planty of guys who read about the missed drivers and stop them polaris orders ...
many others may think that without the missed drivers polaris its a crap...
to all them I say : NO , polaris really isn't a crap , after one mounth I own it I can say that polaris is the best pocketpc I never owned !
and trust in me , I've owned many many of thats.
am I crazy ?
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same me too mate!
Bye
stesa said:
and trust in me , I've owned many many of thats.
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Care to share what those prior devices were? If they were a bunch of OMAP 850 200mhz devices, then it's really not saying much.
confirmation in plan how much you say spread, every day that passes always discovers more this fantastic one ppc.
you and energy59 I ask why not to open a forum all Italian (like fact for tytn II)?
I'm just as crazy as you, trust me.
For me, the video driver is not an issue, but now that the community jumped on it, i do DEMAND that HTC releases something, because it feels kinda laggy
This is my first "decent" PDA (former were Palm 3 and V, both VERY black/white screens ) and I am very happy about it
is the gps really laggy as the video shown? Thanks
JNGold said:
Care to share what those prior devices were? If they were a bunch of OMAP 850 200mhz devices, then it's really not saying much.
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its a really long list , and a shame for my poor money , but if you care about ... well , i've owned
SP : typhoon , tornado , startrek , excalibur , cavalier.
pocketpc : magician , wizard , universal , prophet , hermes , trinity , artemis , cheetah , herald , kaiser , niki , and for last polaris.
and non HTC , eten m600 x500 x800 , hp 6815 , asus p525 , and a few of SE and nokia smartphone.
I think I have enough experience to make a comparison, you believe?
queener said:
is the gps really laggy as the video shown? Thanks
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navigation software on polaris work very well , I'm using tomtom , garmin xt and destinator 7 without problems
This is my first PPC device and I'm very happy with it. The GPS works very well with TomTom and Google Maps.
Worth every penny.
Yeah, same with me: I'm completely with this device, and I must have used a dozen other models over the years. I know people want to demonise HTC over this 'cause they've got their righteous consumer indignation on, but I feel like this device does everything that was promised and more.
It's a shame, really, because this is getting a lot of press, which might deter people from buying HTC devices, when I think they'd probably all be completely happy with them -- and those extra sales mean more focus on the Windows Mobile platform, which means more software solutions and better integration between other systems and these devices. So the community is kinda shooting itself in the foot with this.
Just one more vote from an avid PPC owner...
TC is the best I have used. Bar none. GPS is fantastic (TomTom), TouchFlo is great, weight and size are wonderful - and video performance suits my needs. I'm with the guys who say if you are looking for a high performance video device - why are you looking at a mobile phone??? I understand that it's like having a Ferrari and being forced to drive in the slow lane, but I convert my video to 240x320 and it runs smooth as silk on CorePlayer.
If we get the updated drivers from all this press, great - I'll use them. But as others have already said, I sure hope that we are not hurting ourselves by pushing people away from the WM platform and HTC!
PPC: Toshiba e740 -> e750 -> e800
WM: Blue Angel, Artemis, Trinity, Kaiser, TC
stesa said:
am I crazy ?
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your avatar is a cannabis leaf.
Olipro said:
your avatar is a cannabis leaf.
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Yeah! could make one crazy sometimes
Olipro said:
your avatar is a cannabis leaf.
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You are right, but I had the same avatar with the previous devices...
SabbeRubbish said:
This is my first "decent" PDA (former were Palm 3 and V, both VERY black/white screens ) and I am very happy about it
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Nowt wrong with the Palm V, they were a great PDA. Two stylii and a battery that lasted a fortnight, them were the days...
hamishmacdonald said:
Yeah, same with me: I'm completely with this device, and I must have used a dozen other models over the years. I know people want to demonise HTC over this 'cause they've got their righteous consumer indignation on, but I feel like this device does everything that was promised and more.
It's a shame, really, because this is getting a lot of press, which might deter people from buying HTC devices, when I think they'd probably all be completely happy with them -- and those extra sales mean more focus on the Windows Mobile platform, which means more software solutions and better integration between other systems and these devices. So the community is kinda shooting itself in the foot with this.
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I partly agree with you ,but what else can we do?
We know that they wont make the drivers unless we have them cornered somehow?
The point is that we have already bought these devices under what we believe is misleading specifications.
rhov23 said:
I partly agree with you ,but what else can we do?
We know that they wont make the drivers unless we have them cornered somehow?
The point is that we have already bought these devices under what we believe is misleading specifications.
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I fully agree with you , but this do not mean that actually you can find better devices than the TC at eten or imate etcetc , this is my point , shame on htc and his statements but the TC is a great great device.
fishes234 said:
Nowt wrong with the Palm V, they were a great PDA. Two stylii and a battery that lasted a fortnight, them were the days...
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A kindred spirit! My first device was a Palm V and I stayed in the PalmOS world until 4 months ago when I finally retired my Sony Clie TH-55 and moved to a Windows Mobile based Smartphone (a second hand Artemis initially as an experiment to see if I could live with Windows Mobile and a 2.8" screen, now Polaris).
Battery life is a huge issue for me because I remember the Palm V days when I could go on a week-long business trip and not need to pack my charger. I would fly somewhere on Monday morning and on the Friday evening, as I was reading an ebook on the flight home, I would usually get the first low-battery warning message. I used it heavily during the week though to read ebooks in the evenings and take meeting notes during the day plus regular contact lookup and even the occasional spreadsheet work.
My next device was a Palm m515 and that had about half the battery life of the Palm V and my final PalmOS device was the Sony TH-55 which had even better battery life than the Palm V, maybe about 30% more.
So what's my take on the Touch Cruise battery life? Well, to be fair and compare like-for-like you really should keep the phone switched off since the PalmOS devices I'm comparing with don't have phones, but I haven't done this. Even keeping the phone on (but not making or recieving any calls), I seem to be getting about 10-11 hours of PDA activity on a charge. This isn't quite matching my TH-55 battery life but it's way better than my m505 and probably pretty much exactly the same, or if not then really, really close to what I got from my first Palm V. And this is with a fairly bright colour screen (setting 3 on the slider) and keeping the phone registered with the GSM network.
Summary? So far I think the TC is a very worthy successor to my Palm V and I'm delighted with it; so much more functionality and broadly comparable battery life. Nice job HTC.
I always want more so I think my next upgrade will be triggered by either an out-of-warranty failure of my current device or something coming onto the market with at least the same performance characteristics as my existing TC and at least a 75% increase in battery life (that's about the level where I'd be willing to write-off my current investment to get that level of improvement). Failing that then I think this is a 2-3 year keeper at which point just the 3-year-itch might catch me and make me upgrade just for something new.
- Julian
JulianL said:
Battery life is a huge issue for me because I remember the Palm V days when I could go on a week-long business trip and not need to pack my charger. I would fly somewhere on Monday morning and on the Friday evening, as I was reading an ebook on the flight home, I would usually get the first low-battery warning message. I used it heavily during the week though to read ebooks in the evenings and take meeting notes during the day plus regular contact lookup and even the occasional spreadsheet work.
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Nowadays, you hardly need to pack a charger... If there's a computer nearby, just bring your USB cable...
When researching for a new phone I came to these boards and after reading about the elf and the nike(i) and seeing that the Polaris was released, I decided to buy the Polaris since I needed the 3G and Wifi option. I use the machine as part of my work since I am away from desk a lot. I just have one thing to say. It rocks!!!! I am glad I bought it before all the complaints came along because it might of made me change my mind. The Wifi, 3G and GPS work a treat (TomTom no longer needed!). The device is fast and lets me browse documents, keep-up-to-date with emails and reply to urgent emails, etc. Connectivity to email (e.g. Exchnage) is a matter of a couple of clicks. Surfing is great and I quickly can get traffic info, train schedules, browse websites, etc. If I need to do things that require my laptop, I then use the phone to get my PC on 3G. As part of my work I use the phone all the time. I have been so enthusiastic about the device that even my brother in-law is considering it for his sales execs instead of the far inferior Blackberry. One of my colleagues now also wants one. Hell, I am such a brand promoter I should be on the HTC payroll (which I am not). The device is that good.
David
After owning HTC phones now for over 3 years, when will HTC start listening to people on forums like this one and htcpedia.com, then start making phones with the features that we are asking & waiting for. And just as important when will they start making accessories for these phones. Now owning a Touch HD for over a year I was looking at getting the new HD2, but it appears the mini usb port still does not support music or porting video through it (this is also true on the Touch HD yes I was disappointed when I found out). I would also like to have a built in FM transmitter. I think HTC are missing out on a great future for their phones.
Jez
P.S come on HTC sit up and take notice.
Contact HTC, if there are enough requests, they'll perhaps listen to you. Better than crying here .
Livven said:
Contact HTC, if there are enough requests, they'll perhaps listen to you. Better than crying here .
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Hello Livven
Not crying just disappointed with HTC and thinking maybe it’s time to change, to a phone producer that is listening ,it appears that’s exactly what apple are doing. Been in touch with HTC direct about a month after I got the Touch HD asking them to include certain things on the next model and a year later the HD2 was launched which appears to be a big screen HD with no more capabilities.
Cheers jez
I got tired of HTC's short-sightedness and bought an iPhone. It's a nice phone but it doesn't have nearly the feature set of a WinMo phone and Apple is a total pain in the ass. I'm still not thrilled about HTC so I just bought the LG Expo and, as I write this, I'm boxing it up to return it to AT&T. The hardware specs look pretty good but there are just too many things wrong with this phone that can't be overlooked. To start with, the UI is just awful. The bland, painful Microsoft stock UI is actually easier to deal with, in my opinion. It takes a dozen taps to do almost anything and you really need a stylus to get anything done. Which leads to problem #2...the stylus. It's like a little tube of lipstick which also means it's not attached to the phone. I wonder how many days would take before it got lost? You can attach it via a little string but it's beyond stupid that this got past QA. Then there's the GPS. It comes with AT&T's GPS app but I have my own that I've used for quite some over on a variety of phones without a problem. It will not recognize the GPS in the Expo, however, and therefore won't work. Strike three, you're outta here. So as I mentioned, I'm boxing it up and taking it back either for a refund or, if they'll do it, a trade for the Tilt 2 or something from...sigh....HTC. Despite some of the dumb things they do on occasion, HTC is still the best WinMo phone manufacturer I know of.
Hello markgamber
I know where you are coming from I had the Samsung Omnia last year for a month and sent it back because it was crap, it had the same idea for the stylus as well, a piece of string to attach it to the phone. Maybe Iphone is not the way to go then. It’s I’m getting politely frustrated with spending a small fortune on phones that do only half of what I want it to do. That’s the thing, these manufactures forget these phones aren’t cheap to us, it just seems to me they are thick and they think they know what we want . I know what I want on my phone
1. winmo
2. gps for satnav
3. fm transmitter
4. tv out.
5. usb port to play music through using a docking station
6. 3.5mm headphone socket
7. a 5+ meg pixel camera that actually works
8. gprs thats is quicker than the old 56k dial up
And so the storey goes on. Hopefully someone from HTC will read our thoughts and do something about it for the next model. If they do read these comments email me HTC and I will let you know what we want from our £500 phones. Bloody hell more money for a phone than a high spec laptop
markgamber said:
I got tired of HTC's short-sightedness and bought an iPhone. It's a nice phone but it doesn't have nearly the feature set of a WinMo phone and Apple is a total pain in the ass. I'm still not thrilled about HTC so I just bought the LG Expo and, as I write this, I'm boxing it up to return it to AT&T. The hardware specs look pretty good but there are just too many things wrong with this phone that can't be overlooked. To start with, the UI is just awful. The bland, painful Microsoft stock UI is actually easier to deal with, in my opinion. It takes a dozen taps to do almost anything and you really need a stylus to get anything done. Which leads to problem #2...the stylus. It's like a little tube of lipstick which also means it's not attached to the phone. I wonder how many days would take before it got lost? You can attach it via a little string but it's beyond stupid that this got past QA. Then there's the GPS. It comes with AT&T's GPS app but I have my own that I've used for quite some over on a variety of phones without a problem. It will not recognize the GPS in the Expo, however, and therefore won't work. Strike three, you're outta here. So as I mentioned, I'm boxing it up and taking it back either for a refund or, if they'll do it, a trade for the Tilt 2 or something from...sigh....HTC. Despite some of the dumb things they do on occasion, HTC is still the best WinMo phone manufacturer I know of.
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hi Mark
I hear your frustration about the eXpo....I bought a IQ from Telus (the Canadian version of the eXpo) and really didn't like the UI AT FIRST. But the phone has really grown on me. Maybe you should consider keeping it for a couple of weeks, and then giving it back if you still want to.
1) I now find I am figuring out the UI and I am starting to like it. Using Throttle Launcher(free) or Spd Shell($) are both options that are very similar to the TF3D or Sence UI if you really find you want to abandon the S Class UI but I would say try it for a week or two and you may like it...there are things you can do faster than TF3D as well as slower.
2) The stylus situation really sucks. No argument. I have found that after I set my phone up, I can get by without one especially when you figure out how to use the optical mouse functions.
3) GPS I am on Telus, so maybe AT&T has screwed you, but my Garmin Mobile XT software works just fine on my Telus phone. I did have to play a bit though. I installed the Garmin software, and it couldn't find the GPS. I then went into the windows settings, and set up the phone to use COM port 4, and then went into the Garmin setup and selected COM4. STILL no joy. But I then changed the Windows setting back to controlled by windows, and the Garmin software found a "GPS Intermediate Driver". Works great! Locks FAST, and no lag like when I used the Garmin Mobile XT on my Touch Pro.
I have installed Opera Beta 2U, and it with the HSPDA data and the snapdragon it is simply is the best mobile internet experience I have ever used or seen.
Good luck with you Phone hunting,
Hi jez.stix
I have a similar list to you...I got a Telus IQ (Its a Canadian eXpo)
How the IQ compares to your list:
1. winmo
YUP 6.5 (21868)
2. gps for satnav YUP - but check into this (See above ATT may have locked to there software)
3. fm transmitter YUP....sorry! Read this as receiver, Has a FM receiver but no transmitter to go to your car stereo..
4. tv out. YUP
5. usb port to play music through using a docking station ...not sure what you mean here..if you mean like all the docking stuff they sell at Walmart for IPhones..NOPE..of course it has a USB connection.
6. 3.5mm headphone socket NOPE
7. a 5+ meg pixel camera that actually works YUP..works quite well with flash
8. gprs thats is quicker than the old 56k dial up YUP OH YAH BIG TIME
The real down side is that it is not a HTC unit so XDA won't support it the way they do a HTC product. I decided I could live with that but that was the hardest pill to swallow. The build quallity is heads and shoulders above my old HTC Touch Pro
good luck in finding your dream phone.
jez.stix said:
Hello markgamber
I know where you are coming from I had the Samsung Omnia last year for a month and sent it back because it was crap, it had the same idea for the stylus as well, a piece of string to attach it to the phone. Maybe Iphone is not the way to go then. It’s I’m getting politely frustrated with spending a small fortune on phones that do only half of what I want it to do. That’s the thing, these manufactures forget these phones aren’t cheap to us, it just seems to me they are thick and they think they know what we want . I know what I want on my phone
1. winmo
2. gps for satnav
3. fm transmitter
4. tv out.
5. usb port to play music through using a docking station
6. 3.5mm headphone socket
7. a 5+ meg pixel camera that actually works
8. gprs thats is quicker than the old 56k dial up
And so the storey goes on. Hopefully someone from HTC will read our thoughts and do something about it for the next model. If they do read these comments email me HTC and I will let you know what we want from our £500 phones. Bloody hell more money for a phone than a high spec laptop
Click to expand...
Click to collapse
The iPhone is actually pretty nice, I just had a couple technical problems with it and, being a dev, I grew really tired of Apple dictating what I can and can't do with my phone and my apps. The most notable thing about the iPhone is that it's fast. When you start a program, it's up and running in short order and stays fast unless it has to do something really intensive or relies on a slow network connection. This being opposed to WinMo where it can sometimes take forever to do anything. This is, of course, because the iPhone doesn't do much real multitasking but if that's not an issue, then the iPhone probably warrants a look. Another problem I had was that most of the world uses WMV/WMA for streaming audio and video and the iPhone not only doesn't support it, Apple has stated that it won't approve anything that does support it. Sometimes you can get around that using Orb but not always and that leads to the third big problem I had with the iPhone, Apple's little tinpot dictator attitude. I've been using Slingplayer for years on WinMo phones and yes, AT&T says you can't use it but the practical side is that as long as you're not an a-hole about it, they don't really care. The bottom line is that I can make the choice about whether or not I want to use it. iPhone's Slingplayer simply doesn't have the option to work over 3G. In fact, the only app of that kind which did was Orb and, as I hear it, Orb Networks just removed it on orders from AT&T and Apple. Technically yes, you can jailbreak the iPhone, install a hack that fools programs into thinking 3G is wifi and those various programs work, but it's a hack and not something you can count on working with the next system update since Apple is working hard to prevent those kinds of hacks from working. Plus they're starting to be exploited by hackers of a less than friendly nature. The iPhone also didn't support what I considered some basic functionality such as cut/copy/paste, MMS and bluetooth audio, for quite some time. When Apple finally decided to include that functionality, they acted as though they invented it. That continues today with the lack of quite a bit of multimedia types, refusal to allow Flash or any browser other than Safari, any kind of advanced bluetooth functionality, multitasking and so on. Again, if you don't care about any of the above, you should probably take a look at the iPhone if only for comparison. It's also *VERY* finger friendly, much moreso than WinMo, and you don't like having to wield a stylus at all, I'd definitely take a look at the iPhone.
I don't know why these WinMo companies are so slow to adopt things that seem like basic functionality to many users but they do improve their products, albiet slowly at times, and they're still a magnitude better than the competition, in my opinion. The HTC Titan sold by Sprint was, without a doubt, the worse piece of garbage I ever owned. HTC actually had the balls to put a measly 128mb of ram in there, put WinMo 6 on it and then let Sprint add all it's worthless slop to it. The bottom line was that it took half a day to boot and when it was finally done, it left somewhere between 8 and 12mb free...not even enough to run Slingplayer. Sprint charged $600 for that chunk of s*it and when I raised hell about it, Sprint not only refused to take it back, they wouldn't even cut me a break on what I had to buy to replace it. That's why I'm now with AT&T. So HTC (and other companies) do improve their products. One valuable thing about the Titan was that I learned to buy a phone for what it can do, not what it's capable of doing.
That's my main problem with the Expo and why I returned it. On paper it's a nice phone and there's a lot of potential in the hardware that is either unrealized or lost in the mess LG slapped together. Hopefully LG improves the system over time but right now it's pretty awful, in my opinion, and no update will ever help that poorly implemented stylus and, most likely, the poor battery life.
htc response
thanks for your email. You are correct, The HD and HD2 do not have TV out. Only the Touch PR line of devices has TV out for using with presentations and the like. The TV Out function was not highly requested in the market research that we did, so we concentrated on what the request were mostly for...larger screen, multitouch, standard 3.5mm jack etc. TV out was very far down on the list of wanted features. As for the music abilities, the only thing i know of that was removed on the HD2 was the remote control. This has returned on the HD2 as we needed to develop one that worked with the standard 3.5 jack that the majority of our customers wanted. This was the only thing removed from the HD. We think we must be doing something right as we are selling more handsets than ever, and winning lots of awards for our handsets as well. However, obviously you cannot please everyone, and if we have failed to meet your needs then i apologise, and hope that whatever device you choose, whether it be one of ours or not, i hope that you will be happy with it and it is everything you want. Best regards, Pete W HTC
I once contacted HTC about their lack of attention to this site.
The response i got made a lot of sense sadly.
Because of all the ROMs made on here and all the software that we reverse engineer from them and others, they cannot associate themselves with us at all due to illegality.
But still, this being the case, I think they could still use this site as a good place to do market research upon. Just because xda-devs is the largest collection of winmo users in one place that I know of, it seems to be the perfect place for them to go to see what their end users want.
I am a designer myself and it seems stupid to ignore the biggest resource of research and ideas.
It's time we band together to file some neccessary complaints against Samsung until they either:
1. Give us a full refund so we can buy an out-of-contract smart phone through our provider.
2. Provide us with the same phone or a software update IMMEDIATELY that makes GPS work
There are no other options. What Samsung is doing is fraudulent and illegal. You cannot advertise a product with a feature it does not have. We were lied to and charged for a device under false pretenses. It's completely illegal and there should be some sort of restitution. It's not like we're asking for something it didn't have or we're asking for better performance...we're simply asking for a major major feature that is on most/all high-end phones and, more importantly, a feature it's advertised to have...
So we ALL need to take 15 - 20 minutes out of day to file complaints until someone takes notice.
1. The Better Business Bureau - http://www.bbb.org/us/ Go through the process, choose the HQ in Texas with the COMPLAINT in the title.
2. Samsung directly - This seems to fall on deaf ears but I think if a few hundred or a thousand people keep complaining...someone will notice a pattern.
3. The FTC - https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
4. The Attorney General of Texas (HQ for Samsung) - https://www.oag.state.tx.us/consumer/complain.shtml
5. AT&T or your provider - File on site and over the phone
6. Submit it to CNN - http://www.cnn.com/feedback/forms/form11b.html and any other news site that will listen.
I'm not trying to be some complaining jerk but it's been months since this issue has been known about and we still have no fix. I am pissed because I use GPS all the time and I now have to carry a 2nd device...my 2-year old G1 or a dedicated device. LUDICROUS.
There is strength in numbers so please file some complaints...we paid for these phones and we deserve a fully functional device.
/drama
You might be ok getting ripped off. I'm not. And if you are ok with it, I've got a bunch of stuff I'd like to sell you. You can buy my Audi A8, it doesn't have an engine but I still want full asking price as if it had an engine. I've got a rolex I'll sell ya for $5k, except it's a fake and it doesn't keep the correct time...but I still want the price as if it worked.
I'm not ok with getting lied to, indirectly, or buying a broken product. It's not like it's $10 shirt I can return because it's missing a button (although, if you couldn't return a new shirt because it was damaged...I bet you'd be upset about that, no?)...it's a $400++ phone that does not work.
What functions would you be ok with not working? What if the wifi didn't work? Then complain? No?
It's a broken product, bottom line.
Did you do your research about the phone before you bought it? Did you not read that there were GPS issues? Did you buy it anyway?
Yes, you did buy it, and probaby didn't do the research. A company's worst nightmare is an educated consumer. Someone that they can't rip off. You fell into Samsungs trap and now you feel unhappy and lied to. When I got this phone I knew the GPS didn't work. I did my research. But it wasn't a deal breaker for me. I have GPS built in to my car, and I have a few other Garmin Nuvi's laying around the house.
Don't complain about the phone, just sell it, try and get some of your money back, and buy something that works for you. There are plenty of options out there. Just don't come in the forums and try to bash a phone that many of us love.
I just sent Samsung an e-mail through their web form. Jerks.
miztaken1312 said:
Did you do your research about the phone before you bought it? Did you not read that there were GPS issues? Did you buy it anyway?
Yes, you did buy it, and probaby didn't do the research. A company's worst nightmare is an educated consumer. Someone that they can't rip off. You fell into Samsungs trap and now you feel unhappy and lied to. When I got this phone I knew the GPS didn't work. I did my research. But it wasn't a deal breaker for me. I have GPS built in to my car, and I have a few other Garmin Nuvi's laying around the house.
Don't complain about the phone, just sell it, try and get some of your money back, and buy something that works for you. There are plenty of options out there. Just don't come in the forums and try to bash a phone that many of us love.
Click to expand...
Click to collapse
lol. So wait, you paid full price for a phone with a "feature" that you knew didn't work? And that makes you educated? Wat.
I have NO CLUE why you're OK with a company advertising a feature that does not exist...yet you still bought it. http://www.samsung.com/us/mobile/cell-phones/SGH-I897ZKAATT-features Check the list...GPS...does it have GPS? No.
I did research on it, but, like everyone else, figured it would be fixed quickly with a software fix since I couldn't fathom a company as large as Samsung advertising something that blatantly didn't work.
Bottom line is the phone is great but it does NOT HAVE GPS...like it's advertised to have. Therefore, I cannot use MyTracks, GPS, Google Maps, Waze or any other feature that requires GPS. Therefore, I should get a refund for a full new phone out of contract.
I still can't believe you're OK with buying a separate device for something your phone is supposed to have...lol...yea corporate America...we're so insecure that we don't mind getting ripped off anymore.
USA! USA! USA! lulz.
I Agree
Drew489 said:
It's time we band together to file some neccessary complaints against Samsung until they either:
1. Give us a full refund so we can buy an out-of-contract smart phone through our provider.
2. Provide us with the same phone or a software update IMMEDIATELY that makes GPS work
There are no other options. What Samsung is doing is fraudulent and illegal. You cannot advertise a product with a feature it does not have. We were lied to and charged for a device under false pretenses. It's completely illegal and there should be some sort of restitution. It's not like we're asking for something it didn't have or we're asking for better performance...we're simply asking for a major major feature that is on most/all high-end phones and, more importantly, a feature it's advertised to have...
So we ALL need to take 15 - 20 minutes out of day to file complaints until someone takes notice.
1. The Better Business Bureau - http://www.bbb.org/us/ Go through the process, choose the HQ in Texas with the COMPLAINT in the title.
2. Samsung directly - This seems to fall on deaf ears but I think if a few hundred or a thousand people keep complaining...someone will notice a pattern.
3. The FTC - https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
4. The Attorney General of Texas (HQ for Samsung) - https://www.oag.state.tx.us/consumer/complain.shtml
5. AT&T or your provider - File on site and over the phone
6. Submit it to CNN - http://www.cnn.com/feedback/forms/form11b.html and any other news site that will listen.
I'm not trying to be some complaining jerk but it's been months since this issue has been known about and we still have no fix. I am pissed because I use GPS all the time and I now have to carry a 2nd device...my 2-year old G1 or a dedicated device. LUDICROUS.
There is strength in numbers so please file some complaints...we paid for these phones and we deserve a fully functional device.
Click to expand...
Click to collapse
I agree and I will do "ALL" i can to help in this sure to be LONG TRUDGE - If you are not in agreement or satisfied with a half working product then play with your phone and STOP mouthing off about how satisfied you are or about what this forum is for or about because you are not in agreement _ Just Play With Your Phone and K.I.M.
Keep It Movin!
miztaken1312 said:
Did you do your research about the phone before you bought it? Did you not read that there were GPS issues? Did you buy it anyway?
Yes, you did buy it, and probaby didn't do the research. A company's worst nightmare is an educated consumer. Someone that they can't rip off. You fell into Samsungs trap and now you feel unhappy and lied to. When I got this phone I knew the GPS didn't work. I did my research. But it wasn't a deal breaker for me. I have GPS built in to my car, and I have a few other Garmin Nuvi's laying around the house.
Don't complain about the phone, just sell it, try and get some of your money back, and buy something that works for you. There are plenty of options out there. Just don't come in the forums and try to bash a phone that many of us love.
Click to expand...
Click to collapse
I understand that we should all educate ourselves before buying a product. I bought my captivate on launch day and had done as much research until then about the phone, mostly because I had been long debating getting a N1. However, seeing as I did buy my phone on launch day I had no idea the GPS didnt work. Frustrating yes, dealbreaker no. Guess Ive learned not to buy first run products.
p4ranoid4ndroid said:
I understand that we should all educate ourselves before buying a product. I bought my captivate on launch day and had done as much research until then about the phone, mostly because I had been long debating getting a N1. However, seeing as I did buy my phone on launch day I had no idea the GPS didnt work. Frustrating yes, dealbreaker no. Guess Ive learned not to buy first run products.
Click to expand...
Click to collapse
Yeah, I've never been one to buy something on launch day (aside from maybe an video game). iPhone4 users learned that the hard way. Educating yourself as much as you can before you buy something is the best thing you can do for yourself. It's not like you'd go out and buy a Ford Pinto these days without researching it first. Everyone knows they were crappy cars.
Drew489 said:
You might be ok getting ripped off. I'm not. And if you are ok with it, I've got a bunch of stuff I'd like to sell you. You can buy my Audi A8, it doesn't have an engine but I still want full asking price as if it had an engine. I've got a rolex I'll sell ya for $5k, except it's a fake and it doesn't keep the correct time...but I still want the price as if it worked.
I'm not ok with getting lied to, indirectly, or buying a broken product. It's not like it's $10 shirt I can return because it's missing a button (although, if you couldn't return a new shirt because it was damaged...I bet you'd be upset about that, no?)...it's a $400++ phone that does not work.
What functions would you be ok with not working? What if the wifi didn't work? Then complain? No?
It's a broken product, bottom line.
Click to expand...
Click to collapse
My GPS has worked perfectly from day one. I bought my captivate on launch day and have nothing to complain about. Sorry to hear you have had issues with your device. Perhaps you should try to trade it in under your retailers return policy? Just a suggestion.
Shovelhead84 said:
My GPS has worked perfectly from day one. I bought my captivate on launch day and have nothing to complain about. Sorry to hear you have had issues with your device. Perhaps you should try to trade it in under your retailers return policy? Just a suggestion.
Click to expand...
Click to collapse
No offense Shovelhead, but the GPS functionality for many of us is extremely spotty. Even after several returns. Usually the AT&T folks tried to discourage me by saying it is just a software problem that will soon be fixed. Experience has shown me that a working GPS is a rare beast (at least one that works after a few days/weeks of use).
I have had 3 phones with GPS, one Samsung Blackjack and two BB. All have performed admirably with quick (less than 10-20 s) locks and excellent accuracy as seen on Google Maps and GARMIN Windows mapping products. I KNOW that phones are very capable of decent GPS performance. So far this is a gaping hole in my Captivate experience.
My speculation is that this is a combination software/HW problem. I am guessing that there may have been a batch of sub par GPS chips as well as poor driver interaction with the OS.
Shovelhead84 said:
My GPS has worked perfectly from day one. I bought my captivate on launch day and have nothing to complain about. Sorry to hear you have had issues with your device. Perhaps you should try to trade it in under your retailers return policy? Just a suggestion.
Click to expand...
Click to collapse
I thought my GPS was working fine as well. Until I tried My Tracks in the market. It's clearly wrong. It's got your general location, but on the highway, it's saying I cross over east/west bound highways. And veers me off the road.
stuff said:
I thought my GPS was working fine as well. Until I tried My Tracks in the market. It's clearly wrong. It's got your general location, but on the highway, it's saying I cross over east/west bound highways. And veers me off the road.
Click to expand...
Click to collapse
I feel your pain but when your GPS locks what is the accuracy? Best mine gets is about 15m. That could easily put you on either side of the road.
stuff said:
I thought my GPS was working fine as well. Until I tried My Tracks in the market. It's clearly wrong. It's got your general location, but on the highway, it's saying I cross over east/west bound highways. And veers me off the road.
Click to expand...
Click to collapse
Now I do have a working GPS on my phone since I upgraded to the leaked Froyo. But it is not by any means dead-on accurate. Now of course the day I tested it, it was sitting in my cup holder with a straight view of the sky via my sun roof, but it was also cloudy and rainy. For the most part, it followed me exactly, but there were some spots where it did go off. When I use it now I put it on my dashboard and it works better.
Now in my belief, a device like a phone which does multiple functions, does none of them well because you have to have some kind of compromise internally either with hardware, software, or coding. I would never use my phone as a GPS when I'm in dire need to go somewhere, for instance if I need to find my way to the nearest hospital ASAP. I'd use a real GPS like a Garmin or TomTom because that's what they are dedicated to doing. Now I realize that now they add other features to GPS devices like bluetooth and music players and whatever, but those are added after the GPS has been written, tested, guaranteed to work as advertised.
cappysw10 said:
I feel your pain but when your GPS locks what is the accuracy? Best mine gets is about 15m. That could easily put you on either side of the road.
Click to expand...
Click to collapse
I believe mine is similar. If i'm walking, or just using GPS for the fun of it (not driving) it's got me. But when I'm moving, it's not the best. I still think it is a software problems, but meh... I really don't know.
I haven't tried tweaking with any settings though.
I agree totally and will be filing complaints, we should have a sticky how to jump throught all the paper work.
Sent from my SAMSUNG-SGH-I897 using XDA App
Also, I've got a buddy in europe with the i9000. He said the 2.2 update fixed the GPS. But, cog2.2/COE beta 4 "fixed" it as well. It just didn't give you the most accurate fix. It's 10-20meters in variance.
When I had my 3gs, I could turn on maps, and watch the little blue dot follow me whereever I went. I got rid of my first captivate bacause of the GPS and I got my second cause I love the phone...and 2.2 was leaked...lol
Anyway, I agree with the OP about Samsung being douches about GPS. It sucks. I've had 3 other Samsung phones and all worked without a hitch. I get this one, and GPS tells me to kiss its ass. My GPS hasent made a lock in 2 days. I don't want to take it back cause I really do love the phone, and I can live without GPS, but Samsung did advertise GPS and its not there. Wether we did research or not about the phone, it still doesn't change the fact that Samsung sold, and is still selling, a phone not as advertised and that is wrong.
What really makes people mad is that Samsung hasent addressed it yet. I think there hoping we forget about it.
Sent from my SAMSUNG-SGH-I897 using XDA App
mmarquis said:
No offense Shovelhead, but the GPS functionality for many of us is extremely spotty. Even after several returns. Usually the AT&T folks tried to discourage me by saying it is just a software problem that will soon be fixed. Experience has shown me that a working GPS is a rare beast (at least one that works after a few days/weeks of use).
I have had 3 phones with GPS, one Samsung Blackjack and two BB. All have performed admirably with quick (less than 10-20 s) locks and excellent accuracy as seen on Google Maps and GARMIN Windows mapping products. I KNOW that phones are very capable of decent GPS performance. So far this is a gaping hole in my Captivate experience.
My speculation is that this is a combination software/HW problem. I am guessing that there may have been a batch of sub par GPS chips as well as poor driver interaction with the OS.
Click to expand...
Click to collapse
Yeah however their has been a fix for this for awhile now.
Here is a good thread for this
http://forum.xda-developers.com/showthread.php?t=732030
The GPS is there it just has a software issue right now however i did hear that 2.2 fixed this.
you work for samsung i bet...
lordstrife said:
Yeah however their has been a fix for this for awhile now.
Here is a good thread for this
http://forum.xda-developers.com/showthread.php?t=732030
The GPS is there it just has a software issue right now however i did hear that 2.2 fixed this.
Click to expand...
Click to collapse
People we all know about the fixes and so called tweaks to date. No bueno.
whats your best phone in your opinion?
btw i like the thunderbolt and galaxy, which is better?
Hey there,
If i had a dollar for everytime i saw this question asked, id be a millionaire
lol...
...very subjective, kinda like asking whats the best car out there.
Things to consider when looking for a replacement:
how much are you willing pay
OS? wp7, droid.......(iOS?)
what will you use it for?
is there new tech coming out soon?
bobloiy said:
btw i like the thunderbolt and galaxy, which is better?
Click to expand...
Click to collapse
i have a galaxy s and it is the best phone i have had. and yesterday it was ran over by a full size f-250 pickup truck and the only thing that broke is the lens which is only 10 bucks. so ya i would have to say its a pretty damn good phone.
nick122590 said:
i have a galaxy s and it is the best phone i have had. and yesterday it was ran over by a full size f-250 pickup truck and the only thing that broke is the lens which is only 10 bucks. so ya i would have to say its a pretty damn good phone.
Click to expand...
Click to collapse
i second that, the galaxy s is a pretty damn good phone.
The Samsung Epic is epic!
I believe a Phone is just a phone
bobloiy said:
whats your best phone in your opinion?
Click to expand...
Click to collapse
All time favorite Phone Nokia 8350, though I would not swap it for my 6220classic which has too many functions for a phone and too smaller screen to be a functional PDA, But the GPS and Google maps are very useful when lost in a strange city. Most importantly it is light and small so it always stays with me.
Great camera and flash for snapshots for the size and weight. Alas it's already a dinosaur.
Phone in Pocket, PDA in brief case / on desk.
I take my phone everywhere and my PDA most places. Out and about during 'my tim'e I want some thing light, on work time I want all the functionality, weight and size are no where near as important as a readable screen.
Do not want email everywhere
On rare occasions there are phone calls important enough to take while in the toilet but no email is important enough to read in the toilet or standing at a urinal.
Current PDA is a Malata ZPad,
Past PDA's have included
701a EEPC NetBSD and a 701b EEPC linux
HP Jornarda running first winCE then NetBSD
HP Palm
REX
Apple Newton with a neural net that went haywire every week or two. That gave it a kind of personality, abiet an extremely frustrating one.
My choice of a very basic smart (and then most smarts not used) phone may reflect the fact that for me email is mainly work related. I have a need to be able to partition the methods people have of contacting me. All the same in a dire crisis the 6220classic can (painfully) still be very useful network device.
While too small and primitive to do real email on it has the capacity to integrate into exchange so I can monitor alerts if needed.
Depends what you want from a device. Having docking contacts on the phone is more important to me than having a huge screen, for example. This is why i will be keeping my Nexus One for a while longer yet
I am very happy with my evo 4g, came from a samsung moment
I love my Evo.