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Ordered my XDA 2 from the above.... 3 weeks ago
£119.99 and on o2 200
still hadn't arrived today, so I rang them.......
They had cancelled my order :evil:
and now want to charge me
£139.99 and 02 400.......... :evil: :evil:
So on principle I went somewhere else...........
so hopefully within the week........!!!! :lol:
(sorry to start on a rant, I'm usually quite fun!)
Hi Loony
I think that OneStop have made a mistake on their O2 tarriffs ..
The XDA II Is now listed (as you said) at £139.99 with O2 400 - monthly charge £30 per month
However the O2 website states that O2 400 is £45 per month. £30 per month is the equivalent price for the old advert which was O2 200 ....
So I wonder what you do get for £139.99 ? O2 400 or O2 200 ....
Neither - its the current O2 Double Up promotion.
400 minutes, and 100 texts for the first 4 months, then it reverts back to 200 minutes and 50 texts thereafter, and if you'll forgive me saying, it says so quite clearly on the Onestop site.
As an Olive Branch (only joking mates), what I can say is that Onestop are going against the grain, in that I once ordered a 7250 from them, and waited two months, not through them, but delays in Nokia just actually launching it.
By the time it was in, the price had dropped.
But Onestop insisted the price chargeable was at the point of order.
So I would put this to them, and point out that if the price drops, Onestop can and DO insist that customers pay the price when ordered, as this is what rules. So they should not have cancelled your order for no reason at all, and they price you pay should be the price at your original order.
Having said all this, the extra 800 texts would amount to some £80 so you are still saving in the long run, never mind the voice calls - I think they have re-rationalised their handset prices since moving from Singlepoint (rubbish) to O2 themselves as the Service Provider. O2 being a far better SP than Singlepoint, but NOT subsidising the handsets to the same degree...
mark.peters said:
Hi Loony
I think that OneStop have made a mistake on their O2 tarriffs ..
The XDA II Is now listed (as you said) at £139.99 with O2 400 - monthly charge £30 per month
....
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agreed... this is their current 'deal'
But the 'deal' I signed up for was £119.99 O2 200 +50 sms (@£25 month rental) + free year insurance, +free car hands free kit.... (pre mid march)
But due to a [email protected] up by them, I never got it, and they now refuse to honor that deal.... wanting me to pay for more expensive one instead :evil:
Told them to Stuff it (in principle) and have gone to another company at £139.99 on O2 200 +200 free net mins +50sms each month + insurance and car kit..!!!
Looking forward to playing with new toy (48 hours they quoted!!)
The Palm 3c is beginning to show its age..!!! :wink:
Fair comment mate - but two things...
Where was O2 200 50 SMS EVER £25 a month. No where I have ever seen, and trust me implicitly - this includes Onestop. This tariff has ALWAYS been £30 a month
Secondly, I appreciate your principals, but you have now cut your nose of to spite your face.
Becuase you are now paying the same amount for 200 mins and 100 texts, as you could have at Onestop for 400 mins for the first four months - or in simple terms, losing out on some whopping 800 free anytime, any network minutes. And that's a lot of money's worth...
But fair do matey.
Shadamehr said:
Fair comment mate - but two things...
Where was O2 200 50 SMS EVER £25 a month. No where I have ever seen, and trust me implicitly - this includes Onestop. This tariff has ALWAYS been £30 a month
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Okey Dokey!
Shadamehr said:
Secondly, I appreciate your principals, but you have now cut your nose of to spite your face.
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I don't flip very often, but when I do.........
Shadamehr said:
Becuase you are now paying the same amount for 200 mins and 100 texts, as you could have at Onestop for 400 mins for the first four months - or in simple terms, losing out on some whopping 800 free anytime, any network minutes. And that's a lot of money's worth...
But fair do matey.
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..agreed.......
Just got the feeling they cancelled me on purpose just to make me re-apply for the new rate........
I made my bed etc...........
They don't call me Loony for nothing. :roll: :lol: :lol: :lol:
Yup the cheeky onestop bastids did that to me too. I had ordered it just before they changed the price and status said awaiting stock. 4 days later it had changed to cancelled!. I emailed them to say WTF, and they said they had emailed me 3 times asking for 2 proofs of ID as i'd had a phone less than 3 months form them before.
I didn't get this email, and they said as i hadn't replied within three days they cancel the order. I said you didn't really make much effort to contact me, they said what did you espect us to do. I replied well you have my email, mobile number home number home address!
3 days to reply to an email or they cancel your order, bollox if you ask me
I reckon its a case of offer went up lets screw people. I wont deal with them again, they are a bunch of 'coporate bankers'
it is a bit like cutting off your nose to spite your face, but its ****ing them up the arse too losing customers. I'd never recommend them now over the attitude and way they treated me.
XDA-II said:
and they said they had emailed me 3 times asking for 2 proofs of ID .
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Same here.........
and I KNOW they were lying, as I had kept ALL my emails scince early march...........
Yes even the spam.!!!
I have said this before but its worth repeating, O2 has no customer service, the whole system is set up in favour of O2, O2 comes first, last and any point in between. A bunch of faceless bastards that wouldnt piss on you if you were on fire. Their online service is a joke, great prices but anything go wrong and the best you can hope for is a solicitors/debt agency letter telling you to pay up or go to court.
Let me be absolutely, and abundantly clear...
Anyone and their pet goldfish can tell you two simple things...
1)Onestop Customer Service is the pits.
2)Singlepoint customer service is the pits.
The world and his oyster however, can also tell you that this never stopped thousands of people taking out a new handset with onestop, and at that time, with sh*tty singlepoine as the <lack of>service provider.
Why? Cos they weren't bothered about Customer Service (if they were, they were mad or disillusional), and they weren't even really too bothered about the tariffs even.
The reason they did it (at least I hope this is why so many sensible people took such a course of action), is because they were generally after the latest handsets at the very cheapest possible accumulative price.
And this, and this alone, was the ONLY thing onestop had to their credit.
So in short, if you want that nice new handset at what is usually the cheapest possible way of ever owning it, then you go to onestop. But you NEVER EVER expect it to be plain sailing getting it,or an easy time, or stress free - cos Onestop are just not capable of that.
At the end of the day though, you need to go into it with your eyes open, and be realistic.
You don't EVER order from Onestop on the basis of service. The ONLY consideration is price.
And if service plays too much of a part for you, then you don't go to onestop.
This post is not to complain at anyone - far from. Just to remind all and sundry that you pays your money, you takes your choice.
And if you don't like the choice, then you don't pays your money to onestop folks, because service is a none starter with them.
onestopphoneshop
not to rub salt into the wound but onestop honored its £199.99 price for me. Still had to wait a whopping 4 weeks delievery though!
onestopphoneshop
not to rub salt into the wound but onestop honored its £119.99 price for me. Still had to wait a whopping 4 weeks delievery though!
I ordered a XDA 2 from them on the 18 of march, at £119 on o2 200.
After many phone calls asking why they had taken my money ages ago, but still no phone, it did arrive, 3 weeks later.
There is a single dead pixel on the screen. So i phoned up a couple of times to let them know I wanted it replaced, and as I was heading over to Crewe - I would personally deliver it to swap it.
This was accepted and I drove over. When I arrived I dealt with the most arrogant tw*t I've ever come across. He took the phone and said he would check if they were in stock (I had asked them to keep one, as I would definately be coming that day).
He then came back saying they dont seem the phone as faulty and thats the end of it. I can prove beyond doubt, that he did not even take the phone from the box.
This leads me to suggest they just didnt have any in stock. He was rude arrogant, and a total wa**er basically.
Any ideas what I can do before I talk to trading standards or possibly lawyers?
My advice - quickly find (or 'create' ) another fault with it - pulling the power half way through a ROM upgrade might be a good one.
Why?
Because one dead pixel is perfectly within spec.
I'm looking for the specific page in the manual that mentions acceptance levels, and what colours they are etc. As soon as I find it, I'll mention it here.
But one dead pixel is acceptable, so start thinking about Plan B.
Mmm - can't find it now in the manual, but it went into detail as to what colours were touching each other, what dead pixel specs were, etc etc.
I wonder if I was reading it from the website or something.
Nevertheless, one dead pixel is within acceptable limits.
so basically.... theres a dead pixel (that i can clearly see), but it isnt faulty? doesnt seem fair but hey
hmm.
well plan b, is go on O2 Insure Gold (which correct me if im wrong, is virtually the same as Orange Care), and a month later ask for a replacement.
clublander said:
so basically.... theres a dead pixel (that i can clearly see), but it isnt faulty? doesnt seem fair but hey
hmm.
well plan b, is go on O2 Insure Gold (which correct me if im wrong, is virtually the same as Orange Care), and a month later ask for a replacement.
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Only if you do what I told you already, and create another fault.
Otherwise, you aren't quite getting it mate.
As much as i would see it as a fault too, one dead pixel is NOT accepted as a fault.
So all the insurance in the world ain't gonna help, of you are only using THIS as the fault.
You need to 'find' another fault (and I suggested a great one) - though I accept no responsibility however.
And if you do that, then insurance wouldn't even be needed.
Its the same with TFT-LCD monitors, there can be a certain percentage of dead pixels and its acceptable. Its still acceptable if its dead smack bang in the middle of the screen as long as it isn't over the stated number.
Thats no good to the user that has to stare at it all day.
Another fault is great, but be careful, as if they find you've made the fault, you'll be liable. Better fault would be to say that the screen keeps fading intermittently or something. Then if the test it, you can say well it was intermittent!
Careful with the insurance tho, don't you have to pay the first £50?
With OSPS, if the fault is within 28 days, then they have to replace with a new one. After that time, the unit is sent back for repair
has anyone ever had any issues with card fraud following a payment made to the windows mobile marketplace?
I paid for an app for the first time ever this week and since then my card details have been ripped and used to the total of £1500, I'm not massively worried about it as they generally refund this sort of thing (its happened to me before).
But has anyone ever input their card details to their live account via the phone and then had fraud on their card?
Just a note i flashed with a cooked rom from this site at the begining of the week and without accusing or anything like that, is it possible the ROM is the cause of the details leak or just that microsoft marketplace sux?
Many Thanks
Luke
It would most cetainly be possible, but I would say very improbable. That kinda crap gets the cops looking at you. Where as a true scammer would run your and 1000 other cards for $5-$10 each and 80% of the people never even know they got charged. Emptying the account will definetelly draw law enforcment and red flags. I would say it probably didn't come from your phone but you never know. I persoanlly keep an online card with like $100 in it, and a seperate account for savings at another bank.I'm sure you'll get your money back but your chances are just as good that it got stolen at mcdonalds or Citgo and sold on irc. Was it one charge or a bunch? Were there many charges offshore? I know they typically will set up pet stores in 3rd world countries and run the cards through there.
i still had the card, and its not my main account etc, but I only ever use it for paypal and occasional online purchases, the most recent one was this week to marketplace, and suddenly ive got 10 transactions to UK companies totalling £1500, cleaned the overdraft to the max
They were all seperate purchases, there was three to screwfixdirect totaling £900, some to O2 topup, some to game.co.uk etc...
Just seemed strange that the only time ive put the details into any form of online payment for months and i get robbed
Not sure if this is the right area to post this or if it been posted before, but was just wondering on other opinions of googles hidden costs when buying apps off the market.
Not sure if this only happens in certain countries but I am in the uk and when I buy an app that is priced in euro's there is a 'hidden' £1.50 charge applied to my card, so a $1 app really costs about £2.30. So if I buy 10 apps, google make £15 quid off me!
I feel this is totally unfair and am wondering of the legalities of not even warning about this charge when you buy the app?
And also it does not seem fair that google are making money off the hard work of developers, I know they get a share of the price but then they also get the extra 'card charge'.....the word ripoff springs to mind here!
I live in the states and I haven't experienced this, perhaps it has something to do with the conversion rate?
rosso22 said:
Not sure if this is the right area to post this or if it been posted before, but was just wondering on other opinions of googles hidden costs when buying apps off the market.
Not sure if this only happens in certain countries but I am in the uk and when I buy an app that is priced in euro's there is a 'hidden' £1.50 charge applied to my card, so a $1 app really costs about £2.30. So if I buy 10 apps, google make £15 quid off me!
I feel this is totally unfair and am wondering of the legalities of not even warning about this charge when you buy the app?
And also it does not seem fair that google are making money off the hard work of developers, I know they get a share of the price but then they also get the extra 'card charge'.....the word ripoff springs to mind here!
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I don't think it is like that. Other people will confirm, but I guess it may be some thing with your credit card or bank, as I believe this does not happen to almost anyone.
antonio1475 said:
I don't think it is like that. Other people will confirm, but I guess it may be some thing with your credit card or bank, as I believe this does not happen to almost anyone.
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Well it happens to me whenever I buy an app that is in euros, on two different bank cards with different banks, and the money goes to google as it says it on the statement next to the charge.
what I'm getting at is even if it does only happen to a small amount of people (or even just myself), does it make it any less unfair to not warn of this?
And some may say well just buy apps that are in £'s but then I would be missing out on a hell of a lot of apps
rosso22 said:
Well it happens to me whenever I buy an app that is in euros, on two different bank cards with different banks, and the money goes to google as it says it on the statement next to the charge.
what I'm getting at is even if it does only happen to a small amount of people (or even just myself), does it make it any less unfair to not warn of this?
And some may say well just buy apps that are in £'s but then I would be missing out on a hell of a lot of apps
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I think it just fits to your problem:
http://www.techeye.net/mobile/android-apps-conceal-hidden-charges
antonio1475 said:
I think it just fits to your problem:
http://www.techeye.net/mobile/android-apps-conceal-hidden-charges
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Thanks for that, explains a lot, I think google should definitely start showing the true price of apps before you buy them, and warn of any charges you may incur....Is it any wonder that people use cracked apps!
To be honest, I hadn't noticed that VAT wasn't included in the prices, I just presumed they had it set up so that your local VAT rate was included (wouldn't be hard to do).
As for the £1.50 charge, that's down to your bank to inform you of it, which I bet they did, but you (like the rest of us) just never got round to reading the small print in the bumf that came with our accounts.
dbzfanatic said:
I live in the states and I haven't experienced this, perhaps it has something to do with the conversion rate?
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Same here. Never seen such a thing. (Also in the states.)
dgalanter said:
Same here. Never seen such a thing. (Also in the states.)
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Yeah probably a UK thing....they are always finding ways to sting us for more money here
It'll be your bank's handling charge for exchanging £ to €
The same as if you jumped on the ferry and bought a bottle of wine with your bank card rather than cash.
If you don't think your account should incur charges for non £ transactions (ie you're sure it says you won't be charged in your terms and conditions), then contact you bank and complain.
Demand the refund of £1.50 (was VAT added to the charge? I suspect it was so add an extra 20%) and £10 as compensation for their mistake.
xaccers said:
It'll be your bank's handling charge for exchanging £ to €
The same as if you jumped on the ferry and bought a bottle of wine with your bank card rather than cash.
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I'll just pay with with coins next time then eh?........now where's the coin slot on my phone?
And getting charges back from a UK bank......dont make me laugh
thanks for the info
rosso22 said:
I'll just pay with with coins next time then eh?........now where's the coin slot on my phone?
And getting charges back from a UK bank......dont make me laugh
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Email the developer and ask if you can post them some dosh
If your terms and conditions state that there is no charge for foreign transactions, then under the banking rules you're entitiled to those charges back.
Quite often a polite phone call even when the charges are valid can result in them being refunded.
I've had overdraft charges refunded simply because I phoned up and had a bit of joke with the person in the call centre, they have a thankless job putting up with customers abusing them for mistakes the poor sods aren't responsible for, if you can make one of their's day, they can give in to resonable requests.
Like when O2 barred my phone without warning me because my bank screwed up my direct debit. 4 days after making a manual payment the bar still hadn't lifted, so I got through to a west indian woman and while she was looking into it I said "I just wanna use my phone" in a jokey way, she laughed and sorted it and credited me £15.
Maybe with Google's plan for a web based marketstore they'll be the option to add apps to your basket and pay in one go, so only 1 charge, doubt it though.
I still cannot believe they have not sorted this. The majority of UK debit cards will charge £1 - £1.50 for every transaction, meaning that I (and surely thousands of others) have completely avoided buying budget apps as it just makes them too expensive.
There has been some talk of a paypal or charge through your phone provider option, but no sign of either in the UK yet.
There are a couple of accounts and credit cards that don't charge a set fee, often credit cards have say a 2.5% charge on conversions that's perfectly acceptable for small purchases ... well a lot better than £1.50!
Another person from the states here, and i've never encountered something like this
lol, it's not a big deal. Although i did find out unexpectedly
I hope with carrier billing will come to the rest of the civilized world, until then you have to deal with your local financial laws and jump through hoops.
I have been getting similar. Frustrating and hard to get around without calling the bank to check their daily forex rate and having their list of card charges handy before calculating the actual price manually. Seems a PITB for a $2 app
Im from Mexico and I experienced something similar, I just bought one of the 10 cents Apps and I got the notification of two charges, both from Google, one for the 10 cents and one for $1 US. I know its not my bank, because I've used my card on a recent trip to the US and my bank didnt apply any extra charges, besides on the detail of the transaction it says GOOGLE GOOGLE.COM/CHCA US for the extra...
Any news from google on that?
$0.10 apps really only cost $0.10 for me in Canada
I've written a Windows Phone 7 application to display the Ordnance Survey maps that are loved so much in the UK (I am amazed that no-one else has done this yet). However I was about to shell out the £65 to pay for the app hub and get my app to the marketplace when I started investigating how you actually get paid for the apps that people buy. Apparently if you are not a US developer then you have to start sending over forms e.g. W8BEN form? and even after this the IRS takes another 30% (after MS have taken their 30% share). It also mentions VAT so maybe there is more money taken off after this as well???
Has anyone from outside the US actually got all the paperwork sorted so they got paid? Did you get tax taken off as well? What percentage of the sales do you actually end up with? Is it all worth it?
I don't expect to make much from the app but I would like to think I could recoup my £65 and have enough to buy a couple of beers as well.
I'm thinking of using this app for simple transactions and was wondering if there were any drawbacks to using this app.
How does a person sign for the transaction on the app?
doowopmario said:
I'm thinking of using this app for simple transactions and was wondering if there were any drawbacks to using this app.
How does a person sign for the transaction on the app?
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I had this similar question about Square awhile back. I have since been using it for awhile and am more than satisfied.
Buyers sign the signature box with their finger or a stylus directly on the phone screen.
Only things I've found sort of irking contrary to other users results is I have some issues when swiping. At times it takes multiple swipes to get the card reader to read but eventually works. However, you always have the option of manually entering a card number although it'll cost you a few cents more per transaction.
Thread is here:
http://forum.xda-developers.com/showthread.php?t=1335902&highlight=square
I've been using Square for a few weeks now, and it's great. I don't run a business or anything, but it's nice too have. Even for something simple like going out for lunch at work and then having coworkers pay me back via credit card, it works great.
I processed several thousand dollars worth of transactions at this year's seattle hempfest thanks to square without any issues aside from the previously noted swipe issues... sometimes you have to try several times. not a single hitch even with the huge volume of network traffic in the area during that weekend.
I'd recommend it. I think, without it, it would have been a much less profitable weekend. people were very impressed with how quick and easy it was and the fact that they could be given an OTA receipt immediately after purchasing.
I also like that you can use it on any smartphone with an aux port and the square app without any separate configuration or anything. it just works. very convenient.
if you weigh the convenience factor against the cost factor, I think it's definitely a powerful tool to have if you are a small business owner or someone like myself who occasionally does crafty type stuff to sell on the side. all the equipment you need to process transactions is a little piece of plastic that fits in your pocket? yeah, it's awesome.
The more I hear about this Square tech, the more interested I become. Seeing people who have stories about it's success on such a scale really makes it attractive.
Knowing virtually nothing about it - and my interest being more in how it works then actually using it - is there a cost to entry for an account or do you pay on a per-transaction basis?
All I know about it I've seen here in the MT4GS forums, and I'm sure a simple search would answer a lot of my questions...but no harm in seeing if others want to concentrate info about it here I guess.
If someone feels like going off on a rant about it, you've got at least one attentive reader
Sent from my Bulletproof_Doubleshot using xda premium
Blue6IX said:
Knowing virtually nothing about it - and my interest being more in how it works then actually using it - is there a cost to entry for an account or do you pay on a per-transaction basis?
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No cost for the account, and they even send you the card reader for free. The only cost is 2.75% per swipe. I don't use it for business stuff, but I've still found lots of uses for it. Everything from (like I said before) going out for lunch at work and paying for it myself, then having coworkers pay be back with their cards, to getting money for random stuff people owe me. For example, I sold an old computer monitor to a friend and he paid me with his card. Works like a charm.
So whether you do 1 transaction a month or a thousand, it's still the same flat fee per swipe.
I've never had a card swipe issue either, but I haven't done as many as those who run businesses with it. Works like a charm.
$2.75 cents per $100 for doing nothing but driving up your bank stock price with lies and then having me bail you out with taxes that can no longer go to my tuition and fees?
The tech is sweet. That 2.75% fee? Not so much.
If you want to charge a convenience fee to reclaim your 2.75% fee for completing the transaction, take the amount owed to you and divide it by .9725 (i.e. 1 - .0275).
For example, if someone pays you 20 bucks, you will only get $19.45 after the 2.75% fee is assessed. To make up for that, take 20 and divide by .9725 and you get $20.57 (rounded to the nearest hundredth).
Now when you charge $20.57 you will get back $20 after the 2.75% fee.