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Otterbox Commuter Case BROKE!!!

My Otterbox Commuter Case broke today. Right on the seam above the volume buttons. Obviously a manufacturer defect, I'll let you know what OtterBox has to say about it.
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BrandonG777 said:
My Otterbox Commuter Case broke today. Right on the seam above the volume buttons. Obviously a manufacturer defect, I'll let you know what OtterBox has to say about it.
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If they don't replace it, i've got one i'll sell you for cheap. $10+s&h. I have the impact, commuter, and 2 defenders. Don't ask, long story.

I didnt even know Defenders were out. If I end up buying another one that'll be what I buy. Make me a good deal on one of those?

I just got the communicator and I am totally impressed by it. I wish I had this when I bought my Nexus One ... lol.
I hope you get it replaced for free from OtterBox. Good Luck!

are you saying it just broke all on it's own sitting on the table?

mkrmec said:
are you saying it just broke all on it's own sitting on the table?
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Probably putting in and removing it from his pocket.

I carry my phone in my back pocket, so perhaps thats a valid theory. But I believe the way the thing is designed, if you take the case on and off a lot, say to replace/remove the battery frequently, which I do since the battery wont last me a full day, even with SetCPU profiles, it stresses this weak point in the hard shell and will eventually lead to it to breaking. Another bad design and possible cause is that the way it lips over the rubber layer it's possible it got caught on the inside of my back pocket but I never recall feeling it snap or anything. So honestly I dont really know how exactly it broke but I would advise staying away from this particular case. I had the impact case before this and it worked well for just a rubber sleeve. I ordered a Defender case, I'll let you know what I think of it but I already believe I paid too much, even through Buy.com I will say that the Commuter case is still holding up good despite the corner seam issue. BTW Just so everyone knows I'm pretty good with my stuff and I'm not a clutz who drops their phone 20 times a day. Never lost or broken a phone and I didnt start using a case until my iPhone.

Ok no response from Otterbox. I tried calling them originally and it was like 23 people in front of me so maybe they are overwhelmed ATM. Received my Defender case this morning. Wow. Yeah it's twice the money because it IS twice the case. Yeah it's thicker and I REALLY hate thick cases but I don't think I mind this because it feels good in your hand, it comes with a holster which I think is sorta gay but I'm going to give it a go, since I've missed a lot of calls since getting this phone and I'm on call two at a time so it's critical that I hear my phone ring. I used to cary a Nextel Motorola isomething, think military grade phone or what this case gives it a very similar feel. If you work outside at all this case is a must.

So I have a really funny story. I was looking at oyur picture to see where it broke, then I looked at mine, squezzed it a wee bit, and snap, mine breaks just where yours is. Well I guess theres my excuse to buy defender lol.

Mine broke about 2-3 weeks ago, they were very good with sending me a replacement. I received it within a week, US to the UK with priority FedEx.
All they asked for was a few pictures detailing the damage with a piece of paper in the back of it.
I was thoroughly pleased but I did buy the Defender earlier in the week.

McFroger3 said:
So I have a really funny story. I was looking at oyur picture to see where it broke, then I looked at mine, squezzed it a wee bit, and snap, mine breaks just where yours is. Well I guess theres my excuse to buy defender lol.
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No! Get a replacement under warranty and sell it then with that money get the Defender which by the way I receive today from buy.com and it's superduper cool!

wow that sux for a $35 case!
My $2 gel case is still going strong, have even dropped it on the pavement with no damage

britoso said:
wow that sux for a $35 case!
My $2 gel case is still going strong, have even dropped it on the pavement with no damage
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Heh hard plastic != gel
Anyways, I've used my commuter case for over two months now, dropped it a few times and have it in my jeans and it looks just as good as new. Was bored yesterday though and got bit by the ebay bug so now I've got a Defender case on the way in the mail

SBS_ said:
Was bored yesterday though and got bit by the ebay bug so now I've got a Defender case on the way in the mail
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You will love it! The Defender is soo.. Awesome.

McFroger3 said:
So I have a really funny story. I was looking at oyur picture to see where it broke, then I looked at mine, squezzed it a wee bit, and snap, mine breaks just where yours is. Well I guess theres my excuse to buy defender lol.
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With the Otterbox Commuter case, how you take off the hard wrap plastic is key.
Installing: Always put on the volume bar side first
Taking off: Always detach the right side (opposite side of volume bar side) first
I have the defender now, but the commuter is also a fantastic case offering decent protection.

Golla SMART Pouch Review!

As one of the many people here that had/is having issues with finding the RIGHT case for their precious Epic 4G, due to the limited selection of quality cases, I decided to look into Golla pouches.
Golla has a line of product called SMART pouches, are designed to hold your phone, plus headphones or maybe some cash or cards in the back.
The case has velcro to close the pouch, and additional smaller pocket in the front, and in the back of the pouch a small zippered compartment. There is a belt loop on the back and a carabiner clip to clip to belt loops or purses or whatever.
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Review: These SMART pouches retail for about 16-20 dollars, but are easily found on ebay anywhere from 7-10 dollars shipped. I paid $9.99 with freeshipping which I consider very reasonable.
I got the Golla Smart Hasty bag, which is made from a Canvas/denim exterior and a polyester interior. First thoughts, were that the bag quality is MUCH nicer than what I was expecting. In pictures and video reviews of the Golla bags, they tend to look lightweight and not very sturdy, but this bag is VERY nice.
I work at a theatre designing/sewing costumes for productions, so I pay attention to fabric/production quality and I was thinking this pouch wouldn't be that great of quality build/stitching wise, but was pleasantly surprised! The pouch feels like it could go through lots of usage and not be damaged! And the attention to small details through the pouch is very nice. The design on the front/inside is very detailed and very subtle!
The inside padding isn't very thick, so this pouch won't protect from heavy falls or other types of heavy damage, but its very easy to put/remove the Epic from the pouch! The Epic sticks out about 1/4-3/8s of a inch out of the top of the pouch. but it doesn't affect the ability of the velcro to close. It hangs very conveniently from my belt, and its very easy to access all of the pockets on the pouch!
Overall, i'm very happy with the pouch, and will be using it daily until a better quality case comes out for the Epic! ​

I'm glad you like it, and thanks for the review. I am a case/clip/pouch/bag junkie, I mean horribad. I went through maybe 15-20 case during my iphone days, 10 during the blackberry phase, 3 with my nexus and 3 already for my epic. I had the same one from Golla as you in Orange and grey and gave it to my mother for her vibrant and I ordered the Golla Gavin Wallet. Ill do a review and post it here for Epic owners, however someone has gotten one and posted a review from an Evo perspective.
Sent from my SPH-D700 using XDA App

http://www.androidcentral.com/evo-4g-case-review-golla-gavin-phone-wallet

Ordered a Golla wallet off ebay. Will get back asap with a short review. Nice info by the way.

casual864 said:
Ordered a Golla wallet off ebay. Will get back asap with a short review. Nice info by the way.
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cool I'm looking forward to this then, had the had case but a pain to take out of my pocket

That's a pretty nice looking case right there. I don't know if I could ever get away from the traditional case. I hate things in my pockets

Bigjim1488 said:
That's a pretty nice looking case right there. I don't know if I could ever get away from the traditional case. I hate things in my pockets
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I'm the same way myself.....I actually came across golla bags not to long ago but never gave them a shot. perhaps after reading this i shall.

Bigjim1488 said:
That's a pretty nice looking case right there. I don't know if I could ever get away from the traditional case. I hate things in my pockets
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Whenever I get dressed in the morning, I slide the golla pouch on my belt. Its actually really handy. It leaves my pockets free to put my keys or whatever in, and I'm not worrying if my phones in my pocket or not.
I also keep a tiny MicroSD reader, and my headphones in the back of the pouch.

is it an extremely tight fit? or will it support a future extended battery and such.

got the same one OP has. Mines doesn't fit as well as OP. My Epic sticks out about 2-3mm more than the picture shown above.
beware, the authentic golla pouches have a distinctive 2 velcro flap. Some of the ones on ebay are fakes.

where did yall get ur golla bags

churro7 said:
where did yall get ur golla bags
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Ebay - best price, search Golla Bags,

Can the OP or someone post a link to a reputable seller on ebay for these bags? There are a lot of fakes and stuff on ebay, just trying to avoid the bad ones. Thanks.
I see this done for the battery thread so I hope people don't get too angry about me requesting it. Sorry folks.

etherealglimpse said:
Can the OP or someone post a link to a reputable seller on ebay for these bags? There are a lot of fakes and stuff on ebay, just trying to avoid the bad ones. Thanks.
I see this done for the battery thread so I hope people don't get too angry about me requesting it. Sorry folks.
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Hello! I got my Golla case from this seller for 9.99 with free shipping:
Golla Bags
BEWARE that not ALL of the Golla bags are GOLLA SMART which are the size that fits the Epic. You might have to do some research on the Golla website to make sure that the style you are getting is one of the SMART line.

Otterbox Commuter - phone got run over by a car and survived!

So, long story short...
I was stupid enough to drive off from a parking lot with my phone on top of the roof of the car.
Returned some time later to circle the parking lot, looking for it with no luck. Figured it must have held on through some turns due to the rubber corners, so I left the lot and retraced my route, leading back to a main street. Crawling at 10 mph at 2 o'clock in the morning, I held on to the hope that I would spot it.
Seeing a black object on the side of the road, I pulled over thinking I'd finally found it... only to discover it was someone else's expensive smartphone! As you can see from the pictures below, I think it's a Motorola Droid X with the screen smashed to bits.
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Disheartened, but still not giving up, I kept driving. A couple of blocks down, I saw another black object and stopped in the middle of the road. It was the Otterbox's soft inner case... a few feet away from it I found the naked Inspire, and its battery. As you can imagine, I was already quite happy at this point.. but I couldn't see if the phone worked or not without the battery cover. So I made a u-turn, circled around twice, and found my battery cover as well as the Otterbox's outer shell, which was squished on the sides, with some of them flattened.. obviously run over by a car.
Back in the car, I inspected my phone (no scratches on the screen, some scrapes at the corners and around the lens, but all cosmetic), popped the battery in, and it didn't boot. I realized that I'd put the battery in the wrong way, and tried again. White screen, HTC logo, and CM7 boot! My phone had just survived falling from the roof of my car and being run over by another one.
Moral of the story is.. HTC build quality rocks and the Commuter is an awesome case! If it could do this for my phone, the Defender would pretty much render it indestructible.
PS I salvaged the 16gb microsd card from the Motorola and upgraded my 8gb one! Lmao.

got any pictures of the inspire?

ditto, wanna see how the phone itself fared.

Pheno.menon said:
PS I salvaged the 16gb microsd card from the Motorola and upgraded my 8gb one! Lmao.
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ROFL dude that's awesome I would've done the same.
Glad to know the Otterbox cases live up to their name!

bigdessert said:
got any pictures of the inspire?
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timjc said:
ditto, wanna see how the phone itself fared.
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Damage Report:
As you can see, the scratched areas are the corners and the lens (only the rim, not the glass!).. which are the only areas the Commuter's hard shell doesn't fully cover.
It seems as if the phone had shed the silicone skin before the corner damage occurred, as the skin seems to be unharmed.. that might have prevented some or most of them.

Not bad! Thanks for sharing because I have been considering that case.

Glad to have gotten the same case and I really do like the case personally the first time I put it on. Thanks for sharing your story mate.
Sent from my Desire HD using XDA App

haha awesome, i love the fact that you actually found another misfortunate smartphone first!

That's really g great to see commuters are the best !
I have ordered mine but oos at amazon
Sent from my Desire HD using XDA Premium App

Just got my phone this past Friday and I'm looking into getting accessories for it. Thank you for this post as it helped me decide which case to get now.

It'll be nice if Otter actually have some in stock for people that are looking to buy it.

I think they get new stock every few days. I tried to order a new one the night of the incident with no luck. The next afternoon, they were back in stock and I got my order in.
Sent from a telegraph station somewhere in northern Russia.

Sorry to hear about your accident Pheno.menon but look at the brightside, you have your phone intact with little to no damage.
Wow, good to see the case I bought a week prior to buying my Inspire does its job.
Bite the bullet and buy the Otterbox Commuter everyone, looking at mine now and am more than satisfied by the protection as well & the styling it gives the already beautiful phone.
I'm always in an attempt to keep it that way.

Specs of the case:

I know this is not the streak thread but hey i read them all! I must say the commuter is for real i dropped my streak from over six feet it bounced a couple times then slid on the concrete all i could think was well there went that phone i was sick because some peoples have been broken from way less. Anyway to get to the point no damage at all otterbox commuter a+++++++++++ a must have.

GrandAdmiral said:
It'll be nice if Otter actually have some in stock for people that are looking to buy it.
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They have them at NewEgg for 19.99

How much bigger does it make your phone? The iphone otter box makes the phone huge.

Riveting tale, chap. The bit with the Droid X was a twist
"I found my pho- ...psych. Just a droid x. Psh"

billymild said:
How much bigger does it make your phone? The iphone otter box makes the phone huge.
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This thing turns a thin sexi phone into a BEAST. I guess it's all about how you treat your phone... if you're one to drop the phone, yeah, you need this, and it's worth having it turned into a thick beast of a phone for the protection, but if you're careful and not 12 years old, a standard case or no case is just fine.
It never ceases to amaze me that people buy slim\sleek phones, then put a big ol case on it... total waste. If it breaks it breaks. If you're that prone to destroying phones, get insurance. Not worth ruining the aesthetics of the phone.
I'm also baffled as to what would cause a car to run over a phone. I guess the same pool of people as end up on Judge Judy and Jerry Springer.

I think this thread just helped me make my decision on cases!

Phone has finally been damaged from one of many drops (happy story!)

Perhaps this phone has been gifted with reasonably resilient shell materials, or its design absorbs shock in a decent fashion before the more sensitive external and/or internal components experience significant damage, or my case has been a helpful choice for my clumsy lifestyle . . . or, possibly, I am simply quite fortunate.
Whichever the reason(s) at play, this phone has fortunately survived the many drops, slams and even accidental tosses that have seen it crash onto concrete and tarmac surfaces from a few to many feet of airborne freedom. Yay for any or some of the reasons above, I suppose.
Nonetheless, my luck ran out and damage has finally been the natural result of a somewhat forgetful, clumsy owner who otherwise does attempt to keep this expensive, uninsured device reasonably safe from serious harm.
Please note that my phone is usually fully within the holster component of its Amzer Shellster casing, but a child who claims to be my own progeny recently placed it on top of various papers and a business backpack in my car's passenger seat during a quick trip to swimming lessons. Normally not a problem, but the phone's case is flat black and my backpack is likewise tinted, so when I later pulled the pack from that seat in order for my Galaxy S III-owning spouse to sit in that seat for a later trip, my unholstered phone was launched into jet-like flight . . . almost fully across the asphalt driveway towards our sporadically grassy lawn . . . but, not quite.
You could hear the heavy, sharply defined *CRACK*, despite the distance of my phone hitting tens of feet away. It truly flew. And crashed on its top-most edge with the display facing down.
This is the result. Horrors? Should the casing materials have been made from something iPhone-ish to avoid damage? Whatever shall I do?
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. . .
Oh, . . . guess I'll just consider that minor blemish to add a sense of personal identity for the phone and move on.
Gee, that was anti-climactic (fortunately). And, thus far, all of the loud falls this phone has encountered have been relatively disaster-free, so I'm hoping that trend continues for at least the full two years I hope to own it with Verizon services.
Much sympathy to those who see their screens cracked, buttons drop out and such; this post was intended to show that the phone appears enabled to handle abuse in a practical manner for many situations, even though some will necessarily lead to more dire results.
- ooofest

You are a VERY BRAVE guy! I am scared to death of dropping mine and I do have insurance on it. I know that the insurance is a rip off, but the monthly premium and deductible are easier for me to come up with than to have to buy another phone outright.
I would seriously suggest that you get a Otterbox Defender the way that your phone takes abuse, lol.

HHF2 said:
I would seriously suggest that you get a Otterbox Defender the way that your phone takes abuse, lol.
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Good point, I did look into that product when shopping for cases, but the Amzer fit somewhat better with how I tend to wear and use the holster.
I'm usually quite particular with how to handle the phone, not sure why so many accidents have cropped up since owning it, admittedly. Must be getting old.
- ooofest

HHF2 said:
You are a VERY BRAVE guy! I am scared to death of dropping mine and I do have insurance on it. I know that the insurance is a rip off, but the monthly premium and deductible are easier for me to come up with than to have to buy another phone outright.
I would seriously suggest that you get a Otterbox Defender the way that your phone takes abuse, lol.
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You know I said that before too years ago then at that time my smartphone shorted out the charging port and thankfully since I had insurance I got a shiny new one for free. This was when smartphones that weren't a blackberry were far too expensive for their own good. All in all I regret not having it now since I swapped to a Tbolt and am terrified if and when I get a g3 since it will be uninsured. I cringe looking at all the shattered screens on these things

Re: Otterbox Defender
ooofest said:
Good point, I did look into that product when shopping for cases, but the Amzer fit somewhat better with how I tend to wear and use the holster.
I'm usually quite particular with how to handle the phone, not sure why so many accidents have cropped up since owning it, admittedly. Must be getting old.
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Just a side note: the Otterbox Defender series is just too darned big/heavy/bulky. I went with the "Sky Blue" Commuter series, and a "KoolCase" holster for about $9 off ebay. It's not much bigger than the original GS3, considering my Bionic inside a Defender looked like an armored tank and was definitely a chick repellant when you wore it on your hip/belt.
I can easily say that I could do just about anything but drive over it with a truck and I'd be just fine. The defender is a bit of overkill (unless of course you plan on running over it with a truck, then it's a good investment).
Otterbox has one of the best replacement policies I've ever seen in the industry: I was doing some geocaching one day with my Bionic and of course had the phone out of the holster so I could effectively use the GPS - in and around the marsh and woods (I live in the Cape Romain National Forest on the Atlantic Ocean) and on my way back to the car realized that the holster was nowhere to be found. I called them up, they asked me to crack open the clam-shell and read them the code off the inside that said when/where it was made to insure that I wasn't BS'ing them, and shipped me a whole new unit - no questions asked.
That's pretty darned good these days when most people won't give you the time of day for less than a dolly.

You're a brave man for using that case
Sent from my SCH-I535 using xda premium

I think u must buy a protect case

ratledge said:
Just a side note: the Otterbox Defender series is just too darned big/heavy/bulky. I went with the "Sky Blue" Commuter series, and a "KoolCase" holster for about $9 off ebay. It's not much bigger than the original GS3, considering my Bionic inside a Defender looked like an armored tank and was definitely a chick repellant when you wore it on your hip/belt.
I can easily say that I could do just about anything but drive over it with a truck and I'd be just fine. The defender is a bit of overkill (unless of course you plan on running over it with a truck, then it's a good investment).
Otterbox has one of the best replacement policies I've ever seen in the industry: I was doing some geocaching one day with my Bionic and of course had the phone out of the holster so I could effectively use the GPS - in and around the marsh and woods (I live in the Cape Romain National Forest on the Atlantic Ocean) and on my way back to the car realized that the holster was nowhere to be found. I called them up, they asked me to crack open the clam-shell and read them the code off the inside that said when/where it was made to insure that I wasn't BS'ing them, and shipped me a whole new unit - no questions asked.
That's pretty darned good these days when most people won't give you the time of day for less than a dolly.
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I've had that same experience with Otterbox, they replaced the whole thing twice for me (broken belt clip on the holster once, and the 2nd time it was the clip-point on the phone case that broke, wouldn't hold the phone in anymore unless the screen faced out). I've had mixed experience with Seidio, they replaced a case for my old Incredible when the belt clip broke, but wouldn't for my Thunderbolt when the same thing happened. That being said, I like my Seidio active & holster on my S3.
Also, don't take it for gospel that an otterbox will protect your phone from any drop, as your screen will definitely shatter in one if it hits in a particular way, I have a shattered Moto Razr here at work (3 days old even, 1.5' drop to the floor, just happened to land on something on the floor). Even with their screen cover, it's not going to take a hit to the screen and survive...

I like my kraken ams case more than the defender. I like that it has a substantial lip to protect my screen. Only thing I did not like was the bulk at first but I got used to it.

That was a very long story for just a ding on the phone. Consider yourself fortunate.
Sent from my SCH-I535 using Tapatalk 2

80% off Verus cases on Amazon (from Slickdeals)

Was scouring the internet this morning still looking for a decent case to buy before my gold Verizon Galaxy S6 Edge drops in stores. Found this on the front page of Slickdeals this morning. Here's the link.
In case the link fails, I'll copy and paste the post here:
Verus via Amazon.com has Verus Cases for the iPhone 6 or iPhone 6 Plus, Galaxy S6 or S6 Plus when you apply coordinating promotion codes below. Shipping is free with Prime or if you spend $35 or more. Thanks BayRyder
Note, must be sold by Verus via Amazon.com
Galaxy S6 Cases from $3
Apply promotional code S6CASE80
Note, S6 Edge cases will also appear in the S6 link, so please make sure you get correct case for your phone
Galaxy S6 Edge Cases from $3
Apply promotional code S6EDGE80
iPhone 6 Plus Cases from $2.60
Apply promotional code IPLUS680
iPhone 6 Cases from $2.40
Apply promotional code IP680OFF

awesome deals! Thanks!!

Thanks!! Got $31 off 2 cases... one wallet and one clear

Wow, that makes it 3 cases ive gotten (Spigen sale and two here) for under $10 total

Nice, thank you. Just got $40 worth of cases for $8

Ordered 20$ worth of cases yesterday The lady got a few for her iphone 6

Awesome! Thanks for this, I actually ordered the Verus IS AGAIN two days ago. I cancelled my initial order in hopes of finding a deal on them, when it turned over to this week I wanted to make sure I had a case ready for my phone. They go on sale two days later.. ugh! Oh well, I placed a new order and I'll just refuse shipment. Now to wait and see if Spigen has one more case sale, I'll pick up a Neo Hybrid Metal too and compare them!

Thank you for posting this! Got me a nice leather wallet case for $5!

DextarRogue said:
Awesome! Thanks for this, I actually ordered the Verus IS AGAIN two days ago. I cancelled my initial order in hopes of finding a deal on them, when it turned over to this week I wanted to make sure I had a case ready for my phone. They go on sale two days later.. ugh! Oh well, I placed a new order and I'll just refuse shipment. Now to wait and see if Spigen has one more case sale, I'll pick up a Neo Hybrid Metal too and compare them!
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I'm sorry to hear that, haha. Hope things work out.

Sweet deal! Got me 2 cases!

europn said:
Thanks for the tip :good:
got 2 cases for $5 each ... can't go wrong with that.
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from here http://j.mp/1N9QHsr
and
from here http://j.mp/1FC5e9l
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Ugh I just got my metal frame one and I hate it. Its so tight it feels like your gonna break the phone every time you put it in or take it it. Its awful. It also affects signal slightly.

altimax98 said:
Ugh I just got my metal frame one and I hate it. Its so tight it feels like your gonna break the phone every time you put it in or take it it. Its awful. It also affects signal slightly.
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If you got the satin silver... I'll buy it from you...? Email me @ [email protected] ..... I can PayPal.

Daniel323la said:
If you got the satin silver... I'll buy it from you...? Email me @ [email protected] ..... I can PayPal.
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Its the titanium silver with the black back.. Pretty much the same as the pic shows

altimax98 said:
Its the titanium silver with the black back.. Pretty much the same as the pic shows
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Well I have the titanium silver... Which is this one.... Is this the one you have?

Daniel323la said:
Well I have the titanium silver... Which is this one.... Is this the one you have?
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Yup

Damn... Deal expired.

altimax98 said:
Ugh I just got my metal frame one and I hate it. Its so tight it feels like your gonna break the phone every time you put it in or take it it. Its awful. It also affects signal slightly.
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Well any metal frame one will have SOME signal loss but I didn't find anything noticeable. I will agree with the tight fit but the last thing you would want would be a loose case., How do your buttons feel? Mine are difficult to press with the case on. I LOVE the case otherwise.

DextarRogue said:
Well any metal frame one will have SOME signal loss but I didn't find anything noticeable. I will agree with the tight fit but the last thing you would want would be a loose case., How do your buttons feel? Mine are difficult to press with the case on. I LOVE the case otherwise.
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The buttons are practically useless, there is no feel. I agree about the tightness but it is wayyy too tight. I really thought I was going to break my phone taking it out.

altimax98 said:
The buttons are practically useless, there is no feel. I agree about the tightness but it is wayyy too tight. I really thought I was going to break my phone taking it out.
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It's a really good case, the kind you can permanently keep on... But the buttons are crap.. You almost have to dig your nail into it for a press.
The case was almost impossible to remove. I needed pliers to pull the tpu out from under the bumper to free one of the corners, so the rest can come off.

Dang! Missed this! Code expired =(