HELP !!! No more usb sync - General Questions and Answers

I have an HTC HD with stock rom
I recently had to change my sd card for a new one.
I hard reseted to reinstall all my programs.
Bluetooth sync is ok but NO MORE SYNC BY USB NOW !
So I cannot install net CF 3.5 or sync music or GPS maps (files take too much time 'cause too big) ...
I have hard reseted my device, uninstalled and reinstalled WM device center latest version, unchecked "activate advanced network" in "usb to pc settings", deconnected my firewall and anti virus; tried active tweak freeware; changed cable ... NOTHING WORKS. No connection, no sound, no error message...
Please help !!!

If put your HD into bootloader, and you connect it to the pc, does the text 'serial' change into 'USB'?
If so, there's nothing wrong with the drivers so we need to look further.
If not, your drivers do not work.
Let me know if the text changed or not, then I'll see if I've got some solutions for you.

Hi Condor.
I don't see any change when I do as you told me. Serial doesn't change into USB.
Thanks for your help.

Finally had to bring my phone for repair. The motherboard has been changed. Now everything's OK.

Related

Active Sync

Hello.
I asked the forum search about it, but cant find really an helpful answer.
I do have strong problem with Active Sync. Sometimes it works, sometimes it doesnt. Sometimes, I got to install Active Sync new or drop out the device and add it new to get it done.
Button for fast data connection at the Touch Pro is enabled. Working with 4.5.0 and XP.
Can someone please get me a tip?
Hardware Problem?
I had the same problem with my TyTN II which is the reason I switched to Touch Pro.
The problem I could not synch was because of the MiniUSB connector. I had to change the main board twice. So now my wife owns the TyTN II
i solved that problem by changing another usb slot (it didn't work with USB from my monitor...)
Thank you.
I tried all 6 USB Ports and nothing helped.
Also, I tried to disconnect all other USB devices, also enabled and disabled the "Charging while connected to the PC" button.
Any other suggestions?
I also had thrown out the second device I had in Active Sync.
drdurango said:
Thank you.
I tried all 6 USB Ports and nothing helped.
Also, I tried to disconnect all other USB devices, also enabled and disabled the "Charging while connected to the PC" button.
Any other suggestions?
I also had thrown out the second device I had in Active Sync.
Click to expand...
Click to collapse
Have you disabled "advanced network functionality" in Settings>Connections>USB to PC ?
also try reinstalling active sync again...
@Wonkotehsame:
Yes, I disabled this function.
@ yahu:
So I did. Not just one time, many times. Always after reinstalling, it workes. Some time later, I am loosing connection.
Also, if I try to copy larger files like GPS software with appr. 1,4 Gb the transfer to the Memory card stoppes with the failure message: no such file found.
Can this be something along with the Active Sync problem?
I too have problems with this. ActiveSync says phone is set up to sync with a different computer, but it's not.
Still nobody any hint for this problem?
My problem is a little bit diferent...
My vista won't sync with my Artemis, but it syncs with my Glofiish M700..
If i change the PC (OS XP x64), the artemis syncs.....
So, my Vista Notebook is angry with my Artemis... neither USB/BT sync can be done...
Nice to hear that a lot of people have similar probs ;-)
What I have done now, deleted all of my connetions features/partnerships and made all new.
For now (maybe until Monday...) it works, but now I dont get a folder on the desktop of my mobile device. Is this an optional setting? Can someone tell my how to do?
I dont believe that NOBODY has an help for this problem.
As of today, no Active Sync in any ways is possible with my phone. Even not if I make a new installation.
Also; I made sure that all Anti Virus and Firewalls do allow all 3 Active Sync Files.
What can I do else???
Another try for the specialists:
I have copied now my Outlook.pst to a different Desktop, installed there the Active Sync. I worked w/o prob. That means, the problem got to be with the Desktop.
Last try: Who can help?
drdurango said:
Another try for the specialists:
I have copied now my Outlook.pst to a different Desktop, installed there the Active Sync. I worked w/o prob. That means, the problem got to be with the Desktop.
Last try: Who can help?
Click to expand...
Click to collapse
Looks like you are on your way to finding the root cause. I would try the same computer but a different user to see if it is related to the user setting.
This is what I have done last night. 2nd user, installed OL new and also Active Sync.
Nothing. Same problems.
I restarted the Desktop AND the device several times.
Nothing.
But, when I came this morning, it worked the first time.
The second it failed. I will go and purchase a new Desktop for the thanks of Mr. Microsoft!
has anyone found a real solution for this problem?? mmy computer recognizes the phone a a disk drive bt active sync does nothing. any help would be greatly apprecated
I'm getting this too. Sometimes ActiveSync works, sometimes it doesn't. I can't figure out what causes it to work and not work...
Theres only two possible solutions I know of from all I've ever heard of the problem:
1. Settings-->Connections-->USB to PC. Also, I know the prompt asking you if you would like to use as a disk drive comes up if you've set your phone to be read as an sd card reader. If the pop up annoys you, try removing the SD card and trying again.
2. Hard reset.
Sorry if it doesn't seem favorable to you guys.

Cannot connect with active sync

Hi, my Fuze will not connect with active sync. it wont even be recognized on my computer so i cannot use it as a disk drive either. It does recognize that it is charging but wont connect! ive tried a hard reset and still no help. i cannot flash a new rom or anything because it wont connect! im not sure if it is the rom or not because it was working and suddenly it just disconnected and i cant connect since. is there anything i can do please help!
Only time i had this problem, was when i first bought the fuze. I had already had a kaiser sychned up w/ active synch. However i see now winmo has a device manager type of thing you can download, im guessing that will help using two devices.
did you or do you synch another winmo device on the same computer?
I have the same problemafter a reset. From the Start menu go to Settings and then select the Connections tab. Click on the "USB to PC" icon. Under ActiveSync uncheck the "Enable advanced network functionality". Active Sync should work properly.
ppfrank said:
I have the same problemafter a reset. From the Start menu go to Settings and then select the Connections tab. Click on the "USB to PC" icon. Under ActiveSync uncheck the "Enable advanced network functionality". Active Sync should work properly.
Click to expand...
Click to collapse
I arrived here fifteen minutes ago with the same problem of USB not doing anything.
I read this above but UNticked the "enable faster data synchronisation and then it worked. Some things drive you mad.
But still greatfull for the tip
Huib
I can no longer sync
Hi,
I also can no longer sync. I have just unticked the 'enable faster data connection' as suggested and it still doesn't work.
I bought a UK T-Mobile Vario 4 last week. I downloaded and changed the ROM to PROven ROM 3.1 a couple of days ago, and all was fine until this afternoon.
I have done a soft reset - not worked. rebooted PC - not worked. Ended partnership on Windows Mobile Device Center (I run Vista) - not worked.
HELP. I am a newbie and not technical, though I somehow managed to change the ROM after lots of attempts.
Any ideas anyone?
Thanks for your help
damian
benjaminbob said:
Hi,
I also can no longer sync. I have just unticked the 'enable faster data connection' as suggested and it still doesn't work.
I bought a UK T-Mobile Vario 4 last week. I downloaded and changed the ROM to PROven ROM 3.1 a couple of days ago, and all was fine until this afternoon.
I have done a soft reset - not worked. rebooted PC - not worked. Ended partnership on Windows Mobile Device Center (I run Vista) - not worked.
HELP. I am a newbie and not technical, though I somehow managed to change the ROM after lots of attempts.
Any ideas anyone?
Thanks for your help
damian
Click to expand...
Click to collapse
Sorry, I forgot to mention, the error message I am getting is:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, replace the device."
Any ideas???
Thanks
Damian
benjaminbob said:
Sorry, I forgot to mention, the error message I am getting is:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, replace the device."
Any ideas???
Thanks
Damian
Click to expand...
Click to collapse
I just had this problem last week! All of a sudden windows couldn't recognize the usb device. Very EASY fix. Reseat your Micro SD card, it worked for me the first try. Hope this helps!

Can't connect to activesync anymore

I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
I know the underlying connection is ok because the device will start charging from the USB cable when it is hooked up.
What can I do to fix this situation so I can flash to a new ROM? I do not need to save anything on the device... I have tried soft-resetting.
EDIT: Also when I list USB connected devices on the desktop PC, I see one called "Windows Mobile-based Device"
did you use a ram cleaner
i used a ram cleaner and my device dosent get recognised by pc.let me know if you find a solution.
padanfain said:
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
Click to expand...
Click to collapse
Have you tied going to Start/Settings/System (or Connections) and running USB to PC? Try unchecking 'Enable enhanced network' then OK back to the start screen and try reconnecting.
If that doesn't work, try a hard reset with the current ROM, and see if that fixes it. If so, you can then flash the new ROM.
If it still doesn't work, I think you can flash using a memory card or the Flash Drive without needing to access the PC.
padanfain said:
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
I know the underlying connection is ok because the device will start charging from the USB cable when it is hooked up.
What can I do to fix this situation so I can flash to a new ROM? I do not need to save anything on the device... I have tried soft-resetting.
EDIT: Also when I list USB connected devices on the desktop PC, I see one called "Windows Mobile-based Device"
Click to expand...
Click to collapse
Have you tried completely uninstalling ActiveSync from your computer, reboot, download and re-install ActiveSync. Its worked for me - sometimes the USB drivers become corrupt.
When I try and hit ok to commit the change of unchecking the advanced network functionality (it was checked before), the device just sits there with the spinning thinking wheel. Doing a soft reset and going back into the usb to pc shows the box still checked.
I will try a hard reset.
padanfain said:
When I try and hit ok to commit the change of unchecking the advanced network functionality (it was checked before), the device just sits there with the spinning thinking wheel. Doing a soft reset and going back into the usb to pc shows the box still checked.
I will try a hard reset.
Click to expand...
Click to collapse
I think thats the only answer at present- the inability to change the A/S settings on the device suggest something's got corrupted somewhere
I was able to get it to sync after a hard reset.
However, when I attempted to load Michy's light ROM the device rebooted and sat at "Loading..." with a white screen. The wrapper then said error connection failed.
If I soft reset the device it comes back to the loading... screen; if I hard reset the device, it comes back to the loading screen after the hard reset. How can I fix this?
blast. left the stupid sd card in while i did the first flashing.
Removed SD card, re-hard resetted, then re-ran the ROM updater.
Sometimes its OK, sometimes it isn't- just one of those little mysteries I guess!
Glad its OK now. Michy's Lite ROM is excellent
Solution for deleted active sync notification called replog
YES...you guys definitely ERASED your Active sync NOTIFICATION file called replog. As someone suggested...he ran his CLEANER...then the problem begun.
It is true that Hard Reseting the device will get you back that file, but there is an easy way to do it...I can't find the original article but this file I will post will RE-CREATE that deleted replog notification file that is needed by active sync to work.
So next time you try and clean-up...just make sure you won't delete any file named replog
To use this FIX, just place it on your SD Card and run the file. If you want you can create an icon at Windows>Start Menu>Programs>to whatever folder... that will work too for easy access.
Just a word of caution...DON'T RUN THE FILE MORE THAN ONCE...why? Because it will re-create the file again. Although it won't hurt in any way except eat up internal memory, but you don't want any duplicated file... right?

Can someone please help me? no USB, unrecognized unknown device, etc

I've asked before but haven't come across anything that helps. My Fuze, with hardspl and the olipro unlocker and a 6.5 rom (TAEL) now doesn't show up on USB. I get the USB Device Not Recognized error with a listing of Unknown Device in the detail window. Cycling the high speed USB resets the connection but does not resolve the error. My old Tilt works fine on the desktop and on the laptop. The Fuze does not work on either. I was unable to replace the serialUSBfn.dll file even with Total Commander as the file seems to be in use. I hard reset the device and finally reflashed the phone by SD in an attempt to replace the file. This wiped my associations in ActiveSync so I can't sync or for that matter set up the phone for the first time over BT.
I also tried to get it to be available from the bootloader with no success.
I've checked the USB contacts on the phone, reset the power on the device and the PC, etc. I've found many tips but none that have helped.
So, my questions are, in no particular order are:
(1) is there a code element that is passed to the PC upon USB connection that I need to replace, such as a bootloader? Can this be done by SD flashing?
(2) If this is hardware problem and USB is dead, can my contacts be loaded in a single action by a data file import by email or SD?
(3) Can BT be used for an initial sync through any unusual process?
(4) Should I re-run hardSPL or the Olipro unlocker to reset anything?
(5) Does anyone have any other suggestions?
(6) Is this a dead phone that need to go somewhere for service?
Bob Simons said:
I've asked before but haven't come across anything that helps. My Fuze, with hardspl and the olipro unlocker and a 6.5 rom (TAEL) now doesn't show up on USB. I get the USB Device Not Recognized error with a listing of Unknown Device in the detail window. Cycling the high speed USB resets the connection but does not resolve the error. My old Tilt works fine on the desktop and on the laptop. The Fuze does not work on either. I was unable to replace the serialUSBfn.dll file even with Total Commander as the file seems to be in use. I hard reset the device and finally reflashed the phone by SD in an attempt to replace the file. This wiped my associations in ActiveSync so I can't sync or for that matter set up the phone for the first time over BT.
I also tried to get it to be available from the bootloader with no success.
I've checked the USB contacts on the phone, reset the power on the device and the PC, etc. I've found many tips but none that have helped.
So, my questions are, in no particular order are:
(1) is there a code element that is passed to the PC upon USB connection that I need to replace, such as a bootloader? Can this be done by SD flashing?
(2) If this is hardware problem and USB is dead, can my contacts be loaded in a single action by a data file import by email or SD?
(3) Can BT be used for an initial sync through any unusual process?
(4) Should I re-run hardSPL or the Olipro unlocker to reset anything?
(5) Does anyone have any other suggestions?
(6) Is this a dead phone that need to go somewhere for service?
Click to expand...
Click to collapse
When you attempt bootloader mode does USB show up on the tricolour screen?
bootloader now shows serial, not usb
since I attempted to set it up on BT to try to sync it that way, it now says serial, and in fact the mobile device shows up on My Compuer and I can see all folders and so on. If it matters, the SIM is out in the Tilt at present. Prior to setting up BT pairing it had been showing USB.
with usb cable attached, bootloader mode says nothing. pulling the cable in bootloader mode, it then shows serial.
These problems started after I set Activesync to exchange mode: does this change a hardware setting that is not reset by flashing or pulling the battery?
Not sure if it will help.
If you can I would rerun Hard SPL and Olipro. That is where I would go. I am no expert but hey, no one else is responding.
Bob Simons said:
since I attempted to set it up on BT to try to sync it that way, it now says serial, and in fact the mobile device shows up on My Compuer and I can see all folders and so on. If it matters, the SIM is out in the Tilt at present. Prior to setting up BT pairing it had been showing USB.
with usb cable attached, bootloader mode says nothing. pulling the cable in bootloader mode, it then shows serial.
These problems started after I set Activesync to exchange mode: does this change a hardware setting that is not reset by flashing or pulling the battery?
Click to expand...
Click to collapse
Try another USB cable.
Have you ever flashed w/ microSD? See how 2 do it in the first threads in this forum...
Try this procedures:
1st - HSPL;
2nd - Stock ROM;
3rd - Cooked ROM...
Hard Reset after each step
See if it worked
try to go to settings>connections> USB to PC; then uncheck (Enable advanced network functionalty).
then try again.
I've tried multiple cables and have changed the settings
as I say in the post.

Computer doesn't recognize the phone

Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
adriciu said:
Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
Click to expand...
Click to collapse
Had you try other cables Sir?
NATF splash screen will remain there, because when you flash Energy ROM, it didn't contain splash screen, so it wouldn't be replaced.
I tried a different cable, as well as a different computer. On the new computer there was no previous activesync installed. This led me to belive that there is a problem in the registry somewhere, but I don't know what to change. I also installed the Activesync 4.5 several times. on the ald and new computer, but nothing helps. No firewall active.
Adriciu
<- same problem
Anybody has any ideas?
What about using other phones, if it's okay then the problem was on Your phone, vice versa.
In my opinion, to get phone connected, we must have Activesync (for Win XP) or WMDC (for Vista) installed, good cable (original preferred) and good phone condition (H/W or S/W)
Hope You solve it soon Sir.
I have reinstalled the ATT rom, but is still gives me a "USB device not recognized" message. So I think something is wrong with my phone. Is there any way where I can clean up the whole registry and start from a clean fresh phone?
Still not working.
I had a simmilar problem a long time back.... How I fixed it was I deleted that connection setting for that phone in activesync... Then rebooted...Try to connect it then... If it still doesn;t work, UNINSTALL activesync... reboot... reboot again for good measure.. then reinstall it... reboot... Then try to connect again.... a lot of steps, but it worked for me when I put a diffrent on an old phone I had...
OK, some updates. I tried syncing with another laptop and it is not working. I tried doing the same thing with an Apple comp and it doesn't even see it as an usb device. However I tried syncing wifi with my gmail account and it is giving me the following error message: "The configuration on your Exchange server prevents you from synchronizing. Support code: 0x85010004". So I think there is a setting I don't know how to change.

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