Database Info

Jelly Bean & Factory Data Reset = Dead Phone

Device:
Droid Razr MAXX HD - Stock Factory Phone - Unrooted, nothing been touched. - VERIZON
What happened:
Updated to JB last week. Was a little too glitchy for my liking so I was going to factory data reset and clear the cache.
Problem 1: Failed Reset
Hit Factory Data Reset, phone starts up green android on screen with twirling blue stuff. Progress bar at bottom. Sits there for hours and nothing ever happens. Pulled SD card to see if that helped and tried again. Nothing.
Problem 2: Can't get into Recovery
I power the phone on and hold vol + & vol -, select recovery then get red moto logo then the same screen from problem 1. I hit Vol - then Vol + to try to get into recovery and it doesn't work. It just says ge 0/0 Formatting /data... Again, nothing.
Problem 3: It's reset, but if you shut the phone off you get problem 1 again.
Power on with vol + & - and I select any other option the phone will boot up and will activate for the first time. Sometimes it will find the network, sometimes the network and battery symbol will have question marks. The problem is, when the phone shuts off or restarts you get problem 1 again. Then if I select any of the options with vol+ & - it resets the whole phone.
Any ideas on how I could fix this other than throwing it on the pavement? All this from a factory data reset on a stock unmolested phone.

Glad to see it's not just me then man. Same problem with my Razr HD. Mine was rooted, but stock apart from that. I had been worried that perhaps it was because I'd been too dumb to remove (or better yet, actually protect) bits and pieces like SuperUser and they were annoying it or something.
Get exactly the same problems as you, haven't yet been able to figure out what's wrong. Called Motorola, erm, no, I'm not able to send my phone in, I kinda need it!
Just a note though with the first part of your problem...
Problem 1: Failed Reset
Hit Factory Data Reset, phone starts up green android on screen with twirling blue stuff. Progress bar at bottom. Sits there for hours and nothing ever happens. Pulled SD card to see if that helped and tried again. Nothing.
I'll bet you that if you watch really closely, just before the screen goes blank, you'll see the android laying down with the red exclamation above him. At least I do.
Have also experimented with all the boot options, and also tried redoing the reset from the settings menu. No dice.
I'm guessing that because you've got a Maxx, you'll have a totally different service provider too.

planeray said:
Glad to see it's not just me then man. Same problem with my Razr HD. Mine was rooted, but stock apart from that. I had been worried that perhaps it was because I'd been too dumb to remove (or better yet, actually protect) bits and pieces like SuperUser and they were annoying it or something.
Get exactly the same problems as you, haven't yet been able to figure out what's wrong. Called Motorola, erm, no, I'm not able to send my phone in, I kinda need it!
Just a note though with the first part of your problem...
Problem 1: Failed Reset
Hit Factory Data Reset, phone starts up green android on screen with twirling blue stuff. Progress bar at bottom. Sits there for hours and nothing ever happens. Pulled SD card to see if that helped and tried again. Nothing.
I'll bet you that if you watch really closely, just before the screen goes blank, you'll see the android laying down with the red exclamation above him. At least I do.
Have also experimented with all the boot options, and also tried redoing the reset from the settings menu. No dice.
I'm guessing that because you've got a Maxx, you'll have a totally different service provider too.
Click to expand...
Click to collapse
Thanks for the advice but unfortunately I don't have the android with the !. If I did, I would probably be able to get into recovery. Good luck!

Have you tried to fastboot the phone?
You might lose your data, but you've already tried a factory reset. Here's what to do:
1) Download the Motorola USB drivers from here - https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
2) Download RSDLite 6.0 from here - https://hotfile.com/dl/174582400/60ad26d/RSDLite_6.0.rar.html
3) I take it you're on VZW, so download the Jelly Bean fastboot file from here - http://sbf.droid-developers.org/vanquish/VZW_XT926_4.1.1_9.8.1Q_39_VQW_CFC.xml.zip
4) Boot the phone up in fastboot mode - Turn phone off completely, on power on hold VOL+ and VOL- and press power, that should load a menu. Select "AP Fastboot"
5) Plug the phone into the PC and it should detect in RSD Lite, load the file you downloaded and flash the phone
This shouldn't ruin your warranty status, but nothing is official. I've never done this with the newer Motorola HD phones (since I don't have one yet...) but I have done this many times on many different Motorola Devices like RAZR (OG) and Droid 4, and Droid 3, etc. I'm pretty sure it'll work fine for you.
If you have anymore troubles let me know.
Good luck!

This info should be in a sticky, or a FAQ or something, very useful.

danifunker said:
Have you tried to fastboot the phone?
You might lose your data, but you've already tried a factory reset. Here's what to do:
1) Download the Motorola USB drivers from here - https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
2) Download RSDLite 6.0 from here - https://hotfile.com/dl/174582400/60ad26d/RSDLite_6.0.rar.html
3) I take it you're on VZW, so download the Jelly Bean fastboot file from here - http://sbf.droid-developers.org/vanquish/VZW_XT926_4.1.1_9.8.1Q_39_VQW_CFC.xml.zip
4) Boot the phone up in fastboot mode - Turn phone off completely, on power on hold VOL+ and VOL- and press power, that should load a menu. Select "AP Fastboot"
5) Plug the phone into the PC and it should detect in RSD Lite, load the file you downloaded and flash the phone
This shouldn't ruin your warranty status, but nothing is official. I've never done this with the newer Motorola HD phones (since I don't have one yet...) but I have done this many times on many different Motorola Devices like RAZR (OG) and Droid 4, and Droid 3, etc. I'm pretty sure it'll work fine for you.
If you have anymore troubles let me know.
Good luck!
Click to expand...
Click to collapse
Thank you for this info but unfortunately this doesn't work on my phone either. Computer will not recognize the phone. I did everything as suggested. I got to load the file and it fails almost instantly.

bdbaity said:
Thank you for this info but unfortunately this doesn't work on my phone either. Computer will not recognize the phone. I did everything as suggested. I got to load the file and it fails almost instantly.
Click to expand...
Click to collapse
That means we need the right drivers. Try downloading the other USB drivers from the Motorola site. Also what OS are you using?
Sent from my XT894 running ICS

danifunker said:
That means we need the right drivers. Try downloading the other USB drivers from the Motorola site. Also what OS are you using?
Sent from my XT894 running ICS
Click to expand...
Click to collapse
Windows 8

bdbaity said:
Windows 8
Click to expand...
Click to collapse
Yes... I'm really not surprised. I have had major driver issues with Android devices on Windows 8.
When you plug in the phone through fastboot mode, can you take a screenshot of your device manager? Try to double click on the device and locate the Motorola fastboot device.
Sent from my asus_laptop using Tapatalk 2

danifunker said:
Yes... I'm really not surprised. I have had major driver issues with Android devices on Windows 8.
When you plug in the phone through fastboot mode, can you take a screenshot of your device manager? Try to double click on the device and locate the Motorola fastboot device.
Sent from my asus_laptop using Tapatalk 2
Click to expand...
Click to collapse
Smart man.... That was the first thing I did was look in device manager and it was a mess while the phone is in fastboot. Computer recognizes the phone fine while it's powered booted up and on. I can get RDLite to find it and try to start and force the file to the phone but the moment it goes into fastboot it fails every time. I got Verizon sending me another phone today.... I appreciate your help on this... I'd buy you a beer if I could! :highfive:

bdbaity said:
Smart man.... That was the first thing I did was look in device manager and it was a mess while the phone is in fastboot. Computer recognizes the phone fine while it's powered booted up and on. I can get RDLite to find it and try to start and force the file to the phone but the moment it goes into fastboot it fails every time. I got Verizon sending me another phone today.... I appreciate your help on this... I'd buy you a beer if I could! :highfive:
Click to expand...
Click to collapse
No problem. I'm going to look for ways to fix this Windows 8 driver issue. I've had problems with nexus 7, Galaxy S, Motorola phones, etc...
Sent from my XT894 running ICS

Ap Fastboot not working

Hello, i have an ME865 (the one from asia)
My phone problem... one day i just tried to wake up my phone, and doesnt wake... just plugged it to charger and screen showed up... so... my power button is messed up...
i need to root my phone for key changing apps..
but heres the deal... Heres what i have tried...
Lots of .bat rooting tools... some just do a lot of restarts... but in cmd says denied denied denied denied....
well... i found the one supposed to be the one i need for this model... 4.0.4HKTW_Root
but now i encountered other problem... the fastboot isnt working....
after the .bat file reboots my phone, my phone just turn off... it doesnt go to fastboot....
after seeing this... i tried the RSD lite, for flashing to retail asia and try to root....
But......
Vol+,Vol-, insert battery - go to ap fast boot - "just black screen" does nothing... its powered on but nothing....
also tried the magic thing....
Vol+ insert usb cable... white light turns on but nothing....
i need help T-T

FernandoMX said:
...but now i encountered other problem... the fastboot isnt working....
after the .bat file reboots my phone, my phone just turn off... it doesnt go to fastboot....
after seeing this... i tried the RSD lite, for flashing to retail asia and try to root....
But......
Vol+,Vol-, insert battery - go to ap fast boot - "just black screen" does nothing... its powered on but nothing....
also tried the magic thing....
Vol+ insert usb cable... white light turns on but nothing....
Click to expand...
Click to collapse
Not trying to dash your hopes, maybe just save you some time: http://forum.xda-developers.com/showpost.php?p=32799824&postcount=1
(Somebody please correct me if I'm wrong, because Lord knows I want to be wrong about this one (really though, I do))

wormmd said:
Not trying to dash your hopes, maybe just save you some time: http://forum.xda-developers.com/showpost.php?p=32799824&postcount=1
(Somebody please correct me if I'm wrong, because Lord knows I want to be wrong about this one (really though, I do))
Click to expand...
Click to collapse
but my phone boots... it works... there should be a way to work this out...

FernandoMX said:
but my phone boots... it works... there should be a way to work this out...
Click to expand...
Click to collapse
From what I gathered:
You've tried and failed multiple times to flash a working ROM to your phone, meaning it's probably in some in-between state of broken and working, which can be hard but not impossible to recover from.
You can't boot into Fastboot, which is a requirement to fix a soft brick based the post I linked
You get a white LED with a black screen, which, according to that post, is a hard brick.
So can you or can you not get into fastboot, or at least to the splash screen for the normal bootloader?

wormmd said:
From what I gathered:
You've tried and failed multiple times to flash a working ROM to your phone, meaning it's probably in some in-between state of broken and working, which can be hard but not impossible to recover from.
You can't boot into Fastboot, which is a requirement to fix a soft brick based the post I linked
You get a white LED with a black screen, which, according to that post, is a hard brick.
So can you or can you not get into fastboot, or at least to the splash screen for the normal bootloader?
Click to expand...
Click to collapse
as i told you... my phone boots perfectly... but doesnt enter into fastboot, or just gets into a blank screen...
i just need to use other button as a wake up, thats all i need... anyideas of what can i do?

[Q] HTC Desire x not booting

Dear Frnds,
This is my 1st post in XDA, Need help,
Using HTC desire x.
Yesterday I selcted to upgrade my OS from ICS to JB, the download was successful, and started to install.
1st the Red triangle symbol appeared and then the HTC boot screen, Nothing further. U left the phone for a long time thinking the new OS is getting booted. Then realised got stuck up in updation. The phone doesnt boot,
I have tried Hard reset- not happening.it again comes back to boot screen and stucks.
Recovery- Not happening.
With addition to above, there is one more prob- I cant switch on when its connected to charger, i need to disconnect charge to switch it on.
Nor when its on if i connect charger it doesnt charge.
Note- When i mentioned device on, it implies only only boot screen.
The device is still under warranty, should i take it to service for flash? Or do i have any other solutions for this.?
This is an unrooted device
Kindly help.
Thanks & regards,
Avinash.v

alvzodiac said:
Dear Frnds,
This is my 1st post in XDA, Need help,
Using HTC desire x.
Yesterday I selcted to upgrade my OS from ICS to JB, the download was successful, and started to install.
1st the Red triangle symbol appeared and then the HTC boot screen, Nothing further. U left the phone for a long time thinking the new OS is getting booted. Then realised got stuck up in updation. The phone doesnt boot,
I have tried Hard reset- not happening.it again comes back to boot screen and stucks.
Recovery- Not happening.
With addition to above, there is one more prob- I cant switch on when its connected to charger, i need to disconnect charge to switch it on.
Nor when its on if i connect charger it doesnt charge.
Note- When i mentioned device on, it implies only only boot screen.
The device is still under warranty, should i take it to service for flash? Or do i have any other solutions for this.?
This is an unrooted device
Kindly help.
Thanks & regards,
Avinash.v
Click to expand...
Click to collapse
HY,i had this problem ,here is how you can solve it .If you can ,enter the phones stock recovery(volume up+power) and go into bootloader mode ,then open cmd on your computer and tipe this fastboot flash recovery recovery-clockwork-touch-5.8.2.7-endeavoru.img ,this worked for me.This might have happened when you flashed the boot.img that was not installed correctly.if you need more information just tell.

Hi,
Thanks for the reply,
i had been dere and also seen the msg in my device as usb boot mode,
but wen i entered in cmd it says not recognised by internal or external command. operable batch file.
whats this about.
should i jus type "(fastboot flash recovery recovery-clockwork-touch-5.8.2.7-endeavoru.img)
does this required and special characters ?
The syn drivers are been installed
Plz suggest m not dat good in softwares.
thanks

alvzodiac said:
Hi,
Thanks for the reply,
i had been dere and also seen the msg in my device as usb boot mode,
but wen i entered in cmd it says not recognised by internal or external command. operable batch file.
whats this about.
should i jus type "(fastboot flash recovery recovery-clockwork-touch-5.8.2.7-endeavoru.img)
does this required and special characters ?
The syn drivers are been installed
Plz suggest m not dat good in softwares.
thanks
Click to expand...
Click to collapse
HY,are you rooted,because this is the only way you can do this what io told you previously.If you just updated the device software trough an official htc update,the thing that might cause this should be the hard reset you did.TRY to power down the device completly,and restart it,if it doesnt boot and works ,it means that you have no recovery installed on your device,i solved that by typing this in cwm fastboot erase cache but again i did this because i am rooted,also if thye first one didnt work you needed to tipe into cmd before that comand fastboot devices,to be sure your device is connected.SO IF YOU did what i told you before adn it didnt work even if you redo it ,try to change the RUU of your device (ROM UPDATE UTILITY),OR you can do this if you are rooted you are now in recovery(red triangle) where you should press volume up + power and you will get a small menu that says clockworkmode update.zip ,and you should press that.

Motorola Razr HD LTE XT925 4.1.2 boot loop

I'm stumped with this issue of my Motorola Razr HD LTE XT925 Rogers version 4.1.2 being in a boot loop. It started when I did a factory reset to try and fix some camera issues that I was having it started up with the Motorola red M icon then went to proceed with the factory reset with the android icon with the spinning blue object then restarts and just does a loop I have tried some steps that I found that I will list but all are unsuccessful and I did try them several times. It is stock firmware but was rooted with one click rooting program can't remember the name I did nothing else to the firmware.
Power + volume down for 10 seconds (simulates a battery pull)
Stock recovery tried wiping data and cache and then rebooting
Tried to use the boot menu normal start up and factory options
I did however get it to boot to the Rogers logo screen once but it just froze and had to restart it
I am currently trying get ADB tool to installed and get it working to see my phone as well as RDS Lite 6.1.6 it wont show any info about the phone but when in fastboot mode RDS Lite see it as connected in fastboot but no info about the phone shows up in the top left box as it has shown before also tried Super ADB Tool it show nothing at all I will continue to try and get the tools working.
Any help in getting the phone to boot normally is greatly appreciated.

I was also wondering if any body knows a good way to completely wipe the razr XT925 and restore the stock firmware that would also help.

OK so I have ADB installed and working I think put my XT925 in fast boot mode then I put in code adb devices in to the windows command console but show nothing listed and my phone says it is in fastboot mode and usb is connected and windows sees it as well but not ADB. There is no errors ether I am so confused as to why ADB and RSD show no info about my phone? I will see if its any of my drivers that are missing.
I went ahead and tried to flash my phone with RSD lite 6.1.6 with no luck the boot loop is preventing it from proceeding with the flash is this just a lost cause and there is no fix for it. The only thing I can think of is that I have to unlock the boot loader is that even an option when I can't even get boot into android? Any one got any ideas?

I was messing a round with my phone and try to get it working with any of the tools and had turned of the phone to stop it from constantly showing the red M icon and the android icon with the blue spinning object over and over but still had the phone plugged in to the computer and was looking in device manger in windows and seen this QHUSB_DLOAD with no drivers for it and looked at the VID & PID ids (USB\VID_05C6&PID_9008
) and searched for drivers thinking that is what is missing for my phone as I have never see it before and it is Qualcomm modem flashing port I don't know what to do did really mess up my phone by just doing a factory restore?
Some help or clarification would help a lot now as it is a bit troubling that I am unable to fix the Motorola Razr XT925 and might be bricked just by doing a factory restore. :silly:

OK I am getting desperate here I will do anything to stop it from looping I have even tried house of motos way just the same thing still if I can stop it from looping I can get it to work but does anyone knows a way to wipe the phone completely or stop it from this infuriating loop???
Just as a side note I found that forcing it in to normal start up with the wall charger plugged in it will charge when done then it will show the rogers logo like its booting but does nothing.

I have searched the forms and google now for 2 days about any way to fix the boot loop but all just say to do things that I have tried many different ways many times and the tools don't work or will work like RDS but it is unable to continue do to the loop of it doing a factory restore then restarts.
If any body has any ideas at all or can at least point me in the right direction would be a life saver I will even jtag the phone if i have to, if even that's possible

Have you booted into fastboot mode?
Have tried to rsd to stock from fastboot?

Darbness said:
Have you booted into fastboot mode?
Have tried to rsd to stock from fastboot?
Click to expand...
Click to collapse
Thanks for the reply, I have gone into fastboot mode and used RSD to try and flash the stock rom but when it restarts the phone its unable to countiue becuse it is uable to get past the bootloop

If your phone is bootloader locked you can always take it back to the carrier, that's it if you have guarantee. I suggest you try a earlier version of RSD lite, 6.1.4 for example, and see how it goes.
Sent from my RAZR HD using xda app-developers app

Hydr0id said:
If your phone is bootloader locked you can always take it back to the carrier, that's it if you have guarantee. I suggest you try a earlier version of RSD lite, 6.1.4 for example, and see how it goes.
Sent from my RAZR HD using xda app-developers app
Click to expand...
Click to collapse
OK, not able to take it to Rogers some issues with doing that but will try RSD lite 6.1.4 besides that no other ways?

I had the same issue yesterday. Received a phone call and my phone shut off and started looping on the red M logo, but no further. I did everything in my power to get RSD Lite and ADB to recognize my phone in fastboot mode. Nothing. Then, I moved the USB port to another port on my laptop, and viola, RSD Lite picked it up, but ADB never did. Using the stock firmware available for my 926, I was able to revert back to the latest version of JB for my phone. I did also have to run RSD Lite in *administrator mode* in order to get success. Hope any of these tips helps you out.
Also, even though I was successful in flashing, I was still in loop mode until... I had to wait for the battery to die and the phone to shut all the way off. Then after powering up, it came up. I tried the volume down + power key, but it would only reset the phone, it would not completely power it off like it needed. This is not something I have seen on any forum anywhere, so hopefully it helps.

xaneth said:
I had the same issue yesterday. Received a phone call and my phone shut off and started looping on the red M logo, but no further. I did everything in my power to get RSD Lite and ADB to recognize my phone in fastboot mode. Nothing. Then, I moved the USB port to another port on my laptop, and viola, RSD Lite picked it up, but ADB never did. Using the stock firmware available for my 926, I was able to revert back to the latest version of JB for my phone. I did also have to run RSD Lite in *administrator mode* in order to get success. Hope any of these tips helps you out.
Also, even though I was successful in flashing, I was still in loop mode until... I had to wait for the battery to die and the phone to shut all the way off. Then after powering up, it came up. I tried the volume down + power key, but it would only reset the phone, it would not completely power it off like it needed. This is not something I have seen on any forum anywhere, so hopefully it helps.
Click to expand...
Click to collapse
Thanks for the reply, I was thinking along the same lines as that but trying it on a freshly installed windows plus on different computer and just have RSD lite 6.0 and my Motorola drivers for my phone installed. I was thinking that it was my current motherboard that has a Intel usb 3.0 controller on it and my old motherboard did not as I manually updated my phone from 4.0.4 to 4.1.2 before on my old motherboard and had no issues and will fallow the instructions to the letter and will triple check as well. I will see how this goes and hope it works as its my last option to get it working.

OK so trying to reflash the phone from a different computer with a fresh install of windows buy did not work.
I was looking though the options in the android system recovery menu and two options stood out are:
apply update from external storage
and
apply update from ADB (wont work as ADB does not see the phone)
would doing an update with an SD card with the firmware on it work or is it for some other purpose?

osalot said:
OK so trying to reflash the phone from a different computer with a fresh install of windows buy did not work.
I was looking though the options in the android system recovery menu and two options stood out are:
apply update from external storage
and
apply update from ADB (wont work as ADB does not see the phone)
would doing an update with an SD card with the firmware on it work or is it for some other purpose?
Click to expand...
Click to collapse
I'm not sure, never flashed that way. If it isn't too much to ask, can you tell me the process you are following to flash the stock rom step by step?, to see if I can somehow help you out, it's really odd It doesn't work.
Sent from my RAZR HD using Tapatalk

Hydr0id said:
I'm not sure, never flashed that way. If it isn't too much to ask, can you tell me the process you are following to flash the stock rom step by step?, to see if I can somehow help you out, it's really odd It doesn't work.
Sent from my RAZR HD using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply, The steps I take to flash my phone is to first put my phone in to fast boot mode then connect my phone to the back of my pc then start up RSD Lite and add the latest firmware for my XT925 in RSD then let it load the firmware and it restarts the phone. it starts up to the non animated red M icon then the android with the spinning blue object in its chest comes up but then shuts off and restarts and have left it for several hours until it died and had to recharge it up.If I can I will post a video of how I flash it and what the phone does.
also is it normal for RSD Lite not to show the imei number of the phone or any thing about it in the top left box (Device properties) when you click on the modal?, all I get is N/A in Device properties box.

Yes, that is completely normal, that only appears when the flash is succesful and you get past the "select language" screen, but seeing that you're stuck in the M logo means that you haven't got there yet, in the mean time it will still appear no imei and no info.
Sent from my RAZR HD using xda app-developers app
---------- Post added at 04:08 PM ---------- Previous post was at 04:01 PM ----------
Here, try this: http://www.android.gs/unroot-droid-razr-hd-xt926-downgrade-stock-firmware/
The RSD process following the exact same instructions found there on a Windows with USB 2.0, and it is preferred you use RSD 6.1.4 (if you don't have it I can post it here if you want)
Your build to flash is found here: http://sbf.droid-developers.org/
Search for the one the phone brought when it was just bought, it has to be from your carrier.
Btw: did the flashing gives you any errors at all or not? Also, do you have bootloader unlocked? Just some details I'm curious, but seeing your phone does finish the process and restarts means it probably doesn't get any errors, anyway I'm just curious.
Sent from my RAZR HD using xda app-developers app

Hydr0id said:
Yes, that is completely normal, that only appears when the flash is succesful and you get past the "select language" screen, but seeing that you're stuck in the M logo means that you haven't got there yet, in the mean time it will still appear no imei and no info.
Sent from my RAZR HD using xda app-developers app
---------- Post added at 04:08 PM ---------- Previous post was at 04:01 PM ----------
Here, try this: http://www.android.gs/unroot-droid-razr-hd-xt926-downgrade-stock-firmware/
The RSD process following the exact same instructions found there on a Windows with USB 2.0, and it is preferred you use RSD 6.1.4 (if you don't have it I can post it here if you want)
Your build to flash is found here: http://sbf.droid-developers.org/
Search for the one the phone brought when it was just bought, it has to be from your carrier.
Btw: did the flashing gives you any errors at all or not? Also, do you have bootloader unlocked? Just some details I'm curious, but seeing your phone does finish the process and restarts means it probably doesn't get any errors, anyway I'm just curious.
Sent from my RAZR HD using xda app-developers app
Click to expand...
Click to collapse
thanks for the reply, I have just tried the the steps in the link you provided and I used RSD lite 6.1.4 and got the 4.0.4 Rogers firmware for my XT925 that it originally came with and waited an hour but just did the same thing, I don't get any errors when flashing although RSD displays to start the phone up manually and I have a locked boot loader (Device is LOCKED: Status Code: 0) I can how ever get it to go to the animated red M icon and then the rogers logo by selecting normal power up from the boot menu but doesn't boot in to android.

osalot said:
I was also wondering if any body knows a good way to completely wipe the razr XT925 and restore the stock firmware that would also help.
Click to expand...
Click to collapse
http://theunlockr.com/2012/01/24/how-to-restore-the-motorola-droid-razr-using-fastboot-files/

Ok, so I think I maybe doing something incorrectly so I will put all the steps I did to reflash my phone and will add some pics and a video if possible.It took me a few days to get another phone to use for vids and pics the phone I used to for video and pics Samsung Captivate, unbrickable ya can't kill it.
1. I have installed RSD Lite 6.1.4
2. Installed the latest Motorola drivers by down loading the Motorola Device Manager
3. Down loaded the firmware for my phone android 4.1.2 full file name ---> 9.8.2Q-8-XT925_VQL-12.2_CANADA_VANQJBLTEFRCI_P004_CFC_fb.xml.zip
4. Put my phone in fast boot mode then connected my phone to my netbook on the side or on the back usb 2.0 port on the PC with the original Motorola usb phone cable tried both to be sure
5. Started up RSD Lite 6.1.4 and load the firmware and selected Decompress only
6. Checked RSD Lite to make sure my phone is connected and showing up and RSD Lite shows (Fastboot VQUISH_U S USB N/A Connected)
7. I then selected start button on RSD Lite and it flashed the firmware with out issues or errors
8. phone restarts fine from fastboot left it for 1:30 RSD displays to reboot the phone manually but the phone does not do anything else but reboot constantly left the phone doing that until it ran out of battery
Pic of XT925 in fastboot mode not connected
Pic of RSD with phone connected in fastboot mode ready to be flashed
Video of phone restarting after being flashed and looping (click the link below)
http://s1295.photobucket.com/user/Osalot-Ruin/media/RSDandphonevideoCapture_zpsff85211b.mp4.html
Pic of RSD after leaving the phone for 1 hour and 30 minutes

In the steps I don't see the XML file editing, did you deleted the getvar line in the XML file?
Sent from my RAZR HD using XDA Free mobile app

xt925 bricked - flashing stops at system step

Few weeks ago my phone started closing apps every now and then, sometimes even restarting itself when under "heavy" load like opening Snapchat filters with face recognition for example (maybe the processor is failing?).
The reboot sometimes took 5 minutes, sometimes more. One time it took the phone 1 hour to reboot.
A few days ago it rebooted itself and got stuck on the M logo for hours, I waited literally until battery drained.
Anyways, I tried to flash Android back on it on fastboot mode with RSD but it always stops at the system img step.
It says "PHONE returned FAIL" on RSD.
My Bootloader is Unlocked btw. Battery says OK. Status Code says 3. Fastboot reason says Sticky bit fastboot after the RSD restarts the phone.
I have tried with 3 different files and all stop at flashing system step. I had flashed 4.4 on it before. My phone is originally from Telcel (Mexico)

mauber said:
Few weeks ago my phone started closing apps every now and then, sometimes even restarting itself when under "heavy" load like opening Snapchat filters with face recognition for example (maybe the processor is failing?).
The reboot sometimes took 5 minutes, sometimes more. One time it took the phone 1 hour to reboot.
A few days ago it rebooted itself and got stuck on the M logo for hours, I waited literally until battery drained.
Anyways, I tried to flash Android back on it on fastboot mode with RSD but it always stops at the system img step.
It says "PHONE returned FAIL" on RSD.
My Bootloader is Unlocked btw. Battery says OK. Status Code says 3. Fastboot reason says Sticky bit fastboot after the RSD restarts the phone.
I have tried with 3 different files and all stop at flashing system step. I had flashed 4.4 on it before. My phone is originally from Telcel (Mexico)
Click to expand...
Click to collapse
Did you ever solve this issue?? I've got pretty much the same issue here, except mine is bricked... Won't even turn on, but if I connect to my pc the led turns green and after a few minutes it turns on, straight to fastboot. Same fastboot reason and everything. When I try to flash with rsd, it stays at step 2, trying to flash the sbl1 file... Then it fails and says PHONE returned FAIL... Any info from anyone is greatly appreciated!!

Luisit0 said:
Did you ever solve this issue?? I've got pretty much the same issue here, except mine is bricked... Won't even turn on, but if I connect to my pc the led turns green and after a few minutes it turns on, straight to fastboot. Same fastboot reason and everything. When I try to flash with rsd, it stays at step 2, trying to flash the sbl1 file... Then it fails and says PHONE returned FAIL... Any info from anyone is greatly appreciated!!
Click to expand...
Click to collapse
Nope Gave up and getting a Moto G 3rd gen

mauber said:
Nope Gave up and getting a Moto G 3rd gen
Click to expand...
Click to collapse
Ahh darn... Well, hopefully someone else sees this thread and is able to help out... Thanks anyways!

Hello, Luisit0 if your battery went bad then it could do that. Did you try hitting the power button when device is plugged into the home charger of the wall outlet? If you get to the M logo when you do that then its just the battery. If It does not do that and nothing happens you need a fastboot cable so you can flash the stock firmware. the fastboot cable will allow you to go to fatsboot mode without a battery.

OGdroidster said:
Hello, Luisit0 if your battery went bad then it could do that. Did you try hitting the power button when device is plugged into the home charger of the wall outlet? If you get to the M logo when you do that then its just the battery. If It does not do that and nothing happens you need a fastboot cable so you can flash the stock firmware. the fastboot cable will allow you to go to fatsboot mode without a battery.
Click to expand...
Click to collapse
HI, thanks for the reply. The thing is, the phone won't even get to the M logo. It charges and everything, but it powers up and goes straight to fastboot... It even said battery low, and after a while plugged in, it said battery ok, so I guess it's charging right. But like I said, no matter what combination I use, even the volume up + power button, it only goes straight to fastboot... I've tried numerous times to flash the Brazil and PR latam firmwares, and even after deleting the getvar and the md5 lines, it still gives me an error on step 2 when attempting to flash the sbl1 file and says FAIL on rsd lite 6.1.4...

Luisit0 said:
HI, thanks for the reply. The thing is, the phone won't even get to the M logo. It charges and everything, but it powers up and goes straight to fastboot... It even said battery low, and after a while plugged in, it said battery ok, so I guess it's charging right. But like I said, no matter what combination I use, even the volume up + power button, it only goes straight to fastboot... I've tried numerous times to flash the Brazil and PR latam firmwares, and even after deleting the getvar and the md5 lines, it still gives me an error on step 2 when attempting to flash the sbl1 file and says FAIL on rsd lite 6.1.4...
Click to expand...
Click to collapse
I am going to give you a two download links one to download proper drivers and another link for another version of rsd to try and flash your device back to life but first i need to know if your running 64bit system or 32bit system.

OGdroidster said:
I am going to give you a two download links one to download proper drivers and another link for another version of rsd to try and flash your device back to life but first i need to know if your running 64bit system or 32bit system.
Click to expand...
Click to collapse
That would be perfect!! I'm running 64bit windows 8

Luisit0 said:
That would be perfect!! I'm running 64bit windows 8
Click to expand...
Click to collapse
first install the drivers download link Here http://forum.xda-developers.com/attachment.php?attachmentid=3187938&d=1425146663 then install them on your windows 8 then install this rsd version after you uninstall the one you currently have and here is the link http://forum.xda-developers.com/attachment.php?attachmentid=3388466&d=1435873884 if this does not work hit me up after monday im in the middle of finals and working on a big programming project due monday after that I can help you figure this out if this does not work.

OGdroidster said:
first install the drivers download link Here http://forum.xda-developers.com/attachment.php?attachmentid=3187938&d=1425146663 then install them on your windows 8 then install this rsd version after you uninstall the one you currently have and here is the link http://forum.xda-developers.com/attachment.php?attachmentid=3388466&d=1435873884 if this does not work hit me up after monday im in the middle of finals and working on a big programming project due monday after that I can help you figure this out if this does not work.
Click to expand...
Click to collapse
Great!! Thanks so much!! I'll try this as soon as I get home in a few minutes, and hit you up after. Thanks again!!
EDIT: Okay so just a little update... I installed the drivers and it seems those were exactly the ones I had already installed, then I installed rsd lite 6.2.4 which you provided... Who wouldve known it was all in the version lol I was using 6.1.5 and, apparently, all I needed was to update... 6.2.4 did the trick!! However, not exactly... The firmware did finally flash completely and successfully, however it still boots directly to fastboot. The difference is, I can now actually access the boot menu holding volume down + volume up + power buttons, though every option I select only makes the bootloader unlocked warning come up and freeze there until I manually turn the phone off holding down the power button. If I select Normal Powerup, after a few seconds the warning goes away, but it never boots up. The other difference is, that now on fastboot, the reason now says "Sticky bit factory_fastboot". I'm going to attempt and flash the same firmware again, or my claropr latam firmware, or pretty much any other latam firmware and see if one of them works. Thanks again so much for your help so far!!!!
EDIT 2: IT LIVES!!!!!! Lol using rsd lite v6.2.4 did the trick. Apparently all I needed was to use the latest version of rsd lite... Man, I honestly cant thank you enough, you saved me a few 3 digit bucks on a new phone!! Lol, thanks so much for all your help!!

Luisit0 said:
Great!! Thanks so much!! I'll try this as soon as I get home in a few minutes, and hit you up after. Thanks again!!
EDIT: Okay so just a little update... I installed the drivers and it seems those were exactly the ones I had already installed, then I installed rsd lite 6.2.4 which you provided... Who wouldve known it was all in the version lol I was using 6.1.5 and, apparently, all I needed was to update... 6.2.4 did the trick!! However, not exactly... The firmware did finally flash completely and successfully, however it still boots directly to fastboot. The difference is, I can now actually access the boot menu holding volume down + volume up + power buttons, though every option I select only makes the bootloader unlocked warning come up and freeze there until I manually turn the phone off holding down the power button. If I select Normal Powerup, after a few seconds the warning goes away, but it never boots up. The other difference is, that now on fastboot, the reason now says "Sticky bit factory_fastboot". I'm going to attempt and flash the same firmware again, or my claropr latam firmware, or pretty much any other latam firmware and see if one of them works. Thanks again so much for your help so far!!!!
EDIT 2: IT LIVES!!!!!! Lol using rsd lite v6.2.4 did the trick. Apparently all I needed was to use the latest version of rsd lite... Man, I honestly cant thank you enough, you saved me a few 3 digit bucks on a new phone!! Lol, thanks so much for all your help!!
Click to expand...
Click to collapse
So you were able to boot into your ROM.

OGdroidster said:
So you were able to boot into your ROM.
Click to expand...
Click to collapse
Yeah, finally it's back to life and working again. Turns out all I needed was to use the 6.2.4 version. Thanks for the link! I would've never thought it was just that :highfive:

Luisit0 said:
Yeah, finally it's back to life and working again. Turns out all I needed was to use the 6.2.4 version. Thanks for the link! I would've never thought it was just that :highfive:
Click to expand...
Click to collapse
Your welcome, happy that it booted. Awsome! You ever need something or some help just hit me up.

xt 925 bricked?
Hi together...
need help...I wanted to reactivate my RAZR HD.....I flashed the Stock without any problem -> then ota dowload....and then only Fastboot mode...
gratis bilder