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Remote Desktop Cannot Connect

Hello all:
(first of all, I apologize for the double post, I erred and replied to a thread in the diamond forum)
I'm having problems getting my remote desktop to work. Been trying to connect since I picked up my Fuze on the 11th.
I have three different computers that I can successfully administer via my desktop. I've tried using 3G to connect, no success. I've tried using Wi-fi to connect, no success. I've used local computer names, IP addresses, properly forwarded ports --
It has to be a setting I'm missing on the phone. Any ideas? TIA

What version of Windows are you trying to connect to? Do you have a Firewall? And have you done the port forwarding on the router?
But the only options you need is Computer: IP Address and the user name and password. Use a Domain if you are connecting to PCs on a domain. Also when I logged in not using 16bit color under options the PC was almost unusable.

My attempts
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.

3daysaside said:
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.
Click to expand...
Click to collapse
Okay its been awhile since I used 2k3 sever. Using 2k8 lately but are you trying to use Terminal Server? and if your using 2k3 and you have ISA enabled I know it can be a pain to do port forwarding with it. But let me get this stright. You have no issues using XPs Remote Desktop to log into the server machines Terminal Server/Remote Desktop? Here is an idea. Whatever port your running Terminal Server/Remote Desktop type the IP Address with a : and port. IE 192.168.0.1:3000
Also if you would like you can PM the IP address of one of the Machines and I will try from my phone that I know is working with my machine. I am pretty sure you don't need to end a user name or password and it will bring me up to the login screen or you can make a temp account. On also on the Win2k3 machine I am pretty sure you have to add the option to login with Terminal Server even if its the Administrator account.

I am able to connect to my local XP machine over wifi using the ip addy/no port. Hostname (DNS) connection attempt failed, though. My 2k3 server's power supply died or I would test that for you.
No special router config (port fwd) for my device had been done.
The fact that you can't get to your local box on your local network is where I'd start.

Local Network Issues
Thanks again to you both...
I think that might be the problem -- the local network setup. I can connect via wifi, and browse the web. However, I can't install a network printer using the WinMo app that's included, and I can't seem get to the local PC even when I use the local IP instead of the DNS name. I did check, I'm being issued an IP address by the router (obviously), but still no dice on anything relating to network based traffic.
Is there a way to ping using WinMo? I'd like to be able to use that start.

Cont..
Also, I've noticed that I don't get the same error each time. Depending on which machine I'm trying to connect to, it'll give me an error with either two or three options as to why it's not working. Trying to figure out what that's telling me.
As far as Terminal Services are concerned, when I connect from the desktop, I believe I'm using Remote Desktop there (honestly, I haven't been paying attention -- I just use whatever pops up when I type 'mstsc' from the Run dialog, lol), and I can connect to the 2003 server. However, I can't play with this anymore today, because apparently the server is down, and I won't be able to get to it till Monday.
I think I'm going to go play with the ATT proxy and see if that changes anything. I think mine is still enabled because I read that it might help with the GPS problems...

I have found some freeware app... pocketping 1.6 and microsoft has a network tool offering which I am not sure will work on WM6. I have no exp. with either tool on WM.
Can you get to your http/https router mgmt interface from the device? Check your router's client table? Does your router have any logging capabilities?
Sorry, more questions than answers.

Router
I am able to "dial" into the router from my phone -- it shows the HTCP4600 in the clients table with an IP of 192.168.2.108 ... all good.
My logging on the router was disabled, but now it is enabled. What should I be looking for?
I think i'll try the pocketping...

Now make sure inside of the router then you have all the correct ports forwarded.

It should be port 3999 to 3999 On UDP and TCP and then your PC ip behind the firewall.

Pocketping, JETCET Print 5, and success
Here's the update:
Discovered that by disabling the AT&T proxy on the Fuze, I was finally able to connect to my network printer -- the Fuze doesn't have the drivers for my printer, but that's another thread.
So I was able to make my first IN-Network contact. Installed pocketping 1.6, and it's a very useful tool. I'm able to successfully ping the computers on my network now that the proxy is disabled -- an voila...I can also connect to my laptop on my own network! The main trick was to use the network IP address and not the DNS name.
Thanks to both of you who helped out.

Open a window from PC to PPC?

UPDATED INFO:
I am a captionist for the deaf/hard of hearing and I use my laptop to type and give my client my phone to view what I'm typing. I am at different locations all the time. The way it has worked conveniently in the past for me is by bluetooth activesync connection and Innobec Sidewindow to use my phone as an extended display. I can no longer do that after updating from XP to windows Vista, so I am looking for alternatives.

Did you try Remote Desktop? That worked for me in Vista and 7

cmstackar said:
Did you try Remote Desktop? That worked for me in Vista and 7
Click to expand...
Click to collapse
I'll be honest. I have a hard time setting up remote desktop, port forwarding, IP addresses, and all that. Can it be done through bluetooth?
I will be using this for my laptop and windows mobile phone to take to work at different locations. So I will be on the go the whole time. Will remote desktop be for me?
Also, I'm using Vista Home Premium, so is the Remote Desktop that came with my windows mobile phone even an option, or would I have to have Vista Ultimate?

it can be don using pan bluetooth but not bluetooth network connection over activesync
as when one take over the desktop the user is log'd out and that ends the activesync session

Rudegar said:
it can be don using pan bluetooth but not bluetooth network connection over activesync
as when one take over the desktop the user is log'd out and that ends the activesync session
Click to expand...
Click to collapse
Thanks for that info. So I can do this with Vista Home right? I don't need Ultimate?
Can you please provide some info on how to go about setting up PAN bluetooth and remote desktop, or a link to some good info even. Thanks..
Edit: Is having a PAN bluetooth the same thing as having my device paired with my computer?

Well after 6 hours of trying to figure out how to remote desktop via bluetooth, I've given up. I got stuck trying to set up PAN bluetooth, since I could not find the option for PAN Bluetooth anywhere; I only found LAN Bluetooth Network. My bluetooth device must not support it.
I'm still desperately looking for alternatives if anybody has any ideas, otherwise I'll have to resort to installing XP and do it with Innobec Sidewindow like I've done in the past. I was hoping I didn't have to downgrade from Vista though.

VNC for windows mobile won't work ?

Gregory said:
VNC for windows mobile won't work ?
Click to expand...
Click to collapse
VNC is remote desktop right? Correct me if I'm wrong, but I would need to have access to the internet in order to do this right? Can it be done via bluetooth?
Okay, regardless of that - I will attempt to do this if you can help me. If you have experience in this, can you tell me specific programs I will need to download for my phone and/or my laptop and I will try to go from there. Thanks.

Edit: I've updated the first post with more details on what I'm looking for.
As I'm looking further into VNC, I want to repeat that the computer I would be accessing through my phone will be taken to different locations with me while I'm at work. I'm only reading of features about having remote access to computers at home, or some fixed location. So I don't know if VNC is for me. Please let me know if that's correct, otherwise I will look further into it.

I tell ya, I'm real dedicated. I've been on this since I posted at 10am this morning and I've learned lots so far.
VNC seems to be a cool feature and I've successfully connected my laptop with my phone with my WLAN. I've still yet to figure out if I can do it without a wireless router or internet connection, using just bluetooth or wifi adapter. If anybody here has the answer, please let me know.
Thanks.

Help: remote desktop

hello, i show on youtube my hd2 can remote desktop
but i try many time d, still cant not,
it pop up:
cannont connect. likely reasons are:
1. the remote computer is not set up for this.
2.reacher the maximum number of connections.
3.a network error occured while connecting.
i follow all the youtube teach, but still cannot
anyone pro can help, thank
i dont wan waste this function for my hd2...
thank a lot

follow this youtube oso cant
1.http://http://www.youtube.com/watch#playnext=1&playnext_from=TL&videos=c8vPemJbMLU&v=QFiDZ_wBAtM
2.http://www.youtube.com/watch#v=_qlYmk9BzMk&feature=related
3.http://www.youtube.com/watch#playnext=1&playnext_from=TL&videos=V1Nij2F8qOs&v=0Gy9HERZVf0

What windows version does your PC run?
Have you actually activated remote desktop on the PC?
Are you trying to connect via local network (are you at home) or from another place? If from another place, have you configured your router to forward port 3389 to your PC?

I'm having the same problem.. Not had any experience in remote desktoping myself (except stopping the Work's IT guy from spying on me whilst i trawl through XDA good at stopping, not so good at starting )
I think the reason I havent managed to get it to work is down to my router (Thompson peice of s*it!) wont let me.....
What i'm trying to get at is it might be your router...

Can't do it either, Thompson router might be my issue.

i did'nt look at the youtube vids, so i'm not sure you already looked into this. when on the target computer remote desktop is probably already on, but did you also allow all (older) versions of remote desktop te connect?
i remember that option is there since vista (perhaps even XP). for example: when that option is turned off in vista, any xp machine won't be able to connect. i'm pretty sure remote desktop mobile qualifies for 'old'

1. Right click on My Computer , properties , remote , enable remote on this computer
2. Do not obtain private address automaticly from your router , use static IP private address instead ,and on your router do a port forwarding to that static address
example 192.168.0.10 port 3389
3.Install client from dyndns.org that will map your IP address to your dynamicly changing IP global address that your service provider assignes you
4.Configure Administrator password on your windows computer if you dont allready have it
5.Run your remote desktop from your winmo and input all necessary that you had configured
I know that wont probablly be enough , but it is a start ,all missing blanks fill by yourself , google for things you dont know

done all that, still getting same connection error as the OP

im so confused now i dont know what ip i should put into the hd2 remote desktop app and dont even know if i configured my router ( asus wl520 gc ) right =/ if some 1 has the same router as i do, could you please tell me how to config it?

still cant get to work.

Remote Desktop nightmare..
Seems like u guyz gave up on this prob lol.
I getting really frustrated now, after 4 hours trying to get it working.
I have Vista Home Premium. Ppl on some sites are saying that you cannot use this OS to connect remotely. Then some say it works perfectly.
I added the ports on the rooter. Just to check if they are open I downloaded portchecker. (Pic added)
UDP 3389
Port is open.
TCP 3389
"Could not test port 3389 because some other application has that port locked. Please close any applications that may be using this port and try again."
Have no idea what application would be locking this port. If I go to canyouseeme.org the port is open and is not blocked by ISP.
Just to make sure I am doing rite:
Computer: Which IP do I use? My outside IP?
Username: This can be the one I am using to log into my computer or the full account name?
Password: password I'm using to log in
Domain: Leaving blank.
Anyone can help or sorted this issue out before?
Thanks
Suz

Remote Desktop Sorted..
Hi there..
Just wanted to add this in case someone else has the same issue.
If you have Vista Home Premium the Remote Desktop is disabled in the OS. You have to re-enable it using a hack.
This is the link which walks you through it hxxp://www.missingremote.com/index.php?option=com_content&task=view&id=1220&Itemid=224
Once you finish this make sure that you have the port forwarding on your router for 3389.
If you do it should run. I noticed that my internet connection died once I was able to connect to my computer using my HTC HD2. Once I disabled the port forwarding the internet worked again.
It's rather difficult to navigate on your PC using your Phone without a stylus but hey I'd rather have this than missing some other stuff..
If you need help with the remote send me a pm. I know how frustrating this can be..
xxx

remote desktop on WM?

So i have the HTC HD2 and want to use the remote desktop which is build in the phone. The problem is that i have no clue how to set up my pc.
Im running on windows xp home edition and using a router. I saw a tutorial for setting it up where he basically told me to open a port and it works. After doing that it didnt work and i suspect there are some things not explained in the tutorial... Can anyone help me out on this?

Will not work on XP Home.

Ah i kinda had that feeling, im trying the same thing on my laptop which is windows xp proffesional. But i still cant log in. I also enabled the "allow remote"

Have you activated "Allow remote assistance" or did you activate "Allow connections" ? The latter is the one you need. Also make sure you're in the list of allowed users.
Doing this off the top of my head, I'm using Vista and it's been a while since I've needed to go into those options in XP.
You must have a password set too, so if the computer boots up and goes straight to your desktop without you having to log in, you'll need to set a password.
To access your computer when on the same network (wifi) use the computer's IP address.
Get this by running cmd on the computer and type ipconfig (then hit return).
To access your computer via the internet (over the phone network) use the computer's external IP address.
Get this by going to whatsmyip.org
You'll also need to configure your router to forward TCP port 3389 to the computer's IP address (found via ipconfig as above).
The thing is, with most home broadband connections, your external IP address can change, so get around this problem by using dynamic DNS.
Some routers have a DDNS client built in, with a list of compatible DDNS services. Just go to one of those services' websites and sign up, often it's free. Pick an domain name to register, ie p03p.dyndns.org, and use that to connect rather than your external IP address.
Best to check you can connect via wifi first using the computer's internal IP address.
If that doesn't work, are you running a firewall?
If you don't have a 3rd party one like Symantec/Norton, then check the windows firewall - ensure the Remote Desktop exception is ticked, if it is, then disable the firewall, and also untick the network connections on the advanced tab (even though the windows firewall says it's disabled, don't expect it to know that!).
If you use a 3rd party firewall, then look into how you can add a rule for port 3389 (RDP)

One way to get around the issue of a dynamic IP address on the home PC is to use Himachi2....it's a super-simple way to create a tunnel to your home pc no matter what the ever-changing external IP address is, and they have a winmo client now too. You simply set up the host once on your home PC, and as long as you leave it running it's very easy to create the remote connection just like you're on the local network with the PC....then you just use Remote Desktop that way

I ticked both the allow options just to be sure. What i also did is go on my 2nd laptop which also has windows xp pro on it to try and connect to my 1st laptop which also didnt work.
I think the problem lies in the list of allowed user. When i get into that list i dont see anyone in it. I assume i have to add my 2nd laptop in that list in order to get this to work. I tried to look a bit arround but i dont know how to add someone to that list.

after trying everything possibe for REMOTE DESKTOP-- I NEED HELP

Hello there,
I have tried forwarding Remote desktop port on my router, I allowed connections from all users from control panel, I set the allowed number of connections to MAX. I have allowed remote desktop on all my firewalls. I have tried turning off all my firewalls and antivirus programs. I have tried connected from within my network using my wifi connection, and have tried using my data plan to connect remotely to my home pc. I tried having a password on my windows user account, and tried removing the password. I tried everything possible, computer name, local ip.. etc etc etc.
IT JUST NEVER WORKS. I tried searching for this problem, and found users that have had the same problem, their problem each time was left UNRESOLVED. everyone suggests stuff from the ones I listed above. Others have suggested using different applications for remove connection. but I WISH i can see the microsoft Remote desktop working!!!
I also have tried connecting to my windows 7 ultimate computer and to my windows xp home edition computer... same problem.
I had this working fine on my touch pro,
now Im using HD2 and it never worked for a second, I tried it soon as I got my phone from tmobile, I flashed 100000000000000 million different rooms after, still wouldn't work. I tried all the tweaks, adding a dot or a slash etc etc after the username, NOTHING worked,
Can someone please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Any help is appreciated, and sorry for the long asnwer

What excactly do you want to do? Connect your PC remotely with Android??
or PC to PC?
In any case have you tried the app for Android "Logmein Ignition"?

hey, thanks for your reply.
Im not using android, Im using windows mobile on HD2. I tried different applications, web based and not, they don't work as well as ms remote desktop.

Please don't bite my head off if this repetitive to you. But this is something I posted on a model train site (yeah I play with trains what are you gonna do about it). Give a quick read and make sure your not skipping anything. Copied from post and full read is HERE.
To connect using Remote Desktop, you must have a user account with a password. If you don't yet have a password on your account, create a password by opening Control Panel, and clicking User Accounts. Click your account, click Create a password, and follow the prompts. After you have a password, follow these steps to enable Remote Desktop:
1.Right-click My Computer, and click Properties.
2.On the Remote tab, click the Allow users to connect remotely to this computer check box.
Close window.
Learn IP address of host computer (one with train software). To find this double click on the Network connection icon in the system tray,click the support tab. Or open your router's control panel, find the area that shows you the Attached Devices and copy down the number under IP.
Go to another computer on your network.
Go to Start/All Programs/Accessories/Remote Desktop Connection
In the computer box enter that IP address and click connect and you should know your password and specific user name.
Once you have established a computer to computer connection here are some mobile device instructions.You can use any Wifi enabled pocket pc or pda. Must have Remote Desktop Mobile installed (check programs folder).
Before you can connect using a mobile device Wifi connection must be established. After that find and launch "Remote Desktop Mobile" on your mobile device.
The Desktop Remote Mobile program is very basic. It shows Status : Not Connected and 4 blank boxes. This is what I put in them to get this to work, Careful with those automatic spaces after words!
Computer: The LOCAL ip address of the desktop computer you are trying to access. (Usually 192.168.#.#- the last 2 digits are specific to your computer.) To find this double click on the Network connection icon in the system tray,click the support tab. Or open your router's control panel, find the area that shows you the Attached Devices and copy down the number under IP.
User name: This is the user name on your train host computer that you setup in Winxp of the user you want to access.
Password: This is the password for that same user name. YOU MUST USE A PASSWORD. IF YOU DON'T HAVE ONE, SET ONE UP ON YOUR DESKTOP OR IT WILL NOT CONNECT.
See above.
Domain: Leave it blank
Click Connect.
I hope this will help....
good day.

How can I swear to you so you can believe that Ive done this ten million times over and over and over and over, and every time I'd be very careful not to miss anything.
I like playing with trains too btw haha
Thank you so much for your reply tho