Help!! I'm not sure what to do!! My phone (same as a mytouch 3g) no longer shows anything, it's just a blank black screen, even when it starts up. The phone functions fine, as do the LEDs. I can hear the volume and calls and whatever else, the screen is just black. The backlight works though.
If anyone knows a fix for this, I would very much appreciate it!
Oh I've been running MGLIN Hero v 3.3 for like 3 weeks now. The screen thing just happened overnight .
Fixed it!! :d :d
FIXED IT!!
Just incase anyone else comes up with this problem, you need to take it apart and disconnect/reconnect the lcd cable and it works!! Yayyy!!
http://phandroid.com/htc-magic-manual.pdf
If you want to know how to disassemble the htc magic.
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hello guys, my first post to this great forum
first of all, i just recentrly bought a HTC S710 /VOX phone
great smartphone in fact, but the problem is
sometimes, when i press a button, the screen just goes black,
the phone continues to run though, i can receive calls, access programs and all, but i just cant see.
but, if i wait a couple of seconds till the screen "darkens" to start saving battery, the screen now shows in full color, after that, i have to wait for the phone to stay completely dark in screensave mode, otherwise, if i click a button before, it shows the screen in full color but right after it darkens again...
can someone find me a solution for this? im really desperate.
as i said, the phone continues to run normally, the screen just darkens, stays black, have to wait a couple of seconds for it to return to normal
much appreciated
anyone?
Anyone know something?
now i spent the whole weekend without the screen going black.
bust just right now, after i syncronised it with my pc... the screen went black again,
turned off the phone, and turned it on again, and the problem was gone...
any ideias for a solution?
much apreciated
cheers
problem still persists
but now, its not that often...
it can go by 2 days without the screen going black
but when it does, its really annoying :S
any ideas?
I have the same problem with my Vox. I tried:
-various rom updates,
-disabling the light sensor and
-messing arround with all other backlight/powersave settings.
Nothing worked. Ideas anyone?
problem still persists today any hopefull ideas?
if hard resets have not helped and you have tried other roms, then the problem is with the device not the os.
so for this you might want to contact the htc service. no other solution.
tks for the tip prajith
guess i'm in no luck then
i've tried hard reseting, changed the rom
but since i reside in Maputo - Mozambique
we don't have a htc center here
maybe in south africa our neighbour country
but anyways, guess ill just have to get used to it
tks
oh alright.
so where did you buy your device from? can't you ship your device for service. it does sound like a irritating problem to live with.
Hi all.
I recently came into the posession of one of these awesome devices.
my only problem is that when turned on, the screen comes on but is just pure white.
the device seems to boot up ok as you can hear all the noises in the background, also the digitizer works as the backlight comes on when you touch the screen and you can hear windows mobile clicking away.
could this be the lcd thats broken? or could it be an issue with the mainboard?
anyone have any ideas? or have had the same problem?
i just dont wanna go out and buy a new screen to find out thats not the problem lolol.
(btw i have tried hard reseting multiple times and that dosent seem to be the problem)
thanks all.
Um how du know that you have HR properly if you cannot see the screen, or can you see it on the HR screen?
Also if you can can you see the bootloader, and have you tried a different rom, never know it may work
heya chris, thanks for the reply.
reason i know it has hard reset ok is i used a htc touch next to it to guage where the setup screen (screen calib etc) buttons were and tapped on the digitizer unitll it got to the main screen and reset itself after customisation (took friggin aages to do that lol)
then managed to fudge it to get media player running by using the arrow buttons etc.
sayin that what combo of buttons do youse to HR. ill give it a try if theres another way ;-)
For me its ok and windows key, the one beneath the send and end keys
Then when booted it will say "blah" and press send to restore. Press send then it will take about 15 seconds or so to restore then it reset's and boots up again.
To do the bootloader its the camera button and reset, but i dont know if thats helpful if you cant see the screen!!
Um is it still under warrenty if so go that route and if not try taking it apart and then try to see if any of the screen connectors are loose i think that someone has done this already on here with pictures if you want some help with it.
tried the hard reset again and still met with the same white screen. dang...
as for warranty, its an ex business phone i got through my work so no warranty, and i have since stripped it down 3 times to look for faults.
have tried slotting the ribbon cable in and out of its socket and had no luck.
hmm i would say maybe new motherboard or screen, which you prob already know by now.
Apart from that im out of ideas as to what to say would be a solution for the problem with it or how to fix it without replacing parts
cheers for all your help chris.
i think ill just have to take the dive and order a new screen.
god i hope its the screen lol
hi..
i've touch pro.
today.suddenly backlight goes away..
PPC keep working.. but it's hard to see the Screen..
i've hard reset..
flash an other ROM
but none of them works..!!
any help!?
I think I'm having the same problem as you.
Everything ok but the screen is dark but still working?
I've tried the same as you and also took the phone apart and reseated all connectors and still have the problem.
It seems similar to the Diamond issue but the solution hasnt helped.
If you fix it please let me know
if your back light wont come on, its most probably that your ribbon has broken somewhere
Same here..
I've got this problem too.
Sometimes the backlight is ok, for like half a second.
I'm gonna disassemble my Touch Pro tonight, hopefully I'll find something what will fix this problem.
I got this Touch Pro for like one month now, and I dropped it once.
I have no idea how I got this problem(I guess because I dropped it..)
i had this happen to me before. i would go to power options and move the slider of the brightness and it will correct itself, after a while it is not happening anymore.
I had Toshiba G900, and currently has Qtek S200 and this horrible TouchPro. Only one month old TouchPro changed completely my opinion about HTC. Backlight does not work properly and it goes away completely. I change from official WM6.1 to Energy WM6.5, but problem still not resolved.
I have read this forum and many other internet sites until mys eyes cross!
I have Sprint HTC Touch Pro2 running winmo 6.5. duelboot android.
I have flashed many times and the problem isnt fixing itself.
Its like when my backlight goes to sleep I cant wake it up. I can still here the
phone ring and answer it.. just cant see anything after it has gone to sleep.
In Android i dont have this problem..
Anyone know where the registry is to do some editing??
Your help would be so APPRECIATED!!
Thanks in Advance.. Tammy
Tp2 Zombie
I Have the same issue. I Recently tried to flash back to 6.5, and somehow it all went wrong and i got the white screen of death. i could get to the boot loader(tri color) screen but it would just go right back to that White back ground with Green letters 'htc'. Now I finally found the post that helped getting to that tricolor screen then loading rom. IT WORKED! then i tried the sleep/ pwr button and sure enough it STILL WON'T WAKE!!!! Seems like the only answer is to break down and get the droidX. but i need windows for a 3rd party program i use....so i might just stick to the lil slide fone i have as a back up...
I just leave the light on 30% if Im expecting any txts or calls, when Im not I just turn the light out I can still hear incoming calls and if I hear a couple txt I pull the battery and stick it back in so that I can see the screen again.. its all I can do for now.
Im amazed with so many smart folks here I havent had anyone offer any fix's yet??
I have been hoping for easy registry fix.
Good Luck and please let me know if you get any help with yours??
yes, its becoming a problem. pulling out the battery to get the screen is more damage than good
I'm not sure if it's lag or what, but my phone screen won't come on. I think it's a ribbon that was disconnected or something though. For about a few hours if I were to press power to see the lock screen, all I saw where a bunch of rainbow static. Then I powered my phone on and off because nothing would work and now it's jut black! Does anyone know what's wrong? I can't boot into clockwork so I don't think it's a rom problem. Does anyone know the problem or have any idea to fix? Anyone I should ask specifically?
maybe water? even having my phone in the bathroom while i take a shower cause me that
It's not water, I never bring my phone close to place with water :/
can you boot into the screen where there are 3 droids with the skateboards? (i not sure whats the name)
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
aznangel1408 said:
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
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Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
But once I had similar problem with my TP2, the screen first become unresponsive to any touch, and then it went just black after restart (and every next restart). However all keys did work.
Hard reset somewhat helped, the screen actually came back, but it was still stuck on setting up Windows Mobile (if you know WinMo: the part where you calibrate touchscreen), apparently "touch" part of the screen didn't work.
I thought it is ribbon or screen assembly, but since all the keys worked I flashed another ROM and what do you know: all problems went away. It worked fine for as long as I had it. I never figured out what caused it/was the problem.
koete said:
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
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Click to collapse
MT4GS said:
Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
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Click to collapse
Yea I think that's the problem here. I think I'm just going to borrow a friends mt4gs to use and navigate recovery and do a back up and just buy a new one and restore. Thanks for all the help guys