I have an unlocked HTC Ozone running the official WM 6.5 Update on AT&T, and i would really like to be able to send and receive MMS messages. When i get into the place to set the server information the menubar for it has it grayed out. I cant change edit or add Settings for mms. I have searched all over the forums and havent seen anything about this, and I have also tried using the HTC network setup apps but i cant find them once i have them installed. Any help is definitely appreciated.
johnwayne007 said:
I have an unlocked HTC Ozone running the official WM 6.5 Update on AT&T, and i would really like to be able to send and receive MMS messages. When i get into the place to set the server information the menubar for it has it grayed out. I cant change edit or add Settings for mms. I have searched all over the forums and havent seen anything about this, and I have also tried using the HTC network setup apps but i cant find them once i have them installed. Any help is definitely appreciated.
Click to expand...
Click to collapse
get a registry editor and edit this key
HkLM-Software-Arcsoft-config-UI in that folder look for EnableServerEdit is has a value of 0 change it to 1. If these key does not exist then you dont have arcsoft installed in your device.
I use CeRegistryEditor free and works like a charm
On the shadow, MMS server settings are locked by default, to unlock it so you can change it:
HKEY_LOCAL_MACHINE\Software\ArcSoft MMS UA\Config\UI
and changed the key
EnableServerEdit from 0 to 1
Awesome i'll give that a try. Thanks
motoyola said:
get a registry editor and edit this key
HkLM-Software-Arcsoft-config-UI in that folder look for EnableServerEdit is has a value of 0 change it to 1. If these key does not exist then you dont have arcsoft installed in your device.
I use CeRegistryEditor free and works like a charm
Click to expand...
Click to collapse
Found this key and changed it to 1. However I still am unable to edit mms settings.
I also have an unlocked HTC Ozone, using on Tmobile. Any ideas?
Thanks!
Having the same issue on Tmobile.
I just flashed from the 3V0 1.6 rom to the 2.0, and now the settings are greyed out.
It seems like it was this way on 1.6 at first too, and I found a way to change it...although I could be wrong. I've had 1.6 for a while now, so its hard to remember.
I'll keep looking around...hopefully we'll find a solution quickly. I'm missing MMS.
matros2000 said:
On the shadow, MMS server settings are locked by default, to unlock it so you can change it:
HKEY_LOCAL_MACHINE\Software\ArcSoft MMS UA\Config\UI
and changed the key
EnableServerEdit from 0 to 1
Click to expand...
Click to collapse
motoyola and matros are correct...success!!
you will need to reboot for the registry change to take effect.
Actually I just realized my mms settings are not "greyed out", but they are not showing up at all. When I go to the settings for MMS/SMS, it only brings up a SMS settings screen.
I know there are mms capabilities, when I look in the registry I have keys and entries for mms, but can't figure out how to enable the settings to show up in my phone.
Sgt_SalsaMan said:
Actually I just realized my mms settings are not "greyed out", but they are not showing up at all. When I go to the settings for MMS/SMS, it only brings up a SMS settings screen.
I know there are mms capabilities, when I look in the registry I have keys and entries for mms, but can't figure out how to enable the settings to show up in my phone.
Click to expand...
Click to collapse
are you going to MMSC settings under device settings?
Just disregard if you already know this...
IIRC, wm6.0 and earlier you had to go into sms/mms menu to change settings...
in 6.1 and later, there is now a standalone MMS setting under device settings.
causticfix said:
are you going to MMSC settings under device settings?
Just disregard if you already know this...
IIRC, wm6.0 and earlier you had to go into sms/mms menu to change settings...
in 6.1 and later, there is now a standalone MMS setting under device settings.
Click to expand...
Click to collapse
Good advice!
I talked to an HTC customer service rep on the phone the other day, he kept telling me to check for the mms settings under "SMS/MMS". When I told him it wasn't there he put me on hold. Came back a few minutes later to inform me that because it was a Verizon phone, it only supported mms/internet with CDMA, and when I used the GSM sim card slot I could ONLY use voice/sms.
I politely inquired as to whether there was a way to activate mms/internet on GSM networks, and he told me the actual hardware of the phone doesnt allow it, it wasnt a software issue. I was pretty sure that was bull**** but politely told him thanks for his time.
Anyways, so I've now been able to create a new Tmobile MMSC profile, however I cannot choose that profile to use. The default is set as Verizon and I cant change it. I went into the registry and deleted the Verizon MMS profile, however when I rebooted the phone there was just a new profile named "Default", that I'm also unable to change from.
Any ideas on how to enable switching MMSC profiles via the registry?
*i attached an image but I can't post links so I've changed the http to hxxp
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
UPDATE 1
Changed a registry value for the Default MMSC profile and now I can set Tmobile to the default MMSC profile.
The key I changed was in HKEY_LOCAL_MACHINE\SOFTWARE\Arcsoft\ArcSoft MMS UA\Config\mm1\MMSCSetting\Default called "Configurable". Changed from 0 to 1.
Hope this helps someone else, I'll post updates as to whether MMS will actually work now.
UPDATE 2
It worked!!!! Can now send and receive MMS with my Verizon branded HTC Ozone on the Tmobile network.
Used the Tmobile mms settings here: hxxp://207.210.82.132/showthread.php?t=1420204&highlight=mms+settings
Go to Start > Settings > Connections > GPRS
Create 3 GPRS profiles named "T-Mobile MMS" "T-Mobile Data" & "T-Zones" with following settings:
Connects to: WAP network
Access point: wap.voicestream.com
User name: (blank)
password: (blank)
Authent type: None
Prim. DNS: 0.0.0.0
Secon. DNS: 0.0.0.0
IP address: (blank)
then go to > Connections > Proxy
create a proxy profile named "T-Zones Proxy" with following settings:
Connects from: WAP network
Connects to: the internet
proxy(nameort): 216.155.165.50:8080
type: http
blank for user name and password
Now go to Start > Messaging
Scroll to MMS, while MMS is selected press Menu > Settings > Menu > MMSC Settings
Delete anything in here, then create new profile "T-Mobile MMS" with following:
Name: T-Mobile MMS
MMSC URL: hxxp://216.155.174.84/servlets/mms *
wap gateway: 216.155.165.50
port: 8080
connect via: wap network
max sendin size: 300k
wap version: wap 2.0
*change hxxp to http
Related
Hey guys,
I seriously need your help. I can't receive MMS (S!Mail) with my Nexus S and the japanese carrier Softbank, no matter what I try. Last year the same problem with my old Motorola Milestone.
Android 2.3.5, CM ROM #167 nightly
Baseband: I9023XXKD1
In 2009, I bought a silver USIM Prepaid from Softbank (still valid) with a Softbank 822p phone.
Until now I tried the smile.world and openmms APN, different Apps (Handcent SMS, Go SMS Pro, Softbank Mail), but I can only receive notifications. It shows a download button, but if I hit that, I get the instant error "download not possible. Please try again later". Wifi turned off.
This didn't help as well:
http://ryufly.wordpress.com/2011/07...end-receive-mms-after-upgrading-to-cm7-1-rc1/
If anybody can help, that would be great! Every little hint is appreciated.
does the softbank mail app not work?
found this:
http://www.howardforums.com/showthr...arp-Android-phones-with-Softbank-(Go-SMS-Pro)
Using another SMS/MMS app on Sharp Android phones with Softbank (Go SMS Pro)
First download the following apps:
Go SMS Pro
Go SMS Emoji Plugin
Under Receive Settings, check the Disable other message notification checkbox. This means SMS will only be received in Go SMS but unfortunately it cannot stop the MMS from being received by the stock app (more on that later)
In MMS Settings:
Check the Fill user agent manually checkbox (under User Agent)
Change the user agent to this:
Vodafone/1.0/V802SE/SEJ002 Browser/VF-NetFront/3.3 Profile/MIDP2.0 Configuration/CLDC-1.1
(Cant make any mistakes, so best to copy/paste)
Under APN Configuration, select Custom Access Point
MMSC: http://mms
MMS Proxy: sbmmsproxy.softbank.ne.jp
MMS Port: 8080
Under Important Tips, select the checkbox saying Stock messaging app uninstalled
If you dont select this then Go SMS wont download MMS at all. In that case Go SMS can be used for SMS only (i.e. other Softbank only) - MMS would go to the stock Softbank app.
In my case i hated how the Softbank app chews up 100% of the CPU for about 30 seconds as it tries to download an MMS. When you are playing a game it really makes you hate the sender for screwing up your gameplay!
Lastly go into the Softbank mail application
Settings → S!Mail Settings → Receive/Display Settings → Mail receive method → Change to Sender/Subject only. Then under notification settings, turn off the lamp, turn off vibration, change the notification sound to be something quiet like "Facebook Pop"
After all of that, when you get an email you will get a double notification - one from Go SMS and one from Softbank. Thats unavoidable unless you uninstall the Softbank app. But only Go SMS will get the full MMS, and you can keep ignoring the Softbank mail notifications
Seems to be working good for me so far. I love being able to type and reply to messages without the annoying "sending" screen. And being able to see new messages as they appear instead of having to get out of the message being edited, to see the new messages
Click to expand...
Click to collapse
i can confirm it works on my DHD
The key is not only getting the right apns but also getting that user agent string in your mms app.
Cyanogen mod can do it, or go sms pro too if you don't want to run cm.
@SQ3.0dotJP
Not even the Softbank Mail App works, giving me the same error message as other apps. The solution you quoted wont work as well.
Regarding error messages: the only thing I can achieve is that either I get an instant error message (cant download...) or a timout error message (trying to download...after some time: cant download).
I think it's a minor detail, but I cant figure it out.
@patrixl
How to configure the User Agent with CyanogenMod? The only option I know is within message apps like Go SMS Pro and Handcent SMS.
The user agent code is in the line i posted. You tried it in go with no results? Wish i could help. Where are you BTW?
Sent from my HTC Desire HD using XDA App
open.softbank apn
Sent from my HTC Desire HD using XDA App
SQ3.0dotJP said:
The user agent code is in the line i posted. You tried it in go with no results?
Click to expand...
Click to collapse
I tried various User Agents with Go SMS Pro. iPhone, the one in your quote, from my old Softbank 822p .... no results.
SQ3.0dotJP said:
Wish i could help.
Click to expand...
Click to collapse
Your efforts are already appreciated
SQ3.0dotJP said:
Where are you BTW?
Click to expand...
Click to collapse
In lovely Kyoto.
Kyoto is nice, im in Fukuoka city.
Sent from my HTC Desire HD using XDA App
have you tried the android.global apn?
SQ3.0dotJP said:
have you tried the android.global apn?
Click to expand...
Click to collapse
Never heard of it and won't finde informations about it with google. Could you elaborate on it a bit?
Hi guys,
I've spent the entire day trying to get this to work.
Just FYI, I have a Nexus S, rooted, Cyanogen mod 7 and just got a prepaid sim from softbank.
I've followed the instructions given here to the letter. Go SMS Pro is certainly a better app than the Softbank crap.
I can received messages, as in I caan see the title, but when I click them it says "Currently Unable to Download. Please Try Again Later". The same thing happens in the softbank app or another mms.apk I got where you could change the User Agent from a list. I also cannot send any messages, it just sits there with the little circle going around and around.
I've tried both the APNs that came with the Sim (Softbank(open) and Softbank(smile.world)) with no luck at all. I also downloaded the App the guy in the quoted post suggested, but it fails with any APN or web proxy combination.
I've also looked at other APNs online and tried a whole bunch.
I don't understand what setting is wrong. I've literally spent about 8 hours on this now, and I think I may be going a little crazy.
ANY help with this will be rewarded with knowing you have made my year (or at least my month).
Thanks very very much,
N.
SOLVED! Nexus S on Softbank Prepaid!
:clapping:
Hopefully this will help others who troll online trying to get their Android (perhaps a Nexus S) to work with Prepaid Softbank.
For the fix, I did the following. Note, one or two parts MAY be unneccesary, I'll test it all later. A quick note, I initially installed the Softbank Mail app from the Market, but since I'm rooted I just uninstalled it after it was all working and it still works GREAT! So you DON'T NEED to use that app. Just FYI.
Download the following:
Go SMS Pro
Go SMS Emoji (if you like Emoji)
Softbank Mail (Get rid of this if you are rooted)
Follow the instructions as stated by Tokyo_Dom, repeated here:
Go SMS
Under Receive Settings, check the Disable other message notification checkbox. This means SMS will only be received in Go SMS but unfortunately it cannot stop the MMS from being received by the stock app (more on that later)
In MMS Settings:
Check the Fill user agent manually checkbox (under User Agent)
Change the user agent to this:
Vodafone/1.0/V802SE/SEJ002 Browser/VF-NetFront/3.3 Profile/MIDP2.0 Configuration/CLDC-1.1
(Cant make any mistakes, so best to copy/paste)
Under APN Configuration, select Custom Access Point
MMSC: http://mms
MMS Proxy: sbmmsproxy.softbank.ne.jp
MMS Port: 8080
Under Important Tips, select the checkbox saying Stock messaging app uninstalled
If you dont select this then Go SMS wont download MMS at all. In that case Go SMS can be used for SMS only (i.e. other Softbank only) - MMS would go to the stock Softbank app.
Softbank Mail
Settings → S!Mail Settings → Receive/Display Settings → Mail receive method → Change to Sender/Subject only. Then under notification settings, turn off the lamp, turn off vibration, change the notification sound to be something quiet like "Facebook Pop"
APN Settings
On your Android, go to "Settings > Wireless & Networks > Mobile Networks". Make sure only "Date enabled" is checked, you don't need national or international roaming.
Then click "Access Point Names". Here I deleted EVERYTHING so it wouldn't get confused. I don't want 3G internet, as on Prepaid it is crazy expensive.
Add a new APN with the following details:
Name: Mail Web Service (This can be anything you want)
APN: mailwebservice.softbank.ne.jp
Proxy: sbwapproxy.softbank.ne.jp
Port: 8080
Username:softbank
Password:qceffknarlurqgbl
Server: <Not set>
MMSC: http://mms/ (< This is "http : // mms /" without the spaces if the forum removes urls)
MMS Proxy: sbmmsproxy.softbank.ne.jp
MMS Port:8080
MCC:440
MNC:20
Authentication: PAP
APN type: mms
Save this. Now, at this point you SMail/MMS MIGHT be working. If it is, congrats and please let me know. If it isn't there are a few further steps that should get you there. I've found these on different forums, so appologies if I don't give credit where due. I think I found them here: http://forum.xda-developers.com/showthread.php?p=21545288
PPP File
There MAY be a file on your phone at : / system / etc / ppp / peers / pppd-Ril.options.
There wasn't on mine, but I created one anyway (oh yeah, probably need to be rooted for this). It contains two lines for the Username and password, which you must change to correspond to the same username and password in your APN settings. Otherwise, it never seems to use the right one, and therefore your MMS or data will not work. You'll need to root your phone and figure out how to edit or copy an edited file onto your phone. So, change those two lines to look like this:
user softbank
password qceffknarlurqgbl
Give it a try and see if it all works.
Data On/Off
For some reason, whenever I first turn on the phone, the messaging only receives a header for each message, but refuses to download the actual message body. Even if I click 'download' on the message in the message app, it will not work, and will give me an error.
For the solution, everytime you start up your android, go to "Settings > Wireless & Networks > Mobile Networks". UNCHECK "Date enabled", then reCHECK "Date enabled".
It was specifically after this fix that my messages started to be downloaded. It may have been this alone, but I already did the other bits. I might investigate more later, but I don't want to stop a good thing ATM.
SOME OTHER TIPS AND TRICKS
1) Make sure the APN is set to "mms".
I also found that it would work with the APN type set to blank instead of 'mms' in my APN settings. HOWEVER, with it set to blank, it was CONSTANTLY, I mean non-stop, using my 3G connection (as indicated in the status bar). It was trying to connect to the internet I presume. My Softbank prepaid service includes messaging but not internet service, nor do I have the APN for internet in my settings. But, without specifying my mms APN as 'mms' type, it trys to use that APN for internet as well. Anyway, that drained my battery very quickly! Set it to 'mms' so your 3G radio isn't working overtime to no benefit.
2) Alternate APNS that MIGHT work
APN: mailwebservice.softbank.ne.jp
Proxy: leave blank
Port: leave blank
Username:softbank
Password:qceffknarlurqgbl
Server:leave blank
MMSC:http://mms/
MMS Proxy: sbmmsproxy.softbank.ne.jp
MMS Port:8080
MCC:440
MNC:20
APN type: mms
Name: Open Softbank
APN: mailwebservice.softbank.ne.jp
Proxy:
Port:
username: softbank
Password: qceffknarlurqgbl
Server:
MMSC: sbmmsproxy.softbank.ne.jp
MMS Port: 8080
MCC: 440
MNC: 20
Authentication type: PAP
APN type: mms
The major difference is MMSC and MMSC Proxy. On my phone I leave the „MMS proxy“ field blank, and the proxy address from this article (sbmmsproxy.softbank.ne.jp) into the MMSC field.
apn carrier="SoftBank Internet"
mcc="440"
mnc="20"
apn="andglobal.softbank.ne.jp"
user="andg001softbank"
password="pumbbghkpgyybsxa"
mmsc="http://mms/"
mmsproxy="andmms.softbank.ne.jp"
mmsport="8080"
type="default,mms"
preferred="true"
Name: Softbank(open)
APN: open.softbank.ne.jp
Proxy: <not set>
Port: <not set>
Username: opensoftbank
Password: ebMNuX1FIHg9d3DA
Server: <not set>
MMSC: http://mms/
MMS proxy: mmsopen.softbank.ne.jp
MMS port: 8080
MCC: 440
MNC: 20
Authentication type: <not set>
APN type: default,dun,mms
APN protocol: IPv4
Sorry for MegaPost, just wanted to put this togeather for others to make it easy. It's about 24 hours work to finally get it sorted.
Thanks for clarifying things! I should have no problems now.
hey travisler just wondering - is your Nexus s a cdma version? I've been trying to get prepaid s-mail to work on my samsung captivate and it hasn't really been working. I'm just wondering if it's a hardware issue like whether the captivate just can't connect to softbank's mms network
Hey tanjierong,
My phone is from Korea so is GSM I'm pretty sure.
It is all still working fine, if you can connect to softbank (ie. you can make a call or recieve) then this hack should work for you. It has worked for a few other friends here too now with random android phones.
Hope you get it sorted.
Thanks
Omg travisler... I've been cracking my head since one month in Japan. Using Xperia s and I just can't get the app working. Tried several methods like pushing through mms.apk file using adb still doesn't works. Until I came across your post, works like a charm dude. Thanks a lot. Now I don't have to carry two phones at once :fingers-crossed:
Great bit of info you have provided here travisler.
I have put my Softbank 'dumbphone' (708sc) grey SIM into my Motorola Milestone, Cyanogenmod 7 phone. I want to use it like a 'dumbphone' that can use wifi so I have no need for a 'smartphone' data plan. It works as a telephone and I am in the process of getting 'text messaging' working. I have been reading quite a bit online and there is much information about getting MMS to work.
When one enables data as the APN guide instructs, this will only apply to MMS and not accidentally lead to huge bills for someone without a smart-phone data plan will it?
I followed the 'GO SMS' guide but not the 'APN Settings' guide and I ignored 'Softbank Mail', then rebooted. I get a new MMS sender and title notification in GO MMS Pro but when I try to download the full message I get the warning "please check that the network is available".
So I followed the instructions in the 'APN Settings' guide. There were already a couple of Softbank APNs there, they had a radio button beside them but my new one didn't. After a reboot there was a new icon (3G?) in the notification bar and I could download MMS but the first SB APN was still checked - I suppose the phone was using that SB APN and not the custom one. I removed both the original 2 SB APNs and rebooted and now I am back to receiving the warning "please check that the network is available" when I try to download MMS.
My MMS address is ****@q.vodafone.ne.jp as I already had a Vodafone subscription when Softbank took over and I cannot change the address to ****@softbank.ne.jp, would this require a tweak on the MMS settings I inputted?
Or perhaps my SIM card is the issue. It is not a 'pre-paid' SIM but one from my contracted 'dumb-phone'.
I'd appreciate some help please.
Thank you very much!
This worked for me with the white prepaid SIM.
I did all the steps you listed and used the first APN settings that you recommended, except that I had to set the APN type to "default,mms".
If I only enter "mms", I would sometimes get the 3G icon, but I could not download the messages.
I tried this and still no go. I have a sh203 sharp from softbank. I added the apn but i cannot edit the stock apn since i cannot find a way to root my phone.
When i chose the apn i created i loose my internet data..
Those who are on T-Mobile postpaid, does your APNs appear like this?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The odd thing about it is that the top "T-Mobile GPRS" actually does not have an APN set for it. If you open it and then try to go back, the phone gives an error "The APN can't be empty." The only way to exit is to go to the menu at the top and select "Discard."
T-Mobile GPRS w/o APN:
Name: T-Mobile GPRS
MCC: 310
MNC: 260
APN type: ia
APN protocol: IPv6
APN roaming protocol: IPv4
The second one is what I would expect:
Name: T-Mobile GPRS
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms
APN protocol: IPv6
APN roaming protocol: IPv4
I checked my wife's Nexus 5 and it has the same APN listings.
A few questions:
Is there something wrong with this or is this fine? I just don't understand why they would list it twice and have one of them not set up correctly.
Also, what populates the APN settings? Does it come from the SIM or does it come from the network?
Can someone explain what the tags in the APN type mean? I figure "default" means some sort of default config and MMS means, well MMS, but specifically, what does ia and supl indicate?
Thanks!
dijit4l said:
Those who are on T-Mobile postpaid, does your APNs appear like this?
The odd thing about it is that the top "T-Mobile GPRS" actually does not have an APN set for it. If you open it and then try to go back, the phone gives an error "The APN can't be empty." The only way to exit is to go to the menu at the top and select "Discard."
T-Mobile GPRS w/o APN:
Name: T-Mobile GPRS
MCC: 310
MNC: 260
APN type: ia
APN protocol: IPv6
APN roaming protocol: IPv4
The second one is what I would expect:
Name: T-Mobile GPRS
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms
APN protocol: IPv6
APN roaming protocol: IPv4
I checked my wife's Nexus 5 and it has the same APN listings.
A few questions:
Is there something wrong with this or is this fine? I just don't understand why they would list it twice and have one of them not set up correctly.
Also, what populates the APN settings? Does it come from the SIM or does it come from the network?
Can someone explain what the tags in the APN type mean? I figure "default" means some sort of default config and MMS means, well MMS, but specifically, what does ia and supl indicate?
Thanks!
Click to expand...
Click to collapse
I can't explain what they all mean, but I can tell you that they are right and mine has the same thing. I went ahead and deleted the other ones and left the last one. I wouldn't worry about it as all the settings are correct.
The first one makes use of the MetroPCS backhaul network that T-Mobile now owns (should pull LTE from that as well).
The second one needs to have epc.t-mobile.com put into the APN info and change the APN protocol to IPv4 - there's zero reason to have it set for IPv6, but you can choose the IPv4/6 setting if you want - if you do this, the APN roaming protocol needs to be set to the identical choice even if you don't use roaming or it'll cause issues. HSPA+ will work on this APN just the same, but LTE will not - that's what the last APN is for.
The third one is the "new" T-Mobile HSPA+ and LTE capable APN (fast.t-mobile.com) but again you need to ensure the APN protocol and APN roaming protocol are identical and avoid using IPv6 specifically. You may be in an area that can work with IPv6 but so far I've yet to encounter anyplace where it's useful - my recommendation is to either use IPv4 for both protocol choices or IPv4/6 so it can select the best necessary.
Whenever I've used IPv6 I encounter issues, and while that's just my experience that I'm aware of, IPv4 is still "the standard" so that's my recommendation to use. The info is pulled from the SIM card, iirc, and yes you can alter it but there's really no reason to delete them completely. Select one and that's that.
Hope this helps...
br0adband said:
The second one needs to have epc.t-mobile.com put into the APN info and change the APN protocol to IPv4 - there's zero reason to have it set for IPv6, but you can choose the IPv4/6 setting if you want - if you do this, the APN roaming protocol needs to be set to the identical choice even if you don't use roaming or it'll cause issues. HSPA+ will work on this APN just the same, but LTE will not - that's what the last APN is for.
The third one is the "new" T-Mobile HSPA+ and LTE capable APN (fast.t-mobile.com) but again you need to ensure the APN protocol and APN roaming protocol are identical and avoid using IPv6 specifically. You may be in an area that can work with IPv6 but so far I've yet to encounter anyplace where it's useful - my recommendation is to either use IPv4 for both protocol choices or IPv4/6 so it can select the best necessary.
Whenever I've used IPv6 I encounter issues, and while that's just my experience that I'm aware of, IPv4 is still "the standard" so that's my recommendation to use. The info is pulled from the SIM card, iirc, and yes you can alter it but there's really no reason to delete them completely. Select one and that's that.
Hope this helps...
Click to expand...
Click to collapse
Thanks for the advice, but I didn't enter the APNs in this way. When I put the SIM in my Nexus and booted the phone, these are the APN settings that appeared.
I will add epc.tmobile.com (NOTE: epc does not use a dash between the T and M, but fast does, go figure) and configure it for IPv4/6, but this doesn't explain why Tmo added a broken APN listing. I feel like I should try to get a new SIM or something. I am wondering if other people get the same default T-Mobile postpaid APNs.
As for IPv6, it is default for Android 4.4 devices: http://www.dslreports.com/shownews/TMobile-Goes-IPv6-Only-on-Android-44-Devices-126506. It's sort of cool how well it works. I can finally go on all those IPv6 websites out there, YAY. :silly:
dijit4l said:
Thanks for the advice, but I didn't enter the APNs in this way. When I put the SIM in my Nexus and booted the phone, these are the APN settings that appeared.
I will add epc.tmobile.com (NOTE: epc does not use a dash between the T and M, but fast does, go figure) and configure it for IPv4/6, but this doesn't explain why Tmo added a broken APN listing. I feel like I should try to get a new SIM or something. I am wondering if other people get the same default T-Mobile postpaid APNs.
As for IPv6, it is default for Android 4.4 devices: http://www.dslreports.com/shownews/TMobile-Goes-IPv6-Only-on-Android-44-Devices-126506. It's sort of cool how well it works. I can finally go on all those IPv6 websites out there, YAY. :silly:
Click to expand...
Click to collapse
At the very end of my post I did say the info is pulled from the SIM card.
And epc.tmobile.com or epc.t-mobile.com - it doesn't matter as both are acceptable (T-Mobile changed that last year to accept either but many websites never bothered to note the difference). And once again, the epc.t-mobile.com is just for 2G/EDGE/3G/HSPA+ - it will not connect to LTE networks using that APN.
As for the IPv6 thing, I didn't realize T-Mobile was allowing it and actually making use of it, so that's a new thing and welcome I suppose. Never noticed anything special myself in that regard but if it works, so be it. When I had my LG Optimus G recently, and using my T-Mobile service (almost 2 years on the $30/monthly plan, and in Las Vegas which was the first city T-Mobile switched on for their LTE service) if the IPv6 setting was enabled, LTE wouldn't work for the data connection - it only became active and enabled when I set it for APN protocol IPv4 or IPv4/6, but again that's just my experience.
br0adband said:
At the very end of my post I did say the info is pulled from the SIM card.
Click to expand...
Click to collapse
Odd thing though, where did the IPv6 setting come from or the fast.t-mobile.com APN? I got this SIM back in March, before the switch. At any rate, I think that I'll try to get a new SIM. I've been having LTE issues that were not present with my Nexus 4.
dijit4l said:
Odd thing though, where did the IPv6 setting come from or the fast.t-mobile.com APN? I got this SIM back in March, before the switch. At any rate, I think that I'll try to get a new SIM. I've been having LTE issues that were not present with my Nexus 4.
Click to expand...
Click to collapse
T-Mobile has been "in process" for rolling out LTE for nearly 1.5 years now, since around March of 2012 so they've been issuing SIM cards since then that had the APN data embedded even if it wasn't of any practical use. They flipped the switch here in Vegas (which enabled the refarmed 1900 MHz range) about a week after the iPhone 5 was released and their intent was to get older iPhone owners to switch to T-Mobile - not necessarily just because of LTE which those older iPhones didn't really support but because they knew a lot of people were just sick of not really having much choice save for AT&T primarily.
It's certainly been a good decision on T-Mobile's part so far.
dijit4l said:
Odd thing though, where did the IPv6 setting come from or the fast.t-mobile.com APN? I got this SIM back in March, before the switch. At any rate, I think that I'll try to get a new SIM. I've been having LTE issues that were not present with my Nexus 4.
Click to expand...
Click to collapse
Have the same thing in my SIM. I bought the SIM from tmobile site last week when it was still FREE. It was actually a Prepaid SIM, that's probably why it had metropcs APN included.
The first GPRS was also blank.
I used the 2nd GPRS setting, just renamed it then edited the APN protocol to IPv4/IPv6, same for APN Roaming.
f1ip said:
Have the same thing in my SIM. I bought the SIM from tmobile site last week when it was still FREE. It was actually a Prepaid SIM, that's probably why it had metropcs APN included.
The first GPRS was also blank.
I used the 2nd GPRS setting, just renamed it then edited the APN protocol to IPv4/IPv6, same for APN Roaming.
Click to expand...
Click to collapse
I think they just include the MetroPCS APN to allow us to get on MetroPCS's LTE. Well, it is nice to know other people are getting that broken T-Mobile APN too.
It is surely a bug since the phone says you must enter the APN after viewing it.
Hi,
I recently bought a Verizon HTC One M8 - advertised as SIM free (which it seems to be) - for use with Vodafone in the UK (GSM). Everything is fine... except...
I can neither send nor receive MMS messages.
This is due, I think, to the MMS APN being fixed to a specific setting by Verizon. I have tried everything I can think of to remove this but with no success.
* Of course, I've tried adding the required APN using the normal phone UI.
* I've tried editing the '/system/etc/apns-conf.xml' file.
* I've used the APN backup and restore app to remove all APNs and then manually added the required APN.
* Other stuff too, but with no success at all.
Mobile data works with no problems but any MMS APN seems to be ignored and MMS messages are not possible.
It is quite possible that the MMS APN is only locked when NOT roaming. Presumably, when roaming, even a Verizon customer would need to be able to access a non Verizon specific APN for MMS messages. I am, however, mostly in the UK with a UK SIM and so am not roaming! Next time I am abroad, I will enter the appropriate APN for the signal provider and test if I can use MMS while roaming (although, as a rule, I never enable mobile data when roaming due to the ridiculous costs this can incur).
Is there a workaround for Verizon's seemingly hard coded MMS APN ???
Presumably, the information lies somewhere in the phone but I cannot find it anywhere. Is it actually hard coded into a Verizon specific app or lib? If so, could I replace the offending module with a non Verizon variant?
My phone is unlocked, s-off, rooted, superCID, etc., etc. but is running pretty well stock VZW software (Android V4.4.2) although I've changed a lot of the Verizon customised settings back to standard HTC. This was achieved by editing the various "default.xml" files in '/system/customize/ACC', 'CID' & 'MNS' folders.
I use the standard messaging app (not the Verizon one). I don't know if this is HTC specific or a default Android app.
Many thanks in advance for some useful advice!
Apns are not editable anymore they are chosen by the network apn you select. You must go here and add the carrier you have by name and reboot. Once you have done that your mms apn will match your carrier.
Settings, mobile data , network preferences, three dot menu and click add. Click add operator and add all of your carrier's listings. Once done reboot.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sounds great but...
Whatever I do to my 'Network Preference List' is lost and reset to some default carriers on reboot.
I can add providers, remove providers, reorder the list etc. I can save the changes (at least close everything and reopen) and they are still there (MMS doesn't work still).
When I reboot, the list always comes back the same... about 15 entries, mostly European Vodafone, but unfortunately not Vodafone UK.
I tried restoring an old backup (made before I messed with any settings) and the same thing happens.
I will spend a little time investigating where this default list comes from and whether I can modify it (or disable the reset on each reboot).
Any more suggestions?
dottat said:
Apns are not editable anymore they are chosen by the network apn you select. You must go here and add the carrier you have by name and reboot. Once you have done that your mms apn will match your carrier.
Settings, mobile data , network preferences, three dot menu and click add. Click add operator and add all of your carrier's listings. Once done reboot.
Click to expand...
Click to collapse
I did this on the post you told me dottat and I don't get any carries at all. The phone asks me to enter the MCNMNN number. When I do, and I exit those setings the phone does not seem to save them. I tried to reboot the phone after entering the settings and everything resets back to default.
I don't know if this helps but when I install the Verizon SIM all the carriers reappear, however when I install the T-Mobile SIM everything disappears.
Sent from my HTC6525LVW using XDA Free mobile app
Bucket65 said:
Sounds great but...
Whatever I do to my 'Network Preference List' is lost and reset to some default carriers on reboot.
I can add providers, remove providers, reorder the list etc. I can save the changes (at least close everything and reopen) and they are still there (MMS doesn't work still).
When I reboot, the list always comes back the same... about 15 entries, mostly European Vodafone, but unfortunately not Vodafone UK.
I tried restoring an old backup (made before I messed with any settings) and the same thing happens.
I will spend a little time investigating where this default list comes from and whether I can modify it (or disable the reset on each reboot).
Any more suggestions?
Click to expand...
Click to collapse
Did you select it after adding it? The loaded list can only keep defaults until they are actually selected and activated.
Try using textra from the play store...you can set apn in the app
Not solved, but working so far
I am currently running CleanROM 3.0(VZW 4.4.4 stock+root-bloatware), S-OFF. My carrier is Claro Argentina, voice & text work flawless.
I tried everything on this and other posts, but I am unable to add or edit an existing APN, every menu option is grey shadeded, unavailable. I do have a "New Apn" option in GSM/UMTS preferences but only the APN field is editable and would not let me save any changes, as other fields are required to complete APN data. In Network preference list there are a lot of options which can be rearranged but not deleted nor added.
In the APN list I only had VZWInternet and on edit options only APN could be changed(every other option gray shaded, too). So I replaced existing APN with "igprs.claro.com.ar"(my APN in Argentina), then the APN name immediately changed to "Internet" and connected to 3G/H+.
Turned off/on and setup was kept and phone still connected.
Anyone else having this issue. Not sure when it started as I didnt send an image up until today.
Yesterday did an unlock and root on mine. Just says "queue for sending" then after 5-10mins it says couldnt send. I also cant receive mms of course. It says "message not downloaded". Im on t-mobile and I already checked their site for mms and lte/4g apn settings. I also redownloaded the settings from within the phone. its a D6653
sorry for the big image.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
change your APN protocol to IPv4/IPv6
se1000 said:
change your APN protocol to IPv4/IPv6
Click to expand...
Click to collapse
gave that try and didnt work either. just delaying the "message couldnt send" . can you think of anything else my friend?
Are you absolutely sure that you don't have a typo somewhere in the APN settings? Is you mobile data otherwise working as supposed to be? This, for sure, is not a problem of the phone for it works just flawless on mine.
dukeofhentai said:
Anyone else having this issue. Not sure when it started as I didnt send an image up until today.
Yesterday did an unlock and root on mine. Just says "queue for sending" then after 5-10mins it says couldnt send. I also cant receive mms of course. It says "message not downloaded". Im on t-mobile and I already checked their site for mms and lte/4g apn settings. I also redownloaded the settings from within the phone. its a D6653
sorry for the big image.
Click to expand...
Click to collapse
Try Textra, IMHO, it's a lot better than Sony's app (And most outthere BTW) and just go to MMS settings and select the option that says something about T-Mobile Wifi calling Fix. What this does is turn-off/on the wifi while it sends or receive an MMS. T-Mobile seems to be having tons of issues with MMS while in Wifi.
No typos. Data and sms work. And I am at work right now and tried to send a mms to see if it was the wifi sip calling but it isn't.
Sent from my D6653 using XDA Free mobile app
Try adding MMS Proxy
dukeofhentai said:
No typos. Data and sms work. And I am at work right now and tried to send a mms to see if it was the wifi sip calling but it isn't.
Sent from my D6653 using XDA Free mobile app
Click to expand...
Click to collapse
I've had to add MMS proxy and port to apn:
216.155.165.50
port 80
give that a try. It worked for me on my OnePlus One (manually added to all texting/SMS apps and it worked)
I also am having problems with MMS.
I don't really live in an area with great service, so I really rely on Wi-Fi calling. On my Galaxy S5, I had to use the stock message app to actually be able to do anything with MMS over Wi-Fi. Now with the Z3, MMS does not really work at all. I keep getting "Message not downloaded" for any MMS I recieve, excpet for one picture I was able to get. Any MMS I get does not stay in a group chat, but goes into their respective contact chat.
I tried Textra, but I wasn't able to get any of my MMS messages to send. I went into the settings and checked a few boxes, but that didn't really do anything.
Hopefully our problems have the same resolution.
So I finally fixed mine. I downloaded the Internet and mms settings via phone then I added admin to apn type and changing apn protocol to ipv4/ipv6. The apn protocol is thanks to se100 who told me in this thread.
Sent from my D6653 using XDA Free mobile app
Alright Duke,
Where did you go to download the internet and mms settings?
Once you got them, what'd u do next? I got to the "Edit access point" screen but it's all greyed-out so I can't choose anything. I have "Developers Options" enabled too btw. So how do I bypass that grey-out like you did??
Do I need to be rooted?
So you have no more issues with sending/receiving photo text msgs? What about from iPhones? I'm only having mms issues with iPhone phones right now.
Thank You,
RockStar2005
RockStar2005 said:
Alright Duke,
Where did you go to download the internet and mms settings?
Once you got them, what'd u do next? I got to the "Edit access point" screen but it's all greyed-out so I can't choose anything. I have "Developers Options" enabled too btw. So how do I bypass that grey-out like you did??
Do I need to be rooted?
So you have no more issues with sending/receiving photo text msgs? What about from iPhones? I'm only having mms issues with iPhone phones right now.
Thank You,
RockStar2005
Click to expand...
Click to collapse
To download the settings you need to go to settings->more->Internet Settings. That downloads them after go to Mobile Networks->Access Points Names and then you can click the three dot on top to edit the one you pick.
Sent from my D6653 using XDA Free mobile app
When I go to Settings and then More, I DO NOT see "Internet Settings" anywhere on that screen, or in 3-dots menu button.
Did you have an issue with receiving MMS messages from iPhones?? Please answer this question. If not, then this method prob won't help me anyway. I'm having an issue with receiving MMS messages from iPhones only. Still get SMS from iPhones, and regular and MMS msgs from Android.
Thanks,
RockStar2005
RockStar2005 said:
When I go to Settings and then More, I DO NOT see "Internet Settings" anywhere on that screen, or in 3-dots menu button.
Did you have an issue with receiving MMS messages from iPhones?? Please answer this question. If not, then this method prob won't help me anyway. I'm having an issue with receiving MMS messages from iPhones only. Still get SMS from iPhones, and regular and MMS msgs from Android.
Thanks,
RockStar2005
Click to expand...
Click to collapse
Didn't have problems with tmobile with my iPhone. Only my android did but that fixed it for me. Idk what android you are using or if you're still using iphone. You didnt give enough info
Sent from my D6653 using XDA Free mobile app
dukeofhentai said:
Didn't have problems with tmobile with my iPhone. Only my android did but that fixed it for me. Idk what android you are using or if you're still using iphone. You didnt give enough info
Sent from my D6653 using XDA Free mobile app
Click to expand...
Click to collapse
I have T-Mobile too but only have the Z3. I don't own an iPhone. When I send MMS pics to iPhone it DOES go through, but I can't receive FROM an iPhone the MMS messages.
I'm using regular Android (Build #: 23.0.D.1.123). You?
I want to do what you did, but I don't see that "Internet Options" screen you do after clicking on More. So I can't proceed from there. I can get to "Access Point Names" but after that I can't edit APN there.... I can only create a new one. But without that downloaded info, I don't know if it will work? Maybe.
I just decided to create a new one and take my chances. But I added in what you had in your screenshot, including the admin thing (I hope that's not a root thing) and also IPv4/IPv6. Waiting for one of my iPhone friends to MMS me and hopefully it works!!
Edit: It didn't work. lol I just had him tap on msg before sending and choose "Send as a text message". Then it goes through as a regular text msg NOT as an iMessage. That DID work. So either iPhone users must do that for me or else turn off stupid iMessage. lol
RockStar2005
RockStar2005 said:
I have T-Mobile too but only have the Z3. I don't own an iPhone. When I send MMS pics to iPhone it DOES go through, but I can't receive FROM an iPhone the MMS messages.
I'm using regular Android (Build #: 23.0.D.1.123). You?
I want to do what you did, but I don't see that "Internet Options" screen you do after clicking on More. So I can't proceed from there. I can get to "Access Point Names" but after that I can't edit APN there.... I can only create a new one. But without that downloaded info, I don't know if it will work? Maybe.
I just decided to create a new one and take my chances. But I added in what you had in your screenshot, including the admin thing (I hope that's not a root thing) and also IPv4/IPv6. Waiting for one of my iPhone friends to MMS me and hopefully it works!!
Edit: It didn't work. lol I just had him tap on msg before sending and choose "Send as a text message". Then it goes through as a regular text msg NOT as an iMessage. That DID work. So either iPhone users must do that for me or else turn off stupid iMessage. lol
RockStar2005
Click to expand...
Click to collapse
Well there you go it's imessage issue which is common when switching. Got to make sure to remove and deactivate imessage before going to android
Sent from my D6653 using XDA Free mobile app
Yeah but this was not an issue of switching. I never had an iPhone. It's just that the few ppl I know that do have to take that extra step in order for me to receive MMS messages from them.
Thanks again,
RockStar2005
re:
I live in the Chicago area, and have T-Mobile.
I use Textra as well since the Z3's stock messenger app clearly CANNOT handle MMS properly. This is what worked for me....................
1) Add a NEW APN (Settings-->More-->Mobile networks-->Access Point Names ((APN))-->push the + sign button) using these settings (and make sure to select it after creating and saving it):
Name: T-Mobile Data 2
APN: fast.t-mobile.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: not set
MMS port: not set
MMS protocol: WAP 2.0 <---(DOES NOT APPLY TO THE Z3, BUT OTHER PHONE USERS MAY WANNA TRY IT)
MCC: 310
MNC: 260
Auth Type: not set
APN type: default,mms,supl,admin,hipri
APN proto: IPv4/IPv6
APN roaming proto: IPv4/IPv6
APN enable/disable: enable
Bearer: unspecified
2) Disable Stock Messenger app, making sure in "App info" screen (in Settings) that the "Notifications" box is unchecked. (Not sure if unchecking it matters, but I'd do it anyway.) Also, under Stock Messenger's settings, make sure ALL boxes are unchecked as well.
3) In Textra (download this great text SMS/MMS messaging app if you haven't already from Google Play Store), make sure it's your default app, "Use MMS for Group Chats" should be checked, MMS Settings: No Limit, and check the T-Mobile Wifi Calling Fix box too.
4) In Phone settings, under Call Settings, uncheck/disable: VoLTE. For WiFi to work, you must also disable anything else you have enabled on this screen (i.e. Microphone noise suppression, Speaker voice enhancement, etc).
5) You can leave STAMINA mode on (under Power management), however...... only enable the "Extended Standby" option and of course Activation should be at 100%/Always on. When Wi-Fi is on, you must also have whitelisted 2 specific apps in STAMINA under the "Apps active in standby" list: The text msg app you're using (i.e. Textra, etc) and I would also whitelist one under "All others" entitled "Phone/Messaging Storage". Again, this is only for when you have Wi-Fi on. Keep the other stuff disabled in here. With regards to STAMINA mode.......
First, put Keep Wi-Fi on during sleep to "Always" (Settings, Wi-Fi, Advanced). Also, make sure everything else on that page is unchecked/disabled. Turn off STAMINA mode. Go into Settings, Apps, All, Extended Standby Mode Controller, Clear Data AND Cache. Then go to your text app's (Textra, etc) "App info" page (on same Apps "All" screen) and clear ONLY the cache, then close out the app itself (3D button to the right of the virtual Home button, swipe the text app off the screen). Reset. When you come back, follow what I said above, including turning STAMINA mode back on ("queue background data" will be enabled. Leave it that way!) Make sure that when you turn STAMINA mode on that the pop-up shows up describing it. If it doesn't at any point, then repeat this paragraph's instructions. What I just said here MAY resolve any lingering MMS issues, and also resolve any issues regarding with STAMINA mode not kicking in too. When I did this my phone spit out a few "missed" incoming MMS messages out all at once. And the battery seems to be last longer too.
It seems that MMS messages will def show up if Wi-Fi is on, but it will take longer to show up if screen is off. Maybe 3-5 minutes longer.
If you have any questions, let me know. I'm still testing this out so I may make more changes. We'll see.
P.S. This ALSO fixed my Smart Call Handling issue where it wasn't working, but now is.
P.P.S. For whatever reason, if you're getting an MMS message from someone with an iPhone, and they have "iMessage" turned on, the Z3 will NOT receive the message. So you have to ask people who have iPhones and are sending you MMS messages to kindly turn it off, and then all should be fine.
RockStar2005
I disabled the "Queue background data" in power management...... and It looks like I'm able to download MMS.
Have to further test.
id3alistic said:
I disabled the "Queue background data" in power management...... and It looks like I'm able to download MMS.
Have to further test.
Click to expand...
Click to collapse
I think I tried that and it wasn't enough for me, but test it anyway.
In addition to what I said, I did a factory reset using Sony's PC Companion software, and now my phone is FINALLY working flawlessly. Not saying all Z3 phones having these issues have to do this, but I did and it worked. The following is a result of HOURS of research and trial & error:
All,
I use Textra since the Z3's stock messenger app clearly CANNOT handle MMS properly. This is what worked for me....................
Before setting up your Z3 to be able to handle MMS messages correctly, as well as enabling Smart Call Handling to ACTUALLY work, you must do the following which will do both a factory reset AND re-update your phone. My software must’ve been corrupted at some point because after doing this, my phone worked much better. The battery life had gotten really bad but now it’s back to incredible again. My phone works 100% for the first time ever (just no VoLTE ((for now at least)), but who cares, I don't get it in my area yet anyway!!
** Sony PC Companion Instructions:
We have an extended guide that should help you fix the issue on your phone, please follow the instructions carefully:
Visit this link:
http://www.sonymobile.com/us/tools/pc-companion/
Click on Download PC Companion
Run the software and install it
Turn the phone off and disconnect it from the computer
1. No matter what the program says do not connect the phone until you complete step 9
2. In the welcome screen you will see the different modules available for you including the "Support Zone" option. Click on "Start" below it.
3. On the next page Click on "Start" under "Phone Software Update"
At this point if you get an error stating that "Unable to install update components" or "Server is busy" , then please proceed to step 12
4. The program will say that there is no phone connected. Click on the option below that reads: "Repair my phone" the program will issue you a warning about the content that you will lose during the update
5. Choose the option to continue.
6. The program will issue a final message warning you of possible data lost during the update. Click on the checkmark and then on "Next".
7. After that, the program will download the necessary information (5 to 6 minutes) and it will present you with a list of phones.
8. Choose your phones model from the list then click on "Next" then you will see a new section telling you how to connect the phone. (don't connect it yet) (YOU CAN FIND YOUR PHONE’S MODEL # BY DOING THIS: SETTINGS-->ABOUT PHONE-->MODEL NUMBER)
At this point the phone must be off and disconnected from the PC.
9. Connect the cable to the PC not to the phone, then while pressing and holding the indicated button (in the steps on screen an specific button will be shown for you to press on the phone) connect the cable to the phone and keep holding the indicated button until the program says "the update of your phone has started..." (in some cases a message of "Installing drivers" will appear before the message of "the update of your phone has started..." is shown.)
10. If you failed to follow the steps correctly the phone will turn on and it will request that you "Proceed with the following steps, slide down the notification bar", If this happens disconnect the phone from the cable, turn it off and repeat from step 9).
11. If the phone is connected properly, PC Companion will proceed with the update ( It will tell you to let go of the back key) then wait for the update to finish and follow instructions on screen to disconnect the unit.
Dear Customer,
12. If "Unable to install update components"
1. Close PC Companion
2. Install Java from: http://www.java.com
3. Start PC Companion again and try to do the software unlock process once more.
Note: If you wish only to update the unit wait for the program to open and then select the quick link on the upper left corner that says "Update Phone/Tablet" and follow the instructions to perform the update. (the PC may request for the phone to be placed in Mass Storage mode. Do this by going into Settings>Xperia>Connectivity>USB connection mode)
Now that you have completed the PC Companion part, follow these instructions carefully to restore MMS and Smart Call Handling:
1) Add a NEW APN (Settings-->More-->Mobile networks-->Access Point Names ((APN))-->push the + sign button) using these settings (and make sure to select it after creating and saving it):
Name: T-Mobile Data 2
APN: fast.t-mobile.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: not set
MMS port: not set
MMS protocol: WAP 2.0 <---(DOES NOT APPLY TO THE Z3, BUT OTHER PHONE USERS MAY WANNA TRY IT)
MCC: 310
MNC: 260
Auth Type: not set
APN type: default,mms,supl,admin,hipri
APN proto: IPv4/IPv6
APN roaming proto: IPv4/IPv6
APN enable/disable: enable
Bearer: unspecified
2) ENABLE Stock Messenger app, making sure in "App info" screen (in Settings) that the "Notifications" box is unchecked. (Not sure if unchecking it matters, but I'd do it anyway to avoid double notification of incoming texts.) Also, under Stock Messenger's settings, make sure ALL boxes are unchecked as well.
3) In Textra (download this great text SMS/MMS messaging app if you haven't already from Google Play Store), make sure it's your default app, under Settings, "Use MMS for Group Chats" should be checked, MMS Settings: No Limit, and check the T-Mobile Wifi Calling Fix box too.
4) In Phone settings, under Call Settings, uncheck/disable: VoLTE. (VERY IMPORTANT!) (Note: Maybe after Lollipop is deployed you can try enabling it and see if MMS and Smart Call Handling work again, but there’s no guarantee of that.)
5) You can leave STAMINA mode on (under Settings-->Power management), however...... only enable the "Extended Standby" option and of course Activation should be at 100%/Always on. Also make sure “Queue background data” is enabled too. You must also have whitelisted 2 specific apps in STAMINA under the "Apps active in standby" list: The text msg app you're using (i.e. Textra, etc…. the stock app will NOT be listed though) and I would also whitelist one under "All others" entitled "Phone/Messaging Storage". Keep the other stuff disabled in here. With regards to STAMINA mode:
5.1) OPTIONAL: IF AT ANY POINT STAMINA MODE IS NOT WORKING (i.e., WITH IT ON AT 100% POWER, IT SAYS ON STAMINA MODE SETTINGS PAGE THAT YOU HAVE ANYTHING LESS THAN 5 DAYS AND 3-4 HOURS FOR ESTIMATED BATTERY TIME), THEN FOLLOW THESE INSTRUCTIONS: Turn off STAMINA mode. Go into Settings, Apps, All, Extended Standby Mode Controller, Clear Data AND Cache. Then go to your text app's (Textra, stock, etc….do it for all texting apps you have) "App info" page (on same Apps "All" screen) and clear ONLY the cache, then close out the app itself (3D button to the right of the virtual Home button, swipe the text app(s) off the screen). Reset. When you come back, follow what I said above, including turning STAMINA mode back on. Then do as instructed in “5)” above.
6) Put “Keep Wi-Fi on during sleep” to "Only when plugged in" (Settings--> Wi-Fi--> Advanced). Also, make sure everything else on that page is unchecked/disabled.
7) OPTIONAL: IF HAVING ISSUES RECEIVING TEXTS FROM IPHONE USERS WHO HAVE iMessage ENABLED ON THEIR IPHONE, THEN FOLLOW THIS: And lastly, there’s the “iMessage” issue ppl like myself are/were having (also those with LG G2 I’ve heard have this issue too) where when someone with an iPhone sends you an MMS pic text msg while their iMessage option is on, you don’t get the text…….. try this (a T-Mobile store rep told me this and it worked!): send YOURSELF an MMS photo text msg but include at least one other phone # as well too. If you’re using Textra or anything besides just the stock text app, then do this for EACH app. If that is the case, then do it via stock app first then Textra (easier this way). If you receive the pic successfully, then ask anyone you know with an iPhone to send you an MMS message (preferably having a 3rd phone # in on it too, but not sure if you need to) with iMessage ON. If you receive it, then it worked. If not, try this again.
What I just said here MAY resolve any lingering MMS issues, and also resolve any issues regarding STAMINA mode not kicking in too.
It seems that MMS messages will def show up if Wi-Fi is on, but it will take longer to show up if screen is off. Maybe 3-5 minutes longer.
If you have any questions, let me know.
P.S. This ALSO fixed my Smart Call Handling issue where it wasn't working, but now is.
RockStar2005
Very excited to hear about your fix. Many thanks for sharing! Before I go ahead and follow your instructions, I was just curious whether this fix has "stuck." I recall a few others, when attempting other fixes, experience a reversion back to the same MMS issues.
Thanks!
Does anyone else have this issue?
I didn't have this issue until I did a factory reset yesterday. I have checked my data settings for my phone and the default messaging app and I do not see a setting that would be affecting me. MMS messages download immediately if I am on only a mobile network.
Checking different websites online led me to checking the APN settings for the T-Mobile network. I checked them against the settings that are provided on the T-Mobile website and I see that mine do not match completely. Mine differs from their site in 3 places:
I am missing the MMS Protocol field,
APN type is set to default,mms,supl
and my APN protocol is set to IPv6 instead of IPv4/IPv6
I'm a new user so it won't let me link to the support page but it is below:
HTML:
https://support.t-mobile.com/docs/DOC-30273
I tried manually creating an APN to match their website but I still cannot find the MMS Protocol field. Also, it switches back to the original APN whenever I check back.
I'm not sure if anyone else has had this issue but I think my next step is to call their customer service and see if they can reset something on their end.