WMDC not recognizing Sprint TouchPro 2 - Touch Pro2 CDMA

SOLVED: I uninstalled it in the computer's Device Manager, removed the device, reinstalled it, scanned for hardware changes, and it now works. Sorry for the bother to all of you. This might be helpful to the 'simpler' website members [Like ME! ] so I am leaving it here.
I have a Sprint TouchPro 2 with OEM 6.1 os. I have two laptops. Both are running Windows 7. One version is 'professional' the other is 'ultimate'. Both are 32 bit systems. Both have synchronized with this phone as recently as 2 weeks ago with no problems.
My phone syncronizes fine on the Windows 7 Professional computer through WMDC. HOWEVER, I then plug it into my Windows 7 Ultimate computer and WMDC can't find the device. It searches forever and then says [in red] ERROR where it said 'Searching' or 'Connected' before. I have run all the same updates on the computers from Microsoft. the only difference in software I can think of is that I used the Ultimate computer to install the .NET 3.5 compact program onto the phone, and now it doesn't work.
I'll try to remove the .NET from the Windows 7 Ultimate computer, but do I need it installed on THIS computer to keep it installed on my phone?
Can anyone think of any other possible problems?
I don't think it's the phone, as it works on the Professional computer, just not on the Ultimate one. The settings are the same [all checked and allowing connections in bluetooth in both: the settings are all the same].
I just can't get the Ultimate to recognize that the phone is plugged in.
UPDATE:
When I checked in the device manager, it stated that: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Does anyone have any suggestions on where specifically to look? Thanks!

same problem here.
I have windows 7 ultimate 64bit and WMDC 6.1.6965.0

krentzis said:
same problem here.
I have windows 7 ultimate 64bit and WMDC 6.1.6965.0
Click to expand...
Click to collapse
Follow the steps in the first line where I showed how I fixed this. If this didn't/doesn't work for you, then I've got nuttin. Good Luck!

krentzis said:
same problem here.
I have windows 7 ultimate 64bit and WMDC 6.1.6965.0
Click to expand...
Click to collapse
make sure you let windows update find the appropriate drivers for the phone... after that you should be in business

Related

Flashing on Vista with a XP VM

Has anyone tried this as a potential workaround? VirtualBox certainly lets your VM see and use USB devices from the host system, and it feels like an easier solution than the nasty-looking Vista workarounds thanks to Mobile Device Centre.
Thoughts?
I have no issues flashing my Tilt using WMDC on Vista Business. But I did use Microsoft Virtual PC 2007 (freeware) running XP to flash my Wizard because the RUU flash utilities would run "strange" on Vista. Virtual PC allows direct USB access from disk images.
Haven't tried that. What problems are you having?
I have flashed two tilt phones multiple times using vista and have had no problems whatsoever. Sometimes I have to connect and reconnect it a couple times for it to sync properly, but that's a widespread problem I have seen.
Maybe I'm misunderstanding in that case - the only details I managed to find involved messing about with drivers to create some horrible cross-breed of Activesync and WMDC - somthing I can do, but would rather not.
This was all rather old information however, so is it possible to complete the whole flashing process (installing SPL etc) on a 'virgin' copy of Vista? If not, I think I'd probably prefer to try a VM given NotATreoFan's positive experiance with it.
dperren said:
Maybe I'm misunderstanding in that case - the only details I managed to find involved messing about with drivers to create some horrible cross-breed of Activesync and WMDC - somthing I can do, but would rather not.
This was all rather old information however, so is it possible to complete the whole flashing process (installing SPL etc) on a 'virgin' copy of Vista? If not, I think I'd probably prefer to try a VM given NotATreoFan's positive experiance with it.
Click to expand...
Click to collapse
The RUU ROM Update Utility used for flashing all Kaiser ROMs will run native in Vista without making any modifications to WMDC.
That being said, WMDC runs a subprocess that is used to sync with WM2003 and earlier devices, and on rare occasions (happened to me 1 time out of 100+ flashes), you may get a warning from Vista that the WM2003 service has stopped working. Do not worry, it will not affect your flash.
Vista Ultimate
Using vista ultimate I had to do the driver update which is really a painless process. After that it works perfect.
update driver
Just how do you update your driver.
Thanks
NWO said:
Just how do you update your driver.
Thanks
Click to expand...
Click to collapse
http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=23&Itemid=27
I followed this method.
i think with the latest wmdc you dont need to do that update driver thing. dont take my word for it though.
The driver hassle is 'old news' and no longer necessary with the latest wmdc. Just runs the ruu 'out of the box' nowadays.
sirooga said:
http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=23&Itemid=27
I followed this method.
Click to expand...
Click to collapse
I think that only works on Vista x86

Total Newbie Question: Cannot Copy Files to HTC Love

Hello All,
I recently bought my first smartphone here in Beijing. It's a dopod D805; I hope to upload media to it from my Vista-loaded PC.
The problem is Vista doesn't seem to recognize the device. I downloaded Windows Mobile Center (sorry if I've got the name wrong) but it doesn't seem to do anything. The CD that came with the device doesn't work (it keeps telling me to install Flash 8.0, which seems to imply the software on the disc was designed for pre-Vista systems).
Any help would be greatly appreciated.
Update:
The phone seems simply not to work on Vista. I am now dual-booting XP alongside Vista, and have had much more success using XP and Activesync.
A new newbie question:
I cannot copy files (music, PDFs) from my PC's HDD to the phone's drive. Each time I try I am told there is not enough free space on the drive. This is absurd, as there is nothing on the drive other than what came on it, and the files I'm trying to copy are quite small. What gives?
ouyanghai said:
Hello All,
I recently bought my first smartphone here in Beijing. It's a dopod D805; I hope to upload media to it from my Vista-loaded PC.
The problem is Vista doesn't seem to recognize the device. I downloaded Windows Mobile Center (sorry if I've got the name wrong) but it doesn't seem to do anything. The CD that came with the device doesn't work (it keeps telling me to install Flash 8.0, which seems to imply the software on the disc was designed for pre-Vista systems).
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Welcome to the forum
Have a look in the Wiki here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Love
Hope it helps,
Thanks for the response.
I checked that page before posting, but it doesn't seem to have much beyond the specs for my model.
All I want to do is install Pleco, and upload some MP3s/PDFs. When I plug the device in, I get the "bing bong" sound, but no new HD appears in My Computer. Since I'm running Vista, I can't use the bundled Activesync software.
Help?
i dont know if this will help but i cant sync my phone with xp unless i set my firewall to allow all.
if you go to my computer and look at your drives, does it not show you phone there as F: or whatever?
Right, it doesn't show a new drive. Note that I'm running Vista, not XP. I'm in the process of getting a dual-boot setup going, but I'm not there yet. Very frustrating.
Update and New Question
Update:
The phone seems simply not to work on Vista. I am now dual-booting XP alongside Vista, and have had much more success using XP and Activesync.
A new newbie question:
I cannot copy files (music, PDFs) from my PC's HDD to the phone's drive. Each time I try I am told there is not enough free space on the drive. This is absurd, as there is nothing on the drive other than what came on it, and the files I'm trying to copy are quite small. What gives?

[Q] New WP7 User - running Ubuntu :(

Hi everyone! I recently switched from a Pre 2 to an HTC Trophy. I love WP7 but I have a few problems. Before I tell you about them I will tell you I have installed the Mango beta onto my device. (BTW I'm on Verizon) Now onto my issues.
* I am running Ubuntu. I have Zune installed in a Windows XP emulator. For some reason the entire computer (Ubuntu and Windows XP) don't recognize the phone when connected via USB. The device just charges.
* I am a big music buff and I NEED MUSIC ON MY DEVICE. As I have said, I run Ubuntu, how am I supposed to do this?
* I would love to use all those fun programs to edit the registry on the device to change the color schemes (because I hate the colors that come pre installed) but I run Ubuntu. I'm sure I could do it via emulator but how come my phone is not recognized?
* Please tell me why my phone isn't recognized.
Thankyou for all help in advance and I am really really really happy to be a part of this community. I used to be a member on XDA back in my Android days and I'm psyched to be back. Please help me with my problems
e_rl said:
Hi everyone! I recently switched from a Pre 2 to an HTC Trophy. I love WP7 but I have a few problems. Before I tell you about them I will tell you I have installed the Mango beta onto my device. (BTW I'm on Verizon) Now onto my issues.
* I am running Ubuntu. I have Zune installed in a Windows XP emulator. For some reason the entire computer (Ubuntu and Windows XP) don't recognize the phone when connected via USB. The device just charges.
* I am a big music buff and I NEED MUSIC ON MY DEVICE. As I have said, I run Ubuntu, how am I supposed to do this?
* I would love to use all those fun programs to edit the registry on the device to change the color schemes (because I hate the colors that come pre installed) but I run Ubuntu. I'm sure I could do it via emulator but how come my phone is not recognized?
* Please tell me why my phone isn't recognized.
Thankyou for all help in advance and I am really really really happy to be a part of this community. I used to be a member on XDA back in my Android days and I'm psyched to be back. Please help me with my problems
Click to expand...
Click to collapse
You could try to setup Windows XP, Vista or Windows 7 in a virtual machine on your system. That should work.
dkp1977 said:
You could try to setup Windows XP, Vista or Windows 7 in a virtual machine on your system. That should work.
Click to expand...
Click to collapse
Thanks for the reply, however, I already stated I'm running Windows XP in VirtualBox. When I run lsusb in Linux terminal one of the USB devices is Microsoft and when I unplug the device and run the command again it disappears. So it seems Ubuntu knows its there but since it has no mass storage capabilities it does not display it on the desktop. This still doesn't explain why Windows XP cannot see it because I have USB connections settings checked in VirtualBox.
I think it is a Windows XP problème... Windows 7 does a better job in recognizing devices.
XP is Just to old
e_rl said:
Thanks for the reply, however, I already stated I'm running Windows XP in VirtualBox. When I run lsusb in Linux terminal one of the USB devices is Microsoft and when I unplug the device and run the command again it disappears. So it seems Ubuntu knows its there but since it has no mass storage capabilities it does not display it on the desktop. This still doesn't explain why Windows XP cannot see it because I have USB connections settings checked in VirtualBox.
Click to expand...
Click to collapse
You stated that you use an emulator. I really recommend using VM Ware. I never had any issues with USB devices or anything else on it. Since I never used VirtualBox I can't explicitly help you with it though, sorry.
dkp1977 said:
You stated that you use an emulator. I really recommend using VM Ware. I never had any issues with USB devices or anything else on it. Since I never used VirtualBox I can't explicitly help you with it though, sorry.
Click to expand...
Click to collapse
Αnd in addition to that dont use XP ...
Use Windows 7 or Vista ...XP its not working for me....
Ok so now Windows XP sees the device as "Windows Phone 7" but Zune still won't detect it no matter what I do. Any ideas?
e_rl said:
Ok so now Windows XP sees the device as "Windows Phone 7" but Zune still won't detect it no matter what I do. Any ideas?
Click to expand...
Click to collapse
XP is going to continue to be a bad choice... What version of ZUNE are you running?
Sent from my SGH-i917 using XDA Windows Phone 7 App
if you using Zune 4.7 try updating to Zune 4.8 and check if your mobile is getting detected.

[Q] Windows 8 Pro & HTC Touch Cruise Driver Issues

Hi All,
First off I did try posting this in the windows 8 forum but got a message about insufficient privileges so hopefully this is the next best place. If not, apologies.
I'm running Windows 8 Pro x64 on my desktop computer with an HTC Touch Cruise running Windows Mobile 6.1 This worked fine with windows 7 x64 and will still sync happily on my windows 7 laptop sharing all contacts etc. However I cannot for the life of me get the phone to talk to my new windows 8 machine.
It seems I'm missing a driver by the name of "Microsoft Windows Mobile Remote Adapter" (as per device manager of my win7 laptop) but despite 3 hours of searching on google i cant find a download for this driver.
I have tried using Smart Driver Backup to copy the files from my Win 7 machine and tried doing so manually as well but in both cases I get an error on the windows 8 machine saying the driver cant be installed due to missing files.
This is slowly driving me nuts. WM6 isnt *that* old. I cant believe that Microsoft wouldn't include some sort of backward compatibility. All I need to do is sync my contacts to outlook!!!!
Anyone else experienced this problem and managed to solve it?
You will not find a driver for it for windows 8. This is due to MS killing the WM OS all together. Main reason business won't update to windows 8. Most will remain on 7 for many years to come
Sent from Arkham

HTC Touch Pro port to Android or find a way to make it compatible with Windows 8

Hi All
Phone Model: HTC Touch Pro T7272
A friend of mine recently updated from Windows Vista to Windows 8.
And hey presto no more Active Sync, windows 8 will not even reconigse the phone.
I have been looking around and seen no solution to getting Active Sync to work with Windows 8.
So now the other option is change the phone. However that requires resources which are very limited.
Would changing to Android on the HTC Touch Pro T7272 be any good? Are all the features working? Is it possible to roll back to previous windows os, if it not suitable? or does anyone know a way to get Active Sync to work with Windows 8?
Any kind of advice or help will be much appropriated.
I believe Android syncs with a Google account. This port does not require a flash so once you restart your device, its back to WinMo, you go. Additionally, you should be able to backup your contacts with another program that should be included, called PIM Backup. OR are you just looking for a way to sync your device to your computer? If not, what exactly? Also, I do hope you have changed the USB mode from Disk Drive to ActiveSync. On a final note, there should be a check box for "faster data synchronization", you should un-check it if ActiveSync does not recognize your device.
xiaokai said:
Hi All
Phone Model: HTC Touch Pro T7272
A friend of mine recently updated from Windows Vista to Windows 8.
And hey presto no more Active Sync, windows 8 will not even reconigse the phone.
I have been looking around and seen no solution to getting Active Sync to work with Windows 8.
So now the other option is change the phone. However that requires resources which are very limited.
Would changing to Android on the HTC Touch Pro T7272 be any good? Are all the features working? Is it possible to roll back to previous windows os, if it not suitable? or does anyone know a way to get Active Sync to work with Windows 8?
Any kind of advice or help will be much appropriated.
Click to expand...
Click to collapse
You could install via windows 8 or 7 "Virtual PC" then -> windows xp sp3 then -> activesync+ other old apps quite complicated to setup at first

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