This is a physical problem, the screen works fine and has no distortion as far as what it looks like when its on. But I noticed this weekend that when it was off I noticed a like triangular section in the middle of the screen, where it has a rainbow-ish discoloration pattern and small dots in the middle of the screen, about 1/4 of a inch inward all the way around the display part of the screen. The dots are in a perfect grid-like format and the rainbow color distortion almost looks like an oil slick.
I have had the factory screen protector on it since day one, I peeled it back today only to find its on the screen itself, I tried to wipe it off and nothing. I always carry the phone in a belt clip and never in my pocket, etc. So I don't know how it could have gotten damaged or how damage could cause such a curios perfect pattern of strangeness on the screen.
Anyone else ever seen this happen?
well i have heard its damage from high pressure... the touch layer in the screen gets damaged some how and leaves an oil looking spot... sorry but here is a good thread on what i think your seeing http://forum.xda-developers.com/showthread.php?t=428749&highlight=spot+screen
Oh wow/crap its times like this when I guess I'm glad I'm not a regular consumer but have this through work, so I'm sure they will replace it, if not they will buy me another. Should I even get another or is there something like this but better? I'm with ATT.
If you want a windows mobile powerhouse stay with the fuze... for sure... i have had mine since november when they first came out for at&t and mine runs and looks great... no screen problems or anything... ya and good thing its through your company
I have this weird issue i have only just noticed. In the middle of my screen, there is almost a perfect rectange of slightly discoloured, rainbowy effect on the screen. It is right in the centre of the screen, and goes to aout 1cm from the edge the whole way round.
Its like the digitizer has detached or pushed up against the screen. I cant remember doing anything to it. And if i run my finger over it, the rainbow effect moves/follows my finger then snaps back to the rectangle (kind of like when you have a bubble under a screen protector).
Also the area under this spot is slightly less sensitive and seems to be giving the odd random input.
Do you rekon this would be covered under warranty? I cant remember doing anything to the screen, and the fact is so pefectly placed in the middle of the screen.
Hey,
Mine does this as well... It's a perfect rectangle, and only visible in strong (especially flourescent) light. Can't notice any differences in input though. Interested to see what people think, and if it's a common problem. Can't remember any incident that could have led to this, I take care of my phone.
In case it helps, it's a UK Vodafone Touch Pro, with the latest HTC WWE ROM.
I have had a similair effect but not a perfect rectangle. somewhere mid screen slightly to the right I had a bubble of rainbow colour. I actually thought it was underneath the screenprotector so i bought a new one to change it. To my surprise the bubble was still there but internally.
I used to have my phone with the protective leather thingy in my jeans. I decided to take it out for a while. And what do you know. after a day the bubble dissapeared. I then put it back in my jeans and checked every hour. The bubble came back. So i'm guessing pressure on the glass internally or something.
Nowadays I dont carry it around in my tight jeans anymore. I use the protective leather that came with it and put it in my jacket pocket instead.
Edit: It has all the attributes xternal listed. The bubble that is.. less responsive random input rainbow following finger. In my case it has been due to pressure on the screen from my tight jeans. Yours might be something else though...
thanks for replies guys, sounds identical to what i have. i thought it was screen protector too, took it off to clean and noticed it was below. wasted blue, i was almost about to edit my post to include exactly what you said about flourescent light.
maybe it has happened from being in my tight jeans, strange that wasted blue and i have the same sized area though.
i have a fuze.
Mine is the Htc Touch Pro from HI, KPN Netherlands.
Xternal i would suggest you don't keep your phone in your jeans for a while and see if the bubble dissapears. Might take a few days at first. just put it in your jacket or something. If it dissapears you know what it is. I don't think this will fall under warranty. if it sticks regardless of pressure you might get warranty...
Oeh i just remember. If the backlight is out you will see a blacker than black dot on the screen where the bubble is supposed to be. if the light goes on its rainbowy fluorecent.
Thanks King, i have taken the protector off and will keep it out of my pocket. The pattern is the same if the backlight is on or off. Id post a photo, but its really hard to get it to show up in a photo.
Im of the opinion now that as you say, the digitizer is pushed against the screen, not detached. Hopefully it pops back
Hey guys.. same issue for a lot of people
It is something like this:
http://contactus.htc.com/Download.aspx?TicketID=396548&ReplyID=2&FileName=IMGP6088.jpg
Look at what HTC told me:
New Response From [ Cathy (Malaysia Support (Tech)) ]
Dear xxxx,
We regret to inform you that based on our warranty policy, we can not provide you the free repair on this issue.
If the touch window having some rainbow mark, it is caused by extra force enter to the touch window and it is under user misused. Thus, there is no Warranty Provided.
Thanks.
Best regards.
HTC
After some rants:
Thank you for contacting HTC. With reference to your query, we understand you are upset for this issue. But according to the HTC warranty policy, the LCD is not covered by warranty. Please check the attachment for HTC warranty policy. For the "newton rings" issue, we recommend you send it to service center to replace the LCD. Thanks.
HTC
Some consolidation of threads:
//forum.xda-developers.com/showthread.php?t=439410 - Diamond Screen
http://forum.xda-developers.com/showthread.php?t=475294 - TP and HD screen
http://forum.xda-developers.com/showthread.php?t=504899 - Sprint
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571 - TP
Thanks for the help guys, I'll try keeping it out of my jeans pocket for a while. Sounds like this "newton ring" problem in the other therads though. I'd tried replacing the screen protector as well before, but no joy there. Might need to try to get a replacement (took out insurance on it), but guess I'd need to flash back to the carrier ROM.
Anybody know how good Vodafone UK's insurance is about newton rings?
Just read kingpinda's post again, when my backlight is off I can still see the rings, so doesn't sound like the same problem. I'll still try it though, thanks.
So I have a black Galaxy S2 Epic Touch. I Decided I thought it would be cool to change it from black and make it the white one, I have a white GS2 screen with the back housing as well. I got the parts from a broken one my friend had, but the screen is def. good as I have seen it work before. For some reason when i take my black screen off and put the motherboard on the White screen and turn it on, it goes kinda bonkers!
The bottom touch buttons dont work? It simply makes its own random selections on the screen and kinda acts like a completely bad screen. But I have SEEN the screen work perfectly fine before this? When I put the mobo back in my black screen, it works perfectly fine again. Maybe its a sign to keep it black lol but my question IS...
Is there some sort of slightly different hardware in a white screen that identifies that I have a "Black motherboard" installed on it, so it just doesnt work right? Or SOMETHING to that extent? I was excited to switch them but hell...maybe the screen went bad somewhere down the line? Let me know what yall think, thanks guys!
-PT
i got my tf300 in the mail today and opened it and everything looks to be completely unmolested.
however if it's off and i get the light shining on it just right, i see diagonal lines on the screen that form perfectly symmetrical squares all across the screen. i seriously touched the screen twice since taking it out of the box, so it's nothing i did. i can't take a picture of it either, it doesn't show up. it is subtle but absolutely noticeable.
can anyone else look at theirs and tell me if i'm crazy? i mean i don't know what else it could be if it isn't part of the glass. the lines are way too perfect to be some kind of accident.
btw, can't feel them or anything, they look like light marks...tried to wipe them off with the cleaning cloth to no avail.
It is part of the screen, I assume it is part of the digitizer (or whatever you want to call it for capacitive touch screen sensor).
It only is visible on certain angles, not always.
yep, they're there all right. they actually look pretty cool. i don't think asus would put them there if they didn't have a good reason, you can't see them most of the time anyway so it's all good.
I replaced my nexus 5 screen after cracking it with a new lcd, digitizer, and the frame from amazon. tested the screen before re assembling the whole unit and all looked great. after getting it all buttoned up i found that after the screen sleeps and comes back on the colors are very distorted. Rebooted the phone and the color is accurate again, but again after the screen sleeps and comes back on the colors are distorted. I then tore it back apart installed my old crack screen and all is fine again. I am looking to see if anyone has come across this. I am assuming it is a bad display, but would like to see if anyone has any other suggestion on a possible problem before i return the display.
Bump: just because i'm returning the replacement screen tomorrow and ordering another if no input.