MMS wont download - Verizon - Touch Pro2 CDMA

Anybody have a problem downloading an MMS over Verizon. It seems when I get a message with MMS it says downloading but stays at 0% in the notifications area then fails. I dont have a problem with emails or SMS. Im looking for a fix and I dont see anything on this other than the Verizon forums where people are having the same problem.

I was having the same problem. Call Verizon and have them reset all the options on your account.For some reason once they reset it all mine worked fine.... However i do have an issue still that if i have Wifi connected it will not send or receive MMS messages.

I also cannot download a mms with wifi connected. Not sure why but its no big deal to disable wifi when i recieve a mms.

I backed up all my contacts and did a hard reset. After that it worked. Thanks anyway guys.

hard reset worked for me for about a week.. but i refuse to do a hard reset every week in order to get MMS. so in a week or so when it stops working again. call verizon and have them reset your service options.

Thanks for the heads up. I will definitely give em a call if it starts to fail again.

Related

[HELP] SMS only goes through after outward call

I flashed CM7 TG reloaded last night and so far I'm loving it! Everything seemed to be working fine at first (i.e.- placed and received calls, sent and received SMS and MMS). After I performed said tests to make sure the ROM was functioning properly I went ahead and began restoring all my previous apps through Titanium Backup. It all went without a hitch until this morning when I tried sending a SMS. I'm using the default messaging app and where the "Sent: x:xx" would be displayed, it instead stays on "Sending...". Incoming SMS messages are also not coming in (I tried sending multiple texts from my gf's phone.) The odd thing is I can send and receive MMS without any issues and the phone will both send and receive delayed SMS if I place a phone call. Also, all incoming phone calls do not get through to me.
So to clarify, I CAN make phone calls and send MMS. I CAN'T receive phone calls or send/receive SMS UNLESS I place a phone call. Any help would be appreciated.
I just did a factory reset on my phone, cleared data/cache, wiped dalvik cache, and reflashed the ROM. I have not restored any of my apps so I'm running a clean install. I'm still experiencing the same issues. If there is a step I'm missing it'd be great to know so I have a fully functioning phone. Should I wipe /system as well or would that not help? I'm open to any suggestions at this point.
One more thing I've observed is that the signal strength stays at -120dBm until I open a call. Once a call is opened I gain signal strength to about -89dBm (this is at home for me) and that's when I receive a swarm of texts and any texts I tried to send prior to calling get sent. Is this any indication of something? If anyone could help, please do. I really don't want to go back to the stock rom haha.
edit: Ok, so if I disable the EvDo network then all of my problems are solved. Obviously I'd like to keep 3G, but this is where I'm at right now.
SAME PROBLEM. Started this past week. Was fine for months on TG reloaded.
I was thinking it was new app related, but you wiped and still have the problem?
I'm not going to wipe if you already tried it.
I'm going to try turning off EVDO and see what happens.
edit: INSTANTLY dozens of missing texts sent/received when going from EVDO only to CDMA only mode!
I am pondering if flashing back to stock ROM and re-running Virgin Activation app would help....
Damn I wish you could run Activation in CM7
So last night I did a little more digging... ended up clearing data and cache on messaging app, powering down, removing the battery for 30 min, powering back up and switching radio to cdma/evdo (vs one or the other).
So far texts / sms are working today, and I have neither made nor received any phone calls. Perhaps incoming are still going straight to voicemail, but I receive very few calls so I will check later.
Sent from my Triumph using Tapatalk
Things seemed to also work for me when I went into System select (the option in Mobile network settings) and changed the cdma roaming mode from "Home", which was selected by default, to "Automatic". Haven't run into problems since changing that setting.
Well, I found this in the TG-Reloaded thread: "DO NOT use the Titanium Backup App, which can cause more problems"
I flashed mine about a week ago and haven't had any problems.

[Q] MMS not sending since JB update. Stock ROM - HELP!

So ever since I updated to JB I've had trouble sending MMS. I can receive MMS just fine I just can't send. I've searched and searched and have found several posts on several different websites (including this forum) about this issue but none of them have had a solution (or a solution that worked for me) the last thread I read hasn't had a reply since January 10th so i'm posting this question here again so in case someone has found a solution since then.
So here is the problem. When I try to send an MMS I go through the steps of opening my messaging app (I used handcent) and inserting a picture (or screenshot) to a message. I hit "send" and I get the little progress circle and it will just sit there and spin forever. Won't give me an error saying unable to send but it will just sit there and spin and never send. I know for a fact that it doesn't send because I've confirmed with the person i'm trying to send to that they didn't get it. Now if I reboot my phone the MMS will send when the phone restarts. At one point just simply switching to Airplane mode and back got the MMS to send. That does not work any more. Only rebooting the phone will make the MMS send.
Just about every post that I've seen about this gets a reply with "turn your mobile data on" or "make sure you're not on wifi cause it only sends on 3g/4g". I know that you can't send MMS through wifi so that's not the problem. And even if you're on wifi if you send an MMS your phone will automatically kick on the mobile data to send that message. But just to rule that out I have completely turned off my wifi and made sure I had a 4g signal and made sure it was working by going to the internet. So I know the lack of mobile data is not the problem. And yes I have mobile data turned on so that is not the problem either.
I have a Verizon GS3 with the stock ROM. I did root and unlock my bootloader shortly before the JB OTA update was released with plans on installing a custom ROM but never got around to it so i'm still stock. I did not unroot before I did the OTA update.
I have read on some threads that people have called their carrier's tech support (yes, apparently people have had this issue on other carriers) and have done a factory reset at the request of tech support and that has not fixed the problem.
So if anybody has found a solution or come across a solution to this annoying issue please do share. I would greatly appreciate it.
Thanks!

T-mobile texting issues.

My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Might be a sim or network issue, mine works fine. Take it to TMO and try out a new sim.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Is it SMS or MMS? If you have wifi calling enabled and its active, you will not be able to send/receive MMS. SMS should work though. Otherwise, maybe its an outage in your area.
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
HappyGreg said:
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
Click to expand...
Click to collapse
I just let Hangouts handle my SMS/MMS, you can do the same.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
ZeroG1 said:
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
Click to expand...
Click to collapse
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
noobsquared said:
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
Click to expand...
Click to collapse
Settings - - > call settings
ZeroG1 said:
Settings - - > call settings
Click to expand...
Click to collapse
I don't see this option in the call settings?
buda81 said:
I don't see this option in the call settings?
Click to expand...
Click to collapse
Must only be on the T-Mobile version.
having the same issues with tmob. this is my second z3. not sure what the problem is
What does it say under Settings -> About Phone -> Status -> My phone number?
If it says unknown, try fixing that. I had to stick my SIM into an old BB Curve and edit the MSISDN. Since then Hangouts has been grouping iMessage MMS correctly
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
CRundles said:
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
Click to expand...
Click to collapse
I am having the same issue as well. So is probably a software issue. Hopefully T-Mobile can update soon. It's really annoying. Are you also having problem receiving texts? People send me texts but I never receive them.
:[ Still having issues
Sorry for bringing up the old-ish thread but I'm becoming quite irritated over this issue. I got the phone as a bday gift last month, but since then I've been also experiencing these messaging outages. Before, it was a text delayed by some time, which progressed to some hours, and now some texts I don't receive at all until AFTER I restart the phone. The phone actually will show two timestamps (via the textra app, which I also downloaded to try and help alleviate the problem, but it hasn't) that show when i finally viewed the text (after restart) and when the text "should" have arrived. I notice the problem mostly persists when the phone has been on hiatus for a while; typically if I'm still actively using/looking at the phone or texting, the messages sent from people will arrive when they were sent. But, once the screen has been off for some time, that's when SMS arrives delayed/after phone restart and MMS are just a lost cause. I'm on the TMO service, and trying to contact them have been less than helpful. Literally, they just told me to text myself, and when I said "yes, the text arrived" they assumed the problem was fixed despite me telling them IF I'M LOOKING AT MY PHONE, MOST OF THE TIME THE TEXT WILL ARRIVE. So, I'm also partially ranting about their customer service. I've tried disabling the WiFi, I've already swapped the phone, I've tried tinkering with some of the settings about having data run while phone is off, and nothing has fixed the issue.
Thanks for bringing the thread back up. I have noticed that I have intermittant text sending issues, too. As well as receiving issues (it has been about 3 days now since my wife received the same MMS sitting right next to me with her SGS4. I didn't pay attention if they were when I was connected to wifi, etc, but I just tried disabling volte and will update as I come to more conclusions.
Come to think of it, I have another weird thing with group messages. When I respond, I'll get the same text I send out back, from myself.
Omg this is happening. Seriously nothing but disappoint on this phone on t-mobile. No group text, and trouble sending out some sms.. Hope for an update. Battery has been dying faster too 17 hrs. And sony remote play is just choppy now....3 month on this phone. Sad
Sent from my D6616 using XDA Free mobile app

Mms probles

I don't know whats going on but i can receive just fine but can't send mms only txt , am I missing something?
Not sure but I'm currently having the same exact problem
daminux said:
I don't know whats going on but i can receive just fine but can't send mms only txt , am I missing something?
Click to expand...
Click to collapse
You are not really helping with your situation. Are you stock, flashed anything, issue just randomly start, using stock messaging app etc? More information you supply the easier it would be to help out.
Ok Ducter my bad, is ok I was told to register network and that did it… mughtykc I suggest you do the same… thank you ☺
still not able to send MMS or recieve since the last update
im 100% stock, have a few appls disabled with package disabler pro,
ive enabled everything to see if maybe something i did was the problem
cant send MMS or recieve them, always get a failed to download, try again message
ive played with different APN settings and "registered" the network and still nothing
ive tried different messaging apps
Hangouts
Google messenger
Stock Samsung messenger
etc etc
edit:
got curious, called Tmobile, i ended up factory wiping the device, still the same problem
going to go with a new Sim card and see if that fixes anything

Data connection drops after trying to send MMS

This is a really strange occurrence that I have not run into for years. Whenever I receive an MMS message and go to respond or when I try to send a image over text which would use MMS, my LTE data connection drops and I can't seem to get it back until I reset the phone.
I am using Cricket wireless in the US and the phone is on 9.0 and a dual-sim version with both Sims active.
I am pretty much at the point where I'm going to save whatever I can on the phone and reset it but I figured I would try here to see if anybody has a suggestion or has run into this before. Thanks.

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