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My TouchPro can connect normally to unsecured wifi networks, but with WPA encrypted ones, it can only connect for the first time, after that it can not.
At home I have a wireless router/ADSL modem (Zoom X6) that is connected to my PC by cable, all my phones and laptops connect to internet via wifi. While other phones (1G iPhone) and laptops always connect successfully, the TP only connected once and then cannot or unable connect to the WPA security-enabled wireless network (although it's able to scan and detect the availability of the Wifi network). I tried to reset the router settings, even update router firmware, but no luck, it's still unable connect. I also tried with my office secured wifi network and I had the same problem.
Yesterday, I had to hardreset my TP and tried to connect once again, but problem was repeated, connected only once and after that, unable. Note that my previous PPC (TMobile Ameo WM5) didn't have any problem with the same wifi router and the same wifi settings (as follow).
My TP wifi settings:
Network Name: MyNetwork
Connects To: The Internet
Uncheck "This is a hidden network"
Next step:
Authentification: WPA-PSK
Data Encryption: TKIP
Greyed Out: The key is automatically provided
Network Key:************** (my pass)
Greyed Out: Key Index: 1
Next,
Checked "Use IEEE 802.1x network access control" but greyed (I can't change this)
Anybody know the solution for this issue?
Thanks and very appreciated for any help.
i experienced similar problems with my old p4350 but not yet with the TP...
no solution, sorry. but im quite unhappy that this issue still exists...
Any suggestion, pls.
yeah.. quite sucky.. I though the WiFi 'broke'.. but i was able to connect to a WEP site.. I think its something to do with WPA.
I never had this problem with my Diamond. The firmware on Diamond isso much more stable compared to Touch Pro..
I set everything to WEP and my key is open instead of shared, and now it works fine.
I had issues at my dad's, who has no encryption, and also there, when I set the key to open io shared, I got connection. (even though there is no key
anyway, it looks like that is the bug (at least in my device)
I have exactly same settings and same problem... but I want to use this encrypted connection since in future I will have to connect also in other places where I need it for sure.
Any help here?
I have similar promblem with my Hermes before.
My wireless router is running "Turbo-G" mode, my Hermes can't connect it with Turbo-G mode On.
After I change the wirless mode from Turbo-G to "g/b", my Hermes can connect it without any problem.
I tryed that and does not work...
strange is that is was working in the past and on router I did no changes but on TP I installed just some apps which should not affect this...
Only what could affect is Advanced config which I installed...
So where else can be problem?
How can I troubleshoot this?
Signal kvality is good but still keeps dropping and does not obtain IP from router.
mine works fine...not that that helps you in any way
I found the solution: set router to unsecured and use MAC filter. But that is only a tip, because my TP still can not connect with any other secured wifi.
I had same problem and looks like I found the bug in Advanced Config 3.2
There is in Network -> WPA auth... was enabled and I put Disabled (now I can use WPA auth anyway... before it just could not connect)
And next Wi-Fi delay after boot: 0 (when I changed to other number than I got problem that I could not even see any AP as I could see before and only network card settings was shown)
Try to play with other settings and you will see... I had also errors with device.exe after reboot... but now it all works as it should.
Just post here if it helps you also so we can notify creator of Advanced Config...
hung_ng said:
I found the solution: set router to unsecured and use MAC filter. But that is only a tip, because my TP still can not connect with any other secured wifi.
Click to expand...
Click to collapse
You are merely restricting people from connecting to your router.. without encryption, you are sending unsecure packets all over..
Have you tried using AES encryption on your device instead of TKIP? I only mention this because TKIP is the only one I haven't tried. All other methods of connectivity work fine for me with the TP.
I tried the PT using unsecured routers, WEP and WPA and all of them worked fine with stable connectivity.
The routers I have tried (without any problems) so far are:
1. Linksys WRT-54G running Tomato firmware
2. Linksys WRT-54G running DD-WRT firmware
3. D-Link DIR-655 running latest firmware
I tired open, WEP and WPA1+2 on all of the above routers and the TP responded with zero issues...
I am not using a custom ROM.
I hope this helps in some miniscule way.
Good luck.
Minus-1 said:
Have you tried using AES encryption on your device instead of TKIP? I only mention this because TKIP is the only one I haven't tried. All other methods of connectivity work fine for me with the TP.
....
I tired open, WEP and WPA1+2 on all of the above routers and the TP responded with zero issues....
Click to expand...
Click to collapse
I was about to say the same thing...
Not having any issues with my girlfriends WPA secured router. It's on WPA2-PSK and AES encryption. Enter key first time (case sensitive!!), and of you go... Connecting without trouble ever since
hmm..Funny mine still can't connect to my home WPA2, AES or TKIP.. I'm on the Buffalo Tomato firmware..
WIFI not connecting
This solution worked for me!! Excellent. This was a right pain!
thedino said:
I had same problem and looks like I found the bug in Advanced Config 3.2
There is in Network -> WPA auth... was enabled and I put Disabled (now I can use WPA auth anyway... before it just could not connect)
And next Wi-Fi delay after boot: 0 (when I changed to other number than I got problem that I could not even see any AP as I could see before and only network card settings was shown)
Try to play with other settings and you will see... I had also errors with device.exe after reboot... but now it all works as it should.
Just post here if it helps you also so we can notify creator of Advanced Config...
Click to expand...
Click to collapse
I've got the sollution, everybody on this forum probably has advance config installed, the program sets some default value's of it's own, set the WPA authentication under network in the advance config program to disabled and it will work again. Anyways, that worked for me
I've removed WiFi settings and then I edited settings again. It works now
Raphael Wifi problems
I bought this Fuze to replace my trusty Dash since I broke the antenna on my Dash. I'm running NRG Magic, but have tried other NATF and other ROMs as well, I cannot get this phone to connect to my wifi network I'm using WPA2-PSK but have disabled security for testing. My Dash and my laptop connect immediately with no problems. If I cannot get wifi going on this Fuze I'm afraid I'll have to put it on Ebay and try the Iphone, which people seem to love.
The Fuze did connect once, and it was WPA2-PSK at the time, I don't remember what ROM I was using at the time probably an NRG flavor, but Ihave had _no_ luck since.
Should I flash to 'official' ROM? Honestly I'm getting tired of playing with this thing I don't have the time.
Any help would be appreciated.
Thanks,
Marc
I may have found something
Check your time zone/daylight savings settings on your router. Phone and router time must be in sync.
Anyone else having trouble with wifi? I have a connection to my home network and have used the 10 digit hex wep key. Even in the same room as the router (Linksys/Cisco), the signal strength is only about 50% and I can't even open a page in Opera.
SSID shows correctly
Mode: Infrastructure
Tx Rate: 54Mbps
RX Rate: 1 Mbps <-- is this the issue?
Channel 1
Advanced status shows: Associated to network.
Any ideas?
hopper13 said:
Anyone else having trouble with wifi? I have a connection to my home network and have used the 10 digit hex wep key. Even in the same room as the router (Linksys/Cisco), the signal strength is only about 50% and I can't even open a page in Opera.
SSID shows correctly
Mode: Infrastructure
Tx Rate: 54Mbps
RX Rate: 1 Mbps <-- is this the issue?
Channel 1
Advanced status shows: Associated to network.
Any ideas?
Click to expand...
Click to collapse
Bump
A call to HTC yielded nothing. I'm at my wits-end. Just turning wifi makes it almost impossible to load a website, I do better with just my marginal 3G service even though the wifi shows connected. Do you think a hard reset might help??
hopper13 said:
Bump
A call to HTC yielded nothing. I'm at my wits-end. Just turning wifi makes it almost impossible to load a website, I do better with just my marginal 3G service even though the wifi shows connected. Do you think a hard reset might help??
Click to expand...
Click to collapse
I'd also reset the wireless router too. Another possibility is there might be compatibility issues between the router and fuze. what router do you use? i'm using a linksys router and it's working fine. Obviously the signal the phone gets isn't as good as my Thinkpad's signal, but it does the job fine. I'm really enjoying this 3G speed, so I don't really use wifi that much - saves power!
only wifi problem i had was when i put in my wep key it rejected it the first time, and when i made it reconnect everything was fine. but at first it said my network was unavail.
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
FuzzyLogic_FC said:
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
Click to expand...
Click to collapse
yea that worked for me....but this is gonna drain the battery alot quicker right? whay wont it work the other way?
FuzzyLogic_FC said:
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
Click to expand...
Click to collapse
I found that in a windows mobile support forum as a stated solution for anothe HTC project and tried it also, it worked!
Thanks!
I'm having problems connecting to a WPA encrypted router and it's driving me crazy.
It just hangs and hangs and hangs, but never connects. If I put in an incorrect pass, or bad info- it immediately will fail to connect, but with the correct info- it will continue to attempt to connect, but never finish.
I've changed it to "Best Performance" but that made no difference.
^ Happened to me also. Turned out that I didn't add the Fuze's MAC address to my router's allowed devices list in wireless security.
I'm having the same problems as OP. I'm using the Fuze straight out from the box and I've tried adjusting the power settings as suggested and still no luck. I've also hard resetted to no avail. Any help is appreciated, thanks.
I don't have any issues with my wireless network, but I don't use an WPA encrypted router.
I have mine set to MAC address, and it work without issues.
I have a WEP encrypted router and it shows that I am connected. Do I need to set something up in settings -> connection -> connection? All I have are Media Net and "Work" listed. Seems like no one else is having this problem =/
I'm having a similar problem with my phone. I set my phone to maximum signal and the battery is just taking a hit. I can barely get a signal although it does work. I can't get the "free" ringtone to download off of their website, but no big loss. Wondering if the 3G/Edge would be a better bet.
Im also having a problem connecting to my network. it shows that im connected but doesnt now connect to the internet in internet explorer and other online apps. ive tryed...
restarting the router.
hard reset.
changing the power settings to high performance.
disabled hidden proxy as suggested on another thread.
exchanged my phone after being suggested by htc.
im using a linksys router. is it a compatibility issue?
this is driving me crazy; why are so many people having this problem?
I dont know if this goes here, but reading your problems, I think mine is a little different.
Where I live, in Mexico, almost everyone has internet service with the same Isp, who gives 2wire dlsmodem/routers with only a 10 digits wep encription (for default), the problem I have is that whenever I try to connect to any router (I've only tried with these) it asks for the wep key, but no matter what I put it always says that is incorrect. I tried disabling the encription and IT DOES work, but I dont control the other routers wich I want to connect to..
Any Ideas?
I am having the exact same problem. I could connect to an unsecured hotspot but can not connect to my WEP protected linksys/cisco router. It appears that linksys/cisco seems to keep popping up in this thread from folks having problem. Out of curiosity what model number of linksys/cisco do you have? Has anyone figured out a solution yet?
Go to configure wireless networks than go to the network adapters tab, click the first one IEEE 802.11 bg .... and make sure its set to user server assigned IP address.
Same problem here! tx @ 54 mbps rx @ 1mbps, and it doesn't change therefore i'm getting about 5meters distance before my connection becomes unstable (WTF). Using WPA2-PSK and set to performance.
P.S. all router incompatible comments are incorrect. There's a spec for .11 b/g and all hardware should be using this therefore it should work it's either a hardware fault or some settings aren't working correctly. BTW for me it's the same prob whether changing the ROM or radio, it doesn't change...
Same problem...never resolved? Fuze $200
http://forum.xda-developers.com/showpost.php?p=4213175&postcount=19
Solution
I may have a solution, it worked for me on 3 routers so far and dramatically increased reception over distance and connection stability.
Open your WiFi router settings, go to advanced settings and look for something like Beacon Period. If I got it right, this is the interval between position updates and default setting should be 100.
If you lower this number, it will update your devices position more accurately and get you better stability.
Be warned it will probably marginally increase AP radiation and decrease bandwidth of the wifi connection by a percent or two, however I didn't notice any difference but a huge stability increase.
I am using Beacon Period 50 at home but anything from 50-75 works for me.
Enjoy
Hey world,
I'm having trouble with my Roger's branded Samsung Captivate SGH i-896's wifi. The phone is completely stock. When I connect to my wireless AP at home it doesn't seem to always work on the captivate... I had a htc magic before running all sorts of different roms and never had a problem like this before.
What happens is that I would connect to wifi at home and it would work, but if I leave wifi on the phone for an extended period of time and go back to the phone, wifi stops working.
It would show that i've successfully connected to my AP but no data would pass through my phone.
Disconnecting and reconnecting to the AP doesn't seem to work, the only way to fix it is to restart the phone. I'm not experiencing this problem with any of my laptops, netbooks or cellphones at home.
Security type is WPA2.
Is anyone else experiencing this problem? Anyone have an idea what could be causing this problem?
I have had this problem intermittently, So has my wife on her Captivate. No idea what causes it though. It's a pain because if WiFi is on, but not working, 3G doesn't kick in so apps just don't work.
my wife's captivate has this issue as well (but I don't on my captivate). It will work for a short period and then stop. We have a fios wifi router, not sure if that matters at all.
restarting the router and/or phone usually fixes the problem
mine is a linksys... hrnnn
I'm having the same problem on my new Captivate. Tried it on several different networks with the same results (shows connected but no data will transmit) before I took it back to ATT. They scratched their collective heads and rebooted (powered down and removed battery), which is a temporary fix, but its been working for two days now and I turn off WiFi unless I know I'm in range of a working hot spot.
I was having this same problem until I set my wifi policy to never sleep, dont know if it is a fix for everyone but it definitely fixed my problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
Glad to hear I'm not alone!
I've been fighting with this issue for over a week now, it suddenly started occurring. I wonder if it was an app we all loaded that suddenly made this condition occur? If you look the phone is requesting an IP and if the IP given back by the router is the same one it already has the phone doesn't acknowledge that command. If the router is rebooted then a new IP is given, or what is considers new. This is a HUGE problem and I've put in some time looking at it, but one of the problems is that is comes and goes. What your router log and you'll the phone request an IP over and over again, all the while the router saying "here, take the same one you already have back".
If you use the app "Network Info II" you'll see the problem when it displays a "Device IP" at the top of 192.168.1.254 and WiFi IP address will be the correct one, in my case 192.168.1.108. When we have these two IP numbers showing differently the device is hosed. Rebooting will put them back in sync, but that is not the proper solution, we need to get to the bottom of this! I understand the WiFi IP address showing at the bottom but the "Device IP" I do not, why the difference? How can we affect the "Device IP", where does the device get that IP address?
Try the app called WiFi Fixer. That did the trick for me. There seems to be a bug of some sort that causes the phone to not release the IP address. Or you could use static IP but that worked only for a while.
Cheers.
Sent from my SAMSUNG-SGH-I897 using XDA App
the app doesn't seem to work for me.... =(
DKirk said:
How can we affect the "Device IP", where does the device get that IP address?
Click to expand...
Click to collapse
The phone gets the device IP from either the service provider (when using edge/3g), or from the router (when using wifi). If an IP address is not provided, it uses a default IP address, which is always outside of the standard private IP block.
There are two ways to assign an IP address: dynamically and via static IP address. Dynamic = assigned by the router, static = pre-programmed by you. I don't know if you can set a static IP address on a phone, as I've never tried it.
I had a zyxel wireless n router in my house and could never get the wifi to work on my captivate. If it did work it lasted 5 seconds... I was really pissed.
I was thrilled to see that buffalo is now back in the market and with dd-wrt firmwares... So I picked up the most expensive one they had for $89.99.
it has a dlna client built in as well as bit torrent, also lets you use a spare usb hard drive as a nas... things i don't know....
However loaded up the wireless settings in 2 minutes and voila... perfectly working on my captivate... I have also found that this router works flawlessly with G+N devices and it is gigabit. I was able to stream 1080p video from my synology 411+ to my ps3, download on the captivate and be on two other laptops at the same time without any issues... I am very very impressed with the buffalo.
Here is the product info.
buffalo nfiniti wireless n high power router and access point. WZR-HP-G300NH
ohh and my laptops are connected fully at 300 mbps with this router wirelessly...
very very happy with it.... Oh and forgot to mention... once this started working with the buffalo i noticed my batter was much better running on wifi all the time. Also wifi file explorer pro works flawlessly.. I was able to upload a 700 meg movie to my captivate wirelessly in about 2 minutes.
WiFi fixer did not fix my problem as well. After turning WiFi on the device IP remains 192.168.1.254 while the WiFi IP is correctly set at 192.168.1.108. When these two IPs are different WiFi does not work and WiFi Fixer doesn't appear to see any problems here.
The router here is an Asus RT-N16 running Tomato and I'm fairly confident that isn't the problem. This is more like an internal routing issue inside the phone.
I don't think it's brand of router that matters... maybe a setting on our routers can fix this...?
I've searched the internet to find a sol'n but it looks like this wifi problem is a widespread problem for almost all galaxy S devices... ppl have made temporary workarounds (ie. setting a static ip) but ultimately, there is no fix for this problem.... gg...
bigbrotherbear said:
I've searched the internet to find a sol'n but it looks like this wifi problem is a widespread problem for almost all galaxy S devices
Click to expand...
Click to collapse
It appears to go beyond Samsung Galaxy, I've seen the same issue with Nexus and Motorola Droids. VERY frustrating!
tylerdurdin said:
I was having this same problem until I set my wifi policy to never sleep, dont know if it is a fix for everyone but it definitely fixed my problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I dont know why nobody even notice that answer !!!!
had same problem on my milestone .. it is not a bug , wifi goes to sleep , its the way your phone is set up ... as its quoted here set it to never sleep and make sure your not using soem kind of app that will overwrite that setting ( like battery manager that for example could turn off wifi to save battery)
very easy to double check once your wifi is not working , go in wifi settings scan and check the wifi access points you normally use you ll see its set to disabled ..
the bug is it doesnt resume like it should. or gets re-enabled however you wanna call it . just re-enable it voila ! no reboot needed .
I got it working!!
This may be my first post here, so be kind...
Running Cognition v2.3b3 and Linksys WRT54G router. WIFI was working fine until I flashed to Cog 2.2 Then I could only use WIFI tethering, no other WIFI connection would work.
I tried setting up static IP and setting sleep to never. Didn't work. Changed router security from WEP to WPA Personal and got it working.
Phone settings: Go to Wi-Fi Settings, click menu, and goto advanced. I don't know if all the settings here are necessary, but I'll post what I have.
Port = 80
Use statis IP = checked
IP address = 192.168.1.103 (check your router assignments for an open address)
Gateway = 192.168.1.1
Netmask = 255.255.255.0
DNS 1 = (check your router config. For my router it's located under the Status, then router tabs.)
Router settings: (Under the Wireless, Wireless Security tab)
Security Mode = WPA Personal
WPA Algorithms = TKIP
WPA Shared Key = (your access key used when you attempt to athenticate from your phone)
Group Key Renewal = 3600 seconds
Write the access key down so you can use it to reconfigure the other wireless devices on your home network.
Good luck,
Glen
changing my router fixed the issue.
I have wifi running on my captivate for 8 hours at a time at work now and at home. Not one hiccup or disconnect, works 100%.
99% of wireless routers are crap. I work in IT and have dealt with most major brands and had been running linksys wireless routers with dd-wrt on them...
if you got a spare 90 bucks.. go to your microcenter or place where they sell buffalo routers and pick one up. If it doesn't work.. you can return it.
This worked for me
Going to a static IP worked for a few hours and then it stopped working as before. WiFi is set to not sleep.
When I ran the router without security I did not have this problem and since adding WPA2 w/AES+TKIP the problem has developed. The iPod Touch doesn't have a problem with it, nor my laptop or wireless ipTV set-top box, only the Android. I'm leaning towards setting up another router without security, on a different channel, and see if the problem disappears again. Here in 2010 we shouldn't be having this issue, but look on other forums and you'll find similar complaints with other brands of Android phones, it's not a Samsung thing.
Hello all!
Not sure if this has been posted but I figured I would put up a new post. I am showing that I am connected to my home WiFi but I am not able to actually use it. For instance, I cannot open links or watch YouTube videos. I believe it is the router because I just had a Droid RAZR and my connections to the Internet were not dependable. Currently, I am using AT&T's 2Wire 2701HG-B Gateway router.
Are there any settings that should be adjusted within the router? Encryption type is WPA-PSK. Wireless mode is 802.11g/b.
I just got my S3 yesterday and so far WiFi works in other places. Also, I tried the #*0011# thing and that did not work for me. I've rebooted and factory reset my device. Nothing helps. Anything I can change?
Thanks in advance!
Does your router Administration panel (perhaps accessed via a web browser?) show your phone as connected with an assigned IP address?
- ooofest
ooofest said:
Does your router Administration panel (perhaps accessed via a web browser?) show your phone as connected with an assigned IP address?
- ooofest
Click to expand...
Click to collapse
Now that I'm looking, no it doesn't have it listed there. My phone says its connoted though. I forgot the connection, rebooted the phone and did the #*0011# and reconnected the network. Still the same result. Any ideas?
I've seen some routers being a bit buggy about showing all wireless-connected devices (my dual-band Netgear comes to mind), so I can only think of a few things to check:
This assumes your router is configured for DHCP and that you have addresses available in its configured range, etc.
1. Does anything else use this router successfully to access the Internet?
2. On your phone, Settings -> Wi-Fi->(click on the wireless network you are "Connected" to)->View, does it show an expected speed and a valid IP address from your router?
3. If (2.) revealed a valid IP address on the phone, can you ping that address from another system attached to the same router?
4. Did you connect the phone using a typed-in passphrase on both router and phone or by using the Wi-Fi Protected Setup (WPS) push-button method on the router? I found that, no matter how carefully I typed the passphrase, it often would not connect to my desired network because something was somehow amiss. However, this phone is compatible with using WPS, so I used the router's push-button method and it connected easily + worked fine.
Just some things to check and ensure nothing critical is amiss.
- ooofest
ooofest said:
I've seen some routers being a bit buggy about showing all wireless-connected devices (my dual-band Netgear comes to mind), so I can only think of a few things to check:
This assumes your router is configured for DHCP and that you have addresses available in its configured range, etc.
1. Does anything else use this router successfully to access the Internet?
2. On your phone, Settings -> Wi-Fi->(click on the wireless network you are "Connected" to)->View, does it show an expected speed and a valid IP address from your router?
3. If (2.) revealed a valid IP address on the phone, can you ping that address from another system attached to the same router?
4. Did you connect the phone using a typed-in passphrase on both router and phone or by using the Wi-Fi Protected Setup (WPS) push-button method on the router? I found that, no matter how carefully I typed the passphrase, it often would not connect to my desired network because something was somehow amiss. However, this phone is compatible with using WPS, so I used the router's push-button method and it connected easily + worked fine.
Just some things to check and ensure nothing critical is amiss.
- ooofest
Click to expand...
Click to collapse
1. Yes, my iPad and two laptops.
2. There is a link speed and an IP address but the third number of the IP address on my phone is different than the third number of the IP addresses of the devices listed that connect to the router. I hope I made some type of sense saying that lol! There are about 6 devices listed that connect to the router and the first, second and third numbers are the same. My phone only have the first & second numbers in common.
3. didn't try that because I'm assuming something isn't right from the previous answer.
4. I typed in the pass phrase from my phone. I do not know of any other way to connect the device. I am not familiar with doing it from the admin panel especially since I'm not even seeing the device there.
Thanks again!
Yeah, not getting the proper address range would be indicative of a problem authenticating with the router, I'd suspect. If you are using the default router configuration, it should have an IP address of 192.168.1.x, where x = {some number}
You might try temporarily setting the router to "WEP-Open" and no passphrase on the phone (i.e., connect to the open network) to determine if the phone can obtain a valid IP address from this router before doing more debugging. This might weed out the possibility that this new phone has an inherent problem connecting with your specific router - even though other devices don't have such issues, maybe the Galaxy S III is sensitive in this regard.
Consider ensuring that the "Power setting" in your wireless configuration is at its maximum value (10?).
Aside, I don't know if the latest firmware enables WPA2-PSK, but that utilizes AES and is often more efficient than WPA-PSK, from my understanding. If using WEP-Open works for your new phone in the above test, then consider setting the router to "WPA-PSK and WPA2-PSK" (if it has that value) and try reconnecting using the passphrase (either 10 or 26 letters/numbers) - that setting should be compatible with your other devices and not require them to be reconfigured, I believe.
This topic seems to indicate people have problems with your model of router in making and keeping wireless connections at times, sometimes needing to hardcode the router down to only use "b" protocol (i.e., slower) for maintaining stable connections. I don't think that's the case here, though.
This User Guide (.pdf) for your router model does not seem to show that it offers WPS as an alternative for establishing device connectivity. From my recollection, my phone would only connect reliably to the router using encryption when I used the WPS button on the router. That's why I asked you to set your router to be Open for a test.
- ooofest
I had the same issue as you. I would be connected to my router and nothing at all. I am using a att modem/router along with my netgear wndr3800. But wifi was dropping a lot of the time. I never had this problem before when I had my Rezound. 3 days before I got my S3 I upgraded the firmware on my netgear router. I am guessing my S3 didn't like the firmware update or something. I tried everything in the router settings to doing a factory reset on both the att modem and my netgear router. Nothing... So I honestly thought it was my phone. Called Verizon and asked them to ship me a refurbished. So, I thought I would try one more thing. Revert back to my old firmware on the netgear router. Well it worked. Since Friday night I haven't had the issue you are having. Connected to my home wifi with no drops at all. It could be the firmware. Wonder if you could revert back. On a att modem/router I am not sure.
Sent from my Samsung Galaxy S3
ooofest said:
Yeah, not getting the proper address range would be indicative of a problem authenticating with the router, I'd suspect. If you are using the default router configuration, it should have an IP address of 192.168.1.x, where x = {some number}
You might try temporarily setting the router to "WEP-Open" and no passphrase on the phone (i.e., connect to the open network) to determine if the phone can obtain a valid IP address from this router before doing more debugging. This might weed out the possibility that this new phone has an inherent problem connecting with your specific router - even though other devices don't have such issues, maybe the Galaxy S III is sensitive in this regard.
Consider ensuring that the "Power setting" in your wireless configuration is at its maximum value (10?).
Aside, I don't know if the latest firmware enables WPA2-PSK, but that utilizes AES and is often more efficient than WPA-PSK, from my understanding. If using WEP-Open works for your new phone in the above test, then consider setting the router to "WPA-PSK and WPA2-PSK" (if it has that value) and try reconnecting using the passphrase (either 10 or 26 letters/numbers) - that setting should be compatible with your other devices and not require them to be reconfigured, I believe.
This topic seems to indicate people have problems with your model of router in making and keeping wireless connections at times, sometimes needing to hardcode the router down to only use "b" protocol (i.e., slower) for maintaining stable connections. I don't think that's the case here, though.
This User Guide (.pdf) for your router model does not seem to show that it offers WPS as an alternative for establishing device connectivity. From my recollection, my phone would only connect reliably to the router using encryption when I used the WPS button on the router. That's why I asked you to set your router to be Open for a test.
- ooofest
Click to expand...
Click to collapse
I tried WEEP-Open and that did not allow me to connect either. I did set up WPA2 but I still was not able to connect. The power setting was set to 10. Not sure how to manually add the device which I was going to try. I've forgot it several times and added it again but it does not work. I did connect at a different location. Not sure what else to try. Even tried changing the channel.
iLogikk said:
I tried WEEP-Open and that did not allow me to connect either. I did set up WPA2 but I still was not able to connect. The power setting was set to 10. Not sure how to manually add the device which I was going to try. I've forgot it several times and added it again but it does not work. I did connect at a different location. Not sure what else to try. Even tried changing the channel.
Click to expand...
Click to collapse
If it's not connecting to your router with WEP-Open, then something different is going on. I looked in the manual for MAC Address access lists, but that doesn't appear to be a feature of this router (unless it was added in a firmware update which came after the manual was published - if this was the case, your laptops and iDevice would have had their MAC addresses added to the router as another layer of access control to the WiFi network).
Sorry, I'm out of ideas on this one. You seemed to say that the Samsung connects to other WiFi points, so perhaps there is an inherent incompatibility between this router model and your phone which can be reported to Samsung and/or Verizon Tech Support - for all we know, this is a known issue.
- ooofest
ooofest said:
If it's not connecting to your router with WEP-Open, then something different is going on. I looked in the manual for MAC Address access lists, but that doesn't appear to be a feature of this router (unless it was added in a firmware update which came after the manual was published - if this was the case, your laptops and iDevice would have had their MAC addresses added to the router as another layer of access control to the WiFi network).
Sorry, I'm out of ideas on this one. You seemed to say that the Samsung connects to other WiFi points, so perhaps there is an inherent incompatibility between this router model and your phone which can be reported to Samsung and/or Verizon Tech Support - for all we know, this is a known issue.
- ooofest
Click to expand...
Click to collapse
Thank you for all of your help!
Rams99 said:
I had the same issue as you. I would be connected to my router and nothing at all. I am using a att modem/router along with my netgear wndr3800. But wifi was dropping a lot of the time. I never had this problem before when I had my Rezound. 3 days before I got my S3 I upgraded the firmware on my netgear router. I am guessing my S3 didn't like the firmware update or something. I tried everything in the router settings to doing a factory reset on both the att modem and my netgear router. Nothing... So I honestly thought it was my phone. Called Verizon and asked them to ship me a refurbished. So, I thought I would try one more thing. Revert back to my old firmware on the netgear router. Well it worked. Since Friday night I haven't had the issue you are having. Connected to my home wifi with no drops at all. It could be the firmware. Wonder if you could revert back. On a att modem/router I am not sure.
Sent from my Samsung Galaxy S3
Click to expand...
Click to collapse
I've tried every way possible to find a way to revert back but it does not work. No success. I've noticed that this S3, my old razr, & another android phone does not actually connect. The comet (3rd phone) actually appears on the the panel but the ip address on the phone is different than what is showing on the admin page for my router. The phone does show whereas the razr and s3 never even appear in the list though they say they are connected.
I'm at a dead end
iLogikk said:
I've tried every way possible to find a way to revert back but it does not work. No success. I've noticed that this S3, my old razr, & another android phone does not actually connect. The comet (3rd phone) actually appears on the the panel but the ip address on the phone is different than what is showing on the admin page for my router. The phone does show whereas the razr and s3 never even appear in the list though they say they are connected.
I'm at a dead end
Click to expand...
Click to collapse
To be honest. It's not your phone. I think you said you already did a factory reset on the modem/router correct? If not, do it and revert back to factory settings. If that doesn't work I would call att and tell them to send you another att modem/router. Tell them your wifi is down. Hopefully you'll get everything back to where it was. Good luck.
Sent from my Samsung Galaxy S3
Fix
This is what finally worked after two weeks of researching! Found this here for the toshiba thrive but it worked for mr! http://www.thriveforums.org/forum/t...1-thrive-will-not-connect-t-2wire-router.html
I tried this part but all of my settings were already set to match this....including it because it was part of the process.
--------------------------------------------------------------------------------------------------------------------------------------------------------------
Originally Posted by shakefry
My little sister received a cool Toshiba Thrive for Christmas but the thing will not connect to the proprietary router we have. The router isn't the problem because I've been able to connect a Macbook, 2 PCs, a 3DS and a smartphone to it and they all work as needed. When we put in the password for the connection it saying it is 'scanning' and 'connecting' then disconnects and starts going into a scanning loop saying is scanning then stopping then starting again.
I found a similar topic about this but the thread did not answer my question. I followed all of the steps of given solutions to no avail. And the constant suggestion to set the beacon or preamble differently is highly frustrating because the model router I have does not have such settings (I have gone through all the menus about ten times, literally).
I have also heard that the connection security could be a factor but I am not willing to downgrade my WPA 2 (TKIP & AES) to a WPA 1 or WEP, unless its absolutely necessary. I've been googling for hours so I need a solution or unfortunately we will have to return it for a more compatible device, which would suck because we got this for a good price (new).
Our router is a 2WIRE 3800 hgv-b (we have AT&T Uverse, idk if I should specify anything else)
Any help would be greatly appreciated.
Hi shakefry - Nice to meet you. You are 100 percent right you should not lower your security - WPA2 is the strongest and it does work fine with Thrive. That is what I use.
For some reason the ATT 2-wire routers are the most frustrating, but that is not a problem. We just might have to try a few different things, instead of getting it to connect the first time, so stay with me, OK? big brothers always have to help their little sisters...
----
1. You do not have MAC Filtering enabled,do you? If you do add the Thrive's MAC to the Router's list of permitted devices. Then try connecting.....
2. Not using MAC Filtering, or you added the thrive and still can not connect ......
OK, First ... Lets get the info your Windows Laptop has about your router when it connects
successfully to the 3800HG-B Router via wifi:
On your (Win7?) PC that is successfully connected by wifi to the same network, lets get some wifi settings. Vista - pretty much the same screens, XP a little different looking.
Click on the wifi signal lower right taskbar, open network and sharing center.
click on right side in blue, your network name
Pop up window - click on Details
the detail window opens ...
IPv4 Subnet Mask should be 255.255.255.0, if not we need to change it in the router settings.
This would prevent you from getting to the internet, but with all devices not just thrive.
Copy down IPv4 Default Gateway, and both IPv4 Servers
(Most routers will not need the actual IPv4 addresses in the devices DNS1 and DNS2, but yours might)
Now (no picture) close the DETAILS window and click on WIRELESS PROPERTIES. click on SECURITY tab, then click on SHOW PASSWORD. DO NOT CHANGE THIS FIELD, YOUR PC WILL DISCONNECT. WHAT YOU SEE IN THIS FIELD IS THE CORRECT PASSWORD TO YOUR NETWORK.
(I just want to be 100 percent sure - this is the password you need to log the thrive on. You are pretty sharp with all this stuff, so you know it is case sensitive, don't mistake a "zero" for the cap letter O, etc.
We will try using these when we set Thrive's wifi settings for your network.
(Go to link to find the screenshot)
Now please check the following router summary page by logging on to your router.
Make sure, on the right side it, shows enough DHCP Available, and on that the router
address is still 192.168.1.254
And on the left, the page is exactly the same as below, none of the blank fields are filled in, right?
And the top button is still selected ..... 192.168.1.0/255.255.255.0 (default)
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THIS IS WHERE THE ACTUAL FIX CAME IN
Originally Posted by shakefry
"Would it possibly help if i DID enable filtering? then I could just put in all the device's MAC addresses and maybe it'll be more focused or something?"
No filtering wont "pull in" the devices, through the front door of the router. Filtering will just turn them around and kick them out again if they are not on the "invited to the party" List.
"edit: I just found a similar page, the design is slightly different. The router/gateway address is one number above my DHCP range and it says I have 178 available and there are 12 allocated (weird because we only have 10 devices connected to this thing that I know of)
OK so you have plenty of available IP addresses (DHCP). It is normal to see a couple more than the number of devices you have."
So now you have the info you need to connect the thrive (maybe):
1-Hold the Thrive in portrait mode so the keyboard does not hide the settings
...
2- Go to Settings >> Wireless and Networks >> Wi-Fi settings >> tap your network name, Tap FORGET
Now when your network name shows up again under wifi settings ....
select WPA2
Enter password, it is case sensitive.
3- tap the triangle where it says DHCP, select "static"
enter 192.168.1.173. (a nice odd numbered unused ip, away from the auto assigned ones).
(You are making it an odd number (173) because if you buy, in the future, something like a network drive, or AppleTV, it will probably come with a nice "multiple of five" static number like 150 or 155 or 35
the "CONNECT" is greyed out .... right?
4- enter routers gateway 192.168.1.254
enter prefix 24
enter dns1 192.168.1.254
5- the"CONNECT" brightened up again? Tap CONNECT.
....... OR ..........
CONNECT is still greyed out? Enter DNS2 192.168.1.254, tap CONNECT
ARE YOU CONNECTED???
If NO
1- update the router's firmware - try connecting again
2- We will give up on the 3800 and add your second router, with different sets of DHCP ranges, and broadcasting on a non-conflicting channels to the 3800's channel ( channels 1, 6, and 11 do not conflict with each other - assign one router to channel one and the other to channel 11, and keep them a couple of feet away from each other.
shakefry, Please Let us know how it goes, which solution worked ... so other forum readers can help their little sisters too ....
we are standing by (actually in my comfy recliner waiting ..)
Thanks, bobj
aka Bojo, or Obi-Wan, or RouterRooter
I was able to connect to wifi consistently and access the Internet and YouTube app successfully. Hope this helps someone else!!!
Source: http://www.thriveforums.org/forum/t...1-thrive-will-not-connect-t-2wire-router.html
Glad to hear you got it going. I actually fixed mine about 3 days ago. I read somewhere changing your ssid inside the router helps. Well, I did and it actually worked. I haven't had a problem with my wifi signal yet. On mine what was happening also was whenever my phone would go into sleep for say 5min and I went to use the Internet immediately. It would take the wifi about 20-30secs for the wifi to wake up. So far, since changing my ssid I haven't had that problem at all.
Sent from my Samsung Galaxy S3
iLogikk said:
This is what finally worked after two weeks of researching! Found this here for the toshiba thrive but it worked for mr!
. . .
2- Go to Settings >> Wireless and Networks >> Wi-Fi settings >> tap your network name, Tap FORGET
Now when your network name shows up again under wifi settings ....
select WPA2
Enter password, it is case sensitive.
3- tap the triangle where it says DHCP, select "static"
. . .
4- enter routers gateway 192.168.1.254
enter prefix 24
enter dns1 192.168.1.254
5- the"CONNECT" brightened up again? Tap CONNECT.
....... OR ..........
CONNECT is still greyed out? Enter DNS2 192.168.1.254, tap CONNECT
. . .
Source: http://www.thriveforums.org/forum/t...1-thrive-will-not-connect-t-2wire-router.html
Click to expand...
Click to collapse
Thanks for posting a followup.
Did you delete and re-add the WiFi network on your phone, configuring it for a static route and IP address that was in the range on the router, essentially?
- ooofest
The wife's p7p arrived yesterday. I set it up for her, but I couldn't get it to connect to any of my home networks. The phone tries connecting and then says "Ip configuration failure" under the network name in the network settings. I had to get it setup by hotspotting it to my work iPhone. It connected to that hotspot just fine. I've had other devices like a work laptop not want to connect to my home wifi at times either, so I'm led to believe there is a network issue that different devices don't like at times. The issue comes and goes without any intervention. One day a device won't connect, the next day it will, and I don't have the issue for months.
The 2.4GHz and 5GHz networks all use WPA2 personal security settings. I just changed the 2.4GHz channel to "auto" and the channel width to 20MHz. The 5GHz networks are set to auto with an auto channel width. She left with her phone, so I'll have to see if changing the channel widths mattered, but I'm guessing it still won't connect. I don't know what is wrong or why I'm getting the IP configuration failure error on the p7p. Have you guys seen this with a p7p or other android? What was the remedy? The internet lists all the basic, obvious stuff like reset the router and restart the phone. Not sure what else to do. Will setting a static IP matter?
It's hard to say exactly what could be the issue. But since you mentioned that other devices have had a hard time connecting to your WIFI tells me it's not the phone but something wrong with your router.
Make sure your wireless router(s) have the latest firmware update. Whether your routers need a firmware update or not DO A BACKUP of all the routers settings and do a factory reset of the router...after the reset restore the backed up settings, otherwise you will have to redo all the router settings.
Do a "network" reset on the phone and try to reconnect to the WIFI router after all the router updates/config are finished. Unless you really need it turn OFF 2.4 GHz. Only "older" WIFI items use 2.4. Make sure DHCP is turned on in the router. You can use a static IP but that shouldn't be necessary.
Also, make sure you have an adequate number of free IP's available for dynamic distribution. Check all your DHCP settings on the router. There's no need to reserve, or keep IP's for certain devices UNLESS you are doing something unusual with a device.
jaseman said:
It's hard to say exactly what could be the issue. But since you mentioned that other devices have had a hard time connecting to your WIFI tells me it's not the phone but something wrong with your router.
Make sure your wireless router(s) have the latest firmware update. Whether your routers need a firmware update or not DO A BACKUP of all the routers settings and do a factory reset of the router...after the reset restore the backed up settings, otherwise you will have to redo all the router settings.
Do a "network" reset on the phone and try to reconnect to the WIFI router after all the router updates/config are finished. Unless you really need it turn OFF 2.4 GHz. Only "older" WIFI items use 2.4. Make sure DHCP is turned on in the router. You can use a static IP but that shouldn't be necessary.
Click to expand...
Click to collapse
Older use 2.4? I thought 5GHz is limited in range.
Schroeder09 said:
Older use 2.4? I thought 5GHz is limited in range.
Click to expand...
Click to collapse
Well it depends on how much "range" you need? Your P7P uses 5 GHz.
5GHz should be able to extend everywhere in your house unless you live in a concrete bunker or a palatial estate. 2.4 will penetrate better and farther but you may not have anything that even uses 2.4...so turn it off. Do you need to go out into your (corn field, or the back forty) to receive WIFI? If not, then turn off 2.4
Also, make sure you have an adequate number of free IP's available for dynamic distribution. Check all your DHCP settings on the router. There's no need to reserve, or keep IP's for certain devices UNLESS you are doing something unusual with a device.
Not sure if changing the bands to 20MHz and auto for 2.4GHZ and 5GHz respectively did it or if something "just clicked" but the p7p connects to both now.
Schroeder09 said:
Not sure if changing the bands to 20MHz and auto for 2.4GHZ and 5GHz respectively did it or if something "just clicked" but the p7p connects to both now.
Click to expand...
Click to collapse
Glad to hear you figured it out.