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Stylus removal doesn't wake up my Touch Pro!

Hi everybody,
Got myself a brand new Touch Pro last monday and really love the thing. However, after playing with it for the past few days, it somehow stopped reacting to stylus take outs. Both when in sleep mode, as in a call. It won't wake up or pull up the notes application, respectively. I didn't drop the device or anything. Just installed some apps.
Anyone experiencing the same thing? Or does someone know of a certain option or registry entry that I can check?
Thanx! Scott
EDIT:
I tackled the problem! For anyone else experiencing this problem:
There is a tiny switch located at the top of the cut out for the stylus. Check whether this switch is obstructed. Mine got stuck under the casing of the device. Maybe this can happen randomly when inserting the stylus.
If anyone of you have had a similar problem, please report it here. If it is common, we should report it to HTC as well.
Scott

see and i thought the pro didn't wake up like the diamond does. now realize u have to take it fully out to wake.

Out of curiosity how did you clean it out? The only way I can see to do it is to pull the phone apart or just blow backwards down where the stylus rests.
I've had the stylus jam up inside the casing on me a few times. Quite possibly the battery sitting funny inside the case, a guy on whirlpool mentioned it.

ugh this happened to me today... how did you fix yours?... i don't really see where the dam trigger for this thing is

How to fix
I fixed mine using a toothpick and a flashlight. Use the flashlight to shine into the stylus silo. When you look closely you can see a tiny switch about 1cm upwards from the bottom of the device.
The switch roughly looks like this: _/|_ When you insert the stylus it "rolls" in a upward direction. Mine got stuck at the top of the square hole where the switch normally points out.
I carefully used the toothpick to pull it back out. I carefully pushed it in a little bit and made a downward movement. It popped right out to its normal position.
I hope this helped!
Scott

I'm having the same problem... Can someone post a photo so I know what to look for?

Same problem here, fixed by flicking the switch a couple of times.

Quick idea, maybe install the program: Gyrator2.
If it's not a sensor problem, I believe it might help since it's one of the specified rule and the program is quite useful anyway

This problem will happen if you jab your stylus into the slot without being careful. It won't touch it's switch. So it'll slide to the side. I'd suggest you point a flashlight at it and find out.

I found this thread when looking up how to solve my stylus issue, out of the blue it has been jamming up when I tried inserting the stylus in and out. Almost as if the stylus got thicker during the day, a very tight fit. Read this thread and got a clue that it may have something to do with that switch.
If I insert my stylus in at a angle it glides in and out as it is suppose to. If do it without paying attention like i do 90% of the time I will jam. I have have a look at this switch once I get home.
Thanks

Well, this forum has saved me yet again.
I was actually playing around with Gyrator when my stylus suddenly got really, really hard to move in and out. I had just deleted the stylus events in the app once I figured out what was key-locking my device, when on the next stylus insert it got really stiff. For a moment I thought maybe the app make some magical change to the magnet or something and so I uninstalled, tried it, then reinstalled gyrator.
I put an LED flashlight up to the little hole about an inch (5 cm) down the stylus shaft and then used a needle to play around in there. I can't say I have a clear idea where the switch is exactly, but I figured it was toward the body of the device. I finally saw something move and then tried the stylus. It worked a lot better then next two times, then suddenly it's again snapping in and out easily.
Thanks to the OP!

photos of switch
Daniel1515 said:
I'm having the same problem... Can someone post a photo so I know what to look for?
Click to expand...
Click to collapse
My stylus got super sticky all of a sudden (to the point i was scared i would break it if i pulled any harder to get it out). I couldn't figure it out. Then i read this thread and found out about the stylus switch. My switch was not aligned straight in the silo. All i had to do was find the switch and bend it back into place with a toothpick. I had some success bending it back with the stylus itself, but it is far enough back in the silo that it's hard to get good contact with the stylus point. And it quickly got stuck after a few inserts/removals. But after i bent it into place with the toothpick, it has been fine for the last few hours.
I've attached 2 photos of the stylus silo (the picture titled switch2 is better), in which you can just barely make out the switch. The pictures are taken with the Touch Pro face down. The switch in the pictures is in the correct position. It should jut straight out into the silo. If it is coming in at an angle, it may be making your stylus stick. Or it may not be registering (and thereby not waking up your Raphael) when you remove your stylus. You need to shine a light down the silo, or you'll never see it. It was extremely hard to get the photos because the natural light wouldn't illuminate down the silo, and the flash had to be aligned just right so that it would bounce back to the lens of my camera. But it's the best i could do.

Stylus prob
I am having the same problem, and have been unable to resolve it yet, if anyone can document exactly what they did to fix it I would be grateful.
Twiddling about with a needle is kind of hard to visualise.
Thanks
A|C

Thanks for the tips and the pics pokeycd.. i was scared that i had damaged my magnetic sensor but ur pics and info were just great and my stylus locks in and comes out perfectly now. thanks a lot.

I had the problem too. I got that cellphone and thought that it was suposed to be that hard to insert that stylus. Then i read this thread and watched a little closer and i found that switch beeing stuck. I first repositioned it with a toothpick. Then it worked again, but i need to be careful inserting that stylus (inserting it with an angle) else it will get stuck again. But later on i realized that i can easily reposition that switch with that stylus just by inserting it at an angle. (Angle). I hope u can figure out how you can fix that.
A picture of the switch (it's not that sharp but it will let u guess where you have to look for):
Switch for the Stylus
I hope it will help.

I have same problem too. I buy today Touch Pro. I think that magnet sensor is not OK.
Thanks to all for solved this problem
I think this problem is for all Raphaels..

There is no magnet sensor as far as i think. The magnet is just for keeping the stylus in the phone. There is a 'machanical' sensor (as you can see on the photos above). That sensor is either sticking in the case or is beeing stuck by inserting the stylus without caution.

I have this problem too I think...My stylus now slides in and out of the device without a problem, but if I look in Gyrator it always thinks my stylus is in. Despite all of the pics and advice above, I can't seem to locate / unstick / bend the sensor back to its correct position.

My switch came out
I was having this problem with the super-tight stylus on my Fuze, and after taking it in and out a few times (which I wish I hadn't done), I did this-
Take out the battery and shine an LED pocket flashlight into the opening of the silo where the batter sits, shining it back towards the opening.
I saw the tiny black lever that senses when the stylus is in or out. With my Fuze positioned with the silo on top, screen on left, battery area on right, this little lever was on the bottom right.
I took a toothpick and could position it so it stuck straight up into the center. I tried to move it around a few times, but then it came off and fell out! (came off or broke off)
Here are some pictures of the little piece and the stylus opening after it came out.
It doesn't look like the plastic is broken... anyone know if it can be fixed?

I have a design flaw on mine
I think I have a design flaw: instead of the switch and the casing for it, mine shows a cavity with what I thought was a metal sensor. I think the whole swith thing is missing on mine. Always has been.

Fuze Bezel Coming Off... I would peel it off but...

So it appears that under the front bezel of the Fuze that has the ATT logo in the upper left hand corner can peel off. But there is a connector at the bottom of it...
Does anyone know what this does? Is it using the bezel as an antenna? My bezel is scratched and the screen underneath is fine. What can I do?

Can you upload a pic, my AT&T symbol is in the upper right hand corner

dsoler702 said:
Can you upload a pic, my AT&T symbol is in the upper right hand corner
Click to expand...
Click to collapse
You are right I meant the right. Now after fixing it back up the touch screen no longer works. Freaking weak.

Can u upload some pictures please ?

So be warned the bezel is actually part of the touch screen and opening it breaks the touch screen by releasing the air pocket between the bezel and the screen. It is going back to att.
I wish someone would have told ME that before I continued. Anyone know of a fix or do they have to replace the whole touch screen?

You mean the whole plastic piece on the front? Yeah that is called the digitizer and senses touch. The actual LCD itself can't sense touch.

dude.... picture(s)

I'm sorry this may not be the nicest thing to say but I read this whole thread and all I can say is...
"WHAT THE HELL WERE YOU THINKING TRYING TO PEEL THINGS OFF WITHOUT READING FIRST!?!?!?!?!?"
You see this part that "appears" it can be peeled off. Yes, it can. You know why? BECAUSE IT'S GLUED ON!! You peeled off your digitizer and now your Touch Screen doesn't work?
Anybody want to take any guesses as to why it no longer works?
Sigh... I'm done. Rant over... I'm going to bed... I've had a long ****ty day and sorry you had to be the victim but that's just life...

dharvey4651 said:
I'm sorry this may not be the nicest thing to say but I read this whole thread and all I can say is...
"WHAT THE HELL WERE YOU THINKING TRYING TO PEEL THINGS OFF WITHOUT READING FIRST!?!?!?!?!?"
You see this part that "appears" it can be peeled off. Yes, it can. You know why? BECAUSE IT'S GLUED ON!! You peeled off your digitizer and now your Touch Screen doesn't work?
Anybody want to take any guesses as to why it no longer works?
Sigh... I'm done. Rant over... I'm going to bed... I've had a long ****ty day and sorry you had to be the victim but that's just life...
Click to expand...
Click to collapse
Way to be a prick because you had a bad day! I was just trying to warn others not to do it. I was trying to take off the screen protector and as soon as the "digitizers' seal was broken the touch screen stopped working. I know that now.
Why wouldn't you want others to be warned?
Can anyone say A...S...S...H...O...L...E.??

Be very careful about the way you approach AT&T about replacing it. Since you peeled it off, they may not repair it if it looks like you damaged it.
I would say you left it in your car's front seat over night while staying over at your gf's house, and in the morning you found it like that.
Then ask questions about if they have had many of these problems with these phones and if there is a way you can get a different phone...
... they'll probably won't give you a different phone, but probably give you a replacement.
If you tell them you peeled it off, they'll charge you full price for a replacement.

player911 said:
Be very careful about the way you approach AT&T about replacing it. Since you peeled it off, they may not repair it if it looks like you damaged it.
I would say you left it in your car's front seat over night while staying over at your gf's house, and in the morning you found it like that.
Then ask questions about if they have had many of these problems with these phones and if there is a way you can get a different phone...
... they'll probably won't give you a different phone, but probably give you a replacement.
If you tell them you peeled it off, they'll charge you full price for a replacement.
Click to expand...
Click to collapse
of course i replaced it and called it into warranty support. the new one (refurb) is on its way. the old one flashed back and on its way to att.

does it absolutely have to be refurbished?

zachthemaster said:
does it absolutely have to be refurbished?
Click to expand...
Click to collapse
That is what they said. Fingers crossed about them accepting it! Wish me luck.

VZW Screen Locking

Anyone else having issues with screen locking with the VZW version? Even when I push the power button at the top my screen comes back on in the holster.
Apparently (a Sprint owner can confirm) the Sprint version has "long press end key" built in to lock the device. I noticed that if I locked the device while using TFLO3D it would somehow get unlocked without me manually doing it.
Anyone else having same issue?
I am installing S2U2 now ... will report back
Also I downloaded LockMeLite

I have the VZW TP2 and have had the same problem, usually when I would slide it into my side pouch. It's annoying.

I would rather have it lock automatically then unlock. I think there might be something built in to it that if the proximity sensor and buttons are pressed that it auto locks. Even though at times I get annoyed that I have to unlock it, I would rather that happen then pocket dial someone...

i have not confirmed this but i think that if u have a magnetic holster, than the magnet is active like the switch that turns ur phone from portraight to landscape when u slide out the keyboard. when u put the phone in the case it passes the magnet and thinks that u just opened the keyboard

@joeyc
I have seen blackberries and model-specific holsters which do that, but I believe something else here is to blame. I have noticed this issue in my pocket, and unless parts of my anatomy are magnetic, I would have to assume something else is going on.

joeyc1123 said:
i have not confirmed this but i think that if u have a magnetic holster, than the magnet is active like the switch that turns ur phone from portraight to landscape when u slide out the keyboard. when u put the phone in the case it passes the magnet and thinks that u just opened the keyboard
Click to expand...
Click to collapse
Yeah it does change the orientation of the screen as well so you could be right.

fronc said:
@joeyc
I have seen blackberries and model-specific holsters which do that, but I believe something else here is to blame. I have noticed this issue in my pocket, and unless parts of my anatomy are magnetic, I would have to assume something else is going on.
Click to expand...
Click to collapse
Yep, i was shoving it into a Blackberry holster. (until my orderd one gets here)..lol...so yeah, something definitely is going on.

i could just wave my phone infront of my case and the screen will turn on along with the orientation changing

So, is this specific to BB case which use to magnet to turn off screen when holstered (very smart), or is this an issue with all magnetic closure cases???
I haven't even found a TP2 CDMA belt case without a magnetic closure.

its an issue with all magnetic cases

From looking at other forums like ppcgeeks and others it appears that most everyone is using something like S2U2
With S2U2 installed I have no issues with my magnetic case

jcrompton said:
From looking at other forums like ppcgeeks and others it appears that most everyone is using something like S2U2
With S2U2 installed I have no issues with my magnetic case
Click to expand...
Click to collapse
S2U2 it is!

question for all of you people who have recently started using S2U2...have u noticed a significant dranage in memory or battery..the reason im asking this is bc ive always used S2U2 so i havent had a chance to notice...im trying to find ways to extend my battery life bc its horrible on the newer devices

Just make sure every option in S2U2 is turned off.
Don't enable any of the options or features. Use it purely as a lock tool.

thats really all i use it as...i dont use the caller id,appts,s2p, or anything like that...will that help to increase my battery life and memory??? also, is there any other way to increase my battery life????

Is there anyway to default to S2U2 for the lock instead of the one that's on there now?

Magnetic Cases is the problem
I first had this issue on the 6800 and it turned out to be the magnetic case. The phone has a sensor looking for a change in a magnetic field- this happens every time you take out your stylus, and so the screen turns on.
The light-powered magnet used for keeping the leather hip cases closed interferes with the sensors on the phone and cause some odd, undesirable results... I prefer to play it safe and stay away from anything magnetic on a phone this complex.
Just my 2 cents...

as far as cases themselves go, i had issues like all have described in finding the right case that wouldn't do this. The HTC branded case has more room within its pouch so it doesn't effect the screen or buttons, it's magnetic and works fine. Just figured i'd lend an alternate solution besides hardware tweeks. hope this helps

Beware! physical damage to the phone due to the back plastic

Well im having rogers ship me a new phone (i only got the phone last friday, so not even a week yet) because the phone is unable to detect any sim cards. I dont know what the exact cause of the problem is but im pretty sure it has something to do with me opening the back case and pressing it back in too hard. Or maybe i short circuited the metal of the sim card holder some how when i was doing rom reboots
In all honesty, the design of the back panel is completely stupid and really cheap. The plastic is super flimsy and garbage. Plus the way you have to snap it back into the phone requires some pressure that could easily damage the phone.
Just be careful when you guys are touching around that simcard metal area. Any static electric shock could potentially cause you to end up with a expensive brick.

Ummm why do you need to put pressure on the middle area of the phone?
Whenever I place the back cover back on, I just start from the bottom of the phone and make sure that its in and then go around the phone clockwise and clip in the rest of the phone edges and thats it. Never have to touch the centre of the phone.

Max Sterling said:
Ummm why do you need to put pressure on the middle area of the phone?
Whenever I place the back cover back on, I just start from the bottom of the phone and make sure that its in and then go around the phone clockwise and clip in the rest of the phone edges and thats it. Never have to touch the centre of the phone.
Click to expand...
Click to collapse
This is what I also do when I need to put the cover back on.

I didn't press the middle when I was putting back the rear panel but I think I might have touched that metal sim bracket and maybe that's what caused it to short circuit.
Just becarful when handling with no rear panel. Also while charging the phone and trying to get a gps lock, the area behind and around the simcard gets really hot. My stats widget says 53c and that also might have caused this weird short circuit... I I don't know

You're doing it wrong.

Post deleted, wrong thread.

badhobz said:
...
In all honesty, the design of the back panel is completely stupid and really cheap. The plastic is super flimsy and garbage. Plus the way you have to snap it back into the phone requires some pressure that could easily damage the phone.
Just be careful when you guys are touching around that simcard metal area. Any static electric shock could potentially cause you to end up with a expensive brick.
Click to expand...
Click to collapse
Static shock is a potential problem with any electronic device.
I don't think the cover had anything to do with it.

Mine is on and off all the time, 5-10 times a day at times when I'm testing different things. Never had a problem like this.

Actually the back is pretty durable for the amount of times I've torn it off in a hissy fit...plus I love the texture. I'm always afraid I'm going to snap it in half but it can take alot of bending. It's amazingly flexible for plastic. But you never press the middle...slide your finger along the sides only till it all snaps in.

+1 for that. I slide my fingers on the sides to push it in
Sent from my SAMSUNG-SGH-I997R using xda premium

No offense but why is this not locked? How can you brick your phone cause you take the back off the WRONG way?
Sent from my SGH-I997 using xda premium

I wouldn't call what he did "bricking". Bricking is usually caused by an upgrade gone wrong. He supposedly did damage to his hardware by pushing on the center too hard....and it's worth knowing about.

MikeyFTL said:
I'm always afraid I'm going to snap it in half but it can take alot of bending.
Click to expand...
Click to collapse
i think there was a demo by samsung where a rep actually folded it in half and it was fine

MikeyFTL said:
I wouldn't call what he did "bricking". Bricking is usually caused by an upgrade gone wrong. He supposedly did damage to his hardware by pushing on the center too hard....and it's worth knowing about.
Click to expand...
Click to collapse
I know he didnt brick it, I'm just goin on what he referred his problem to. Info that anybody should have known
Sent from my SGH-I997 using xda premium

The back panel is seriously the only thing I dislike about this phone -_-
Why did it have to downgrade from the Captivates nice hard back panel!

in retrospect i think i might have bricked the phone by doing a bad flash instead of it being a physical problem. Im pretty sure somewhere along the way i must have deleted the EFS files when i was trying to get rid of the root and restoring it back to original firmware. I did some research and the problems im having with the no carrier/no imei/ is related to EFS being deleted.
I just dont know how to get it back now.
Also if i send the phone in for warranty and they find out that the EFS is deleted, would they consider that my fault? Luckily the replacement phone i got torched itself (screen burnt out in like 1 hour) so they are replacing that for the galaxy S II but i still have to send the original one back.

you obviously did something wrong. I've had some crazy electronics hooked up to my SIM and other parts of my device. I keep wires soldered onto the mainboard which lead out of the device for direct communication with the processor. I have never run into a single problem.
You did something stupid with your sim card. It does not damage easily even when you're playing with the ciruits all the time. I know this because I do play with the circuits all the time.

DANIEL133337 said:
The back panel is seriously the only thing I dislike about this phone -_-
Why did it have to downgrade from the Captivates nice hard back panel!
Click to expand...
Click to collapse
Maybe to save some money, and to reduce phone weight.

Backlight doesn't come on unless i bend the phone

So on my Nexus 5, the backlight started going off randomly... tapping phone would bring it back..
Then eventually it went out and i had to bend/flex the phone and it would keep working a while..
I contacted support then, but one time i bent it a little to get it on and the frame (plastic outer edge cracked), doh.. Now, of course, they will not give me a warranty repair because the device is physically damaged. So i tried a new screen, no dice. Now i have two good screens and a phone that still wont work unless i bend the crap out of it. Anyone else see this problem? Worth trying to replace motherboard? or should i just sell parts (new screen i bought, old screen, battery, etc) and buy a whole new phone... There is one specific point where i can bend it and backlight comes on, but i cant find a short or loose connection anywhere. I have had the thing COMPLETELY apart and back together multiple times. I should mention, it works totally fine when backlight is off, just no backlight so i can only see it in super bright direct illumination.
Any ideas???

Take it to a mobile phone repair shop.
Sent from my Nexus 5 using Tapatalk

Fixed for now! Woohoo! Based on the position of where i had to flex it, i tried a little gap filler... a folded piece of paper, between the SIM slot and the back frame. With everything screwed back together, it just puts a little pressure on that area of the main board.
Now the only problem is the screen i bought is defective (lines all up and down it) so now i have to disassemble again to put the old one back in.... oh joy, now to return it through ebay... I'm sure that will work well. Either way, phone working again! FYI, this phone is REALLLY easy to take apart and put back together.
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.

ramerco said:
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
Click to expand...
Click to collapse
Check Bluetooth/try calling/using data just to be sure.

Do not discuss something on how to make fool of insurance company or even an warranty, It's not allowed here. Thanks