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How many of you have had dropped calls on the Captivate?
I haven't had any, and I got my Captivate on the 16th. (2 days before launch from BestBuy).
I am coming from an iPhone 3G/3GS/4 and had many dropped calls.
What I am implying is that AT&T's network isn't totally crap (as most people suggest). I believe it is due to the iPhone that people think at&t's network is crap.
So the question is:
1. Does the Captivate have an exceptionally great antennea?
2. Has at&t network suddenly gotten better(since July 16th)?
3. The iphone 3G/3GS/4 have a horrible antennae?
4. Any combination of the above 3?
I've been with AT&T since before Cingular bought the old AT&T.
AT&T does not have a bad network. They suffer from terrible PR, relatively poor customer support (due to their new training with the new AT&T as I didn't have problems with Cingular), and allowing Apple to produce its phone the way they did.
The iPhone has had a poor antenna design since the beginning.
The people who have problems with AT&T, I can guarantee 70%+ have iPhones.
Thanks for confirming what I just learned. I have had iphones for a long time, and just dealt with the dropped calls thinking it was at&t sh**y network. I really like Apple products, but they don't know how to make a phone.
All my friends still think its at&t even though I tell them I haven't had a dropped call yet on this Samsung.
Yeah.. I try and tell my mother that all of the time.
She just got rid of her iPhone 2g.
Her eyes have just been opened hahaha
I have been with ATT/Cingular since .. oh.. 1998?
I've had many phones, some that would drop calls, usually from being out of ATT towers in massively rural areas, or driving past the towers too fast..
I got the eternity when it came out, killed 2 (6 months on the dot, both times) and they gave me an impression which I promptly notices it's screen starting to die at 6 months-ish. They dropped calls only when I was 1) out of decent service 2) driving too fast past a tower in close proximity as it tried to switch carriers.
This puppy? Not even a crackle.
I had a Fuze (Touch Pro) most recently (new ROM, Radio, etc) and it dropped calls quite frequently.
I think I may have had one dropped call so far but it was in my office which gets poor signal anyways. I had many more on my last phone but I'm not quite ready to say AT&T is so great. Maybe this phone has a better antenna.
Thanks for all the replies. I am trying to convert a few of my friends, but the general stigma is "Android Sux" They don't even know about the OS, all they know is their sister/cousin/friend has some crappy Backflip, so All android is crappy.
Oh well I will be plenty happy with my calls staying connected, while they complain about their dropped calls because of AT&T's network.
For me to leave the iPhone was exceptionally hard, because I have 3 Macs, and AppleTV, iPod Touch, and Airport Extreme. I have spent Thousands of dollars on apps from the app store along with Movies. I just had enough with the dropped calls.
wpb2 said:
How many of you have had dropped calls on the Captivate?
I haven't had any, and I got my Captivate on the 16th. (2 days before launch from BestBuy).
I am coming from an iPhone 3G/3GS/4 and had many dropped calls.
What I am implying is that AT&T's network isn't totally crap (as most people suggest). I believe it is due to the iPhone that people think at&t's network is crap.
So the question is:
1. Does the Captivate have an exceptionally great antennea?
2. Has at&t network suddenly gotten better(since July 16th)?
3. The iphone 3G/3GS/4 have a horrible antennae?
4. Any combination of the above 3?
Click to expand...
Click to collapse
I haven't had a single dropped call. Voice quality seems higher than on iphones. (Can't vouch for other androids)
I have had the captivate since day one, no drop calls, i would have had at least 2-3 by now with my old iphone 3g. I have been with AT&T/cingular in both New Orleans 8 years and San Diego 10 years the iphone was the worst followed by the 82** (Htc tilt). The captivate is one of the better phones.
I also haven't had any dropped call issues like I did with my old iPhones in the same places. My N1 has also been fantastic without dropping, so I'm more apt to blame poor design of the iphones
I've been with Cingular/AT&T for 18 years & moved to the Captivate from a Razr. My Razr was very good, but the Captivate is better. I'm happy to have switched to a smart phone & glad I waited for the Captivate.
Sorry, but I have to laugh at all you iPhone (iCrap) users complaining about dropped calls. Obviously, I'm not a fan of the iPhone - but, that's another story.
I have been with ATT/Cingular/ATT since 1993. My first, second, third, and fourth devices were all Nokias (3 & 4 were WM device which I customized by using XDA resources), 5th was a BB Curve (for only a few months as I didn't like it either and gave it to my wife when the G1 came out). I bought the G1 within weeks of it's release from Craigslist.
Except for device #2 I have NEVER had an issue with dropped calls - AND, I work patrol for a Sheriff's Office - so, I'm mostly in RURAL areas. I would receive/make/retain calls in areas that my co-workers had no signal at all. Many of them had iPhones and complained about dropping calls... I used to think they were somehow on T-Mobile's network (which used to be horrible in my area).
My wife never had dropped calls with her BB Curve.
My G1 and now the Captivate NEVER drop calls. As much fun was made of the G1 - it worked like a charm within the limitations of it's hardware (ram/rom/camera).
The device plays a HUGE role in the number of dropped calls. My second Nokia device was only kept for a short while b/c of that issue. The third and later devices had NO ISSUES at all with dropped calls. If there was ANY signal there was no problem.
I have had over 20 dropped calls in the two weeks I have had the phone. I don't know what the issue is. I have avoided all death grips that I have read about. I think I'll take it into the ATT store tomorrow to see what's going on since I seem to be the only one. Any other suggestions?
I haven't dropped a call yet, but I never dropped one with my iPhone either. I actually had dropped calls with my nokia phones though, which is surprising because generally I have good service with them.
I haven't had a dropped call yet, and I'm not anticipating many. I, like many others in this thread, have been with AT&T for the last 14+ years, and despite heavy phone usage, in all that time, I've probably had 30 dropped calls total, if that. I went through several incarnations of Nokias, then onto Motorolas, a Sony-Ericsson, back to Nokia, a Samsung Omnia, and now the Captivate.
There was a brief, month-long period where I had concurrent TMobile and AT&T accounts, during which I tested out the HTC HD2 (after waiting months for its release), and when I compared the signal of the TMo phone and the AT&T phone, it was no contest - AT&T won everywhere I took it. When I was on the California coast, TMobile had no signal, while AT&T had a full 5 bars. That was the clincher. I returned my beloved HD2 and dropped TMobile like a hot potato.
Maybe I've just gotten really lucky, but AT&T's network has been great for me. Yes, their customer service is ridiculously poor, but in terms of functionality, their network is as good as I could hope for. I, too, suspect that the people who complain about their calls being dropped are just on crappy devices. Either that, or I've just been uncommonly lucky the last decade and a half.
Mantooth said:
I have had over 20 dropped calls in the two weeks I have had the phone. I don't know what the issue is. I have avoided all death grips that I have read about. I think I'll take it into the ATT store tomorrow to see what's going on since I seem to be the only one. Any other suggestions?
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Click to collapse
I have the same problem only when the call goes over 2mins, it some how likes to auto update time and date, call get drop, time is updated.... looks like it was a radio error with switching bands between voice and data
uncheck the auto time and date updates and see if it fixes the problem
why do ATT have to molest every damn good phone
The only device I ever dropped calls on was my iPhine 3g, and I've been on AT&T since it was Cingular. Haven't dropped a single call since getting rid of it.
Sent from my SAMSUNG-SGH-I897 using XDA App
Never had a dropped call.
Call quality may be decreased, but no dropped call here.
I have also been an AT&T/Cingular customer for over a decade. The service where I live has never been good, I'll say that. I got an iPhone 4 and could barely talk on it here without it dropping. My old 2.5G iPhone worked pretty well, with maybe a dropped call ever other day. My captivate is right in the middle. Better than the iPhone 4, but at least one dropped call a day.
I have had much better success with this phone than others with dropped calls but still do occasionally get them. Anyone know of a way to enable a notification sound that the call has ended?
Was on a call last week and kept talking for probably 30 seconds after it had dropped off.
They all are saying AT&T is evil, I'm crazy blah blah vampire emergency blah...
OMG WHAT HAVE I DONE????
Seriously. All Cellular carriers in the US are evil. Just in different ways. Why all the AT&T hate? Where's the gotchas?
Are they paying for your phone or wireless bill?
Sent from my SAMSUNG-SGH-I897 using XDA App
mesasone said:
Are they paying for your phone or wireless bill?
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
Ditto. Plenty of people have legitimate reasons to complain about AT&T (dropped calls, lack of coverage, etc) but plenty of people have never had a single issue with them. Personally I just switched to AT&T for the Captivate (formerly with T-Mobile) and I've been happy so far. I get at least the same if not better coverage and my bill is actually cheaper thanks to a 21% discount from my employer.
it's fashionable to hate at&t. If you listened to these people, at&t would have worse coverage than tmobile. Anyone who's ever owned both outside of a major metro area knows that's a joke.
AT&T issues are market-based and are not universal. If any of your "friends" are iPhone 4 users, their problems are universal.
i dont have any real complaints with service anymore (one perk of the iphone)
but i dont think ive had one single interaction with att that they didnt mess up (ex. adding a line and putting a messaging block on the whole account. wtf?)
I was one of those that had trouble with at&t. I had each iPhone generation, and all 3g versions would drop calls. Now I will say I worked for apple retail at the genius bar for this time period, and it was all to frequent in terms of customers complaining. I bought the hype that it was at&T's sucky network causing all the issues.
Then the iPhone 4 hit. I had one. Returned it due to lack of satisfaction with he fix for the search grip as well as the proximity sensor issue. I immediately went and got the captivate.
I haven't dropped a single call since. Not one. Even in areas that were guaranteed to drop on 3 successive generations of iPhone. I have yet to have any issue.
That tells me something.
That I will not go back. No matter what.
Sent from my SAMSUNG-SGH-I897 using XDA App
id10terrordfw said:
I haven't dropped a single call since. Not one. Even in areas that were guaranteed to drop on 3 successive generations of iPhone. I have yet to have any issue.
That tells me something.
That I will not go back. No matter what.
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Click to collapse
Same, my wife and I were disgusted with our iPhone 3Gs, both dropped calls and limited customization, and poor performance with the iOS 4 update. It was so bad we thought it was AT&T's network and were contemplating on switching carriers. I decided to try out the Captivate, and it's been awesome.
And your buddies are jealous, that's all
id10terrordfw said:
I was one of those that had trouble with at&t. I had each iPhone generation, and all 3g versions would drop calls. Now I will say I worked for apple retail at the genius bar for this time period, and it was all to frequent in terms of customers complaining. I bought the hype that it was at&T's sucky network causing all the issues.
Then the iPhone 4 hit. I had one. Returned it due to lack of satisfaction with he fix for the search grip as well as the proximity sensor issue. I immediately went and got the captivate.
I haven't dropped a single call since. Not one. Even in areas that were guaranteed to drop on 3 successive generations of iPhone. I have yet to have any issue.
That tells me something.
That I will not go back. No matter what.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
My experience is similar. I have had at&t for years.i never had a problem with them until I had an iphone. The three I had dropped calls constantly. Now I have the captivate and at&t is great again.
thanks all. You'll never get a die hard apple fanboi to admit the iphone problems are problems with the phone. Thanks for the positive stories
Yeah, when I had my first gen iPhone, I occasionally dropped calls and just generally had bad quality. I figured it was AT&T's infamous network. I almost switched carriers, but I was prepaid at that time and had built up nearly a 500 dollar balance on my account, so I didn't want to lose that. So, I gave the Blackberry Bold (9000) a try - turns out it was the iPhone all along. I got great reception and fantastic call quality on my Bold.
I haven't made many calls with my Captivate - frankly, the voice/phone portion of my cellphone is fairly low on my priorities - but while it doesn't really seem to quite be up to the level of my Bold, it's still far ahead of my iPhone.
Same story here.
Had a WinMo phone for years (HTC Hermes) then switched to iPhone, started dropping calls, and losing data. It wasn't too big, and at about the same time I moved into a basement apt. I chalked it up to all the concrete that I could not talk on the phone when home. We moved again, and on my commute to and from work there were 3 spots that would lose signal EVERY time. Calls would drop, Pandora would stop playing, etc. Then I got my HTC Aria, same commute, far fewer dropped calls, then my Captivate (day 30 of my Aria return window) and haven't dropped a call since on the commute. AT&T having network issues? I think not.
I am giddy at the chance of a Verizon iPhone, so all the people complaining about AT&T will see that the iPhone on any network sucks.
I've had at&t for years, because until recently it was all we had I'm my area that was any count at all. Recently Verizon has moved in, and I did consider switching because of hardware choices. But I waited it out, and decided to go ahead with my Captivate, and I'm loving it. My friends all have iPhones and so did I. I never had the problems that they seem to have, but I'm happier now anyway being away from the tyranny of Steve Jobs.
Sent from my GT-I9000-Captivate using XDA App
i had to switch to at&t because of work. i do a lot of international travel and at&t's list of countries is about 5x bigger than any other carrier for reduced roaming rates. and GSM is more universal and i didn't want verizon's blackberry offerings.
i had minor issues with call drops, but that's because i'm usually in large metal/concrete airplane hangers.
so far though, no issues with captive. even with one bar, no call quality issues either in the states...or as of so far hong kong.
oh and my entire office but 2 others have iphones and i got nothing but flack for not getting one. glad i didn't
I have been with ATT since 1998 and the only issues I have ever had with dropped calls was with the following phones since the Cingular/ATT Merger: Nokia N-Gage QD, Motorola V551 *just close to my house*, Motorola V3 *close to my house and when the phone was at the end of its life*, Samsung Sync *bought it used of fleabay worst cell ever*, Nokia N55 *would drop in typical black hole areas*, Motorola Razr2 *POS never could get a good voice call on it no matter what area I was in*, Blackberry Curve 8300 *dropped calls in blackhole areas*, BB 8310 *same as 8300*, BB Bold 9000 Same as the previous BBs, and now the Captivate *same as the BB in terms of dropped calls which equals about 2 dropped calls in the past 5 weeks or so*...
Now funny thing when I talk to a couple of my friends who actually have the iPhone, they drop randomly and it is pretty funny where I dont have the issue with my Captivate. Even my friend who is also a snake breeder *boas, pythons and other snakes*, told me today he likes his iPhone 3G besides the dropping call issue and asked me how Android is treating me, I said I love it and not going back to BB...
HTH,
Charlie
Gunny, wtf Re you doing here in the ATT phone section? Shouldn't you be in the Hero section? >¦(
LOL
Sent from my iPhone with the bigger Gee Bees.
LOL notasimpleway. Got tired of having an out of date phone and super slow EVDO.
Just got in the new Samsung Nexus S from Sprint and I've noticed some major issues in reception versus the HTC Evo from Sprint as well. I'm seeing a 2+ bar difference in the exact location sitting next to the Evo on the same Sprint network.
Is anybody having this issue? Or does anybody know of a fix.
I have the latest firmware (suggested fix by Sprint) and have seen several complaints about it on other less developer friendly forums.
If I can't come up with a solution soon, I think I'll have to get an Evo. But if you guys can understand, I'd prefer to keep the phone that will get timely updates.
Thanks ahead of time for any suggestions!
You can't compare signal across different devices based on "bars". Check the actual signal strength in Menu > Settings > About Phone.
Sent from my Nexus S using XDA App
I know you need dB... As soon as I can get the Evo next to me again for a comparison, I will post.
I'm a tech savvy guy, run a computer building company and build websites. I even develop some entry-level apps for a few clients (yes entry-level).
If one googles "spring nexus s reception," they'll find that this issue is quite common. I'm just curious as to whether it's hopeless or not.
I know I can petition for the Airave with Sprint and can at least get decent service at home.
It just seems peculiar to me that Google would endorse an inferior product. I live in a major Metropolitan area (DMA has it as a top 25 market - for those who aren't in the media business, that means it's one of the top 25 sized cities in the country). And this phone gets dismal reception.
Fact is, Evo does great in my house, Nexus S does not. I've heard some pretty bad reviews with the Galaxy S line of hardware so I'm figuring it's worth moving to the Evo.
To be honest, this phone is far superior (at the moment) with responsiveness and usability but if a phone can't operate well at being a phone, it's a waste of money. Especially if the hardware is inferior (phone-wise) to most of what HTC released a year ago. I love having a mini-computer in my pocket but I did aim at having a working phone.
Thoughts? Suggestions? School me? I will post the exact numbers when they again are available, until then, please only offer up friendly advice or questions. I am willing to try anything before taking this thing back.
You have not really described your issue. Do you have dropped calls or what?
Sent from my Nexus S using XDA App
I'm having issues with the Sprint Nexus S reception as well. Although my home location on Sprint's coverage map lists my area from medium to strong with 4G available right around the corner from my house I have dismal reception with the Nexus S. I had a trial EVO for a few weeks and reception was much better in the same area. If I try to call the Nexus S I often go right to voicemail, I'm told calls out (when I can) are choppy, data signal is often listed as 1x as opposed to 3g. Is it just this particular phone? Should I go to a Sprint store to have it tested?
There is atl least one thread over at the Sprint Message boards about bad reception on the Nexus S.
At work we have a repeater and the signal still only shows at one or two bars most of the time but data speeds seemed fine to me and I had no problem with making and getting calls.
No one else is having this issue?
This isn't the first post about this subject. I understand and agree. I'm not 100% sure about this when it comes to cell phones but different companies with different radios will give you different signals. If this is the same as two way radios, there's no standard on say how much signal equals one bar on the meter. Even the programs that give the signal strength in numbers, aren't universally accurate. When it comes to received signal, its how you can hear it, not really what the meter says. That number can easily be manipulated. A receiver sensitivity can be adjusted too but there are things that are thrown out too. Crank up the receive and you get more noise than distinguishing signal and adjacent frequency rejection goes to crap. You can work the receiver to have good rejection and sensitivity but you are making it more deaf too.
What I'm getting at is don't always go by what the signal meter says and take it as 100% truth. It is a good indicator of signal but not absolutely 100% accurate.
I am sitting about twenty feet from my router and yet the meter is telling me 50% signal which I know is bull****.
are you up to date?
Yobye, are you on 2.3.4? I have heard the update fixes some people's signal/radio issues.
yobyeknom said:
I'm having issues with the Sprint Nexus S reception as well. Although my home location on Sprint's coverage map lists my area from medium to strong with 4G available right around the corner from my house I have dismal reception with the Nexus S. I had a trial EVO for a few weeks and reception was much better in the same area. If I try to call the Nexus S I often go right to voicemail, I'm told calls out (when I can) are choppy, data signal is often listed as 1x as opposed to 3g. Is it just this particular phone? Should I go to a Sprint store to have it tested?
There is atl least one thread over at the Sprint Message boards about bad reception on the Nexus S.
At work we have a repeater and the signal still only shows at one or two bars most of the time but data speeds seemed fine to me and I had no problem with making and getting calls.
No one else is having this issue?
Click to expand...
Click to collapse
Ditto on this. Have all the latest updates. Think it may be time to trade in for the Evo.
I am on 2.3.4. I brought home another Sprint phone from work - a Sanyo Taho and got about the same terrible reception despite the fact I'm in a Sprint Best Coverage area on their map. I miss and drop calls and can't get voice or data connection - send mms, etc from my home. I've contacted Sprint about the tower strength in my neighborhood.
Hi
So I recently upgraded to the standard S6, and I've been experiencing very, very bad cellular signal reception. At places I would have good (or sometimes even great) signal with all the LTE phones I've owned throughout the last months (iPhone 5, Xperia Z1, Lumia 920), I'm getting very poor or even no signal at all. Not to mention mobile data basically not working at all.
As far as my research goes, I'm definitely not the only one experiencing issues like this. Even a friend of mine who bought the same S6 on the same carrier with the same contract has experienced similar issues. Though there seem to be a lot of "affected" phones, there isn't really much of a solution available online, so I figured one of you might be able to help.
Would really appreciate any tips and workarounds, or even some more people having issues like that with their S6's.
Cheers!
I've just purchased a Galaxy S6 and it is without doubt the worst phone for reception I have ever owned.
My 4G signal at my home on my old Galaxy S5 was always 3 to 4 bars on my S6 im lucky to get between 1 to 2 bars.
It would help if you told us where you live, what carrier you're with, what model s6 you have, is it carrier branded or international unlocked, have you talked to your carrier's customer service, etc. Without any info it just sounds like Samsung bashing.
I get less bars than with my moto x2014 but I get 4g+ instead of 4g and 4g+ is faaaaassssst
Mine is exactly the same signal bars as every phone i've owned but has much faster data and clearer calls.
I would say you either have a bad phone, bad network, or issues with a mobile mast in the area etc etc.
Comparing to past phones is useless because what worked yesterday might not work today. Intermittent issues anyone?
Mine is currently in repair for poor signal. I doubt they will fix it, I think they designed the S6 antennas extremely poorly.
Forgot to update this thread, sorry. I recently sent it in (ofc covered by warranty), and it is far better now, but still not quite as good as on the other mentioned phones, HSDPA is still pretty slow right now and I rarely get LTE. So if you're facing simmilar problems, even though I always hat to do it, I recommend you send it in to Samsung. Also, consider asking your carrier to give you a newer SIM-card since that could be a reason to from what I've heard.
So i've used pretty much every service, between mvno's, actual att and actual tmobile, also sprint when i got it with the htc hero. for over 5 years I havent been on sprint til recently when I did the essential phone thing with them.
Now that i'm unlocked and using T-mobile. Its surprising how much the quality and usability increased! Sprint's Spark LTE had so much problems penetrating walls that I pretty much had no signals most of the time in popular places in jacksonville florida or the SNR is so high that my battery ran hard when its trying to get data on bad signals.
Anyway, I just wanted to post this perspective that I feel like if you've had a phone with sprint and experiencing issues, sprint's LTE could be one of the major culprit.