I have a touch pro 2 running a 6.5 ROM and I am having issues getting activesync (Exchange) mail working over cellular connections.
I have set it up, all seems OK. I can surf web pages, though it is slow - HSDPA does not seem to come up much. I am in London on T-Mobile with a flat rate data plan (Web-n-walk).
Activesync mail does not sync over cellular. If I manually initiate a send/receive, it often does nothing, sometimes pops up a notification to say that connecting to the internet access point (general.t-mobile.co.uk) failed.
If I enable wifi (just regular wifi, not wifi activesync) and connect to my DSL connection, it all works fine - so I am 99% sure it is an cellular issue or an issue with my phone provider.
Can anyone give me any advice, T-Mobile customer support is getting me nowhere.
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The GPRS is alway connectioning. It seems like every time I have to use something that uses the internet the connection bubble shows. I thought my phone was always connected on the internet. I still do not has MMS working. Have input the the server info but it always displays error synorizing when I click send/receive.
Which cell provider do you have? With T-Mobile and my G4 running Faria's latest I only stay connected to an Edge link when I am using it. Otherwise it disconnects until I need it again.
As for the MMS, I could help you with the settings if you have T-Mobile. I was able to get mine sending and receiving fine. I still have that small picture size issue, though.
Dave
I have the same issue! But my just connects with GPRS and turns on the display that is off. Realy annoying..I use Comviq in sweden.
I have my brand spankin' new TC on Rogers here in canada. Ran the auto connection wizard, great! I have Internet! But I get the cannot connect error every time i send or receive email using outlook. I have tried everything I know, is there something you can suggest? It works fine over WIFI, and ActiveSync via USB. But over the 3G there is nothing!
OK, I figured it out.
For future reference.
When your setting up the email account, do it manually as opposed to allowing the auto set up to happen. And at the outgoing mail server screen select advanced options and make sure it connects to your carrier (In my case "Rogers Internet") internet connection.
I was wondering if anyone has this problem in the US or in JAPAN.
I'm using a Docomo TP. I have to maintain 3G up to receive mail via mopera push.
Problem is whenever I goto sync my phone, use bluetooth, or WiFi, i have to turn off my data connection and switch to blue tooth before it can turn on. Of course, if i do that i can't surf the net, do mail ect. ect. Also, to sync is almost the same except i have to change it to flight mode. If I don't, it constantly resets the Active sync connection.
Now, in theory this should be the same for everyone. Its like it doesn't know to send all data services through 3G or gets confused on which to use. So, if you're on any 3G network, you shouldn't be able to use bluetooth or WiFi.
I'm sure its probably a setting somewhere.. but i'm kinda stumped. So is HTC of course, called them triyng to get a answer.
If anyone reads this that's in Japan, send me a PM, i'd just like to chat about it.
Hi, I'm using Energy rom 21914.Sense2.5.Cookie.GTX.Aug.24 in my sprint TP2 since the release and today I'm experiencing a problem:
when connected by WiFi (with max strenght signal also) and trying to send or sync my e-mail, the phone will open a data connection instead of using the wireless one already connected!
The problem is that I have a very very limited data plan and since I'm usually connected by wifi this sucks...
The other apps, weather/opera/etc keep on the wifi connection and the only thing that opens a new data connection is the mail - by the mail tab and by windows live.
I also know that I could turn off the data connections with "Data Controller" or so, but I'm really upset because all was going well until today and now with no apparent reason it occurs this stupid thing!!
Anyone experiencing this or having a solution to get it back to normal?
So I've had this HTC S743 for about 5 days and I thought I had it setup correctly to use wifi for data comm.
wifi enabled and selected to use my home network. I can see the radio tower status icon and my locally named network is also displayed.
Under the comm manager the data connection is off.
I have a very simple $45/mo plan with no monthly data plan.
Over the last 5 days I have been surfing the web a bit did some email tests with my ISP and used the on board GPS app which is horrible. Not heavy usage but experimentation to see if I like how the phone works.
After 2 days I get an email from AT&T that I have extremely high data usage exceeding my account limit (for having no monthly plan) and that I should sign up for a data plan at once.
$29 over 2 days for this little bit of fluff? A total of 2,900kb in data.
So I call up AT&T and they tell me this and that and want me to sign up for a plan which I may do. But I want to be able to know that the datacomm is happening via WIFI when I can see a selected WIFI is in service.
They also told me that all GPS data is forced through 3G and bypasses WIFI???
Can anyone here give me an idea about what I may be doing wrong and whether AT&T is correct about the GPS service?
Is there a better GPS app that doesn't do this? This one pretty much stinks anyway. A resolution of 1000 meters doesn't cut it.
AT&T also informed me that I can't have a smart phone without a data contract. Really? I've had one for 6 years like that but it wasn't WIFI capabale and too small to bother with web access.
Thanks for any light you shed on the subject.
One thing I have subsequently found out is that if data connection is off and WIFI is off then when I go into IE and start surfing it does bring up pages. Then when I go back to the Comm Manager the Data Connection to check the status of my connections it is still off for an instant and then it automatically turns itself on as though it had been turned on by use of IE and the status was just being updated.
Last night I installed a newer version of Google maps and was only able to install it via the web browser as opposed to via the Activesynch application on my PC. I was concerned that this might trigger turning on the 3G connection. So I had it set up for a WIFI connection ONLY and installed the app. Afterwards I went into the connection manager and once again the data conn. was turned back on so it's possible that it utilized AT&T's 3G network instead.
Is there any way to control or stop this?
GPS data doesn't have anything to do with 3G/Wifi data......
I know it's supposed to be positioning via the satellites through the GPS antenna but the the description data is coming over the network right? So it appears that even though I'm setup for WIFI access and it's showing as connected with an IP address etc. when I try the Googlemaps GPS app it turns the data conn. for 3G back on.
Thanks for chiming in ...
I have been copying over and installing some new apps to try out this morning via usb. WIFI is on and I'm loged in. None are datacomm oriented that I know of (unless they'r trying to make an internet access to notify about being installed) none the less I just checked again and my data conn. is once again turned back on. Is this typical behavior for a windows mobile phone (6.1) or is this just an AT&T "feature".
Sorry, I don't have a WM6 phone!