AT&T iPhone data plan on other phones, any problem? - General Topics

Does anyone ever have any problem for using the AT&T iPhone data plan on other phones?
I have been using the HTC Hero for a month and decided to get a data plan, even though I know I can only use EDGE in the US. I wanted to go for AT&T because I have many friends using AT&T (due to iPhone of course) and I got 15% academic discount with AT&T.
So I go for the iPhone plan, and got an iPhone 3GS, which I had planned to sell it right after I got it. I got my iPhone, activate my account and voicemail with it, and then popped the SIM card into my Hero. Googled AT&T's APN (wap.cingular) and everything works fine on the Hero. No 3G as expected, but EDGE speed is actually much better than I thought.
Then it came the problem. Today I received a SMS from AT&T saying that my data usage has exceeded my plan allowance. I logged into my account on the website and noticed that my usage had only been about 30MB. 30MB out of unlimited = excessive usage? So I phoned AT&T, they said they were sorry that there was a system error and I was put onto a "data per use" plan which charges $2.00 per MB. They put me back onto the iPhone data plan and promised to credit the charge back into my account.
I am now wondering, was that really a mistake of their system? Or was it because I had never got onto the internet with the iPhone, and the first time that I got onto the internet with this sim card was with the Hero, that they put me onto the "pay per use" data plan? Will I get booted to the "pay per use" data plan again if I continued to the data on a non-iPhone? Did anyone ever use the AT&T iPhone data plan on another phone, and got your bill screwed up?
On AT&T website, they said that their system can detect people using an iPhone without an iPhone data plan, this is not allowed and that they would put them back onto the iPhone data plan automatically. But they did NOT say that you cannot use the iPhone data plan with other phones. Their "Person PDA" unlimited data plan is the same price as the iPhone one anyway. As far as I know, the only difference between the two is that the iPhone one supports visual voicemail. Why would they prevent people from using the iPhone data plan on other phone then?

Related

PPC6700 and Alltel

Any of you guys using Alltel in the states with this phone?
My 8125 is well loved but Tmobile in my area sucks and I switching to alltel.
I'm wondering if they make you buy a data plan when they find out you have this phone.. I don't need the data just like the features I'm used too..
Thanks
Brad
Reply
Alltel does not make you buy data plan. I use the WIFI at home and in WIFI hotspots to check and send e-mail. I use slingbox mobile to view my TV cable over the phone and on the road.
Alltel made me buy the data plan ($30 month) in Virginia. They told me any smartphone would be disabled on their network if you did not have the plan. This was about 6 months ago. Things might have changed.
bubbagee said:
Alltel made me buy the data plan ($30 month) in Virginia. They told me any smartphone would be disabled on their network if you did not have the plan. This was about 6 months ago. Things might have changed.
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Click to collapse
Damn, glad Alltel doesn't work around here cause I was thinking of them a while ago. Verizon has the unlimted data plan and the pay by kilabytes/bits (sp?) what ever.
I activated my 6700 with alltel and did not have any data plan. I have since added one for $25 a mth unlimited
I'm on the 500 minute Smart Choice pack; unlimited data & text, night and weekends start at 7 and the My Circle... I do quite a bit of text messaging, and calls to people not on Alltel, so even at $90 a month it was the cheapest route than adding stuff on separately.
I think the rep I had talked to when I activated the phone did mention that the 6700 requires the data plan, but I guess if you actually do it over the phone, you might be able to get around it.
VA Alltel
I got one and was told I had to have the data plan.
I signed up and kept it for a couple of weeks.
Got on alltel dot com and set up an account and removed the data plan.
Phone has worked normally ever since and no data plan.
Prepaid Alltel
I have a ppc6700 running HelmiC WM6. I have the alltel prepaid plan for the phone and no data service in NW Ohio. This is exactly what I wanted, but I was told that if I had wanted anything but prepaid I would have had to add a data plan.
I have Alltel..and switched my service from my prior phone to the ppc-6700. There was no mention of data plans, or anything else. I just pay my $40 a month and love using the phone.
A quick workaround for internet access...you get 1 mycircle number with the $39 pplan. If your have an internet provider that gives you a dial-up account..make that your mycircle number and then you can use your phone to check emails and such, and not use -up any of your minutes
hecatomb said:
I'm on the 500 minute Smart Choice pack; unlimited data & text, night and weekends start at 7 and the My Circle... I do quite a bit of text messaging, and calls to people not on Alltel, so even at $90 a month it was the cheapest route than adding stuff on separately.
I think the rep I had talked to when I activated the phone did mention that the 6700 requires the data plan, but I guess if you actually do it over the phone, you might be able to get around it.
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Click to collapse
Don't listen to them reps. Half of them don't know what they're talking about. They also try to tell you that you that WiFi uses data. They never give straight answers.

HTC Fuze Data Plan

Quick question...
I currently have the $20 iPhone data plan and was wondering if I was to install my sim card into the Fuze would att know and how?
I want to keep the visual voice mail option in case some software comes along but if not then I can just use my old razor.
Thanks in advance..
You could do it for now but they will probally find out eventually as it appears att is able to read ur imei over the network and know what phone you use..
My wife has the Tilt with the $20 data plan and had it for a year already with no issues. My concern, is the iPhone $20 data plan differnt the the $20 Multimedia bundle plan?
I think I would have to change anyways since I am unable to send MMS, right?
Theoretically they can find out but I am sure they don't check each and every IMEI to make sure everyone is compliant. You can use the MediaNet unlimited(MNU) or any other unlimited data plan(iPhone) with the Fuze without any issues, I have used MNU on the Fuze from GoPhone plan that I had before I signed a contract to get the Fuze. The MMS will work as well because it's the iPhone that does not have MMS functionality, Fuze has it.
unlimited data plan
the sales lady at the ATT store here in houston said that they will detect the type of phone you are using, at if it is a FUZE, they will AUTOMATICALLY upgrade your data plan to the $50/month pda data plan.
She told me in order to the get the discount that comes with a two year agreement, i had to sign up for this plan. Currently i pay $35/month for unlimited data, so i just bought the phone straight up without the discount.
I had a nokia e70 and now i am using the fuze for about a week now. I logged into my att wireless website to pay my bill and look at data usage, and noticed that ATT had changed my phone/device to the ATT fuze.
So the definitely know what type of device you are using, but i am waiting to see if they start charging me $50/month for my unlimited data.
ngravatt said:
the sales lady at the ATT store here in houston said that they will detect the type of phone you are using, at if it is a FUZE, they will AUTOMATICALLY upgrade your data plan to the $50/month pda data plan.
She told me in order to the get the discount that comes with a two year agreement, i had to sign up for this plan. Currently i pay $35/month for unlimited data, so i just bought the phone straight up without the discount.
I had a nokia e70 and now i am using the fuze for about a week now. I logged into my att wireless website to pay my bill and look at data usage, and noticed that ATT had changed my phone/device to the ATT fuze.
So the definitely know what type of device you are using, but i am waiting to see if they start charging me $50/month for my unlimited data.
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i recently changed from the Tilt to the Fuze and sure enough my type of device changed as well. However, i still have media net enabled.
Unlimited data for $50 bucks????
Don't they have an unlimited data plan for $30? $50 is absurd?
This begs the question then, can they find out if you use your phone for tethering even though you haven't paid for tethering?
ngravatt said:
She told me in order to the get the discount that comes with a two year agreement, i had to sign up for this plan. Currently i pay $35/month for unlimited data, so i just bought the phone straight up without the discount.
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Click to collapse
They're totally full of it or terribly ill informed. I had nearly the same conversation in two ATT stores, except they were trying to push the $30 data plan on me. Net result was that if I wasn't prepared to sign up for data they'd give me $50 off for signing up for two years!
Anyway, I ended up checking my account online and upgrading through their website. $349, no data plan required. (note: I believe the $50 mail in rebate does require you have both a voice and data plan).
It's not just that the iPhone won't send or receive MMS, but you don't get the MMs service with the iPhone plan. I just recently changed to the Fuze from the iPhone and had to change my data and texting plan. However when I had the iPhone I called and told them that I used other phones for work(with the iphone sim) and they added MMS to my plan, after alot of arguing.
CalifornIyay said:
Quick question...
I currently have the $20 iPhone data plan and was wondering if I was to install my sim card into the Fuze would att know and how?
I want to keep the visual voice mail option in case some software comes along but if not then I can just use my old razor.
Thanks in advance..
Click to expand...
Click to collapse
It wouldnt work.
I had the iPhone also right before i just got my fuze.
If you just put the SIM card in the fuze, u will be able to make phone calls, and text. But once you try to use the Internet, it will fail. You will be able to use WIFI, but not Edge or 3G connections.
When i went to by my fuze, they gave me a new Sim Card. And even WITH THAT...once i got home i wasnt able to connect to the internet using 3G, i had to call AT&T support and they said that they still had the "iPhone" information in their systems...so they were sending an iPhone Signal to my FUZE, which apprently was incompatable.
So, I guess the iPhone receives a different signal than "regular phones."
I also had $20 data plan. But now i have the $30 data plan for my fuze. Since the $20 iPhone doesnt exist anymore, since the the 3G iPhone came out.
Can you please explain what do you mean when you say iPhone uses a different signal? I still think you should try your SIM card with the Fuze before signing up for a more expensive plan.
Jelster said:
They're totally full of it or terribly ill informed. I had nearly the same conversation in two ATT stores, except they were trying to push the $30 data plan on me. Net result was that if I wasn't prepared to sign up for data they'd give me $50 off for signing up for two years!
Anyway, I ended up checking my account online and upgrading through their website. $349, no data plan required. (note: I believe the $50 mail in rebate does require you have both a voice and data plan).
Click to expand...
Click to collapse
yeah, it sounded like a load of crap to me too. unlimited data is unlimited data, i read as much as i could on the ATT website about my data plan and it does not mention what type of device you can use with each plan.
i am pretty sure she was just using some sales tactics to get me to upgrade my plan
this unlimited data plan ($35/month) also includes the unlimited text and sms. I know they used to offer all that for $20 a month, so if you were smart enough to sign up for it when they offered it you, you should be able to keep it and use it with any phone.
I was also told I had to upgrade from the $20 to $35 plan (unlimited data, 200 messages).
And they are able to detect your phone, I got the 8125 from ATT but when I upgraded to the 8525 I wasn't eligible for the discount and it was cheaper to get one on Ebay and move my SIM card over. When I got the Fuze they checked their computer and saw I had the 8525 even though it was off and the SIM card was now out of it (they must have checked and updated sometime in the last 2 years).
If you want unlimited data just own up to the fact you've going to pay more.
what i've been doing with cingular/att since the wizard days was place my sim card in a non-pda device, like say a motorola razr or something simple like that. Call them up and tell them you are no longer using the PDA (be it fuze, tilt, 8125, 8528 etc). They'll see what phone your using, actually they'll ask for that phones imie, put it in there system and allow you to switch to the $15 unlimitted medianet plan for non-pdas. Then switch your sim back into your pda.
I'm currently using my tilt with the $15 unlimitted media net plan and have been using this plan with my past 3/4 winmo ppcs. I even tether quite a bit and, knock on wood, haven't been "caught" yet.
dude64 said:
Can you please explain what do you mean when you say iPhone uses a different signal? I still think you should try your SIM card with the Fuze before signing up for a more expensive plan.
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Click to collapse
im not really sure of details, but that is wat i understood when i called the Customer Support and thats what the tech guy told me
But yea, i guess u should try it and figure it out
also if u use the iphone plan on another device and you get a voice mail, you will recieve a jibbirish text message which is what communicates with the visual voicemail on the iphone.
Alucard_11 said:
It wouldnt work.
I had the iPhone also right before i just got my fuze.
If you just put the SIM card in the fuze, u will be able to make phone calls, and text. But once you try to use the Internet, it will fail. You will be able to use WIFI, but not Edge or 3G connections.
When i went to by my fuze, they gave me a new Sim Card. And even WITH THAT...once i got home i wasnt able to connect to the internet using 3G, i had to call AT&T support and they said that they still had the "iPhone" information in their systems...so they were sending an iPhone Signal to my FUZE, which apprently was incompatable.
So, I guess the iPhone receives a different signal than "regular phones."
I also had $20 data plan. But now i have the $30 data plan for my fuze. Since the $20 iPhone doesnt exist anymore, since the the 3G iPhone came out.
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Click to collapse
Are you sure this isn't because of the proxy in the Fuze settings? Because when I swapped my sim from my iphone to a n82 or a tilt when I test drove one, the connection worked perfectly though I still couldn't receive any MMS....
$19.99 a month
I have an old 19.99 plan. It works with my iphone, tilt, and fuse.
When getting another phone, they liketo change you plan around but after a couple of call ins, they can put it back on. I also have an older phone (like 5 years old) that I give the imei number, they change my internet back to the old plan, ...
Everything works fine.
I know it works for a fact!
Now if you just bought the HTC Fuze and want a data plan of course they are going to tell you its $30/month because its a PDA. They already have your IMEI number from your purchase when you walked in that store or called att to buy this phone.
Also, each time when you call the sales/customer support please be advise your conversations are monitored in their notes so if you try to be slick and thinking you are going to pull one over them they already have your previouse conversation in their systems.
This is how its done if you want to save $15 a month then listen up!
1) Wait until you get your mail-in rebate check becuase they will check.
2) Call ATT and tell them something funky is going on with the phone and you cant use it until you can get a replacement
3) Tell them you are going on a business trip so you cant wait until they ship the phone and you are going to have to use your old Motorola V300 or anything old laying around.
4) They will ask for your IMEI number and give it to them
5) Tell them you dont want to get charged $30 or $35 for this and give you the $20 Multimedia plan until you get back a month later. (They may say we will pro-rate your bill. Tell them NO! because you had issues before with being pro-rated, just change it until I get back)
6) Dont send your phone in because you have to leave in two days and dont have the time now, you will exchange it when you get back. If they send you another phone then dont accept it when its mailed or just exchange your phone and dont call back.
7) Change is done in their system and there you go..
REMEBER: You are the customer, so when they start to tell you they cant do that or push you away then tell them..THEN GIVE ME SOMEONE WHO CAN HELP ME!! Show your frustration from waiting and different information from their sales reps. Stick to your guns and dont back down. You may need to find someone who actually cares about their job and you can tell who they are..
Good Luck
This is what I noticed between the the iPhone and Media Net data plans.
*iPhone:
Pros:
-Unlimited Data, Visual Voice Mail, 200 text messages
Cons:
-MMS Disabled
*Multimedia Net
Pros:
- Unlimited Data, 200 Text Messages, MMS Enabled
Cons:
- No Visual Voice Mail, Not for PDA's
I had the MediaMax200 plan on a few phones and it worked fine on all of them including the 8525 PDA. I was going over my 200 text limit so I tried to switch to the MediaMax Unlimited text plan for $35. Everything seemed fine, but I got an email that stated I was using a PDA and the MediaMax Unlimited wasn't eligible for my phone. They removed all plans from my phone and said they were gonna charge me for each text and internet pay per use. I just said screw it and got the $50 PDA unlimited plan, (My work discount gives me a 22% discount on this though, so its under $40)
Anyways as long as you don't change data plans, they don't care or check.
Also I was very upset about what they did, so now I abuse the crap out of my data plan. I send thousands of texts and use a crapload of data just to get my money worth.

iPhone4 sim on Inspire 4G - message from AT&T

Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
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Click to collapse
Why not just call them up and have them put you on the proper 4G unlimited plan? I had the iphone with the grandfathered unlimited data plan and they initially had no clue what to do. I kept calling back till I found the right person to do it without losing the unl data plan. Just make sure you stress it enough to them that you don't want to lose the 30 dollar unl data.
Here is what you do .. I did the same thing:
1. Head back to an AT&T Local Store
2. Let them know you had iPhone 4 and moved over to Inspire 4G
3. Obtain replacement SIM card for 4G phone (no cost to you)
4. Have them check your Data Plan .. WITH NO CHANGES
I was iPhone 4 until getting the Inspire 4G .. also on the iPhone Unlimited Data .. when I obtained my Inspire 4G (from an AT&T Store) .. they replaced my SIM and changed my Data Plan to Unlimited SmartPhone Personal .. this is the grandfathered version of the iPhone Unlimited .. no difference in cost, NOTHING ELSE CHANGES.
When I changed over to the Inspire, they changed my plan over as well. I mentioned that I would still be going back and forth between my iP4 and the I4G. She told me that I would lose the visual voicemall, but I still kept my IP4 sim card. I just use an adapter to swap between the 2 phones.
aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
Click to expand...
Click to collapse
I got the same text message and an email. I called ATT and the rep told me I already have the best plan available for my phone (grandfathered unlimited) so no need to change anything. I made sure to ask if I needed a 4G plan for my new 4G phone and the rep said no, the unlimited plan that I have on my account is all I'll need... those messages are just automated messages that are triggered when a new phone is detected on your account. Hopefully the rep knew what they were talking about which is unfortunately hit and miss sometimes
Same here, I just ignore that txt..Keep on.. Every thing is fine....
iPhone 4 to Inspire sim
I got the same message and called 611, they kept me grandfathered in with $30 unlimited plan instead of the 2gig or 4 gig inspire plans. If you don't call they will start emailing you and sending more texts. No big deal though.
It's been 3 weeks and I was still getting these texts regularly so I went ahead and flashed a close to stock inspire rom (di11igaf) and took my phone into the AT&T store to figure it out. I explained my situation and they said my old iPhone was still on my account so they needed to update to my Inspire. They asked to see my phone and they pulled the IMEI off of it and entered it into the system, moved me from an iPhone unlimited to a 4G unlimited plan, and said I'm good to go. They talked like the text messages would have never ended unless I actually came in and got it changed over. I would recommend doing this while they still have an option to change you over to an unlimited 4G plan.
I had no issues at all but I went to a corporate store and did a upgrade so I ran into no issues. Just call em and get a proper sim. Your standard 3g sim is all you need. The new smaller 4g cards are for LTE devices.
Sent from my Desire HD using XDA App
We are on the grandfathered unlimited plan. Mother-in-law is on our plan and she had an iPhone. Bought the Motorola Bravo and had to change to another unlimited data plan (just a cosmetic thing in their system). Se decided she did not like the Bravo and we put her back on the unlimited iPhone plan.
All of this was done IN STORE. Just go and they can take care of it and still keep you on the unlimited plan.
I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.
ButtonBoy said:
I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.
Click to expand...
Click to collapse
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.
The way I did it was always be vocal about the only reason I still pay then a bit over $100/mo is my old school and actually unlimited data and I never previously signed a contract or got a discount on my 6 previous phones including 4 HTC devices. Wow it capitalizes HTC for me. Anyway, the inspire came out and my girl bought one and had me do the xda treatment on it. It took me about a month of playing with it to figure out I could get it for $50 on a two year and I spent some minutes explaining to the nice lady at 611 that the internet upgrade was trying to force me into a nasty new data plan that isn't from 2003. She called her supervisor and he said pick data pro and they'd change it back to smartphone personal unlimited instead of my old pda unlimited. I made both of them stay on the phone while the upgrade went through and immediately change my data back before I checked it in my online account management crap. I made them look at it again when the new "4g" sim and inspire showed up during a mutually understood and recorded phone conversation. I still have unlimited data and I've been tethering while out of town and during Comcast outages for almost 8 years now. ATT beats the crap out of every carrier in my area. VZW has crazy coverage with slow evdo rev. A because they bought Alltel (they started here) but I get 3-5.5 mbps just on the device and up to 7ish down while tethering. One of the finer points of Arkansas is that the number of bandwidth-chewing geeks on the ground is quite low in comparison to the genpop so I have bandwidth to burn.
I'm finally getting decent at typing on a phone that isn't an HTC qwerty spider. The desire z's keyboard buttons are too small and close together for my thumbs and I bite my fingernails so I can't use those and the extra 256mb of RAM doesn't hurt.
Sent from my Desire HD using XDA Premium App
buddy17 said:
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.
Click to expand...
Click to collapse
I am very specific in asking them- "are you changing the terms of my agreement? "
If they ever answered YES I could walk away with no ETF...
Sent from my CM7 Inspire 4G with that special XDA app.
Hey I am in this same boat
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?
jigglywiggly said:
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?
Click to expand...
Click to collapse
There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium
id10terrordfw said:
There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium
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Click to collapse
Yep, did this a couple of months ago. It's just how the provision data (iphone, or smartphone).
This should also be done if coming from a non-HSPA+ compatible phone (that's not an iPhone). Again, you won't lose unlimited data. Just make it clear you want nothing done to your plan that will cause you to lose unlimited data.
Sent from my HTC Inspire 4G using Tapatalk
Guys.. I work at an AT&T store.. and most of what is said above is nonsense (no offense). You CAN currently get the 4G unlimited data plan if you have the pre-existing $30 unlimited plan.. It is the same cost, but you get the faster speeds. You DO need to change to that plan to get the faster speeds.. and it does make a change to your agreement (you will have a different unlimited data plan). Walking away if you ask if it makes a change when you are there to make a change? does that make sense to ANYONE?
Also, no need to be "vocal" about how you want to keep your unlimited data... Just stating it once politely is enough.. It is just frustrating when people on here give instructions which basically say to treat the ATT employee in a manner less than professional. Trust me, we get yelled enough for "no reason" every day... People do not understand how something works, then blame the ATT employee. Most of us are at the stores to help you, and want to do so if you can treat us with atleast a little respect. Also, SIM cards are NOT just "free" for everyone... Unless you talked to customer service first and they are crediting your account for a free one, SIM cards cost $15 or $25 depending on your location. The cost is not the fault of the employee at the store.
Also, a warning... It looks like the grandfathered unlimited plans will be going away sooner than later... As an employee, I will loose my unlimited data if I go over 4gb in one month, or if I change devices (I might put off getting the HTC Vivid for now because of this).. I will have to pick a 2gb or 4gb plan accordingly (depending on what I want to pay, as I don;t get free service). Anyways, Have a happy holiday season everyone..
^^ I've also heard of customers w/"unlimited" data getting admonished for exceeding 5 GBs in a month, and getting threatened w/throttling for a subsequent "offense". And continued excessive use would result in being moved to a capped plan.

Anyone w/ an Infuse + grandfather data?

My mother got and Infuse yesterday and i was over at her house playing with it with my sim in. after i was done i took my sim out and put it back in my fuze (shudder). this morning just as i was leaving the house for the day i got a text message from AT&T telling me that "An eligible data plan is required for your 4g Smartphone. We have added an appropriate data plan. Learn more at att.com/smartphoneplans."
so i disabled data and when i went into my acct on the web when i got home, sure enough the only data feature options i could choose were the new tiered data plans. i had to put my sim in my old ooooooold tmobile MDA for an hour or so until it updated the imei and then i could go back and choose the unlimited data option.
is this normal? if i upgrade to an infuse will that cancel my grandfather'd status? has anyone else grandfather'd updated and kept their data plan? if so how? and if i upgrade through best buy or amazon at the discounted price will i be allowed to keep it or do i have to go to an att store and pay the full upgrade price?
This has happened to a few people on the forums (lost the unlimited when it switched them to 4g) but it shouldn't. Call 611 or go into a store and they can fix it for you. You can have unlimited 4g with you grandfathered plan its just apparently sometimes putting people back to the 2gb.
I was able to keep my unlimited..
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...
They make it a hassle, but you can keep your unlimited data.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I got the Inuse at Best Buy and they let me keep my unlimited data without any issues. Before that I had bought the Atrix at Best Buy and had no problems either. The rep just said he was going to switch me to unlimited 4G cause the 4G plan is a bit different.
thanks all of you
the issue that occured is that our at&t systems have different classification data plans.
ie: one for blackberries, one for general smartphones (android/palm/symbian/winmo ect), iphone, and hspa+ devices. the fuse is a general classification smartphone so the message was saying that when you put your sim card in the infuse as it is a hspa+ phone, your data might not work correctly, hence the text message to change your data plan. if you go into a cor store, any rep should be able to continue your grandfathered unlimited status.
No issues here, I still have my unlimited plan...
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
If they try to do that, call customer care, let them know you have grandfathered unlimited data, they will file a case to change it back. They "accidentally" did that when they provisioned our sim cards for 4g when my wife and I got our Inspire's...
Hell yeah if they remove it I woukd transfer my four family plan to Sprint, now sprint has the same customer service as verizon up date according to recent survey.
Sent from my SAMSUNG Infuse
When you call ATT tell them it's called SmartPhone Personal.
Tell them you want to keep the unlimoted plan. Some reps may say you can't but you Can. Dont ttake no for an answer.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Ok so i duno if im getting the rite plan now. Looked online and im getting Smart unlimited..$30 .. But under that u can choose something with 4g.. Also when i click on smart unlimited this windows pops up. Whats "gold list"
It was no hassle keeping my unlimited plan. She asked and I said I wanted to keep it. Done deal.
Sent from my SAMSUNG-SGH-I997 using XDA App
bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
It still possible to get an unlimited plan even if you weren't grandfather by iphone or something? I only had the option for 200mb for $15 or the 2gb for $25 and no option for unlimited.
bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
ok, i have a question for you, i'm planing on getting an infuse on upgrade, selling that and getting a gs2. if i go back to the $30 unlimited plan when i upgrade after getting the gs2 would i be able to switch back to the cheaper unrecognized imei data plan that i'm on now?
if YOU don't choose to change to another plan, you stay grandfathered. I am still unlimited. If you choose to go to another plan because its cheaper and later decide to use tons of data, you cant go back. If your plan was automatically changed, let CS know. they have the ability to override and re-authorize unlimited.
If they switch me to the H+ unlimited from regular old unlimited will I be able to still use my sim in my HD2? Thanks!
Also has anyone bought from Amazon. How did you go about keeping your unlimited? Just sign up for one of the available plans and then call and have it switched back?
Grandafthered plan
I have grandfathered $30 real unlimited on infuse - only thing changed is 4G addition to it. I understand that they need to classify plans somehow but i do not believe that 4G changes anything related to connection speed. I live in Portland,OR area and eventhough ATT coverage is good localy there are still no real 4G speeds. I tried Inspire, Atrix and now Infuse and none of them went over 2.5Mbps download and 0.5Mbps upload -EVER.
All their bogus stories about 4G cards and 4G dataplans are fairytales --- GSM phone needs provisioned (active) SIM Card of any type, proper APN setup, and reciever able to decode given 3G /4G frequency bands. With such combination you can connect to any GSM network (provided roaming is enabled too). So you can switch SIM cards from phone to phone regardless of data plan in their system.
I was landing on PDX airport in 2009 from Frankfurt, had my N95 with Vodafone prepaid SIM in it and as soon as I turned it on, it autoconfigured and locked to Tmobile 3G network as I still had some money on it to use data and calls. I was also using one ATT SIM card with same data plan (switching to and from ) Iphone3Gs, HTC Touch Pro2, Nokia N97 and unlocked Motorola Defy. Never had single issue...
On the other hand, after being AT&T, Cingular, at&t customer for 10+ years, I am starting to wonder is their service generally worth the money I pay every month.
My bill is for 4 phones;
unlimited family text,
1400min,
real unlimited data plan for Infuse,
real unlimited data plan for Iphone,
2 unlimited data for non smartphones for kids ($10 each)
Total: ~$220 every month....
I was recently looking into Virgin Mobile plans and they give $40 unlimited calls, messages and data. For $25 you get unlimited calls, messages and 20 megs of data (for kids...and my kids use barely any data)
Now that would cut my phone bill about ~$100/month ($1200/year)
Problem is that my dear wife would let go of the Iphone only from her dead cold hands...and she is using it like it is Apache server ~ 10Gig/month
I know I am going off topic but regardless grandfathered or not, my data plan on ATT costs only $10 less then all unlimited package on Virgin mobile.
I am aware that they do not have fancy phones as ATT but honestly ATT does not have a near selection of good phones as Verizon or T-mobile...and lesser data speeds too.
Now I wanted some opinions on my thoughts to switch carriers (and just to let you know I never used anything but GSM since i got my first cell phone in 1993 in Hamburg Germany where I am originally from)

Infuse 4G Data Plan Question

Background:
* I have 2 lines on Family Plan, both with "smartphone exclusion"
* On 1st line, I had Samsung Jack with Medianet Unlimited Plan for 2 years without any problems. Loved the unlimited data for $15 bucks w/ light WIFI and USB tethering, never exceeded 2-3 GB/month.
* On 2nd line, I had a dumb phone
Recently, I upgraded the dumb-phone to Infuse 4G at Best Buy, came home and switched the SIM back into a dumb-phone, called ATT, and had them take the data plan off. I understand that at this point I have lost "smartphone exclusion" on this line because I have upgraded.
Now I took the SIM from my 1st phone (Samsung Jack) and inserted in my Infuse. I used it for happy 3 weeks, no sms from ATT, unlimited data plan stayed on just fine. My billing cycle starts on the 4th; so, today I can see that my unlimited medianet data has been removed, but no data plan has been added (I think smartphone exclusion saved me), but when I look under usage, I can see
Data
GPRS MB WAP/BBRY/ISP 2GB DOM $10.00/1GB ADDL - HSSMTD4O
and then for my data usage, I see:
11.62 MB of 2048 MB
My interpretation is that technically if I wanted to, I could just disable data on my phone, and I wouldn't be forced into a data plan, but they are making sure I can't take advantage of the MediaNet plan either. Any thoughts?
I'm thinking of selling the Infuse and getting a non-ATT smartphone.
Any insightful comments would be appreciated. Please don't bother posting if you don't know what 'smartphone exclusion" is. Or, please don't make a reference to ATT TOC. Thanks!
sumeet909 said:
Background:
* I have 2 lines on Family Plan, both with "smartphone exclusion"
* On 1st line, I had Samsung Jack with Medianet Unlimited Plan for 2 years without any problems. Loved the unlimited data for $15 bucks w/ light WIFI and USB tethering, never exceeded 2-3 GB/month.
* On 2nd line, I had a dumb phone
Recently, I upgraded the dumb-phone to Infuse 4G at Best Buy, came home and switched the SIM back into a dumb-phone, called ATT, and had them take the data plan off. I understand that at this point I have lost "smartphone exclusion" on this line because I have upgraded.
Now I took the SIM from my 1st phone (Samsung Jack) and inserted in my Infuse. I used it for happy 3 weeks, no sms from ATT, unlimited data plan stayed on just fine. My billing cycle starts on the 4th; so, today I can see that my unlimited medianet data has been removed, but no data plan has been added (I think smartphone exclusion saved me), but when I look under usage, I can see
Data
GPRS MB WAP/BBRY/ISP 2GB DOM $10.00/1GB ADDL - HSSMTD4O
and then for my data usage, I see:
11.62 MB of 2048 MB
My interpretation is that technically if I wanted to, I could just disable data on my phone, and I wouldn't be forced into a data plan, but they are making sure I can't take advantage of the MediaNet plan either. Any thoughts?
I'm thinking of selling the Infuse and getting a non-ATT smartphone.
Any insightful comments would be appreciated. Please don't bother posting if you don't know what 'smartphone exclusion" is. Or, please don't make a reference to ATT TOC. Thanks!
Click to expand...
Click to collapse
More than likely eventually they will get you on the Infuse for the regular Smartphone data plan when the system realized the IMEI is from an Infuse.
MisterEdF said:
More than likely eventually they will get you on the Infuse for the regular Smartphone data plan when the system realized the IMEI is from an Infuse.
Click to expand...
Click to collapse
OK, then the remaining option is to get unlimited plan via iPhone 2g route, correct?
I think they could not put me on data plan, but they've put me on some kind of "pay per use" data plan with 2GB/$25 to start of. If I don't use any data, I don't pay anything, but if I use even just 1MB, they charge me $25 that month. Smart move by ATT. So, the medianet option is over.
Unlimited Data Grandfathered
AT&Ts Policy is ,"If they squal loud enough,let them keep their data" I have an Inspire & an Iphone 4 both with 30.00 per month Unlimited Data,Rooted for no Additional Cost for Internet Tethering & Hotspot Use, I came from Blackjack and Palm SMartphones ,said I was leaving for another carrier after I was told I could have a 200mb or 2 gig Data Plan with Overage fees after my Limits were reached,Supervisor was questioned by AT&T Operator and Data was Grandfathered,I have since added a 3rd Line with the Infuse and have Unlimited on that and never even had a 3rd line on the old Plan. SQUEAL LIKE A PIG!!
don't know what smartphone exclusion is but i'm still going to post and ask what is it?
and to my knowledge, when you bought the infuse 4g, the data plan is bounded by the contract for 2 years, how did you tell them to take it off?
Want an unreasonable request granted write the oop.
Sent from my SAMSUNG-SGH-I997 using XDA App
seeing how i am a sales rep with at&t i will chime in with some thoughts to your question... your old medianet plan isn't compatible with the 4g phone vs wap.cingular apn the new 4G android phones use. So for starters with out modification your internet never would have worked without adding new apn's to the phone.
What happened was, you were correct when your said, your line was grandfathered with smartphone exclusion but that was only for the IMEI of the device that code was added to your account with. The second you changed that data device on that line to another data device, I am willing to bet that code was removed from your line as you lost your grandfather clause by changing device type / IMEI. Thus your plan was changed.
What happened was now since you put your other lines sim card in the phone, it also saw the IMEI didn't match the data plan you had. Removed it, and added the standard 2GB 4G phone data plan to your line. It is not pay per use, you are now most likely being charged $25/month for 2GB of data, the next plan down is $15 for 200MB of data per month, the next plan up is $45 for 4GB of data w/mobile hotspot feature.
Unless you go back to your old phone you can not get your old plan back, that is if you can even get that old plan back as it isn't in the system anymore to my knowledge unless you get a rep with grandfathered plan access over the phone.
You maybe able to call and get a lucky rep to get you on a $30 unlimited plan as you had unlimited before, but they will most likely reject it as it was a different phone/data plan type, otherwise it would have carried over as a $30 unlimited plan automatically when the system changed it.
This is just my 2 cents. I hoped this answered your question without getting in to the TOS as you stated lol
Disclaimer: These thoughts are my own, and don't represent those of at&t.
sumeet909 said:
OK, then the remaining option is to get unlimited plan via iPhone 2g route, correct?
I think they could not put me on data plan, but they've put me on some kind of "pay per use" data plan with 2GB/$25 to start of. If I don't use any data, I don't pay anything, but if I use even just 1MB, they charge me $25 that month. Smart move by ATT. So, the medianet option is over.
Click to expand...
Click to collapse
You're not on "pay Per Use" you are on the $25/month 2gig plan unless this is some new secret plan they have. Yes, you probably could do the "iPhone 2G trick
and get unlimited for $30/month.
Hate to be blunt, but you fubared it. The only way to do what you want to is buy an unlocked non att phone with the right gsm radio, and use a feature phone, get the ten dollar unlimited plan, then switch sim to unbranded phone setup apn for att. Not That I've ever done it but a lot of people do. There is also straight talk. 50$a month unlimited everything, but only two of Their phones have the necessary unlocked sim at200$.
CM7, Nightly. Captivate
Vegaslightsss said:
AT&Ts Policy is ,"If they squal loud enough,let them keep their data" I have an Inspire & an Iphone 4 both with 30.00 per month Unlimited Data,Rooted for no Additional Cost for Internet Tethering & Hotspot Use, I came from Blackjack and Palm SMartphones ,said I was leaving for another carrier after I was told I could have a 200mb or 2 gig Data Plan with Overage fees after my Limits were reached,Supervisor was questioned by AT&T Operator and Data was Grandfathered,I have since added a 3rd Line with the Infuse and have Unlimited on that and never even had a 3rd line on the old Plan. SQUEAL LIKE A PIG!!
Click to expand...
Click to collapse
Thanks! I can do this since I am well within the return policy and other 2 lines have no contract.
shadow65781 said:
Hate to be blunt, but you fubared it. The only way to do what you want to is buy an unlocked non att phone with the right gsm radio, and use a feature phone, get the ten dollar unlimited plan, then switch sim to unbranded phone setup apn for att. Not That I've ever done it but a lot of people do. There is also straight talk. 50$a month unlimited everything, but only two of Their phones have the necessary unlocked sim at200$.
CM7, Nightly. Captivate
Click to expand...
Click to collapse
Agreed. Let me ask you another question then, could I ebay the Infuse, buy an unlocked Galaxy S2 (International version), call them and give them IMEI of dumb phone and get the $15 plan? I did mess it up, but I'm within the 30 day return policy window to fix it; just need to find best way out.
AEDan1977 said:
seeing how i am a sales rep with at&t i will chime in with some thoughts to your question... your old medianet plan isn't compatible with the 4g phone vs wap.cingular apn the new 4G android phones use. So for starters with out modification your internet never would have worked without adding new apn's to the phone.
What happened was, you were correct when your said, your line was grandfathered with smartphone exclusion but that was only for the IMEI of the device that code was added to your account with. The second you changed that data device on that line to another data device, I am willing to bet that code was removed from your line as you lost your grandfather clause by changing device type / IMEI. Thus your plan was changed.
What happened was now since you put your other lines sim card in the phone, it also saw the IMEI didn't match the data plan you had. Removed it, and added the standard 2GB 4G phone data plan to your line. It is not pay per use, you are now most likely being charged $25/month for 2GB of data, the next plan down is $15 for 200MB of data per month, the next plan up is $45 for 4GB of data w/mobile hotspot feature.
Unless you go back to your old phone you can not get your old plan back, that is if you can even get that old plan back as it isn't in the system anymore to my knowledge unless you get a rep with grandfathered plan access over the phone.
You maybe able to call and get a lucky rep to get you on a $30 unlimited plan as you had unlimited before, but they will most likely reject it as it was a different phone/data plan type, otherwise it would have carried over as a $30 unlimited plan automatically when the system changed it.
This is just my 2 cents. I hoped this answered your question without getting in to the TOS as you stated lol
Disclaimer: These thoughts are my own, and don't represent those of at&t.
Click to expand...
Click to collapse
Before I started using Infuse, I did Google this APN thingy and I had setup a new APN for Infuse rather than using the default one.
2nd: Actually, "smartphone exclusion" is still there. That is the strange part, but yes, to your point, it doesn't apply after equipment change - this has been mentioned by your co-workers and I understand it now.
I just need to call them and start yelling. Technically I'm within the 30 day return policy (or is it 14?). Plus, other 2 lines are not in contract. Otherwise, T-Mobile, here we come.....
tjy8tim said:
don't know what smartphone exclusion is but i'm still going to post and ask what is it?
and to my knowledge, when you bought the infuse 4g, the data plan is bounded by the contract for 2 years, how did you tell them to take it off?
Click to expand...
Click to collapse
Before Sept 2009, AT&T didn't require data plans w/ smartphones. So, After Sept 4, 2009 they required everyone to buy a data plan w/ smartphone. Customers who owned a smartphone prior to that date, were not required to purchase a smartphone and a feature was added to their accounts called "smartphone exclusion". I owned a Samsung Jack prior to that data. After I got "smartphone exclusion", I added $15 media-net and had it for about 2 years. To preserve that feature, I never upgraded my line; I actually upgraded my sister's line to get a new phone and then switched the SIM cards. Alas, that loophole has been shut. AT&T has a crawler in place that checks this and adds data plans unless you have the same equipment IMEI that you got the smartphone with.
I might need to research if IMEI spoofing is possible/legal. Otherwise, might just buy an unlocked non-ATT smartphone.
Do you have a recommendation for non-ATT smartphone that measures up to Infuse?
sumeet909 said:
Do you have a recommendation for non-ATT smartphone that measures up to Infuse?
Click to expand...
Click to collapse
Galaxy s2 from Europe. Amazon carries it 600 bones and its yours, or you could get a nexus one with att radio, not sure about it but the nexus s might be unbranded.
Read something last night, after nexus s released on att they caught people who bought it prior to release. Forced them to “rip off" data plan.
CM7, Nightly. Captivate
shadow65781 said:
Galaxy s2 from Europe. Amazon carries it 600 bones and its yours, or you could get a nexus one with att radio, not sure about it but the nexus s might be unbranded.
CM7, Nightly. Captivate
Click to expand...
Click to collapse
I'm getting ready to bail out Europe by approx 600. That's quite an amount, but ATT is despicable - the lag and bloatware on Infuse is unacceptable and the data restrictions just kill the experience. God save the Euro, USD are on their way.
sumeet909 said:
I'm getting ready to bail out Europe by approx 600. That's quite an amount, but ATT is despicable - the lag and bloatware on Infuse is unacceptable and the data restrictions just kill the experience. God save the Euro, USD are on their way.
Click to expand...
Click to collapse
Any updates on what you did? Did you just buy the GSII and use your old $15 unlimited plan?
Infuse is on sale on Craigslist. As soon as it is sold, I will use those proceeds to order a European GS2. Strange, it is so difficult to get rid off Android products compared to Apple Snapple. If I don't get good price, I might just end up returning it since I am within 30 day return period. I was hoping to subsidize the GSII cost.
oofie said:
Any updates on what you did? Did you just buy the GSII and use your old $15 unlimited plan?
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Click to collapse

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