Please could you help me how to solve the problem with the synchronisation the PC (Win XP Prof. SP3 with MS Office Outlook) and the HTC Magician (3.03 WWE with SP1 and SP2 final) via MS ActiveSync 4.5?
An e-mails, contacts, tasks and appointments are not synchronised from MS Office Outlook to the MDA, but the synchronisation of appointments and tasks from the MDA to the PC is working, I can edit in MS Outlook an appointment and task created on the MDA and the change is transferred to MDA.
Please could somebody help me?
Check the Settingsof both Phone and PC
ACCREDO said:
Please could somebody help me?
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Have you checked the active sync settings on your computer and your magician??? Check the outlook settings as it might be set to overwrite the files on the device or maybe the other way around. Hope your clear
xiyan2127 said:
Have you checked the active sync settings on your computer and your magician??? Check the outlook settings as it might be set to overwrite the files on the device or maybe the other way around. Hope your clear
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Hello Xiyan,
Yes, I have checked the Active Sync settings both on the PC and on the Magician for many times. I do not know what settings of the Outlook do you mean? My Outlook is the part of MS Office Enterprise.
I think that the problem is causes by the Magician because several e-mails (not all) from the PC appear on the Magician. But when I am writing new appointment on the PC it is not synchronising with the Magician.
Please could somebody help me?
Help please
Please could somebody help me?
Try deleting the handheld device from the options in Active Sync and connect it again. But active syncing a WM6.1 english device with another non-english device gives a lot of trouble (double entries/folders/sometimes working sometimes not). I just switched to the 3.06 ROM and it seems (and I hope it very much) that this makes it better.
Related
Hy folks !
i´m the first time her, this forum is really cool and informativ.
Here´s my problem, i want to install AS 4.1 on my PC.
Config: WinXP SP2 with 1GB Ram
about a few seconds i became this error Message:
see pic
What happens ???
PLEASE PLEASE Help...
maybe something wrong with your system.
you can setup your system again.
or you can setup active asy in other computer to check it
i have reinstalled my system and now it works fine ...
Now i have a new Prob.
I can´t install TT5 on my XDA II...
Is there anywhere who can help me....
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? I've already allowed the exceptions in my Windows Firewall...
Any help is appreciated, thanks!
CQ
Singapore
I had the same 85010014 problem when syncing on my BA. Typically I "Work Offline" with Outlook, since I'm on the road a lot.
The fix was to make sure I was connected to my Exchange Server the first time I sync-ed my PDA. In my case, I had to connect to my office through VPN and choose "Connect" when prompted after launching Outlook.
Hope this helps!
Hey kcchen,
Thanks once again! I replied in the other post already, but just wanna thank u again.
Cheers!
CQ
Activesync 4.1 and Tom Tom 5
Similar problem here guys but I don't sync with an exchange server, just the local PC, everything else seems to work fine but when I try to install TT5 the install pukes and wants to send an error report to MS
Help!
It is the same problem to me (only have Local PC). Could some one give more advice.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
I installed ActiveSync 4.1 on my Work PC - XP Pro SP2 with Office 2003, Eudora and Incredimail Outlook Plugin. No Problem with ActiveSync there.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Hi,
I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, Activesync keeps giving me the error code 85010014.
The funny thing is, there's no problem syncing Notes from Outlook. But the other Outlook items such as Contacts, Calendar and Tasks are unable to sync.
What's happening? Does anyone else have the same problem? Why Notes is ok, but not the rest?
Any help is appreciated, thanks!
CQ
Singapore
Had the same problem after upgrading to WM5. If you use offline folders, make sure Outlook is connected to your Exchange Server, they try to sync your PDA. It takes a little while to sync Contacts and Calendar the first time, but afterwards you can "Work Offline" and sync everything successfully.
If it doesn't work, I would start with a new partnership.... delete previous computer partnerships from AS on your PDA and also delete PDA Partnership in AS on your PC.
There's also a few other posts here that refer to performing a "Repair" of the Outlook 2003 installation and another that says to uninstall and re-install Office 2003 all together. I tried the "Repair" (in Help Menu of Outlook) and it didn't work... I wasn't about to re-install my Office.... Luckily I found my solution through further digging on the Internet.
Good luck! Let us know the results.
Ken
Hi kcchen,
It works! What happened was that I had installed AS 4.1 at home over the weekend. On Monday I came to office, sync and suddenly it works! Never knew that it was becoz of Exchange...
Thanks for the great help. Next, to solve the problem with insufficient ROM...too much for programs, not enough for storage.
Thanks again buddy
Glad it worked for you! I was pretty frustrated with the error also...
where do you get ActiveSync 4.1
mine is ActiveSync 4.00.4343
can you give me the link for ActiveSync 4.1
thx
search goes a long way
http://forum.xda-developers.com/viewtopic.php?t=28019&highlight=4+1
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
has anyone sorted how to get the notes field from a calendar entry to sync ?
I'm having a similar problem where my task notes are not sync'ing. I think this is a bug, since it used to sync with my Tmobile SDA, but not with my DASH.
I have the same problem after upgrading to WM6 on my Samsung i600...
Did you solved it in the meantime and help me with it?
Thanks a lot,
Roel
My calendar notes sync fine with my WM6 Dash -- it also worked with WM5 prior to the upgrade. Currently using Vista with Outlook 2007, previously it was working also with XP and Outlook XP.
Do you have the most recent version of Activesync? Could that be related?
Hi Chaznet,
I have Vista and Outlook 2007. Before upgrading my i600 to WM6 it worked fine. I did the ROM-upgrade a week ago, but just found it out yesterday.
I can make notes attached to a task on my device, it will sync and end up in Outlook on my PC. But just adding one letter to it or something will keep the note on the PC side but after syncing it is gone on my smartphone.
I have WMDC 6.0.6783, I also tried WMDC 6.1 but this will end up in an error on WMDC that I have to delete the current sync-connection and make a new one. I tried to reinstall WMDC back and forth between 6.0 and 6.1 and deleting the sync relation on my device so it was blank (no contacts, tasks, agenda at all present on the device). The only thing it remembers is my device name I gave it on my PC, so maybe I have to manually delete that somewhere.
So if you have a sollution or a place to look. It will be highly appreciated!
Thanks in advance
Sorry, never had a problem with it so never had to troubleshoot. Maybe you can find a forum somewhere specific to your device -- possibly it's related to a i600 (whatever that is)...
Rooligan said:
Hi Chaznet,
I have Vista and Outlook 2007. Before upgrading my i600 to WM6 it worked fine. I did the ROM-upgrade a week ago, but just found it out yesterday.
I can make notes attached to a task on my device, it will sync and end up in Outlook on my PC. But just adding one letter to it or something will keep the note on the PC side but after syncing it is gone on my smartphone.
I have WMDC 6.0.6783, I also tried WMDC 6.1 but this will end up in an error on WMDC that I have to delete the current sync-connection and make a new one. I tried to reinstall WMDC back and forth between 6.0 and 6.1 and deleting the sync relation on my device so it was blank (no contacts, tasks, agenda at all present on the device). The only thing it remembers is my device name I gave it on my PC, so maybe I have to manually delete that somewhere.
So if you have a sollution or a place to look. It will be highly appreciated!
Thanks in advance
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Click to collapse
Hi Chaznet,
It's the Samsung i600 similar to the BlackJack but with Wifi. It is on the European market.
thanks for your answer but if someone else has an answer... This will be great.
notes sync fine with me. i am using:
- tmobile dash w/ iu russian wm6 beta rom
- activesync 4.5
- outlook 2003
You should look for a Samsung forum -- might be something to do with that device. I do seem to recall an earlier version of ActiveSync having this issue, but I really don't remember -- glad it's not something I'm having a problem with, sorry to hear you are...
Rooligan said:
Hi Chaznet,
It's the Samsung i600 similar to the BlackJack but with Wifi. It is on the European market.
thanks for your answer but if someone else has an answer... This will be great.
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I was till recently able to sync Imate jasjar with Microsoft office outlook 2007. When one day my ''Microsoft office outlook 2007'' developed an error with some file. After I moved that file I have not been able to sync with outlook at all. I have tried uninstalling and reinstalling outlook that did not work, so uninstalled full office 2007 and reinstalled that did not work either. Recently my phone crashed hence had to do a hard reset and lost all my data.
I was wondering if someone could help me. The error given my active sync is '' Active sync encountered a problem on the desktop Support code 86000107''. The active sync runs and synchronises files but not contacts nor any calendar enteries. I can explore my Imate jasjar with the sync programme but cannot sync with outlook express.
Please help.
Regards
adibaba1974 said:
I was till recently able to sync Imate jasjar with outlook express. When one day my outlook developed an error with some file. After I moved that file I have not been able to sync with outlook at all. I have tried uninstalling and reinstalling outlook that did not work, so uninstalled full office 2007 and reinstalled that did not work either. Recently my phone crashed hence had to do a hard reset and lost all my data.
I was wondering if someone could help me. The error given my active sync is '' Active sync encountered a problem on the desktop Support code 86000107''. The active sync runs and synchronises files but not contacts nor any calendar enteries. I can explore my Imate jasjar with the sync programme but cannot sync with outlook express.
Please help.
Regards
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Click to collapse
Does that mean I will need to reformat my computer. Cmmon guys that option is for lay people not for experts.
Please help me trouble shoot this.
Hey guys,
as the topics says I have a problem to synchronize my HTC Mozart (WindowsPhone) with MS Outlook 2003. I use Windows Vista 32bit.
I downloaded the hotmail-connector from microsoft, installed it and set it up. But as soon as I click on the new installed live-folder in my Outlook I get an error message which says: "Unable to display the folder. Microsoft Office Outlook could not access the specified folder location."
screenshot
Do you have any idea, what could cause this problem?
Thanks and greetings from Germany
This thread might present the solution for my problem.
It seems that you must default you hotmail account in outlook, then close and reopen outlook, inorder to use outlook connector.
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I'll report later if it worked.
Of course I would be pleased about a better solution then setting the hotmail account to default.
To let you know: It worked.
-Problem solved-