I am on my third one and now my 30 days are over so I'm stuck with it and if I return it based on warranty help I get a remanufactured one but I am having some really annoying problems. I have searched these forums but frankly they are very complicated and you all seem very advanced and technical and it's very confusing. I'm hoping someone can lay out in baby steps how to help me with these issues.
1. My folders, and TF3D indicate I have a text message when there are no conversations in there it's completely empty in every folder but it still indicates I have one new text message and it won't clear with a soft reset or anything.
2. Often times my calls go straight to voicemail and do not ring on my phone.
3. I drop a lot of calls
4. Often times my phone will flash and show who is calling but not actually ring even though the sound is completely on.
5. I get a ton of errors that want to report to Microsoft especially the shell32.exe error
6. Often times when I try to connect to the internet it won't work on the Opera browser or IE browser just says can't connect.
7. Often times my email won't download and I get a message saying check in my network connections and the only way it'll fix is if I power the device off.
8. The feature where I can flip it upside down to mute it doesn't work
9. Often times I will click on one spot and it activates something I didn't click.
These are just the ones I can think of off the top of my head. Can someone please help me? I am begging. You can find me on Yahoo at julesthequeen06 if it'd be just easier to tell me I'm a lost cause on chat. Thank you in advance for reading this far.
Julie
BroncosMom said:
I am on my third one and now my 30 days are over so I'm stuck with it and if I return it based on warranty help I get a remanufactured one but I am having some really annoying problems. I have searched these forums but frankly they are very complicated and you all seem very advanced and technical and it's very confusing. I'm hoping someone can lay out in baby steps how to help me with these issues.
1. My folders, and TF3D indicate I have a text message when there are no conversations in there it's completely empty in every folder but it still indicates I have one new text message and it won't clear with a soft reset or anything.
2. Often times my calls go straight to voicemail and do not ring on my phone.
3. I drop a lot of calls
4. Often times my phone will flash and show who is calling but not actually ring even though the sound is completely on.
5. I get a ton of errors that want to report to Microsoft especially the shell32.exe error
6. Often times when I try to connect to the internet it won't work on the Opera browser or IE browser just says can't connect.
7. Often times my email won't download and I get a message saying check in my network connections and the only way it'll fix is if I power the device off.
8. The feature where I can flip it upside down to mute it doesn't work
9. Often times I will click on one spot and it activates something I didn't click.
These are just the ones I can think of off the top of my head. Can someone please help me? I am begging. You can find me on Yahoo at julesthequeen06 if it'd be just easier to tell me I'm a lost cause on chat. Thank you in advance for reading this far.
Julie
Click to expand...
Click to collapse
Have you flashed a new rom, loaded any progams, or done anything beyond out of the box configuring? The easiest answer would be to hard reset the phone and see if that helps.
We need to know some more in-depth info
Carrier:
Rom:
If you haven't tried flashing a rom I highly suggest doing so. This can help with a lot of the problems you are having. For the Stock Rom has a lot of problems.
i wouldnt flash a new rom if its screwing up like this out of the box. what have you installed on your phone? if its doing all these these without any installed programs or mods why have you waited 30 days to do something about it? it seems to me its more of a software issue. try hard resetting and go from there. if its fine, install one program at a time and find out which is causing it. if you have att then i dont think your mute is supposed to work like that, thats a feature you have to install another program to do. i could be wrong but mine doesnt work like that.
I would do a hard reset and clear everything... i would change my time to redirect the call to voice mail to the Max: 30 seconds, I would turn off error reporting because its just a pain in the arse.. the flipping it upside down to mute is the program thats having and issue but like everyone else said what do you have installed on your phone
Hi guys!
Was poking around online, and found this page: http://www.phonedog.com/cell-phone-research/blog/part-1-guide-to-windows-mobile.aspx . It lists a few great programs (many of which have been developed by you folx here at xda). There are two phenomenal ones that work quite well on my TP2.
The first is the SD card tuneup. I don't know why, but it seems to make my WHOLE PHONE go faster. I love it.
The second is the advanced configuration utility. A great way to access tons of settings to better tweak your phone.
Hope it helps you guys as much as it does me.
Warning for verizon users
Be very careful here and learn from my mistake. I did the reg edit from the linked page for increasing the threaded sms space. I copied the file over to my PC, made the edit, pasted back and reset. When I went into text messages and clicked "all messages" it wouldn't open. I hit reply and it wouldn't open. They only way I could send a text was either from favorites or contacts. I still had the original file so I pasted it back reset but but still f'ed up. I finally had to hard reset to fix it.
Another Warning
I would recommend not using the Advanced Configuration program on CDMA phones. Apparently some settings are just different enough to cause weird problems, one of which is being unable to answer an incoming call. (had that happen on my mogul), still see threads warning about using it on CDMA TP2, so be ready to hard reset if you do decide to try it out.
Advanced Config Tool on Sprint TP2
Thank you last poster on the issue with CDMA and Advanced Configuration Utility. I've been beating my head against the wall trying to figure out why I'm having so much trouble answering the phone. Sometimes I can answer, sometimes not. I've also noticed a few other strange behaviors like not getting the pop up "snooze" message I used to get when using the phones built in alarm.
Looks like my only way of not only removing the ACU but also fixing these problems is a hard reset? That seriously sucks, but at least I have a potential for getting these functions working again.
mvbpma said:
Thank you last poster on the issue with CDMA and Advanced Configuration Utility. I've been beating my head against the wall trying to figure out why I'm having so much trouble answering the phone. Sometimes I can answer, sometimes not. I've also noticed a few other strange behaviors like not getting the pop up "snooze" message I used to get when using the phones built in alarm.
Looks like my only way of not only removing the ACU but also fixing these problems is a hard reset? That seriously sucks, but at least I have a potential for getting these functions working again.
Click to expand...
Click to collapse
Here's a link to a way to fix things without a hard reset. At least it will fix the phone
answering problem. Be sure to stop using Adv Conf too!
http://forum.ppcgeeks.com/showpost.php?p=1205964&postcount=16
I was using S2U2 as a screen lock application while running Windows Mobile 6.1 on my HTC Touch Pro 2. In the beginning everything worked smoothly, and S2U2 was exactly the program I needed. However, after I while, I started experiencing problems with my text messaging applications. Text messages would not come in, only the screen would wake up. Then, if I unlocked the phone with S2U2, the first stuck text message would come in. Later, as the problem progressed, text messages would not come in even after the unlock. I would have to open any other program, close it, and then the next SMS would come in. And so on. It came to a point where I was going off my mind, and I couldn't figure out where the source of the problem is.
It seemed as it is either a software problem or a system problem. Because of all the problems I decided it's time to upgrade to Windows Mobile 6.5. I was confident that this would stabilize everything. Unfortunately, after restoring all programs and settings from a backup program, it was even worse. I was very disappointed. This meant that the problem is with some software, and trying to figure out which one is a major job. But I had no choice. I made another hard reset and started re-installing all programs one by one, while monitoring performance in order to pinpoint the bad guy.
Guess what? I installed everything I had before and it works very fine. The only program I did not install is S2U2. I suspected this one is causing all the trouble, but I had no evidence. Now I do. I need this program desperately, but I'm afraid to re-install it, because I'm sure it will start all the problems again...
Later, I found another similar program (but not free) - Pocket Shield. So I installed this program. Worked nicely, but sure enough, after a day or 2, the same problems started to resurface again!
I guess after all, it must be something in the code that both programs use that clogs up the system.
Right now, I'm totally lost. I desperately need a screen locker because my phone does all kind of weird stuff on its own while in my pocket, but I'm afraid to install any of these programs, as I'm sure it will mess everything up again!!
Any help will be greatly appreciated!!! Thanks in advance...
Having a crazy day. Got the new ChevronWP7 unlock last night. Did the internet sharing interop combo. Now get error trying to reload xap files. Trying to put on accentchanger file.
Error - failed to connect to the device. Ensure that the device is connected..
The xap app is not supported
You have to deploy supported xap only
Ex:
Screen cupturer
Nokia maps
Battery status
Tango, but it is now in marketplace
Some other apps like Native keyboard are not working.
Good luck.
Sent from my 7 Mozart
@verynuclear: Not sure what you think you're trying to say, but it's totally possible to use high-privilege apps like Advanced Config (which does custom accent colors, among other things). You just need Interop Unlock, which is easy on LG, possible (via an app) on Samsung, and difficult but not impossible on HTC (I have it on my HD7).
The problem is that after using the Interop-unlock app on his or her Samsung phone, the OP seems to be having trouble with the XAP deployment tools. @jgibo, I suggest you read and then post in the relevant threads for those apps, rather than starting a new thread.
The main reason for asking question is if the deployment tool stopped working for anyone else. After I got Chevron on there I was able to install screen capture, accent changer. Screen capture worked. So I removed accent changer and followed instructions for interop unlock install. Then saw the thread for internet sharing and interop in one. Installed that to phone. Got internet sharing Then tried a few different xap files and couldn't install any. So did that xap mess something up? Guess I will look elsewhere for answers.
This is all they have on MSDN site.
--------------------------------------------------------------------------------
This can be caused by several reasons, including if the device is off. If the device is already connected, sometimes disconnecting and then reconnecting the device may fix the problem. Rebooting the device may also fix this problem
You do have internet sharing OFF right? You can not deploy XAP's with ICS on. I don't mean to be rude but it really does pay to read the whole post when someone gives instructions on how to do something before saying it messed up your whatever.
voluptuary said:
As long as your device is unlocked in some way (Developer/Chevron/Other) you can get internet sharing on your Samsung phone.
1.) First install the WP Dev Tools and unlock your Samsung phone.
2.) Use the Application Deployment tool to send THIS to your phone. You do not need to run it and you can delete it after it has been deployed.
3.) Install the Diagnosis app by typing ##634#
4.) After the Diagnosis app starts type *#9908# and select 'System Tweaks' press 'Save' then 'Close' and RESTART your phone.
5.) Your phone now has internet sharing and as a bonus is interop unlocked!
PS: You need to have a recent firmware on your phone or your diagnosis app and drivers will not be new enough to work.
EDIT: I built the file depoyer app using the tools provided by Heathcliff74 so many thanks to him! Also ADC is built in as well so no need to worry about that and I also upped the max number of connections from 3 to 5 devices.
NOTE: If you have internet sharing turned on (active hotspot) you will not be able to deploy XAP's untill it is turned off. Also, as with any xap, you need to have your screen unlocked to deploy.
Click to expand...
Click to collapse
Of course if you have ICS off then I'm sorry for this little rant and all I can suggest is restarting your phone and PC and trying again.
ICS is and was off. Found other posts with same message. Currently reinstalling dev tools. I do IT support for a living and hate havinng to do troubleshooting on my own stuff From past experience with computers it is either a coincidence or cause when a new problem occurs. Hence the questions asked. I do remember seeing an odd usb error in system try when I was doing step 4. Did a troubleshoot on my Focus connection but that didn't help. Also tried all usb connections. If the reinstall doesn't work will have to get my htpc out and try on it.
Reinstall didn't work. Since it stopped after running system tweaks I am trying again. Wish the instructions had a note on how long after hitting the save button before it was done. Has the Loading GPRS Profile for System Tweaks on screen. I think I may have hit the close button yesterday while is was still showing Loading. Right now I am not touching phone till I see it go away. Unless you are supposed to hit close right after hitting save.
The settings are applied almost instantly, as soon as it says loaded after you hit save then you can hit close and restart. Another user stated they had to turn ICS on then off again before he could deploy XAPs. Another question, you haven't turned on wired tethering have you? I ask because if you don't set your phone back to Zune sync you also will get the error you are getting.
EDIT: Main question, does Zune see your phone when you plug it in at all? Can you sync media? Cause if you can't you have another issue that is beyond anything my XAP could have done.
That kind of worked. Turned on ICS then back off. Got Advanced Config to install. Now get UnauthorizedAcessException. Click ok and app closes. Go from one issue to another.
Hi everyone,
I have a problem with Internet Explorer on my HD7
Since yesterday, Internet Explorer refuses to open from the start screen or Apps list. Clicking on web links in emails does not work, clicking on pinned web pages does not work. Live tiles, Emails, RSS feeds, texts, Phone calls etc. work as expected. I have downloaded several third party browsers which work as expected.
I have checked using 3G and Wifi connections, and soft reset multiple times to no avail
I have searched and have not seen anyone else reporting this problem which leads me to suspect it's a device specific software problem. I was following my normal morning routine yesterday, reading the emails with new and updated posts from XDA when it suddenly stopped opening the links in the emails. I tried opening up Internet Explorer and this too failed. The animation transition starts to take place when pushing the I.E. tile, and then it comes back to the start screen.
I am running 7720 and have not played around with the phone or changed anything to cause this problem.
Does anyone have any suggestions or thoughts before I go ahead and press the "Reset your phone" button ??
Thanks in advance,
Garrickus
Work around
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Thanks
tlefeuvre said:
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Click to expand...
Click to collapse
Thanks Thomas
I can confirm your solution does indeed work as you describe, and yes, tabs are now broken
I'm curious as to your firmware version and operator, as there may be a link ?
You say you read "somewhere" that hard resetting the phone doesn't fix the problem , (I haven't as yet done so myself, as I'm currently compiling word docs of Internet Explorer favourites etc. and uploading them to Skydrive so I can restore them later ) which implies someone else has also encountered this problem ?
If a hard reset doesn't work for me (I'm waiting on the weekend to do this as it'll probably take hours ) then I'm seriously thinking of upgrading the sdhc card to a 32gb one and flashing a custom rom
I'll keep you updated.
And once again, thank you for taking the time to reply , with well over a hundred views, I was beginning to think I was invisible
Garrickus
i would flash a custom rom (you have the requirements), its easy to do (just search for it) and the advantages of it are great. you would never want to go back to an official rom again.
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Thanks
GoodDayToDie said:
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Click to expand...
Click to collapse
Funnily enough, I hadn't heard of this problem either, before it manifested itself on my phone so it can't be widespread.
I'd love to allow you (you Windows Phone Guru ) access to my phone, if it would help me and the community, but, it's my main device and your too far away to visit
I have a stock phone so I doubt there is any kind of dump or something I can do to provide more clarification on the problem, but it's very real and very annoying
I had a quick search for "IE+" in the marketplace, but didn't see it. Could you provide a link please ? Or did you sideload it ?
If the hard reset doesn't work, my carrier has said they will swop it out for a refurbished unit, so I have a couple of options.
If I get my act together by the weekend, I might upload a video of the problem to YouTube for information purposes.
Also, my phone has been exhibiting some strangeness for a while now. Occasionally freezing up, then unfreezing itself. Internet Explorer freezing when the loading bar reaches 4/5's distance, and taking ages to finish loading. Some tiles (third party only) losing their images but not the text, or backing out of an app to the Start screen resulting in all the tiles being empty for a few seconds before filling in. Start screen flashing green and crackly looking. None of them particularly bothered me too much till now.
I'll keep you all posted.
Garrickus
Thanks
tlefeuvre said:
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes, thank you. I was beginning to go mad with it lol.
I too am running Mango without the disappearing keyboard fix, but I am not windows broken, iterop or any other kind of unlock, or used any kind of programs other than Zune, so we don't have that in common I'm afraid.
Thanks anyway
Garrickus
IE+ is being published to the Marketplace this week, I think. There's a pre-release build of it available on this forum, but I'm not sure if that version supports the required behavior for be-the-default-browser support. I'm looking at other apps too (requires decompiling them, unless I can get a chance to talk to the developer, but that's usually easy).
However, if your phone isn't interop-unlocked, you wouldn't be able to use the switcher anyhow, though. It requires TCB (or "root") permissions, because it needs to write to the registry. It's possible to interop-unlock your phone (I have an HD7 myself), but you'd need to downgrade the firmware first.
The list of bugs you're experienced sounds like it *might* actually be some kind of defective hardware. The usual problem is the internal microSD card that is used for storage on the phone being defective or coming loose. There are a few other possibilities too, though. Unfortunately, trying to fix them yourself is likely to void your warranty, with no guarantee of success.
Video uploaded to Youtube
Hi all,
So my problem persists, and I am due to hard reset the phone to see if that solves the issue in the next couple of days. Before I do so however, I have uploaded a video showing the problem to Youtube for information purposes.
Lets see if anyone else is having the same problem, and if a solution exists.
Here's the link to the video
http://youtu.be/L0YIkCybvhg
If the hard reset doesn't work, my carrier have said they will swop the unit for a refurbished one. Does anyone have any experiences of this ? Are they like new ? Or beaten up a bit ?
Regards
Garrickus
More people reporting the problem on Microsoft answers forum
Hi everyone,
I checked the Microsoft answers forum and it seems Others are reporting the issue as well
I counted at least half a dozen posts with the same problem as myself here
http://answers.microsoft.com/en-us/...one&CurrentScope.Filter=&askingquestion=false
So far, the only advice offered is to hard reset the phone, with some users reporting this solved their issue. One user reported that although it solved their issue, now their phone tile doesn't work
Regards
Garrickus
After hard reset
Hey everyone,
So I hard reset my phone on Thursday
and as a result, Internet Explorer now works again as it should
I decided not to restore a backup, and set up the phone manually (which took about 3 hours ).
A couple of things I've noticed since -
Battery life seems massively improved , now reporting over a days use on a full battery. I'll keep an eye on this as before I was only getting about 14 hours.
Another thing I've noticed is the keyboard. Now when I type, it highlights the word it thinks I want to use in bold, and it definitely didn't do that before
I'll keep you all posted on how things go over the next couple of weeks, if any of the problems I reported show up again, but, fingers crossed, it's all good for now, and loving my phone again.
Thanks for all your input.
Garrickus
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
tlefeuvre said:
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes it does.
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Too bad. I have this problem too. Last night after connect to public wi-fi and enter username & password in automatic IE pop-up.
You can't open IE if your setting of "Open links from other apps in" is "A new tab". If change this settings to "The current tab" you can open multi-IE for multi-tab but can't use normal tab.
I think I will HR my device too.
tlefeuvre said:
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Click to expand...
Click to collapse
No, interop unlocked will go away.
I am facing similar issue. I guess I know when it started (but not sure about it)
I had opened Google Search app. I was searching some images. In results displayed, I clicked 1 imgage. It opened Internet Explorer. When I tried to open "Tab" from Menu to close tab and exit IE, IE was simply not getting close and it was opening continously. I finally pressed Power button to switch off phone. After phone was restarted, I observed that while internet explorer is open and I open the tabs, it shows absolutely nothing, it doesn't show the tab for the page that is currently open or none of the other tabs that are open. Rather it shows Blank page with symbol to add new tab. But even new tab is not getting added. I tried several reboot on phone but somehow "Tab" thing is broken. I am also having feeling that Internet Explorer running in the backround that will not close even after a restart.
I dont want to Hard Rest Phone, but I think its only Solution for now. Hope MS fix this issue in WP7.8.