Bluetooth Hardware - General Questions and Answers

hi xda,
i need some advice regarding the problem with bluetooth, when i first bought my hd using stock rom the bluetooth's working fine, its easy to add devices, beaming a file like that, but when i started to use cooked ROM, i got this problem, when i go to communication manager on manila and look for a device..it just loads but nothing happens, i cant close it too and after 10 to 15 minutes of looking for a device to add, a message would appear saying a problem on the blutooth hardware, and it will crash,..
i dont know what to do, should i go to the service center for fixing?

Any update
Did you get a fix for it??

Related

HTC Bluetooth Hot Fix

Hi,
HTC today posted a hot fix for bluetooth at their e-Club.
Description:
Bluetooth Hot Fix (for HTC TyTN II)
Dropped calls sometimes occur when Bluetooth is on. If you encountered the same problem, please download this Bluetooth Hot Fix and install it on your device.
Br,
Mads
Downloaded it from HTc.cOM
Installation instructions
Follow the instructions below to download and install the hot fix on your device:
Make sure you have Microsoft ActiveSync® installed on your Windows XP PC or Windows Mobile Device Center on your Windows Vista® PC. You can find Microsoft ActiveSync from this link or Windows Mobile Device Center from this link.
Connect and synchronize your device with your PC via Microsoft ActiveSync® or Windows Mobile Device Center using the USB cable.
To download thehot fix, first select the check box below. Next, select thehot fix and the desired FTP site then click Download.
Copy the hot fix, which is a cab file, to your device.
To install the hot fix, tap the cab file and follow the on-screen instructions.
Here is the file:
http://rapidshare.com/files/77588898/TyTNII_BT_Hotfix.zip
Enjoy,
Nadavi
Extracted madsnm's posted cab, which is the same as nadavi's. This is a replacement file for OEM\OEMDrivers\TIInit_4_2_38.bts (a.k.a. \windows\TIInit_4_2_38.bts for non-chefs).
I've re-attached it as the naked file (without the cab installer or the self-extracting exe installer).
Any decent chef should be able to figure out how to turn a single file into an OEM package
Edit: Forgot to add that there are no registry entries, as I've already created registry dumps before/after install...
Edit3: It *IS* the same as the one in the AT&T 1.60 ROM. I did a file compare and there are no binary differences.
Although I am not having any problems as mentioned in the fix log, but the idea of HTC releasing something for us is great .
taiseer999 said:
Although I am not having any problems as mentioned in the fix log, but the idea of HTC releasing something for us is great .
Click to expand...
Click to collapse
Thats right!
Waiting for WM6.1 ROM! or maybe new WM06 Full Touch rom from HTC....
Just my two Cents....
Nadavi
Nadavi said:
Thats right!
Waiting for WM6.1 ROM! or maybe new WM06 Full Touch rom from HTC....
Just my two Cents....
Nadavi
Click to expand...
Click to collapse
well, 6.1 ROM doesnt really looks appealing to me, i believe most of us would want our freaking D3D driver to improve our kaiser speed.
come'on HTC, give us our driver. We want our kaiser to work @ its full potential!
almost forgot, to the brothers at the top 3 post, THANKS for sharing!
Solved my "bad" connection to the BT carset - thx....
ruffruff said:
well, 6.1 ROM doesnt really looks appealing to me, i believe most of us would want our freaking D3D driver to improve our kaiser speed.
come'on HTC, give us our driver. We want our kaiser to work @ its full potential!
almost forgot, to the brothers at the top 3 post, THANKS for sharing!
Click to expand...
Click to collapse
OT but the driver is there. Look here for more info. There's also an XDA thread on this. We just need to tweak it out for general purpose acceleration.
Sleuth255 said:
OT but the driver is there. Look here for more info. There's also an XDA thread on this. We just need to tweak it out for general purpose acceleration.
Click to expand...
Click to collapse
It doesn't say much if they hacked something for Coreplayer, or it was a general fix from HTC for all Windows Mobile devices running the MSM chipset.
Would be nice if the Kaiser was as snappy as that dual-keyboard Pantech running WM6 Standard.
I'm at loss to say if all the UI (and general system) lag is from too much use of .NET, lack of hardware accelerated graphics drivers, or Pro just runs slower than Standard because of the touch-screen support.
Hmm...wonder why i didn't get an email from the e-Club about this. I log into the site and find the fix just fine but I thought I'm supposed to get a notification about it (i'm pretty positive that was my preference when signing up)
Anyway, does this hot fix help in pairing bluetooth with car kits and devices that had problems or were incompatible thus far.
I've never experienced dropped calls with my BT connection, but I do have another problem that is pissing me off.
I have two different Pioneer stereos in two different vehicles. The AVIC-Z1 and the Premier DEH-P980BT.
When I first try to initiate a call with the 980, the connection is made, but the audio is somewhere in limbo between the phone and car speakers. There is a BT connection, but it takes about a minute and a half to actually start sounding through the speakers. By that time, the receiving end has hung up.
Since it only happens for the first call of the ride, I've been getting in the car, calling my voicemail, and waiting until I can hear the voicemail prompts. After that, I can make and receive call normally until I shut the car off.
If this fixes the problem I'm having, I'll be ecstatic.
Hi,
I have no noticable problems with BT exept the sound quality. Will be anything better or maybe worst if I install this upgrade? Does anybody have experience on it?
Thx
Mikus
NuShrike said:
It doesn't say much if they hacked something for Coreplayer, or it was a general fix from HTC for all Windows Mobile devices running the MSM chipset.
Would be nice if the Kaiser was as snappy as that dual-keyboard Pantech running WM6 Standard.
I'm at loss to say if all the UI (and general system) lag is from too much use of .NET, lack of hardware accelerated graphics drivers, or Pro just runs slower than Standard because of the touch-screen support.
Click to expand...
Click to collapse
Sounds like they had to change something with the drivers. So they're there but poorly implemented. And sounds like they'll give us driver info once its released. I'll buy it if it fixes the D3D support!
Still garbled on my Tilt with an Infinity G35..now how do I deleted the Kai6492_HotFix from my Programs directory? I can't see to find it...yet the icon is still there. Any one know?
Flapjack said:
I've never experienced dropped calls with my BT connection, but I do have another problem that is pissing me off.
I have two different Pioneer stereos in two different vehicles. The AVIC-Z1 and the Premier DEH-P980BT.
When I first try to initiate a call with the 980, the connection is made, but the audio is somewhere in limbo between the phone and car speakers. There is a BT connection, but it takes about a minute and a half to actually start sounding through the speakers. By that time, the receiving end has hung up.
Since it only happens for the first call of the ride, I've been getting in the car, calling my voicemail, and waiting until I can hear the voicemail prompts. After that, I can make and receive call normally until I shut the car off.
If this fixes the problem I'm having, I'll be ecstatic.
Click to expand...
Click to collapse
here's what causes that issue on my phone:
hit the ms voice command button and hear the beep prompt.
now hold the button down till you get the cancel beep.
now make a call. you will get no audio either direction.
turn the phone off, and the sound starts working. turn it back on and it's gone again.
key the ms voicecommand button again and let the time expire instead of holding to cancel.
make another call, and the audio will be fine, except for a 5 to 10 second delay.
see if this is how your phone behaves also. if I don't ever cancel a ms voicecommand by holding the button down, everything seems to work fine.
After installing the "fix" I could no longer use voice dial with any of my bluetooth headsets. Uninstalling the fix fixed it.....go figure.....
I think that HTC really need to have more, serious, knowledgable beta testers to tryout this stuff with various software and hardware scenarios before releasing the device. Some of these "bloggers" that they send new, unreleased devices to are either cronies or don't know much, or will not test the devices thoroughly and/or report back to HTC what problems that they experienced. I am a Verizon and AT&T user. Have seen these anamolies between diferent devices for some time now. The Mogul and XV6800 don't have the same issues we have, however, I guarantee you they do have others such as the De-activated GPS flaw that happened recently in the Mogul.
Unfortunately my Kaiser didn't work still with this hotfix. I installed on my device few times, I rebooted the headset and nothing. Probably it's like that because my ROM is 1.83, it's original polish version of it. How can I resolve the problem of bt headset ?
The fix file is a CAB (download from HTC e-club)... I install the CAB and find a link under software menu... I tap it... and another installation is done... I must soft reset the device... and stop...
Okai... so I think in this way the fix is gone... but... I have yet the cab installed under Software CAB and Installed application... can I uninstall it? The trashes pissing me :-D
or for att users go here....
http://forum.xda-developers.com/search.php?searchid=8811535

Can't turn on the bluetooth

hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
I have had this problem before and unfortunately am having it again. Only solution I have ever found for this is a hard reset and then reinstalling all your apps. If you try to restore from a backup from Sprite Backup, for instance, the problem remains. This would lead me to believe that it's a setting or a registry issue somewhere but I haven't been able to locate exactly what would be causing it and don't know enough about programming in WM to write something to figure it out.
Not a great answer but there it is.
db
MegaHz said:
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
Click to expand...
Click to collapse
Hi, I have a Uk version of the touch cruise and I have the same problem. I just did a hard reset but the problem remains. Turning bluetooth on is impossible. It just try's to turn it on and shuts it off immediately.
Maybe it has something to do with GPRS? I am always connected to the internet. I tried to disconnect but then bluetooth still doesn't work. Can anyone help? Thnx!
No one has a clue?
I had this prob with bluetooth and wifi following the use of wmwifirouter- after hard reset and no wmwifi all goes well...
On a French SFR rom
any other idea?
Same problem... beginning to wish I'd gone all Apple and bought an iPhone. Anyway.... To trun it on, I had to go to Comm Manager>Settings>Bluetooth>Mode>Turn on Bluetooth. That worked despite the Comm Manager still showing Bluetooth as "off".
It only connects 1/2 the time to my headset or handsfree in the car
Otherwise, the phone crashes only once a day! Great! Thanks!
ok, great to see more people having the same problem but i hope that someone has a sollution...
When I try to turn bluetooth on in the communications settings i get a message saying there is a hardware error! :S
Ohw btw, I'm not using any router programs or other and my WIFI works fine.
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
any news on this?
No news, I don't want to try for a different rom because i don't think it will change anything. It just seems like its a faulty device which is a real shame. I've already contacted the place where i bought it and see if i can get a new one.
I also have problems with my microphone during calls, photo camera does often not work and the touchpad reacts very slowly to my touches. Very annoying!!!!
Yup, am returning mine to HTC aswell. Not even sure I want it back. WiFi stopped working too, and then it stopped receiving text messages, and everyone said they couldn't hear me when I called them. Great
Some of you guys got a bad device, there are thousands out there working properly.
If some of you guys flashed a newer Radio, the one form the test-ROM, then this is your problem.
And some of you guys have a quite gay branded ROM (slow responsiveness of touchpad). The original HTC ROM on the FTP and even more so a cooked ROM would solve alot of your problems. But be aware, flashing without having a backup ready is going to void your warranty if you want to exchange it having a custom/non-original ROM on the device.
What's up Schaggo
I am experiencing the same problem these gentlemen are mentioning and my ROM is not gay or lesbian. It is the original one.
TC is my 7th HTC device and I can see the quality of the ROMs decreasing a lot on every new device. I feel like HTC needs a real competitor to move up its arse quicker.
All I can say is that it really annoys me to hard reset this [email protected] everytime I "accidentally" use a native feature called Flight Mode. By bluetooth seems to fly away and never get back.
Lots of time the GPRS settings have to be reconfigured too. Some people I know have problems with GMail IMAP4 accounts when sending messages after some time. I never had this problem on my Kaiser neither on my Niki.
The lack of a video driver really is an egg on our faces, because I can't believe my ole Qtek 9100 responds quicker than these "all the bells and whistles" Qualcomm 7200 super-duper geared up devices.
So, if you feel like not contributing, please do not mess around.
Your signature tells me you are a wise man, but your comments show me otherway.
-Feaps
PB of BT still there with custom rom
MegaHz said:
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
Click to expand...
Click to collapse
Hi
I've tried many custom rom and the PB continue. "PB with the hardware oh BT".
Hard reset doent change anything.
my initial rom (SFR France) was working
custom rom (blackwidow + Bepe 058) are buging...
nedd some help !
Thanks alot for that input feaps. I guess I have to clarify a little bit.
My answer was supposed to be pointing in different directions. The first and general information I tried to contribute was, that it is not a common Polaris problem to have a broken Bluetooth unit. Which doesn't help at all to ppl affected, but it should tell them, that they probably got a bad device and should exchange it first before blameing htc in general and shouting for an iPhone.
It only was partially directed at specific persons. At madinga for example: did you try hardresetting your device? It could be a corruption in your system which causes all those problems. I doubt it though, if you suffer the loss of so many functions at the same time I suspect the mainboard to be broken. But nonetheless, hardreset it, see if its working, BEFORE you put your backup back on the device again since that could restore the corruption. If it doesnt work, exchange your unit, I hope you'll get a working one back.
My second line was directed at all people which have overwritten their original Radio with the 1.58.25.14 originating from the HTC Test ROM which can be found on the ftp server. The Bluetooth part of that Radio is flawed and leads to the problems described in this thread. I quite nicely pointed that out and told people where to have a look before shouting around. I do know that because I tried it myself and couldnt get my Bluetooth devices working. Once I flashed the original Radio back, my BT problems were gone.
And my third line - in which I may chose the wrong words, 'gay' for example - holds information targeted at people with for example the branded french SFR ROM or the original HTC french ROM. The SFR ROM is just horribly branded and if you go through the threads here you'll find people complaining about problems which then turn out to be related to the ROM. The french HTC ROM is flawed as well, it has severe problems with the volume control. I don't exactly remember what it was, but it's a flawed ROM, thats for sure. The German o2 ROM isnt flawless either, I know that because I originally had that ROM. Once I flashed my orbit 2 with the original HTC WWE ROM, I found it to be working alot better and smoother than with the o2 ROM originally provided. And this is where my last line comes into play: if you suffer problems related to your currently flashed ROM, they could be diminished by flashing an alternative ROM. But if your device is broken, and I personally and strongly believe that everybody fooling around in this forum should be intelligent enough and able to determine the sense of my words, eg. if he/she suffers a ROM problem or if the device just simply is dead and take appropriate actions.
And now to your contribution feaps. I feel personally attacked by your words. Thats why I defended my words in all the paragraphs above. Trust me, I've had enough mobile devices of all sorts to know what it means to get a not working once. Its frustrating and makes you want to throw it out of the window. And being able to see the quality decrease over time is just another drop on a hot stone. I agree. But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think? As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices. And recommending to flash the original HTC ROM, which should be/is the base for everything floating around, breaking your devices, is a serious input to everybody.
Edit: I forgot to add, pointed at nooms, there are cooked ROMs out there which stupidly have the new, flawed Radio baked in. Which Radio are you on? Try Start > Settings > Tab System > Device Information > Tab Version. Are you inadvertedly still on Radio 1.58.25.14 or back to (original) 1.58.21.23?
Hi everyone,
I agree with Schaggo completely. Most of the time problems have something to do with the software on the device. But I a not a tweaker like most of you guys, i've just bought my first (and hopefully not last) HTC phone. If i have problems of some kind, all i can do is reset the thing. A hard reset if necessary. I've done that many times. I can't change the software that comes standard and i don't think i should be the one who has to do that. Shouldnt HTC be doing that??
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
You're right
schaggo said:
(...)
My answer was supposed to be pointing in different directions.
(...)
And now to your contribution feaps. I feel personally attacked by your words.
(...)
But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think?
(...)
As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
(...)
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices.
Click to expand...
Click to collapse
Well put. Sorry for being rude, but I keep seeing people offending others day after day in this forum that used to be high level; but that doesn't mean I should act the same way.
I totally misread you and please accept my apologies.
My ROM is: 1.25.405.1 WWE
ROM Date: 12/11/07
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04H
One thing I could notice is that HTC has a flaw in the Flush HKCU to Permanent Memory While Shutting Down. Some keys are not written.
One example is the MagiCall (an app I use) registration key. The software maker had to write a flush app for doing that. Another example is the Start>Settings>System>Error reporting. No matter what you chose, after a power cycle or a soft reset, it always go back to "Disable...".
I have, also, already tested the device after the hard reset with no extra apps on it. Same lame behavior on BT...
So, SW QA levels are really dropping fast on new HTC models. That is pretty bad.
But anyway, I have an open case with HTC and if I find something contributive I will toch base with this thread.
Once again, sorry for being rude.
Best,
-Feaps
Furio83 said:
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
Click to expand...
Click to collapse
Then I guess you most probably got a bad unit. I guess the only solution at this time is an exchange.
The Radio-Firmware doesnt control the FM Radio btw The Radio-Firmware controls connections to the providers network, Wireless LAN and Bluetooth. But the FM Radio seems to be really bad in the Polaris, a lot of ppl I know complain about it.
feaps said:
please accept my apologies.
Click to expand...
Click to collapse
No problem dude! There is no need for such an excessive appology. We are in a Forum and people have different oppinions and I think its totally acceptable to shout at each other. I just wanted to express that I'm not in accord regarding your judgement of my post. But thanks a lot, I seriously really appreciate it!
Yes, your device seems pretty standard to me and the scenario you described logically made me think of a software error. But this seems very unlikely now. I'm out of ideas for the moment then, I guess you have to return or exchange it too.
You are perfectly right about the dropping SW QA though. You can notice the registry glitch in other areas as well: backlight timer always reset to 30 sec, and there are more settings all over the place which don't get saved properly.
Again, no problem, everybody lets be cool
Bluetooth doesn't turn on
I have the same problem. Did anyone find a solution?
Also camera fails to initialize, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals and have tried a number of hard resets. Doesn't help.
Jeremy

Wifi problems, no FM Radio & sometimes no soft-reset

Dear readers,
I have some problems with my Polaris.
I'm running the original 6.0 rom.
The problem is this:
Sometimes the wifi stops or won't go on at all!
FM Radio won't work, i start the fm tuner, plug in my headphones and it does nothing. I try to get a predifined station but it does nothing!
The blue led on the left top 'flickers', it doesnt blink like the normal status, but it really 'flickers'.
Sometimes i can't soft reset it, it stay's black and removing the battery for few seconds and then pushing the on button is the only solution
Of course i have hard-resetted the device multiple times (you know, format) so add-on software could'nt be the problem.
And, fm radio worked in the beginning, as wel as wifi . it all happend the last month or so.
I only have the device for about 2 months! Can someone give me some help about what to do? Of course i have insurance on the device, but i hope not to use that because then the device would be gone for weeks. (the service of the dealer i bought it from isn't that good...)
Thanx in advance! Any help is wanted!
send in the device or look at the cooked roms. they might solve some problems.
Pawel062 said:
send in the device or look at the cooked roms. they might solve some problems.
Click to expand...
Click to collapse
"Send in the device"
What do you mean, send it back to the shop i bought it from?

GPS device isnt working (need seriously help)

Im really desperate because I cant use the GPS device on my Jade for a month now! No application is able to use the GPS device on my phone.
If I try IGO as example it always says "no gps device found". I tryed HTC GPS tool and switched all ports on but no luck anyway...
If I try port 3 with baudrate 57600 it opens somehow but nothing happens. If I close it again it gives me an error message saying "WaitCommEvent failed.."
There is also a issue with QuickGPS, it cant uptade anymore. Everytime I click uptade it says immidiatly "error connecting, please try again later"
Im totally punshed and have no clue what to do anymore. And please avoid answers like "do hardware reset or send to warranty"
Thanks in advanche
is nobody able to help me?
Are you using stock or cooked rom? If cooked, it may be ur radio that is making ur GPS not work, so give us more info.
Also when did it stop working, had you just installed some software etc?
You will see many people say different configurations regarding baud rates etc, personally i recommend that you leave it configured to "let windows control".
If your quick gps is not updating, then a cold gps lock could take upto 10 mins. Go out side, get google maps on screen (remember to configure both external gps & google maps to "let windows.....") and ensure google maps is set to use gps. Then wait and wait to see if u get a gps lock or not.
Get back with more info on rom, software ok?
Cheers.
Thanks for the reply!
Im using the original stock rom for my Touch 3g (jade). I dont think I installed any (important) software before my GPS failed. My GPS is controlled by Windows and yes I already tryed setting them manually up without luck.
The 10min outside thing also didnt worked
Man thats wierd, you say that quick gps doesnt work either?
Have a look through your software additions and give me a list of magor ones.
Its unusual for gps to stop working in stock rom, you might have to face upto backing up any programs, contacts etc (not registry) and get ready for a hard reset.
If that doesnt work then you know its hard ware related.
But before all that, look further.
I already faced its a really strange problem :S
After dozens of failed tryings I finally made a Hard reset. I hate it to install everything again, configure everything again etc...
Now QuickGPS is able to do Uptades and my software is able to find the GPS device like IGO as example. But why do I still dont find any Satelites ?!?
This makes me such angry that I want to run against a wall
If youve done a hard reset and not played with any settings, then it looks like you have a faulty gps unit, as much as i hate to say it, id contact your supplier if its in warranty still. Sorry mate, but there is nothing else you can do but that.

[Q] Strange problem with my Bluetooth since last 1 & a hlf month

I am facing a very strange problem.. I never took it seriously as of being careless thinking to switch ROMs if its not working den switching it might make it work bt till date ..I'm shocked...what could be this?
I am presently on Bond Sir's ROM of Tsunami Typhoon
Let me repeat the problem:
It shows that it is 'ON'
It doesn't send anything nor able to receive anythng :/
It always says: The file could not be sent 'if i send anything from a device or PC'
Other devices can detect its name if I rename but not in PC
Pls help, I am in need of things which I am not able to work it.

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