Hello!
A few days ago I started experiencing an annoying problem with my HTC Touch Pro which I have for almost a year.
Every once in a while, the touch screen goes out of alignment, and doesn't respond correctly to my taps.
I use the screen alignment app that in the start > settings > system tab, and then two things happen:
a. it usually takes at least 4 times until it aligns correctly, and sometimes I give up and have to soft-reset my device.
b. the screen goes out of alignment again, after some minutes or hours!
This is very frustrating...
Does anyone have a solution?
My eternal gratitude is promised!!
Shai Lachmanovich.
lachmanovich said:
Hello!
A few days ago I started experiencing an annoying problem with my HTC Touch Pro which I have for almost a year.
Every once in a while, the touch screen goes out of alignment, and doesn't respond correctly to my taps.
I use the screen alignment app that in the start > settings > system tab, and then two things happen:
a. it usually takes at least 4 times until it aligns correctly, and sometimes I give up and have to soft-reset my device.
b. the screen goes out of alignment again, after some minutes or hours!
This is very frustrating...
Does anyone have a solution?
My eternal gratitude is promised!!
Shai Lachmanovich.
Click to expand...
Click to collapse
Hi,
This looks like your touch.dll being damaged. Guess the only solution will be a hard reset (and lose all your settings and dat) If after that, your screen is still out of alignement, you're in for a hardware repair (warranty ?)
Dirk
Sometimes touch screens can 'stick' down, which can cause problems for the device driver, wild alignments being just one of them. I had an Xda II which was a pain for doing this. A short sharp whack, face down would cure it, but it steadily got worse, and the repeated percussive maintenance was eventually the death of the thing.
If it is still in warranty, and you can demonstrate it to to the supplier, then a warranty repair or replacement may be the best remedy.
Related
Hi everyone,
Last night my polaris started playing tricks on me. Basically the touch screen is not responsive but the hard buttons all work. For some reason though when I try to do a hard reset (GPS, Internet and reset) it doesn't perform a hardreset. Also I can't put it into boot loader mode
Any suggestions?
Can you try and flash a new ROM?
Yes i've flashed another cooked ROM and till nothing, even D/L official 6.1 ROM and still no touch screen.
I would immediately assume the touch screen is broken but the fact I can't use the hard reset combination (even though the individual buttons work) has got me confused
Hi!
I've the same issue.
This morning everything was fine but, now i can't use the touch screen.
It seems that the "cursors" is always in the upper right corner, but as i move it clicking in the other part of the screen it runs back in that corner.
I'm not able to hard reset, i've tried to do a clearstorage but i'm not able to enter the security code "1234" as i haven't the cotnroll of the screen
Have you solved this problem?
I will let you know shortly but cut a long story short it looks like i broke it
on closer inspection of can see a small dent/scratch on the screen so ordered a new touch screen off ebay. It arrived today so i'll be putting it in shortly so fingers crossed it was actually the problem. I figure the problem was the screen causing a permanent short and hence interupting my attempts at a hard reset
The screen cost about $35 AUD delivered and it took me about 30 minutes to pull the device apart, just have to see how long it takes to get it back together now
I'll post back soon
To me something similar has hapened.
Once i was changing the values of the pressure settings and the screen become unresponsive!
It was quite easy to fix it:
-just press the GPS button and the center button at the same time, then you will enter the menu were you can align the screen and, at the same time, the pressure registry values become as default.
Hope this helps with your problem, good luck with the screen replacement!
It's alive!!!!
Replaced the digitizer (touch screen) and all works again ...
Just to warn you though it isn't for the faint of heart, I thought i'd broke it a couple of times throughout the repair, next time i'll be getting a repair quote first
Congratulations!!
As my polaris is still under warranty i'll send my to the official assistance for the touch screen replacement!
Yesterday i've got my Cruise back from assistanza.. thay have replaced the whole mother board and now the touch screen is working
its a good idea to install my mobiler. this lets you control the device using a pc when the touch screen doesn't work. you can then back up your stuff before sending off for repair.
I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
Hi guys
I have this strange behavior going on in my Sentation.
Out of nowhere my phone started to have strange screen behavior... Didn't light up after pressing the power button (had to phone my self in order to get screen on).
The next thing was that suddenly the screen goes to maximum brightness or goes to minimum without any explanation (tried both auto brightness or manual).
After that I noticed that the screen went off when I was using it but when I pressed the left side of it it lighted up and off again... making me think of some kind of bad contact underneath. As I already had changed a broken touch screen for t3 times, and let the phone fall for several times I thought it had to do with some plug out of line...
I disassembled the phone completely and mounted up back again. The thing is that the phone started to freeze every 5 minutes (screen on but completely freezed. I have to pul out battery). Sometimes it freezes even in the recovery menu. I've tried several rom's with full wipe and not installing anything and its all the same.
Some times I still not that the screen goes off during the freeze but when I touch the left side it goes on again, but that doesn't change the freezed state even that I let down the phone for several minutes.
I disassemble the phone again, tried different back cover and different battery (one stock and other extra strength) I tried also all the suggestion related to the small pin in the back not connecting well with the back cover (adding an aluminium foil, pulling the pin out, etc..)
Nothing seams to resolve anything so I have clearly an hardware problem... but I don't know what to replace or where to look the damage!!!
Can anybody help me please?!
Update
I have an update on my problem:
I noticed that when I leave the phone on top of some kind of metal part and don't touch it it works all day without any problem but, as soon as I start to touch the phone, it freezes within minutes!
Could it be some kind of static electrical problem? How to resolve it?
I would apreciate any help
Thanks
For the last several weeks, I've been having problems with my touch screen.
It will have lots of times when it doesn't register touch, like when I'm typing, scrolling, or when trying to pull down the quick settings/notification bar, it takes several tries. Also, when I set the phone flat it won't hardly register any touch at all.
I have tried the following to try and resolve it:
- complete factory reset
- changed launchers and keyboards
- making sure screen is clean/fingers aren't cold etc
- changing the long press settings for the phone
Anyone else experiencing these problems? I'm so frustrated, and I'm planning on calling Verizon to see about getting a replacement. Any suggestions would be greatly appreciated.
Had the exact same issue as you and got a replacement and every single issue went away.
Unfortunately I had a defective unit just like yours it was way more apparent when the phone was laid flat on the table and you attempt to make touches
Fortunately I was lucky enough to be within my 14 day return window.. If you're not then it looks like a warranty repair unfortunately.
kaityrn said:
For the last several weeks, I've been having problems with my touch screen.
It will have lots of times when it doesn't register touch, like when I'm typing, scrolling, or when trying to pull down the quick settings/notification bar, it takes several tries. Also, when I set the phone flat it won't hardly register any touch at all.
I have tried the following to try and resolve it:
- complete factory reset
- changed launchers and keyboards
- making sure screen is clean/fingers aren't cold etc
- changing the long press settings for the phone
Anyone else experiencing these problems? I'm so frustrated, and I'm planning on calling Verizon to see about getting a replacement. Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
go for warranty , it sounds like your device has some grounding issues
Thank you for the feedback! I will call today.
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
I have had the touch screen issue and doing the above seems to have fixed it, i will monitor it over the next few days.
So basically, around 2-3 weeks ago my phone's screen started acting up. Usually it'd take me two tries when turning the screen on to actually get the touch screen working. As in, I turned the screen off, the touch screen doesn't register any touches, then I shut the screen down and try again, and it sometimes works. Now, this didn't bother me - I though, maybe there's some short circuiting, it may fix itself. Fast forward 2 days later. my touch screen now needs minimum 3 tries to work, up to 9 or 10 sometimes. Note that when my touchscreen starts working, it works without a problem, all 5 fingers until the screen is shut down. Then I did something that COMPLETELY broke it - I restarted my phone. The touch screen never worked then. Like ever. I could try 100 times and it wouldn't work. I'd take out the battery, let it reset nice and **** - it doesn't work. So the next thing I did was a factory reset in recovery - the phone is restored to functionality before restarting it. Now, I didn't shut down my phone for 2 weeks, nor did it run out of battery - it's the same. Today, I've restarted it and the same problem occurred again - touchscreen completely unresponsive. So, I did the same thing as before, only this time I tested dalvik-cache and cache separately - none worked in any combination without a factory reset - at this point, I'm already certain the problem is in the software, and not the hardware. So, guess what - phone was restored to functionality with 2-3 tries after that reset. Then - an even more peculiar thing - I've enabled the touch gestures to turn on a screen. Most of the time when the screen turns on with a double tap, the password screen reacts to touch, but there are cases when I double tap, it opens, and then it doesn't work - it doesn't register touches. Most of the time, though, it doesn't even open the screen through the double tap. I've also noticed that it would sometimes happen when running - for an example, I play a lot of Cytus and Deemo - whenever there would be a break of more than 2 seconds between taps, if I didn't tap in between (so, when there are no beats to hit), it would sometimes completely ignore the next tap, as if the digitizer turned its touch detection off due to inactivity...
At this point, I have no idea what it is. I know that it's not the proximity sensor which I had originally suspected, and I know that the problem lies somewhere inside Android data folders or something a factory reset wipes. However, I have no idea where. My phone has been rooted and runs xposed, although I haven't used it since the reset - I wanted to flash a custom rom but found none other than Mstars 5.0 fresh install ROM. So, if anyone recognizes this problem, can I fix it with a new ROM flashed? Can I fix it by finding the **** that's causing this and always delete it at startup via script? Or should I just attempt to fix my phone in a repair shop?
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