[Q] Stylus wakeup and warranty question - Touch Pro, Fuze General

I have my tp for les than 4 months. I realized that the super option of automatic wake up device after removing stylus doesn't work. I hardly remeber if this worked before i realised that problem. I know that there is a thread about making this stuff working again but that does't sole my problem. I can't repair it and I'm thinking of sending it to orange to repair that. And one more thing in my tp the funkcion button semm to be badly situated in the hone. Explenation. When the backlight turns on under my buttons the light is sparkling through the botoom off my tp. My brother tp doesn't have that problem.
the explanation i showed in the picture because problem is hard to describe.
The question is can this pb be solved under warranty??
sorry for bad english.

for the warranty it should cover it, i dont seem the reason why not, as long as u have the receipt youre fine cuz thats a tad strange, it seemed like u have a bad one

Ok so I decided
Ok so I decided to send it back to orange. The problem is how to describe the problem of the stylo and the buttons highlight? I have to describe it in some way so that those guys working in orange knew what to repair... Any advice how to write the explanation of the problem?

Related

My PDA screan has lost some sensitivity. Everything else is working order...

So I have a pda (xda) Orbit 2, it’s from O2. While I was at Glastonbury 08 towards the end of the festival I found that I couldn't unlock the phone. I.e. you would press unlock (bottom left button) and then confirm that you want to unlock the phone. This is the standard way to unlock the phone normally. So the problem then was that it had the unlock at the bottom at the left but you can't click on it :s. Ok it was the last day so I just thought it'll work by the time I get home just leave it turned off. Got home charged it worked perfectly.
Now I’ve that problem once since then. Fixed the problem the same way. Plugged it into the mains bobs your uncle it fixed it.
This time its different I have tried everything. Soft reset, taking about the battery, charged it fully and let the battery die out complete. Nothing will get rid of this problem I just can't unlock my phone. I can still receive calls but can't read text's emails. Very frustrating. If people haven't got clues its off to 02 flash the phone loose everything then tell me they have no idea what is wrong with it. Hell I can flash the phone myself O another key factor is i know the screen still has sensitivity becuase when i touch the screen a similar screen to that of the unlock screen comes up, only without the unlock button.
Anyway any thoughts anybody?
ok Chang phones touch screen
ok i think your phones touch screen is gone plese chang the touch screen
lol, easily said. That would be a rather large pain i have to say cheers for the reply though
Incase i didn't make it clear everything on the screen is fine. I thought maybe i had aligned my screen some how just very very badly.
bro,
bro, we r here to give solutions not pain or fellings
Thanks
[email protected] Rules
of which i fully appreciate. But changing an entire screen is a pain which ever way you look at it.
no not changing the entire screen
bro you need to chang the only touch panel not the screen, screen and touch panel r the diffrent T.P is mounted on screen and you can chang it withc good hardware guy.
Thanks
[email protected] Rules
well lets hope the warranty cover's this. Either wise my silly insurance will have to

Not happy with my Raphael

I am sorry to say, but I am not happy with my new phone !
Some serious problems with it.
1. sometimes when I push the powerbutton nothing hapens, and actualy I can see the phone is fuctioning (round button is flashing for new mail). After a few seconds I get the "famous" grey screen. Reboot is the only option.
2. sometimes I wake up and the phone has boot (I guess) somewhere in the night, because I have to give my accescode for the sim.
3. the "broken glass" isue is a problem and happens twice now
Think these are not small problems for a "Pro" phone.
Right now I don't have a riable and solid phone, and I think a pro phone should be that way .
Hope this things are fixed soon.
I wonder if this is a difference in roms or if you should return your touch pro. I've beating the hell out of my phone software wise to see how it will run and i haven't had a single problem yet. I haven't been charging it via the wall charger so maybe that has something to do with it but i doubt it.
Send it back! At least try that once, if you get the same problem again then either you are very unlucky, or there is a problem with all batches. I haven't had either of those problems once and got the phone the day it came out.
I only see one or two people complaining about these issues.
Steve
steveoidm said:
Send it back! At least try that once, if you get the same problem again then either you are very unlucky, or there is a problem with all batches. I haven't had either of those problems once and got the phone the day it came out.
I only see one or two people complaining about these issues.
Steve
Click to expand...
Click to collapse
I am thinking about it, to send it back. But I still hope it is a rom problem, like Bxsteeze said. Flashing another rom could help. Soon that is possible I will try.
If it doesn't help I send it back.(forgive my my English )
TBH i would do it the other way around. If flashing the ROM doesn't help because of a hardware fault and you have flashed another ROM, chances are you may not get the replacement you want.
especially as Olinex haven't finished the SPL Downgrader yet.....
DONT send it back ffs!!
We have just got HardSPL for the thing so you can actually try any ROM you wish, surely its worth the little hassle trying that first?!
I had the same "broken glass" like screen issue only once also when sitting overnight, but it wasn´t charging at all.
I have several other issue´s but it think it´s ROM related, and if it´s not i´m gonna send mine back aswel.
I've had issues 2 and 3 happen to me.
A couple of times now when trying to wake the device from an overnight charge in the morning I get no response, device locked. Soft reset and all is well.
Regarding the broken glass thing, that's definitely a software issue. Its TF3D having a spaz. If you disable it and then re-enable it, all is well.
Check out the issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
and here:
http://forum.xda-developers.com/showthread.php?t=420700
Hey if anyone doesn't want their Raphael. You could give it to me.
hardSPL ? Let the party begin
Problems
Hi,
Four problems i found so far.
First the broken glass effect. When the phone is ringing and i turn it on his screen the ringing stops and the 3dflo breaks. Or the screen turns grey.
Problem 2 After it restarts i get an device.exe issue.
Problem 3 volume of normal calling is very low. In a noisy room it is hard to understand the caller.
Problem 4 During a call several hick-ups. Also when the signal strength is max.
For know. It is a nice smartphone but some things need improvement.
Can I remind people there is an issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
I know a couple of pages got a bit OT about touch sensitive buttons etc but its back on track now. Log your issues in there guys so we can try and help each other better.
Syphon Filter said:
Can I remind people there is an issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
I know a couple of pages got a bit OT about touch sensitive buttons etc but its back on track now. Log your issues in there guys so we can try and help each other better.
Click to expand...
Click to collapse
And dont forget to add the info to the wiki.
My Touch Pro has had the 'wake up' problem (either refuses to without soft reset or shows me frizzed up screen), has frozen on me during basic setup (following a hard reset) and has given me several spontaneous resets.
It also keeps forgetting my wi-fi network exists.
I feel safe in saying that I have a faulty one, so I'm asking for a replacement.

Diamond Screen Problem

I need to align the screen again & again can any one help me out wer the problem lies
how did this happen? i also encounter a similar problem, when the phone gets warm... when i press on the right side, the click registers mode and more to the left... and when that happend, if i try to go to the alignment screen, it just hangs in there like.. forever... if i put the phone in standby mode, everything gets back to normal in a few minutes.. the problem repeats every time the phone gets warm...
Same
First i was also having the similar problem but now its totally unaligned i.e even after a time its same i click on extreme left it click on extreme right
nasty man... dunno why this is happening... so, my screen is dying.. damn :| what kind of mods did u do to your phone? software ones
I have the same problem! Seems this is an manufacturing issue that's affecting many Diamonds! Does the warranty cover this?
Same problem
Hi Guys,
i'm also facing the same problem,
i have hard resetted my mobile then for a week it worked fine and then again the same problem... damn i lost my all data while hard resetting.... does any one have solution.
did u guys found n e solution
crazymushroom88 said:
did u guys found n e solution
Click to expand...
Click to collapse
YEAH! ) i sent mine to warranty today, lol 15 long days at max until it will be back in my loving arms
i dont know if this might help
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
i can see some leaked fluid above my screen ........... i cannot even explain it , because it's above the screen but i cannot touch it ........ so it's in between.....
i've had the same thing happen to me and sent it in for warranty.
came back ok for awhile, now its happening again. I usually just suspend my phone (power button) and give the LCD a rub that helps it a little, buts its quite unbearable at times.
I've sent it in to warranty for a second time today, warranty is expiring on the 8th of next month so they better fix it by then .
bevoc said:
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
Click to expand...
Click to collapse
HardSPL didnt fix my problems have flickering (blurry/vibrating screen) but it disapears after setting the phone in standby and waking it up again.
bevoc said:
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
Click to expand...
Click to collapse
HardSPL didnt fix my problems have flickering (blurry/vibrating screen) but it disapears after setting the phone in standby and waking it up again. (Only gets blurry flickery at boot)
My diamond only get flickery at the boot and by going to standby and back it disapears.
Guess im lucky
I have the same screen align problem. When the phone gets hot, the screen alignment screw up, similar to this one:
http://www.youtube.com/watch?v=5-IUzerAT0s&feature=related
I was told this is a hw problem as I've tried flashing different ROMs, update radios etc. but still doesn't help.
Right now I'm trying to avoid using the phone when charging or when it becomes warm. That seems to help a bit. Not sure if replacing the screen will help but a few folks here have suggested that.
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
JexL said:
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
Click to expand...
Click to collapse
Please do update if replacing the LCD does in fact get rid of the problem
JexL said:
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
Click to expand...
Click to collapse
dont think that actually helps - you'll prob need to replace the digitizer .
hello2004 said:
I have the same screen align problem. When the phone gets hot, the screen alignment screw up, similar to this one:
http://www.youtube.com/watch?v=5-IUzerAT0s&feature=related
I was told this is a hw problem as I've tried flashing different ROMs, update radios etc. but still doesn't help.
Right now I'm trying to avoid using the phone when charging or when it becomes warm. That seems to help a bit. Not sure if replacing the screen will help but a few folks here have suggested that.
Click to expand...
Click to collapse
Long story short: it is a hardware problem! nothing you can do to fix it via software... and it gets worse, so get it fixed
I have just received mine from service a few days ago... Of course i lost my warranty and I paid almost 200$ to get it fixed... The front case gets replaced entirely (that includes both digitizer and LCD), because it comes in one piece... all components are stuck together that is, even if you have a perfectly working LCD, it will be replaced anyway... Fortunately this helped and I am not experiencing any problems... Also I've been told that this problem may occur again, after some time (1-2 years), if the phone is heavily used (gps, connected on 3G + screen awake for a long period of time), and that the simptoms may vary: some get the digitizer / misalignment problem, others get weird spots on their lcd, etc...
Hope i didn't make to many mistakes and that my reply will help you understand and get your problem solved...
reflexivemedia said:
Long story short: it is a hardware problem! nothing you can do to fix it via software... and it gets worse, so get it fixed
I have just received mine from service a few days ago... Of course i lost my warranty and I paid almost 200$ to get it fixed... The front case gets replaced entirely (that includes both digitizer and LCD), because it comes in one piece... all components are stuck together that is, even if you have a perfectly working LCD, it will be replaced anyway... Fortunately this helped and I am not experiencing any problems... Also I've been told that this problem may occur again, after some time (1-2 years), if the phone is heavily used (gps, connected on 3G + screen awake for a long period of time), and that the simptoms may vary: some get the digitizer / misalignment problem, others get weird spots on their lcd, etc...
Hope i didn't make to many mistakes and that my reply will help you understand and get your problem solved...
Click to expand...
Click to collapse
I'm not too sure about that actually - how you stated the LCD / Digitizer and case comes all in one.
I've actually experienced the same issue, sent it back the first time. Fonebiz did not replace anything but a flex cable. Ironically, issue came back after a months time.
Sent it in a second time for warranty, i specifically included a note stating the issue - they replaced the LCD, but did not replace the digitizer; so guess what ? issue came back within the month.
Phone was finally out of warranty, i decided to send HTC a ***** email and they were very helpful and they've promised me a replacement. Waiting for Fonebiz to check for hardware faults if its all clear then i get a new phone
realazyjai said:
I'm not too sure about that actually - how you stated the LCD / Digitizer and case comes all in one.
I've actually experienced the same issue, sent it back the first time. Fonebiz did not replace anything but a flex cable. Ironically, issue came back after a months time.
Sent it in a second time for warranty, i specifically included a note stating the issue - they replaced the LCD, but did not replace the digitizer; so guess what ? issue came back within the month.
Phone was finally out of warranty, i decided to send HTC a ***** email and they were very helpful and they've promised me a replacement. Waiting for Fonebiz to check for hardware faults if its all clear then i get a new phone
Click to expand...
Click to collapse
i assure you cannot replace just the lcd, not without a hammer! I got my old part back, I can take some pictures of it, just in case And the digitizer is one and the same with the front case... the diamond is a very small phone, that's why there are no screws or other stuff to hold together the lcd and the rest of the case.
So unfortunately for you, they may have told you they replaced the lcd, but i think they did nothing :|
It is very clear that we had the same problem... the digitizer itself got broken... not some cable or lcd
anyway, if your phone has warranty, you are a happy man

Galaxy SL I9003 India - Touch Screen Problem

This Galaxy SL of mine, that's out of warranty period just had its touch go bonkers. Been going through every post on XDA to find a way for this. I'm a noob, need help badly.
I press the unlock button, the touch doesnt work. I try again twice, then I'm able to unlock the screen. And then two more touches, the touch screen doesnt work again. The local service guy tried a combination of kernel+os and then the touch worked all right for about two weeks, and then, same problem again. The idiot I am, I forgot to note the combination.
This video explains better ---> youtube.com/watch?v=YyJB5UkM3Yc
I have a feeling this is a problem that can be rectified by software. There are lot of threads on this issue, because the problem's basically in India, where a totally defective batch was sold. Some have paid big and replaced the touch, and the problem has still resurfaced again!
I have really bad words at Samsung for selling such a bad stock. Praying some brilliant XDA dev solves this issue!
P.S: There are lot of posts on the issue, but consider this to be a post that just covers all of them. I've researched all of them for a month, and this is the summary of the issue.
sudharshan93 said:
This Galaxy SL of mine, that's out of warranty period just had its touch go bonkers. Been going through every post on XDA to find a way for this. I'm a noob, need help badly.
I press the unlock button, the touch doesnt work. I try again twice, then I'm able to unlock the screen. And then two more touches, the touch screen doesnt work again. The local service guy tried a combination of kernel+os and then the touch worked all right for about two weeks, and then, same problem again. The idiot I am, I forgot to note the combination.
This video explains better ---> youtube.com/watch?v=YyJB5UkM3Yc
I have a feeling this is a problem that can be rectified by software. There are lot of threads on this issue, because the problem's basically in India, where a totally defective batch was sold. Some have paid big and replaced the touch, and the problem has still resurfaced again!
I have really bad words at Samsung for selling such a bad stock. Praying some brilliant XDA dev solves this issue!
P.S: There are lot of posts on the issue, but consider this to be a post that just covers all of them. I've researched all of them for a month, and this is the summary of the issue.
Click to expand...
Click to collapse
Most probably your digitizer needs to be replaced. Too bad you're out of warranty. Same happened with me after 6 months of the purchase. It had to be replaced.
Im also having this same problem.
Also my Touch screen acts weird .. It randomly touches even if i didn't touch it.. Then , i will lock the screen and clean the screen with a cloth. Then the problem will be solved. But it will appear again..
Seems like our devices are about to die.. Im using it for about 2 years .. I think its time to replace this phone...
Phones have a life of 2 years only ???
I faced a similar kind of problem in which a part of the screen went unresponsive.. the problem stayed for a couple of days no matter which rom i was on.. even on stock GB. But to my surprise, the problem disappeared after a couple of days & it never happened again! Hope it doesnt..

Please help :( !

I have a photon Q LTE
Something is terribly going wrong with this one , first the front camera stopped working , when i click , nothing happens , the button is greyed out i thought it was software so i factory reset , still nothing rear camera is working fine though.
then when i opened the keyboard the touch screen becomes disables , i can't do anything on via touch screen when keyboard is opened.
then now touch screen completely stopped working
i think hearing songs in bathroom was not a good idea , moisture got in , i believe , i tried many ways to dry it out but eveyrthing is becoming worse.
i am out of warranty and sprint charges 50 dollars and not guarantee of any recovery
any help would be highly appreciate.
All of the things you describe indicate some sort of hardware issue - with water certainly being suspect if you think it got into the device.
I'm not sure what we can suggest exactly, other than the obvious - throw it in rice and hope, although most of the components are sealed, so if you are experiencing issues it is probably too late.

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