How can I remove a phantom email account? - Touch Pro, Fuze General

I updated my FUZE to the new ROM. Before doing that I used Sprite to backup everything except for System Data (and my memory card).
After the update I used Sprite to restore everything. Among that was the contents of my imap email account. However when I went into the Inbox, there was no email account so I could not open or access of the old messages that I can scroll through on the email page. I tried to create an email account but it told me there was already an account with that name (it seems like there is, but I can't access it).
I did a master reboot to clear everything out and before I restored from Sprite, I created the email account again. But when I did the restore, the same thing happened as before.
I know I can deselect email in the restore options but doing that means that it doesn't restore any SMS/MMS messages which I want.
Where is the email account data? Somewhere in the registry? If so, where? After I do a restore, would it be safe for me to find that account data and delete it so I can create it for real? I don't want to keep any of that old email.
Thanks.

Well here's what you should do. Restore your Sprite backup.
Download and install "PIMBackup" and do a full backup with it.
Go into the registry and delete the email account from HKLM/Software/Microsoft/Inbox
Reboot
Check your Message app to see if the email account is gone. Set it back up.
Restore your stuff from PIMBackup. Ditch Sprite
Sprite backups are great but restore lots of stuff. Sprite has the ability to restore bugs and bad registry keys. PIMBackup JUST backs up the information therefore it is the best and even works across multiple flashes without screwing anything up. I actually set up an XML file to load on first boot using UC (most custom roms use this) that sets up my Email account automatically, then a simple PIMBackup restores everything back.

player911 said:
Ditch Sprite
Click to expand...
Click to collapse
Maybe a little excessive! but Player is right, Sprite is no good for restoring after flashing a new rom (use pimbackup).
Sprite is great for backing everything up, hard reset, restore - exactly the same so its great for trying new settings, software etc etc.

I didn't want to confuse anything here but I actually did use PIM (I've used it for regular backups and migration for over a year). I used it before using Sprite. But after doing a restore, my device became EXTREMELY slow, to the point where it took roughly 5-10 seconds to open up a single txt msg. So I did a master reset and then did a restore from Sprite (which is what brought me here).
If I restore from Sprite again (and it will give me that phantom email again), think I can just delete the reg key? Would it delete the contents of this invisible Inbox? Should it have any negative effects?
Thanks.

Can you delete the reg key - yep!
will this remove the contents of the ghost account - i dont think so, but the account wont exist, so you shouldnt be able to get to these messages
Any negative effects? - almost certainly! but not from removing the spurious reg key. Using sprite to backup, then changing the rom, then restoring sprite will almost always leave some annoying, odd or unusual behaviour. Simply because when you changed the rom, you changed (a few) what reg keys are required and what they are called (mail accounts generate a unique guid when you create them, which is where the ghost account has probably come from)
Restoring a pim backup avoids this, as it simply puts the database info back on - leaving windows to worry about reg keys etc - i'm not sure why it was so slow before, maybe trying again & a couple of soft reboots could help - or maybe the pim backup is screwy, try making a new one.
Good luck!

FWIW, when I updated the ROM I did as the HTC website instructions say and did not choose to backup any system data in Sprite (they say this avoids copying the registry).
So anyway, what will delete the contents of the ghost account?
Or maybe I'm thinking about this the wrong way - maybe instead of deleting the contents of that ghost account, would I be able to create a new account through the registry? Or rename a (real/functional) account in the registry? (when I have the ghost account and try to create an account with the same name normally, it tells me the account exists...even though it kinda doesn't)
I think the problem I am having with PIM seems to be too many message. I say this because the number of messages goes up for a long time and that's when it takes forever to load messages. I found that it settles down after a few hours but even then it still takes about 2-3 seconds to open a single txt msg.
Thanks.

Related

Account Locked after flashing

Hello! I'm new here and really need some help.
This is my second time flashing and i successfully flashed the new dutty's 6.1 wm rom onto my phone. I used sprite backup to back up my data and everything was going great but....
whenever i go into my sms inbox or gmail inbox a message pops up saying:
"Company policies regarding messaging services have changed:
- Use of text messaging is prohibited
-Use of internet e-mail is prohibited"
my SMS and Email have been locked for some reason and I don't know why.
There is a message in both saying
Account Locked
Company policy prohibits use of text messaging on this device
You cannot send or receive text messages.
this happeneds even without connecting to active sync
So i tried hard resetting and texting works fine if i don't back up my data. So obviously something goes wrong after i try to back it up... but i don't know what or why. help please!
i definatly don't want to reinstall everything since i didn't save any of the cabs. =(
thank you!
not one suggestion?
If you are backing up data from one rom, flashing a new rom and then trying to restore the previous backup, that will cause big problems, different roms have different registry entries etc etc etc. You can restore your PIM information usually but nothing else, you need to reinstall all your apps etc.
yeah... after backing up individual things i found out that it's problems with the registry. thanks for the info though... looks like i'll have fun redownloading everything. =)
by the way does anybody know how to repair it ?
If its just your sms emails and contacts that you want to restore then you could flash your old rom back, restore the sprite backup and backup the data with pim backup.
then flash back to the new rom and restore with pim backup.
I had exactly the same problem when I went to WM6.1 & tried to restore a backup. Keep your CABs on the Storage Card if you can!

Best free PIM back up for contacts!!!!!!

This is a great little app for all winmo devices, its called XML Backup, best of all, its free. If you, like a lot of other people here at XDA, like trying new ROMs and apps that cause you to hard reset, then this app is for you!
Install the cab. find it in your programs list, start the app and then it will ask you if you want to back up or restore. For first time users, back-up your contacts list to your memory card (as so it won't get erased), you must press destination folder! Create a folder called "Phone Back-up" or what ever you want to call it, go back to your XML Back-up app, back-up your contacts to the newly created folder, press select all, then start! You're done! Now you can re-flash to your hearts content and never have to worry about losing all contacts again!
Even better PPC PIM Backup, this does all your messages as well as contacts.
Personally, I don't see a need for saving messages. If anything, being able to save 300+ contacts is enough for me! But, PPC Back-up PIM is a really good app aswell, my preference lies in XML Contacts
For me its the ability to retain SMS conversations over a ROM flash that means i have gone the way i have. My contacts are saved on-line anyway as I have a mail2web acount that does OTA sync of all the PIM data.
Just remembered PIM Backup also does your calendar, which again i don't need, see above, but others might.
I'm not going to dispute the fact that there are but apps for PIM back-up! I have tried some of them, but, XML is simple and easy! 'm sure as you know, the more stuff you keep on your phone, the more memory it uses and seeing as how I enjoy having as much free memory as possible, just keeping my contacts backed-up is fine!
For the newb's and the faint of heart, XML is a lot easier to work with and my personal choice for PIM back-up!
deedee said:
For me its the ability to retain SMS conversations over a ROM flash that means i have gone the way i have. My contacts are saved on-line anyway as I have a mail2web acount that does OTA sync of all the PIM data.
Just remembered PIM Backup also does your calendar, which again i don't need, see above, but others might.
Click to expand...
Click to collapse
try vufone.com - syncs contacts, calendar, messages, pictures, videos and music to the web.
Rafi
Dashwire does the same thing, but, it can also send text msgs from your pc/laptop for free! I tried it out for a bit, decent app, but, stays active in the backround, therefore, killing your battery!

Image backup

hi, is there any possibility to make complete backup of the phone (ROM + programs + contacts + messages...) and later complete restore ?
just like on PC with Norton Ghost or any other tool.
thx for your answers.
SPB Clone will do it... if you want to pay $299 for it. PM me for more info.
my answer may be bias as i have not tried any other apps for this (like spb clone etc..) but sprite back up is the sh#t. it does ghost your phone. if you get a new phone, just hit restore and you are right back were you left off on the old.
FYI - If you use sprite and your phone has web Imap accounts, remove the accounts before you do a back up. when you restore a sprite backup with existing email accounts it creates "ghost accounts" that show in tf3d but around really there and cant be removed.
so back up without the accounts so you can save your txts. then restore and re add email.
YL Groper said:
my answer may be bias as i have not tried any other apps for this (like spb clone etc..) but sprite back up is the sh#t. it does ghost your phone. if you get a new phone, just hit restore and you are right back were you left off on the old.
FYI - If you use sprite and your phone has web Imap accounts, remove the accounts before you do a back up. when you restore a sprite backup with existing email accounts it creates "ghost accounts" that show in tf3d but around really there and cant be removed.
so back up without the accounts so you can save your txts. then restore and re add email.
Click to expand...
Click to collapse
Yea I agree, Sprite is great. I've only had one problem with it so far: I installed the Rhodium TF3d which messed with some certs and decided I didn't like it. So I performed a full restore and it couldn't restore some dll's; I had to hard reset. Other than that, Sprite has been real good for my other restores.

Please help, I have a TouchPro sync/transfer issue

Hi guys,
Basically I am trying to selectively restore my Boss' Touch Pro, I just want to get the email settings and e-mails across to the new phone he has. I have searched through the registry and the files trying to find where the account settings are held but alas I have had no luck. Does anyone have this nugget of information?
I need to transfer the actual emails and the e-mail account settings.
Use PIM backup to get the e-mails easily (also will get contacts, speed dials, txts etc etc - but you can select what to backup / restore)
E-mail account settings can be dragged out of registry Like this But what e-mail settings do you need? normally things like that are easier to just re-input if its only a 1 off occurence.
A quick look through the mail account settings should give you all the login info you need (except the password)
ok, thats cool, I reckon I can handle that. I actually want any and all e-mail settings because the amount that my boss wants me to install new roms for him to try out means that I don't want to keep re-inputting his details into the phone. I would ideally want all information in sepperate restorable cabs or reg entries. problem with the backup software I am using is that it takes all of the software as well, so when I restore it to a newly flashed phone it restores all the crap from the previous phone...tre frustrating.
and yeah, this is a strange problem, I personally stick with a single firmware instead of jumping about...but I'm not the boss
If you're gonna be flashing roms, check out UC (in the hacking thread) or shashmi. Both should let you personalise the "post flash" install so you get the device back to how you like it quickly & easily.

[REQ]Faster backup/restore than PIM Manager

Been addictively flashing the rom on my HD2 since about 30 minutes after I opened the box it came in (Damn you NRG for almost daily ROM Updates ). Using a combination of XDA_UC and PIM Manager to backup and restore all my programs, contacts and messages.
I have the setup down to a fine art now, and it takes no time at all to set up my phone with ONE exception::: I have close to 6000 SMSes which I backup and restore using PIM Manager..... The backup takes about one minute, but the restore process takes almost 15 minutes every time.
My question is this:: Does anyone know of any App that can restore that amount of SMSes in a shorter time frame?
BTW, I have tried both the compressed and uncompressed message backup and it makes little to no difference in the time taken for a restore.
I have no need to back up anything other than Contacts and SMSes as I have XDA_UC set up to redo my mail and wifi accounts and a few other things.
TIA guys
For contacts and sms I always use Myphone, I avoided it for a while but it is actually really good and fast! also it gives you the option to Archive some of the txts
For everything else I use SPB backup, brilliant and worth the Money, it prolly the best app i ever bought!!
hmmm... stopped using MyPhone as it had a tendency to cause duplicate contacts in my contact list. Was annoying as hell.... may give it another bash though. Does SPB Backup save login details for things like facebook?
Boradan said:
hmmm... stopped using MyPhone as it had a tendency to cause duplicate contacts in my contact list. Was annoying as hell.... may give it another bash though. Does SPB Backup save login details for things like facebook?
Click to expand...
Click to collapse
i was about to ask the same thing..can we use Spb Backup for things like wifi settings and email acc's and Twitter etc??
hmm, doesnt really matter if it doesnt. I have my wifi and email settings restored automatically using XDA_UC. Im sure there is the ability to do Facebook login details too, though that may get slightly more complex as there are 4 ways to login to facebook, all requiring the details to be inpput separately:::
The Facebook Tab
The Standalone Facebook App
FIM (Facebook Instant Messaging)
Web Browser (and if you use multiple web browsers, they all need their own login details input)
Gonna have a look and see what I can find.
Boradan said:
Been addictively flashing the rom on my HD2 since about 30 minutes after I opened the box it came in (Damn you NRG for almost daily ROM Updates ). Using a combination of XDA_UC and PIM Manager to backup and restore all my programs, contacts and messages.
I have the setup down to a fine art now, and it takes no time at all to set up my phone with ONE exception::: I have close to 6000 SMSes which I backup and restore using PIM Manager..... The backup takes about one minute, but the restore process takes almost 15 minutes every time.
My question is this:: Does anyone know of any App that can restore that amount of SMSes in a shorter time frame?
BTW, I have tried both the compressed and uncompressed message backup and it makes little to no difference in the time taken for a restore.
I have no need to back up anything other than Contacts and SMSes as I have XDA_UC set up to redo my mail and wifi accounts and a few other things.
TIA guys
Click to expand...
Click to collapse
Im not even going to ask why you need 6000 Text messages on your phone or go on about the drag that would put on your messaging app lol
Considering the amount of messages you are restoring I dont think you are going to find anything faster than what you are using now. Compressed or uncompressed it will still take an age to copy all those messages back to your device.
Sort through your messages and delete the ones you dont need, or be prepared to wait while restoring them.
Mark.
Yeah, I know its a LOT of messages, but 90% are work related, and I need quick access to them during work hours.
Boradan said:
hmmm... stopped using MyPhone as it had a tendency to cause duplicate contacts in my contact list. Was annoying as hell.... may give it another bash though. Does SPB Backup save login details for things like facebook?
Click to expand...
Click to collapse
cd78 said:
i was about to ask the same thing..can we use Spb Backup for things like wifi settings and email acc's and Twitter etc??
Click to expand...
Click to collapse
Mmmm...Ive never used SPB to back-up contacts as i have always used either outlook/active sync or more recently Myphone, I am now using a combination of the two, being Myphone for contacts and texts and outlook for calendar and docs etc, just be careful which boxes are ticked to avoid duplicates!
SPB has a wealth of customization available for backup.
In the Sytem files you can basically choose whatever files you want or don't, so as long as you know where the relevant twitter/facebook info is stored its fine, as for the registry RE. email accounts etc it will backup the full registry but no options as to what, just all of it which can cause problems if restored to a new ROM, but great if ever you need to Hard reset!!
Bottom line is given it a try, SPB has a Full trial which lasts 5 or six uses
and as long as you have a PIM copy it cant hurt, I always try new stuff like this straight after a fresh flash then at least if it doesn't work out its not to much heart ache to reflash or HR.
Hope this helps

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