Help..E650 > ActiveSync > Deleted Items > Lost - HTC Vox

Hi all,
Looking for some help please...
My E650 is running Microsoft Exchange email through ActiveSync. That all works fine...
Problem is everytime it syncs my work emails it also clears all my Deleted Items from the text message folder.
Any ideas how to stop it?

Is there an official Exchange or ActiveSync group i could try for an answer?

nobody got any ideas?
to recap...when my handset syncs through Activesync (Exchange Mail) it deletes all my texts/mails from my 'deleted items' folder.
Not just all email folders but also SMS deleted too...

Related

Help with my Outlook Email Setup & HTC Wizard

I need some help setting up email on my 8125 to efficiently sync with Outlook on my Laptop.
In Outlook on my PC I have multiple Gmail accounts setup. Emails from these accounts come into the same Inbox folder (within the same Outlook Data File, of course). Whenever I respond to an email, the reponse is sent from the Gmail account that the email was originally sent to.
Is there any way to emulate this on the HTC Wizard?
I have no problem synching the Outlook Inbox on the 8125. However, to check email while on the road, I have to setup each Gmail account separately. The emails are downloaded into separate inboxes within their respective account folders.
Because of this any reading/responding/deleting of emails I do on the phone does not sync to Outlook on my PC.
This sux because I have to maintain the separate POP accounts on the phone as well as my Outlook Inbox.
Does anybody else have a similiar PC setup to mine that can offer any insight or suggestions. They'd be greatly appreciated.
Even though I don't know much about them, I have a feeling that an exchange server (or possibly Cingular Xpress Mail) may be the only solution for my problem.
THanks in advanced for any help!

PushMail client

I have Qtek9000 with the latest JW ROM. I use the Outlook Mobile exchange PushMail. It works well, but I am wondering if there is any better PushMail client that I can use instead of Outlook? Now, I cannot receive Today notification if I recieve an e-mail which is filtered by Ruls to another than Inbox folder... I cannot open several e-mails simulteniously, there is no way to ask Read/Delivery confirmation, no way to change the current view of the Inbox and other e-mail forlder, .. the Sent items are sorted by "From" (i.e. my e-mail), not "to".. etc.
hhmm.. I am still trying to find any Push Mail client, but no success.... any ideas?
myname70 said:
hhmm.. I am still trying to find any Push Mail client, but no success.... any ideas?
Click to expand...
Click to collapse
Flexmail 2007 is THE only client in my opinion. www.webis.net
d.jukes said:
Flexmail 2007 is THE only client in my opinion. www.webis.net
Click to expand...
Click to collapse
I will try it.. but as i read, it use activesync acount (there is no way to set up separate exchange server)... and in order to use it, I must keep both - default outlook mail and Flexmail, which is not so good).
If it is possible JW to make some changes in the Outlook Mail in order to be able to sort the e-mails by "TO" (there is only an option to sort them by "FROM"). I need it when looking at "Sent" items
I just mentioned this article: http://blogs.msdn.com/outlook_mobile/archive/2007/03/13/wm6-messaging.aspx and found the Outlook in JW ROM is a littje bit diferrent from the shown pictures! On my device I cannot find the menu for Exchange server searching... If the Outlook in JW ROM is the latest WM Outlook version?
Exchange Sync - strange problem!
Hi, I use PushMail on my PPC (Qyek9000, WM6) to sync with our company
Exchange Server 2003SP2. It worked fine till 01st May 2007, when I suddently
stopped recieving any e-mails/contacts/tasks from Exchange server to my PPC!
It is still connected, it found and synchronizes the Folder list (only), it
count the number of e-mails inside the inbox, but DOES NOT retrieve ANY
e-mails/contacts. It just shows me "0 items". At the same time, I can send
e-mails and if I change something on my PPC (ex.new Task/contact) it
synchronized on the Server and I can see it on my desktop Outlook.... The IT
guys checked the server, but nothing found! I have deleted and reinstalled my
PPC exchange mail settings, but the same problem. Please any idea how to
solve it. Thanks!
You can actually set your pushmail exchange email account to sync outside of your inbox:
On your device:
Goto Messaging
Outlook Email
Menu
Tools
Manage Folders
You'll see a folder browser.
Inbox is default synced
You can now enable more folders for synchronization (for example your sent items)
This way you can sync your inbox and a couple of your selection of folders for specific people
Viper® said:
You can actually set your pushmail exchange email account to sync outside of your inbox:
On your device:
Goto Messaging
Outlook Email
Menu
Tools
Manage Folders
You'll see a folder browser.
Inbox is default synced
You can now enable more folders for synchronization (for example your sent items)
This way you can sync your inbox and a couple of your selection of folders for specific people
Click to expand...
Click to collapse
I can and I did it! But the problem is that I still not recieve any e-mails on my PPC. In fact, it synchronize one-way - from PPC-to Exchange server, but not vice versa! I can see the folder list, but it does not "send/push" amy e-mails... Last week it worked normally!
The IT guy
Mine is working great (I am the IT guy), Make sure that you have the correct certificate on your PDA, or ask you IT guy to give you the certificate and reinstall it.
Then make sure to try your account with and without SSL.
Good luck, let me know…
moeaboelela said:
Mine is working great (I am the IT guy), Make sure that you have the correct certificate on your PDA, or ask you IT guy to give you the certificate and reinstall it.
Then make sure to try your account with and without SSL.
Good luck, let me know…
Click to expand...
Click to collapse
The certificate is fine but the problem stil. I tried another PPC - Nokia, with Symbian, but the same problem. The result is that I can synchronize ONEWAY only - from PPC to Exchange, but not vise versa (from Exchnage to PPC). The IT department guys cannot find any reason and do not know what to do. I suggest tham to restrat/reset the exchange server... but still waiting
Problem Solved
The problem is solved! The reason for the problem was the Exchange Server's antivirus software (McAfee). We had to switch the mail scanning from "on demant" to "background scanning". Now it works
Sound complicated.
I am using live.mail2web.com and receiving mail at Outlook and is ok. Just need to set the exchange address, thats all.
CWKJ said:
Sound complicated.
I am using live.mail2web.com and receiving mail at Outlook and is ok. Just need to set the exchange address, thats all.
Click to expand...
Click to collapse
I speak about our company Exchange 2003 Server.. it is a different from mail2web.

Remove email off phone after sync

Hi all. Apologies for this post, it should be such a simple thing.
When I activesync my HTC Touch HD / Blackstone to my PC, I'd like all the emails synced and then removed from the phone. Does anyone know which setting this is? I can't find it on activsync or in the email settings. I have yahoo and they were on that account on my mobile while i was away. i've just added mail to the list of things to sync and the emails have left the yahoo folder, gone into outlook on the pc, then outlook has been added to my mobile as an account and all the message have been copied to there.
What i'd like is to have 2 folders - yahoo & hotmail - with emails to be dumped onto their respective account folders when i sync with outlook on my pc. Any tips on how I set this up?
Thanks in advance.
dez
dez93_2000 said:
Hi all. Apologies for this post, it should be such a simple thing.
When I activesync my HTC Touch HD / Blackstone to my PC, I'd like all the emails synced and then removed from the phone. Does anyone know which setting this is? I can't find it on activsync or in the email settings. I have yahoo and they were on that account on my mobile while i was away. i've just added mail to the list of things to sync and the emails have left the yahoo folder, gone into outlook on the pc, then outlook has been added to my mobile as an account and all the message have been copied to there.
What i'd like is to have 2 folders - yahoo & hotmail - with emails to be dumped onto their respective account folders when i sync with outlook on my pc. Any tips on how I set this up?
Thanks in advance.
dez
Click to expand...
Click to collapse
Something you might want to try is if Yahoo or Hotmail support IMAP. That way, when you change an email on device, it affects the server copy too.
Outlook on desktops has support for rules, which may be of use for you. (I think google is more likely to be helpful than I am!) I know from personal use that rules can delete duplicate emails, and move emails around...
for info of anyone reading - IMPA was the way. I wassn't sure what imap was, but basically it maps to the server store rather than downloading stuff, so the messages dissapear from the phone once you download them from the server to your computer.

Can't find sent emails

Since upgrading to the 1.72 ROM on T- Mobile, emails that I send are not been stored in the sent items folder.This has happen in both my Hotmail & Outlook accounts.
Anyone else having this problem?
Inbox emails keep deleting and i cant find sent emails
someone please help.... my inbox emails just delete on their own and when i send an email i dont know where its being saved at ... someone please help...
In case you aren't using outlook, but a webmail client (imap4 or pop3, like GMail)
Go to inbox -> right softkey (menu) -> Tools (third from bottom) -> Manage folders
[V] Check checkbox send items
These will now sync with your emailclient
PS: Managing folders is not possible during send/receive, so you might want to disable / cancel this during config.
I couldnt find the tools tab in my email settings.....
James Billings said:
I couldnt find the tools tab in my email settings.....
Click to expand...
Click to collapse
its not in your email settings, its in the inbox of every emailclient.
Thank you, I've now found my sent emails.
Do you have any solution for my emails just deleting on there own?
yeahh thank u

outlook folder created after sync

Hi guys. Really need some help here. I have been using this forum for a while now and have found some amazing information that has really helped, but I cannot seem to sort this problem out. I have had this problem for about one and a half years and just learnt to live with it. I have asked on microsoft forums and no one can really help. I think it is the way I am trying to explain it or something I am doing wrong in the setup of outlook.
On my computer I have Office Outlook 2007 with a hotmail and tiscali email accounts within Outlook. On my phone (Xperia X1. Have tried Win Mob 6.1, 6.5) I had a Tiscali and hotmail account which I could send/receive from. After using active sync there is now an "outlook" folder on my phone. Every time I sync it moves my emails from tiscali to outlook on my phone (i supose because they are in my tiscali folder in outlook on my PC). The problem I have is that I cannot send/receive from the outlook folder on my phone. So If I want to reply to a message that is on my phone I have to copy and paste it back into a tiscali mail.
The outlook "folder" on my phone is an account.... i think?.... as it comes up in the account list along with tiscali, sms/ mms, hotmail and new account.
If I go into the tiscali one, i hit "menu" down the bottom and then I can hit "send/receive". This is all fine.
If I go into my outlook one i hit "menu" and "send/receive" is greyed out.
If I go "tools", "options" and select the outlook account the only screen I get is "e mail sync options" where I can select a few item regarding downloading from my laptop when I sync.
If I do the same in the tiscali account I can edit account setup, send and receive schedule etc.
???? I am lost!!
Thanks, Tristan

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