Fuze issues with email delivery.....on-call duty - Touch Pro, Fuze General

Please don't flame me .... I know about the search before asking.
Anyway...
Here is the issue: I am on call for a major data center every other week 24X7. We use e-mail as our alert system for infrastruce issues (power - HVAC - other). Until last Tuesday we used Blackberries with very good success. Then some brass in our upper mangement decided all corporate phones would be WinMo. Our mail system is Exchange so it makes sense right? I was on AT&T so I was issued a FUZE the next day. I kinda like the Winmo OS ... not so much the TouchFLO for e-mail atleast. But the big issue is the phone going to sleep (black screen) and dropping the network connection - no e-mail - no good. Turn off the sleep mode and the battery is dead by lunch. At other times for no apparent reason I simply do not get the mail until I manualy sync. I see lots of post regarding hacks/mods to fix these issues. However, I do not see myself hacking the phone to fix it as it is company owned. Question, is there an At&T phone on WinMo that does not do this? What about iPhone with exchange connector? Rock solid mobile e-mail delivery is all I am asking for. All suggestions welcomed .... Thanks !!!!

I just found the new HTC ROM update .... loading it now. Sure hope it makes life better.

Related

Can't receive incoming calls

Hi there, I am using VJgrace latest 3.4 ROM, I realized that nowadays, sometimes I would not be able to receive incoming calls, my friends and relatives have complained that I do not pick up their calls, they even showed me the proof of their call logs. They said there were dialing tone. So one day, I tried for myself and true enough, at times, the phone will just light up from idle, but it will not say that there is an incoming calls. When this happen, I cannot make outgoing calls as well, when I try to dial someone, it just hang there.
Any solution? Is this a radio or ROM problem?
I have run the GSM update
I faced the same problem too. I thought my friends were joking. just called myself to confirm. true enough the phone lights up for a second or two then it goes back to sleep.
this is serious. am thinking of going back to WM 5
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
bipinsen said:
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
Click to expand...
Click to collapse
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
illi said:
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
Click to expand...
Click to collapse
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
bipinsen said:
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
Click to expand...
Click to collapse
not too sure but will check next time i active sync. anyway i rarely sync with my pc so i doubt thats the problem - i noticed once while hooked to pc the phone awakens and then sleep. i use mail2web.com's microsoft exchange to sync my emails. i active sync only to do spring cleaning on my device and SD.
if karhoe subscribe to the same telco as me than i suspect its the operator. (hello karhoe you there;-))
I have this problem even when the phone is not connected to Active Sync, when i'm outside. The phone just light up, and then poof, gone. Well, I am using DiGi telco. But I don't have this problem when using Andot's PEE, don't have it when using 3.0 ROM, only recently when I started using 3.1, had this problem, after so long, then use 3.4, still have it
I had this issue with WM5.. now with WM6 I didn't found (yet) this issue. (using EA ROM)
This is a quote of one of my posts (Oct 7 2006, 18:43, modaco):
i think this is a software issue..
i have a spv c600 and have problem with the telephony part (and many other spv c600 users)
1. some times when somebody is calling me the phone does not announce in any way that i have a call.
2. other times when somebody is calling me the phone send automatically a busy tone to the caller and again does not announce me that somebody has called me.
3. and other times when somebody is calling me, the caller is announced by the robot that 'the user is in an uncovered area or has the phone turned off' or it divert it to voice mail (if the WM user has voice mail active. i have it off)
however, point 1 and 2 can be 'detected' by eye on call (phonesharpen). only detected (no answer, no nothing).
- in the first case, a window with caller information is displayed as long as the caller is calling you.
- in the second case, a window appears and disparears extremly fast
to bad that the phonesharpen does not log the detected calls . i have mailed them about this, but on answer..
i gues the problem is the native telephone application
so .. in conclusion WM smartphones are not recommended for people who want to use them as a phone.. who knows what important calls you miss.. i hope this will be fixed someday
Click to expand...
Click to collapse
@karhoe you should tell this to NiTroGeN and to VJgrace
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
ega2oo2 said:
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
Click to expand...
Click to collapse
I tend to believe that it is caused by either of these problems:
1 - the telco (I'm subscribing to the same telco as karhoe)
2 - the voip plugin on the Homescreen
This is what I'll do: I shall deactivate the voip plugin. But I cant afford to unsubscribe from my current telco; it offers the cheapest unlimited data plan. LOL!!
I have a feeling that it is related to VOIP, I did configure my VoIP using the xml method, and then I also installed the VoIP fix button for communication manager. Now im using HTC Home screen and so far, so good

Which phone for me???

I currently have an nokia e61. I use it primarily for maintaining my appointments list throughout the day, adding new appointments as they are called in. This is all syncronised through an Exchange Server 2003. The exchange aspect works very well, and reliable, however, the actual 'phone' part is quite poor, dropping calls, poor transfer from 3g to 2g during calles, poor reception, and the phone having a habit of just 'going off line' and not answering any calls, while appearing to be fine.
I recently got hold of a palm 500v jsut to try it out, the phone part is excellent, however the screen, and the cut down windows mobile 6 software is woefull compared to Nokia.
Both phones have the sem resolution screen 320x240, however on the home screen of the 500v, i get very little info of much use, i get one appointment, and notice of an email (not what the emails are), on the nokia, i get two nearest appointments and two newest emails.
When i go to the emails on the E61, i get a list of ten with address, title and date, on the palm i get four all very cluttered, in the appointments i get three on the palm on the nokia i get more detail and about five or six per screen.
It seems, if i am going to realistically make the switch to a windows phone, it needs to be vga screen, a keyboard would be nice, but not essential...
Looking around for pdas with vga screens seem to be full of disapointment. You find a phone that fits the bill, like the etin x800, and find that it is full of bugs, and because of its tiny 64mb of memory is mercilessly slow.
I did for a period of time have an o2 exec, and found it a bit of a brick... When it went through one of its slow periods you could miss the phone as it got around to loading the software.
So, what out there is going to be the E61 killer?
VGA screen
Fast to use
portable without need for a wheelbarrow
good reception
Truth is out, if the Iphone supported exchange server, i would be going with that, i understand that server sync is on its way....
must be going south for nokia because all the phone issues you describe is what people have been blaming htc phones for years

Sleepy Sprint CMDA after upgrade

I am having problems with a Sprint HTC TP2 after doing the 6.1 to 6.5 upgrade. I have had it into Sprint repair twice and hard reset it about 6 times. There are two problems I am encountering:
1) for about 2 minutes to 30 minutes at a time I cannot turn the unit on. The flashing green light is out during this time. I can call the phone and it wakes up, but you cannot wake it with any of the buttons. The reset button does not work either. You can pull the battery and that will reset it. Sometimes in this phase the white light behind the hard keys will light if you pull out the stylus, not always.
2) at random times the phone software gets really slow. For example, the flippity floppty clock animation will hang up and not move for 30-60 seconds, then it will move a little and eventually it will catch up. Other apps will do similar things, the clock is the obvious because of the animations.
This has occurred even right after a hard reset, within a few minutes. With no additional apps loaded (as Sprint told me the first time that was the problem.)
Sprint unofficially told me to downgrade it back to 6.1 using a variety of websites to follow, and officially told me to contact HTC support and gave me their 800 number.
Thoughts? Anyone else having this problem? Advice?
Being a Sprint corporate employee at a service and repair center, continue to go into the store if it is convenient for you to do so. Every eTicket they create builds a case for them to replace your TP2 with a new one. I would strongly suggest using Microsoft MyPhone to back up your information so if they do swap you out, you just need to log into MyPhone and sync your information.
The issue is with Sense
I experienced the same issues with the Sleep of Death in the device and had to remove the batteries everytime I finished a call. I got tired so I reflashed the phone, set it up and hard reset it again.
The problem persisted. I would have to click on the windows buttom and then could not click on the Today or Settings tab( I woud just hang there!) Then I disabled the SENSE UI and worked with the 6.5 default settings and no more lockup issues. Also, installed SPB Mobile Shell and it worked for 3 days without issues.
This makes me suspect the SENSE and HTC apps are causing the lockups. I am interested if other people are experiencing these issues. I installed MAX Manilla 2.5 two days ago and the device seesm to be stable. The only time I have issues is when I update the contact tab. It locks up, but that is not a function of Max Manilla but the core HTC contact app.
Had my phone for a week with Sense 2.5 and WM 6.5, stock. No problems like the ones mentioned in the thread yet...
It all depends on what you use your phone for. Try my ROM, see link below...
Sprint 6.5 Rom issues
There have actually been some similar issues with the new sprint 6.5 however, not to the extent of the phone having actually been stuck in sleep mode. Some things I can recommend that may help is to check your task manager frequently because programs don't fully close when you exit out of them. In addition to this you should consider installing cleanram which helps clear up memory. I’m not allowed to post the link because I’m still a new member however just follow this thread...
xda-developers > Windows Mobile Development and Hacking > Windows Mobile Apps and Games
[APP]htcAddicts - cleanRAM v2.1 (RAM Cleaner)
Also, there seems to be an issue with the manila 2.5 sense and the htc clock, if you have the htc clock open it can run sluggish at times..But I recommend that you pull up you quick tabs and minimize your htc clock for the sense 2.5 to run faster. Lastly keep the stock plain black screen saver because if you use a custom or different background the system can run slower.
I too also have the sprint tp2, and the 6.1 rom is considered to be one of the fastest and most stable rom for cdma tp2s. However, the downfall is the downgrade :/...
I have also worked for sprint corporate repair center, what might help and save you time before going to the repair center would be to call the technical support to see if they could solve your issue. Because by doing this a ticket is already created and the tech will be able to see the troubleshooting that was done. In addition to this repairs can be difficult and frustrating at times due to the fact that the problem that you’re having must be repeatable in order for sprint to repair or replace your phone (it really depends on the repair center). If you find that you continue to have errors with your sprint 6.5 rom, I would recommend trying other Roms to see if the issue is in fact the rom or the device...
Hope this can help!
-am
Sprint 6.5
Thank you for the good advice. I took my device into a store and they did the usual hard reset ( cannot reproduce the issue) process. I sat there and activesynched with Exchange server , made a call and had the phone locked up two times. I do have over 1000 contacts in my list ( Business, clients and my consultants!)
The tech said he had never seen this issue and ordered me a new device.I use the Clean Ram and task manager programs. I also ran a process explorer in the device and it finds Manilla to be the culprid of the issues. So I have installed Mobile Shell and am using that until my replacement arrives.
As I sat in the store there were 4 people with HTC TP2 with unresponsive screens. All 6.5 roms.
Sprint WM6.5
I have no idea what all the hype was about or what I'm missing in this upgrade. IT'S HORRIBLE!!! It's almost 10% cosmetic and 90% buggy. In my opinion, WM6.1 was stable, fast, and professional looking. The upgrade has done nothing for me in terms of productivity. It has turned my phone into a cartoonish, VERY sluggish, and a freeze worthy POS!!! I despise this upgrade, the colors, the themes, and most of--the stupid, sloppy, rolodex-like clock.
Anyone know where I could find the necessary information to 'downgrade' back to WM6.1???
jsonc78 said:
I have no idea what all the hype was about or what I'm missing in this upgrade. IT'S HORRIBLE!!! It's almost 10% cosmetic and 90% buggy. In my opinion, WM6.1 was stable, fast, and professional looking. The upgrade has done nothing for me in terms of productivity. It has turned my phone into a cartoonish, VERY sluggish, and a freeze worthy POS!!! I despise this upgrade, the colors, the themes, and most of--the stupid, sloppy, rolodex-like clock.
Anyone know where I could find the necessary information to 'downgrade' back to WM6.1???
Click to expand...
Click to collapse
WM6.1 is always faster than WM6.5. Besides WM6.1 has sense 2.1, which is faster than sense 2.5.
Downgrade 6.1
PPC geeks has the stock roms...
I still cant post links yet :/ but goto PPC geeks..then click on forums..from there scroll down to where it says htc device and click on touch pro 2...then click on cdma tp2 upgrades...then scroll down nd you should see a forum thread that says STOCK ROM collections..once u click that it provides u a link for the sprint 6.1 rom and many others...hope this can help!
-am

[Q] Dealing with lack of "Peak Times or "phoneAlarm Pro"

Hello All,
With the new 7.5 release, does anyone think it'll be possible to eventually have an app similar to phoneAlarm Pro or even get the simple setting of peak times? I know that the newer 7.x phones are a lot more restrictive than previous WM phones when it comes to what a dev is allowed to do.
Here's the thing, because there isn't (to my knowledge) a way to quiet the phone at night for all notifications except a real phone call, I leave my phone in another room. Bottom line I'd hate to have an emergency call come in at night and miss it because I don't want to keep the phone on the nightstand.
Thank you,
Well oddly enough I was searching for a possible answer today (as my search in XDA forums yesterday didn't show any results), and found this older post concerning notifications. http://forum.xda-developers.com/showthread.php?p=11432995#post11432995
So it appears the only way to keep the phone active for emergencies and turn off notification on email, sms, etc. is to just turn off cellular and wi-fi. Sorry MS, but this is stupid as hell...
Even with 7.5 windows phone still has the smoothest UI but is behind in important features. Unfortunately seprate notifications must not be a issue with ms

[Q] Titan 8107 laggy issues.

I am running a Titan, unlocked on Orange UK and have updated the OS to 8107 thru CAB files... I couldnt wait / be bothered for Orange to release it thru Zune if at all.
Yes, keyboard bug is gone. Speaker is louder. Havent noticed an improved battery life yet, I normally charge mine during the day.
But I find the phone now slower and a bit more laggy. Sometime when I change to from the main screen / menu the tiles are empty for a few moments while it thinks and populates them.
Data connection also very very slow at times, have restarted the phone more in the last week than I have in months. This is predominantly on Wi-Fi.
Also, was this update meant to fix the message forwarding bug on Hotmail (yes, I know the update says Exchange). Its doesnt for me, Big, BIG issue. There is a small workaround ... to forward just hit reply and delete the originators email address and add a new one. Problem is, any attachments are removed.
Why on earth does a MS Product (WP7) NOT support another MS Product (Hotmail)?
Any ideas and suggestions on the laggy issue would be really appreciated, considering downgrading.
?
I guess no one else is having this problem. It was fine before the upgrade, just thinking of taking a gamble and resetting and reinstalling.
Also saw this article http://wmpoweruser.com/orange-uk-rogers-canada-delivering-8107-update-now/ stating that 8107 is being rolled out via Orange.
Any other thoughts or advice? I dont want to loose all my recent settings, SMS etc. on a whim.
Thanks in advance,
Rob
I have the verizon HTC trophy with 8107, interop unlocked, and I too have noticed lag every now and then. Especially when using wifi on IE. Have to reload a site ten times because it keeps timing out or I'll have to load another page and then go back to the one that won't load. I haven't noticed the speaker being louder or any battery improvements, but I definitely notice the lag.
I had a similar problem but already in trouble

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