Messaging settings disappear - General Questions and Answers

I'm running WM6.1 (20758) on QTEK 9090. It seems that messaging keeps details of new email accounts in RAM DISK, because both time that my battery has run down I've lost all my emails and account settings.
However when I try to recreate the account I get a message that the acount name is already in use and I have to create a completly new account.
Does anyone have a idea how to get emails and settings stored in a less volatile place?

Related

Pop Email is deleted upon reconnect

I have scoured the forums and found the fix for my gmail retrieval, but nothing for my pop3 acct. What do I need to do to keep my pop3 email on my device after I connect/reconnect? It deletes the recently checked mail after each update...
Somebody help please!
Solved!!! Problem was with my outlook deleting msgs off my pop server dispite all the boxes checked otherwise.
My PocketPC checks POP3 email every 15 minutes. I have a desktop machine that checks the same POP3 email every 10 minutes. When the desktop checks the mail, it removes it from the POP3 server. When it's retrieved from the PocketPC, it leaves the mail on the server.
If I'm away from my office for an extended period, I'll shut down my desktop email. That way it doesn't get deleted from the server and I can see it on the PocketPC.
Is this related to what you are doing?
Two Things to check:
1st - are you using the recent mode with Gmail? Basically, type in 'recent:[email protected]' instead of just '[email protected]' for your user name.
2nd - There are some config options under the advanced settings link in the email account edit feature. I don't have my phone in front of me right now, but try to edit your gmail account, and look for the blue hyper link that says advanced settings. It has some "delete options" in it.
I'm pretty sure that adding recent: will solve your problem, it did for me.

Gmail folder empty (Messaging)

Is anyone familiar with problems with Gmail? (gmail account under messaging)
Last week I added my gmail account to WM6 Messaging, which worked fine.
Today I wanted to do a clean install and removed my google account from messaging. But when adding my gmail account again, it does not show any emails anymore in my gmail inbox folder.
It is logging on and checking the email headers, when clicking on send/receive. I also am able to send email from my universal
I have the "WM6PRO_Business_AKU_0.7" from Laurentius&Beast installed (WM6PROBUSSINESSVC_V3)
Is there a way to "really" clean my universal (ie clean cache, folders, etc) I cannot find the folders where this emails are stored
If you are able to receive new e-mail messages on your device, your "problem" has to do with your Gmail account settings. Send a test message to yourself from another address and see if you can receive it. If you do receive it and you are certain that you want to download again all of your previous messages, login to your Gmail account, go to Settings -> Forwarding and POP and select "Enable POP for all mail (even mail that's already been downloaded)".
Most likely that should get you back your inbox (unless you had opted to delete downloaded messages after a certain period).
WRaymond said:
If you are able to receive new e-mail messages on your device, your "problem" has to do with your Gmail account settings. Send a test message to yourself from another address and see if you can receive it. If you do receive it and you are certain that you want to download again all of your previous messages, login to your Gmail account, go to Settings -> Forwarding and POP and select "Enable POP for all mail (even mail that's already been downloaded)".
Most likely that should get you back your inbox (unless you had opted to delete downloaded messages after a certain period).
Click to expand...
Click to collapse
When changing gmail settings to POP for all mail, it starts checking, then it receives a few old messages, which also shows up in my inbox. But when it finish send/receive, the messages disappear again. It also does not receive/show new messages.
Is there a way to clear messaging cache/setting completely (i have tried deleting my gmail account several times)
OK, I created a new Gmail account and did some tests. These are my findings:
1) In Gmail's POP settings if you set it to keep a copy of the downloaded message in your inbox, your messages never get deleted on the WM6 mail client.
2) If you set it to archive downloaded messages, all mail that has been moved from inbox to the archives gets deleted on the Universal.
3) If you set the mail client to download only a part of the message (say 2K), messages that are above that limit don't get archived (probably because they are never completely downloaded).
4) Any messages that were below the specified size to be downloaded, stayed in my device's inbox, even after they were archived in Gmail.
I suppose that if you want to be able to see all your messages on your Universal you should move them from the archives to your Gmail's inbox, set Gmail to keep downloaded messages in its inbox and re-enable the POP setting for all mail.
Try that and tell us how it goes.
I just tried it with a other gmail account, which works perfectly on my universal.
Also with a pop client on my pc (on same network) receives messages and shows them.
Messages that were download were not archived (gmail is setup to keep an email copy in the inbox). They were still visible in gmail webmail. I'f tried several settings, but no improvement on my universal :-(
When clicking on the send/receive button, it displays "checking message [number]/362" So it looks to me the device thinks it already has the messages in his inbox. But the device also does also not see new messages.
Just a thought:
In my test account I had about 30 e-mails, varying in size from 1KB to 12MB. The first time I pressed the "Send/Receive" button, "checking message 1/30" was displayed for quite some time until it started downloading messages. Same thing when I deleted some messages and added some new ones: "checking message 8/17" was displayed for about two minutes before it actually downloaded something.
Perhaps the number and size of e-mail messages you have is overwhelming to the device and it needs a lot of time to process them?
plenty said:
Is anyone familiar with problems with Gmail? (gmail account under messaging)
Last week I added my gmail account to WM6 Messaging, which worked fine.
Today I wanted to do a clean install and removed my google account from messaging. But when adding my gmail account again, it does not show any emails anymore in my gmail inbox folder.
It is logging on and checking the email headers, when clicking on send/receive. I also am able to send email from my universal
I have the "WM6PRO_Business_AKU_0.7" from Laurentius&Beast installed (WM6PROBUSSINESSVC_V3)
Is there a way to "really" clean my universal (ie clean cache, folders, etc) I cannot find the folders where this emails are stored
Click to expand...
Click to collapse
Hi there,
I had the same "problem" some time back.
Through google I found that all mail that has been downloaded ones by a mobile or maybe even by pop method, this mail will NEVER again be send when trying to download, even when your device is renamed etc. or even another device.
I did find one "sollution"
When you add recent before your email accountname, like "recent:[email protected]" you will ALWAYS receive the last 30days of history of emails.
(also handy, if you use more than one mobile device and or pop mail program, because you will always receive your mail on both !)
greetings,
Wout
wout said:
Hi there,
I had the same "problem" some time back.
Through google I found that all mail that has been downloaded ones by a mobile or maybe even by pop method, this mail will NEVER again be send when trying to download, even when your device is renamed etc. or even another device.
I did find one "sollution"
When you add recent before your email accountname, like "recent:[email protected]" you will ALWAYS receive the last 30days of history of emails.
(also handy, if you use more than one mobile device and or pop mail program, because you will always receive your mail on both !)
greetings,
Wout
Click to expand...
Click to collapse
Ok, thanks I will try that. (When setting up the gmail account again, it automaticcaly says the "recent" accountname. Untill now I just removed the it
Just tried it, and it works. Thanks all for your help!

Partially lost email account

Have an exchange account set up and also a Gmail IMAP account setup. Both have been working fine since Friday when I got the phone and flashed to NATF 1.1.
I rebooted my phone this morning following a Advance Config change to turn off Assisted GPS and now from the TF3D mail page, I can see my Gmail account, flip thru the messages there, but I can't open them or go to my inbox. Pressing inbox sends me to the account picker which only displays Messages and Exchange. If I'm in my Exchange inbox and flick to the next account, I can get to messages but not Gmail. If I try to add a new account named Gmail, it refuses since there is an account already by that name.
Is there any way to recover or delete Gmail without it appearing in the Account list?
pkley said:
Have an exchange account set up and also a Gmail IMAP account setup. Both have been working fine since Friday when I got the phone and flashed to NATF 1.1.
I rebooted my phone this morning following a Advance Config change to turn off Assisted GPS and now from the TF3D mail page, I can see my Gmail account, flip thru the messages there, but I can't open them or go to my inbox. Pressing inbox sends me to the account picker which only displays Messages and Exchange. If I'm in my Exchange inbox and flick to the next account, I can get to messages but not Gmail. If I try to add a new account named Gmail, it refuses since there is an account already by that name.
Is there any way to recover or delete Gmail without it appearing in the Account list?
Click to expand...
Click to collapse
You might have better luck posting this in the Question and Answers forum. It's a general question that applies across devices, so you will get more eyes on it there.
http://forum.xda-developers.com/showthread.php?t=441333
I just added another Gmail2 account. It's annoying to have 3 accounts on the TF3D, but I'll probably flash something else in a couple days anyway, so why bother?
Thanks for the tip though.

Unusable Outlook accounts after Hard reset

After a hard reset, I have to setup my email accounts. However, I am unable to use the account names I used before. Furthermore, applications that can read your emails will show these accounts even though they are not usable and not setup in Outlook. Does anyone know where I can delete these accounts completely and reuse the account names?
Thanks.
I have done a search, but I did not see any solutions only the same issue.
atilt said:
After a hard reset, I have to setup my email accounts. However, I am unable to use the account names I used before. Furthermore, applications that can read your emails will show these accounts even though they are not usable and not setup in Outlook. Does anyone know where I can delete these accounts completely and reuse the account names?
Thanks.
I have done a search, but I did not see any solutions only the same issue.
Click to expand...
Click to collapse
Are you really sure Hardreset was successful??? it seams to me the device has still previous data
Pretty sure. It reloads Windows Mobile, does the screen calibration, and then loads up.
hard reset is format. it is impossible that email accounts stay there are you hard reset unless there's some automatic setting of email accounts you've been using or that the rom contains those email accounts..
if the application used to read your mail was in your storage card, this maybe why it still reads the email accounts.
atilt said:
Pretty sure. It reloads Windows Mobile, does the screen calibration, and then loads up.
Click to expand...
Click to collapse
I fully agree with nir36.. if you have used before flexmail and you have stored emails on your memory card then you will have such case as you do.
you can define new email accounts or define the old ones in Messaging in windows mobile..
then it will coordinate with your mail application
I don't use any external mail application. Only an application shell like PointUI. Someone suggested SKTools to delete the accounts that aren't really there any longer. However, you have to pay for SKTools. Does anyone know of a similar application or even better what SKTools does to delete those accounts?
something doesn't add up here...
email accounts can be deleted through messaging... you don't need sktools for that.
atilt said:
I don't use any external mail application. Only an application shell like PointUI. Someone suggested SKTools to delete the accounts that aren't really there any longer. However, you have to pay for SKTools. Does anyone know of a similar application or even better what SKTools does to delete those accounts?
Click to expand...
Click to collapse
I believe the person mean to delete any Message database that might left.. Again if you have hard reseted definitely there should be no traces of Mail Database left over.
However first would you please tell us your device and the ROM that you are using. furthermore Regarding creating new Email Account.. Please take out your memory card.. soft reset and without the card inside you try to create the emial account that you were not able to create. Please let us know what result you got

[Q] Show all emails

I have several accounts set up on my phone, all send and receive ok, but when I open up any of the accounts (except the exchange account) they only show unread mail. Any other mail in the inbox is not visible, although when on my computer outlook displays all inbox mail. Only had the phone a few days and cannot see what I settings I need to change, cannot find any threads relating to this.
It's a pain because I cannot lookup previous emails for info. etc.
Thanks in advance if anyone can point me in the right direction
IMAP vs POP
I am assuming that you have your outlook set up to access your email account using POP which causes Outlook to physically download and remove the data from the server. If you change your Outlook settings to use IMAP instead then the data will live on the server and you can access it from your computer, your phone, another computer using web-access etc.
To get this set up you can search the web for IMAP directions for your specific provider and outlook along with your phone.
Hope this helps.
Bob
Try to increase the sync duration for the seperate accounts. Are you going to individual accounts or trying to look at it from the combined view. Removing the account and adding back might help too.
Thanks for the replies, I had worked around the problem by forwarding any email from the 2 problem accounts to gmail. However they are POP accounts so will try altering to IMAP to see if that cures the problem.
Thanks again

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