Hello everyone.
I am working on a business thesis about mobile commerce (m-commerce) and I am trying to get the thoughts & opinions of consumers. It would be very helpful to my studies if some of you would volunteer to discuss and answer a few of the questions listed below. Feel free to comment on others’ thoughts. Do not worry if your opinions are or are not the same as others. All opinions matter.
A very basic definition of mobile commerce is the purchase of goods or services with a mobile device. However, our discussion is focused on mobile phones.
Some examples of m-commerce include downloading software & ringtones, paying for bus/movie tickets, accessing banking information, and etc. on your phone.
Please discuss any of the questions below that you would like.
* Do you use your phone for making any financial transactions or purchases? If yes, what type? If no, why not?
* Have you had any experiences with using mobile phones for purchases? If yes, please explain. If no, why not?
* What mobile phone services do you find yourself using the most and which ones do you find the most useful? Why?
* Does price effect your decision to use mobile phone services? If yes, please explain.
* What might motivate you to use mobile commerce?
* Do you have a need for on-the-go internet connectivity? If yes, how do you achieve this goal? Please mention the types of devices and/or services you use for this.
All comments are appreciated! Thank you
EDIT: Sorry, If this thread is in the wrong section please move.
Bump.
Maybe I'm asking for too much? Even answering one question would be a great help!
Thanks in advance
I'll bite...
I've never had the guts to make a purchase over my phone. I guess I don't have a reason to have confidence that my information will be secure. I prefer my home PC.
I do check my bank account balance via text every once in awhile. My bank offers the service and has guaranteed it.
I don't have a "need" for a data plan, I live with Wifi only - which is available everywhere I go mostly. I don't feel I "need" a cell phone at all, let alone a PPC. I like my Raphael. I like it a lot, but it is definately not a need.
I use the calendar and contacts to death (sync'ed). I use the phone and text. I use my PPC as a floppy to transfer files. I use wifi to get weather and read the news or watch a movie in bed. I much prefer my PC to browse porn or play games. Oh yeah, trying to do any productive work on my PPC can be done, but is terribly slow. It's good as an option if it's the only thing available.
To answer what might motivate me to use mobile commerce - I'd need confidence in security, I'd need zero headaches from hardware or software completing a transaction, and I'd need the product to be cheaper than if I waited to to get home to do it on my PC (or some form of incentive.)
I'm a cheap bastard though.
Well that's my honest opinions, hope u get something out of it. GL on your essay, dude!
Thank you very much for your input eudaemonic.
Anyone else care to comment?..don't be shy
*bump*
Hoping for just a few more comments.
Related
I've been informed, via work, that I must put together a report of what would improve customer satisfaction and the customer experience.
Obviously I have my own ideas, none of which upper management really enjoys. But I would love to get opinions form other users.
Now, I realize that XDA may not be the best place to ask. Most of us know how to resolve our own issues, and when having to visit a device support center just want the phone exchanged, quick and clean. With that being said, try and make your suggestions geared towards if you didn't know your device, or if it was for an electronic gadget you didn't know, or what your friends and family have expressed.
Please be as detailed as possible. It would be nice to see specific requests and what consumers specifically want to see. Do you want in depth answer? Do you just want your problems solved? What nuances would make the experiences better, ex- coffee in the lobby, types of magazines, interactions, children's play areas, etc...
How much time would you be willing for a transaction, keeping in mind we have to troubleshoot the issue. What would be acceptable and what wouldn't be. Do you prefer someone that jokes around, or someone that doesn't.
Any very specific details as to what YOU would want to see, how you want people to act, what information you want to be given and what you don't. If you want, go ahead and write a novel for your preferred customer service interaction experience with in depth details.
Any help would be appreciated.
what type of experience are you tailoring too? as in you want us to write about good customer service, but towards what? cosemetics? doctor appointments? computer repairs?
im kind of confused.
as for me, i like customer service to be the best it can be. Fun savy people who know how to keep a conversation while able to in depth tell me what is the problem with the device and how to fix it. Magazines at table near by with a few good reads is generally a good idea. Giving the customer a time fence of when they should expect repairs to be done is also good along with the company calling the customer themselves to tell them everything is done.
I'm actually gearing the info more towards a cell phone warranty/troubleshooting center. Trying to keep it as generic as possible. But looking for outside opinions to gear my reports on. Something outside of my ideas that I am able to present data with. I'm asking opinions frame multiple places. But ultimately the customer experience is what I'm after. And making sure customers happy and taken care of within reason, while resolving device issues.
Sent from my HTC Desire HD using XDA Premium App
I know everyone has their own ideas about politics. So if you are here to flame away about #OWS please do so in another place (start on FB). I am here as a mobile javascript developer who has been rooting and un-bricking Android phones for over 2 years, and as a supporter of the "cause".
So please flamers and trolls just move on..
There is no reason for me to explain here what #OWS is, and what it's about. Unless you have been living under a rock I think its pretty obvious that we are living in some very "strange times" to say the least. So strange that I am having to actually reach out to the XDA community to ask for help in doing such a project.
I am not a ROM builder, but I do know what's possible and hopefully by being apart of this process with some veteren ROM builders out there I can learn the tricks of the trade myself. Hell, if I don't get a response, then I suppose I will be doing this by myself none the less. But, I have hope that there are others that would see the benefits of this project becoming a reality.
#OWS and many other resistance movements have been infiltrated by government security, intelligence, and police units. This has made the act of coordinating "Actions" almost impossible because of leaks to Twitter, and the use of public message boards. There are actions going on every day in NYC right now as we speak, and this will only increase as we move into Spring and Summer. #OWS is finding that more often the police and security forces are there to meet them in mass force because of a lack of security and encryption practices on #OWS part.
Now, to us.. The idea of TOR and Proxies is not new, but to someone who isn't as technologically inclined as you the idea of a Rooted phone is sometimes hard to grasp. That is why I am looking to start a project like this.
So what's the project? I would like to enable OWS to be able to flash MetroPCS or some other kind of prepaid smart phones with a Rooted ROM and all the Android TOR tools installed. Orbot, Gibberbot, and OrWebV2. A doc will be created to explain basic Jabber client set-up, but we are obviously looking to host our own Jabber Server behind TOR if we can that these devices will eventually be used to connect with.
Please Google: guardianproject orbot
There will be some sort of centralized coordination of Jabber accounts on this server, but that is completely separate from what I am looking to do here. Access to these chat rooms will only be allowed when vetting of the individual has been done. Then and only when the community feels safe will someone be given a login/access to the private server. I want you, to work with me to explore the best method for us to do this. Lets start with US pre-paid, and then work out way to Europe.
There are many uses for TOR and Anonymization (mis?) software for mobile devices. As the threat of SOPA and PIPA and government firewalls continue to hold like gloomy clouds over America's conscious. We know that we must be prepared for when they turn the "internet off". Which they have already done during one protest that was organized by Anonymous. They shut down all cell sites in the BART station where the protest was happening, making coordination with the outside world impossible. The only way we will understand how we can be better prepared, is to start experimenting in the real world now. We can solve these problems. I want to solve them. Do you? We have to start somewhere, and before I and others can dev up a P2P bluetooth relay service of some sorts.. we need to get this done first.
I bet many of you are saying, "Simple beans".. and maybe so. but this simple project could mean the difference of people remaining free and people being in prison. I want guidance, and I would love feedback. This has become one of the most important projects in my life. I hope it may become one of yours.
So, any questions.. if not, then lets get to work and contact me! I would like to deliver this to #OWS by May 1st since I will be in NYC for May 1st General Strike.
Thanks, PM or reply if interested in helping out..
@Johnsin
you are on wrong forum in this forum you will not get more view just send pm to mods he will move to right place
Thanks.. will do. and we got movement on this..
Hello everyone, not sure if this is the correct place to ask this, so please correct me if it's not.
With all the informational videos you can watch on here, as well as youtube, of reviews on different hardware and software I'm wondering...
How do you get connected with these companies to review the products yourself? Do you need to be certified to do this, or do you directly contact companies like samsung, motorola, asus, etc.?
I'm very interested in this because I'm currently in the process of earning a degree in IT and I find it very useful to be able to provide information to people who are looking for this. Like I said, not sure if I'm asking in the right area, but if anyone has insight, please educate me.
Thank You
I think a lot of it comes from having cultivated a large audience - to be able for the companies to see your audience as large enough to offset the material cost. It's product placement for them, getting their name out there - but for that to be effective for them, they need to know you have a large audience and a good reputation.
I'd start working on your social media presence if you're serious about it - but that can be a lot of work and those guys who are at the top (the ones that get all the latest stuff) really had to work to get there.
Even then, I've seen manufacturers not want to work with reviewers.
I'd guess a good number are either simply reviewing as a hobby - buying what they want for themselves and reviewing it (I'm guessing this is the case for a lot of videos I've seen on YouTube) buying it out of pocket and hoping the money from ads recovers that cost.
Sent from my SGH-T999 using xda app-developers app
Thank you, pennycake, appreciate the quick response. I always wondered how they get to that point. Seems like a cool gig, I may research it a bit more!
That would be pretty cool to test all the new stuff first!
UnholyDecade said:
That would be pretty cool to test all the new stuff first!
Click to expand...
Click to collapse
^^
So, I'm creating this thread for a couple reasons.
1. I have an abundance of google play credit, but have everything I really need already.
2. Hopefully other newbies or seasoned vets can come here to find hidden gems.
I have some excess google play credit to spend. Question is, what do I want? Maybe a bunch of games? I'm really considering just spending it to help support some committed devs. Question is, who or what?
Maybe there's an app that I simply overlooked that I'll be kicking myself over if I spend it foolishly.
Recommendations please
Sent from my Nexus 6 using Tapatalk
most of it is s*** games.
i only use apps in the utility section. most seem like there for little kids.
Use AppLock to lock apps so nosy people cant open them.
I don't buy a lot of apps but like the previous post I mainly use utility apps.
Network signal apps are always handy when you're trying to figure out which tower you're hitting and the signal you coming through on. This information is especially useful if you are have a technical issue and need to get tech support involved. I find they do push back a little when you start overloading them with a bunch of information the average user doesn't have but being armed with information helps expedite resolving issues.
I recently started using a TV app. It's a preloaded app that has a built-in channel guide. The app also lets me use the phone as a TV remote.
With the number of available apps you just need to think about your daily life and see if there are any things you do a lot that there might be an app for that.
It looks like a little strange to me. Many many people don't buy paid apps because of the money and the payment policy. But, you are here looking for "How to spend my Google play credit to something worthy". Sorry I can't help you. There are few suggestions but I guess you've already check these out, Dynamic watch, Better battery stat, smart keyboard, pro compass, some launcher maybe....
Rickyzx said:
It looks like a little strange to me. Many many people don't buy paid apps because of the money and the payment policy. But, you are here looking for "How to spend my Google play credit to something worthy". Sorry I can't help you. There are few suggestions but I guess you've already check these out, Dynamic watch, Better battery stat, smart keyboard, pro compass, some launcher maybe....
Click to expand...
Click to collapse
@Cheetohz as it seems that you want to spent some bucks have a look HERE
(this is not a commercial thread)
I'm a father of two and they have been using the net since young age as I think the sooner they would understand the dangers and the positives it would be better than delaying the inevitable.
The backslash was that the oldest gain too much knowleged and has been online not behaving well.
I've surf around the XDA and Google and have not found an actual Android app that is cost effective and actually reliable enought to allow them to continue without supervision of all what they do.
Any suggestions out there, even from the more "dark side" ?
What I've found so far and a few comments on my opinion:
mod edit - paid services links and descriptions removed
I tend to go to the highstermobi app but not sure if there could be a better app with the missing features this one has.
Any comments or additional suggestions are so welcome!
according to Forum Rules
11. Don’t post with the intention of selling something.
Don’t use XDA to advertise your product or service. Proprietors of for-pay products or services, may use XDA to get feedback, provide beta access, or a free version of their product for XDA users and to offer support, but not to post with the intention of selling. This includes promoting sites similar / substantially similar to XDA-Developers.com.
Do not post press releases, announcements, links to trial software or commercial services, unless you’re posting an exclusive release for XDA-Developers.com.
Click to expand...
Click to collapse
I know you stated
(this is not a commercial thread)
Click to expand...
Click to collapse
but it looks like it
xanthrax said:
according to Forum Rules
I know you stated
but it looks like it
Click to expand...
Click to collapse
I understand, that is why I posted saying non commercial, how to you suggest me to make this question?
I definitely have no affiliation with any of this companies and actually I'm looking for something other than this as these do not fullfill my goal.
I can erase the reference to all apps. I wanted to avoid members to say "I did not google or search around".
Thanks for the help!
pauloviegas said:
(this is not a commercial thread)
I'm a father of two and they have been using the net since young age as I think the sooner they would understand the dangers and the positives it would be better than delaying the inevitable.
The backslash was that the oldest gain too much knowleged and has been online not behaving well.
I've surf around the XDA and Google and have not found an actual Android app that is cost effective and actually reliable enought to allow them to continue without supervision of all what they do.
Any suggestions out there, even from the more "dark side" ?
What I've found so far and a few comments on my opinion:
mod edit - paid services links and descriptions removed
I tend to go to the highstermobi app but not sure if there could be a better app with the missing features this one has.
Any comments or additional suggestions are so welcome!
Click to expand...
Click to collapse
Here is the issue that you will face. In many places apps like the ones you want are deemed illegal. Even if installing on your child's device. Might want to look into the laws where you are.
Apps like that are also not allowed to be talked about here so I hate to say it but you won't be finding any help on the matter here.
As a parent of twin teen boys. All I can say is sometimes you have to let them learn things on their own. You can't protect them forever.
pauloviegas said:
I understand, that is why I posted saying non commercial, how to you suggest me to make this question?
I definitely have no affiliation with any of this companies and actually I'm looking for something other than this as these do not fullfill my goal.
I can erase the reference to all apps. I wanted to avoid members to say "I did not google or search around".
Thanks for the help!
Click to expand...
Click to collapse
you can discuss about this apps but not linking them as you did with prices as well, are you interested on the price or usability , I would say the last so you can discuss about this. You already have an advice above so you can get feedback without linking them
zelendel said:
Here is the issue that you will face. In many places apps like the ones you want are deemed illegal. Even if installing on your child's device. Might want to look into the laws where you are.
Apps like that are also not allowed to be talked about here so I hate to say it but you won't be finding any help on the matter here.
As a parent of twin teen boys. All I can say is sometimes you have to let them learn things on their own. You can't protect them forever.
Click to expand...
Click to collapse
Thanks for the time to reply. You're right on all comments, but one is always afraid, specially because they are pre-teen.
Thanks.
pauloviegas said:
Thanks for the time to reply. You're right on all comments, but one is always afraid, specially because they are pre-teen.
Thanks.
Click to expand...
Click to collapse
The one that has gained knowledge from using the Internet would probably circumvent anything you did anyway, in a way, your plan would only fuel his fire to learn more to bypass whatever you do, so in effect, you'd be pushing him the direction you don't want him to go even faster than if you just left it alone. With that particular child, you'd have to completely restrict their access to the internet, which is virtually impossible in today's world.
DO NOT CONTACT ME VIA PM TO RECEIVE HELP, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Droidriven said:
The one that has gained knowledge from using the Internet would probably circumvent anything you did anyway, in a way, your plan would only fuel his fire to learn more to bypass whatever you do, so in effect, you'd be pushing him the direction you don't want him to go even faster than if you just left it alone. With that particular child, you'd have to completely restrict their access to the internet, which is virtually impossible in today's world.
DO NOT CONTACT ME VIA PM TO RECEIVE HELP, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Click to expand...
Click to collapse
Exactly. Not to mention that with the schools and topics of learning these days. They probably already know how to bypass it. I was amazed the first time I caught my boys sending messages encrypted in their pictures. When I asked where they learned it, they learned it in school. This is when came to understand that there was nothing I could really do about it.
We always want our kids to surpass us. Which they normally do but that comes with some hard pills to swallow as a parent lol.