Internet connection problem ! - General Questions and Answers

Friends,
I am using HTC Touch. i ve installed gprs settings for vodafon india. internet is working very well. no problem in that. but when i setup a mail like yahoo or gmail at (start>messaging> outlook mail> [email protected]) . Setting is done. i can send and receive mails through wi fi , so mail setup is ok. BUT when i send and receive through our pre installed gprs settings it is not working. Message given check the internet connectivty. while through this setting i can exlore any web site through opera or internet explorer.
Any suggestion to solve this ? u ll help me a lot. as i want to set up a scheduler for mail checking and everywhere wifi is not available. my mail id is [email protected].
Thanks.

I'd call the service provider to make sure I didn't miss any settings required I forgot to use...
or maybe.. it's the ISP's problem itself.

Ive seen this before when using exchange mail. Make sure you check in settings/connections that "programs that automatically connect to internet" are you gprs settings (vodafone) whilst programs that "automatically connect to a private network" are set as my work network.

I can connect through WiFi, but not through GPRS
I have a similar problem. I've set up a POP3 account in my Outlook, and I need to be able to connect through GPRS and retrieve mail when I am away from my office.
When I choose "The Internet" in Outlook > E-mail Setup > Advanced Server Settings > Network Connections and I enable WiFi, it connects and retrieves mails.
If I switch to "Mobile Internet", it connects to GPRS when I hit "Send/Receive", but I get the following error: "Cannot connect to the incoming mail server. Be certain that the server name is correct, then try again to send and receive mail"
Is there any way to make this work through GPRS?

Related

Connection problems XDA2

Could someone please be of assistance?
I’ve set up my connection as follows:
My Connection: Cellular Line GPRS, Access point name: Internet. With this I’ve been able to surf the net and send and receive e-mail (obviously having set up e-mail accounts).
Then I set up MMS with settings I received from my service provider.
Now under settings (manage existing connections) it lists: Auto Pick, MMS GPRS & My connection.
I assume auto pick selects which service to use i.e. if you are using Internet Explorer it should select My Connection Internet and if you select MMS Composer, it should select MMS GPRS. Unfortunately mine does not. On Auto pick it selects the first service after it which is MMS GPRS.
Have I missed a setting?
Thanks
Calli ( Rom 1,72 Radio Version 1337.24)

MSN Messenger fails to login

Hello,
I've tried searching the forums, but couldn't find an relevant threads. I've got Pocket MSN Messenger (not the live messenger beta) on my Hermes but I can't connect to the service. Every time I try I get an error message saying that the device couldn't connect to the service.
I'm on T-mobile, with the £7.50 web'n'walk data tariff and am in an area with 3G coverage.
Does anyone know what the problem is or what I can do to sort it out?
Cheers
Paul.
Are you able to connect to the Internet through Pocket IE? If so, if you have proxy server settings set up (Start -> Settings -> COnnections [tab] -> Connections [icon] -> Set up my proxy server), try fiddling them, and re-connecting. That may work.
Connection to the internet is fine for everything (Internet Explorer, SPB Weather, push email), but I don't connect through a proxy server.

WinMo 6.1, Messaging and VPN

I have a Windows Mobile device 6.1 Pro.
I have Messaging setup to collect my personal emails from the Internet via my HSDPA connection.
I also have an account for my work email (POP3) which I collect via the company VPN.
This is my problem, and it's something I've lived with for a long time as I don't think it can be changed. Maybe you guys can help.
I open Messaging and switch to my work email account. I have the Network Connection set to use 'Work' Settings, and in the Work settings I have my VPN connection.
If I open Settings, Connections and click and hold on the VPN settings I can connect manually. Now I have a VPN connection and I can send and receive mail.
However, I want to be able to Send/Receive and for this to be automatic, so when I do this, if there's no 3G, it connects first, then the VPN connection is triggered, and the connection is established - however, in the mean time Messaging has gone off to try to find email from my work servers on the Internet, and always fails obviously. If I Send/Receive again, it connects right away as the VPN connection is already established from the first attempt. Email is sent and recieved as you would expect.
My problem is Messaging doesn't wait long enough for the VPN connection to be established, and although it triggers it, it tried to collect email before it's finished connecting, then I have to try again.
Or connect the VPN manually, but this is many clicks and not so User Friendly for staff who aren't so WinMo savvy.
Is there a way to have Messaging wait long enough for all relevant connections to be established before trying to find the mail server??

WinMo 6.1, Messaging and VPN

I have a Windows Mobile device 6.1 Pro.
I have Messaging setup to collect my personal emails from the Internet via my HSDPA connection.
I also have an account for my work email (POP3) which I collect via the company VPN.
This is my problem, and it's something I've lived with for a long time as I don't think it can be changed. Maybe you guys can help.
I open Messaging and switch to my work email account. I have the Network Connection set to use 'Work' Settings, and in the Work settings I have my VPN connection.
If I open Settings, Connections and click and hold on the VPN settings I can connect manually. Now I have a VPN connection and I can send and receive mail.
However, I want to be able to Send/Receive and for this to be automatic, so when I do this, if there's no 3G, it connects first, then the VPN connection is triggered, and the connection is established - however, in the mean time Messaging has gone off to try to find email from my work servers on the Internet, and always fails obviously. If I Send/Receive again, it connects right away as the VPN connection is already established from the first attempt. Email is sent and recieved as you would expect.
My problem is Messaging doesn't wait long enough for the VPN connection to be established, and although it triggers it, it tried to collect email before it's finished connecting, then I have to try again.
Or connect the VPN manually, but this is many clicks and not so User Friendly for staff who aren't so WinMo savvy.
Is there a way to have Messaging wait long enough for all relevant connections to be established before trying to find the mail server??

HTC HD2 Email Error Synchronizing

Hi All,
Sorry if the answer is somewhere I have tried my best for searching through forums but couldn't find any solution.
I have bought an HTC HD2 was on O2 but got it unlocked.
I'm using it with Orange. The internet and everything seems to work perfectly fine but I can't get emails through internet. Everytime I get the same message i.e. Error Synchronizing" cannot connect with current connection settings. To change your connection settings, tap Settings.
It's the same message either I try to access my yahoo email, googlemail or hotmail.
I have tried changing internet settings, email settings but no success.
Funnily enough I get email with no problems once my HTC HD2 is connected through WiFi.
I'll be very thankful to you if anyone could help my sorting out my frustration.
Thnx
Was having same problem - Try this-
Hi,
I think I was having the same problem today (HTC HD2 on T-Mobile). I had Outlook synchronization working fine to my work email, however when I tried to setup an IMAP connection to my ISP email (PlusNet) I was getting the error you mention.
After some experminentation/research I found the answer (for me):
forum.xda-developers.com/showthread.php?t=302066&page=4
--------------------------------------------------------------------------------
I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.
I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).
So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.
Hope this helps save someone some time somewhere!
LLOYDY
--------------------------------------------------------------------------------
Now working fine.
HZone
Thanks
Nice one Lloydy I was having exactly the same problem. My phone now works perfectly. I definately appreciated your post.
thanks!!
perfect man
Back to the HD2 for a minute... I have exactly this problem, and the Telstra ROM in my HD2 does not give me quite the same menu options as described above. For example there is no "advanced" option in the mail outgoing server setup page. Where else can I find it??
TIA
..Neil
hzone said:
hi,
i think i was having the same problem today (htc hd2 on t-mobile). I had outlook synchronization working fine to my work email, however when i tried to setup an imap connection to my isp email (plusnet) i was getting the error you mention.
After some experminentation/research i found the answer (for me):
Forum.xda-developers.com/showthread.php?t=302066&page=4
--------------------------------------------------------------------------------
i just had this issue on my new htc touch pro (on t-mobile uk) stock rom.
I've been pulling my hair out over this for a few hours and finally solved it. For me the issue seem that when t-mobile downloads all its settings to the phone the internet service is called "t-mobile internet" where the email settings aare trying to use "internet" (which then no longer exists).
So in short - this is how i fixed it...
At you mail inbox: Menu > tools > options > click ur email account > edit account setup > press next until you get to the outgoing (smtp) mail server settings page > click the advanced server settings link at the bottom > change network connection to your internet provider instead of the default "internet" (e.g. Mine's "t-mobile internet") > carry on thorugh the pages until finished. It should now connect without the error synchronising message.
Hope this helps save someone some time somewhere!
Lloydy
--------------------------------------------------------------------------------
now working fine.
Hzone
Click to expand...
Click to collapse
thanks much works great lloydy:d:d:d
Back to the HD2 for a minute... I have exactly this problem, and the Telstra ROM in my HD2 does not give me quite the same menu options as described above. For example there is no "advanced" option in the mail outgoing server setup page. Where else can I find it??
TIA
..Neil
Click to expand...
Click to collapse
same here, can we have more detailed instructions on the htc hd2, there isnt and advanced option even with stock rom. Please make this clearer
I was having the same problem, only switching it to T Mobile Data instead of T Mobile Internet (which is what it was set on) worked...maybe it's just the switch and forcing the connection to recalibrate itself is what works...
Love this forum.
Thanks guys, worked great, yey!
Just figured it out and it works now - woohoo!!
To get to the "advanced" setting in the email config.
Click Start
Click email (in the programs menu page)
Highlight your email account (eg gmail)
click menu
select options
click gmail
click 'edit account setup'
click next/next/next.. until the smtp setup page
click 'advanced server settings'
select the proper network connection (eg Telstra internet)
Then done next/next/finish
And voila you can synchronise
Thanks Lloydy - I have also been pulling my hair out. Just one question though. Will emails be sent/received by wi-fi if wi-fi if is connected rather than using up data allowances of 3g/gprs. I tried going into the setting and turning off the data connection and then send/reeive email but the phone has a habit of turning the data connection back on on its own.
Another big thanks from me. Sorted my sync problem at last.
I'm on Q-Tel Hala (pre-paid) out in Qatar.
I've bookmarked this page for future reference.
Cheers, John
hzone said:
Hi,
I think I was having the same problem today (HTC HD2 on T-Mobile). I had Outlook synchronization working fine to my work email, however when I tried to setup an IMAP connection to my ISP email (PlusNet) I was getting the error you mention.
After some experminentation/research I found the answer (for me):
forum.xda-developers.com/showthread.php?t=302066&page=4
--------------------------------------------------------------------------------
I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.
I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).
So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.
Hope this helps save someone some time somewhere!
LLOYDY
--------------------------------------------------------------------------------
Now working fine.
HZone
Click to expand...
Click to collapse
That was the sollution for my problem exactly
Oh man, you are GOD! Last 10 days iam trying to setup mail and finally i found your post. Thanks a lot!

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