I've read through several posts regarding resetting my HTC Touch pro but nothing is working. My touch screen stopped working - it doesn't do anything when I tap the icons on the screen. The keys still work but the screen is not working.
With the power off I tried holding down the volume button while pressing the round "enter" button and then pressed the power on button. The only message I get is "you are about to power off the device, you will lose any information not saved". I've also tried holding down the down volume button while holding the enter button and then using my stylus hit the "reset" button on the bottom. This didn't do anything either - I hate this phone!
The phone is on the Alltel network.
How I hard reset my 6850 HTC Touch Pro
Using the recommended method I was not able to hard reset my phone after installing a custom ROM I maid using PPC Kitchen. But what I tried that did work was, Phone off (not just asleep), holding the volume down button, while holding down the round "enter" button, while holding down the power button, then also holding down the reset button holding down all these buttons worked. I did not have to hold them for long till the text instructions came up and I followed them. Let me know if this works for any of you.
Frustrated HTC Owner said:
I've read through several posts regarding resetting my HTC Touch pro but nothing is working. My touch screen stopped working - it doesn't do anything when I tap the icons on the screen. The keys still work but the screen is not working.
With the power off I tried holding down the volume button while pressing the round "enter" button and then pressed the power on button. The only message I get is "you are about to power off the device, you will lose any information not saved". I've also tried holding down the down volume button while holding the enter button and then using my stylus hit the "reset" button on the bottom. This didn't do anything either - I hate this phone!
The phone is on the Alltel network.
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Click to collapse
Welcome to the forum
Here instructions on hot to hard reset
http://wiki.xda-developers.com/index.php?pagename=Raphael_For_Beginners#Hardx20.Reset
It´s highly recommended to read the Wiki!
Hope it helps
Good luck,
p.d. If you hate your phone please dontate to me
I had the same issue. And it did not work for me either. I found this alternative way to hard reset from another site.....
Start/Settings/System and find Clear Storage and that will hard reset your device.
Related
My vox keeps on restarting when the microsd card is inside, and when it's outside its just doesn't getting to the home screen. It's getting stuck on the second HTC logo.
It is after I did soft reset to my device after I used the SDA_ApplicationUnlock and the new comm manager style (list):
http://forum.xda-developers.com/showthread.php?t=355490
I've tried hard reset:
http://www.modaco.com/index.php?showtopic=255861&mode=threaded
And it doesn't seam to work... ):
When I push all the 3 keys altogether when the VOX is off the phone doesn't even turn on, just pushing only the power button turning the VOX on.
So, how can I rescue my VOX?
By the way, I soft reset my VOX by pulling outside the SIM slot and then pushing it back inside.
to hardreset you have to :
1. turn off the phone
2. press and keep pressed the 2 softkeys
3. press power button for about 2 sec
4. release the power button, but keep the other 2 keys pressed about one more sec
5. a black screen will aprear with some white text asking for hardreset confirmation.
good luck
Nothing happens… only when I press just the power button the phone turning on.
Maybe I don't know what are the two softkeys?
Help!
the sokt keys are the 2 keys between the home and back keys and the d-pad, ie the keys above "1" n "3"
hth
Well, I was wrong about the two softkeys. But its still doesn't seem to work.
When I follow the instruction above the phone is turning on, as usual, but nothing else happens (the phone still gets stuck at the second HTC logo).
when you press the power button even if the screen lights up keep the pw button pressed for 2 sec then release it but keep the other 2 but. pressed
Still doesn't work, its continuing to the screen with the "windows mobile" logo.
I had the same promblem, fixing by removing SIM and go ahead
1. turn off the phone
2. press and keep pressed the 2 softkeys
3. press power button for about 2 sec
4. release the power button, but keep the other 2 keys pressed untill...
5. a black screen will aprear with some white text asking for hardreset confirmation.
Greetz BAUr SImon
Hi It still doesnt seem to work with me.
Because i have the same problem and i tried to do all the things from above.
This is bad. man my phone doesnt work.
That's strange, if the phone can go as far as the second htc screen I thought it should be able to hard reset.
Also make sure usb cable is not plugged in while you try to hard reset. I just tried it and I don't get the white text on black screen when I have the cable in.
ן succeeded in doing a HR a couple of days ago, but I forget to write it down here.
The instructions are:
1. Take out the battery of 5 sec.
2. Put in the battery.
3. Press the two soft keys (above 1 and 3), and don't stop pressing.
4. Press the power button. The sec the green light blink, next to the HTC logo, you remove your finger from the power button (this is what no one told me).
5. You are asked to press the SEND button to confirm the HR.
lastOne said:
to hardreset you have to :
1. turn off the phone
2. press and keep pressed the 2 softkeys
3. press power button for about 2 sec
4. release the power button, but keep the other 2 keys pressed about one more sec
5. a black screen will aprear with some white text asking for hardreset confirmation.
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Click to collapse
lastOne said:
when you press the power button even if the screen lights up keep the pw button pressed for 2 sec then release it but keep the other 2 but. pressed
Click to expand...
Click to collapse
are you sure nobody told you that ?
Sorry, let me rewrite myself:
I didn't fully understand this instruction, and if I didn't understand it good enough maybe other people would understand it as me. So I wrote a farther instruction.
I had an issue with TomTom and had to do a factory reset on the device. I just thought I'd post the instructions for those who might need to perform this actions.
With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see a message on the screen. Release the TALK/SEND, END and POWER buttons. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset. Once the restore screen appears press Volume Up to restore the device to its factory settings or any other button to cancel. Once complete press Volume Up to reboot.
Caladose said:
I had an issue with TomTom and had to do a factory reset on the device. I just thought I'd post the instructions for those who might need to perform this actions.
With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see a message on the screen. Release the TALK/SEND, END and POWER buttons. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset. Once the restore screen appears press Volume Up to restore the device to its factory settings or any other button to cancel. Once complete press Volume Up to reboot.
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Click to collapse
You could also go into the memory settings and tap on the "clear storage" tab then make sure the top option says "factory default" then type 1234 on the bottom, then tap ok, and it will do the exact same thing. This obviously will work only if your tp2 is responsive and not frozen.
I had an issue where my phone WOULD NOT (attempted MANY times) hard reset. (I had installed the "Slide2ShutdownPowerKeySetup_v1.1" and I suspect this may have been the issue -- although I certainly do not have proof of that.)
Here is the HARD RESET procedure that finally worked:
"Push and hold 'send' and 'end' key. Using your teeth, push and hold the 'reset' button with the stylus. Finally, push the power button. (all three need to be pressed down when you hit the power). The tri-color screen flashes, then a white screen gives the standard warning of the hard reset."
Thanks to spunks74 for this information found in Post #6 here: http://forum.xda-developers.com/showthread.php?t=568631&highlight=hard+reset
ksawatsky said:
I had an issue where my phone WOULD NOT (attempted MANY times) hard reset. (I had installed the "Slide2ShutdownPowerKeySetup_v1.1" and I suspect this may have been the issue -- although I certainly do not have proof of that.)
Here is the HARD RESET procedure that finally worked:
"Push and hold 'send' and 'end' key. Using your teeth, push and hold the 'reset' button with the stylus. Finally, push the power button. (all three need to be pressed down when you hit the power). The tri-color screen flashes, then a white screen gives the standard warning of the hard reset."
Thanks to spunks74 for this information found in Post #6 here: http://forum.xda-developers.com/showthread.php?t=568631&highlight=hard+reset
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Click to collapse
Thanks, that works perfect
verizon version the end and power key are the same....
I've been trying this over and over and all I get is the initial bootup screen.
I hold down the Volume Down, Enter (center circle button) and then use the stylus to hold down the Reset button. I hold all 3 down at the same time.
Every time I do this the phone reboots as if I only pressed the reset button using the stylus.
I've tried holding all 3 down for over 5 seconds and I've also tried releasing the reset button first and continuing to hold down the Volume Down and Center/circle button (which is the way described here on xda) and all it does is do what I believe is a soft reset.
Shouldn't I be seeing a screen saying it's going to delete all data?
What am I doing wrong?
EDIT: I should mention, I just finished installing TAEL's new rom ([ROM][WWE][PRO|FUZE][WM6.5.5.5|23518][14JAN10] TAEL ROM v3.23518 • SENSE EDITION • ), which is a windows mobile 6.5 rom, but every time I try the hard reset it's showing windows mobile 6.1. Although it does show TAEL rom at the initial screen where it also shows the wrong windows mobile version.
hard reset fuze
You must keep holding the volume up and the circle button pressed AFTER you remove the stylus. this should take you to the RGB screen and then instructions on how to continue.
Good luck
Actually, that method didn;t work for me either.. but this one did...
Take out the battery... put the battery back in...
Press and hold the CENTER BUTTON and VOLUME DOWN... While still pressing them press and hold the POWER button. Then you will get a screen saying press volume up to hard reset...
I hope that works for you
That was so easy! Thanks.
Teej53214 said:
Actually, that method didn;t work for me either.. but this one did...
Take out the battery... put the battery back in...
Press and hold the CENTER BUTTON and VOLUME DOWN... While still pressing them press and hold the POWER button. Then you will get a screen saying press volume up to hard reset...
I hope that works for you
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Click to collapse
Xino1 said:
You must keep holding the volume up and the circle button pressed AFTER you remove the stylus. this should take you to the RGB screen and then instructions on how to continue.
Good luck
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Click to collapse
Many people often let go of the buttons before it turns back on.
Note: You can release the reset button but still have to hold Vol Down and Center to get to the Bootloader.
Hi, I have been flashed TAEL ROM, radio last month. Everything running fine until early of this morning.
I have not do any changes recently.
suddenly this morning I could not turn on the phone from standby. So I soft reset it, right after soft reset, it keep on reboot itself after reach TAEL ROM screen, sometimes after Windows Mobile screen.
I tried to get into bootloader screen but the nothing happened.
the reset button seems like cannot function now.
I press and hold vol down button then press on Reset but phone have no respond at all...
Anyone have experienced this and solved it?
Thank you!!
Try pulling out the battery for a while. That fixes this problem sometimes.
I would try a hard reset, if things do not improve.
Had to do one yesterday and it took me some time to find out how it's done for this phone so if you're not familiar with it here it comes:
1) Turn off the phone (take out battery for 5 sec, then put it back in)
2) Hold volume DOWN button and press the centre of the circle (enter button)
3) While holding those 2 buttons, power up the phone (and keep pressing this combination until you enter into bootloeader)
4) When in bootloader (I normally keep the volume DOWN and Enter button pressed, until I see the message in bootloader saying that in order to hard reset I should press volume UP, or any other key to cancel).
Hope this helps, and remember that you'll loose everything (programs, contacts, SMS, etc) if you do this.
Good luck.
Remove your sim and sd card before doing the hard reset..right?
It's not necessarily REQUIRED, but it is recommended.
I have tried hard resetting my phone, but I cant' get it to work. With the phone off, I hold the "volume down" key and press the power button. If i press the power and release quickly, nothing happens. If I hold it long enough for anything to happen, the phone just starts up normally. What am I doing wrong?
Also, If i reset the phone from the privacy menu, does it do the same thing as the above method?
no idea on the second question but try holding the volume up and down at the same time and then pressing the power button until it starts to boot. Continue holding down volume up and down and release the power button once it starts booting. Let us know if this did it for you.
I think you need to hold the volume control button (both Up & Down together) and the Power button until the Reboot screen appears.
Yea but none of the options will reset my phone...
My son was playing with the pattern lock and locked my phone, recovery using gmail username/pass don't work, so I need to hard reset it...
I've done the "delete all user data" and "delete cache data"
But it hasn't removed the lock... and I see my wallpaper is still the same...
Any other ideas... I am stuck with a $200 paper weight right now!!
Update: Fantastic!! Called Samsung, they said it's a bug and I need to send it in to be reflashed... hell no, back to the AT&T store I go... EXTREMELY dissapointed in AT&T / SAMSUNG.... It appears the standard Vibrant S can reset to factory settings!
Thanks,
Rich