I have an Alltel Vogue that I need to send back under warranty due to a screen issue/blemish that is affecting functuality of the phone. I have loaded a different ROM and my question is do I need to reload the stock ROM before I send it back? Please advise as I need to send back this Friday. I have hard set the phone. I appreciate any guidance.
Thanks, Scott
scottfx said:
I have an Alltel Vogue that I need to send back under warranty due to a screen issue/blemish that is affecting functuality of the phone. I have loaded a different ROM and my question is do I need to reload the stock ROM before I send it back? Please advise as I need to send back this Friday. I have hard set the phone. I appreciate any guidance.
Thanks, Scott
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Loading a cusom rom and custom Spl voids your warranty. If they find it on your phone, they will not honor your warranty. Your two choices are to send it back as is and hope that they do not check ( potentially expensive gamble .) Or to retun it to original rom and Spl.
Thanks for responding. How do I return it to my orginal ROM? Where can I find it and know it is what was on my phone. I appreciate your help.
scottfx said:
Thanks for responding. How do I return it to my orginal ROM? Where can I find it and know it is what was on my phone. I appreciate your help.
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I am sorry if this sounds insulting, it is not meant to be, but you just dove right in with no clue ? Flashed a custom spl and custom rom with no idea what your stock rom was or how to go back ? Or did you just upgrade with another Altell rom ?
Look here for the stock rom
http://forum.ppcgeeks.com/showthread.php?t=19071
It was not a rom that was cooked by someone. It was from the HTC website listed as an upgrade for Alltel Vogue. It upgraded the ROM and Radio to include evdo and gps. The rom is no longer listed on their website. My thoughts are to send it as is. Do you know if this type of upgrade would void my warrenty? I appreciate all your help.
if it's an htc rom, you should be fine.
Thank you for your assistance
Scott
Related
hi, need to send my touch pro off for repair.
its an o2 serra officially but i got rid of that rom and radio way back.
where can i find the rom and radio which i need?
alternatively is it ok to flash any official htc rom or does it have to be o2's for it to be covered by the warranty?
thanks
checked their site ?
tried to google it?
if they will void your warrenty if you have a custom
or htc rom on is hard to say not being rocket scientists
they might never notice
Does anyone have the a Stock Verizon Rom for the TP2? I unlocked mine and changed the ROM, but I need to exchange my phone and want to put it back the way it was so they won't know. Thanks for your help in advance!
I found it!!!
After looking at ppcgeeks I found it! http://www.ppcgeeks.com/forums/showthread.php?t=82947
Hi i currently bought the SGH-T959W form mobilicity and I m wondering if anyone can help me with gaining the stock rom from it and also for installing coustom rom and stuff? I had tried rooted it with T959v instructions and it worked but right now i just getting it bak from Service centre so i m it will have the brand new phone.
victor536angle said:
Hi i currently bought the SGH-T959W form mobilicity and I m wondering if anyone can help me with gaining the stock rom from it and also for installing coustom rom and stuff? I had tried rooted it with T959v instructions and it worked but right now i just getting it bak from Service centre so i m it will have the brand new phone.
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the next day or two I will have a "W" package available. don't do anything till then.
getochkn said:
the next day or two I will have a "W" package available. don't do anything till then.
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Hi Getochkn,
I have the same issues as Victor.
Please let us know how to get the thing working back.
Thankyou
Kamalakar
kamalakarm said:
Hi Getochkn,
I have the same issues as Victor.
Please let us know how to get the thing working back.
Thankyou
Kamalakar
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Click to collapse
http://forum.xda-developers.com/showthread.php?p=33275008
Thanks lumin30
Both of you, bug Mobilicity for a stock image to restore your phone. lol. Wind won't give me one but maybe Mobilicity will.
I can get it to about 90% stock right now and I'm sure I'll get it almost there. The problem is this. To dump the stock phone, we need it rooted to gain access but the only way to get root on 2.3.6 with the latest patches, is to flash a rooted kernel, which is great but then prevents us from dumping the stock kernel. It's a catch 22. Need a hacked kernel to dump the kernel but flashing the hacked kernel erases the stock kernel. lol.
The package linked by lumin30 will get you rooted, and all the options from there are explained.
tnx
tnx
Hi,
I will check with mobilicity and see what i can do to get the files from there. I really doubt if they would do it for us.
Meanwhile i am trying to get the files from someone who has a official unlocked phone purchased which is carrier free.
He hasn't tampered with it yet.
let me see what he can do for us.
Thanks
Hi all and TIA for any help.
I might need to have best buy fix/warranty my phone but they wont touch it since its rooted.
Sooo how can I easily Unroot it and go to an official Verizon rom?
also if I do so and they fix my current phone will I be able to do the one click root again and put new roms on it when I get it back or if they give me a whole new phone??
any help and links to what I need will be much appreciated.
grifting said:
Hi all and TIA for any help.
I might need to have best buy fix/warranty my phone but they wont touch it since its rooted.
Sooo how can I easily Unroot it and go to an official Verizon rom?
also if I do so and they fix my current phone will I be able to do the one click root again and put new roms on it when I get it back or if they give me a whole new phone??
any help and links to what I need will be much appreciated.
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Click to collapse
Wow. You didn't search very hard for an answer did you? The thread you need is pinned at the top of this very Q & A section in which you posted this thread.
Hey guys, I need to bring my phone in to AT&T for warranty on a defective screen but my phone is currently rooted with CM 10.1. The online AT&T representative said that since this is a hardware defect, the software won't make a difference but I don't want to take any chances.
Is there a guide on how to unroot and go back to stock software so I can still use my warranty?
Thanks!
All help is greatly appreciated!
carman594 said:
Hey guys, I need to bring my phone in to AT&T for warranty on a defective screen but my phone is currently rooted with CM 10.1. The online AT&T representative said that since this is a hardware defect, the software won't make a difference but I don't want to take any chances.
Is there a guide on how to unroot and go back to stock software so I can still use my warranty?
Thanks!
All help is greatly appreciated!
Click to expand...
Click to collapse
Search for information on running an RUU. Also, questions like this go in the Q&A section not development.
carman594 said:
Hey guys, I need to bring my phone in to AT&T for warranty on a defective screen but my phone is currently rooted with CM 10.1. The online AT&T representative said that since this is a hardware defect, the software won't make a difference but I don't want to take any chances.
Is there a guide on how to unroot and go back to stock software so I can still use my warranty?
Thanks!
All help is greatly appreciated!
Click to expand...
Click to collapse
Not to be a pest but this is in the wrong thread. but look in the q&a and there should be a guide.
Sent from my One X using xda app-developers app
lauterm said:
Search for information on running an RUU. Also, questions like this go in the Q&A section not development.
Click to expand...
Click to collapse
Sorry I remade my post there. Mods please delete this thread
Moved to Q&A
If you're AT&T, you'll want to make sure you are S-OFF before running the JB RUU per http://forum.xda-developers.com/showthread.php?t=2181929
Well I didn't change anything to my phone and brought it to ATT anyway and they still replaced it. They obviously saw that it was rooted and said for future reference they don't usually warranty anything when the software has been modified.
Anyway, now I'm stuck with 3.18