i am using windows XP SP with active sync 3.8
when i connect my Qtek 1010, it says unrecorganized USB device, i could not connect my qtek to PC, how can i fix this problem
i dont have installation CD for my qtek
There is no driver or installation for your phone. What should happen is you install activesync, make sure that usb connection is checked on activesync then soft reset your phone, place in cradle or plug in to usb cable. Xp should indicate "hardware found", it should then say something like "htc sync". Activesync should then launch automatically. I have found that sometimes if plugged into a hub you may get an error and even swapping over to a different usb port can make a difference too.
hi
the error message is
USB Device is Not Recognized
One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it.
i am really new to this, while i was playing with it i think the OS is dead
when i on the qtek it gives blue background saying Qtek
and gives some numbers
G32S54
R3.19.01
3.16.68
and it keeps freezed
how can i fix this problem?
i dont have the ROM image, no cd's
http://forum.xda-developers.com/viewtopic.php?t=27384&highlight=guide
Ok so I have WMDC installed on my computer and Outlook set up. When I go to connect my Fuze to my laptop via USB it says its an unidentified device and has to find drivers for it. When its finished and I get the little alert from my tool bar it says it is successful and it says when I click on it "Software Ready to Use" but nothing happens. And when I look at WMDC it says not connected. I'm trying to get FuzeBerry on my Fuze, but why won't WMDC work?
*Double post*
Closed
Dave
Hi Guys,
Any help would be appreciated please. I am currently running Windows Vista. My mobile device is a samsung omnia. I have been synchronizing my phone successfully for the past few months. However, last week, when i tried to connect with the cable (as always), I get the error "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer"
4.5 as i know, is an XP programme so im stuck... I have tried disabling my firewall and this does not seem to help either. I have searched the net and have still not been able to find a solution.
I would appreciate any suggestions!
Thanks
Any ideas please
WMDC
I had the same problem with Windows7. I had to end the partnership with my phone(Sprint Touch Pro), disconnected the usb cable and rebooted the pc. After windows fully loaded I hooked the phone back to the usb and wmdc found my phone, loaded the drivers etc.,and hasn't had a problem since. Hope it works for ya.
I tried this to no avail.
I also uninstalled all drivers in Device manager. I then rebooted and plugged my phone in with "advance..." blocked checked. and my WMDC started up and found my phone. However, for some reason, I can no longer connect to my 3g card when i have this option checked. Then i uncheck the option and plug the phone back in and I get the same error message, and WMDC wont even detect my device.
Ive trolled the web and cannot find any solutions..
Any assistance please!!!
Hi, I bought a HD2 through Ebay and didn't get the getting started CD. I installed activesync 4.5 on my XP and WMDC 6.1.6965 on my vista. Both computer do not recognize htc device thru USB saying unknown device for a few minutes then stops, tab says "one of the usb devies attached to comp has malfunctioned (USB not recognized)
Have tried :
1) USB to PC - unclicking faster data sync, hard resets, reinstalling WMDC and active sync
2) changing power options to usb to disable selective suspend
3) close zone alarm and window firewalls
4) taken out SD card
5) tried WMDC 6.0, active sync 4.2
5) followed this website hxxp:/pocketpcfaq.com/faqs/wmdc/services.htm and trialled the batch.
Batch said UPnP service name invalid so I installed uPnP tester from:
hxxp://download.cnet.com/Universal-Plug-and-Play-Tester/3000-2651_4-10504740.html
Batch file continues to say Windows mobile 2003-based device connectivity and windows mobile-based device connectivity as invalid, but i cant find a way to install/update these from microsoft website or through the web.
Note: when i install WMDC driver software installation successfully, under unidentified device.
Version T-mobile: OS 5.2.21892 (21892.5.0.89) ROm 2.13.531.1. (im in Australia if that makes any difference)
I want to be able to sync to a computer either xp or vista. Could it be my device or is my setup wrong? Thanks for help in advance
I'm having the exact same problem except with my Fuze running Tael Rom.
Help, anyone?
Hey there,
I'm having issues trying to sync my phone with my computer. When I connect my phone, nothing happens, Zune doesn't launch, and when I open it, it doesn't show my device as connected. I've tried everything I can think of, different USB ports, rebooting both the phone and my pc. I'm running windows 7 64 bit, and it was working before. Anyone know what's going on?
Thanks for the help!
p.s. I tried uninstalling the drivers for the device, and upon reinstall my computer said it was installing drivers for "Microsoft USB Sync" thought that was weird...
try making it forget your device (don't have your phone plugged in). to do this, click on the phone icon in the bottom left of zune, click view sync options, and then on that screen click forget device.
after this, try and connect it again.
Didn't work, i plug my phone in, and Zune still says I have no device connected
does your computer make it's sound when you connect the phone (device detected sound)? if not, you might need to reset your phone (settings > about > reset phone). if yes, does it show the eject icon in the notification area (system tray)?
yes, it makes the sound, and yes it shows the eject icon... this is very odd
I had this problem too. When i went to the Device Manager, it showed unknown device when i plugged my phone in using the USB cable.
Here is what I did (Windows 7). If you see an unknown device, right click it and select Update Driver Software. Click Browse my computer for driver software, then click Let me pick from a list of device drivers on my computer. Then click on the Have Disk button, then browse to C:\Program Files\Zune\Drivers\Zune and select WMZuneSerUSB.inf. Then select Windows Phone 7. Hit Next and you should now see your Unknown Device show up as either Windows Phone or the name of your phone under Portable Devices in the Device Manager.
Actually, I forget if it is WMZuneSerUSB.inf or Zune.inf, so you'll need to try both.
Hope this helps.
superscientifical said:
I had this problem too. When i went to the Device Manager, it showed unknown device when i plugged my phone in using the USB cable.
Here is what I did (Windows 7). If you see an unknown device, right click it and select Update Driver Software. Click Browse my computer for driver software, then click Let me pick from a list of device drivers on my computer. Then click on the Have Disk button, then browse to C:\Program Files\Zune\Drivers\Zune and select WMZuneSerUSB.inf. Then select Windows Phone 7. Hit Next and you should now see your Unknown Device show up as either Windows Phone or the name of your phone under Portable Devices in the Device Manager.
Actually, I forget if it is WMZuneSerUSB.inf or Zune.inf, so you'll need to try both.
Hope this helps.
Click to expand...
Click to collapse
I can't seem to be able to get past selecting the .inf file, every time i try, it says the folder does not contain a compatible software driver. Doesn't work with either .inf file....
A Dustman said:
Hey there,
I'm having issues trying to sync my phone with my computer. When I connect my phone, nothing happens, Zune doesn't launch, and when I open it, it doesn't show my device as connected. I've tried everything I can think of, different USB ports, rebooting both the phone and my pc. I'm running windows 7 64 bit, and it was working before. Anyone know what's going on?
Thanks for the help!
p.s. I tried uninstalling the drivers for the device, and upon reinstall my computer said it was installing drivers for "Microsoft USB Sync" thought that was weird...
Click to expand...
Click to collapse
I had this problem with my Samsung Focus.
Try using the cable that came with the phone, not another one...
That is what worked for me..
Nothing seems to be working, I may have to reset my phone, which i was hoping to avoid...
Did you perhaps use the hidden Tethering feature? If so, then change that option back to "Zune sync" and you're done. It is not possible to use your phone for Zune sync and tethering at the same time, for now.
Heathcliff74 said:
Did you perhaps use the hidden Tethering feature? If so, then change that option back to "Zune sync" and you're done. It is not possible to use your phone for Zune sync and tethering at the same time, for now.
Click to expand...
Click to collapse
Now that you mention it, I can't remember if I did that on this phone, or my last optimus that had to be returned. What exactly do I need to do to change that back? I totally forget the process...
A Dustman said:
Now that you mention it, I can't remember if I did that on this phone, or my last optimus that had to be returned. What exactly do I need to do to change that back? I totally forget the process...
Click to expand...
Click to collapse
Dial ##634# to go to "Diagnostic mode"
Then enter *#7284# to go to "Micro USB Test"
You then have 3 options to choose: "Zune Sync" (default), "Modem, Tethered Call" and "Modem, USB Diag". Change it back to "Zune Sync" and you'll be able to connect with Zune on your PC.
Anyone else having this problem? Zune doesn't recognize my WP7 phone on a laptop with Win 7 x64, but same phone+cable works on a laptop with WinXP
The Win 7x64 laptop does connect to the phone - I tried the above tethering change and was able to pull files from my WP7 storage - but when I switch it back to Zune synch it doesn't work.
Heathcliff74 said:
Dial ##634# to go to "Diagnostic mode"
Then enter *#7284# to go to "Micro USB Test"
You then have 3 options to choose: "Zune Sync" (default), "Modem, Tethered Call" and "Modem, USB Diag". Change it back to "Zune Sync" and you'll be able to connect with Zune on your PC.
Click to expand...
Click to collapse
Is this specific to Samsung models? I can't get to the micro USB test on my lg optimus
EDIT: Problem solved, I had to switch back to MS COMPOSITE, and now it works fine.
Hmm yeah I have this issue on my HD7 with my PC running Win7 x64.
The phone connects fine on both ends (sound on both, phone charging, shows up in Device Manager as HTC HD7), but the desktop Zune software often does not show it as being connected. Restarting the phone and PC generally doesn't help-- just have to wait a few days until they start syncing again.
The sync setup seems really flaky (like the earlier days of ActiveSync).
amb9800 said:
Hmm yeah I have this issue on my HD7 with my PC running Win7 x64.
The phone connects fine on both ends (sound on both, phone charging, shows up in Device Manager as HTC HD7), but the desktop Zune software often does not show it as being connected. Restarting the phone and PC generally doesn't help-- just have to wait a few days until they start syncing again.
The sync setup seems really flaky (like the earlier days of ActiveSync).
Click to expand...
Click to collapse
i have the same problem...
Are you using virtualisation software? It's USB arbitrator modules for forwarding devices might have messed up things. This happened over here before with VirtualBox.
Exact same problem with Win7 Ultimate x64. Device manager saw my phone but zune would not.
I did the steps above to change my phone to usb tether, rebooted, then back to zune zync, rebooted, and now the zune sees my phone.
Thanks for the help.