The symptoms: SOMETIMES during incoming phonecalls Raphael rings (plays sound) but when I pick up the call, suddenly the phone sort of "mutes itself". I can't hear the person talking, nor can they hear me, even if I hang up and try later. The only thing that helps is a soft reset.
It's difficult to count the occurence, but I'd say like once a day at least.
I have already tried Hard reset, the phone is acting funny with only Advanced Config 3.1 and PHM RegEdit installed and a few tweaks applied (just Boost TFL3D performance tweaks and SMS conversation disabled)
I'm running stock 1.90.401.1 WWE FW, I have flashed a new radio version (1.02.25.31 Cingular) though.
Any advice/suggestion is appreciated.
Unless the new radio is giving you 3G, I'd go back to the stock ROM/radio combination and see if that works. I'm currently using the Cingular ROM/radio as well and I've never run into these problems, but that may be due to different hardware.
Thank you very much for a quick reply.
I'll try flashing the stock radio and will report back...
So, I flashed the original radio and it seemed for a while that the problem was gone.
Sadly, I must report that the problem is persistant as I had to restart my phone right now. When the "sound mute" thing happens I don't hear anything while answering phone calls (even though the phone rings normally!) and also when I try calling any number from my contacts including the operator hotline.
I really don't want to return the phone because I like it very much but having a phone which has problems with phone calls is kind of silly.
I'm at my wit's end.
Will anyone help me please?
I have a small update - today I was so desperate, that I tried flashing a custom ROM (namely DCS-TouchPro-v1.0 Hybrid) and the phone went bonkers right at the first incoming call. However, something IS different - now the phone is not silent but starts "buzzing" - making a long uninterruptible sound that lasts until reset.
Do you think I could have a HW problem?
I HAVE EXACTLY THE SAME PROBLEM!!!
I already posted a message in the "Issues" post of the Raphael Forum, but apparently no one had the same issue so far.
I did many hard resets (and installing gradually less things), it still bugs.
Currently the only tweak installed is the scorpion one to have 4 rows of icons in a menu.
My Raphael is behaving like this since 1 week. The bug occurs once or twice a day as well.
Anybody with some good IT experience has got an idea of what could be wrong with it?
Do you think it is more software related or hardware related?
Today it also crashed badly (grey doted screen and noway to make it work again by turning off. Had to soft reset).
PLEASE DO HELP US, because I'm using the phone for professional reasons and I'll really have to send it back if it keeps on bugging this badely!!!
I just sent a message to HTC Support.
Let's see what they say.
I'll post their response so those who have the same problem will know what to do.
Oh boy, I must say I'm glad not to be the only one with this problem, even though I never wish bad things to anyone.
While googling the problem, I found a few Diamond users with exactly the same symptoms, however most of them solved this by exchanging the device for a new one, so this won't help us much...
Me too, I was wondering if it was because I did something wrong with the phone...
But if I'm not the only it means that there is a problem with the phone itself.
Anyway I'll wait for the official answer from HTC...
I'll post their answer as soon as I receive it.
I'm actually quite curious what their answer will be.
But I wouldn't hold my breath for any miracle, so I'm preparing to send my phone to the service center to have them look at it...
Well.. that makes 3 of us then
at first i thought my symptoms are different, but Flippy confirmed they're identical.
http://forum.xda-developers.com/showthread.php?p=2611523#post2611523
I have to correct myself - I wrote that when the thing happens, the phone still rings, which is not true. It rings just the first time before the problem occurs, but then it's dead silent.
So it seems our symptoms really are exactly the same.
Told ya AntiProxy!
So we are indeed only 3. It is still ok, it means that there is only a very small proportion of of Touch Pro that have this problem.
Now let's only wait HTC's answer...
spoke to HTC support today.
not that i expected them to figure it out or have a solution at hand, but i figured what the heck.. give it a shot.
their solution?
hard reset.. the guy would swear by his daughter that a hard reset will solve it.
i just thanked him and hung up.. *sigh*
don't you just hate it when techsupport's solution to everything is a reboot or reformat.. when you know that's not the solution anyway!
Well, I tried already doing the "Clear Storage" through the settings -> system panel, but it still has got the same problem.
I'll give them a call aswell to see if by any chance I can get on the phone 1 person who will be able to provide us a better technical advice
Hard reset won't help, I've already done it like dozen times and it makes no difference...
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem. It is too early to start hoping, but I wanted to let you know - if you don't mind flashing your phone, give it a try.
Zillator, can you keep us posted for like 1 week?
If in 1 week the phone doesn't present again that problem I'll flash it as well (I didn't want to flash it because I wasn't sure if it could void the warranty). If during 1 week you don't have the problem again it'll mean that out initial ROM was defective...
Thank you Zillator and please let us know. (by the way when I'll call them tomorrow I'll ask them if flashing the ROM to a newer stock version voids the warranty).
Zillator said:
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem.
Click to expand...
Click to collapse
only thing is.. my phone is still running the stock ROM as it is!
AntiProxy said:
only thing is.. my phone is still running the stock ROM as it is!
Click to expand...
Click to collapse
AntiProxy, it might be a bug in the ROM we have in our machines. That's why maybe flash it could be the solution. Nevertheless I'll ask about the warranty tomorrow when I call them and let's see how it goes to Zillator.
If his phone doesn't bug for 1 week, there might be a big probability that the problem came indeed from our ROMs.
Guys, don't worry, I WILL keep you updated. I know how much the problem bothers me, so if there's anything I can do to help you, I will definitely do it.
In the end, that's why we are here - to help each other...
AntiProxy: is your stock ROM 1.90.405.1 WWE? Because mine was different (1.90.401.1 WWE) and I had the problem. Maybe Flippy_TK is right and the problem only exists in the 401 ROM.
I'll continue testing and we'll see...
Okay this is my first post. I am sorry if you are sick of hearing about this. I really am. But this issue is a killer for me.I have searched Google and this forum to the best of my ability.
I have a new Nexus S that i just received a two weeks ago. It has all the updates. It is the Sprint one.
I have the dreaded SMS issue where you think you are replying to person A in a thread but the message goes to person B. However, in your thread it looks like it went to person A.
I realize this has been covered over and over and over. But it seems Google is not focusing on this. I do not think I have to point out all the potential problems this can cause. I can recreate this at will. Basically texting two people in two different threads at the same time causes the issue. In other words having two text conversations at once. As I can create the issue at will I am puzzled as to why google can't fix this?
I saw one post here that says a third party app called GO SMS fixes it. However, I also have seen many posts that says Handcent fixes it. No go. Happens on the Droid SMS and Handcent apps for me.
I am familiar with the Google code thread number 9392...
Seems to be many years old, many complaints and no fix.
Am I missing the fix? Can anyone point me to solutions that have worked for them or ones found here?
I love everything about the phone but this. If I return the phone Sprint will jack me for a $35 restock fee. I like the phone but man this bug is sure a deal breaker.
Any info welcome. Thanks for your time.
Perhaps a new flashed rom fixes this?
No one????
I've been told this only happens to the stock sms/mms app and if you use something such as handcent that someone it is not effected. I've been using handcent since my moment (3 phones ago) and never ran into that bug.
NYYFan325 said:
I've been told this only happens to the stock sms/mms app and if you use something such as handcent that someone it is not effected. I've been using handcent since my moment (3 phones ago) and never ran into that bug.
Click to expand...
Click to collapse
Thanks for the reply. I have tried Handcent, Chomp and the stock sms apps. Happens on all of them all the time and I can recreate the problem at will. Seems Google took down the problem report thread. Site is up but thread gives a 403 error. I just wish they would fix it. Or at least own up to it in a statement and acknowledge they know about the issue and are working to fix it.
I do not know if rooting with a different rom would fix this. I would hate to go through the trouble and not have a root/rom fix it. Noob here. Never rooted a phone.
Yesterday my mom's skyrocket wouldn't send SMS or make calls so she asked me to fix it. I was looking around in the network settings but I couldn't find anything wrong. Remembering my old samsung that would do something similar (or identical), I rebooted the phone. That fixed the problem and I thought it might have just been a one time thing.
Today it happened to my phone... Someone is supposed to wake me up through text message, but because of the same exact problem my mom's phone had, it didn't ring when I got a message or even receive the message (I woke up late).
So I'm wondering if anyone else has had this problem, or if anybody could think of any solutions. I'm pretty sure more people will start to find this problem with their phones, but maybe it's just me and my mom.
I hope I didn't make the wrong decision by buying a samsung phone again.
Oh and I'm located in Dallas.
Anyone want to read about the glitch I had with my old phone? Hundreds of other people had the same problem.
Long story short:Skyrocket can't send or receive SMS or make calls until rebooted. Happened to 2 different skyrockets.*
Hey Guys, I have read all the post here, and have done numerous searches here as well as google, and cant find a single topic on the problem I'm having, and I know other people have to be having the same problem, or maybe they do, and don't realize it, lol.. anyway when I am on the phone talking to someone and someone else calls, the person I am talking to hears my beep, some ask who's trying to call you? while others say hold on they are getting a call, but it is my beep they are hearing, so I have tried almost every app in the market, and patiently waited for the 2.3.4 update, and no fix, I called tmobile and they said it was a known issue and LG is working on a patch, but didn't know when one would be available, I called LG they said it was a known problem but had no plans of fixing it.... Does anyone here know how to fix this ? or have a work around ?
besides disabling call forwarding all together ????? This is like an invasion of privacy
and really irritating, Any help would be greatly appreciated, thanks guys !!
are u using Bluetooth? plantronic?
Na, stock g2x, stock rom 2.3.4 android, no accessories, if you have one try an experiment with someone, it does the same on mine, my fathers, and my girls.....
Weirdest thing.... thanks for any help
because my friend using 3gs and Bluetooth happened just like u said.
Hey guys and gals, I'm hoping someone here can help me. I have had a Samsung S4 for a about a year and a month ago all of a sudden, when I place a call, it acts like it going to connect but I never hear the ringback tones and when the receiving party answers they can't hear me and I can't hear them answer. It's as if I never successfully placed a call on my end, it jeeps continues to say "dialing". On the other end, the receiving party hears their phone ring but when they answer there is nothing there. I called tech support at Verizon and they thought it was a bad SIM card, so they sent me into the store for a SIM swap. That didn't work, so the tech at the counter ordered a replacement S4 for me. Now I'm sorry to say that it doesn't seem like a phone issue at all, rather an app or something that is causing the problem because I've had my new phone for 2 weeks now, and it just started happening again. I haven't installed any apps today that were on my phone prior to it happening the first time.
So A. has anyone seem this happening before and if so how'd ya fix it? And B. If not, is there a way I can find out what processes on the phone have happened in a time listed format that I might be able to narrow it down to a particular app possibly? I really don;t want to have to go through another hard reset of I don;t have to.
Thanks so much you all!!