IPAQ 6340 boot & phone problem - General Questions and Answers

Hi all,
Once upon a day, i rebooted my ipaq 6340, after the progress indicator is on the end, it takes more then 1 hour! until the win mobile screen shows up.
My ipaq also behaves like this when doing a hard reset.
I can put the ipaq in bootloader mode, when i put it in the craddle it says USB BL, when i take it outside the craddle there still stands USB BL
The official rom update, doesn't work. After rebooting it hangs (again for + 1 hour) and the updater application does a timeout.
Unofficial rom updates (like the one in the sticky thread) also doesn't work. (The hosts pc screen stays at : veryfying the information on your ipaq pocket pc ... please wait)
Other things with this ipaq which also go wrong : if i try to activate the phone (via ipaq wireless, sim contact, mini tasktray above on the today screen etc), the ipaq locks up.
Any help, official patches, unoffical patches, programs to mod the rom by usb telnet or whatever, ideas, etc extremely appreciated.

Related

Is My iPAQ Hosed?

Hi
Please forgive an OT posting from a newbie on this forum, but I have tried elsewhere with no results.
I have inherited an old iPAQ 3630 that I want to get going but am well stuck with the following problem.
New installation of XP Pro + SP2 from original media on modern P4 with motherboard BIOS at latest rev. All ports work OK with other devices.
Firewall OFF.
New installation of Outlook 2003.
No other software installed (e.g. AV).
Soft reset iPAQ.
Install ActiveSync 3.8 as Local Administrator.
At the Get Connected screen insert iPAQ into USB cradle, turn on and plug into USB port on the back of the computer.
Plug and Play does its thing and iPAQ appears correctly in Device Manager.
iPAQ briefly displays Connecting to Host.
On the host Get Connected screen disappears and ActiveSync icon appears in System Tray.
Open ActiveSync on host and the green thing rotates; ActiveSync says Connecting - forever.
The ActiveSync never connects to the iPAQ. Never get to set up a Partnership.
Tried two other computers, Windows 2000, Outlook 2000, ActiveSync 4.0, Serial Connection. Same problem.
Tried hard reset of the iPAQ.
I have never seen this iPAQ connected. I was assured it worked. It has had an upgrade to PPC 2002 at some time in its life.
I have tried a couple of other forums but just get responses stating the obvious. So I thought I'd try the real experts.
Any ideas please guys?
zcx

Possible Stupid Question. Lost USB connectivity.

Hi folks.
My Tornado (imate sp5) was flashed from factory WM5 to WM6 with VJ Grace 3.3, it worked just fine. One day I lost conenctivity via activesync over the usb cable. BT activesync still works fine. I had not done anything to the connecter port other than using USB cable to activesync occasionally, and to use the wall charger.
After 2 months of going like this, I decided to upgrade to a newer Nitrogen ROM, and I enter the bootloader mode by pressig the camera button and plugging in the usb cable. The three color screen comes just fine.
Now, when I attach the USB cable, I do not see the small writing "USB" at the lower left hand corner.
Also I cannot connect it with Terraterm pro or the RUU utility, says phone is not connected via the USB.
But my usb cable still charges the phone when connected to the PC, even though activesync doesnt do anything.
Is there anything I can do?
Can it be a hardware error? Or a registry change I might have done using smarttweaks (enable/disable charging over usb-- I dont remember). If so can it be restored or undone?
I tried hard resets (clear storage and leftsoftkey/rightsoftkey/powerbutton combinations), but still it doesnt recognise activesync.
My other windows mobile devices get connected to same pc activesync with no problem, using the same data cable. Heck I even repaired by reflashing a friend's Wizard using the same pc and cable last week.
Is it possible that my tornado's usb connector port might have gone poof (it still charges the phone), and is there any remedy to that?
Thanks for reading, and please help..
Regards,
Steve
I've got the same problem. I can't connect via AS:/
I had a similar problem once in a while when I upgraded my phone to WM6; it seemed almost random. One day, the phone wouldn't switch out of Vibrate mode, and ActiveSync wouldn't synch with the phone. The first time it happened, I had VJGrace's 3.3, and 3.4 had just come out, so I went ahead and flashed it. I didn't format binfs or anything (which, in my experience isn't necessary for a functioning OS flash, just a clean one) but it flashed a fresh WM6 on, and the problem went away.
Then, a couple weeks later, I had the same problem again. It was right around the time that VJ's 3.7 came out, so I flashed that (again without format binfs) and it fixed the problem again.
Then, a couple weeks later, I had the same problem yet again. This time, Nitro's Platinum Edition had just come out, so I flashed it. Haven't had the problem again.
Interesting note - since I got my Tornado, my first Smartphone, I have only ever done the format binfs once - the first time I flashed WM6. Haven't done it since. It's my opinion that format binfs gives you a CLEAN install of WinMobile, but is not strictly necessary.
So, to summarize: try direct-flashing a new WM6 install. Just plug in the USB cable - ignore ActiveSync when it fails to synchronize - and run the updater program. It'll take care of the rest, even if AS doesn't synch.
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Exitao said:
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Click to expand...
Click to collapse
To be totally honest, I'm not 100% certain. See, ActiveSync wouldn't SYNCH with the phone, but I could still "Explore" the phone. WM6 was active and working, and charged via USB cable, it just wouldn't synch.
So, after I connected the USB cable and ActiveSync popped up a message that said it couldn't synchronize with the phone, I just started up the ROMUpdateUtility program. It rebooted the phone into the bootloader for me.
I honestly never tried to start it back up in bootloader mode. The only reason I decided to just flash a new ROM was because I had already downloaded the ROM, but where I was at the time, I had no internet access (and therefore couldn't remember the steps before flashing the new ROM.) A friend of mine who has a Wizard (and who, I think, might be a member of this forum) suggested that I didn't *have* to format binfs to put an updated ROM on the phone, so I said screw it. I needed it out of Vibrate mode (my phone is my second alarm - my second line of defense against oversleeping) so I flashed the new ROM.
ninja edit: If ccpraveen is getting *nothing* when he connects the USB, then my suggestion probably won't help. But if Windows recognizes something being connected, and he can *explore* the phone, but ActiveSync just won't synchronize, then he's probably having the same problem I was. I can't tell for sure from reading his post.
Sweet...
Thanks for the comments, its all dejavu again
Djsleepwalker's comments did make me wonder, hey this is exactly my problem, except that mine doesnt connect in any manner.
Lots of similarities, problems started with VJ 3.3, on and off for a while with USB, then totally lost connection.
I am not concerned with formatting BINFS now, I somehow want to get the phone recognized.
Exitao has actually asked a VERY VALID query. It is indeed impossible to flash a phone without any USB connectivity (unless via an SD image or something). Djsleepwalker's issue was minimal, only that the PC was not showing up the activesync as connected, but indeed there WAS a connection, he could explore the phone from the pc etc, and I bet if he did go into the 3 color screen, he would have seen the "USB" on the left lower portion.
So, mine is just that. No connectivity. Nada. PC just sits dumb. Phone just gets charged, and finally into the fully charged green LED. Thats it.
Could there be something in VJ's ROM that is doing this?
I wonder, because a Wizard I once tried to repair would not let me flash upgrade either. I had to go back to a basic BUTTON ROM to get the upgrades running properly again. But there atleast I had connectivity then.
After I read DJ's comments, I tried running the RUU straight, without getting into the bootloader (for a change). Again its the same error 260. Here is a screenshot.
Anybody?
Regards
Steve
It seems, from the description, that the activesync profile became corrupt.
Deleting any device profiles from Activesync and connecting the phone as a new device might also solve the problem. However, it might be active synch on the phone that is the problem...
Anyone unsure how serious their problem is should just turn off the USB connect in activesync, start the phone into boot loader and do an "info 2" with terraterm pro.
If terraterm discovers the device, the USB is not the problem. It's activesynch.
Terraterm pro would not connect either.
I started the phone into bootloader by plugging in the usb while keeping the camera button pressed. Started the terraterm pro, selected Serial > USB, clicked Ok, Terraterm says ERROR, Cannot Open.
One minor thing, what do ppl normally see in their bootscreens? I see these lines, Tornado IPL 2.00 Tornado SPL 2.00.0000 and another line Tornado IU.
I dont remember seeing this third line saying Tornado IU before. Is it normal? It is in the middle zone( green coloured zone).
I believe my usb connector port might have a physical error. What else it could be. PC just will not detect ANY sort of USB connection.
Thanks again Exitao, I am stumped.
Regards
Steve
Have you tried any other USB ports on your computer? I know it's a longshot, but on my desktop PC one of the onboard USB ports just doesn't function at all. The other three do.
ninja edit: Maybe try it on another computer, too?
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
ccpraveen said:
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
Click to expand...
Click to collapse
Please excuse me if I'm stating the obvious, or if I'm a bit off, as I don't haven't used my Tornado in a bit (upgraded to Touch Cruise), but in the last ROM I used, NitroGen's latest WM6 version, there was an option in settings to disable usb connectivity and only allow USB charging. Perhaps VJ's ROM has the same option and you activated it. Have you already checked this?
Did you remeber to uncheck "Alllow USB connections" in activesync before you connected the boot-loaded phone?
This may be a hardware problem. Is it possible to use a can of compressed air to blow out any dust or debris from the USB socket on the phone?
Do you have WMStorage on your phone? If not, can you load it onto your storage card and install/run the app and see if the PC will recognise your device as a USB mass storage device?
I guess you also want to check the Device Manager in Windows and check for any exclamaition marks (!) or "bangs." Both with the phone disconnected and connected, and maybe even with wmstorage enabled. If it does show your phone in the device manager, delete or remove the device in the manager and reboot.
(To get to device manager, you can right click on "my computer" and select "properties", or press the Windows key and the Pause/Break key, or go to the control panel applet.)
BTW: is this XP?
If you are using Vista, try the following:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Click to expand...
Click to collapse
If XP, keep going...
You've stated that the PC is recognising your other devices. Isn't there a limit to the number of windows mobile devices you can sync or associate with one installation of activesync? Can you delete a device and try again?
Is USB charging enabled or disabled in your phone? Try toggling the setting to opposite whatever it is.
If you are using a firewall app, add these programs to your firewall's exemptions:
# Wcesmgr.exe
# Wcescomm.exe
# Rapimgr.exe
Or simply disable any firewalls, network traffic optimisers or possibly antivirus (some have network protections) app to test if that has an effect.
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
ccpraveen said:
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
Click to expand...
Click to collapse
No need for thanx. If I helped, just give Nitro a donation on my behalf.
Well guys, with deep regret, I must say, even after trying all that, the phone stays put. PC wont recognise it, neither as a phone nor as a mass storage device. The connector port must have gone kaput.
I kinda feel stupid, u know, with all the tweaks and hacks out there, what use it is, if the dumb thing wont be recognised? Hmm.. So much for the tornado, now stuck at VJ 3.3 (unless someone find a way to flash via an SD image or something).
Well, thanks guys, your support did make me feel better, in the WM world, all is not lost, as long as there are good souls like you, willing to help, live and let live.
Regards
Steve.
PS: If the phone was not recognised in the bootloader mode, (ie even before the operating system has kicked in), I guess there should not be any difference if activesync was installed or not; and if or not mass storage option is enabled or not, right? Well, correct me if I am wrong, I think so. Could be wrong.
This is probably a useless comment, but have you tried using bluetooth instead of usb to connect to your computer?
Have u tried to delete the network card from XP device manager ?
U can also disable advanced network functionnality from your smartphone in "settings" -> "connections" -> "USB to PC"
Good luck
Can You Tried Different Usb Cable :d
i have some problem, after flashing to WM6 activesync or WM5torage can't connect..i have HTC prophet too, and i use same usb cable & PC, my HTC Prophet still can connect via activesync or WM5torage
*please..please..help us
I UPGRADEd vjgace Build_5.2.1616.18120_____v3.7 three days before today i can't connect to usb i tried diffrent app(activesync,wm5storage,internetsharing) but i can't connect so i go to bootloder mode and checked devicemanager i found device so i flashed nitrogenius rom and now working usb. try upgrade other ROM ON BOOTLODER MODE.

[Q] ipaq 3660 - possibly terminal?

I think my ipaq 3660 is dead, but I hope not, I was hoping to try and put linux on it. Here's the scenario, I bought it from a guy who says it was working till a rom upgrade went wrong (power cut ).It appears to charge up OK, with the light eventually going solid. Active sync finds it and identifies it correctly but can't connect, advising me to turn off usb connections to stop repeated attempts to connect.A hard reset results in a screen of black and green vertical lines with 2 rectangular boxes near the top which look like text boxes, but with no text.I have download a rom update from HP, but of course it won't install without active sync connecting.Does anyone have any ideas how to save it? I have succesfully upgraded my xda2 a number of times (now ce 6.1) so I have a limited ability.
Thanks in advance
I got some more info from handhelds.org, if I press and hold joypad button then press reset, I get a picture of a parrot, this I think is bootloader mode? It seems if I get this far perhaps all is not lost, it appears this is not uncommon with this ipaq. Unfortunately the solution seems to be to connect to a pc with a serial cable to copy over needed files, but my cradle is only usb, and I'm reluctant to spend anymore on what could still be a lost cause.
Any ideas?

[Q] Hardspl cant locate my phone

Hi,
Trying to hardspl my phone for the first time, read the noobs guide and wiki and tried searching but cant find the answer to this problem :
- .net frame work 3.5 on PC and compact version on Phone (does it matter which order this is done as reinstalled compact version via PC the other day after problem on phone?)
- Phone connected via usb cable to pc, memory card and sim card removed.
- active sync connection made
- run the RaphaelHardSPL-Unsigned_190_1_3.exe program gets as far as the screen with the progress bar and while still on 0% brings up an error 202 connection - phone could not be found - check connections
Phone remains connected and another active sync works fine (also cable works fine in usb mode)
is there software that can block this program ? firewall/virus checker etc ?
is this a common issue ?
Thanks.
tried my netbook today and same issue
- also tried reinstalling active sync
- removing firewall
- removing virus checker
- different usb cable
no different - same issue
My phone is a vodaphone branded Touch Pro : is there any thing different about this version that prevents the update ?
- anyway to install hardspl without active sync ? (looked but could not find one)
This is getting well frustrating now.
ok looks like i need SSPLManual.exe which might fix this....just got to find it now...
Hardspl cant locate my phone - SOLVED
ok fixed this problem now.
Tried using SSPL-Manual.exe to allow RaphaelHardSPL-Unsigned_190_1_3.exe to connect to my phone but although the screen on my phone turned black as I beleive its supposed to when RaphaelHardSPL-Unsigned_190_1_3.exe was run it Blue Screen Of Death my Netbook twice in a row so I had to abandon that.
I went back to playing with active sync and eventually managed to get it to work by doing the following :
1. connect phone to pc and allow active sync connection to be made but stop the synchrosnisation from pc (as soon as you can) end leaving active sync still connected.
2. on phone using the top right hand task list terminate active sync (on my phone this still left the connection icon active on the top menu bar.
3. then run RaphaelHardSPL-Unsigned_190_1_3.exe - this then worked for me - at last !!
(I found this out by over a dozen attempts varying the combinations of active sync connections between phone and pc - this might vary i guess depending on your phone/pc setup)
After this ROM installed fine (via microSD card - wasnt going near ActiveSync again!!!

[Q] iPaq 3630 ROM update failing at 98% no USB communication

I did an update withthe ROM and utility off the HP site which then came up with a message about lost comms on the USB port. I left ist sitting in the cradle connected for about an hour but nothing was happening so I unplugged it from my win7 machine and tried with an XP machine. Still no luck.
I have tried the reset, combinations of power contacts iTask and reset button and power calender iTask and reset but nothing changed, it still had a blue screen with no back light. I pulled the battery lead and the screen changed slightly but nothing else.
Any ideas how it can be resurected?
I have followed the instructions from forum.brighthand.com ipaq-h3600-h3900-series 273231-h3630-bricked and that has shown how to get the iPaq ready and what software to restart the process with (host11) but everything goes fine up to 98% when I get a message 'lost USB communications' and it stops.
Does this mean I have bad sectors in my ROM chip? How can I fix this?
Is there a linux ROM which would fit in less than 98% of 16 Mb?
Please help.

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