I can't update my phone to Windows Mobile 6.1.
I have just spent about 2 hours with Verizons tech support. I'm able to download 6.1 and the phone accepts it, but the phone will not update. Verizon referred me to Microsoft who will help me for a fee, but they're only open M-F.
Does anyone know how to get this update through. I'm sure Verizon has blocked something because I am unable to directly do a Windows update option from my phone. It gives me an error, and the tech told me I had to use Verizon's Windows Mobile Device, which indicates to me that they have it blocked so that any type of upgrade has to be approved by them.
My guess is to force you to buy a new phone rather than simply update the phone you have. Newer phones have the 6.1 but you are also forced to purchase the data plan. I simply use the wifi on my phone at my leisure not Verizon's.
Anyway, I'm hoping someone can help me with this. If not I will pay Microsoft and you better beleive I will post the fix if I am able to.
mthrf569 said:
I can't update my phone to Windows Mobile 6.1.
I have just spent about 2 hours with Verizons tech support. I'm able to download 6.1 and the phone accepts it, but the phone will not update. Verizon referred me to Microsoft who will help me for a fee, but they're only open M-F.
Does anyone know how to get this update through. I'm sure Verizon has blocked something because I am unable to directly do a Windows update option from my phone. It gives me an error, and the tech told me I had to use Verizon's Windows Mobile Device, which indicates to me that they have it blocked so that any type of upgrade has to be approved by them.
My guess is to force you to buy a new phone rather than simply update the phone you have. Newer phones have the 6.1 but you are also forced to purchase the data plan. I simply use the wifi on my phone at my leisure not Verizon's.
Anyway, I'm hoping someone can help me with this. If not I will pay Microsoft and you better beleive I will post the fix if I am able to.
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How are you trying to " update " your phone.You cannot just download any WM 6.1 and unzip it to your phone. ( I apologize if I am insulting your intelligence, I am just trying to start from step one.) You must connect your phone to a PC with activesync 4.5 or windows mobile device center. And then run the Rom Udate Utility and nbh file from the PC.
Windows Update on the phone is a hold over from desktop Windows and has never done anything on a Mobile OS.
First off what file are you trying to run? And where did you get it.
None taken. I did it thru the desktop, and it did download the file onto my phone. The 1st Verizon tech couldn't figure out why it wasn't updating. The cab downloads, but for some reason it won't update to 6.1, & that's when she referred me to Microsoft. I called Verizon back, and he told me it wouldn't update because Verizon hasn't approved it yet and they didn't support it.
The first tech asked me to try the update that would be similar to your PC. When you go to your start menu, All Programs and click Windows Update. The phone has the same thing. The 2nd tech told me Verizon blocks that one and that you have to use get updates through Windows Mobile Device similar to activesync, but for Windows Vista. You can't choose your updates, they have approved updates & you can't stray from that.
mthrf569 said:
I can't update my phone to Windows Mobile 6.1.
I have just spent about 2 hours with Verizons tech support. I'm able to download 6.1 and the phone accepts it, but the phone will not update. Verizon referred me to Microsoft who will help me for a fee, but they're only open M-F.
Does anyone know how to get this update through. I'm sure Verizon has blocked something because I am unable to directly do a Windows update option from my phone. It gives me an error, and the tech told me I had to use Verizon's Windows Mobile Device, which indicates to me that they have it blocked so that any type of upgrade has to be approved by them.
My guess is to force you to buy a new phone rather than simply update the phone you have. Newer phones have the 6.1 but you are also forced to purchase the data plan. I simply use the wifi on my phone at my leisure not Verizon's.
Anyway, I'm hoping someone can help me with this. If not I will pay Microsoft and you better beleive I will post the fix if I am able to.
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Welcome to forums
Have a deep read here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Titan
You´ll be able to upgrade to 6.1 or even 6.5 cooked ROM´s that are much much better than the "official" ones!
Hope it helped,
Ok, so I hate boring generic ringtones. And plus, I like to have a unique ringtone that no one else would ever use, so that I always know when it's my phone ringing. However, some corporate idiot at Microsoft actually decided that us having the freedom to pick our personal ringtones on our personal phones, is a bad idea. I'd like to punch that guy.
So, anyways, last week my phone told me I needed to update it, and I did hoping that maybe one of these updates would allow me to add ringtones. Nope.
So, I started searching, and found some chevron app that is supposed to add ringtones. I followed the instructions step by step, and it didn't work. These instructions didn't suggest or say there were any requirements for me to have taken action to unlock my phone, so I can only assume whoever put up the instructions are idiots that didn't put complete instructions up, or made a program that doesn't work. Either way, that's quite frustrating.
So, I search, and while I've not found anything that actually states that you definitely need to unlock your phone for the ringtone app to work (It would be nice if someone out there could actually give clear instructions, but no one seems to understand that concept), but from what I gather that's probably what I need to do.
So, I get the chevronwp7 installer, which was a ***** to find, since most links go to the website for the app, which oddly enough doesn't have the app, but does have the ringtone app that doesn't work for me. Finally I find it, and it keeps telling me it can't communicate with the phone.
Now then, a little more searching, and I find some certificates that I need to install on the phone. So I do that. The thing still can't communicate with my phone.
So I search more, and I find that microsoft decided they really don't want me to pick a ringtone, and have blocked this chevron thing from working with their updates.
Who the hell do they think they are? I buy a device, once I pay my money to buy something, don't I have the freedom to do what I want with the device that I now own? I really think these developers that try to control how I use my devices that I own really need to get out of my business! I just want microsoft to leave me and my device that I own alone. But, they didn't, and screwed me over.
So, now I need to find a way to get rid of the update. I could reset my phone, but I've not found anything that clearly tells me if that removes the updates or not, or how to remove the updates.
Also, I installed the windows phone device manager, which looks to be official software that should work, and when I try to use the set ringtones option in there to add ringtones to my device, all I get is unable to connect to work phone (work phone is the name of my phone).
Can someone here offer some clear instructions how I can just get some damn ringtones? Please?
Many thanks in advance.
some corporate idiot at Microsoft actually decided that us having the freedom to pick our personal ringtones on our personal phones said:
Microsoft has no wish to keep you from setting your own ringtones. This feature is coming in the next update and was not included with the release of the OS because Microsoft was trying to get it to market as soon as possible.
So said:
I have no idea where you get this false sense of entitlement.
So said:
You come to XDA for help, yet you call the dedicated people here who work hard to let us make the most of our devices idiots. Just because you are not technically proficient constitutes no fault on our part; that is your own.
It is clear that you are only here for yourself and have no intention to contribute to XDA. Your tone also makes people not want to help you.
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Oscardog777 said:
Microsoft has no wish to keep you from setting your own ringtones. This feature is coming in the next update and was not included with the release of the OS because Microsoft was trying to get it to market as soon as possible.
I have no idea where you get this false sense of entitlement.
You come to XDA for help, yet you call the dedicated people here who work hard to let us make the most of our devices idiots. Just because you are not technically proficient constitutes no fault on our part; that is your own.
It is clear that you are only here for yourself and have no intention to contribute to XDA. Your tone also makes people not want to help you.
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I contribute where I have something to contribute. I didn't call anyone here idiots, but I did express frustration in unclear instructions that weren't complete. I have followed any instructions I have found step by step, I deal with computers and electronics all the time and know what I'm doing. So, if it isn't working, it's because no one has been clear in how to properly do this.
And I don't understand why I"m being criticized for feeling entitled to use something that I paid for. If I knew microsoft was going to lock this thing down to this point, and take away features I had taken for granted, I would have never gotten the thing.
If I have something to contribute to you, I will. I contribute to places all over the internet where I have knowledge or material to contribute. When it comes to this phone, I'm out of my element. It's not that I came here to specifically not contribute, but what do you want from me? If you can get me ringtones, I will definitely express my thankfulness. I would think asking the right questions, and getting a step by step set of instructions put up here would be a contribution to this place, since at this time there is no step by step beginning to end clear to follow instructions on how to get ringtones on a windows phone.
So, once again, please explain how I can do what I am trying to do here. I thought that's what this forum was for.
I understand that you are frustrated, and that's fine. In the future though, try not to take it out on the people that can help you
To answer your question, the tool that allows you to unlock your device, Chevron WP7, only works on OS versions 7004 (the original release version) and 7008 (the pre copy and paste version). Chevron does the same as paying Microsoft $99 to developer unlock your phone, which lets you put home-made apps (like the ones people make here, such as the custom ringtone installer) and apps not in the marketplace on your phone. Since you said you updated your phone, I'm assuming you have the NoDo update, which is OS version 7390 (the update that adds the copy and paste feature to your phone). Unfortunately, there is currently no way to unlock your phone if it is running NoDo, but Zune should have created a backup of your phone that if you restored it would put you back to version 7004 or 7008, which are unlockable.
Ok, thanks, I appreciate your help on this.
I figured out how to run a restore from the Zune, and have done so. However, I still can't get the chevronwp7.exe file to work. The phone is restored to it's previous state, zune is open, the phone is connected, and when I run the file all I get is
"Sorry, I'm having trouble communicating with the phone
- Please make sure it's connected using USB
- Please start the Zune application"
I have met both requirements, it does not work. And I have confirmed that this has OS 7008. I've run the certificate file on the phone, and have set the installer to run as administrator in XP SP3 mode, as a site online suggested. Nothing works, it doesn't work, and I'm following all instructions properly.
What do I need to do to get this to work?
Thanks.
every one just can unlock his/her phone from pre-nodo update...
Have you made sure that you have the phone's screen on and is displaying the home screen where all your tiles are and not the lockscreen?
Sent from my Samsung Focus using XDA Windows Phone 7 App
Oscardog777 said:
Have you made sure that you have the phone's screen on and is displaying the home screen where all your tiles are and not the lockscreen?
Sent from my Samsung Focus using XDA Windows Phone 7 App
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I didn't do that, as there were no instructions to do that. But, now I have tried to do that, and that has made no difference.
What do I need to do to get this to work?
JonnyGators said:
What do I need to do to get this to work?
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somebody who will take your phone and do it for you? I am pretty sure you will get it to work if you take your time, keep reading and trying. Worked for me too.
I've read everything there is out there to do this, and followed every step. I have the phone on a version that is compatible. I have installed the certificates to the phone. I have the chevron installer. I have the phone connected with zune, not as a guest phone. I have zune open. I have the phone out of sleep mode, showing the tile screen. I run the installer. I keep getting that error message that it can't connect to the phone that tells me to connect it via usb (it is) and to run zune (it is).
I've tried everything.
There is something missing from the instructions.
I need further help, which is why I am here. Can someone please help me?
I really wish someone would post some proper instructions or actually get a working procedure posted.
Once again, I have my windows phone on a compatible version with the chevron installer. I downloaded both the certificates and chevron installer. I installed the certificates to the phone. I've synced the phone with zune, it is connected to the computer, and not as a guest. I have the phone on, and on the tile screen. I run the installer, and I still get that same error prompting me to connect the phone with usb and open zune.
I've done everything.
There is something missing.
Are you guys here to help, or just to laugh at others misfortunes? I've done all you've said, it doesn't work.
Can you guys get a working procedure and/or installers please?
what OS are you running (XP? Vista? 7?) and also what version of the os are you running (x32 or x64) on your host computer. I know that when I was trying to unlock my phone that it wouldn't work on my desktop however, it would work on my laptop (both x64 win7). I don't know why, but sometimes switching USB ports also helps with this (some usb ports are lower power than others). Also, don't get mad if you cant get it on the first try. Last resort would be to hard reset your phone.
Are you sure that zune is also running while you are trying to unlock your phone? You should try it while zune is running because that is how the phone knows that it is connected to a computer at all. Also, if your phone says Syncing then you may have better success
I hope this helps a little bit ;-)
you would think there would be 100s of people posting problems with the installation if you were correct and the instructions were clearly poor. I don't see those posts. You apparently tried the obvious. There might just be a registry entry on your machine that prevents you from doing what you want (e.g. USB related) or your Antivirus and Firewall program prevent the connection.
I suggest you try this on an entirely different computer.
edit: Just in case you have an LG phone you can actually unlock it before AND after the NoDo update using the LG registry editor. Directions are listed here.
I am using Windows 7 x64. I have tried multiple usb ports. It is a samsung phone. I have also tried disabling my antivirus, but that didn't help either. Zune is always open, and phone and zune are syncing without problems.
I will try on another computer tomorrow and see what happens.
Ok, I have tried again on a different computer and have the same problem.
Once again, I have followed all instructions as posted. I have my windows phone on a compatible version. I have zune open. I have the phone awake and on the tile screen. I installed the certificates on the phone. I run the chevron installer, and it continues to tell me I need to have zune open and the phone connected with usb, of which I have done both.
I've yet to see any evidence that this program actually works.
I've found several threads around the internet world with people reporting my same problem, with no solution ever found for them. Usually the thread ends up getting hijacked and talking about different issues that aren't mine, and no one solves the initial problem.
Please, could someone get together a set of instructions that works for this process, because this isn't working.
Thanks.
I guess u could try hard resetting your phone (in settings/about) and then trying to unlock 1 more time. Last resort, buy a wp7 dev license and then u can sideload all you want (at a 99$ price, of course). If u don't want to pay that, then try again. Also make sure that the second computer you tried detects your phone as NOT a guest when you try to unlock it. Just keep trying!
before you hard reset try this registry mod. It fixes some usb connection problems for users who are trying to use the device manager. I've had connection problems on my laptop and this fixed it.
good luck
also, please do not make statements like "it's not working". just because it's not working for you doesn't mean you can make a global statement like that. The people who put instructions up here are not trying to lead people into a dead-end like your posts suggest. They are trying to help. Put yourself in a position of somebody who posts a solution which apparently works for most people and then somebody comes back and writes "you must be an idiot". Or in other words. It's working for me and others here, so it must be working for everybody. You must be an "idiot" who cannot follow instructions and you must be doing something wrong. Wouldn't that annoy you? Note that I am using your own description of the situation. All that does is shut the door for any help you could get in the first place. Why would I help somebody who calls me an idiot?
Thanks for that suggestion, I will give that a try.
My purpose in emphasizing that I've followed the instructions step by step is to make it clear that I am doing that. I'm not suggesting that the people that write these procedures are idiots, but I know that often when someone comes along posting issues they are viewed as the idiot. So I just want to make it clear that I've read the sites, I've done the research, I've tried all the suggestions out there, and I have verified I've done everything correctly, just to make sure no one shrugs it off as a id-10-t error, or suggest I need to rtfm.
I apologize if I've come off as insulting the people that have done the work to make what I"m trying to do possible.
try turning off all data related options? enable airplane mode, turn-off wifi, blutooth etc.
Hello!
I would like to ask for help installing either a new Cubot X6 Android or a linux based system. Until recently I wasn't aware of what kind of aggressive trojans for Android happen to compromise a phone to a degree where the solution is to buy a new one. I do not want to accept that. Therefor I am here to ask for help.
WLAN enabled - the phone runs nutts. It causes unknown apps to be installed, ruining the function of the phone completely. I bought it via ebay, a used Cubot X6. I had the device years ago until i sat on it which happened to break the display, but I liked it and bought it again, used. (The used one cost 60 bucks, a replace-display would have cost 35, so I ran with the used one - big mistake as it turned out).
Now, it's root-system is compromised. I set it to only allow apps from trusted sources. I did not download any apps beside well known trust-worthy ones, like google-maps, WhatsApp, all together.
When I first enabled WLAN, it suddenly started to display a message of the shutting down of "org.rain.ball.update" and also "ssCleaner ("suc", "chengele") is trying to obtain your current position", "ymm" cancelled, and several others. If I allow WLAN it automatically downloads 10-20 apps, some of which correlate with my laptop visited websites (alibaba), others apps from sites I have never visited ("sexy videos"). Basically the phone gets so busy that it needs to be restarted to allow any control of the phone.
I tried to fix it with Avaast, Avira, and Malewarebytes without success. With Avaast it also displays: "/storage/sdcard0/.androidsdata/is.jar", but is unable to fix it. I guess I would have to erase the SD-Card too, if I were to have the system replaced, once. None of the above things can be fixed with the tools at hand. The deletions are always interrupted, nothing gets improved permanently.
I immediately did a "Reset to factory condition", but when I enabled WLAN I didn't even install an app - it all started again, as described above.
So, a quick Google-Research turned out, there are trojan-horses, that cover themselves by pretending to be system applications, so that it would be nearly impossible to get rid of the trojan - only solution: buy a new one (See this article wwwDOTblog.lookout.com/blog/2015/11/04/trojanized-adware/).
Now, while I have a broken device and a trojan device, one solution would be to mount the display of the compromised one onto the broken one. I know it's easy to break the display during this. That's why I am here to ask, if someone might have suggestions of what else could be done to have this fixed?
Maybe it would be possible to get an uncompromised mirror-image of a Cubot X6 from the internet that would replace every data on mine? Would it fix it, if I were to install this: "Ubuntu Touch - Version 15.04 Phone"?
Any help would be appreciated. If I were to take a wild guess, I'ld say the trojan horses might have been developed by Apple...... So what am I to do now? Buy a new one?
EDIT: If you were to not believe this to be true, I could shoot a video of it with my laptop. It's really strange, but it is as it is. EDIT 2: Avaast displays a message, the phone has been rooted.
Please help!! Thank you so much!!
You won't get the virus to YOUR phone from replying ...
Am I here at the right forum for this technical problem?
Thanks
Do a search for your rom and instructions on how to flash. It will replace system partition and problem should then be gone.
tys0n said:
Do a search for your rom and instructions on how to flash. It will replace system partition and problem should then be gone.
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I will try that. Im total newb to smartphone software. any linking would be appreciated. thanks so far!
CubotX6 said:
I will try that. Im total newb to smartphone software. any linking would be appreciated. thanks so far!
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A google search for "cubot x6 firmware" will give you some good results.
Here's also Cubot forums, with link to downloads.
Hope that will help, and be sure to read up on the subject on how to flash before you start
So many Thanks! You linked me to the perfect spot! Thank you!
While i will redo my laptop with linux soon, you got experience with having linux on the phone? If i wee to try and mes up, it still were possible to go bac to the original cubot files u linked to, correct?
Thank you!!
Hi everybody.
Here is the story of the pointless week I just had. Some of the information might be needed to help me, but if you want you can skip to the end for the actual question.
I got hold of an old surface rt at my girlfriend's place and, since I left my laptop in my own house, I thought I might try to set it up and use it for a few things I needed to do (not much more than checking emails, watching youtube and stuff like that). I quickly realised the device was a bit useless (microsoft store and windows update were not working properly, internet explorer being internet explorer and so on).
I then found a guide from alexenferman, and a few threads in this forum, on how to install windows 10. I am neither developer nor a true geek, but I can follow instructions and I messed about with this type of things in the past, so I thought I'd give it a try.
The first half of the process went quite smoothly and I was able to install windows 10 with SecureBooth disabled. The only issues I had were that I could not update windows 10 either, and I could not sign in with a microsoft account, which prevented me to use the store again and I had no way of installing apps from the appstore put together by alexenferman.
Quite frankly, I just got tired of wasting my time, so I decided to revert back to 8.1. For that, I first clean installed windows 8. Then, since I could not update to 8.1, I used a usb recovery image and reset my surface rt with windows 8.1.
At the moment I am on windows 8.1, the store works, but windows update doesn't. I keep checking for updates and get different errors. After troubleshooting a couple of times I now just get error 8024A000. I looked it up and tried the methods found online, sfc scannow cannot find anything, other fixes do not really work. Basically I feel in a loop and a bit lost (Speaking of loops, contacting microsoft support has been an infinite loop between the windows and surface division).
tldr: is there anybody here that can help me with updating Windows 8.1 RT (My goal would be to get to update 3 and possibly jailbreaking after that)? Did I mess things up irreversibly by installing windows 10? Should I just buy a new tablet and chuck away this useless piece of junk that is causing me a nervous breakdown? Thank you very much for your attention, and sorry for the lengthy message but I need someone to talk to, somebody that doesn't simply repeat a script.
Updates ( read: patches ) automatically get rolled out by OEM if they deem it necessary.