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Need Help! screen problem with VOX

hello guys, my first post to this great forum
first of all, i just recentrly bought a HTC S710 /VOX phone
great smartphone in fact, but the problem is
sometimes, when i press a button, the screen just goes black,
the phone continues to run though, i can receive calls, access programs and all, but i just cant see.
but, if i wait a couple of seconds till the screen "darkens" to start saving battery, the screen now shows in full color, after that, i have to wait for the phone to stay completely dark in screensave mode, otherwise, if i click a button before, it shows the screen in full color but right after it darkens again...
can someone find me a solution for this? im really desperate.
as i said, the phone continues to run normally, the screen just darkens, stays black, have to wait a couple of seconds for it to return to normal
much appreciated
anyone?

Anyone know something?
now i spent the whole weekend without the screen going black.
bust just right now, after i syncronised it with my pc... the screen went black again,
turned off the phone, and turned it on again, and the problem was gone...
any ideias for a solution?
much apreciated
cheers

problem still persists
but now, its not that often...
it can go by 2 days without the screen going black
but when it does, its really annoying :S
any ideas?

I have the same problem with my Vox. I tried:
-various rom updates,
-disabling the light sensor and
-messing arround with all other backlight/powersave settings.
Nothing worked. Ideas anyone?

problem still persists today any hopefull ideas?

if hard resets have not helped and you have tried other roms, then the problem is with the device not the os.
so for this you might want to contact the htc service. no other solution.

tks for the tip prajith
guess i'm in no luck then
i've tried hard reseting, changed the rom
but since i reside in Maputo - Mozambique
we don't have a htc center here
maybe in south africa our neighbour country
but anyways, guess ill just have to get used to it
tks

oh alright.
so where did you buy your device from? can't you ship your device for service. it does sound like a irritating problem to live with.

Not happy with my Raphael

I am sorry to say, but I am not happy with my new phone !
Some serious problems with it.
1. sometimes when I push the powerbutton nothing hapens, and actualy I can see the phone is fuctioning (round button is flashing for new mail). After a few seconds I get the "famous" grey screen. Reboot is the only option.
2. sometimes I wake up and the phone has boot (I guess) somewhere in the night, because I have to give my accescode for the sim.
3. the "broken glass" isue is a problem and happens twice now
Think these are not small problems for a "Pro" phone.
Right now I don't have a riable and solid phone, and I think a pro phone should be that way .
Hope this things are fixed soon.

I wonder if this is a difference in roms or if you should return your touch pro. I've beating the hell out of my phone software wise to see how it will run and i haven't had a single problem yet. I haven't been charging it via the wall charger so maybe that has something to do with it but i doubt it.

Send it back! At least try that once, if you get the same problem again then either you are very unlucky, or there is a problem with all batches. I haven't had either of those problems once and got the phone the day it came out.
I only see one or two people complaining about these issues.
Steve

steveoidm said:
Send it back! At least try that once, if you get the same problem again then either you are very unlucky, or there is a problem with all batches. I haven't had either of those problems once and got the phone the day it came out.
I only see one or two people complaining about these issues.
Steve
Click to expand...
Click to collapse
I am thinking about it, to send it back. But I still hope it is a rom problem, like Bxsteeze said. Flashing another rom could help. Soon that is possible I will try.
If it doesn't help I send it back.(forgive my my English )

TBH i would do it the other way around. If flashing the ROM doesn't help because of a hardware fault and you have flashed another ROM, chances are you may not get the replacement you want.
especially as Olinex haven't finished the SPL Downgrader yet.....

DONT send it back ffs!!
We have just got HardSPL for the thing so you can actually try any ROM you wish, surely its worth the little hassle trying that first?!

I had the same "broken glass" like screen issue only once also when sitting overnight, but it wasn´t charging at all.
I have several other issue´s but it think it´s ROM related, and if it´s not i´m gonna send mine back aswel.

I've had issues 2 and 3 happen to me.
A couple of times now when trying to wake the device from an overnight charge in the morning I get no response, device locked. Soft reset and all is well.
Regarding the broken glass thing, that's definitely a software issue. Its TF3D having a spaz. If you disable it and then re-enable it, all is well.
Check out the issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
and here:
http://forum.xda-developers.com/showthread.php?t=420700

Hey if anyone doesn't want their Raphael. You could give it to me.

hardSPL ? Let the party begin

Problems
Hi,
Four problems i found so far.
First the broken glass effect. When the phone is ringing and i turn it on his screen the ringing stops and the 3dflo breaks. Or the screen turns grey.
Problem 2 After it restarts i get an device.exe issue.
Problem 3 volume of normal calling is very low. In a noisy room it is hard to understand the caller.
Problem 4 During a call several hick-ups. Also when the signal strength is max.
For know. It is a nice smartphone but some things need improvement.

Can I remind people there is an issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
I know a couple of pages got a bit OT about touch sensitive buttons etc but its back on track now. Log your issues in there guys so we can try and help each other better.

Syphon Filter said:
Can I remind people there is an issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
I know a couple of pages got a bit OT about touch sensitive buttons etc but its back on track now. Log your issues in there guys so we can try and help each other better.
Click to expand...
Click to collapse
And dont forget to add the info to the wiki.

My Touch Pro has had the 'wake up' problem (either refuses to without soft reset or shows me frizzed up screen), has frozen on me during basic setup (following a hard reset) and has given me several spontaneous resets.
It also keeps forgetting my wi-fi network exists.
I feel safe in saying that I have a faulty one, so I'm asking for a replacement.

Repair (rom?) on XDA Orbit

Hello all,
I've a problem with an XDA Orbit I've recently inherited. It had never been taken out of the box, and was effectively new - but nevertheless would shut down (completely) within a few seconds of being turned on. Once shut down, it would not turn back on unless the battery was removed for a while - not even a hrd reset would help.
The O2 shop said it was a battery problem, but I'm 99% certain this is not the case; if you put it into ROM update mode, it will cheerfully sty on as long sa required. It's only when booting WM that the crash occurs.
As it can go to ROM upgrade, I've tried updating the ROM; this was successful, but the unit still crashes on boot - although it does seem to take a little longer before it goes down.
Anyhow, the question; I remember seeing on here an advert for someone who can replace ROM chips for about 40 quid. Does anyone have any idea who this might have been, or any suggestions for anywhere else to send it? Or, even a fix?
Thanks,
-dave

Screen unresponsive

Hi Guys,
I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.
I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.
Thanks for your help

http://forums.palm.com/palm/board/message?board.id=hardware&thread.id=16220
I think this will help u.

jesusodin said:
Hi Guys,
I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.
I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.
Thanks for your help
Click to expand...
Click to collapse
After using my used Treo 750, WM 6, AT&T for about two months, it started experiencing the screen problem. Upon hard reset, the screen would respond to the first tap, and be almost unresponsive to the calibration. I had to press repeatedly very firmly. Went through a couple of hard resets and it didn't get better.
The screen would respond find for a while and then start working. I thought that I had it all taken care of and was working well yesterday until the afternoon rolled around. It started being unresponsive again. After a hard reset, it would respond to the first touch and then calibration barely worked.
Finally, I was able to get into it and installed Palm's Device Reset and ran it. It has since then been calibrating fine. I'm only using it bare bones right now and won't be able to test it more in depth until this weekend to see if the problem is resolved.
I did notice using SKTooks that the gwes.exe process was running at a high percentage while this was occurring, near 40-50 % when it is running at 0% now.
Any thoughts? ANyone tried the device reset at:
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(9260)

Treo 750 touch problem
Hi , I'm having the same problem wit my Treo . Did you solve your problem?

Hey Davidoff,
For quite a while, mine acted up, so much that I bought a used Wizard to replace it. Even after performing the device reset as I noted above, it would still be unresponsive at times, with the GWES.exe process (as shown by SKTools) running much higher.
For a while, I let it set without it's battery (perhaps a week) and then reinserted, fully charged it and immediately disabled ALL today plugins. So far, it has been running great but I'm very tentative to switch back to it as my primary phone, even though I love it.
I'm wondering if you can try disabling your today screen plug-ins, set the screen backlight to dim at one minute and the device to auto-off at one minute and see if this helps to resolve the issue. I'm curious as to whether any of those three combinations made a difference in mine, or have just bought time until it acts up again.
Anyways, I'd be interested to learn your results.
Brian

[Q] Newb, sorry ahead of time

I have had my treo 750 for only 4 years or so, lately it's been freezing up while texting, it also takes a while for the time to adjust when I wake up the screen, and finally the screen, once in a while, will go squirrelly after a soft reset, kinda diagonal?? You can still make out the picture but it's seriously distorted. I've spent a couple late nights on here trying to download different things but I am a little overwhelmed. I'm lost amid hard spl's, and rom's.
I didn't realize how attached to this phone I have become and I cant afford another smart phone right now.
If someone could point me in the right direction, I would be so grateful. If it means the phone is dead, so be it. I hate to give up on it. Please advise, and thanks, what an interesting site.

Can anyone advise me if this phone is done or worth working on?