Where Can I Repair My Htc Touch Pro In The U.S.? - Touch Pro, Fuze General

I Got A Sprint Touch Pro it does not funtion right constantly power cycles for no reason any one know where i can get this fixed?

A sprint store perhaps?

fone_fanatic said:
A sprint store perhaps?
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i didnt get it from sprint so i doubt they will fix it.

HTC probably will fix it for a charge of course. did you buy it from ebay or one of those third party phone dealers?
i would go back to the source...
tvos

My Tilt was purchased unlocked from ebay and a couple months later my usb port broke. I took it into a store and they looked at it, saw it was broken, and handed me a new one (might of been a refurb but can't tell).
I'd just suggest restoring the sprint shipped rom if you changed it then head on over to a store, or look on the website if theres a sprint device repair center near you, and give it a shot.
also it powercycling may be a software error and not hardware, have you tried removing the most recently installed apps or hard reseting?

tvos said:
HTC probably will fix it for a charge of course. did you buy it from ebay or one of those third party phone dealers?
i would go back to the source...
tvos
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bought it off ebay.

If it hasn't been to long, can't you contact the seller? Or file a claim with paypal?

You might to drop an e-mail to Pocket PC Techs; they repair lots of HTC devices.

Related

has there been any development progress....

on downgrading or rooting rc30??? i would just like to kno...
thnx...ciao
Long story short, when there is a result, it will be all over. I would go so far to say as even if there is a small hurdle overcome... it will be the top thread on every Android forum.
Very true. I got screwed with a RC30 phone too, so I have to wait as well. I'm sure with time, someone will find a way. Of course if you don't like waiting, you can always buy a dev phone.
Or better yet get a replacement phone. I had a bum trackball on my old one, got my replacement and it came with rc29 on it. I'm now running rc30 rooted.
I'm past T-Mobile's grace period. Is it possible to get a replacement? My keys are all bashed in.
What was the cause of it, dropped it? If you dropped it then probably no chance. You can always call and ask them if there is anything they can do, its worth a shot! I had my old one since the g1 first came out and no problems returning it for me.
stats555 said:
What was the cause of it, dropped it? If you dropped it then probably no chance. You can always call and ask them if there is anything they can do, its worth a shot! I had my old one since the g1 first came out and no problems returning it for me.
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T-Mobile support has been very bad to me. No I did not drop it, it came that way. And the screen squeaks.
coolbho3000 said:
T-Mobile support has been very bad to me. No I did not drop it, it came that way. And the screen squeaks.
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well if it came that way, you had 14 days to return it.....
I would be willing to donate some cash to the fisrt person to crack the tc5-rc8
Uk phone for root. So pull your finger out and get a move on
Adam
korndub said:
well if it came that way, you had 14 days to return it.....
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There's no limited 1 year warranty like on most electronics sold nowadays?
coolbho3000 said:
There's no limited 1 year warranty like on most electronics sold nowadays?
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yea i have goten my phone replaced 3 times since i bought it. there is a 1 year warrenty. you just have to be nice and tell them your screen is broken. i said it would turn on but i would not see anything on the screen.
coolbho3000 said:
There's no limited 1 year warranty like on most electronics sold nowadays?
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well yes there is a warranty, but if the keys are smashed in (probably physical damage) that warranty would be voided....
i know HTC has a 1year warranty if you look in your manual, and my problem is that my camera button isnt working at all and i do so want rc28 back as well,
BUT i got my g1 off ebay and i dont have a receipt so i dont know if they will take it any thoughts maybe someone who payed in cash could scan me a receipt,?
santaninja said:
i know HTC has a 1year warranty if you look in your manual, and my problem is that my camera button isnt working at all and i do so want rc28 back as well,
BUT i got my g1 off ebay and i dont have a receipt so i dont know if they will take it any thoughts maybe someone who payed in cash could scan me a receipt,?
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I called them (HTC, T-Mobile said they couldn't help because I didn't have my original contract with them ) and they said they were going to "repair" my "problem."
So a repair won't do, a replacement is the only option for us.
coolbho3000 said:
I called them (HTC, T-Mobile said they couldn't help because I didn't have my original contract with them ) and they said they were going to "repair" my "problem."
So a repair won't do, a replacement is the only option for us.
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well if you bought it off ebay, t-mobile has no obligation to replace it for you. that is a service for T-Mobile customers. you would need to speak to HTC directly.
korndub said:
well if you bought it off ebay, t-mobile has no obligation to replace it for you. that is a service for T-Mobile customers. you would need to speak to HTC directly.
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Click to collapse
HTC has an obligation to repair/replace the device under the 1 year warranty regardless of whether you bought the phone on or off contract. Problem is, you cant submit a claim directly through HTC, only T-Mobile.

SIM Card Slot Pin Broken ):

Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
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Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
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The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
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Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
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I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
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Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
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Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
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Click to collapse
Yeap they got it repaired within a week!

Speaker problem?/How to backup files?

I was listening to music this morning and it suddenly stopped. I've checked everything and I think the speaker is broken. No sound comes out at all. Is the mt4g notorious for this problem? And should I get a replacement under htc or t-mobile?
Sent from my HTC Glacier
Dammit I meant speaker lol.
Fixed it.
Bump? Can someone at least tell me whether to go under HTC's warranty, or T-Mobiles monthly paid one?
Bump? This has got 300 views already, come on.
I dont think is a known issue, it will be easier to deal with tmobile. tmobile will send you a new one then you mail the bad one back. where as with htc youll have to mail it to them.
tw39515 said:
I dont think is a known issue, it will be easier to deal with tmobile. tmobile will send you a new one then you mail the bad one back. where as with htc youll have to mail it to them.
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Click to collapse
So there is a $130 deductible for the mytouch 4g with the PHP bundle. Would replacing a broken speaker go under that warranty, or would T-Mobile do it for free?
how old is it and did you buy it from tmobile
I've also had the speaker go out on me for my MT4G. I got it replaced under warranty through tmobile for free as I've had the phone for less than a year.
Go with T-mobile, even if you didn't buy it from them. As long as you are first owner, your fine. I was able to get my phone replaced for free and i DONT have insurance.
tw39515 said:
how old is it and did you buy it from tmobile
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Click to collapse
Yes I bought it from T-Mobile, back in the summer of 2011.
d0gan said:
I've also had the speaker go out on me for my MT4G. I got it replaced under warranty through tmobile for free as I've had the phone for less than a year.
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Click to collapse
Did you call T-Mobile, go to a store, or do something else?
THEindian said:
Go with T-mobile, even if you didn't buy it from them. As long as you are first owner, your fine. I was able to get my phone replaced for free and i DONT have insurance.
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Same question as above, what did you do to get it replaced?
steven-026 said:
Yes I bought it from T-Mobile, back in the summer of 2011.
Did you call T-Mobile, go to a store, or do something else?
Same question as above, what did you do to get it replaced?
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Click to collapse
Just call T-Mobile and tell them you speaker isn't working. They will replace it for free.
Sent from my HTC Glacier using XDA App
The replacement should be here in a couple of days! One last question though, what do I use to back up my apps and high scores for games?
Edit:I forgot to mention that I'm unrooted.
Bump, phone should be here tomorrow.
Sent from my HTC Glacier
Bump, phone should be here today.
looks like you need to be rooted for what you want. i use titanium backup, check out mybackup pro it works on non rooted phones but not all features are available to non rooted users.
tw39515 said:
looks like you need to be rooted for what you want. i use titanium backup, check out mybackup pro it works on non rooted phones but not all features are available to non rooted users.
Click to expand...
Click to collapse
Damn, that's dumb. What's even worse is that my replacement phone has the bad emmc, again.
if it makes you feel any better i also have the bad chip and have had my phone since release day. still going strong.

Good screen replacement?

Hi Guys,
Ive dropped my almost new Nexus 5 and the screen is shot. Pissed about it, my iPhone 4 took drops 10 times worse over the last 4 years and didnt have anything.
Now Im looking for a new screen. Screen replacement service in my hometown charges 200EUR which is 2/3 of phone price.
Ive stumbled upon this on eBay. Seems to be from a good store (Express Homeshop) but wanted your input first. Any ideas?
http://www.benl.ebay.be/itm/ORIGINA...atzteile_Werkzeuge&hash=item35d009b51d&_uhb=1
Alternatives are more than welcome!
Cheers!
Just make sure you get official parts.
Sent from my Nexus 5 using Tapatalk
Hi rootSU,
Thanks, I would prefer it also, any idea where to get them from? Ive got a friend who repairs iphone screens and told him about the repaircenter in my town and he said they most likely use the same parts we can order of ebay. Theres no way of telling if their claim that 'we use original OEM parts' is real or not.
Do you know a good webshop with official parts?
Cheers
rootSU said:
Just make sure you get official parts.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
MistaMolla said:
Hi rootSU,
Thanks, I would prefer it also, any idea where to get them from? Ive got a friend who repairs iphone screens and told him about the repaircenter in my town and he said they most likely use the same parts we can order of ebay. Theres no way of telling if their claim that 'we use original OEM parts' is real or not.
Do you know a good webshop with official parts?
Cheers
Click to expand...
Click to collapse
Factory repair will give you official parts. Otherwise, check the outlets on ebay for price. Find the price that is most popular and then find the dealer around that price that is most trusted.
That's the thing, I bought it from the Google Play Store and they dont have physical locations, so I have no idea where to get it fixed?
wangdaning said:
Factory repair will give you official parts. Otherwise, check the outlets on ebay for price. Find the price that is most popular and then find the dealer around that price that is most trusted.
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Click to collapse

Galaxy s8+ showing lines on the top part of the display. I really need help

I have had my s8+ for 2 weeks now and i just found out recently that sometimes, it shows some white lines ( i think there were some pink and green ones aswell ) on the top part of the screen. They used to show up while watching movies/Youtube videos and last night i saw them on the home screen and in the settings ( this time they were black ). I googled the problem and there was no one complaining about it. I just hope its a software problem as i do not have waranty nor money to get another phone.
What could be the problem? Thank you in advance.
What ROM are you using?
codabrink said:
What ROM are you using?
Click to expand...
Click to collapse
Running stock. No root, no nothing
Why would you not have a warranty? They are covered for one year for defects.
mjones73 said:
Why would you not have a warranty? They are covered for one year for defects.
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Click to collapse
The phone was not bought from a store but from someone who got it and didnt want it so i got it cheaper. It wad brand new though ( but didnt have waranty )
Contact Samsung. As long as it's not user inflicted, those kind of defects are factory covered.
Regardless of where you bought it.
alexandruandreipetrea said:
The phone was not bought from a store but from someone who got it and didnt want it so i got it cheaper. It wad brand new though ( but didnt have waranty )
Click to expand...
Click to collapse
Shouldn't matter. Who's your carrier? I had an LG G2 I bought used many years ago that developed a screen problem, Verizon replaced it no questions asked.
mjones73 said:
Shouldn't matter. Who's your carrier? I had an LG G2 I bought used many years ago that developed a screen problem, Verizon replaced it no questions asked.
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Click to collapse
It was unlocked. Im on Vodafone but i dont know how could they help me as i dont have any documents or reciepts.
alexandruandreipetrea said:
It was unlocked. Im on Vodafone but i dont know how could they help me as i dont have any documents or reciepts.
Click to expand...
Click to collapse
You should contact Samsung customer support.
Definitely if you are in the UK they just use your manufacture date plus 3 months as proof of warranty.
lynxblaine said:
Definitely if you are in the UK they just use your manufacture date plus 3 months as proof of warranty.
Click to expand...
Click to collapse
Well...i am not from UK. There are no stores in here that will just take my phone and fix it. All i wanted to know is if anyone had this problem and if its a software problem or the display itself...
sounds like a display issue, usually bad connection or faulty display driver (hardware driver), only fix is new screen
Where are you from?
lynxblaine said:
Where are you from?
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I am from Romania
alexandruandreipetrea said:
I am from Romania
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Click to collapse
Your device very likely has a hardware problem. This won't get better, and may deteriorate. With that said, it's also very likely that Samsung will repair it for you at no cost. But you'll likely be without a phone for two to four weeks. I'd suggest contacting Samsung, then making arrangements to get by while your phone is gone. Pick up a used device somewhere?
Even if the phone was from the UK or somewhere else (not stolen) you could get this fixed by calling Samsung. If you continue to say you can't contact Samsung all I can surmise from that is that you obtained the phone illegally. EU Warranty is 2 years you have definitely got warranty.
lynxblaine said:
Even if the phone was from the UK or somewhere else (not stolen) you could get this fixed by calling Samsung. If you continue to say you can't contact Samsung all I can surmise from that is that you obtained the phone illegally. EU Warranty is 2 years you have definitely got warranty.
Click to expand...
Click to collapse
The phone was not stolen for sure and i did not say i cannot contact Samsung. Il try my luck. Thanks for the tips.

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