Loss of 3G? - Touch Pro, Fuze General

Did anyone else with a media max plan suddenly lose 3G signal where you used to have it before? Mine switch to edge today at 4:30 and won't get the 3G signal back.

mrspawn99 said:
Did anyone else with a media max plan suddenly lose 3G signal where you used to have it before? Mine switch to edge today at 4:30 and won't get the 3G signal back.
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Could be a local tower problem, congestion or it could just be a display problem on the phone. Yesterday my phone was displaying both "G" and "E" over the course of 3 hours, but the WM field test app showed I wasn't connected via GSM and when I did a speed test it came out to ~400 kbps. That's 3G speed, so I think the Fuze indicator was just incorrect.
For a good way to confirm, type in *#*#364#*#* into the phone dialer. A field test app will come up. Scroll down to "Band". If you see "850" or "PCS", you are connected via GSM/EDGE. If you see <unknown>, you are connected via WCDMA (3G).
Speaking of which, is there a version of WM's field test floating around somewhere that will show correct power, band and channel info for WCDMA?

Good call on that one, it was just displaying the wrong icon. I thought I had goten caught in that whole Media Net vs. PDA plan BS.
Incidentally, does anyone know whether they can limit your data usage like that. e.g. throttle you down to egde service when you have a 3g enabled device but still provide an internet connection?

mrspawn99 said:
Good call on that one, it was just displaying the wrong icon. I thought I had goten caught in that whole Media Net vs. PDA plan BS.
Incidentally, does anyone know whether they can limit your data usage like that. e.g. throttle you down to egde service when you have a 3g enabled device but still provide an internet connection?
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yes sooner or later .. THEY WILL eventually catch up to you and you might end with a huge bill if they can prove that you were using media max on a pda ... just blowing winds of caution

Related

3G data performance

Hi All
I changed from a SE p1i to a HTC Touch Pro. In terms of phone easiness and functionalities I lost a lot but in terms of HW I though I gained a lot. However I started to realise that although it has HSDPA and HSUPA the internet over 3G was very, very slow. I sent it to repair and come exactly the same. The best speed I can get is 61Kbps DL when 3G provides 384Kbps and HSDPA 7.2Mbps. Since the latency is very very high, I cannot get the complete rendering of a complex page if the http server gives time-out too early. Using the PC with the VPN is a nightmare.
A friend of mine that is a radio engineer in Nokia told me that this is a "well know problem of Windows Mobile that cannot cipher/decipher the 3G radio packets in real time". I searched on the internet and couldn't find nothing however I tried several HTC and Samsung phones with Windows Mobile, on several operators and countries and all are very very slow. And comparing them with the SE pi1 that worked like a clock... until it broke :-D
Henrique
I think you will find you are getting 61 kiloBYTES per second which equates to 488 Kbps, I use it with VPN and it's great, how are you connecting your PC to your phone, hopefully not via internet connection sharing or it will fail the VPN security check and boot you off quickly
Hi Everyone,
I too was noticing speed issues and they are for sure there. People on these boards have been seeing upto 2Mbit downloads speeds so it can be done. As my sig shows I got 1.7Mbit with 1-2 "H" bars.
I loaded a new radio on mine and that seemed to almost double my bandwidth, I was using the standard .32 radio and was getting around 600 to 700Kbit and then switched to the .28 radio and was getting 1100 to 1300Kbit. Only do your speed tests by tether unless you feel you have a good mobile website to do your testing. I was using www.dslreports.com/mspeed but the results are junk, theirs servers are not able to supply enough bandwidth for a good test.
Secondly I installed a new ROM, specifically I am using NATF's 2.3. This will make the phone way faster in terms of performance. It also allows me to tether via the USB and use my VPN without any problems.
I have an AT&T data card for my laptop (it's a work thing) and I get equal coverage/speed on the fuze as I do on this dedicated device, that is without the radio change that is.
Give the above items a try, the information for making the changes can be found in the ROM development area
Thanks All
Thanks for the feedback guys.
I used GoToMyHelp.com to make the test and provide me the results in both Kbps and KBps... 7.6KBps they said... GPRS speed.
With 3G only the results vary from 17Kbps to 60Kbps, when I turn HSDPA on I always get 61Kbps... looks like the phone cannot handle more than one major WCDMA code with the most robust and slowest modulation code...
But if people reported higher speeds then it means I really have an HW problem and so I have to insist with the service centre... I guess...
Henrique
But...
Although from the comments received looks like the problem is more acute on my device I tried a Samsung with Windos Mobile 6.1 and it is as slow as mine... I think it is too much coincidence.
Does anyone has any information regarding the so called "well known limitation of the cipher/deciphering in real time of windows mobile?
Thanks for any feedback...
Henrique
i get from 800kpb - 1000
never tested upload.
is tehre another test?
I only trust speedtest.net through a hardline tether (not bt) for speed test results. This moves as much processing power as possible from the phone to a full fledged computer, reducing such variables as screen drawing speed, free memory, cpu utilization, etc.
I find the fuze to perform almost exactly in line with my 881u (best speed ive seen on that is just over 2400 down, 900 up) - the only discernable difference is latency, slightly better on 881u (which is to be expected as there isnt ICS running as a proxy in such a situation)
As to the fastest speed you'll see on the device itself, I have not been able to clock over 1700 on speedtest.net running in flash lite 3.1 in opera mobile on my wifi, where i score 5500+ on the computer, so i think testing via phone's browser is not a very good measurement.
I don't know, I just switched my Settings > Phone > Band to GSM to see if it saves substantial battery, opposed to the 3G and even further "H" icon HSxPA I was using before.
The "E" icon GSM-Edge doesn't seem to slow down my Google Maps updates very much.
Thanks
Thank you all for sharing your experience.
The tests I made were using the phone as a modem via USB, so the processing on the phone was at a minimum.
The site I indicated before, GoToMyHelp.com, is used by a Firefox extension I have. After trying several sites this was the one that always gave me the best perceptible match between the browsing experience and the measured figures...
Now comes the hard part to convince the customer services that the phone has problems...
Henrique
I think I have the same problem. I am getting crazy low speeds on G and H, 30Kbit/sec and 60 Kbit/sec respectively. I have tried various tweaks found on the forums, I've flashed a couple of cooked roms and various radios but can't get it any higher. I've tried the SIM in the wifes iphone so I am sure that it's not a problem with that.
Let us know how you get on, are you going to call HTC direct or go through the company you bought it from?
chrisrich said:
I think I have the same problem. I am getting crazy low speeds on G and H, 30Kbit/sec and 60 Kbit/sec respectively. I have tried various tweaks found on the forums, I've flashed a couple of cooked roms and various radios but can't get it any higher. I've tried the SIM in the wifes iphone so I am sure that it's not a problem with that.
Let us know how you get on, are you going to call HTC direct or go through the company you bought it from?
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im getting 820kb/s in a suburaban area. It works great. Did you enable HSPDA. AT&T turns HSPDA by default (probobly to save bandwidth). All you have to do is fix it...im not sure how search the forum. I am using DA_G Clean fuze rom and it has it built into the ROM
OMG i just tethered my PC and I got some crazy speeds
And that was the lowest one. It went all the way up to 1900..obviously it flutuates a lot but it is still leveling off around 15k....which is crazy because I only have TWO bars!
this is my home
Its crazy that my phone gets speeds half as fast as my DSL and it only has two bars and im in the suburbs!
i tried iphonespeedtest.com on 1.07 proven and got about 400 at highest
tried it when i used his 1.08 i got 1200 kbps
its sick
Northern VA area
Is it possible that while tethered the phone is capable of more data throughput that isn't possible while browsing on the phone? Similar to the problem of encrypted WiFi being slow due to the processor load of encrypting and decrypting data.
From a technical standpoint when you're tethered all the phone does is pass data from the 3G connection to the USB port. The only processing needed is basic lower level networking to re-address the data packets to a new port, thus the processor has a low load and can dedicate more cycles to simply moving data. The phone can focus all of it's power on getting the fastest connection with the 3G tower.
But when you browse on the phone the processor needs to terminate the data packet and unload it into a program. On top of that even more processor power goes towards running the program itself that is using the data. Since the processor is busy multitasking by running a program, terminating data packets, and trying to maintain a connection with the 3G tower, it's more likely to drop packets or lose it's connection.
This would also explain why you lose that weak 3G connection and drop to EDGE when you open a program that has high processor demands.

Does ATT throttle download speeds?

My speeds never go higher than 300 kbps on my Fuze, my Tilt, or BJ. Ive switched radios, ROMS, and sim cards but my speed continues to suck. The only other thing I can think of is that my speed is being limited. Does anyone know if they throttle speeds?
AT&T does not throttle download speeds. What you're experiencing is more than likely due to poor 3G reception in your area or an edge connection. Does your phone show a "3G" icon or an "E" icon?
If it is an E icon, you are connecting to EDGE, which means you probably won't get anything faster. If it says 3G, you've got a poor 3G connection and your area. Either way, there's not really anything you can do about it, unfortunately.
Sorry.
It doesnt matter what my location is. I live in NYC and have 3 - 5 bars of HSDPA everywhere I go. Turning off HSDPA and using 3g doesnt help either.
behrouz said:
It doesnt matter what my location is. I live in NYC and have 3 - 5 bars of HSDPA everywhere I go. Turning off HSDPA and using 3g doesnt help either.
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AT&T's 3G <i>is</i> HSDPA. By turning off HSDPA you're effectively disabling 3G. Keep HSDPA enabled and you should be all right.
Though you have a Touch Pro 2, which is a European model, and therefore not compatible with US 3G. The fix should work with a US Touch Pro, however.
Im using a Fuze. I plan on getting a TP2 when it (eventually) comes out. HSDPA and 3G are not the same. Enabling or disabling HSDPA disables HSDPA only and not 3G. Ive had the phone since November (and a tilt tweaked the ef out as well) and have done every tweak you could think of to it so Im not some dumb noob.
When youre used to getting pretty decent speeds (1000kbps-1500kbps) and all of a sudden cant even reach 350kbps regardless of device and location it makes you wonder wtf is going on.
i live in nyc myself and i think something is up with att network and they just not telling us cuz my speed do sometimes just decrease to crap randomly and sometimes it doesnt work at all period but thats very rare, sometimes annoying
Manhattan here. Can affirm the same. Used to be able to get over 2mbps on my Tilt. Now I'm impressed if I clear 800k at night. And during business hours the network is too slow to listen to a Sirius stream. Sometimes in edge territory and I too am no noob and have tried so many things I made a damn website about it.
I believe att is engaging in some kind of throttling or shaping or they are simply short on bandwidth, at least in our neighborhood, based on extensive testing, the biggest clues being better performance the further away from business hours. And the situation appears to be getting steadily worse. Put it this way, several months ago I wasn't experimenting with header compression and packet MTU sizes just to listen to Howard. Now I have to go with the low bandwidth stream.
Not cool, at&t, step your game up. We're noticing.
In addition to testing all the different radios and different devices I've used a variety of testing methods, reliable ones, and I even paid up for the isp.cingular wap which ain't better at the moment.
HSDPA is a type of 3G connection. It's the kind AT&T uses for their network.
To quote from AT&T's website:
"The AT&T 3G network uses HSDPA/UMTS technology (High Speed Downlink Packet Access/Universal Mobile Telephone System), which makes it possible to enjoy a variety of feature-rich wireless services. It also gives AT&T the advantage of offering simultaneous voice and data services. That means you can talk and use the Internet at the same time. How's that for multitasking?"
To use 3G on AT&T, you must have HSDPA enabled. As for your signal crapping out like that, what's probably happening is just a network bog down. In major metros, when a lot of people are connecting, it can cause speeds all around to drop. It's just the nature of cellular technology.
And I'm not out of my element, btw. I work for AT&T.
xxbadsushixx, I hope you are right. This would only go to prove the whole, post count shows how smart you are, theory that everyone seems to have.
but to not make a useless post: I also believe that it has to do with where you live, and whether you are in a metro or rural area. Here in Orlando, if I am downtown on a friday night, 700+k is rare. When I get to my house 1000+k is easy.
computer double-posted. please delete.
livehigh said:
xxbadsushixx, I hope you are right. This would only go to prove the whole, post count shows how smart you are, theory that everyone seems to have.
but to not make a useless post: I also believe that it has to do with where you live, and whether you are in a metro or rural area. Here in Orlando, if I am downtown on a friday night, 700+k is rare. When I get to my house 1000+k is easy.
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That's normal. I actually had the same issue, and customer complaints about it. I did some research, and it basically comes down to a single tower has a set bandwith. Lets pretend a tower has a max connection of 50mbps. if 50 people connect to it, they're pulling 1mbps each. if 100 people connect, they're pulling 500kbps each. It all comes down to what kind of load the tower can handle. If a tower gets too bogged down, it can hand off excess connections to another nearby tower, but if a single area has a significant number of connections, everyone suffers.
Think of it as going into a crowded coffee shop and everyone is using the wifi. Too many people connecting and using it at once, speed drops. That's almost exactly what's happening now to you guys.
For the record, my connection pulls about 500kbps at work, but at home almost 1.5mbps at home.
HSDPA and 3G ARE NOT the same..HSDPA is in essence 3.5 G..look it up and test it out..use the disable hsdpa regedit or use advanced config...and disable HSDPA..youl notice you wont (well in the past before speeeds went down the drain) get above 600kbps but enable HSDPA and you would hit iver 1mb..so they are different in every way...also this isnt att throttling..this all happened with the iphone 3g came out..i noticed the day it came out and the only time id get back full bandwidth (over 1mb) was at 4 am lol..sooo thank the iphone 3g users for stealing our bandwidth and soon att will push out 4g which will be wimax i think...but hsdpa is upto 7.5mbps even though att hasnt utilized the protocols speed capabilities because they need to upgrade all their towersbut they are only utilizing 3.5mb hspda right now
xxbadsushixx said:
That's normal. I actually had the same issue, and customer complaints about it. I did some research, and it basically comes down to a single tower has a set bandwith. Lets pretend a tower has a max connection of 50mbps. if 50 people connect to it, they're pulling 1mbps each. if 100 people connect, they're pulling 500kbps each. It all comes down to what kind of load the tower can handle. If a tower gets too bogged down, it can hand off excess connections to another nearby tower, but if a single area has a significant number of connections, everyone suffers.
Think of it as going into a crowded coffee shop and everyone is using the wifi. Too many people connecting and using it at once, speed drops. That's almost exactly what's happening now to you guys.
For the record, my connection pulls about 500kbps at work, but at home almost 1.5mbps at home.
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If that was the case I wouldn't be so upset but its not. For example I was in a part of the city I don't usually hang around last night and opened up google maps (in a very drunk stupor) I had to wait an unacceptably long time for it find a route and load up the images. Granted it was NYC but it was also 4AM(!). Just how many iPhone users are chewing through data at 4am?
I believe att throttles 3g. My fuze has never produced a d/l speed above 350-450. Placing same sim in n-95-3 shows 1400 in the same location. Just my observation. Can't prove it. But I believe it.
u guys are confusing hsupa with HSPDA with HSUPA they are different,
HSUPA is faster than HSPDA, wich is the same as 3g
Unlocking the HSUPA is makes the connection noticeablly faster.. It is disabled by default on the FUZE
wiki it up if u need to:
http://en.wikipedia.org/wiki/High-Speed_Packet_Access
lol hsupa IS FOR uplink ONLY hence the U instead of a D..same as uoploading..so yes web pages may load faster but speed tests and downloads will show nop change in downlink speed
You are all crazy
3G is UMTS...max speed of 384 if I remeber correctly.
3G can also be HSDPA if enabled in your area. Currently I believe this to be capped on phones at 1.2 and on laptop cards at 1.6. This also might change is you use isp.cingular...the tower may think you are a laptop card.
Think of the two HSxPA protocols as tower based upload/download compression algorithms for UMTS and you'll pretty much have a grasp of it. While not strictly correct in the truest sense of the definition, using this analogy will help understand 3G and 3.5G.
If you have no HSxPA, but a 3G connection then your raphael displays 3G all the time. HSDPA only enabled is indicated by an "H" icon appearing when your device is actually downloading data. Both HSDPA and HSUPA will be shown by a constant "H" being displayed.
AT&T's network works just fine with these protocols turned off.

Constant network issues

I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
Your wifi works?
I have the same issue in my house... I have a weak signal and 4g drops down to 2g which is terrible.... 4g downloads are 3Mbps, but uploads are under 100kps
I changed the network mode to wcdma only which helps significantly. 4g drops, but quickly returns...
Give it a try...
I'm having the same issue here in Orlando. I've had 2 phones now (first one was just a bad unit) and both have had horrible network connectivity and reception. I take my SIM card out and put it in my 2 year old MT3G and it gets perfect reception and fast data transfers while the G2x is choking on network transfers.
Go complain here in LG forum. This is software issue.
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
have full bars but cant download anything. just sits at waiting for data connection.
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
ceroglu said:
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
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How are you getting 3g? Unless you meant to say 4g?
himmelhauk said:
How are you getting 3g? Unless you meant to say 4g?
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Click to collapse
T-mobile only has 3g connection avaliable where I live, of course it says 4g on the phone but in reality it is only 3g.
ngerasimatos said:
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
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Click to collapse
I wonder if there is an issue with our network in Arizona?? I live in Chandler, and work in Scottsdale. my data times out ALLL THE TIME. Both here at home, and at work. Same with my text messaging. Literally, I do exactly what you do with the "airplane" mode. That's the only way to get my data and text working again (besides restarting).
Here are the issues I posted in the LG Forum:
http://www.lgforum.com/forum/boards/carriers/t-mobile/topics/few-issues-with-g2x#26861
(first issue posted is what you are talking about)
I dont think this is a regional issue. Downtown Minneapolis here, and I cant get it to stay on wifi or Edge/4g for more than a few minutes at a time. G1 has no trouble and shows strong 3g while my sisters mt4g shows full 4g. 4g/E symbol just flickers on my g2x leaving me with no connection. I can connect to wifi fine, but even with wifi sleep set to never it still disconnects every few minutes, and has to be toggled on/off to reconnect. Until toggling it just sits flickering 4g/E with no data connection.
I've never seen my Evo drop a E/4g/wifi connection and struggle to reconnect once in the year I've had it. My g2x does it almost every time I pick it up.
Did you try going into Mobile Networks in Settings and changing the mode to WCDA Preferred or something? That'll stop the flip flopping. That's what I have it on and that's what the phone came with out of the box.Also try Auto in that menu.

[Q] Edge and GPRS data connections abysmally slow on Moto G

I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt
larkim said:
I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt
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Click to collapse
Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....
Akshay7273 said:
Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....
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Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!
larkim said:
Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!
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Well....do u have any friend who is using Moto G and getting same problem at that place??And by the way, Here in india some operators give faster 3g speeds but 2g speed sucks...So just like that it could be the operator's prblm too....First confirm if any of ur friends are getting better edge or gprs speeds.....Thanx
Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...
rmrbpt said:
Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...
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Interesting. For the full story:-
I have a Moto G with Virgin (MVNO in the UK using the EE network), and have had for about 5 months. Love it. Never had an issue with data speed on any of the "flavours" (obviously GPRS and Edge are slower, but useable as you say). I've just persuaded my wife to take a Moto G too, but she is on the TescoMobile network (MVNO in the UK using the O2 network). I obviously don't expect our experience with data speed to be identical, but she has only had the phone for a week or so and she reported to me last week that it seemed that data was turned off so she couldn't use maps when she was driving to get some travel time updates. When I looked at the phone at home, it was all fine - and at home both of us get H+ signals throughout most of the house (when wifi turned off). On playing a little more, I noticed that in one room of the house the signal dropped consistently to Edge, and when testing data speed there I noticed the slow (unusable) speed. I swapped the sim into my phone (which was a sim free purchase, so unlocked) and got the same issue. I've then subsequently tested data speeds when we've been out and about in different cell locations, and consistently when she is on Edge or GPRS the data drops off a cliff. HSDPA is always fine.
Then yesterday I was out and about just with my own phone in an Edge area, and I also got the same experience - unusable Edge data speeds (bear in mind this is now on my network, Virgin). Now, I've only had this once, but I am wondering if the 4.4.4 update has slowed Edge / GPRS performance, as the common factor across both my phone and my wife's is that they have only just been updated to 4.4.4
If no-one else here is experiencing the same, then clearly it is just local signal issues, but it does seem peculiar that both phones, on different networks and in different physical locations (up to 30 miles away) appear to be experiencing something similar.
Both phones are on 210.12.40.falcon_umts / 4.4.4
I've just found something to try. Won't be for everyone, but using the "hidden" phone menu via *#*#4636#*#* > phone information and setting preferred network type to "WCDMA only" I can at least force the phone to ONLY use a 3G connection. Whether that will leave me with no signal in areas where I'd like to have a signal I'll wait and see, but I could at least switch manually back to 2G if I found myself down a dark country lane with no 3G signal. Perhaps an option only for the tech-enthusiast, wouldn't want my wife to be relying on this if her car broke down in the wrong end of town!!
It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...
rmrbpt said:
It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...
Click to expand...
Click to collapse
There is an option "WCDMA preferred" which may (I know nothing about this!) set a preference for a stronger reliance on 3G services rather than 2G. It's very easy to set up and switch, worth a little experiment if you get into an area where you are suffering with a slow 2G service.
Changed it right now.
If I feel any difference I will leave the proper feedback.
Thanks

Data Connection Issues

Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
same
alhadee12 said:
Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
Click to expand...
Click to collapse
Yes. I am having issues on my Sprint Note EDGE. The signal goes up and down and the data is very spotty only giving me any data about 20% of the time. I am waiting on my replacement but I doubt the phone is faulty.
Sortilege said:
Yes. I am having issues on my Sprint Note EDGE. The signal goes up and down and the data is very spotty only giving me any data about 20% of the time. I am waiting on my replacement but I doubt the phone is faulty.
Click to expand...
Click to collapse
My issue is now turning out to be one app, which is Craigslist. I can't connect via AT&T data, but I was able to use a Verizon Hotspot to connect.
I have noticed data & wifi connection dropping frequently. I have been blaming my mobile operator and internet service provider until I saw this thread.
On my T-mobile Edge i was getting Wifi drop outs every minute or so.
I am getting a replacement tomorrow and I will report back.
here is what my battery stats looked like
https://dl.dropboxusercontent.com/u/28335306/tempFileForShare_2014-11-21-08-19-24.jpg
Firmware.....
Its a Firmware issue
Guys I am almost positive this issue is due to a glitch in Samsungs firmware. I tested the data and was able to download over 1 megabyte per second with only one bar on 4g Spark LTE.
According to the tech support person I talked to that would not be possible on only 1 bar. (btw I stopped the test after hitting 1 Megabyte per second for those that need help converting that equals 8mbps). I was in a saturated 4g Spark network with 5 towers within spitting distance from my location and it still only showed 1 bar. I'm thinking either how the tower reads the signal strength or a bad code line shows no more then 1 bar no matter what.
Now for those having dropped data. Check the Sprint {if you are on Sprint or your providers site for a similar coverage map) site to see the saturation for 4g Spark service, the phones are now setup to LOCK on and HOLD onto the FASTEST tower, which according to the tech who also filled me in on the way the new antennas work, can lead to what seems to be dropped service. She would recommend for individuals having this issue if Spark service is not fully activated in your area to switch over to CDMA only under settings to fix the LTE data dropping issue. BTW the Spark LTE service is apparently different then the old LTE service so those versions do not appear to work interchangeably (according to the Sprint service map). I'm assuming this new triband lte is new for all the carriers but maybe not...
I also noticed someone else got the new version of the firmware, which I also have and that did NOT fix anything for me. If anyone is struggling with this issue I would wait until the firmware is updated again. WHICH I hope by that point we can get flashable firmware for those of us that are rooted...???
Now for a VERY Important Fact: there will now be no way to use data while on a phone call. These phones are a single antenna model. You can either be on the phone or data... UNLESS you are making a WiFi call. That is why this is now a option. It will keep the antenna set to the data side of things and make it possible to use data for the internet at the same time.
I hope this helps.
Adan
alhadee12 said:
Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
Click to expand...
Click to collapse
http://blog.craigslist.org/2014/11/24/craigslist-dns-outage/
Thank you for the info. I agree it has to be a firmware issue. I am getting a replacement handset tomorrow to verify that but I can see all these hansets being bad. I am in areas all day long with strong lte/spark/and 3g but my data connection constantly drops. I do also see the cellular signal shooting up and down but have no issues with my call quality at least. Have to reboot...toggle airplane mode....or shut data off and on just to get a little bit of 3g service for a second or two. I really hope the firmware update comes soon. I also went under networks in setting and set it to CDMA only and it as at least seeming to give me a steady 3g connection for now...will reply if that changes
signal
I had the note 4 for 3 weeks before giving it to my wife and getting the edge....the note 4 in all my normal travel was perfect....now with the edge i have horrible data so its something i hope they update quickly
I don't rely on the stock signal bars, they are not really reliable in my opinion. Instead if you install SignalCheck Lte or SignalCheck Pro (for those that are rooted) from the play store. It accurately shows the true signal strength of your connection.
I like the Pro version since it allows to reset the connection quickly if need be.
TS

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