Attempt to connect to WPA2 network hangs phone - HTC Vox

When I try to connect to one particular WiFi network that has WPA2 encryption with AES key, with 802.1x access control using PEAP, my S710 hangs. I then have to restart the phone by removing the battery.
I don't have any problems connecting to :
- a WPA-PSK with AES key
- WEP, with 802.1x access control and PEAP
I've tried everything I can think of but I've not found a solution yet. Can someone help?
Thanks.

bump, having the same exact problem here.

Nobody seems to have a solution. I think I'll just have to contact the after-sales service and be without a phone for a while. Sucks!

Related

Raphael: Wifi can not connect to any encrypt connection, any help?

My TouchPro can connect normally to unsecured wifi networks, but with WPA encrypted ones, it can only connect for the first time, after that it can not.
At home I have a wireless router/ADSL modem (Zoom X6) that is connected to my PC by cable, all my phones and laptops connect to internet via wifi. While other phones (1G iPhone) and laptops always connect successfully, the TP only connected once and then cannot or unable connect to the WPA security-enabled wireless network (although it's able to scan and detect the availability of the Wifi network). I tried to reset the router settings, even update router firmware, but no luck, it's still unable connect. I also tried with my office secured wifi network and I had the same problem.
Yesterday, I had to hardreset my TP and tried to connect once again, but problem was repeated, connected only once and after that, unable. Note that my previous PPC (TMobile Ameo WM5) didn't have any problem with the same wifi router and the same wifi settings (as follow).
My TP wifi settings:
Network Name: MyNetwork
Connects To: The Internet
Uncheck "This is a hidden network"
Next step:
Authentification: WPA-PSK
Data Encryption: TKIP
Greyed Out: The key is automatically provided
Network Key:************** (my pass)
Greyed Out: Key Index: 1
Next,
Checked "Use IEEE 802.1x network access control" but greyed (I can't change this)
Anybody know the solution for this issue?
Thanks and very appreciated for any help.
i experienced similar problems with my old p4350 but not yet with the TP...
no solution, sorry. but im quite unhappy that this issue still exists...
Any suggestion, pls.
yeah.. quite sucky.. I though the WiFi 'broke'.. but i was able to connect to a WEP site.. I think its something to do with WPA.
I never had this problem with my Diamond. The firmware on Diamond isso much more stable compared to Touch Pro..
I set everything to WEP and my key is open instead of shared, and now it works fine.
I had issues at my dad's, who has no encryption, and also there, when I set the key to open io shared, I got connection. (even though there is no key
anyway, it looks like that is the bug (at least in my device)
I have exactly same settings and same problem... but I want to use this encrypted connection since in future I will have to connect also in other places where I need it for sure.
Any help here?
I have similar promblem with my Hermes before.
My wireless router is running "Turbo-G" mode, my Hermes can't connect it with Turbo-G mode On.
After I change the wirless mode from Turbo-G to "g/b", my Hermes can connect it without any problem.
I tryed that and does not work...
strange is that is was working in the past and on router I did no changes but on TP I installed just some apps which should not affect this...
Only what could affect is Advanced config which I installed...
So where else can be problem?
How can I troubleshoot this?
Signal kvality is good but still keeps dropping and does not obtain IP from router.
mine works fine...not that that helps you in any way
I found the solution: set router to unsecured and use MAC filter. But that is only a tip, because my TP still can not connect with any other secured wifi.
I had same problem and looks like I found the bug in Advanced Config 3.2
There is in Network -> WPA auth... was enabled and I put Disabled (now I can use WPA auth anyway... before it just could not connect)
And next Wi-Fi delay after boot: 0 (when I changed to other number than I got problem that I could not even see any AP as I could see before and only network card settings was shown)
Try to play with other settings and you will see... I had also errors with device.exe after reboot... but now it all works as it should.
Just post here if it helps you also so we can notify creator of Advanced Config...
hung_ng said:
I found the solution: set router to unsecured and use MAC filter. But that is only a tip, because my TP still can not connect with any other secured wifi.
Click to expand...
Click to collapse
You are merely restricting people from connecting to your router.. without encryption, you are sending unsecure packets all over..
Have you tried using AES encryption on your device instead of TKIP? I only mention this because TKIP is the only one I haven't tried. All other methods of connectivity work fine for me with the TP.
I tried the PT using unsecured routers, WEP and WPA and all of them worked fine with stable connectivity.
The routers I have tried (without any problems) so far are:
1. Linksys WRT-54G running Tomato firmware
2. Linksys WRT-54G running DD-WRT firmware
3. D-Link DIR-655 running latest firmware
I tired open, WEP and WPA1+2 on all of the above routers and the TP responded with zero issues...
I am not using a custom ROM.
I hope this helps in some miniscule way.
Good luck.
Minus-1 said:
Have you tried using AES encryption on your device instead of TKIP? I only mention this because TKIP is the only one I haven't tried. All other methods of connectivity work fine for me with the TP.
....
I tired open, WEP and WPA1+2 on all of the above routers and the TP responded with zero issues....
Click to expand...
Click to collapse
I was about to say the same thing...
Not having any issues with my girlfriends WPA secured router. It's on WPA2-PSK and AES encryption. Enter key first time (case sensitive!!), and of you go... Connecting without trouble ever since
hmm..Funny mine still can't connect to my home WPA2, AES or TKIP.. I'm on the Buffalo Tomato firmware..
WIFI not connecting
This solution worked for me!! Excellent. This was a right pain!
thedino said:
I had same problem and looks like I found the bug in Advanced Config 3.2
There is in Network -> WPA auth... was enabled and I put Disabled (now I can use WPA auth anyway... before it just could not connect)
And next Wi-Fi delay after boot: 0 (when I changed to other number than I got problem that I could not even see any AP as I could see before and only network card settings was shown)
Try to play with other settings and you will see... I had also errors with device.exe after reboot... but now it all works as it should.
Just post here if it helps you also so we can notify creator of Advanced Config...
Click to expand...
Click to collapse
I've got the sollution, everybody on this forum probably has advance config installed, the program sets some default value's of it's own, set the WPA authentication under network in the advance config program to disabled and it will work again. Anyways, that worked for me
I've removed WiFi settings and then I edited settings again. It works now
Raphael Wifi problems
I bought this Fuze to replace my trusty Dash since I broke the antenna on my Dash. I'm running NRG Magic, but have tried other NATF and other ROMs as well, I cannot get this phone to connect to my wifi network I'm using WPA2-PSK but have disabled security for testing. My Dash and my laptop connect immediately with no problems. If I cannot get wifi going on this Fuze I'm afraid I'll have to put it on Ebay and try the Iphone, which people seem to love.
The Fuze did connect once, and it was WPA2-PSK at the time, I don't remember what ROM I was using at the time probably an NRG flavor, but Ihave had _no_ luck since.
Should I flash to 'official' ROM? Honestly I'm getting tired of playing with this thing I don't have the time.
Any help would be appreciated.
Thanks,
Marc
I may have found something
Check your time zone/daylight savings settings on your router. Phone and router time must be in sync.

VOX not connecting to router

My VOX has stopped communicating to my router. This appears to have happened since I accidently deleted profile but that could be co-incidence..
It sees my network...
Settings VOX
Net type INTERNET
Auth WPA 2
AES
USE IEEE 802.1x YES
AEP type: Smart Card or certificate
Settings WAG200G nothing really relevent here except to say AES as above.
My phone seems to connect WITHOUT encryption but when I add encryption (with real simple password) this is where the phone can't connect for some reason... My laptop is still connected to the router without any problems there is no MAC filter or anything like that.
Anyone please help!
BTW tried hard reset not helped.
i have the exactly same problem. i tried other kinds of config on my router but nothing worked.without encripton or password it connects...
Not connecting to WIFI
Seems more people have this problem?
WPA2 does seem to be a problem. Personally I also use fixed IP, but never got my phone connected to my home network.
@work I use WEP and DHCP, no problem connecting.
@home I use, as mentioned, WPA2, AES, Fixed IP, router.
If anybody got a simple answer...?
btw, I got this problem after using other roms(for almost a year now). Basic HTC rom (WM 6.0 :-( ) seems to work fine.
Half connected in fact
Hi, I'm also getting a wifi problem after installing the RUU_Vox_HTC_FRA_1.34.406.1_4.1.13.54_03.10.90_Ship ROM (and thus resetting everything in the profile), but I wonder if it's really the same thing.
My phone connects to the wifi, gets an IP (both the phone and the router show the same IP attributed), but PIE and Outlook Pocket can not use the network. It's just like they couldn't see the network. But they don't use Edge either to connect, so they probably somehow try to send data to the network,but they fail.
Oh, and WEP encryption changes nothing. And I can't test with fully removing the encryption, as I use an internet box, not a standard router.
What I don't get is that I was browsing just fine on this ROM and the same config in my router I wish someone with more knowledge would spare a minute to help us out here or at least point us in the right direction
Solved
I upgraded the firmware on my router... :d thx

802.1 network connection

802.1x EAP network is kicking my butt. Anyone else having issues with it? I have managed to connect to the network but am unable to connect to the web.
So once it is connected i get a ip address
my current settings are:
EAP method-PEAP
Phase 2 authentication-none
ca cert-unspecified
user cert-unspecified
identity-my user name
anon identity-
passsword-my password
ip settings-DHCP
Like i said i am able to connect but nothing else. Any ideas?

[Q] Wifi EAP TLS problem

Thought I'd post here as we know how wonderfully prepared and responsive Motorola support is.
https://supportforums.motorola.com/thread/49113?tstart=0
I've connected to several Open and WEP/WPA protected Wifi networks with a VZW branded Xoom with 3G radio.
I'm stuck in the "Connecting" phase when using EAP TLS. I have correctly imported the PKCS #12 cert and entered the proper metadata.
Anyone else having this problem or have ideas on how to solve it?
same problem here. doesn't work in the company's wlan. do you have a solution?

[Q] Connecting my Sensation to WPA2-Enterprise wireless network

Hey I am trying to connect my Android device to a WPA2-Enterprise network.
I have exported my CA certificate and changed the extension to *.p12 so that android can import it.
I connected my work laptop and check on the wireless properties it shows the following:
Security Type: WPA2-Enterprise
Encryption type: AES
Authentication Method: Certificate
After I imported my certificate and click on the wireless connection it only provides me with a EAP method, which my laptop does not use because when I switch from certificate to "Microsoft: Protected EAP (PEAP)". Since I don't have password to connect to the WPA2-Enterprise 802.1x wireless, I would imagine it would be the same on my Android device "I tried my phone and tablet"..only using my windows credentials to connect for example domain\username and pw.
Any ideas?
Maybe I need to convert the certificate instead of changing the extension to *.p12?
I tried using Wifi Advanced Editor from the Market but no luck....has anyone run into this type of situation where you use certificates and no EAP?
Anybody???
Sensation - MIUI, various from 1.11.25 to 2.1.13 - EAP Wifi problem
I too have suffered from this problem and dispite looking at various bulletin boards have found no solution. I have tried different kernels, advanced wifi configurator and have the same problem.
Frustratingly it is not always present as an issue, sometimes it will connect and others it will not. If I find any more info, I will update this post
Any update on this, also wanting to connect my Razr to my work network
Any updates on this?

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