Overview
This behavior is associated with a feature that was introduced in Windows Mobile 6.1. It provides a way for users to send e-mail through an alternate outbound e-mail server provided by their mobile operator in the event that the default outbound e-mail server becomes inaccessible.
The problem occurs if a mobile operator doesn't use this feature, and therefore doesn't supply a value for the alternate SMTP address. When the mobile device fails on any attempt to connect to the e-mail provider's default SMTP server, Windows Mobile 6.1 automatically loads the value for the alternate SMTP server—which in this case is blank. The e-mail account configuration details are then corrupted, which results in loss of the ability to send e-mail with that particular e-mail account.
With this fix, the feature is patched to ensure that Windows Mobile 6.1 takes appropriate action when it detects a blank value for the Alternate SMTP server.
Note: After you apply this hot fix to your mobile device, the messages that have been sitting in the Outbox folder of your affected POP and IMAP e-mail account(s) will be sent. Since these messages could be out of date, you might not want to send them now. You can keep these messages from being sent by navigating to the Outbox folder of these accounts, and then either delete them, or move them to another folder. On Windows Mobile 6.1 Professional devices, you can access account folders by tapping the folder drop-down located in the upper left portion of the message list. On Windows Mobile 6.1 Standard devices, you can access account folders by pressing the Menu soft key, and then selecting Folders.
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http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
ArchY said:
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
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had no idea! you shouold post it in the dev hack section so other cooks can see it
I never had a problem with this (use Windows Live) but should I download it anyway?
windows live is a bit differrent but they're referrinmg to the rest of us who use the outlook email
Ok cool thanks!
yay Microsoft release KBs and cabs for windows mobile
Shouldn't this be applied if you run the Microsoft Update from within the WM6.1 device?
Related
Hello Everyone,
I have a T-Mobile USA SDA and had a problem with emails on the device.
Not sure if it is working as designed or if there was a blug, so I thought I would float it by you guys.
Setup:
Mail client on T-Mobile USA SDA
Configured manually to check pop and send smtp with my gmail account. It is set such that the message headers are downloaded first.
I connect WIFI and send/recieve
I receive a header I had sent myself for testing
I click on it and select to download the message body.
I go back to the inbox.
I do send and receive.
I receive the message body.
I read it.
I go back to the inbox.
I do send and recieve.
Result:
The message is removed without a trace. it is not put into deleted items folder, nor does it remain in the inbox folder.
Is this expected behavior? I am not allowed to store mail on my device? Is there a registry setting to change this behavior? There is no options within the application. Is there a registry setting to change wheremails are stored in general? thanks for seeing the barrage of questions!
Yes I got the same result with you. Mine is a Dopod 577w (Tornado in Taiwan). This behaviour also happens to other mail servers.
ni hao,
I had searched a bit about it and found some places explain it. The explanation sounds weak, but it looks like something we will have to live with until either gmail or ms changes their server or client software.
USENET:
Sat, Mar 4 2006 7:24 am
The problem is with the default behaviour of Gmail - it will "hide" all the
already-downloaded mail. Unfortunately, it seems not even now that the beta
phase is long over can you effectively override this behaviour - the POP3
radio buttons just don't stick in the Settings window.
Therefore, the best solution IMHO is switching to an alternative e-mail
client that doesn't remove the messages that are not available online any
more from the local view. The alternative mailer clients FlexMail and Qmail
are like so - see the row "Does it only display mail that is still on the
server? " in the comparison chart of my mailer client roundup at
http://www.pocketpcmag.com/blogs/index.php?blog=3&p=569&more=1 . Of the two,
FlexMail offers scheduling capabilities.
PocketPC MAG:
Does it only display mail that is still on the server? : one of the most-criticized problems with Messaging is that it does not show older messages (messages that have been deleted in the meantime) in the Inbox unless you explicitly (mass-)move them to a separate folder. As can be seen, it's, in addition to Messaging, only nPOPw that deletes the messages from the local view that don't exist on the server any more. The other mailer applications don't.
I might just write a pop/smtp client software myself. Much easier to tweak it to do what I need it to do, and in my previous job I worked for an email client so I know those protocols well. I probably won't add advanced functionality or IMAP/Exchange, because I have no individual use for those.
Very Useful info.
My current solution to this issue is Outlook & ActiveSync. Just download your mail to PC and sync. Mail in mobile Outlook account will not disappear unless you delete them.
By the way, I think Gmail mobile website is also okay for mail browsing & composing.
(it is not a good experience posting reply here using Pocket IE)
I'd like to write a mail client using .NET CF just for fun if I have time. I'm not a C++ guy.
Hi,
I know to save space, the WM5 default email client deletes locally stored emails if the emails have been deleted on the server. This property is usually configurable on ALL desktop email clients however it seems to be a locked 'feature' on WM5 which I cannot turn off!
So if you check them on a PC and have it set to remove the copy from the server, when you next send/receive on your PPC it will remove them from the device COMPLETELY.
This is really annoying as I would like to have emails I have on my pda kept indefinitely, and even after my desktop client downloads + deletes on the server. I know a 'quick' fix would be to set my desktop client to NOT delete emails on the server but I'm after a better solution, without cluttering up my remote inbox.
kunz said:
Hi,
I know to save space, the WM5 default email client deletes locally stored emails if the emails have been deleted on the server. This property is usually configurable on ALL desktop email clients however it seems to be a locked 'feature' on WM5 which I cannot turn off!
So if you check them on a PC and have it set to remove the copy from the server, when you next send/receive on your PPC it will remove them from the device COMPLETELY.
This is really annoying as I would like to have emails I have on my pda kept indefinitely, and even after my desktop client downloads + deletes on the server. I know a 'quick' fix would be to set my desktop client to NOT delete emails on the server but I'm after a better solution, without cluttering up my remote inbox.
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Click to collapse
You may also want to
1. consider switching to an alternate mailer client (FlexMail 2007, Qmail etc - see my Mailer Bible for a complete overview at http://www.pocketpcmag.com/blogs/index.php?blog=3&p=569&more=1&c=1&tb=1&pb=1 )
2. when you don't need the mails on your POP3 server any more, just move it to a different folder on your PDA. This makes sure 1. they'll remain on your PDA 2. upon the next POP3 download, they'll be deleted from your mailbox
I heartily recommend all my mailing-related articles as I've discussed these questions there quite extensively
Windows Mobile OUTLOOK automatically deleting emails
I have a similar issue. My device has Windows Moblie 6.1. In Outlook on this device, OUTLOOK automatically deletes email messages that are dated...??a few days back. I have not yet found a way to change any setting to stop this. One example is, if I don't check my email for a few days, it may get deleted before I even read it.
Is there a way to make Windows Mobile OUTLOOK stop automatically deleting emails?
Hi
Can sombody let me know how i can get email direct from my exchange server please?
i have an exchange 2003 server at work with OWA and want to recieve emails on the go from it?
Whats the best ways to do this?
If sombody helps me quick i have a Legit unactivated Vista premium they can have the key for as im really deperate for help
Not 100% sure of the ins and outs, but exchange 2003 has to have SP2.
Also, check this http://thelazyadmin.com/index.php?/archives/409-Configuring-Direct-Push.html
Might help!
Good luck!
Hi,
forget the native MS Push, try OLX Mobile Access from www.gangl.de. Been using this since 2005 and had no probs at all. Absolutely recommended !
This really depends how you want to sync your e-mail. If you want Push, you will need to have exhange server 2003 with SP2 install and have WM5 with Push technology. If you just want to download e-mail everytime you connect your device to the internet, you can do it with any version of exchange 2003 and almost any version of windows mobile.
Also, to get e-mail directly fro your exchange server will depends on your server settings. But you will at least require the following informaton:
1) Server address
2) Username (this does not necessary be the same as your e-mail address, it is the actual username that let you log onto exchange server. Usually it will be the same username as your Outlook Web Access for Exchange 2003)
3) Password (for the above username)
4) Domain (this domain is necessary or else your pocket pc will not be able to access the proper location where your e-mail is located)
Once you have all of the above information, you can either set it up on Active Sync on your PC or on your PPC. To do it on PPC, open Active Sync, Menu, Configure Server... enter all of the above information (remember to click SSL encryted if your server is encryted {most likely it will be}). Then go back to Active Sync, Menu, Options... change all of the data that you want to get from exchange server (ie: Contacts, Calendar, etc). Now you are all set. You just need to connect your device to the internet, open Active Sync, click on the Sync button, it will automatically fetch the information from your server. For Push to work, simply leave your internet connect open, go to your Comm Manager, make sure the Push symbol is Green (or On). Your e-mail will automatically be downloaded to your PPC once it arrive to the server. I will not leave Push on if you are using GPRS or HSDPA as e-mail send to your mobile device will not have been SPAM filtered (unless your server admin has the SPAM filter turn on but it is unlikely as this will restriction user control, normally SPAM is filter by client software like Office on PC), so your internet connect charges can ge quite big!
Anyway, hope this will help. Ciao.
Pete
One more note, if you are using Vista, it is about 100 times easier... you just need to have your Microsoft Office Outlook setup to connect to your Exchange server and it will automatically know what settings needed to put onto your pocket PC :O)
And setting it up on Outlook could be quite easy as well if your Exchange Server has auto-configure utilities to download (ie: allow you to download the .prf files for your account profile and you can just import that to Outlook and everything will be automatically setup.). Hope this help and not too too complicated for you.
Pete
Hi folks,
you don't need exchange. Although i have one, i mentioned OLX Mobile Access which also supports MS Outlook without Exchange, it's called OLX Mobile Access Personal. You can download a 30 days trial.
And you should, for this one is really cool. It even supports Outlook Notes !
Setup and configuration is in english, so don't mind the german website.
Hello,
I have an issue with the way I use email that I've noticed in both WM5 and now WM6 (ie. no improvement!), and was wondering if anyone else has any ideas:
I use a server-side rule to move all incoming email that matches a certain filter into a separate folder (what this actually catches all emails sent to another email address which is in turn forwarded to my Exchange box), therefore I have my normal 'Inbox' another folder called 'Inbox 2'. This works very well for my needs, and indeed ActiveSync and DirectPush all work fine on my Windows Mobile device (have the 'Inbox 2' folder setup to sync).
The only problem is email notification on Windows Mobile. When I get a new email (using DirectPush) it gets pushed to my device and up pops the New Mail prompt. However, when I get a new email that automatically gets put in the 'Inbox 2' folder (server side) even though it gets pushed to my Windows Mobile device I do not get any notification. This means I find myself manually looking in this folder a few times a day to see if there are any updates.
Anyone else have a usage pattern similar? Any ideas on how to trigger a notification?
Cheers, Simon
I also use folders to categorize email, and as far as I've noticed, I do get the new email icon when a message goes into a filtered folder. What device/ROM are you using, as that may be one part of the problem/solution.
Urthwhyte said:
I also use folders to categorize email, and as far as I've noticed, I do get the new email icon when a message goes into a filtered folder. What device/ROM are you using, as that may be one part of the problem/solution.
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Hi - thanks for your reply!
Setup as follows:
HTC Touch, standard out-of-box ROM (WM6)
and i-Mate JAMin, standard ROM oem updated from HTC web site (WM5)
DirectPush email via Exchange 2003 Server
Server-side rule processing (ie. defined in Outlook 2007 but then stored and actioned on the server, thus rules work pre the emails hitting the client - part of the problem I think).
Any input you could offer greatly appreciated.
Cheers, Simon
After an exensive test of one (1) email, specifically created to trip my rules, it does appear that you don't get a notification. I'm now with the OP and would love it if someone knew of a reghack or modification to settings that would make these emails trigger a notification.
I'm on a HTC Wizard with mfrazz's Xda Release 3a and the same DirectPush enabled Exchange 2003 with serverside rules.
I think this is 'by design' (ie. you actually get exactly the same functionality in Outlook 2007 client on your desktop, however I've created a custom client-side rule to trigger a notification when emails are received to my filtered folders).
I too like you would ideally be looking for a reg hack (or similar) to extend the folder(s) which the built-in notification on Windows Mobile monitors.
<fingers crossed!>
Anyone know a solution for this? I do have the same issue.
My Fuze auto configures for yahoo and goes to a imap.mail.yahoo.com server, it works like an IMAP champ.
I then configure my Outlook for the same settings and I keep getting the UserName/Password entry box. I know I have the settings the same as the phone and the correct username/password.
Any tips? Imap for my Yahoo would be awesome on Outlook.
I am kind of answering my own question here. Looks like Imap Yahoo has a way to verify an id of the device type before it allows connection. So apparently wm6.1 mail app sends what it needs to Yahoo Imap Mobile but Outlook does not.
Damn, I was looking at doing that as well. I hope they open it up!
Hi,
Surely there must be a way to fake this via Outlook, anyone?
Not that I have ever found. I made a full conversion over to Gmail as a result and low and behold it was a huge pain in the ass and I now have to monitor two email addresses.
Hey,
Thanks for the reply. From what I understand, Yahoo servers require a specific, but non-standard IMAP command to be sent before login is done. The command is: “ID ("GUID" "1")”. Rumor is that its easy to modify the client to send it. Mutt and Mozilla Thunderbird already have a modded version. Furthermore, YPOPSs! and FreePOPs also use this command.
Can anyone provide some insight as to how we would go about modifying the connection string Outlook uses?
I guess this would be similar to configuring your browser to present itself as a different client - something that is very easily done.
Thanks!
I would also strongly appreciate a solution for this...
Somehow it should be possible to make "desktop Outlook" behave like its mobile counterpart. At least as an option...
I have found this on the web describing the issue:
http://en.wikipedia.org/wiki/Yahoo!_Mail#Free_IMAP_and_SMTPs_access
Does someone know how to incorporate the sending of the described ID string into Outlook as well as it seems to be present in the mobile version??
jean-luc said:
I would also strongly appreciate a solution for this...
Somehow it should be possible to make "desktop Outlook" behave like its mobile counterpart. At least as an option...
I have found this on the web describing the issue:
http://en.wikipedia.org/wiki/Yahoo!_Mail#Free_IMAP_and_SMTPs_access
Does someone know how to incorporate the sending of the described ID string into Outlook as well as it seems to be present in the mobile version??
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Actually Yahoo IMAP does not recognize ur phone/pc..
If u want it to use on pc pl make sure that u selected download only headers option then only it wroks
jean-luc said:
I would also strongly appreciate a solution for this...
Somehow it should be possible to make "desktop Outlook" behave like its mobile counterpart. At least as an option...
I have found this on the web describing the issue:
http://en.wikipedia.org/wiki/Yahoo!_Mail#Free_IMAP_and_SMTPs_access
Does someone know how to incorporate the sending of the described ID string into Outlook as well as it seems to be present in the mobile version??
Click to expand...
Click to collapse
ok .
psolunke said:
Actually Yahoo IMAP does not recognize ur phone/pc..
If u want it to use on pc pl make sure that u selected download only headers option then only it wroks
Click to expand...
Click to collapse
This is NOT true. I have tried downloading only headers and still the same problem: On the PC Outlook fails to connect correctly to the IMAP server due to the problem described on the page I have linked to above.
With mobile Outlook on the phone downloading headers as well as content via IMAP works perfectly.
I agree with Jean Luc. When using a mobile device to access the Yahoo IMAP server, any and all options work as they should. However, when using Outlook via non-mobile computer, it doesn't work.
Clearly Yahoo has implemented a filter on the connection string Outlook is sending to prevent users from using IMAP. I believe the fix should be relatively easy. Can anyone provide some insight on this?
jean-luc said:
This is NOT true. I have tried downloading only headers and still the same problem: On the PC Outlook fails to connect correctly to the IMAP server due to the problem described on the page I have linked to above.
With mobile Outlook on the phone downloading headers as well as content via IMAP works perfectly.
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bump from the ages for a damn solution!
MS Technical info found...need help applying
Just happened to be searching more generally for this myself today for my desktop Outlook having got used to IMAP on my WM6.5.3 Energy ROM and wanting better that 'leave mail for x days' POP3 options (Specifically I want my desktop sent items to sync up to Yahoo mail like then do when sending from my phone so in and out boxes are all in 1 place)
Found this MS Technical info page that seems to give all the info needed on how to get Outlook to send custom properties, it's just I don't have enough knowledge of RegEditing to get this right ;(
Changes to custom properties in Outlook - http://support.microsoft.com/kb/907985
Scroll down to just over half way on the page and start reading from 'Not recommended: Use the AllowNamedProps registry key'
That suggests you can edit your CurrentUser registry values to permanently send pre values as part of each recieve something along:
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\AllowedNamedProps\{00020329-0000-0000-C000-000000000046} "Kind"=dword:00000000 "ID"=dword:00000001
???
Although I presume that the {000...00046} GUID is Machine or User specific and that's the bit I'm not sure what to set for my install, think I worked out the other bits.
Anyone with better Windows Registry knowledge able to help out?
Found working Yahoo IMAP 'incoming' proxy
In my continued searches I came across the following IMAP proxy which acts between Outlook and Yahoo to insert the necessary GUID 1 string as part of it's call to Yahoo's server, and would do that same for any other IMAP capable client at http://www.ameir.net/blog/archives/43-Yahoo!-Mail-IMAP-Proxy.html
Using the Windows download of this tool on Windows 7 with Outlook 2003 (Odd combination I know!) I was able to get Yahoo IMAP email and all folders to appear within Outlook where I thought I was onto a real winner!
Unfortunately it looks like either the proxy or my setup didn't fully support 2 way IMAP as I wasn't able to drag any local email up into the IMAP account as I should have been able to do.
It did however allow me to pull down server copies of Sent items from both Yahoo Webmail 'Sent' and WM Device 'Sent Items' folders and just drag and drop them into my normal Outlook default Sent Items so those were all together again.
Setup was pretty simple for what I got working:
1) Download and unzip the file in the Windows archive from that page above
2) Run the .exe included with those extracted files to open a DOS window running the proxy
3) In Outlook configure a new IMAP email account but set incoming IMAP to 'localhost' then in advanced settings make sure incoming port is 3490. Setup all other fields as you'd normally expect and with Yahoo normal SMTP server address.
4) Outlook will add a new tree for that account in left hand 'Mail Folders' view, just click around and explore. If no sub folders appear right click on root and choose 'Update Folders'
Hope that helps someone, and as code for this proxy is open source maybe someone could work out how to embed this customisation direct within Outlook so IMAP should then work fully 2 way?
Will keep my fingers crossed someone with suitable skills sees this thread as would really like to move into an IMAP world now I know how much better than POP3 it is!!!
A special thanks to Howshall for the research!
I have tried adding those registry entries in an effort to get Outlook to send the custom command, but it doesn't seem to be sending it when looking at the outgoing packets. Can anyone offer some insight? Thanks.