O2 XDA Serra - Released! - Touch Pro, Fuze General

The wait is finally over:
O2 Shop
My-XDA
I say the wait is over, what I actually mean is that as a result of O2's 3 separate systems, you either need to (pretend to) be a business customer or be a new customer. Either way it's out, you just need to be lucky to speak to the 'right' advisor .
Post away any deals you receive.
ps. The phone was in fact released on the 6th of this month as originally forecast, they simply chose not to make it available .

Must be soon
I am an O2 exec customer (fool - big bills) and I got a call from O2 couple of weeks ago confirming that it was coming out on the 3rd of November and offered to send me one as soon as it was available. I still have not received it but will keep you posted. It must be soon now

i just called the customer service and the lovely lady said it will be released some time next week. The other lady told me it will be released on next tuesday

Ooh, now I'm not normally a fan of operators putting their own branding/colours into the interfacem but that blue TF3D looks reeeaaal purdy

O2 Forums all say it's out. Many have already ordered and are awaiting delivery .

Nope just called them and it is not out yet The release date they have on their system is 10th November but none have become available. I have been promised a handset as soon as it becomes available so I will let you know when I have more news.

Related

Xda Zinc Delay!!!

O2 are so bad at doing this. They always seem to push the phones back. Every XDA I have wanted seems to keep on getting pushed back.
I have a friend who works for O2 and he said he went into a meeting last week and was told they needed a new software revision for the phone before it was launched, and this usually takes a month.
If I call up O2 though they still say March 26th, but he (my friend) says that i should take a bet on it with them because he is sure it won’t.
Does anyone know any differently?
i would like to know the same. the zinc has disapeared from the 'Coming Soon' section on the O2 site.
churchwa said:
If I call up O2 though they still say March 26th, but he (my friend) says that i should take a bet on it with them because he is sure it won’t.
Click to expand...
Click to collapse
Well 26th March has just gone and no sign of it yet. I hope you made a large bet!
Anyone got any updates on availability?
ill look on the internal Excel spread of phone we are due soon when im next in, as a rule of thumb I always tell people, this is when it is supposed to be arriving and show them the sheet, then say, push that date back by about 2-3 weeks and it should be with us by then.
reading on another thread in here, it seems people are being told they have dropped the zinc and are going to replace it with the Trion (HTC Hermes) due the 16th of April !?!?
http://blogs.conchango.com/kenibarw...re_2E002E002E00_-o2-Trion-is-alive_2100_.aspx
Yep looks the trion is on its way, no more zinc.

uk availability

Why is the polaris available in europe, yet no sign of it in the UK?
most annoying
http://www.expansys.com/p.aspx?i=159617
bencassie said:
Why is the polaris available in europe, yet no sign of it in the UK?
most annoying
Click to expand...
Click to collapse
Seconded.
Rudegar said:
http://www.expansys.com/p.aspx?i=159617
Click to expand...
Click to collapse
You got me there for a µsecond.
http://www.expansys.com/p.aspx?i=159608
UK Availability ... from the US
It seems that On The Go Solutions are happy to ship to the UK, and they just told me they have a large batch of Cruises that are expected to clear customs tomorrow. I've ordered one - and with Fedex International Express delivery it should, if all goes well, be with me some time next week.
I'll be letting you know whether all goes well.
Jim
how much of a pain is it to fill out the international order form?
how did you send them the pdf ?
Filling in the International Order Form was not especially tedious:
1) Download as PDF.
2) Open the file, Edit->SelectAll, Edit->Copy
3) Open MS Word, Edit->Paste, then tidy up the formatting a bit
4) Paste in images of the various things they wanted images of (passport back page, credit card, signature)
5) Email the document back to them. Had to mess with the image sizes a bit, as their email gateway rejects anything bigger than 3 Mbytes.
All in all, it's probably easier to print the document, fill it in and fax it back to them - but as it happened I did not have a photocopier and a fax conveniently nearby yesterday evening.
I will let you know what happens next (and here's hoping that what happens next is the prompt arrival of a shiny new Cruise!)
Jim
thanks for the prompt response!
On The Go Solutions have just dispatched 'my' Cruise via Fedex to the UK.
Usual next step should be that I get a call from the local FedEx office at UK customs, asking for a duty/VAT payment (which can be paid by credit/debit card over the phone).
I've never really understood how they figure out the duty - it seems to depend on whether they decide the goods are stationery, electric equipment, computers, agricultural machinery, ... . Personally I think the Cruise is lovely enough to qualify as a 'work of art', but I don't suppose the Customs people will agree. Anyhow, I expect to end up having to pay about 20% (17.5% VAT and 2.5% duty).
Jim
Delivered (from On The Go) today
It has arrived - so I can confirm that getting On The Go to ship to the UK seems to work just fine.
Jim
Nice. So all n all how much was it? did you get a call from customs or..?
cheers.
i see onthego have bumped the price up now
At $879 i dont think its worth it
I think that the price was $749 or $769 just a few days ago.
Hi everyone and happy new year!
I think we just have to be patient. As everybody on this forum, I cannot wait to get this baby, but I will hold fire for another 3-4 weeks.
I contacted O2 and Orange regarding availability. Orange are looking early Feb, but will have more info next week. O2 will have stock middle of Jan, so if you're not desperate, the future is orange... or blue... or even purple?
Cheers
The networks are, probably, delaying its release which is annoying for me.
Wow I cant believe that onthegosolutions would do that but it is true. Talk about price gauging. There is no way people are going to pay nearly $900 dollars when you can just wait two or three weeks and get it for under $700.
Happy to say, I placed my order when On The Go were still showing $749 on their web-site, and they have honored that price. $879 does look pretty steep! Oh the joys of capitalism !
Anyhow, the whole process of getting the thing into the UK went pretty smoothly (note: it's a good idea to phone FedEx once they've collected the package, and make sure they have a contact phone number. If they don't have a number to call you on, then the package will just sit waiting in customs until you call them).
The Cruise they sent me has a silver fascia/button panel. It looks pretty smart.
I have just been trying out HSDPA connectivity, and got 382 kbit/sec (on T-Mobile, in central London). The combination of Google Maps and in-built GPS is also good (particularly if your sense of direction is as poor as mine!).
Jim
Has anyone spoken to T-Mobile? I know they re-branded the HTC 3300 so maybe the Polaris is one they'll pick up too. I just also looked at their UK web site and under the "Coming Soon" section it mentions: "T-Mobile Touch Plus - This great touch-screen phone allows for intuitive browsing through messages, emails and music. - Expected January - on: Pay monthly". No picture so difficult to tell if it is the Touch Cruise although it sounds like it could well be.
I also noticed a few sites (e.g. expansys) now quoting Jan 18 as the availability date for the generic HTC unit so I'm hoping that I'll be able to have one in my hands within 3 weeks although if T-Mobile are also releasing it in January then I might do some arithmetic and see if I want to upgrade to a monthly contract and get the phone that way.
T-Mobile did cripple the 3300 didn't they by disabling WiFi on the UK model? Let's hope they're not stupid enough to do that again if they are picking up the Polaris.
- Julian
T-Mobile Touch Plus
I spoke a little while ago to a guy in the T-Mobile shop in Oxford Street (London), who generally knows what's what with the T-Mobile range. He told me that the T-Mobile MDA Touch Plus is the HTC Touch Dual. He wasn't aware of any near-term plan to provide the Cruise as a T-Mobile branded handset.
So at that point I opted to take the cash alternative rather than a 'free' handset - and spent the cash on buying the phone of my dreams .
Jim
Touch Cruise availabe next week.
http://www.coolsmartphone.com/news3771.html
I have Firefox tabs permanently open on most of the UK supplier's Touch Cruise (TC) pages and I refresh them occassionally. I just saw that Expansys and PowerUpMobile changed their stock-due dates from 18th Jan to 21st Jan.
It's also interesting because, for anyone who doesn't know, there's another thread running here (entitled "Angry against HTC") that is reporting a delay until week 9 on HTC TC shipments. I assume that Expansys and PowerUpMobile changed their stock-due dates because of updated info from HTC (why else would they change the dates?) so it's interesting that they only did a 3 day slip and not all the way back to week 9.
I'm not sure what all this means but I just thought I'd report it.
- Julian

Justed ordered an Orbit 2 on O2

I've just got off the phone from O2 after ordering my XDA Orbit 2 on their new tariff. I am a little sceptical however. I called them yesterday and they said that the phone was released today, the guy I spoke to was adamant about this. So I called up this morning and spoke to a nice lady. She told me that the screen said the phone was not released until the end of February but thought that was wrong and was sure it was today and went to check with someone.
She came back and told me it was available and the original Orbit was not being sold and all orders would be dispatched as the Orbit 2. I was given a choice of whether I wanted it with or without co-pilot, I went without and was told the cost was £19.99 on an Online 35 18 month contract or free with the Online 45 18 month contract. Still dubious whether I would get the original Orbit, she said she's go and check with a manager and call me back. Got a call back 5 minutes later to confirm it will definitely be the Orbit 2 so I placed my order.
Still wonder which I'll get, anyone else placed an order?
ohh a big mistake.....!!!!
I just got told to call back on Monday.
Apparently Mine's on its way too.
I made sure they said it was the Orbit 2, so should be with me on Monday/Tuesday!
gareh said:
Apparently Mine's on its way too.
I made sure they said it was the Orbit 2, so should be with me on Monday/Tuesday!
Click to expand...
Click to collapse
whats the number you people are calling? I was SAID on monday
vijayvasa said:
whats the number you people are calling? I was SAID on monday
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Click to collapse
O2 Upgrades... 08706003009 Option2, Option2, Option2.
Ive just been told its out on the 31st February . Seems as though no-one really knows whats going on but thats just ridiculous. at least pick a date that exhists
woohoo!
Just ordered mine (by dialing 202 on my existing o2 phone) - will be delivered by DHL in 1-2 working days (so Monday or Tuesday next week)
I triple checked it was the Orbit 2 (rather than Orbit 1)
Just for info the deal I managed to get was:
Free phone
18 month contract
600 x-network minutes
500 texts
unlimited internet
without the satnav software (not sure how much extra that would have been)
£25/month (is the £35 tariff but went through the retentions team who knocked it down).
this is the best by far... does it mean, we newer gona get it?!
wow
how did you manage that?!
25/month with the new tariff??
sounds amazing
rTyler said:
how did you manage that?!
25/month with the new tariff??
sounds amazing
Click to expand...
Click to collapse
Phoned up a few weeks ago asking for a PAC code. They offered me £15 off my current tariff (£35) if I also took the £7.50 data bolt-on taking it to £27.50. I said yes but wanted to wait for the Orbit 2 and he made a note on the system. So when I called again today they offered me the £35 tariff which now includes a free bolt-on. Told them about the previous offer which was still on their system so they offered my £10 off the new tarrif.
Might just have been lucky, but means they are willing/able to go down that much if you push them.
I spoke to Martin Peers ex 70682 in the retentions team initially. Not sure if dropping names and mentioning offers that other people have got helps but it might be worth a try.
just rang to order. there in stock, but the upgrade "shop" isnt working, need to call back later.
I N S T O C K ! ! !
i can confirm; they have it, just push them.
first i been told, it`s coming out on the 31 feb. i was laughing... quick recheck and i got the same tariff as nick666, but 35pm. i am a select customer, but couldn`t get any better
waiting for monday waiting for monday waiting for monday
thanks nick666
Guys!!! Please tell me what you said!!!! I called them 3 times. Here are my experiences;
1. Called upgrades. Not out till end of Feb sorry, can't help.
2. Called new buyers. Out on Monday (this was reconnaissance work to see if they had it). As it happens I want good upgrade offers!
3. Called the retentaion dept and said I wanted to leave. I said the I know for a fact that other people have bought the Orbit 2 and I had been denied. The guy sounded bemused and said, well let me check....end of Feb. I said but it's on your website under the business dept. He said ohhhh yes I'm afraid that's a diff. dept and only available for business users because it's a business phone. He did say they would knock £20 off my existing £30p/m tarriff however! But no phone!!!! How can I blag it? Normally it's 3rd time lucky!
jonboyuk said:
Guys!!! Please tell me what you said!!!! I called them 3 times. Here are my experiences;
1. Called upgrades. Not out till end of Feb sorry, can't help.
2. Called new buyers. Out on Monday (this was reconnaissance work to see if they had it). As it happens I want good upgrade offers!
3. Called the retentaion dept and said I wanted to leave. I said the I know for a fact that other people have bought the Orbit 2 and I had been denied. The guy sounded bemused and said, well let me check....end of Feb. I said but it's on your website under the business dept. He said ohhhh yes I'm afraid that's a diff. dept and only available for business users because it's a business phone. He did say they would knock £20 off my existing £30p/m tarriff however! But no phone!!!! How can I blag it? Normally it's 3rd time lucky!
Click to expand...
Click to collapse
Sounds like the message hasn't trickled through to all the departments yet - so sounds like you've just been unlucky!!
When I ordered today, it was through the upgrade number, but because I mentioned that I'd already spoken to the retention team they put me through to them. Unfortunately I can't remember the name of the girl I spoke to, but was definitely the retention team. She did take a while when checking if they were available so might not be on the screens yet?
Damn O2, why does it have to be so difficult?! I did speak to the retention team and I was on hold for 3 mins while he went to find out! Should I try again - what if I get the same guy? How embarrasing!!
qtek_metanol said:
ohh a big mistake.....!!!!
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Click to collapse
One more member for the petition. Hurray!!!!!!!
I called them back, systems are still down.
She first said they dont have them in stock, end of feb is release date. I told her no, its out today and they do have stock. she said "erm...hold on.....*types*....oh yes its out later today" lololool.
Systems still down though, have to call back again
Sounds like a lot of angst. I think I'll just wait until the 31st of Feb
just called upgrades told it was in stock but i wasn't eligible till 6th so i wanted the cancel that contract and take out a new one, he put me through to sales, was told not in stock till 31st feb, told him i was told by two people(including a manager) it was out today, started shouting at me saying if they had it why would they want stop people from buying it or something, wouldn't let me speak and then the w****r hung up on me . all i said was i was told it was out today, that was the last thing i said. Gonna ring upgrades back on the 6th because so far all the representatives there have been excellent. was offered £35pm, 400mins, 1000txts, 12 Month Contract and the phone for £39.99 and that was without haggling.

Fuze release dates and locations

Speculations and Info for Fuze Release
Yeah, speculate.
Kraize92 said:
Update on cali stores! Called a bunch more and here is the new info
Placerville - Sells tomorrow
Emeryville - Selling now
Mountain View - Selling tomorrow
Cupertino - Still questionable. But is supposedly selling them today and will if you go in-store. (Don't call)
Manteca - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Modesto - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Stockton (All 4 stores) - Sell Wednesday
Tracy - Not here yet. Should be in stock by end of week.
Click to expand...
Click to collapse
Feel free to post your speculations and release dates here. We can also use this thread to let each other know what stores has the device in your area. Please be kind to each other...and happy posting.
wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.
Captain_Throwback said:
wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.
Click to expand...
Click to collapse
A guy on AT&T forums just posted this:
"Guys,
Just kick up your feet and don't worry about the phone for now. It will eventually be at your local stores for you to enjoy, and it will be so worth the wait.
Guys.. Just think Thanksgiving. VERY close to Thanksgiving. I'll leave it at that.
Take it or leave it."
ya know, I think I am gonna stick with the 11/11 date that my wife told me about last week.
..so that's my bet... 5 pesos on 11/11
My local store told me less then a week. ;\
I was just told they were expecting it very, very soon. In a matter of days.
I don't believe we will see it until the week of the 24th as well. No stores have gotten any preliminary info and that is a pretty telling sign right there.
I wonder if the Fuze will be a part of any black friday deals. I would doubt it if just released that week. I would like to see it more in the $250 range because I don't think it is worth $350 and waiting 10 weeks for the 50 rebate, but I will probably ending up spending it anyway and dumping the Tilt on Ebay.
well given how they are releasing phones the epix came out like two weeks or a week ago bold came out today so i give the fuze another week or two it's definately coming out in november though
youngbusiness19 on the AT&T forums reported that he was able to get one from a store in Ohio.
Can anyone else confirm that they've obtained one?
wmm said:
This one doesn't have a date in the title, so it won't go obsolete regardless of how long AT&T waits to intro the phone.
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Click to collapse
yeah, so it will still be vaild for easter
I just called a local store in Indy and was told "We don't know when it'll be in. It's been delayed I think. I'm the manager and I would know!"
If he's the manager and "would know," he should be able to tell me and not just "think."
A little different answer
Not really important but... I called a major store in Denver. Lady has known of it some time as her job is dealing with new releases. She said that they were supposed to have displays up already but the materials are not in so they are behind schedule. She expects it any day. Also a sales person is getting trained on it tomorrow and hopes to know more then. Only significant thing is that they knew of it and were supposed to have displays up by now.
this sucks. im pretty sure black friday week is right. they dont want to have to put it on discount probably
guy at my local store who has been letting me know just said thats when they will get it
I just called a local store in Queens for the billionth time today and they don't know when its coming but it will be coming sometime in the future.
Black93300ZX said:
If I worked at an AT&T store I'd just answer the phone with "We don't have the Fuze, if you're from XDA please leave me alone, is there anything else I can help you with today?"
It seems everyone on here is calling every store within 20 miles of them.
Click to expand...
Click to collapse
im calling within 50 cause theres so few around here
Employees in Huntington Beach, CA store said next week.
I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).
I was told next week... though previously told today... as far as black Friday and not wanting to discount it, well... they're in control... they can release it tomorrow and that doesn't mean they have to discount it. So, I don't see any reason they'd have to wait until then.
renegadebmw said:
I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).
Click to expand...
Click to collapse
ahh good point. . .
I was actually thinking the same thing as black. how annoyed must the ATT people be at the release of any new phone. . . .
people stopping in, calling in ... would drive me nutz.

UK Pre-orders. Shipped? Received?

Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
foxmeister said:
Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
Click to expand...
Click to collapse
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
jeux_1 said:
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
Click to expand...
Click to collapse
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
Click to expand...
Click to collapse
I have booked later than u but the email saying it will be pushback on the 2nd that was sent by mistake make me feel it wasn't a mistake.
I have a feeling the customer service has no control of when it is shipped or what is happening.
2 days ago, I was trying to cancel my surface (change of heart) I rang and they told me that it was in the warehouse in process of shipping so it couldn't get cancelled.
2 days later they told me it will be ship next week. (didn't ask for cancellation this time)
I hope it can arrive before the 2nd for you, I am ok to wait until next week.
It will also give me the time to see the nexus 10 and maybe change my mind again
foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
Click to expand...
Click to collapse
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
Reihnold said:
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
Click to expand...
Click to collapse
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
foxmeister said:
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
Click to expand...
Click to collapse
lol, you all sound like kids who don't want to accept the reality lol.
guys/girls uk/germany the surface will not arrive today ! like suddenly 10000 surface being delivered at 4pm lol.
we'll play with our new toy next week, less than 7 sleeps to go...
Now it gets wild (at least in Germany): The German tech site Winfuture reports that some orders have been canceled by the Microsoft store, because of technical failures... The support says that those with canceled orders should place new orders, but then they will face the current 3 week delay. There is also a report of a customer whose order has been canceled.
Either Microsoft was overwhelmed by orders or they have a serious problem with the store and/or the delivery process...
jeux_1 said:
lol, you all sound like kids who don't want to accept the reality lol.
Click to expand...
Click to collapse
Not at all - I've no problem accepting reality, but I've also every right to be pissed off when I've arranged to be at home to receive something that was supposed to be delivered today, having also been told this morning by customer services that I should expect delivery today.
Being pissed off won't change anything of course, but given how MS first sent out an email saying orders would be delayed, and then retracted that email, it shows a deep lack of respect for their customers to delay again without sending out some sort of communication.
Regards,
Dave
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
jeremy.head said:
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
Click to expand...
Click to collapse
Just received that email myself. Considerably less irritated now!
Sent from my GT-N7100 using Tapatalk 2
Well done Microsoft for stepping up to the plate and making good! I could've got £20 and been happy!
Sent from my GT-N7100 using Tapatalk 2
I'm absolutely appalled and devastated about the complete lack of support for UK surface customers.
I pre-ordered mine as soon as I possibly could, I phone up yesterday because I received an email saying that my pre-order had been cancelled. I've been basically told that it was a computer system error (this isn't encouraging) and that it has happened with a few people. I was basically given the options of re-ordering, which can now take a month for delivery, or "drop into my local Microsoft store". The customer service representative didn't even take time to consider that Microsoft is so narrow minded that they only have Microsoft stores in America, but hey, what's an 8 hour plane trip just to get my surface tablet on time?
To add insult to injury, I asked them to reorder, and no matter which card I try to use, it just throws me and the customer support team error after error, it's almost as if my account has been blocked! They only offered to email the error to their teach support team (I haven't heard anything back yet).
Finally I had a great surprise to find that, despite the fact that my order is cancelled, Microsoft haven't released their greed grasp on the money in my account, so I have £500 effectively missing from my account because of Microsofts 'computer system error'.
I've gotten round the re-ordering problem by using a different Live ID, but I almost feel cheated by Microsoft, if I hadn't been waiting so long for this I would have just gone for an iPad (which I can guarantee would have arrived on time) or one of the alternative windows 8 RT tablets.
If my money hasn't been released on Monday I think i'll have to just contact my solicitor/trading standards, as there is no reason why Microsoft should have my money since it was cancelled before it was charged.
It's times like this why I can understand why we have so many apple fanboys, yes they are over-priced, yes they are borderline evil, but they never basically say 'screw you because your not in america'.
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
brummiesteven said:
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
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Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
udayrulz said:
Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
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Hopefully we'll get E-mails tomorrow saying it's been dispatched, for delivery on Tuesday.
I've not ordered one yet but was planning to go have a look at the Experience Centre (read RoadShow) that was planned for Clapham London this coming weekend. Looking at Microsofts website this morning I see they've taken all the UK experience centres off the list so I reckon that no stock is in the country yet:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
Backflipping said:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
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What was the date of your original order?
Thanks,
Dave
My order still stays in process. I called this morning and asked have any Surfaces been shipped to UK customers. He told me yes. I ordered virtually on launch day. Still no joy

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