How do I remove 'stuck' email a/c & 'unread' Today notice?
Hi there, hope you can help.
I have an HTC Wizard (Xda Mini S) and recently restored a backup using the latest Sprite Backup beta.
It kinda half restored my one POP3 e-mail account, in that the account appears on the Today screen showing '59 Unread', but not in the Messaging program folder list.
I.e. it's there, but not visible and I can't see the Inbox etc.
When I try to re-create the account using the same name, Messaging won't let me as 'an account already exists with that name'. So, it's there, but invisible.
I've tried removing all entries of the account name from the registry, but after a reboot they reappear.
How can I completely remove this account, to start again?
Where are e-mail account & unread files held?
Hi there, hope you can help.
I have an HTC Wizard (O2 XDA Mini S) and recently restored a backup using
the latest Sprite Backup for WM5.0.
It kinda half restored my one POP3 e-mail account, in that the account
appears on the Today screen showing '59 Unread', but not in the Messaging
program folder list. I.e. it's there, but not visible and I can't see the
Inbox etc.
When I try to recreate the account using the same name, Messaging won't let
me as 'an account already exists with that name'. So, it's invisible.
I've tried removing all entries of the account name from the registry, but
after a reboot they reappear, it still shows Unread items, and I can't
recreate the account.
How can I completely remove this account, to start again?
I've tried Sprite Backup's Mailclean program but to no avail.
Is anyone familiar with problems with Gmail? (gmail account under messaging)
Last week I added my gmail account to WM6 Messaging, which worked fine.
Today I wanted to do a clean install and removed my google account from messaging. But when adding my gmail account again, it does not show any emails anymore in my gmail inbox folder.
It is logging on and checking the email headers, when clicking on send/receive. I also am able to send email from my universal
I have the "WM6PRO_Business_AKU_0.7" from Laurentius&Beast installed (WM6PROBUSSINESSVC_V3)
Is there a way to "really" clean my universal (ie clean cache, folders, etc) I cannot find the folders where this emails are stored
If you are able to receive new e-mail messages on your device, your "problem" has to do with your Gmail account settings. Send a test message to yourself from another address and see if you can receive it. If you do receive it and you are certain that you want to download again all of your previous messages, login to your Gmail account, go to Settings -> Forwarding and POP and select "Enable POP for all mail (even mail that's already been downloaded)".
Most likely that should get you back your inbox (unless you had opted to delete downloaded messages after a certain period).
WRaymond said:
If you are able to receive new e-mail messages on your device, your "problem" has to do with your Gmail account settings. Send a test message to yourself from another address and see if you can receive it. If you do receive it and you are certain that you want to download again all of your previous messages, login to your Gmail account, go to Settings -> Forwarding and POP and select "Enable POP for all mail (even mail that's already been downloaded)".
Most likely that should get you back your inbox (unless you had opted to delete downloaded messages after a certain period).
Click to expand...
Click to collapse
When changing gmail settings to POP for all mail, it starts checking, then it receives a few old messages, which also shows up in my inbox. But when it finish send/receive, the messages disappear again. It also does not receive/show new messages.
Is there a way to clear messaging cache/setting completely (i have tried deleting my gmail account several times)
OK, I created a new Gmail account and did some tests. These are my findings:
1) In Gmail's POP settings if you set it to keep a copy of the downloaded message in your inbox, your messages never get deleted on the WM6 mail client.
2) If you set it to archive downloaded messages, all mail that has been moved from inbox to the archives gets deleted on the Universal.
3) If you set the mail client to download only a part of the message (say 2K), messages that are above that limit don't get archived (probably because they are never completely downloaded).
4) Any messages that were below the specified size to be downloaded, stayed in my device's inbox, even after they were archived in Gmail.
I suppose that if you want to be able to see all your messages on your Universal you should move them from the archives to your Gmail's inbox, set Gmail to keep downloaded messages in its inbox and re-enable the POP setting for all mail.
Try that and tell us how it goes.
I just tried it with a other gmail account, which works perfectly on my universal.
Also with a pop client on my pc (on same network) receives messages and shows them.
Messages that were download were not archived (gmail is setup to keep an email copy in the inbox). They were still visible in gmail webmail. I'f tried several settings, but no improvement on my universal :-(
When clicking on the send/receive button, it displays "checking message [number]/362" So it looks to me the device thinks it already has the messages in his inbox. But the device also does also not see new messages.
Just a thought:
In my test account I had about 30 e-mails, varying in size from 1KB to 12MB. The first time I pressed the "Send/Receive" button, "checking message 1/30" was displayed for quite some time until it started downloading messages. Same thing when I deleted some messages and added some new ones: "checking message 8/17" was displayed for about two minutes before it actually downloaded something.
Perhaps the number and size of e-mail messages you have is overwhelming to the device and it needs a lot of time to process them?
plenty said:
Is anyone familiar with problems with Gmail? (gmail account under messaging)
Last week I added my gmail account to WM6 Messaging, which worked fine.
Today I wanted to do a clean install and removed my google account from messaging. But when adding my gmail account again, it does not show any emails anymore in my gmail inbox folder.
It is logging on and checking the email headers, when clicking on send/receive. I also am able to send email from my universal
I have the "WM6PRO_Business_AKU_0.7" from Laurentius&Beast installed (WM6PROBUSSINESSVC_V3)
Is there a way to "really" clean my universal (ie clean cache, folders, etc) I cannot find the folders where this emails are stored
Click to expand...
Click to collapse
Hi there,
I had the same "problem" some time back.
Through google I found that all mail that has been downloaded ones by a mobile or maybe even by pop method, this mail will NEVER again be send when trying to download, even when your device is renamed etc. or even another device.
I did find one "sollution"
When you add recent before your email accountname, like "recent:[email protected]" you will ALWAYS receive the last 30days of history of emails.
(also handy, if you use more than one mobile device and or pop mail program, because you will always receive your mail on both !)
greetings,
Wout
wout said:
Hi there,
I had the same "problem" some time back.
Through google I found that all mail that has been downloaded ones by a mobile or maybe even by pop method, this mail will NEVER again be send when trying to download, even when your device is renamed etc. or even another device.
I did find one "sollution"
When you add recent before your email accountname, like "recent:[email protected]" you will ALWAYS receive the last 30days of history of emails.
(also handy, if you use more than one mobile device and or pop mail program, because you will always receive your mail on both !)
greetings,
Wout
Click to expand...
Click to collapse
Ok, thanks I will try that. (When setting up the gmail account again, it automaticcaly says the "recent" accountname. Untill now I just removed the it
Just tried it, and it works. Thanks all for your help!
I have an email account, named "Yahoo", on my Today Screen, and on my emailtab in Touchflo mode. This account does not show up on my list of accounts under the messaging program. How do I delete this annoying little bugger. When I select it, the list of accounts shows up. It is "forever" stuck on 7 unread emails. I beleive it showed up after upgrading to the latest HTC ROM, and doing a Sprite restore of my personal data and files. I am running HTC's 5.11.502.2 ROM on an HTC FUZE. Any help is greatly appreciated.
I am wondering if I am the only one with this issue and is there a way to resolve it ?
I sync my contacts from an Exchange server, so my SMS's are tied to the contacts on my Exchange server. I have tried SMSbackup and WPbackup with both the same results. When I restore, I end up with 2 of the EXACT contacts, If I remove one, the restored SMS thread is now dead or am unable to delete the restored contact so my only way is to remove it from my exchange server to get it to work.
I wish someone who made a SMS/Contacts backup made something so you can match up your current/sync'ed contacts with the SMS threads/Contact info. Even with SMSbackup I have the same issue. It creates new contacts, not the ones I have synced, so what I end up with is 2 of each contact. Once I clean that up by removing the dup, the SMS threads are dead. If someone by the same name replies to you, it will create a new thread.
Does anyone make such an app to match up Contacts/SMS with a contact on your phone ?
Is there a work-around to be able to sync my contacts from my server AND be able to restore SMS with out dups or dead SMS threads ?
any idea ?